Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Roles And Responsibilities Front-End Strong JavaScript knowledge – Mandatory Angular experience. Experience in working with TypeScript, latest versions of Angular Required Back-End Strong programming skills in C# and .NET framework with experience in backend development. Good understanding of microservices architecture and experience in developing microservices. Familiarity with cloud computing services (AWS or Azure) and basic infrastructure management. Proficiency in debugging and optimizing backend applications. Experience with version control systems like Git and basic knowledge of CI/CD pipelines. Ability to work independently and as part of a team to develop high-quality backend solutions. Deployment Experience with AWS CloudFormation or Terraform for defining and provisioning cloud infrastructure through code. Experience with AWS services such as Fargate, Kubernetes, S3, RDS, Lambda, and Elastic Beanstalk. Skilled in working with CI/CD pipelines using Buildkite, CircleCI, and Jenkins. Security Advanced understanding of web security principles and best practices, with solid experience in implementing security measures. Proficiency in protecting against common vulnerabilities such as SQL injection and XSS attacks, with a focus on maintaining robust security. Strong skills in optimizing code, queries, and server configurations for improved performance and scalability. Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid Show more Show less

Hi All Greetings from Cyara !!! We have openings for Python Developer who is having 5+ years of Experience Skills: Python, Flask, Sqlalchemy Exp: 5+ Years NP: Immediate to 30 days Location: Hyderabad (Initial 3 months work from Office after Hybrid) JD: Python Proficiency Strong command of Python (preferably 3.x). Experience with Python web development, including writing clean, modular and maintainable code. Familiarity with Python libraries commonly used in Flask projects (e.g., requests and others relevant to web development). Flask Expertise Knowledge of Flask concepts like routing, request handling. Experience with RESTful API development. SQLAlchemy and Database Skills Proficiency with SQLAlchemy. Experience designing and managing database schemas, relationships (e.g., one-to-many, many-to-many) and Alembic. Strong understanding of relational databases (e.g., MySQL) and writing efficient SQL queries. Knowledge of database optimization, indexing, and transaction management. Web Development Fundamentals Solid understanding of HTTP protocols, REST APIs and web application architecture. Experience with API testing tools (e.g., Postman, curl) and debugging. Additional Tools and Technologies Must version control with Git (GitHub). Familiarity with deployment tools and platforms (e.g., Docker, AWS). Knowledge of testing frameworks like pytest and unittest for writing unit and integration tests.

Hi All Greetings from Cyara !!! We have openings for Python Developer who is having 5+ years of Experience Skills: Python, Flask, Sqlalchemy Exp: 5+ Years NP: Immediate to 30 days Location: Hyderabad (Initial 3 months work from Office after Hybrid) JD: Python Proficiency • Strong command of Python (preferably 3.x). • Experience with Python web development, including writing clean, modular and maintainable code. • Familiarity with Python libraries commonly used in Flask projects (e.g., requests and others relevant to web development). Flask Expertise • Knowledge of Flask concepts like routing, request handling. • Experience with RESTful API development. SQLAlchemy and Database Skills • Proficiency with SQLAlchemy. • Experience designing and managing database schemas, relationships (e.g., one-to-many, many-to-many) and Alembic. • Strong understanding of relational databases (e.g., MySQL) and writing efficient SQL queries. • Knowledge of database optimization, indexing, and transaction management. Web Development Fundamentals • Solid understanding of HTTP protocols, REST APIs and web application architecture. • Experience with API testing tools (e.g., Postman, curl) and debugging. Additional Tools and Technologies • Must version control with Git (GitHub). • Familiarity with deployment tools and platforms (e.g., Docker, AWS). • Knowledge of testing frameworks like pytest and unittest for writing unit and integration tests. Show more Show less

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Job Description Position: We are currently hiring for a Back-End Developer who will design, create and update a backend API that will offer various functionality to end-users. Building on top of a Cockroach DB Database and Python Flask the successful candidate will be responsible for designing and building new endpoints based on the requests coming from different teams and projects. You will also work on maintaining and building different backend projects developed in Python and Flask. What You'll Do: Technical Requirements: Strong command of Python (preferably 3.x). Experience with Python web development, including writing clean, modular and maintainable code. Familiarity with Python libraries commonly used in Flask projects (e.g., requests and others relevant to your project). Proficiency with SQL Alchemy Experience designing and managing database schemas, relationships (e.g., one-to-many, many-to-many) and Experience with Redis for caching, session management, or real-time data processing. Knowledge of database optimization, indexing, and transaction management. Knowledge of Flask concepts like routing and request handling. Solid understanding of HTTP protocols, RESTful API development, and web application architecture. Experience with API testing tools (e.g., Postman, curl) and debugging. Familiarity with version control with Git (GitHub). Familiarity with deployment tools and platforms (e.g., Docker, AWS). Knowledge of testing frameworks like PYTEST and UNITTEST for writing unit and integration tests Experience required for this role: 5+ years in a Backend Development role Strong experience with developing object-oriented Python applications Strong experience with Python frameworks such as Flask Strong experience designing and building RESTful API’s Fundamental knowledge of SQL, as well as experience in data modelling of relational databases A solid understanding of how web applications work including security, session management, and best development practises Unit tests writing experience Testing and test automation on Python Practical knowledge of Linux \ Unix based OS Practical knowledge of test methodologies, relevant standards, processes, and tools Excellent communication skills, including written and verbal English Good knowledge of GIT Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Roles & Responsibilities Position: We are currently hiring for a Back-End Developer to design, build and maintaina backend API that will that provides various functionality to end-users. The backend is built on Cockroach DB and Python Flask. The successful candidate will be responsible for designing and developing new API endpoints based on the input coming from different teams and projects. In addition, you will also work on integration, maintaining and training AI/ML modelsfocused on audio quality and telephony environment. Technical Requirements: Strong command of Python (preferably 3.x) with experience in writing clean, modular, and maintainable code. Familiarity with Python libraries commonly used in Flask projects (e.g., requests and other relevant to your stack). Proficiency with SQL Alchemy Experience designing and managing database schemas and relationships (e.g., one-to-many, many-to-many) and performing migrations using Alembic Strong understanding of relational databases (e.g., MySQL) and ability to write efficient SQL queries. Experience with Redis for caching, session management, or real-time data processing. Experience with machine learning workflows, including model training, evaluation, and deployment. Knowledge of database optimization, indexing, and transaction management. Understanding Flask concepts like routing and request handling. Solid grasp of HTTP protocols, RESTful API development, and web application architecture. Experience with API testing tools (e.g., Postman, curl) and debugging. Familiarity with version control using Git (GitHub). Familiarity with deployment tools and platforms (e.g., Docker, AWS). Knowledge of testing frameworks like pytestand unittestfor unit and integration testing. Experience required for this role: 5+ years of experience in backend development 3+ years of experience with Python Strong problem-solving skills and the ability to work collaboratively in a team environment Hands-on machine learning experience, with a focus on NLP and deep learning. Ability to work with AI/ML models and run them in a Docker environment. Understandingaudio quality parameters and audio measurements techniques Strong knowledge of databases, including performancetuning and optimization. Proficient with version control systems, particularly Git (GitHub). Solid understanding of docker Experience working in Unix/Linux environments. Excellent communication skills, both written and verbal in English Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Roles & responsibilities Position: We are currently hiring for a Back-End Developer to design, build and maintaina backend API that will that provides various functionality to end-users. The backend is built on Cockroach DB and Python Flask. The successful candidate will be responsible for designing and developing new API endpoints based on the input coming from different teams and projects. In addition, you will also work on integration, maintaining and training AI/ML modelsfocused on audio quality and telephony environment. Technical Requirements: Strong command of Python (preferably 3.x) with experience in writing clean, modular, and maintainable code. Familiarity with Python libraries commonly used in Flask projects (e.g., requests and other relevant to your stack). Proficiency with SQL Alchemy Experience designing and managing database schemas and relationships (e.g., one-to-many, many-to-many) and performing migrations using Alembic. Strong understanding of relational databases (e.g., MySQL) and ability to write efficient SQL queries. Experience with Redis for caching, session management, or real-time data processing. Experience with machine learning workflows, including model training, evaluation, and deployment. Knowledge of database optimization, indexing, and transaction management. Understanding Flask concepts like routing and request handling. Solid grasp of HTTP protocols, RESTful API development, and web application architecture. Experience with API testing tools (e.g., Postman, curl) and debugging. Familiarity with version control using Git (GitHub). Familiarity with deployment tools and platforms (e.g., Docker, AWS). Knowledge of testing frameworks like pytestand unittestfor unit and integration testing. Experience required for this role: 5+ years of experience in backend development 3+ years of experience with Python Strong problem-solving skills and the ability to work collaboratively in a team environment Hands-on machine learning experience, with a focus on NLP and deep learning. Ability to work with AI/ML models and run them in a Docker environment. Understandingaudio quality parameters and audio measurements techniques. Strong knowledge of databases, including performancetuning and optimization. Proficient with version control systems, particularly Git (GitHub). Solid understanding of docker Experience working in Unix/Linux environments. Excellent communication skills, both written and verbal in English Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. The Professional Services Consultant will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination of technical expertise, project management skills, and a strong customer-centric approach. The ideal candidate will work closely with clients to understand their business needs, configure and customize our software to meet those needs, and ensure a smooth transition to our platform. Let's talk about your role and responsibilities: Lead a team of implementation consultants and project managers that ensures projects are delivered with high quality and on-time on budget Lead the implementation of SaaS solutions for clients, including requirements gathering, system configuration, customization, and deployment Manage ad mentor a team of professional services personnel that ensures projects are delivered with high customer satisfaction Work closely with clients to understand their business processes and objectives. Provide expert advice on how our software can address their specific needs and challenges Manage timelines and deliverables to ensure successful implementation within the agreed-upon scope, time, and budget Collaborate with the product and engineering teams to provide feedback on product features, enhancements, and potential issues based on client interactions Develop and maintain strong relationships with clients, acting as a trusted advisor and point of contact throughout the project lifecycle Assist in the creation of project documentation, including functional specifications, user guides, and training materials Troubleshoot and resolve any issues that arise during the implementation process. Work closely with the support team to ensure prompt resolution of client concerns Identify opportunities for upselling or cross-selling additional services and products that could benefit the client’s business Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas for improvement Let's talk about your skills/expertise: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field 8+ years of experience in a professional services, consulting, or implementation role Strong technical skills, with experience in system configuration, software customization, and integration Project management experience, with the ability to manage multiple projects simultaneously and deliver results on time preferred Excellent communication and interpersonal skills, with the ability to explain complex concepts to both technical and non-technical audiences Experience with SaaS platforms, cloud technologies, and software implementation best practices Self-starter with high level of initiative and the ability to work independently and as part of a collaborative team in a fast-paced environment Strong problem-solving skills and a customer-centric mindset Willingness and ability to travel to client sites, as needed Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Lead Professional Services will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination of technical expertise, project management skills, and a strong customer-centric approach. The ideal candidate will work closely with clients to understand their business needs, configure and customize our software to meet those needs, and ensure a smooth transition to our platform. Let's talk about your role and responsibilities: Lead a team of implementation consultants and project managers that ensures projects are delivered with high quality and on-time on budget Lead the implementation of SaaS solutions for clients, including requirements gathering, system configuration, customization, and deployment. Manage ad mentor a team of professional services personnel that ensures projects are delivered with high customer satisfaction Work closely with clients to understand their business processes and objectives. Provide expert advice on how our software can address their specific needs and challenges. Manage timelines and deliverables to ensure successful implementation within the agreed-upon scope, time, and budget. Collaborate with the product and engineering teams to provide feedback on product features, enhancements, and potential issues based on client interactions. Develop and maintain strong relationships with clients, acting as a trusted advisor and point of contact throughout the project lifecycle. Assist in the creation of project documentation, including functional specifications, user guides, and training materials. Troubleshoot and resolve any issues that arise during the implementation process. Work closely with the support team to ensure prompt resolution of client concerns. Identify opportunities for upselling or cross-selling additional services and products that could benefit the client’s business. Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas for improvement. Let's talk about your skills/expertise: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field. 8+ years of experience in a professional services, consulting, or implementation role. Strong technical skills, with experience in system configuration, software customization, and integration. Project management experience, with the ability to manage multiple projects simultaneously and deliver results on time preferred. Excellent communication and interpersonal skills, with the ability to explain complex concepts to both technical and non-technical audiences. Experience with SaaS platforms, cloud technologies, and software implementation best practices. Self-starter with high level of initiative and the ability to work independently and as part of a collaborative team in a fast-paced environment. Strong problem-solving skills and a customer-centric mindset. Willingness and ability to travel to client sites, as needed. Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Key Responsibilities Design and implement core voice features Using C++ Work with SIP, RTP, and UDP protocols to enable robust VoIP testing Optimize and maintain backend systems involving SQL databases Collaborate cross-functionally to ensure high-quality software delivery Analyze and troubleshoot low-level network and media issues Required Skills: Strong programming skills in C# and C++ Solid understanding of SIP, UDP, and RTP protocols Experience with SQL databases for backend support Need Experience in Programming SIP protocol - creating and sending SIP messages to Initiate, negotiate and run SIP session Experience in Programming with Streaming using RTP protocol Event-driven programming experience Experience with Audio codecs and general Digital Audio wave creation, sampling etc Required Experience with High performance software codding for low level control of hardware Familiarity with voice technologies and real-time communications Excellent problem-solving and debugging skills Preferred Qualifications: Experience in telecom, VoIP, or real-time systems Knowledge of media gateways and signaling systems Prior experience with scalable system architecture Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world's leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyaras team, youll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what its really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ As a Tech Lead, Engineering at Cyara, you will play a pivotal role in leading and coordinating engineering efforts while also contributing directly to technical projects. You will guide a team of talented engineers, foster collaboration, and drive the successful execution of our product roadmap. You'll support engineers in their development and reviews. This role requires a strong technical background, excellent communication skills, and a passion for delivering high-quality solutions that exceed customer expectations. You will be responsible for: Team Leadership: Lead and coordinate engineering efforts, ensuring alignment with the product roadmap and strategic goals. Technical Contribution: Actively contribute to technical projects, providing expertise and driving high-quality outcomes. Mentorship and Reviews: Support engineers in their development through mentorship and code reviews, ensuring adherence to best practices. Collaboration and Communication: Foster collaboration and effective communication within the team and with other departments. Quality Assurance: Ensure the delivery of high-quality solutions that meet customer expectations and business requirements. Agile Participation: Lead Agile processes, promoting iterative development and continuous improvement. Problem Solving and UX Delivery: Address challenging problems to deliver impactful UX solutions quickly, efficiently, and with high quality. Scalable Systems Architecture: Contribute to the evolution of systems architecture, ensuring scalability with the growing demands of the business. Collaborative Cross-Functional Work: Share knowledge and communicate effectively (both verbally and in writing) across the organization to align front-end development with overall business objectives. Problem Identification and Resolution: Analyze, identify, and address problems or bugs to ensure a seamless and error-free user interface. While this position does not require participation in an official on-call roster, Engineering employees are expected to be available to assist with troubleshooting Severity 1 or Severity 2 production issues as they arise. If contacted, employees should be prepared to respond and provide support, leveraging their domain knowledge and skills to resolve critical incidents. Lets talk about your skills/expertise: Advanced, wide-ranging experience using professional concepts and company objectives. Applies a deep understanding of the technology stack and development processes to improve overall efficiency and quality. Works on complex issues requiring detailed analysis and innovative problem-solving. Develops robust solutions that address both immediate and long-term technical challenges. Networks with key contacts outside own area of expertise, collaborates across teams, and facilitates knowledge sharing. Encourages a culture of continuous learning and improvement. Requires a minimum of 8 years of relevant experience and a Bachelors degree. Demonstrates a strong technical foundation and the ability to lead technical projects in previous roles. Ability to mentor junior engineers and conduct code reviews. Advanced programming skills in JavaScript and React, with a focus on front-end development. Proficiency in developing and maintaining React applications with modern stack (React + GraphQL). Experience with TypeScript, React lifecycle, and state management techniques. Familiarity with design systems (e.g., Storybook) and component libraries (e.g., Kendo UI). Good understanding of GraphQL and its use with React. Experience with front-end build tools like Webpack and packaging strategies. Advanced programming skills in C# and .NET framework, with a focus on backend systems. Proficiency in developing and maintaining microservices-based applications. Hands-on experience with cloud computing services (AWS or Azure) and basic infrastructure as code (IaC). Solid understanding of performance optimization, memory management, and multithreading. Experience with version control systems like Git and familiarity with CI/CD processes. Advanced skills in AWS CloudFormation, Terraform, and other IaC tools. Experience with AWS services such as Fargate, Kubernetes, S3, RDS, Lambda, and Elastic Beanstalk. Proficiency in using CI/CD pipelines with tools like Buildkite, CircleCI, Jenkins, etc. Ability to design and implement scalable and secure cloud solutions. Familiarity with cloud cost management practices. Extensive knowledge of web security principles and best practices, with hands-on experience in advanced security implementations. Strong experience in designing and implementing security measures to protect against common and advanced vulnerabilities such as SQL injection, XSS attacks, and CSRF. Proficiency in optimizing code, queries, and server configurations to enhance performance and scalability. Capability to lead security projects, mentor engineers, and advocate for best practices in security and performance optimization across teams.

Cyara is the world s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara s team, you ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Cyara s Values: At Cyara, our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Python Developer We are currently hiring for a Back-End Developer who will design, create and update a backend API that will offer various functionality to end-users. Building on top of a Cockroach DB Database and Python Flask the successful candidate will be responsible for designing and building new endpoints based on the requests coming from different teams and projects. You will also work on maintaining and building different backend projects developed in Python and Flask. Roles & Responsibilities: Technical Requirements: Strong command of Python (preferably 3.x). Experience with Python web development, including writing clean, modular and maintainable code. Familiarity with Python libraries commonly used in Flask projects (e.g., requests and others relevant to your project). Proficiency with SQL Alchemy Experience designing and managing database schemas, relationships (e.g., one-to-many, many-to-many) and Experience with Redis for caching, session management, or real-time data processing. Knowledge of database optimization, indexing, and transaction management. Knowledge of Flask concepts like routing and request handling. Solid understanding of HTTP protocols, RESTful API development, and web application architecture. Experience with API testing tools (e.g., Postman, curl) and debugging. Familiarity with version control with Git (GitHub). Familiarity with deployment tools and platforms (e.g., Docker, AWS). Knowledge of testing frameworks like PYTEST and UNITTEST for writing unit and integration tests. Experience required for this role: 5+ years in a Backend Development role Strong experience with developing object-oriented Python applications Strong experience with Python frameworks such as Flask Strong experience designing and building RESTful API s Fundamental knowledge of SQL, as well as experience in data modelling of relational databases A solid understanding of how web applications work including security, session management, and best development practises Unit tests writing experience Testing and test automation on Python Practical knowledge of Linux \ Unix based OS Practical knowledge of test methodologies, relevant standards, processes, and tools Excellent communication skills, including written and verbal English Good knowledge of GIT Desired: Experience with build and deployment technologies (Jenkins) Experience with Docker for containerization and deployment. Knowledge of Unix/Linux environment Why you should join us: At Cyara you ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture thats results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you ll feel that on your first day - and youll get the chance to work for a global, growing company, and an all-inclusive team of innovators. InterestedKnow someone who might beApply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

The Professional Services Consultant will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination of technical expertise, project management skills, and a strong customer-centric approach. The ideal candidate will work closely with clients to understand their business needs, configure and customize our software to meet those needs, and ensure a smooth transition to our platform. Lets talk about your role and responsibilities: Lead a team of implementation consultants and project managers that ensures projects are delivered with high quality and on-time on budget Lead the implementation of SaaS solutions for clients, including requirements gathering, system configuration, customization, and deployment. Manage ad mentor a team of professional services personnel that ensures projects are delivered with high customer satisfaction Work closely with clients to understand their business processes and objectives. Provide expert advice on how our software can address their specific needs and challenges. Manage timelines and deliverables to ensure successful implementation within the agreed-upon scope, time, and budget. Collaborate with the product and engineering teams to provide feedback on product features, enhancements, and potential issues based on client interactions. Develop and maintain strong relationships with clients, acting as a trusted advisor and point of contact throughout the project lifecycle. Assist in the creation of project documentation, including functional specifications, user guides, and training materials. Troubleshoot and resolve any issues that arise during the implementation process. Work closely with the support team to ensure prompt resolution of client concerns. Identify opportunities for upselling or cross-selling additional services and products that could benefit the client s business. Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas for improvement. Lets talk about your skills/expertise: Bachelor s degree in Computer Science, Information Technology, Business, or a related field. 8+ years of experience in a professional services, consulting, or implementation role. Strong technical skills, with experience in system configuration, software customization, and integration. Project management experience, with the ability to manage multiple projects simultaneously and deliver results on time preferred. Excellent communication and interpersonal skills, with the ability to explain complex concepts to both technical and non-technical audiences. Experience with SaaS platforms, cloud technologies, and software implementation best practices. Self-starter with high level of initiative and the ability to work independently and as part of a collaborative team in a fast-paced environment. Strong problem-solving skills and a customer-centric mindset. Willingness and ability to travel to client sites, as needed.

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Python Developer We are currently hiring for a Back-End Developer who will design, create and update a backend API that will offer various functionality to end-users. Building on top of a Cockroach DB Database and Python Flask the successful candidate will be responsible for designing and building new endpoints based on the requests coming from different teams and projects. You will also work on maintaining and building different backend projects developed in Python and Flask. Roles & Responsibilities: Technical Requirements: Strong command of Python (preferably 3.x). Experience with Python web development, including writing clean, modular and maintainable code. Familiarity with Python libraries commonly used in Flask projects (e.g., requests and others relevant to your project). Proficiency with SQL Alchemy Experience designing and managing database schemas, relationships (e.g., one-to-many, many-to-many) and Experience with Redis for caching, session management, or real-time data processing. Knowledge of database optimization, indexing, and transaction management. Knowledge of Flask concepts like routing and request handling. Solid understanding of HTTP protocols, RESTful API development, and web application architecture. Experience with API testing tools (e.g., Postman, curl) and debugging. Familiarity with version control with Git (GitHub). Familiarity with deployment tools and platforms (e.g., Docker, AWS). Knowledge of testing frameworks like PYTEST and UNITTEST for writing unit and integration tests. Experience required for this role: 5+ years in a Backend Development role Strong experience with developing object-oriented Python applications Strong experience with Python frameworks such as Flask Strong experience designing and building RESTful API’s Fundamental knowledge of SQL, as well as experience in data modelling of relational databases A solid understanding of how web applications work including security, session management, and best development practises Unit tests writing experience Testing and test automation on Python Practical knowledge of Linux \ Unix based OS Practical knowledge of test methodologies, relevant standards, processes, and tools Excellent communication skills, including written and verbal English Good knowledge of GIT Desired: Experience with build and deployment technologies (Jenkins) Experience with Docker for containerization and deployment. Knowledge of Unix/Linux environment Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Key Responsibilities Design and implement core voice features Using C++ Work with SIP, RTP, and UDP protocols to enable robust VoIP testing Optimize and maintain backend systems involving SQL databases Collaborate cross-functionally to ensure high-quality software delivery Analyze and troubleshoot low-level network and media issues Required Skills: Strong programming skills in C# and C++ Solid understanding of SIP, UDP, and RTP protocols Experience with SQL databases for backend support Need Experience in Programming SIP protocol - creating and sending SIP messages to Initiate, negotiate and run SIP session. Experience in Programming with Streaming using RTP protocol. Event-driven programming experience Experience with Audio codecs and general Digital Audio wave creation, sampling etc. Required Experience with High performance software codding for low level control of hardware. Familiarity with voice technologies and real-time communications Excellent problem-solving and debugging skills Preferred Qualifications: Experience in telecom, VoIP, or real-time systems Knowledge of media gateways and signaling systems Prior experience with scalable system architecture Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ As a VOIP Support Engineer/ Carrier Manager reporting to the Telecommunications Operations Manager, you will be at the forefront of Cyara's global telecommunications strategy, making high-stakes decisions that directly impact our operations, competitive standing, and customer relationships. This pivotal role demands deep industry knowledge, strategic thinking, and the ability to make critical judgments in real-time. You'll be instrumental in maintaining our competitive edge through innovative solutions, strategic vendor relationships, and direct customer engagements. Your expertise will be crucial in navigating complex telecommunications challenges, often under pressure, to ensure our services remain cutting-edge and reliable for our high-value clients. As a key customer-facing representative, you'll leverage your technical acumen and interpersonal skills to influence and guide customers in their telecommunications strategies, aligning their needs with Cyara's solutions. Your ability to build trust, communicate complex concepts, and drive strategic decision-making will be essential in fostering long-term customer relationships and contributing to Cyara's market leadership. You will be responsible for: Making high-stakes decisions in real-time to resolve critical telecommunications issues Developing and maintaining strategic relationships with 100+ telecommunications vendors, including major global carriers, with decisions impacting multi-million-dollar contracts and service quality for Fortune 500 clients Leading time-sensitive troubleshooting efforts for high-priority enterprise clients Architecting bespoke telecommunications solutions in collaboration with Sales and Pre-sales teams to secure and retain top-tier clients Influencing customer decisions and strategies related to telecommunications solutions Serving as the telecommunications subject matter expert, collaborating closely with Infrastructure, DevOps, Engineering, and Product teams to drive platform improvements and feature development Continuously evaluating and implementing new technologies to maintain Cyara’s competitive advantage Providing expert guidance on complex telecommunications architectures, including SBCs, troubleshooting critical issues in real-time, and collaborating with internal teams to develop cutting-edge solutions Ensuring compliance with evolving telecommunications regulations, particularly in the US and EU markets Collaborating with cross-functional teams to drive platform improvements based on telecommunications expertise Negotiating cost-effective solutions with carriers that directly impact profit margins Let’s talk about your skills/expertise: Ability to make high-stakes decisions quickly and effectively in a complex, fast-paced environment Demonstrated ability to influence and guide customer decision-making processes Flexibility to work across multiple time zones, with a particular emphasis on aligning with US business hours Comprehensive mastery of telecommunications channels and Network Services, including Voice/PSTN, Mobile/SMS, WebRTC, MPLS, and AWS Exceptional problem-solving skills, particularly under pressure and with limited guidance Ability to work effectively with ambiguity, adapting to changing priorities and unclear situations Expertise in live troubleshooting of critical issues within a complex platform environment Comprehensive mastery of telecommunications channels, Network Services, and SBCs Strong leadership and communication skills to influence cross-functional teams and drive technological innovation Deep understanding of telecommunications regulatory frameworks in key global markets Proven track record in strategic vendor management and negotiation Strong business acumen to align telecommunications strategies with overall company objectives Ability to quickly learn and operate Cyara’s complex CX Assurance platform Education & Experience: 5+ years of extensive experience in Telecommunications or Contact Centre domains, with a focus on high-value enterprise solutions Demonstrated experience in managing relationships with major telecommunications carriers Proven track record of implementing innovative telecommunications solutions in a global enterprise environment Experience in collaborating with sales teams to secure high-value contracts Background in navigating complex regulatory environments in the telecommunications industry This role offers a unique opportunity to shape the future of Cyara’s telecommunications infrastructure through high-impact decision-making and strategic thinking, directly contributing to our global expansion strategy and competitive advantage.

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Job Function Description: As a Senior SDET in the Product Engineering team at Cyara, you will be responsible for creating testing tools, simulators, automating testing processes, conducting various types of tests, reporting and analysing defects, and ensuring adherence to quality practices. You will gather requirements from Product Management and turn them into working software that satisfies market needs. You will develop, revise, and maintain software artifacts and product engineering processes/methodologies to meet functional, scale, and performance criteria. You will be responsible for: Working with the Engineering manager, Product Owner, Tech Lead, and team members to define and expand the team’s quality practices. Developing, debugging, and maintaining web automated test scripts and test cases with various testing tools and frameworks, including Selenium, Playwright, and Nightwatch JS. Driving a variety of testing activities, such as conformance testing, integration testing, functional testing, end-to-end testing, acceptance testing, performance testing, and smoke testing. Reporting defects discovered during test runs and conducting root cause analysis to verify that solutions are implemented correctly wherever possible. Representing your team at QA Chapter meetings. Participating in team Agile ceremonies (planning, daily scrum, retrospectives, etc.) Participating in technical discussions with developers within your team and across teams Participating in exploratory manual testing as required. Adhering to quality assurance best practices throughout the Software Development Lifecycle (SDLC). Providing developer support to Cloud Operations concerning CI/CD, production system troubleshooting and timely issue resolution. While this position does not require participation in an official on-call roster, Engineering employees are expected to be available to assist with troubleshooting Severity 1 or Severity 2 production issues as they arise. If contacted, employees should be prepared to respond and provide support, leveraging their domain knowledge and skills to resolve critical incidents. Skills/expertise: 5+ Years of experience in the Testing and QA domain. Proven leadership in defining and expanding team's quality practices. Proven experience in Python, Selenium and Cypress automation frameworks. Experience with OOP, preferably Python and/or Java, and JavaScript Knowledge and experience working with databases, preferably experience with InfluxDB and MongoDB. Good to Have: NLP Model Evaluation Be a switched-on self-starter with excellent communication skills Cyber Security knowledge/experience. Experience using microservices architectures Experience working with CI/CD pipelines and practice Proven track record for contributing to positive change as an Agile team member. A good understanding and experience working with several test automation tools for client testing, backend testing (including APIs), and end-to-end integration testing (e.g. Playwright, Selenium, unit test etc). A proactive, quality-oriented self-learner, independent, and a great team player. Excellent written and verbal communications. Problem-solving and conflict-resolution ability with strong organizational skills. Strong advocate of quality assurance best practices throughout the SDLC. Provide help and guidance to less experienced engineers. Ability to support Cloud Operations concerning CI/CD production system troubleshooting and issue resolution. A bachelor's degree in a related discipline (Computer Science or related field is preferred), or equivalent relevant experience.

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Financial Leadership Responsibilities: Assist in the month-end close, forecasting, and reporting cycles by preparing variance analyses and gathering relevant data Work with the accounting team to understand actual revenue and expenses compared to plan, forecast, and prior year Support the maintenance and use of a 3-statement financial model within Vena Solutions; assist with the development of supplemental models to improve forecasting accuracy Help prepare materials that provide financial insights to support business decisions Reporting & Analytics Responsibilities: Contribute to the development of monthly Board (MBR) and ELT reporting materials in collaboration with the FP&A team Support the creation of monthly Budget vs. Actual (BvA) reports for functional leaders, including summaries of hiring, key spend areas, and upcoming initiatives Partner with data analytics, accounting, and business operations teams to help maintain and improve automated reporting processes Assist in tracking and updating key SaaS metrics (e.g., ARR, retention, KPIs) in BI tools to ensure accurate and timely reporting Strategic Partnering Responsibilities & Process Improvement Responsibilities: Collaborate with teams across the business to gather inputs and support budget and forecast development Participate in meetings with business stakeholders to understand their needs and provide relevant financial support Support ad hoc analysis requests from leadership and finance team to assist in decision-making Assist with ongoing improvements to FP&A processes, tools, and documentation to increase efficiency and accuracy Work cross-functionally with teams such as Accounting and Revenue Operations to support data integrity and reporting alignment Contribute to the successful adoption and use of Vena Solutions by supporting template builds, data validation, and training materials Let’s talk about your skills/expertise: Bachelor's degree in Finance, Accounting, or related field; MBA or CPA preferred 3+ years of experience in financial planning and analysis Experience within a PE backed SaaS organization preferred Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis as well as experience with SaaS financial metrics (ARR, MRR, LTV, CAC, etc..) Excellent analytical and problem-solving skills, with the ability to translate complex financial data into actionable insights and recommendations Proven track record of partnering with senior management and business leaders to drive strategic decision-making and business performance Advanced proficiency in Microsoft Excel and financial planning software; experience with ERP systems (e.g., Vena Solutions) preferred Familiarity with ERP systems (Netsuite) preferred Strong communication and presentation skills, with the ability to effectively communicate complex financial concepts to non-financial stakeholders Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Financial Leadership Responsibilities: Support the month end close, forecasting, and board reporting cycles. Collaborate with accounting to understand revenue and expense actuals relative to plan, forecast, and prior year Support the development and continued iteration of the 3-statement financial model out of Vena Solutions. Develop additional supplemental models to improve forecasting accuracy and operational efficiency Build relationships with key stakeholders across the business, provide insightful data-driven financial analysis to support strategic decisions. Support the forecasting and budgeting process, working closely with ELT to ensure alignment with overall business objectives. Reporting & Analytics Responsibilities: Lead the development of monthly board (MBR) and ELT reporting materials in close partnership with the CFO and FP&A leadership, delivering clear, operationally focused insights from financial performance Develop monthly Budget vs. Actual (BvA) reporting packages for each department, with executive-level summaries tailored for ELT review. These packages include hiring plans, key upcoming subscription renewals, new purchase requests, and other strategic initiatives to support timely decision-making Partner with business operations, data analytics, and accounting teams to automate key reports (e.g., ARR Snowball, KPIs) within BI tools. Help ensure data integrity and enhance standard operating procedures to support accurate and efficient business reporting Strategic Partnering Responsibilities & Process Improvement Responsibilities: Partner with executive leadership team in key functions to understand their financial needs and develop budgets and forecasts aligned with strategic goals Independently seek opportunities for improvement. Volunteering to support Ad Hoc analytics for ELT partners Drive continuous improvement in financial planning and analysis processes, systems, and tools to enhance efficiency, speed, accuracy, and effectiveness Collaborate cross-functionally with accounting, Revenue operations, and other departments to ensure alignment and accuracy of financial data and reporting Supporting the successful go-live and implementation of Vena Solutions, partnering with Accounting, Revenue Ops, to align data flows, build scalable planning templates, and utilize Vena for future planning and forecasting Let’s talk about your skills/expertise: Bachelor's degree in Finance, Accounting, or related field; MBA or CPA preferred 5+ years of experience in financial planning and analysis Experience within a PE backed SaaS organization preferred Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis as well as experience with SaaS financial metrics (ARR, MRR, LTV, CAC, etc..) Excellent analytical and problem-solving skills, with the ability to translate complex financial data into actionable insights and recommendations Proven track record of partnering with senior management and business leaders to drive strategic decision-making and business performance Advanced proficiency in Microsoft Excel and financial planning software; experience with ERP systems (e.g., Vena Solutions) preferred Familiarity with ERP systems (Netsuite) preferred Strong communication and presentation skills, with the ability to effectively communicate complex financial concepts to non-financial stakeholders Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day: Deliver Excellence Innovate Boldly Integrity First Embrace Curiosity Interested? Know someone who might be? Apply online now. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara s team, you ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Want to know what it s really like to join CyaraCheck out this link to meet some real Cyarans and read about their individual career journey with us: https: / / cyara.com / employee-profiles / Cyara s Values: At Cyara, our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Financial Leadership Responsibilities: Assist in the month-end close, forecasting, and reporting cycles by preparing variance analyses and gathering relevant data. Work with the accounting team to understand actual revenue and expenses compared to plan, forecast, and prior year. Support the maintenance and use of a 3-statement financial model within Vena Solutions; assist with the development of supplemental models to improve forecasting accuracy. Help prepare materials that provide financial insights to support business decisions. Reporting & Analytics Responsibilities: Contribute to the development of monthly Board (MBR) and ELT reporting materials in collaboration with the FP&A team. Support the creation of monthly Budget vs. Actual (BvA) reports for functional leaders, including summaries of hiring, key spend areas, and upcoming initiatives. Partner with data analytics, accounting, and business operations teams to help maintain and improve automated reporting processes. Assist in tracking and updating key SaaS metrics (e.g., ARR, retention, KPIs) in BI tools to ensure accurate and timely reporting. Strategic Partnering Responsibilities & Process Improvement Responsibilities: Collaborate with teams across the business to gather inputs and support budget and forecast development. Participate in meetings with business stakeholders to understand their needs and provide relevant financial support. Support ad hoc analysis requests from leadership and finance team to assist in decision-making. Assist with ongoing improvements to FP&A processes, tools, and documentation to increase efficiency and accuracy. Work cross-functionally with teams such as Accounting and Revenue Operations to support data integrity and reporting alignment. Contribute to the successful adoption and use of Vena Solutions by supporting template builds, data validation, and training materials. Let s talk about your skills/expertise: Bachelors degree in Finance, Accounting, or related field; MBA or CPA preferred. 3+ years of experience in financial planning and analysis. Experience within a PE backed SaaS organization preferred. Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis as well as experience with SaaS financial metrics (ARR, MRR, LTV, CAC, etc..) Excellent analytical and problem-solving skills, with the ability to translate complex financial data into actionable insights and recommendations. Proven track record of partnering with senior management and business leaders to drive strategic decision-making and business performance. Advanced proficiency in Microsoft Excel and financial planning software ; experience with ERP systems (e.g., Vena Solutions) preferred. Familiarity with ERP systems (Netsuite) preferred. Strong communication and presentation skills, with the ability to effectively communicate complex financial concepts to non-financial stakeholders. Why you should join us: At Cyara you ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture thats results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you ll feel that on your first day - and youll get the chance to work for a global, growing company, and an all-inclusive team of innovators. InterestedKnow someone who might beApply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Financial Leadership Responsibilities: Assist in the month-end close, forecasting, and reporting cycles by preparing variance analyses and gathering relevant data. Work with the accounting team to understand actual revenue and expenses compared to plan, forecast, and prior year. Support the maintenance and use of a 3-statement financial model within Vena Solutions; assist with the development of supplemental models to improve forecasting accuracy. Help prepare materials that provide financial insights to support business decisions. Reporting & Analytics Responsibilities: Contribute to the development of monthly Board (MBR) and ELT reporting materials in collaboration with the FP&A team. Support the creation of monthly Budget vs. Actual (BvA) reports for functional leaders, including summaries of hiring, key spend areas, and upcoming initiatives. Partner with data analytics, accounting, and business operations teams to help maintain and improve automated reporting processes. Assist in tracking and updating key SaaS metrics (e.g., ARR, retention, KPIs) in BI tools to ensure accurate and timely reporting. Strategic Partnering Responsibilities & Process Improvement Responsibilities: Collaborate with teams across the business to gather inputs and support budget and forecast development. Participate in meetings with business stakeholders to understand their needs and provide relevant financial support. Support ad hoc analysis requests from leadership and finance team to assist in decision-making. Assist with ongoing improvements to FP&A processes, tools, and documentation to increase efficiency and accuracy. Work cross-functionally with teams such as Accounting and Revenue Operations to support data integrity and reporting alignment. Contribute to the successful adoption and use of Vena Solutions by supporting template builds, data validation, and training materials. Let’s talk about your skills/expertise: Bachelor's degree in Finance, Accounting, or related field; MBA or CPA preferred. 3+ years of experience in financial planning and analysis. Experience within a PE backed SaaS organization preferred. Strong proficiency in financial modeling, budgeting, forecasting, and variance analysis as well as experience with SaaS financial metrics (ARR, MRR, LTV, CAC, etc..) Excellent analytical and problem-solving skills, with the ability to translate complex financial data into actionable insights and recommendations. Proven track record of partnering with senior management and business leaders to drive strategic decision-making and business performance. Advanced proficiency in Microsoft Excel and financial planning software ; experience with ERP systems (e.g., Vena Solutions) preferred. Familiarity with ERP systems (Netsuite) preferred. Strong communication and presentation skills, with the ability to effectively communicate complex financial concepts to non-financial stakeholders. Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid