Silgate Solution

21 Job openings at Silgate Solution
Inbound Customer Service Representative Wagle Estate, Thane, Maharashtra 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Answer incoming calls, emails, and chats in a timely and professional manner. Provide accurate information regarding products, services, billing, or technical support. Resolve customer issues efficiently while ensuring a high level of customer satisfaction. Document all customer interactions using CRM software or ticketing systems. Escalate complex issues to appropriate departments when necessary. Follow up on customer interactions as needed to ensure resolution. Stay up to date on company products, policies, and procedures. Meet or exceed performance metrics, including response time, resolution rate, and customer satisfaction scores. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person Speak with the employer +91 8108499641

Tele Calling Executive Wagle Estate, Thane, Maharashtra 0 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

A Telecalling Sales job involves making outbound calls to potential and existing customers to promote products or services, generate leads, and ultimately drive sales. Telecallers are responsible for explaining products, addressing customer inquiries, and maintaining accurate records of calls and customer interactions. They also play a vital role in building customer relationships and achieving sales targets. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

Insurance Sales Advisor wagle estate, thane, maharashtra 0 years INR 1.56 - 1.8 Lacs P.A. On-site Full Time

Job Title: Health Insurance Location: thane wagel estate Job Type: Full-time Salary: 13 to 15k Job Description We are seeking a motivated and customer-focused Health Insurance Executive to join our team. The ideal candidate will be responsible for promoting, explaining, and selling health insurance policies to clients, ensuring excellent customer service, and maintaining long-term client relationships. Key Responsibilities Understand customer requirements and recommend suitable health insurance plans. Explain policy details, coverage, premium, and benefits to clients in a clear and professional manner. Generate leads through calls, referrals, and networking. Maintain relationships with existing clients and provide after-sales support. Achieve sales targets and contribute to overall business growth. Stay updated with new insurance products, guidelines, and compliance standards. Ensure proper documentation and policy issuance. Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Work Location: In person Speak with the employer +91 9372690270

Customer Care Executive wagle estate, thane, maharashtra 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Handle inbound and outbound customer calls, emails, chats, or messages in a professional manner.Provide accurate, valid, and complete information to customers.Resolve product or service problems by clarifying customer complaints and determining the cause..Escalate unresolved issues to the appropriate internal teams. Maintain records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8108499641

International Sales Representative mumbai, maharashtra 0 years INR 1.06788 - 0.00828 Lacs P.A. On-site Full Time

A telecaller job involves making outbound and handling inbound calls to promote products/services, generate leads, provide customer support, or conduct market research. Responsibilities include explaining offerings, updating customer records in databases or CRMs, meeting call targets, and maintaining professional communication, while essential skills are strong communication, persuasion, active listening Job Type: फ़ुल-टाइम Pay: ₹8,899.69 - ₹35,590.07 per month Work Location: In person

IT & Admin Assistant mumbai district, maharashtra 5 years INR Not disclosed On-site Full Time

Location: Ambernath Job Type: Full-time About the Role We are looking for an IT & Admin Assistant to support our Ambernath office operations. This role involves providing basic IT support (hardware/software troubleshooting, installations, vendor coordination) along with handling day-to-day administrative tasks to ensure smooth operations. Responsibilities IT Support Provide first-level support for desktops, laptops, printers, and network issues. Install, configure, and maintain IT equipment and software. Manage IT inventory, licenses, and accessories. Coordinate with vendors for IT procurement, repairs, and AMC services. Administration Handle office supplies, stationery, and pantry stock. Oversee housekeeping, security, and facility management. Manage vendor contracts and service follow-ups. Maintain records, files, and documentation. Assist HR/Finance teams with admin requirements. Requirements Graduate in IT, Computer Science, or related field. 3–5 years of experience in IT support and/or administration. Knowledge of MS Office, Windows OS, and basic networking. Good problem-solving and communication skills. Ability to multitask and work independently. Benefits Exposure to both IT and administrative functions. Growth opportunities in a dynamic work environment. Supportive team culture. Job Type: Full-time Pay: Up to ₹45,000.00 per month

Sales Marketing Manager india 5 - 7 years INR 7.2 - 9.6 Lacs P.A. On-site Full Time

Job description: Location: Mumbai Position: On Site We are seeking a results-driven Dynamic "Sales & Marketing Manager" with a strong background in Paint technology and a proven track record in the Paints & Coatings industry. The ideal candidate will be responsible for driving sales growth, developing new business opportunities, and managing key client relationships across the region. Key Responsibilities : - · Promote and sell Industrial Paint & coatings to customers in the paint and allied industries · Identify and develop new customers, markets, and segments to expand sales reach · Build and maintain strong relationships with existing clients to ensure repeat business and client satisfaction · Achieve monthly, quarterly, and annual sales targets as per the company's growth plans · Conduct product presentations, technical discussions, and provide after-sales support · Coordinate with technical and R&D teams to address customer requirements and queries · Prepare and submit sales reports, forecasts, and updates to management Key Requirements : · Minimum 5-7 years of sales experience in the paint & coating industry · Strong technical understanding of resins, coatings, and related raw materials · Excellent communication, negotiation, and interpersonal skills · Ability to work independently and in a target-driven environment · Proficient in MS Office. · Willingness to travel extensively for client meetings and business development Job Type: Full-time Pay: ₹60,000.00 - ₹80,000.00 per month Work Location: In person

Project Engineer (Civil) india 0 years INR 4.0 - 4.0 Lacs P.A. On-site Full Time

About the Role : We are looking for a passionate and detail-oriented Project Engineer - This role focuses on residential (home) interior and civil execution projects. The ideal candidate must be hands-on at site work, with a good understanding of materials, drawings, and timelines. Key Responsibilities :- Supervise day-to-day site execution of home interior/civil projects.- Coordinate with the design team, vendors, and contractors to ensure smooth workflow.- Monitor project timelines, quality, and progress reporting.- Ensure execution aligns with technical drawings, BOQs, and specifications.- Handle client queries related to site work when required.- Track and manage material usage and on-site inventory.- Maintain site safety, cleanliness, and discipline.- Submit daily reports and updates to the project manager or senior team. Requirements:- Diploma or Degree in Civil Engineering or Interior Design.- Minimum 6 months of on-site execution experience (residential preferred).- Strong knowledge of site coordination, vendor management, and execution process.- Good understanding of drawings and interior materials. - Strong communication and team management skills.- Proactive, organized, and solution-oriented approach. Perks of Joining this Company :- Exposure to creative and high-end residential projects.- Supportive work culture with growth opportunities.- A team where quality meets creativity. Job Type: Full-time Pay: Up to ₹400,000.00 per year Language: English (Preferred) Work Location: In person

Retail Merchandiser thane, maharashtra 0 years INR Not disclosed On-site Full Time

Job Title: Retail Merchandiser Job Summary: The Retail Merchandiser is responsible for ensuring the right products are available at the right store, at the right time, in the right quantities, and at the right price. This role involves planning, analyzing sales trends, managing stock levels, coordinating with vendors, and working closely with the buying, supply chain, and store operations teams to maximize sales and profitability. Key Responsibilities: Merchandise Planning & Allocation Develop merchandise plans based on sales trends, seasonal demand, and store needs. Allocate stock to stores ensuring optimal assortment and replenishment. Monitor stock levels to avoid overstocking or stockouts. Product & Sales Analysis Track and analyze sales data, sell-through, and inventory reports. Recommend pricing, promotions, and markdown strategies to increase turnover. Identify fast- and slow-moving items and take corrective action. Reporting & Forecasting Prepare weekly/monthly sales and inventory reports. Forecast future product demand and support seasonal buying plans. Skills & Competencies Required: Strong analytical and numerical ability (Excel proficiency a must). Knowledge of retail operations, assortment planning, and inventory management. Good communication and negotiation skills. Ability to work under pressure and meet deadlines. Detail-oriented with problem-solving mindset. Job Type: Full-time Pay: Up to ₹70,000.00 per month

Customer Service thane, maharashtra 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Company Overview Silgate Solutions Ltd. is one of India's leading IT solutions providers, offering a wide range of services including software development, web development, healthcare IT solutions, and various outsourcing services. Our mission is to transform customer interactions into an 'Experience of Delight' through innovative technology and exceptional service. Summary We are seeking a dedicated Customer Service Representative to join our team in Mumbai. In this role, you will play a crucial part in enhancing customer satisfaction by providing outstanding service and support. Your contributions will directly align with our mission to deliver exceptional IT solutions and experiences. Responsibilities Provide exceptional customer service through various communication channels. Assist customers with inquiries and resolve issues promptly. Maintain accurate records of customer interactions and transactions. Utilize data entry skills to manage customer information effectively. Demonstrate phone etiquette to ensure a positive customer experience. Collaborate with team members to improve service delivery. Identify opportunities for upselling additional services to customers. Analyze customer feedback to enhance service quality. Qualifications Proven experience in customer service or related field. Strong communication skills in English; multilingual abilities are a plus. Proficient in data entry with attention to detail. Excellent phone etiquette and interpersonal skills. Ability to analyze customer needs and provide appropriate solutions. Familiarity with upselling techniques is preferred. A positive attitude and a passion for helping others. Call-To-Action If you are ready to make a difference in the world of customer service and be part of an innovative team, we invite you to apply today and embark on an exciting journey with Silgate Solutions Ltd! Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person

Sales Manager bengaluru 0 years INR 7.2 - 9.6 Lacs P.A. On-site Full Time

Role Overview The Sales Manager will be responsible for driving new client acquisition, building strong relationships with plot owners, investors, and high-net-worth individuals, and converting leads into contracts for premium residential construction projects. This role requires an entrepreneurial mindset, strong sales acumen, and the ability to represent top luxury + technology positioning in the market. Key Responsibilities ● Business Development & Sales ○ Generate leads through networking, referrals, channel partners, and digital platforms. ○ Conduct client meetings, site visits, and presentations to convert leads into contracts. ○ Pitch MyScaai Bharat’s unique value proposition (fixed cost, fixed timeline, premium quality, smart technology integration). ○ Drive sales targets for independent villa and premium residential construction projects. ● Client Relationship Management ○ Build long-term trust with clients by understanding their dream home requirements. ○ Maintain continuous engagement from enquiry → contract → project execution handover. ○ Upsell premium features (smart automation, interiors, luxury finishes). ● Team & Process Management ○ Mentor and guide junior sales executives. ○ Collaborate with marketing teams for campaigns and client outreach. ○ Coordinate with the design & execution team to ensure smooth project onboarding. ● Market Intelligence ○ Track competitor offerings, local construction trends, and pricing. ○ Share insights with leadership to refine pricing, offers, and marketing strategy. Key Skills & Competencie Job Type: Full-time Pay: ₹60,000.00 - ₹80,000.00 per month Language: English (Required) Work Location: In person

PROCUREMENT / PURCHASE EXECUTIVE mumbai, maharashtra 0 years INR 3.96 - 4.8 Lacs P.A. On-site Full Time

Job Summary : We are seeking a detail-oriented and experienced Procurement / Purchase Execu ve with a background in Building Construc on and Tex le industries. The ideal candidate will be responsible for sourcing, nego a ng, and purchasing materials, supplies, and services necessary for ongoing projects, ensuring cost-effec veness, mely delivery, and quality standards. Key Responsibilies : 1. Procurement & Vendor Management Idenfy and evaluate reliable suppliers for construc on materials (cement, steel, aggregates, etc.) and textile raw materials (fabrics, threads, dyes, etc.) Obtain quotes, nego ate prices, and finalize purchase orders with vendors. Maintain a qualified supplier database and build strong vendor rela onships. Conduct regular supplier performance evaluations. 2. Purchase Order Management Process purchases requisi ons from project/site engineers and produc on teams. Issue purchase orders in line with company policy and nego ated terms. Track and ensure mely delivery of materials to construc on sites or produc on units. 3. Cost Control & Budgeting Ensure all purchases are within the allocated project or producre on budgets. Monitor market trends for cost-effective sourcing options. Job Type: Full-time Pay: ₹33,000.00 - ₹40,000.00 per month Work Location: In person

Customer Care Executive wagle estate, thane, maharashtra 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Handle inbound and outbound calls, emails, and chat support in a professional manner. Resolve customer queries, requests, and complaints effectively and within specified timelines. Provide detailed information about products, services, pricing, and policies. Provide feedback to management regarding recurring customer issues and potential process improvements. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8108499641

Customer Service Representative ghansoli, navi mumbai, maharashtra 0 years INR 1.8 - 3.6 Lacs P.A. On-site Full Time

Job description Company Name – Mehrwert Infotech Process - international US lead generation process Requirement . English required . Any graduate and under graduate . Fresher and experience both can apply . Monday to friday working . Saturday and Sunday fixed off . Salary is between 14k to 25k Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

Executive Assistant mumbai, maharashtra 3 years INR 6.0 - 6.6 Lacs P.A. On-site Full Time

Location: Ghatkopar,Mumbai Industry: Hardware Manufacturing Experience: 3+ Years Salary: ₹6 – 7 LPA (based on experience and skills) Employment Type: Full-Time About the Role: We are seeking a proactive and highly organized Executive Assistant (EA) to the Director to support the Director in day-to-day operations, communication, and strategic initiatives. The ideal candidate will have a strong background in executive support, exceptional communication skills, and the ability to manage multiple priorities efficiently. Key Responsibilities: Manage and organize the MD’s calendar, appointments, meetings, and travel plans Act as a point of contact between the MD and internal/external stakeholders Coordinate and follow up on business communications, decisions, and action items Support in preparation for meetings – agendas, minutes, and follow-ups Conduct research, collect and analyze data to support decision-making Assist in handling confidential information with integrity and discretion Track and monitor project progress and ensure timely updates to the MD Ensure effective time management and prioritization for the MD Requirements: Bachelor’s degree in Business Administration, Management, or related field Minimum 3 years of experience as an Executive Assistant or similar role Strong written and verbal communication skills Excellent organizational, time management, and multitasking skills Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Ability to work independently and under pressure High level of professionalism and discretion. Job Type: Full-time Pay: ₹50,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund

Executive Assistant mumbai 3 years INR 6.0 - 6.6 Lacs P.A. On-site Full Time

Location: Ghatkopar,Mumbai Industry: Hardware Manufacturing Experience: 3+ Years Salary: ₹6 – 7 LPA (based on experience and skills) Employment Type: Full-Time About the Role: We are seeking a proactive and highly organized Executive Assistant (EA) to the Director to support the Director in day-to-day operations, communication, and strategic initiatives. The ideal candidate will have a strong background in executive support, exceptional communication skills, and the ability to manage multiple priorities efficiently. Key Responsibilities: Manage and organize the MD’s calendar, appointments, meetings, and travel plans Act as a point of contact between the MD and internal/external stakeholders Coordinate and follow up on business communications, decisions, and action items Support in preparation for meetings – agendas, minutes, and follow-ups Conduct research, collect and analyze data to support decision-making Assist in handling confidential information with integrity and discretion Track and monitor project progress and ensure timely updates to the MD Ensure effective time management and prioritization for the MD Requirements: Bachelor’s degree in Business Administration, Management, or related field Minimum 3 years of experience as an Executive Assistant or similar role Strong written and verbal communication skills Excellent organizational, time management, and multitasking skills Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Ability to work independently and under pressure High level of professionalism and discretion. Job Type: Full-time Pay: ₹50,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund

Sales and Marketing Intern thane, maharashtra 0 years INR 0.6 - 0.96 Lacs P.A. On-site Full Time

Key Responsibilities Lead Generation: Research and identify potential clients using online tools, social media, and market analysis to build a qualified prospect list. Cold Calling & Cold Emailing: Initiate contact with prospective clients through compelling cold calls and well-crafted cold emails to introduce the company’s offerings and secure discovery meetings. Follow-Ups : Manage timely follow-ups to nurture leads and push the sales funnel toward conversion. Database & CRM Management: Maintain and update lead records, contact details, and engagement metrics. Familiarity with Excel or CRM tools is advantageous. Support Sales & Marketing Operations: Help prepare presentations, proposals, marketing collateral, and reports for internal and external stakeholders. Market Research: Analyze target industry verticals, competitor strategies, and customer pain points to better align outreach tactics. Qualifications Pursuing or recently completed a degree in Business, Marketing, Management, or related discipline. Strong communication skills—both written and verbal. Confident handling of calls and email communications. Organized, detail-oriented, self-motivated, and resilient. Comfortable handling rejection. Basic knowledge of MS Office (Word, Excel, PowerPoint). CRM experience is a plus. Creative mindset, willingness to learn, and collaborative attitude. Internship Details Duration: 3–6 months (flexible). Some internships may run 3 months, others up to 6 months. Job Type: Full-time Pay: ₹5,000.00 - ₹8,000.00 per month

Motor insurance Sales thane, maharashtra 0 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Looking for candidates who are exprience in Motor insurance sales Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month

Customer Relation Executive thane, maharashtra 3 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

Job Title: Lead Generation Executive – Voice Process Location: Thane (Wagle Estate) Salary Range: ₹15,000 – ₹25,000 per month Working Days: Monday to Saturday (Sunday Off) Job Overview We are looking for energetic and goal-oriented Lead Generation Executives for our voice process team. The ideal candidate will be responsible for making outbound calls, engaging with potential clients, identifying qualified leads, and maintaining a healthy sales pipeline. Key Responsibilities Make outbound calls to potential customers to generate qualified leads. Explain products/services and build interest among prospects. Identify customer needs and provide suitable information. Maintain accurate records of calls, leads, and follow-ups. Collaborate with the sales team to ensure smooth handover of qualified leads. Meet daily/weekly/monthly lead generation targets. Required Skills & Qualifications Minimum HSC/Graduate in any stream. 0–3 years of experience in lead generation/telecalling/voice process (freshers can apply). Excellent communication skills in English and Hindi. Strong interpersonal and persuasion skills. Ability to work in a fast-paced environment. Basic computer knowledge (MS Office, CRM tools preferred). What We Offer Attractive fixed salary (₹15k – ₹25k). Sunday fixed weekly off. Growth opportunities within the organization. Professional and supportive work environment. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

Sales and Marketing Intern thane, maharashtra 0 years INR 0.96 - 2.4 Lacs P.A. On-site Not specified

Lead Generation: Research and identify potential clients using online tools, social media, and market analysis to build a qualified prospect list. Cold Calling & Cold Emailing: Initiate contact with prospective clients through compelling cold calls and well-crafted cold emails to introduce the company’s offerings and secure discovery meetings. Follow-Ups : Manage timely follow-ups to nurture leads and push the sales funnel toward conversion. Database & CRM Management: Maintain and update lead records, contact details, and engagement metrics. Familiarity with Excel or CRM tools is advantageous. Support Sales & Marketing Operations: Help prepare presentations, proposals, marketing collateral, and reports for internal and external stakeholders. Market Research: Analyze target industry verticals, competitor strategies, and customer pain points to better align outreach tactics. Job Type: Internship Contract length: 6 months Pay: ₹8,000.00 - ₹20,000.00 per month Work Location: In person