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HIRD Services Pvt ltd

43 Job openings at HIRD Services Pvt ltd
International Voice Process/ Fresher Kolkata, West Bengal 0 years INR 0.16 - 0.25 Lacs P.A. On-site Full Time

Candidate should possess good communication skills Knowledge of Excel -Intermediate Insurance background/US PENSION/UK PENSION RETIEREMENT preferred Job Role & Responsibilities: The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Consulting Skills, Client Knowledge and Client Service: Prioritizes work as required in order to effectively respond to client needs Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion Ensures knowledge of client plan provisions and supporting documentation is current and updated Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets Participates & contributes in daily huddles and status meetings Ensures on-time and accurate delivery of all tasks as per Service Level Agreements Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday UK shift Work Location: In person Speak with the employer +91 7897772551

International Voice Process/ Fresher Calcutta 0 years INR 0.16 - 0.25 Lacs P.A. On-site Full Time

Candidate should possess good communication skills Knowledge of Excel -Intermediate Insurance background/US PENSION/UK PENSION RETIEREMENT preferred Job Role & Responsibilities: The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Consulting Skills, Client Knowledge and Client Service: Prioritizes work as required in order to effectively respond to client needs Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion Ensures knowledge of client plan provisions and supporting documentation is current and updated Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets Participates & contributes in daily huddles and status meetings Ensures on-time and accurate delivery of all tasks as per Service Level Agreements Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday UK shift Work Location: In person Speak with the employer +91 7897772551

International Voice Process !! Airoli Airoli, Navi Mumbai, Maharashtra 0 years INR 0.15 - 0.24 Lacs P.A. On-site Full Time

Process: International Voice Process Job Location : Airoli Education: 12th pass/ Any graduate JD: Excellent English Communication Handle the query via call Good Typing Speed Good knowledge of MS Excel Freshers & Experience both can apply For more information contact 93299 22476 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Schedule: Rotational shift UK shift US shift Work Location: In person Speak with the employer +91 9329922476

International Voice Process !! Airoli India 0 years INR 0.15 - 0.24 Lacs P.A. On-site Full Time

Process: International Voice Process Job Location : Airoli Education: 12th pass/ Any graduate JD: Excellent English Communication Handle the query via call Good Typing Speed Good knowledge of MS Excel Freshers & Experience both can apply For more information contact 93299 22476 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹24,000.00 per month Schedule: Rotational shift UK shift US shift Work Location: In person Speak with the employer +91 9329922476

Hiring for Fresher's !! Airoli Airoli, Navi Mumbai, Maharashtra 0 years INR 0.15 - 0.25 Lacs P.A. On-site Full Time

Urgent Hiring : Title: Customer Care Executive PRINCIPAL RESPONSIBILITIES :- Manage inbound and outbound calls effectively and professionally. Resolve customer queries and provide accurate information with a focus on customer satisfaction. Deliver high-quality service by adhering to company standards and procedures. Maintain detailed and accurate records of customer interactions in CRM systems. Work collaboratively with team members and share best practices to ensure service excellence. Meet or exceed individual performance metrics and service level agreements. CANDIDATE SPECIFICATION :- 0-3 Years Experience Location: Airoli, Navi Mumbai Graduates /Hsc both can apply Cab facility - one way Shift - US Shifts Working Days- 5 Candidate must be located Airoli / Thane / Navi Mumbai Interested candidates can share their resume at 7024312398 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Rotational shift UK shift US shift Work Location: In person Speak with the employer +91 7024312398

International Voice Process/ Fresher Kolkata, West Bengal 0 years INR 1.92 - 3.0 Lacs P.A. On-site Full Time

Candidate should possess good communication skills Knowledge of Excel -Intermediate Insurance background/US PENSION/UK PENSION RETIEREMENT preferred Job Role & Responsibilities: The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Consulting Skills, Client Knowledge and Client Service: Prioritizes work as required in order to effectively respond to client needs Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion Ensures knowledge of client plan provisions and supporting documentation is current and updated Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets Participates & contributes in daily huddles and status meetings Ensures on-time and accurate delivery of all tasks as per Service Level Agreements Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday UK shift Work Location: In person

UK / Pension / Retirement/ AA / B1 Kolkata, West Bengal 0 years INR 1.44 - 3.06 Lacs P.A. On-site Full Time

Job Role & Responsibilities: The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Consulting Skills, Client Knowledge and Client Service: Prioritizes work as required in order to effectively respond to client needs Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion Ensures knowledge of client plan provisions and supporting documentation is current and updated Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets Participates & contributes in daily huddles and status meetings Ensures on-time and accurate delivery of all tasks as per Service Level Agreements Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities Creates/ updates SOP where and when required. Work with other supporting groups to enhance procedures and eliminate wastage. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹25,500.00 per month Benefits: Paid time off Provident Fund Schedule: Monday to Friday UK shift US shift Work Location: In person Speak with the employer +91 7897772551

UK / Pension / Retirement/ AA / B1 Calcutta 0 years INR 1.44 - 3.06 Lacs P.A. On-site Full Time

Job Role & Responsibilities: The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Consulting Skills, Client Knowledge and Client Service: Prioritizes work as required in order to effectively respond to client needs Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion Ensures knowledge of client plan provisions and supporting documentation is current and updated Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets Participates & contributes in daily huddles and status meetings Ensures on-time and accurate delivery of all tasks as per Service Level Agreements Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities Creates/ updates SOP where and when required. Work with other supporting groups to enhance procedures and eliminate wastage. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹25,500.00 per month Benefits: Paid time off Provident Fund Schedule: Monday to Friday UK shift US shift Work Location: In person Speak with the employer +91 7897772551

US Mortgage/Loan Origination pune,maharashtra 4 - 8 years INR Not disclosed On-site Full Time

You should have sound knowledge in originations, particularly in underwriting, pre-underwriting, and pre-closing QC. You will be responsible for computing income and debt ratio calculations following program guidelines. It is essential to have expertise in compliance and TRID guidelines related to fees. You must be able to perform mortgage credit analysis without the assistance of AUS. Meeting production goals and standards in accordance with established SLAs and metrics is a key part of the role. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is from Monday to Friday, during the night shift in the US timezone. The ideal candidate should have a total of 4 years of work experience, although this is preferred rather than mandatory. The work location for this position is in-person.,

Title Customer Service jaipur,rajasthan 0 - 3 years INR Not disclosed On-site Full Time

The job requires working in US Shift and involves Non Voice Customer Service responsibilities. Whether you are a fresher or have up to 1 year of experience, you are eligible to apply for this position. It is essential to possess good verbal and written communication skills, with proficiency in the English language being a must. Your tasks will include responding to requests through mail, fax, and email. This is a full-time position, and candidates with a Higher Secondary (12th pass) education are preferred. The work location will be in person. If you are interested in this position, please speak with the employer at +91 7897772551.,

Back Office Associate Jaipur, Rajasthan 0 years INR Not disclosed On-site Full Time

Good verbal / written communication skills Should be able to respond to requests via mail, fax and email Good typing speed – minimum 30 wpm with 90% accuracy Good Analytical skills Familiar with Microsoft Office HSC/Graduates can be considered Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Provident Fund Schedule: Night shift Work Location: In person

Hiring for Non Voice Jaipur, Rajasthan 0 years INR Not disclosed On-site Full Time

Good verbal / written communication skills (language specific proficiency in English)  Should be able to respond to requests via mail, fax and email  Good typing speed – minimum 30 wpm with 90% accuracy  Good Analytical skills  Familiar with Microsoft Office Experience in the Healthcare industry – Policy administration HSC can be consider Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Provident Fund Schedule: US shift Work Location: In person Speak with the employer +91 6388795583

Back Office Associate Jaipur 0 years INR 1.2 - 1.2 Lacs P.A. On-site Full Time

Good verbal / written communication skills Should be able to respond to requests via mail, fax and email Good typing speed – minimum 30 wpm with 90% accuracy Good Analytical skills Familiar with Microsoft Office HSC/Graduates can be considered Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Provident Fund Schedule: Night shift Work Location: In person

Hiring for Non Voice Jaipur 0 years INR 1.2 - 1.2 Lacs P.A. On-site Full Time

Good verbal / written communication skills (language specific proficiency in English)  Should be able to respond to requests via mail, fax and email  Good typing speed – minimum 30 wpm with 90% accuracy  Good Analytical skills  Familiar with Microsoft Office Experience in the Healthcare industry – Policy administration HSC can be consider Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Provident Fund Schedule: US shift Work Location: In person Speak with the employer +91 6388795583

Customer Associate Jaipur, Rajasthan 0 years INR Not disclosed On-site Full Time

Should be able to respond to requests via mail, fax and email Good typing speed – minimum 30 wpm with 90% accuracy Good Analytical skills Familiar with Microsoft Office HSC/Graduates can be considered Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Provident Fund Schedule: US shift Work Location: In person

Customer Associate Jaipur 0 years INR 1.2 - 1.2 Lacs P.A. On-site Full Time

Should be able to respond to requests via mail, fax and email Good typing speed – minimum 30 wpm with 90% accuracy Good Analytical skills Familiar with Microsoft Office HSC/Graduates can be considered Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Provident Fund Schedule: US shift Work Location: In person

Back Office Associate jaipur,rajasthan 0 - 4 years INR Not disclosed On-site Full Time

As a candidate for this position, you should possess excellent verbal and written communication skills to effectively respond to requests via mail, fax, and email. A minimum typing speed of 30 words per minute with 90% accuracy is required. Strong analytical skills are essential for this role, along with proficiency in using Microsoft Office. Candidates with an HSC or Graduate qualification will be considered. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is during night shifts, and the work location is in person. If you meet the above qualifications and are looking for a challenging opportunity in a dynamic work environment, we encourage you to apply for this position.,

Hiring for Fresher's !! Airoli Airoli, Navi Mumbai, Maharashtra 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Hiring for Fresher's !! Job Location: Airoli Qualification: Any Graduate PFB the Desired Candidate Profiles: · Excellent Communication Skills (Verbal & Written) · Preferably from English Medium Education background · Good English Comprehension Skills · Good Analytical and Multitasking Skills · Basic computer knowledge required but should be proficient in keyboard typing skills. · Good knowledge of Business Writing Skills required. · Customer Service Oriented attitude with focus on soft skills · Should not be enrolled in any Full Time Educational Course · Comfortable with only WFO · Comfortable with only Night Shifts Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Night shift Rotational shift Work Location: In person Speak with the employer +91 9329922452

Customer Service-Non Voice jaipur,rajasthan 0 - 3 years INR Not disclosed On-site Full Time

As a Customer Service Representative working in the US Shift, you will be responsible for providing assistance to customers through non-voice channels such as mail, fax, and email. Whether you have 0-1 year of experience or you are a fresher, you are eligible to apply for this full-time position. Your key skills should include excellent verbal and written communication skills, with a specific proficiency in the English language. You will be expected to effectively communicate with customers and respond to their inquiries and requests in a timely and professional manner. While a Higher Secondary (12th Pass) education is preferred, it is not mandatory. The work location for this position is in person. If you are interested in this opportunity, please feel free to contact the employer at +91 7897772551 for further discussion. We look forward to potentially welcoming you to our team and working together to provide exceptional customer service in a US Shift setting.,

Customer Care Executive Gurugram, Haryana 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities Work life balance with any 5-day work week. Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Rotational shift Work Location: In person Speak with the employer +91 9303800844