830 Customer Success Jobs - Page 4

As a Key Account Manager in B2B Sales, you will be responsible for developing and maintaining strong, long-term relationships with enterprise clients. You will serve as the primary point of contact for these accounts, addressing their needs and concerns effectively. Your role will involve developing and executing strategic sales plans to achieve targets and expand the customer base. Additionally, you will identify new business opportunities within existing accounts and potential clients. To ensure the highest level of customer satisfaction, you will collaborate with internal teams to deliver tailored solutions that meet client needs. It is essential to stay informed about market trends, comp...

About the Role: This is a high-impact, entrepreneurial role directly working with Vikas Mandawewala (Founder of TYASuite Software Solutions Pvt. Ltd.& TYA Business Solutions Pvt. Ltd.). As a part of the Founders Office, you will be a force multiplier helping drive execution across business development, operations, product, customer success, and new ventures (such as finance upskilling). You will act as a strategic right-hand, ensuring critical projects move forward with speed, precision, and accountability. Key Responsibilities: Strategic Execution & PMO: Track and ensure closure of key tasks across multiple verticals (consulting, SaaS, upskilling) Own project timelines, status updates, and ...

Job description We are hiring a Customer Success Manager to join our EMEA Digital Media Customer Success team. You will act as a trusted advisor to our customers and build strong partnerships, drive adoption of our products/solutions, and ultimately ensure they realise value from their investment. The candidate we are seeking is focused, organised and highly motivated with an understanding of Adobe Creative Cloud & Document cloud solutions to manage the partnership between Adobe and our enterprise customers in EMEA. The Customer success manager will be working directly with our customers to understand business and technical requirements. We develop solutions to ensure success!

As a Customer Success Manager at our company, you will be instrumental in driving customer outcomes, enhancing product adoption, and fostering long-term strategic relationships with our Enterprise customer segment. Your role will involve working closely with some of our key accounts, guiding them through their Value Realization journey, and collaborating effectively with Sales, Implementation, Product, and Support teams. Your responsibilities will include strategizing and executing onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts. You will serve as the primary contact for customer business outcomes, ensuring optimal product adoption, customer satisfactio...

You will be responsible for supporting the execution of client programs in partnership with Associate Consultants, Consultants, or Senior Consultants. Your tasks will include collaborating on and documenting program project timelines, scheduling and coordinating meetings with Clients and Internal Stakeholders, managing client-facing Open Items trackers, providing ongoing project updates to stakeholders, coordinating tasks with various teams, developing and maintaining process work instructions, planning and executing supplier outreach, analyzing program results, supporting client presentations, and possessing intermediate regulatory knowledge to consult with clients. You will also be require...

The Chief Commercial Officer (CCO) typically oversees various functions that drive the company's commercial strategy and revenue generation. The CCO plays a pivotal role in coordinating and leading key departments responsible for revenue growth and market positioning. Reporting directly to the CCO are essential roles such as Sales Director/VP of Sales who manages sales teams, formulates sales strategies, and ensures revenue targets are achieved. Additionally, the Marketing Director/VP of Marketing is entrusted with leading the marketing team, overseeing branding, advertising, product positioning, and market research efforts. The Business Development Director/VP of Business Development focuse...

As a Customer Success Manager at ZenTrades.AI, you will play a pivotal role in driving product adoption, proactive customer management, and fostering account growth within compliance-regulated businesses. With a strong customer-centric focus and a commitment to delivering exceptional service, you will lead a team of customer success managers to ensure customer satisfaction and business success. ZenTrades.AI is a fast-growing AI agent platform that is revolutionizing compliance-heavy industries such as fire safety and electrical. With a mission to bring AI-driven solutions to traditionally underserved industries, we are at an inflection point, ready to redefine the blue-collar sector by moder...

As an Assistant Manager - Customer Success based in Delhi / NCR, your main responsibility will be to establish and nurture strong relationships with our customers, ensuring their success in utilizing our software-as-a-service (SAAS) solutions. You will play a crucial role as the primary point of contact for assigned customers, working closely with them to comprehend their business requirements and guarantee they achieve their desired outcomes through our products. Collaboration with various teams within the organization will be essential to enhance customer satisfaction, retention, and expansion. Your key responsibilities in this role will include: - Cultivating robust relationships with cus...

You will be responsible for developing and implementing Success Campaigns that are in line with the company's objectives. Your role will involve collaborating with the marketing, Success, and Support teams to ensure consistent messaging. Managing projects efficiently to ensure timely completion is a key responsibility. You will be expected to create a collaborative environment, build strong internal partnerships, and maintain trust at a senior level. Additionally, you will manage foundational Success programs for the Customer Success team and create content based on best practices and takeaways from program participants. As part of your responsibilities, you will oversee the communication ti...

As an Onboarding Manager at Spyne, you will play a crucial role in ensuring the seamless transition of new customers from sales to product adoption. You will be responsible for managing the end-to-end onboarding process, developing onboarding playbooks, and building strong relationships with clients to set them up for long-term success with Spyne. You will collaborate closely with the Sales and Product teams to ensure a smooth handoff and alignment of expectations, while also monitoring progress, identifying challenges, and proactively resolving issues to keep clients on track. With 3-5 years of experience in customer onboarding, customer success, or client services roles (preferably in SaaS...

You have a compelling opportunity to join Salesforce as a Sales Professional, where you will be responsible for exceeding sales quotas in the technology sales sector. Salesforce is looking to build a team of high-reaching Account Executives who are committed to changing the software landscape. With an exclusive CRM/Sales Force Automation tool that boasts 95% customer satisfaction and a fiercely loyal customer base, you will be part of a powerful combination for achieving sales success. Sales talent from around the world choose to join Salesforce for the opportunity to excel in a fast-paced, performance-based team environment. Your primary responsibility will be to drive strategic sales initi...

Overview - Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Description - Cultivate and nurture strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool Collaborate with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions Develop and implement tailored Success Plans for strategic customers, align...

Serve as lead point of contact for all customer account management matters Build, maintain strong, long-lasting client relationships Negotiate contracts, close agreements to maximize profits Develop trusted advisor relationships with key accounts Required Candidate profile Able to present, influence key stakeholders at all levels of an organization - executive/C-level Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) MS Office (particularly MS Excel)

We’re hiring a Customer Success Executive! Serve as the main contact for clients, ensure satisfaction, track usage, resolve queries, share feedback, and support renewals. Strong communication & CRM skills preferred.

Customer Success - Naukri (Zwayam) About the Role The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as the primary contact point for Zwayam's customers. You will manage a set number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their technical and operational health and realize maximum value from their investment in Zwayam. As a trusted advisor, the CSM will build a track record in customer success through superb communication and extensive knowledge of the Zwayam Hire platform to ensure optimum leverage of key features for business requirements. The CSM strives to become ...

As a Customer Success Expert for Navitaire, an Amadeus Company, based in Gurgaon, Haryana, India, you will play a crucial role in managing key customers and enabling them to maximize the value derived from Navitaire solutions. Your primary responsibility will be to ensure higher ROI and business impact for customers by promoting early adoption and optimal usage of Navitaire products. Customer Success Managers (CSMs) are pivotal in supporting customer business expansion by understanding customer needs and constraints, driving adoption, and ensuring positive business outcomes post-implementation. In collaboration with customers, you will work towards maximizing adoption, securing renewals, and...

You are a proactive and results-oriented Sales & Account Manager with over 2 years of experience in selling enterprise software solutions. Your primary focus will be on sales, account management, and customer success to drive revenue growth and ensure exceptional client satisfaction. Your success in this role will depend on your ability to build lasting relationships with decision-makers, manage sales pipelines, and nurture existing accounts for growth while providing excellent customer support. Your responsibilities will include: - Identifying and engaging prospects to build a robust sales pipeline. - Conducting market research, data mining, and cold calling to generate new leads. - Leverag...

The ideal candidate for the Customer Success Director position should have at least 15 years of experience in customer success, account management, or related roles, with a significant portion of that experience being in the SaaS industry. A proven track record of leading a Customer Success Management (CSM) team for a minimum of 4 years and achieving high-performance results is essential. The candidate should possess strong relationship-building skills with enterprise-level customers, excellent communication abilities to interact with executives and stakeholders, and hands-on experience with Salesforce and Gainsight for managing customer success operations and data insights. Additionally, th...

As a Business Value Consultant for Customer Success at Observe.AI, you will play a crucial role in delivering actionable, data-driven insights that highlight the business value of our platform. Your responsibilities will involve utilizing advanced data science techniques to analyze key metrics, enabling clients to fully comprehend the impact of our solution on their business. Working closely with Customer Success Managers, you will lead the analysis and visualization of data, ensuring that customers can track their return on investment (ROI) and the tangible benefits realized. Your primary tasks will include: - Conducting Advanced Data Analysis & Insights: Utilizing Python, SQL, and other da...

As a Customer Success Analyst in Bangalore, you will be pivotal in driving strategic success for our customers and ensuring they maximize the product's value for retention. To excel in this role, you must possess a proactive, entrepreneurial, and resilient mindset, willing to challenge norms for superior outcomes. Your key responsibilities include adeptly managing key accounts, building relationships, handling objections, fostering growth, and generating more business for the company. Your main duties encompass end-to-end account management, devising and executing customer success strategies, setting up the team for success, and being accountable for business metrics like growth, retention, ...

As a Customer Success Advisor, you will serve as the main point of contact for our clients, ensuring they receive exceptional support and guidance throughout their interaction with our company. Your role involves advocating for customers, identifying growth opportunities, and assisting them in achieving success with our products and services. Your responsibilities will include assisting new customers with onboarding, providing training sessions and resources, and ensuring a seamless introduction to our offerings. Additionally, you will establish and nurture strong relationships with customers, understand their objectives and challenges, and deliver personalized support and proactive solution...

As a Sales Leader at our client, a global leader in the AI and data analytics space, you will have the opportunity to drive enterprise sales and expand market presence in India. Your main responsibilities will include developing strategic sales plans, acquiring key clients, and leading the sales cycle from prospecting to closing. This role is crucial in scaling the business and shaping the AI-driven future of enterprises. You will be expected to develop and execute a strategic sales plan to achieve revenue targets and expand market share in India. Building strong relationships with key decision-makers in enterprise organizations across various industries will be key. Driving end-to-end sales...

As an experienced R&D Project Manager at BMC, you will play a crucial role in driving innovation through meticulous project management within our (R&D) initiatives. Your responsibilities will involve leading the initiation, planning, design, execution, and closure of R&D projects, fostering innovation and collaboration among software developers and R&D teams. You will work closely with enterprise customers to understand their needs and requirements, ensuring that R&D projects deliver solutions that meet or exceed customer expectations. Your role will also involve managing project schedules and budgets effectively, allocating resources to support the needs of software development and R&D init...

As the Chief Operating Officer (COO) at Screen Magic, you will be a pivotal member of the executive leadership team, responsible for optimizing operational and strategic functions to drive the company's growth, profitability, and operational efficiency. Your primary responsibilities will include providing strategic leadership to achieve short-term and long-term operational goals while ensuring exceptional services for customers. You will be tasked with continuously improving operational processes, enhancing efficiency, scalability, and customer experience. Risk management is another crucial aspect of the role where you will develop and implement strategies to ensure compliance with regulator...

Role: Customer Success Manager (Education) Location: Bangalore (2-3 Days WFH) notice : 1month Experience : 7+ Years. Comms Excellent Needed and Sharp. Experience & Skills Required: Strong expertise in Adobe tools (mandatory) Background strictly in the Education sector Ideally a professor/teacher or someone who deeply understands the students’/kids’ mentality Excellent understanding of Adobe products with the ability to effectively pitch and assist students