Introduction to Role:As an Sales Manager, you will be responsible to handle the territory assigned and to increase the Sales Revenue by implanting various strategies. Develop new customers and explore new segments for Commercial Refrigeration projects. ResponsibilitiesAcquisition of New Clients / ConsultantCreating a short- and long-term Sales Plan with the intention of achieving the given objectives.Management of Customer relationship / key accountsLead the conversion from Marketing channels.Develop the Existing Dealer.Identify and appoint the new dealers as per the Business requirements.Consistently achieve revenue goals to meet the team / organizational goals.Obtaining referrals from the existing customer to increase the sales pipeline.Recognize customer needs and provide insights for improving the product portfolio as per customer feedback and market requirements.Actively looking for possibilities to increase the sales funnel.Lead to conduct Seminars / Webinar. Lead to participate in exhibition to increase the product / brand awareness.Pre and Post sales support to increase the customer satisfaction level.Reporting and operations.QualificationsMinimum 8 years of experience in Refrigeration segment is must.Bachelor's degree or MBA in Business Administration, Marketing, or a related fieldAt least 2-3 years of proven experience in sales and marketing in the commercial refrigeration industry Join Carrier Commercial Refrigeration and be a part of our mission to create innovative solutions that improve lives and contribute to a sustainable future. Carrier Commercial Refrigeration is an Equal Opportunity Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.
Introduction to Role:We’re expanding our team in Engineering function of commercial refrigeration buiness, India. We’re looking for a talented, highly motivated, and results-driven engineer with expertise in refrigerant component/system model development and technical leadership. As a specialist you will be responsibile for the development, implementation, and testing of physics-based models of Refrigeration components and systems and providing technical leadership to the internal and external customers. About Us:Carrier Commercial Refrigeration, a global leader in high-technology heating, air-conditioning, and refrigeration solutions, is dedicated to providing sustainable and innovative solutions. With a strong commitment to environmental stewardship, we aim to improve the quality of life worldwide. Join our team and be a part of our mission to create comfortable and efficient environments. Responsibilities:Designing of Heat exchangers, refrigeration cycle balancing and validation by testing and it result analysis.Design, evaluate / co-ordinate with cross functional team for part & product developmentCommercial Refrigeration product/component testing and its approvals Write specifications, test plan for commercial Refrigeration component / product levelPerform thermal analysis using different simulations tools (Model based design)Qualification of Product / part from OEM.Supporting sales organization with technical support as and when requiredCreation of documentation and standard work for field commissioning and troubleshooting for commercial refrigeration products.Ensure components and products comply to applicable regulatory standard like IS, BIS etc. Qualifications:Minimum, B.E. Mechanical with specialization in Refrigeration and Air conditioning,Preferable, M.Tech: Heat transfer / HVACR Experience of control algorithm design and it’s application Experience in model based design methodology, MATLAB, Dymola, Refprop etc.Sound knowledge in refrigeration or HVACR, thermodynamics, dynamic system modellingGood communication skills and first project management experienceSense of responsibility, commitment, Team player, flexibility, willingness to travelShould have been through or part of 2~3 product life cycles /projectsProficient on MS office suites e.g. PPT, MS word, Excel.Should be familiar with ECR, ECIN, VAVE, Tollgate/stop gate process for new product designProduct experience on Condensing unit, Evaporator, Multideck will be prefered What We Offer:Competitive Salary: Attractive compensation package commensurate with experience;Work Environment: Dynamic and inclusive work culture with a focus on innovation and collaboration;Professional Growth: Opportunities for continuous learning and career advancement within a global company;Benefits: Comprehensive benefits package. Join Carrier Commercial Refrigeration and be a part of our mission to create innovative solutions that improve lives and contribute to a sustainable future. Carrier Commercial Refrigeration is an Equal Opportunity Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.
To drive sales growth in the assigned territory (Andhra Pradesh & Telangana) by developing new customers, managing key accounts, appointing dealers, and identifying new commercial refrigeration project opportunities. Responsible for increasing sales revenue through strategic planning, execution, and customer engagement. Client & Consultant AcquisitionIdentify and acquire new clients and consultants in the regionSales PlanningPrepare short- and long-term sales plans aligned with business goalsCustomer Relationship ManagementManage and nurture key customer relationships and accountsDealer DevelopmentStrengthen relationships with existing dealers and appoint new ones as neededRevenue AchievementConsistently meet or exceed assigned revenue and growth targetsReferral GenerationLeverage existing clients for referrals to build a stronger sales pipelineSales Funnel ManagementProactively identify new opportunities to expand the sales pipelineBrand PromotionLead regional seminars, webinars, and participate in trade exhibitionsCustomer SupportEnsure high customer satisfaction through strong pre- and post-sales supportReporting & OperationsMaintain accurate records of activities, forecasts, and reports as requiredB.E. / B.Tech in Engineering orMBA in Sales / Marketing or related fieldsMinimum 6-10 years of experience in Sales, preferably in Commercial Refrigeration, HVAC, or allied industriesExcellent leadership, communication, and stakeholder management skills.
Customer facing and selling role (quotas) responsible for traditional, face-to-face outside sales conducted primarily through direct interaction with customers. Primary focus of role is growing sales and market share by converting new customers and managing/retaining and increasing sales to existing customers. May sell a combination of products, solutions, and/or service agreements. Client & Consultant AcquisitionIdentify and acquire new clients and consultants in the regionSales PlanningPrepare short- and long-term sales plans aligned with business goalsCustomer Relationship ManagementManage and nurture key customer relationships and accountsDealer DevelopmentStrengthen relationships with existing dealers and appoint new ones as neededRevenue AchievementConsistently meet or exceed assigned revenue and growth targetsReferral GenerationLeverage existing clients for referrals to build a stronger sales pipelineSales Funnel ManagementProactively identify new opportunities to expand the sales pipelineBrand PromotionLead regional seminars, webinars, and participate in trade exhibitionsCustomer SupportEnsure high customer satisfaction through strong pre- and post-sales supportReporting & OperationsMaintain accurate records of activities, forecasts, and reports as requiredB.E. / B.Tech in Engineering orMBA in Sales / Marketing or related fieldsMinimum 6-10 years of experience in Sales, preferably in Commercial Refrigeration, HVAC, or allied industriesExcellent leadership, communication, and stakeholder management skills.
As the Assistant Manager - Service at Carrier Commercial Refrigeration, you will play a crucial role in leading the refrigeration service operations to ensure exceptional customer satisfaction, efficient team management, and seamless coordination between service technicians and other departments. Your responsibilities will involve overseeing all aspects of service, including installations, maintenance, repairs, and troubleshooting while upholding the company's standards of quality and safety. In terms of Service Operations Management, you will be responsible for overseeing daily service operations, ensuring prompt responses to service calls, and effective resolution of customer issues. You will also develop and implement service procedures and policies to enhance efficiency and customer satisfaction while managing and expanding the existing service network based on sales forecasts. Team Leadership and Development will be a key aspect of your role, where you will lead, coach, and manage a team of Sales Dealers, Service Franchisees, service technicians, and support staff. You will ensure adherence to quality standards and safety protocols, as well as facilitate hiring, onboarding, and ongoing training for new service team members. In Customer Relationship Management, you will maintain strong customer relationships through the delivery of high-quality service and effective communication. Addressing customer complaints and feedback promptly to ensure customer satisfaction and retention will be essential. You will also develop strategies for customer satisfaction surveys to gather insights for continuous improvement. Your role will also involve providing Technical Support and Troubleshooting by assisting service technicians in resolving complex technical issues. Staying updated with the latest refrigeration technologies, troubleshooting methods, and equipment will be crucial. Ensuring accurate diagnostics, repair, and maintenance procedures are followed is also part of your responsibilities. Budget and Resource Management will require you to monitor and manage the service department budget, optimize resource allocation, and control costs. You will ensure the efficient use of service tools, equipment, and inventory and coordinate with the procurement team for timely stocking. Tracking service expenses and working within budget constraints will be important. Quality Control and Compliance will be another focus area where you will implement and enforce quality standards and regulatory compliance for service operations. Ensuring all safety guidelines and protocols are followed during service activities and conducting routine audits to assess and improve service quality and safety practices will be part of your role. Reporting and Analytics will involve preparing and presenting service performance reports, analyzing metrics such as response times, repair turnaround, customer satisfaction, and budget adherence. You will identify trends, areas for improvement, and strategic initiatives to enhance service performance. To qualify for this role, you should have a Bachelor's degree in Mechanical Engineering or a related field, or equivalent industry experience. Additionally, you should have at least 5 years of experience in a service management role, preferably in the refrigeration, HVAC, or related industry. Strong knowledge of refrigeration systems, installation, and maintenance processes, as well as excellent leadership and team management skills, are required. A proven track record of delivering customer satisfaction, managing budgets effectively, strong analytical skills, and proficiency in service software and tools are also essential. By joining Carrier Commercial Refrigeration, you will be part of a mission to create innovative solutions that improve lives and contribute to a sustainable future. Carrier Commercial Refrigeration is an Equal Opportunity Employer that celebrates diversity and is committed to creating an inclusive environment for all employees.,