Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Hyderabad
>
Cyara
>
Lead Professional Services

Lead Professional Services

Cyara

8 - 13 years

25 - 35 Lacs

Hyderabad

Posted:2 months ago| Platform:

Apply

Skills Required

Computer science Assurance Talent acquisition Project management Consulting professional services Continuous improvement Information technology Software implementation Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Professional Services Consultant will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination of technical expertise, project management skills, and a strong customer-centric approach. The ideal candidate will work closely with clients to understand their business needs, configure and customize our software to meet those needs, and ensure a smooth transition to our platform.

Lets talk about your role and responsibilities:

Lead a team of implementation consultants and project managers that ensures projects are delivered with high quality and on-time on budget
Lead the implementation of SaaS solutions for clients, including requirements gathering, system configuration, customization, and deployment.
Manage ad mentor a team of professional services personnel that ensures projects are delivered with high customer satisfaction
Work closely with clients to understand their business processes and objectives. Provide expert advice on how our software can address their specific needs and challenges.
Manage timelines and deliverables to ensure successful implementation within the agreed-upon scope, time, and budget.
Collaborate with the product and engineering teams to provide feedback on product features, enhancements, and potential issues based on client interactions.
Develop and maintain strong relationships with clients, acting as a trusted advisor and point of contact throughout the project lifecycle.
Assist in the creation of project documentation, including functional specifications, user guides, and training materials.
Troubleshoot and resolve any issues that arise during the implementation process. Work closely with the support team to ensure prompt resolution of client concerns.
Identify opportunities for upselling or cross-selling additional services and products that could benefit the client s business.
Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas for improvement.

Lets talk about your skills/expertise:

Bachelor s degree in Computer Science, Information Technology, Business, or a related field.
8+ years of experience in a professional services, consulting, or implementation role.
Strong technical skills, with experience in system configuration, software customization, and integration.
Project management experience, with the ability to manage multiple projects simultaneously and deliver results on time preferred.
Excellent communication and interpersonal skills, with the ability to explain complex concepts to both technical and non-technical audiences.
Experience with SaaS platforms, cloud technologies, and software implementation best practices.
Self-starter with high level of initiative and the ability to work independently and as part of a collaborative team in a fast-paced environment.
Strong problem-solving skills and a customer-centric mindset.
Willingness and ability to travel to client sites, as needed.

More Jobs at Cyara

Senior Software Engineer -Dotnet Full Stack

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Python Software Developer

Hyderabad

5.0 - 10.0 yrs

INR 10 - 20 Lacs

Senior Software Engineer

Hyderabad, Telangana, India

5.0 - 5.0 yrs

Salary: Not disclosed

Senior Software Engineer(Python + API)

Hyderabad, Telangana, India

5.0 - 5.0 yrs

Salary: Not disclosed

Senior Software Engineer(Python + API + ML)

Hyderabad, Telangana, India

5.0 - 5.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Cyara

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Lead Professional Services