Job Title: Team Leader Sales Department: Sales / Business Development / Telecalling Location: Kochi Experience Required: Minimum 2 years of experience as a Team Leader in Sales / Telecalling / BPO environment Job Summary: We are looking for a dynamic and result-driven Team Leader – Sales to manage and guide a team of sales executives. The ideal candidate should have proven experience in team handling, sales process management, and performance improvement strategies. The role requires strong leadership, communication, and analytical skills to drive the team towards achieving sales targets. Key Responsibilities: Lead a team of 8–15 sales executives to achieve individual and team sales targets Monitor team performance on daily, weekly, and monthly KPIs (e.g., conversion rate, call quality, productivity) Provide regular coaching, feedback, and motivation to ensure high team morale and performance Conduct one-on-one sessions and team meetings to address challenges and improve output Ensure adherence to the sales script, call flow, and customer handling protocols Prepare and share performance reports, MIS, and dashboards with management Train new joiners and ensure their smooth onboarding into the sales process Handle escalations and resolve client/customer issues effectively Collaborate with the management to improve strategies and optimize process flow Required Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Experience in outbound/inbound calling or telesales processes Good knowledge of CRM tools and dialer systems Proficient in MS Excel, Google Sheets, and report generation Ability to work under pressure and meet deadlines Sales-driven mindset with the ability to influence and inspire team members Educational Qualification: Bachelor’s degree in any discipline Additional certifications in sales or management are a plus
Responsibilities: * Meet daily/weekly sales targets * Maintain customer database accuracy * Cold call leads, close deals * Upsell products/services to existing customers * Report on sales performance regularly
As a MALAYALAM Tele Sales Executive at our company, you will be responsible for reaching out to potential customers over the phone. Your primary tasks will include explaining our products or services and convincing customers to make a purchase or schedule an appointment. To succeed in this role, you must have outstanding communication abilities, a customer-focused mindset, and a track record of meeting sales goals within specified timelines. Key Responsibilities: - Contacting potential customers via phone to promote products or services - Providing information about the features, pricing, and benefits of our offerings - Persuading customers to make a purchase or set up an appointment - Achieving sales targets and objectives as set by the company Qualifications Required: - Excellent verbal communication skills in MALAYALAM - Proven track record in sales or telemarketing - Ability to work towards and meet sales targets - Customer-centric approach and problem-solving skills Feel free to reach out to us at +91 6282288342 to discuss this exciting opportunity further.,