hotelogix

Job responsibilities Own Customer Relations during the entire Life Cycle of the Client. Manage Customer Training, refreshers and account setup/go-live. Monitor Customer usage and performance. Proactively call customers to let the customer know that we are here to support them from a business perspective and help them get the most ROI from their Hotelogix services. Escalate any concerns regarding well-being of the customer to the Head of Global Support. Foster and create a Win-Win relationship with new and existing customers. Help with and coordinate with customers with respect to renewals and payments. Periodic account reviews with Global Support Head including service issues, revenue, profitability, run rate gaps and actionable plans. Maintain internally agreed SLA figures. Adhere to, and contribute to the development of support processes, procedures and standards. Manage customer training and go live process. Own customer relationship as a contract is signed with the customer. Skills required Minimum Graduate with minimum 2+ years of experience in Support/Service sector. Strong analytical, organizational, communication and people skill required. Ability to adapt to new process, technology, procedures and structures. High proficiency in MS Work, excel, PowerPoint and MS Outlook. Ability to work and thrive in multi-tasked and fast paced environment. Professional “Get-it-done” attitude and high work ethics. Experience 2-4 years Salary As per Industry norms No. of Positions 1

Job responsibilities Proficient in handling the technical development concepts, latest software tools and technologies (like – PHP, MySQL, XML, Zend, Javascript, JQuery, Cloud technology etc..), strong database concepts and designing techniques. Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements. Experience in troubleshooting, bug tracking, ticketing system, software development processes, configuration management systems and ability to understand and get product features and enhancements implemented. Must ensure teams follow the correct processes of development like documentation, code reviews, unit testing etc. across project phases. Able to guide the team through the development, testing and implementation stages and review the completed work effectively. Provide direction and technical expertise in design, development and systems integration. Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation. Facilitate right technical training to teams when required and serve as a technical mentor to team members. Can effectively lead teams and inspire others to achieve goals through innovation, quality and excellence, also must be able to give individual contribution in the organization. Release planning and management. Can make presentations on project status, present monthly and annual reports to senior management. Skills required Must have a strong understanding of technology and business requirements. Have a structured approach to their work, and have a proven track record of optimizing delivery. Overall 8-10 yrs of experience required in enterprise development company. Strong verbal and written communication skills are mandatory. Experience 2-4 years Salary As per Industry norms No. of Positions 1

Job responsibilities Participate fully in Setup of PMS, maintaining and modifying PMS functional interfaces in assigned areas, in response to technical terms and operational requirements. Carry out relatively complex technical analyses and investigations, including evaluation and selection of technical options, to support integration of PMS, POS & CRS. Co-ordinate, or participate proactively in investigations into PMS, POS & CRS operational problems and prepare solutions, individually or as a member of the PMS team. Act as the main point of PMS, POS & CRS contact with Account Managers in assigned areas on to resolve relatively complex problems and issues and to maintain awareness in both parties of priorities and objectives. Support organization to minimize PMS through-life costs and achieve affordability targets. Support and lead as required, co-ordination of system/equipment in assigned areas. Knowledge and experience of integration of modern Cloud based Platform Management Systems including Control & Integration. In-depth knowledge and experience of Online Travel Agents and GDS will be an advantage. Appreciation of the requirement to align with master program using time & management, in addition to achieving the delegated tasks within the defined SLA. Appreciation of project Risk and Opportunity and an understanding of Value for Money – i.e. Value for company. Make integration decisions within own sphere of responsibility and liaise with PMS integration Management for approval. Take ownership of assigned tasks and delegate to allocated resource, as required and agreed with PMS Integration Management. Demonstrable working experience in multiple phases of the setup and Integration Lifecycle, alongside a good understanding of adjacent phases and through-life Integration issues. Skills required Minimum Graduate with minimum 2+ years of experience in Support/Service sector. Strong analytical, organizational, communication and people skill required. Ability to adapt to new process, technology, procedures and structures. High proficiency in MS Work, excel, PowerPoint and MS Outlook. Ability to work and thrive in multi-tasked and fast paced environment. Professional “Get-it-done” attitude and high work ethics. Experience 8+ years Salary As per Industry norms No. of Positions 1

Job responsibilities Develop database architectural strategies at the design, modeling and implementation stages to address business or industry requirements. Creating flexible, well designed and consistent data architecture to support business needs for high performance databases in high availability environments. Designing for data partitions and function-based indexes for efficient access of the extensible generic database structure. Design, develop and implement infrastructure to provide highly-complex, reliable, and scalable database to meet the organization’s objectives and requirements. Performs systems analysis on database and resolve performance and capacity issues as necessary. Develop load-balancing processes to eliminate down time for operational processes. Develops database solutions by designing proposed system; defining database physical structure and functional capabilities, security, back-up, and recovery specifications. Maintains database performance by identifying and resolving production and application development problems; calculating optimum values for parameters; evaluating, integrating, and installing new releases; completing maintenance; answering user questions. Skills required MUST have 6-10 years of experience with database architecture/ analyst experience on similar custom development software projects. Experience creating/ perfecting stored procedures, triggers, indexes, function and other database constraints. Experience with Object Oriented (OO) to relational DBMS translations. Experience with database replication and synchronization disconnected/reconnected environments. MySQL Server experience. Experience with Implementing Reporting servers. Experience in implementing CDC scenarios. Experience 6-10 years Salary As per Industry norms No. of Positions 5

Job responsibilities Create relevant architectural models and work with delivery teams to implement them. Identify and mitigate technical risks. Participate and lead, when needed, the project meetings with the customer. Solution architecture for systems meeting functional and non-functional requirements. Hands on involvement in implementing critical components, frameworks, executable architecture. Drive product quality through agile practices, CI, code and design reviews, and quality gating. Products Ideation and Conceptualization. POC development and prototyping of concepts. Ideal candidate must be self-motivated with a proven track record in Cloud technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Skills required Minimum Graduate with minimum 2+ years of experience in Support/Service sector. Strong analytical, organizational, communication and people skill required. Ability to adapt to new process, technology, procedures and structures. High proficiency in MS Work, excel, PowerPoint and MS Outlook. Ability to work and thrive in multi-tasked and fast paced environment. Professional “Get-it-done” attitude and high work ethics. Experience 8+ years Salary As per Industry norms No. of Positions 1

Job responsibilities Identify key markets and the types of hotel products that would complement company’s current product offerings and revenue growth Responsible for the overall Business Development of a designated market/ region by acquiring new clients from the Hotel and Travel industry Prepare leads lists and cold call prospects Establish and maintain supplier relationships, train partner hotels on company’s extranet and the wholesale business, review monthly production reports and provide feedback to top producing hotels, plan and execute market site visits as agreed with Regional Management meeting trip objectives and guidelines Initiate contract agreements and credit arrangements with suppliers, oversee coordination of contracts between Market Management and suppliers Work with internal and external partners on major lodging development initiatives such as direct connect, report server, corporate travel, etc Communicate progress and changes related to development to the lodging team Establish initial relationships with local tourism agency/organizations Attend supplier related travel shows, host supplier presentations for destinations, Hotel Chain/Management Company Clusters and destination tourism agencies/organizations Conduct presentations and represent company at destinations tourism sponsored events, marketing partner sponsored events and industry related events Identify competitors in each destination and gain an understanding of their volume into the market, advertising methods, origination of customers, core product, pricing techniques, competitive advantages and disadvantages, and technology capabilities both from consumer and suppliers points of view Implement extranet rate and inventory revisions, ensuring suppliers understand the extranet and increase supplier usage of the extranet Ability to work independently, with high levels of motivation to “Get things done” despite a complete infrastructure support of a big company Strong interpersonal and communication skills, strong statistical and analytical skills, strong understanding of sales and service strategies, including a working knowledge of account and inventory/revenue management Able to work and thrive in a multi-tasked fast paced environment, professional work ethics, high proficiency in MS Office tools (i.e. Word, Excel, PowerPoint and Outlook) Smart and sales savvy person (consultative selling flair / experience), passion to be in a startup – Independent thinking / ability to stretch, aggressive with a will to achieve high targets -result oriented mindset Skills required Hotel/Travel/Hospitality/Front Desk domain experience is preferred Excitement for new technology and a strong technical aptitude Great phone presence, the ability to engage and excite potential customers A true passion for sales Positive and outgoing attitude Time management skills Excellent communication and analytic skills Travel is mandatory in this role Experience 2-4 years Salary As per Industry norms No. of Positions 1

Job responsibilities Responsible for end-to-end creation, development, coordination, execution, publishing, and ongoing updating of a range of technical documents on all of Hotelogix’s. Shares technical documentation needs with the Product Documentation Specialist to document and track all deliverables and writing needs of all product teams. Ensures consistency and thoroughness in all written material to ensure execution excellence. Works with Proposal & Technical Writing Team members to proofread and edit documentation prior to release. Conducts in-depth interviews with product experts to understand each product’s functionality and features. Maintains strong working relationships and continual interfacing with core product teams. Researches and tests new features in products to create effective, accurate documentation. Continually updates new solution functionality into written documentation, ensuring. accurate product content and current screenshots at all times. Reviews and updates technical documentation created on a routine basis. Uploads documents to production environments, shared sites, and online. Maintains extensive product knowledge through ongoing discussions with all product teams, participation in demos, training videos, etc. Provides assistance to team members on other written materials as needed. Participates in weekly team calls and other company meetings. Performs other duties as directed. Skills required Written fluency in English with tailoring of writing to internal and client-facing audiences. Extensive knowledge of Adobe FrameMaker, Adobe RoboHelp, and Microsoft Word. Ability to handle a team of technical writers and work with no supervision and high motivation, must be a self-starter/motivator. Must have excellent communication skills – both oral and written. Must work well under pressure with tight internal and external deadlines across multiple time zones. Highly organized with attention to detail/consistency. Knowledge in technical terminologies (e.g., API, SDLC, Java, J2EE, SOAP, JSP, etc.). SaaS experience. HTML knowledge and experience. Experience 10 years Salary As per Industry norms No. of Positions 5

The job responsibilities include identifying key markets and hotel products that complement the company's current offerings for revenue growth. You will be responsible for overall business development in a designated market/region by acquiring new clients from the Hotel and Travel industry. Your duties will involve preparing leads lists, cold calling prospects, establishing and maintaining supplier relationships, training partner hotels on the company's extranet and wholesale business, reviewing monthly production reports, providing feedback to top-producing hotels, planning and executing market site visits as per Regional Management guidelines. You will also be tasked with initiating contract agreements and credit arrangements with suppliers, coordinating contracts between Market Management and suppliers, and collaborating with internal and external partners on lodging development initiatives. Communication with the lodging team, establishing relationships with local tourism agencies/organizations, and attending supplier-related events and presentations are also part of the role. Identifying competitors in each destination, implementing extranet rate and inventory revisions, and working independently with high levels of motivation are essential. Strong interpersonal, communication, statistical, and analytical skills, along with proficiency in MS Office tools, are required. The ideal candidate should have Hotel/Travel/Hospitality/Front Desk domain experience, excitement for new technology, great phone presence, a true passion for sales, positive attitude, time management skills, and willingness to travel. The position requires 2-4 years of experience, offers a salary as per industry norms, and is for one position.,

You should be proficient in handling technical development concepts, utilizing the latest software tools and technologies such as PHP, MySQL, XML, Zend, JavaScript, JQuery, Cloud technology, etc. Additionally, you must possess a strong understanding of database concepts and designing techniques. Your responsibilities will include troubleshooting, bug tracking, and utilizing ticketing systems. You should have experience in software development processes, configuration management systems, and ensuring the implementation of product features and enhancements. It is essential that you ensure teams adhere to proper development processes including documentation, code reviews, and unit testing throughout project phases. You will guide the team through development, testing, and implementation stages, ensuring the completion of work meets standards effectively. Providing direction and technical expertise in design, development, and systems integration will also be a key aspect of your role. You should be capable of making quick decisions and solving technical problems to create an efficient environment for project implementation. You will be responsible for facilitating the right technical training to teams when necessary and act as a technical mentor to team members. Effective leadership skills are crucial to inspire teams to achieve goals through innovation, quality, and excellence. Moreover, you should be able to make presentations on project status and deliver monthly and annual reports to senior management. To excel in this role, you must have a strong understanding of both technology and business requirements. A structured approach to work and a proven track record of optimizing delivery are essential. The ideal candidate should possess 8-10 years of experience in an enterprise development company. Strong verbal and written communication skills are mandatory for this position. This position requires 2-4 years of experience and the salary offered will be as per industry norms. Only one position is available.,

You will be responsible for working on PHP, MySQL, Linux, XML, and Zend Framework. Your primary tasks will include analyzing Database Structures and utilizing strong skills in OOPs, Javascript, jQuery, and XML/YUI. You should also be able to effectively manage and lead Junior Developers. It is essential to have excellent experience working in a Structured Product development environment and a solid understanding of the Web Production process. You will be expected to work under pressure and meet stringent deadlines. Key Skills required for this role include an M.Sc / MCA / B.Tech degree with a minimum of 3+ years of experience as a Web Developer on the Linux/Unix Platform. Experience in an IT Product company is preferred along with the ability to work systematically and collaboratively in a team. You must possess excellent working knowledge of Codes and Syntax, strong troubleshooting skills, a good understanding of the working and architecture of RDBMS, and Project Management skills. Additionally, you should be proactive, have a keen interest in learning new technologies, and deliver results under pressure. Good communication skills are also a must. Experience required for this position is between 3-8 years. The salary will be as per Industry norms. There are 2 positions available for this role.,

As a Database Architect, you will be responsible for developing database architectural strategies to meet business and industry requirements. This involves designing, modeling, and implementing data architecture to support high performance databases in high availability environments. Your role will include creating data partitions, function-based indexes, and load-balancing processes to ensure efficient access to the database structure. You will design, develop, and implement infrastructure to provide complex, reliable, and scalable databases that align with the organization's objectives. Additionally, you will perform systems analysis on databases to address performance and capacity issues as they arise. Your expertise in database solutions will be crucial in defining the physical structure, security measures, and recovery specifications of the system. To excel in this role, you must have a minimum of 6-10 years of experience in database architecture and analysis, particularly on custom development software projects. Proficiency in creating and optimizing stored procedures, triggers, indexes, and database constraints is essential. Experience with Object-Oriented (OO) to relational DBMS translations, database replication, MySQL Server, and implementing Reporting servers will be beneficial. Your responsibilities will also include maintaining database performance by identifying and resolving production and development issues, integrating new releases, and providing user support. Your expertise in implementing Change Data Capture (CDC) scenarios will be highly valued in this position. If you are seeking a challenging role that involves designing and optimizing database architectures to meet business needs, this opportunity is ideal for you. Join our team of database experts and contribute to the development of high-performance databases that drive organizational success. Salary: As per Industry norms Number of Positions: 5,

We are seeking an Inside Sales Executive / Senior Inside Sales Executive to join our team. As an Inside Sales Executive, you will be responsible for direct sales, conducting product demos both online and offline, and actively participating in marketing activities. The ideal candidate should have 3-5 years of experience in software product selling or a background in Hotel operations. Candidates with a Hospitality background and experience in selling technology are highly preferred. In addition, the candidate should possess strong computer skills, internet proficiency, marketing and selling skills, client servicing skills, effective presentation skills, excellent communication skills, and fluency in spoken English. This is a great opportunity for individuals with a proven track record in sales and a passion for technology and hospitality. If you are looking to advance your career in sales within a dynamic and innovative environment, we encourage you to apply. Salary for this position will be as per industry standards. We have multiple positions available for motivated and qualified candidates. Experience: 3-5 years,

As a Business Development Executive in our company, you will play a crucial role in identifying key markets and hotel products to drive revenue growth. Your primary responsibility will be to expand our business in a specific market/region by acquiring new clients within the Hotel and Travel industry. This will involve tasks such as preparing leads lists, cold calling prospects, and establishing strong relationships with suppliers in the industry. You will also be responsible for training partner hotels on our extranet and wholesale business, as well as reviewing monthly production reports and providing valuable feedback to top-producing hotels. Key Responsibilities: - Identify key markets and hotel products for revenue growth - Acquire new clients in the Hotel and Travel industry - Prepare leads lists and cold call prospects - Establish and maintain supplier relationships - Train partner hotels on the company's extranet and wholesale business - Review monthly production reports and provide feedback to top-producing hotels - Plan and execute market site visits as per Regional Management guidelines - Initiate contract agreements and credit arrangements with suppliers - Coordinate contracts between Market Management and suppliers - Collaborate with internal and external partners on lodging development initiatives - Communicate with the lodging team and establish relationships with local tourism agencies/organizations - Attend supplier-related events and presentations Qualifications Required: - 2-4 years of experience in Hotel/Travel/Hospitality/Front Desk domain - Excitement for new technology and a true passion for sales - Strong interpersonal, communication, statistical, and analytical skills - Proficiency in MS Office tools - Great phone presence and positive attitude - Time management skills and willingness to travel We are looking for a motivated individual who can work independently and has the drive to succeed in a competitive market. If you possess the required experience and skills, along with the enthusiasm for business development, we offer a competitive salary package in line with industry norms for this position. Join us and be a part of our dynamic team dedicated to driving growth and success in the Hotel and Travel industry.,