Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical roleyou must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skillsable to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-drivenyou take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical roleyou must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities What We're Looking For Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skillsable to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-drivenyou take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical roleyou must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities What We're Looking For Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skillsable to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-drivenyou take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skills—able to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-driven—you take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Job Title: Customer Service Representative Location: Chandigarh (On site preferred) Compensation: ₹55,000 to ₹65,000 per month Employment Type: Full time About The Role We are hiring a high-performing Customer Service Representative based in Chandigarh. This role is designed for individuals with exceptional communication and people skills who thrive in customer-facing environments. You will be responsible for managing customer interactions, follow ups, and coordination with internal teams using clearly defined processes and tools. This position is ideal for someone who takes ownership of their work, communicates with confidence and clarity, and wants to grow into more responsibility over time. Key Responsibilities Communicate with customers professionally via phone, email, and internal systems Handle customer questions, updates, and concerns with empathy and confidence Maintain accurate records of all customer interactions and follow ups Use calendars and task management tools to schedule and track customer touchpoints Follow defined workflows to ensure nothing falls through the cracks Coordinate internally to ensure customer requests are addressed on time Meet daily and weekly performance expectations related to responsiveness and follow through Requirements Exceptional spoken and written English with strong clarity and confidence Excellent soft skills including empathy, active listening, and problem solving Strong sense of responsibility and follow through Comfortable working with structured processes and accountability metrics Ability to manage multiple customer conversations without losing accuracy Tech comfortable and able to work with CRMs, calendars, and task tools Prior customer service, customer success, or coordination experience is preferred Benefits Clear processes that set you up for success Competitive compensation for top talent Long term growth opportunities for high performers Exposure to complex customer workflows and business operations A performance driven environment that rewards ownership and accountability

We are hiring a high-performing Customer Service Representative based in Chandigarh. This role is designed for individuals with exceptional communication and people skills who thrive in customer-facing environments. You will be responsible for managing customer interactions, follow ups, and coordination with internal teams using clearly defined processes and tools. This position is ideal for someone who takes ownership of their work, communicates with confidence and clarity, and wants to grow into more responsibility over time. Key Responsibilities Communicate with customers professionally via phone, email, and internal systems Handle customer questions, updates, and concerns with empathy and confidence Maintain accurate records of all customer interactions and follow ups Use calendars and task management tools to schedule and track customer touchpoints Follow defined workflows to ensure nothing falls through the cracks Coordinate internally to ensure customer requests are addressed on time Meet daily and weekly performance expectations related to responsiveness and follow through Requirements Exceptional spoken and written English with strong clarity and confidence Excellent soft skills including empathy, active listening, and problem solving Strong sense of responsibility and follow through Comfortable working with structured processes and accountability metrics Ability to manage multiple customer conversations without losing accuracy Tech comfortable and able to work with CRMs, calendars, and task tools Prior customer service, customer success, or coordination experience is preferred Benefits Clear processes that set you up for success Competitive compensation for top talent Long term growth opportunities for high performers Exposure to complex customer workflows and business operations A performance driven environment that rewards ownership and accountability

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skills—able to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-driven—you take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skills—able to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-driven—you take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Role Purpose : The Senior / Operations Manager is the single-point owner of P&L, performance, and governance for a US outbound sales process. The role integrates revenue delivery, customer experience, people effectiveness, and operational efficiency into one unified management framework. This position demands a data-led, commercially astute leader with deep expertise in international outbound call center operations, advanced KPI/OKR governance, and Balanced Scorecard-driven performance management. The incumbent will translate client objectives into scalable, repeatable execution while building a high-performance culture in a pure night-shift environment. Role Snapshot Position: Senior / Operations Manager - US Outbound Sales, Function: Outbound Voice - New Customer Acquisition, Cross-sell & Upsell (US Market) Reporting Line: Director - Call Center Operations Matrix Interface: US Client Stakeholders, WFM, MIS, HR, Training, Quality, Tech & Finance P&L Ownership, Governance & Performance Architecture Own the end-to-end P&L for the process, balancing revenue growth, margins, and cost-to-serve while maintaining delivery quality and compliance Design, implement, and govern a Balanced Scorecard across four lenses: Financial, Customer, Process, and People Translate client and organizational goals into annual and quarterly OKRs, cascading them into actionable KPIs for Team Leaders and agents Drive a rigorous performance cadence, daily huddles, WBRs, and MBRs/QBRs with structured root-cause analysis and corrective action tracking. Campaign Excellence, Dialer Strategy & WFM Lead end-to-end campaign management across list strategy, scripting, pilot design, ramp-up, and optimization Optimize dialer strategies (predictive) to maximize contactability and conversion within compliance thresholds Partner with Workforce Management to design staffing and shrinkage models that balance productivity with agent wellbeing Ensure accurate, insight-driven MIS and real-time dashboards for floor, leadership, and client visibility. Lead Funnel Ownership & Revenue Protection Own the entire lead lifecycle, ensuring zero leakage across sourcing, allocation, recycling, and final disposition Define and manage funnel metrics from lead to closure with clear accountability Drive churn reduction strategies across lead, customer, and revenue dimensions in collaboration with clients. People Leadership, Attrition Control & Culture Lead and inspire a large night-shift operation, building a culture of ownership and performance excellence Drive disciplined performance management through scorecards, coaching plans, and PIPs Own attrition, succession, and engagement strategies to build long-term bench strength Ensure fair, structured conflict resolution and reinforce compliance, ethics, and professionalism. Hiring, Training & International Best Practices Partner with TA on hiring strategy and selection aligned to US outbound sales needs Ensure robust onboarding and ongoing training covering product, compliance, US cultural nuances, and sales excellence Continuously calibrate scripts and training with Quality and Client feedback. Client & Cross-Functional Stakeholder Management Act as the primary client interface, leading governance calls and improvement initiatives Collaborate seamlessly with internal support functions to ensure delivery excellence Communicate with executive maturity using data-backed insights and recommendations Requirements Analytics, Reporting & Continuous Improvement Own dashboard design, integrity, and insight generation Lead continuous improvement initiatives to enhance conversion, efficiency, and experience Institutionalize best practices through SOPs and governance frameworks. Experience & Leadership Profile 8 -10+ years in international BPO operations with 5+ years leading US outbound /tele sales programs Proven P&L ownership, KPI/OKR transformation, and large-team leadership experience Strong client-facing and data-driven decision-making capability

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skills—able to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-driven—you take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skills—able to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-driven—you take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical roleyou must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skillsable to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-drivenyou take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

About The Role We are seeking a dynamic, hands-on, and results-driven Recruitment Manager to lead and scale our hiring operations across India. This is a high-impact role for someone who thrives in a fast-paced, high-volume, performance-driven environment. You will own end-to-end recruitment across Sales, Operations, Leadership, and niche/specialized roles , and help build a high-performing recruitment function capable of delivering speed, quality, and measurable business impact. This is a practical, execution-focused role you must have deep, hands-on experience managing full-cycle recruitment in India, building ATS workflows, defining KPIs, and consistently achieving ambitious hiring targets. Key Responsibilities What We're Looking For Sales & High-Volume Recruitment Lead full-cycle recruitment for India-based Sales teams, Operations, Leadership, and specialized roles Build and maintain high-volume, high-velocity pipelines for multiple roles simultaneously Ensure timely hiring while maintaining strong quality-of-hire standards Implement creative sourcing strategies to attract hard-to-find talent in competitive markets, especially for sales and revenue-generating roles Team Leadership & Performance Management Mentor and manage a small-to-medium recruitment team, ensuring execution excellence Set and track recruiter KPIs: submissions, interviews, offers, joins, and time-to-fill Monitor recruiter performance, provide coaching, and drive accountability Promote a culture of speed, ownership, and results within the recruitment team Process Optimization & ATS Management Support the design, implementation, and optimization of ATS workflows, dashboards, and recruitment reporting Identify process bottlenecks and recommend improvements to increase hiring efficiency Maintain structured interview scorecards, evaluation frameworks, and SLAs to ensure consistency and quality Leverage data and metrics to enhance decision-making and process efficiency Stakeholder Engagement Partner with India leadership, hiring managers, and functional heads to define role requirements, hiring timelines, and candidate profiles Provide data-driven updates on pipeline health, hiring progress, and challenges Act as a reliable point of contact for all recruitment activities in India 5+ years of experience in Indian recruitment, preferably in high-volume sales and leadership hiring Proven track record of managing recruitment teams in fast-paced environments Hands-on expertise in ATS setup, reporting, and recruitment analytics Strong understanding of the Indian talent market, sourcing channels, compensation trends, and candidate behavior Highly results-oriented, confident, and proactiveable to meet ambitious hiring goals Excellent communication, stakeholder management, and negotiation skills Comfortable working under pressure with tight deadlines Why Join Us Opportunity to own and scale India recruitment operations Hands-on role with direct impact on business growth Freedom to influence recruitment strategy, team culture, and process excellence Competitive compensation aligned with managerial-level expectations

Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical roleyou must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities What We're Looking For Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skillsable to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-drivenyou take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM - 6:30 AM IST About The Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical roleyou must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics Implement innovative sourcing strategies for hard-to-fill, competitive sales positions Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines Communicate proactively on pipeline health, challenges, and risks Serve as the single point of accountability for all US recruitment outcomes What We're Looking For Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions Proven team-building and leadership skillsable to manage large teams, mentor recruiters, and instill performance culture Strong experience with ATS systems setup, reporting, and automation Exceptional communication and negotiation skills with US stakeholders Highly aggressive, confident, and results-drivenyou take ownership and push the team to achieve ambitious targets Comfortable working in a fast-paced, high-pressure environment with tight deadlines Why Join Us Lead a strategic US recruitment function from the ground up High visibility role with direct influence on organizational growth Opportunity to shape the recruitment strategy, team culture, and process excellence Competitive compensation aligned with senior leadership expectations

About the Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities 1. Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles. Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed. Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics . Implement innovative sourcing strategies for hard-to-fill, competitive sales positions . 2. Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision. Set daily, weekly, and monthly KPIs , track recruiter performance, and enforce accountability. Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence. 3. Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics. Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality . Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes. 4. Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines . Communicate proactively on pipeline health, challenges, and risks. Serve as the single point of accountability for all US recruitment outcomes. What We re Looking For Minimum 8+ years in US recruitment , with experience in high-volume, fast-paced sales hiring and leadership positions. Proven team-building and leadership skills able to manage large teams, mentor recruiters, and instill performance culture. Strong experience with ATS systems setup, reporting, and automation . Exceptional communication and negotiation skills with US stakeholders. Highly aggressive, confident, and results-driven you take ownership and push the team to achieve ambitious targets. Comfortable working in a fast-paced, high-pressure environment with tight deadlines.

Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM – 6:30 AM IST About the Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities 1. Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles. Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed. Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics . Implement innovative sourcing strategies for hard-to-fill, competitive sales positions . 2. Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision. Set daily, weekly, and monthly KPIs , track recruiter performance, and enforce accountability. Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence. 3. Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics. Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality . Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes. 4. Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines . Communicate proactively on pipeline health, challenges, and risks. Serve as the single point of accountability for all US recruitment outcomes. What We’re Looking For Minimum 8+ years in US recruitment , with experience in high-volume, fast-paced sales hiring and leadership positions. Proven team-building and leadership skills —able to manage large teams, mentor recruiters, and instill performance culture. Strong experience with ATS systems setup, reporting, and automation . Exceptional communication and negotiation skills with US stakeholders. Highly aggressive, confident, and results-driven —you take ownership and push the team to achieve ambitious targets. Comfortable working in a fast-paced, high-pressure environment with tight deadlines. Why Join Us Lead a strategic US recruitment function from the ground up. High visibility role with direct influence on organizational growth. Opportunity to shape the recruitment strategy, team culture, and process excellence . Competitive compensation aligned with senior leadership expectations.

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM – 6:30 AM IST About the Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities 1. Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed. Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics . Implement innovative sourcing strategies for hard-to-fill, competitive sales positions . 2. Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision. Set daily, weekly, and monthly KPIs , track recruiter performance, and enforce accountability. Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence. 3. Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics. Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality . Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes. 4. Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines . Communicate proactively on pipeline health, challenges, and risks. Serve as the single point of accountability for all US recruitment outcomes. What We’re Looking For Minimum 4 + years in US recruitment , with experience in high-volume, fast-paced sales hiring and leadership positions. Proven team-building and leadership skills —able to manage large teams, mentor recruiters, and instill performance culture. Strong experience with ATS systems setup, reporting, and automation . Exceptional communication and negotiation skills with US stakeholders. Highly aggressive, confident, and results-driven —you take ownership and push the team to achieve ambitious targets. Comfortable working in a fast-paced, high-pressure environment with tight deadlines. Why Join Us Lead a strategic US recruitment function from the ground up. High visibility role with direct influence on organizational growth. Opportunity to shape the recruitment strategy, team culture, and process excellence . Competitive compensation aligned with senior leadership expectations.

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM – 6:30 AM IST About the Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities 1. Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed. Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics . Implement innovative sourcing strategies for hard-to-fill, competitive sales positions . 2. Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision. Set daily, weekly, and monthly KPIs , track recruiter performance, and enforce accountability. Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence. 3. Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics. Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality . Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes. 4. Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines . Communicate proactively on pipeline health, challenges, and risks. Serve as the single point of accountability for all US recruitment outcomes. What We’re Looking For Minimum 4 + years in US recruitment , with experience in high-volume, fast-paced sales hiring and leadership positions. Proven team-building and leadership skills —able to manage large teams, mentor recruiters, and instill performance culture. Strong experience with ATS systems setup, reporting, and automation . Exceptional communication and negotiation skills with US stakeholders. Highly aggressive, confident, and results-driven —you take ownership and push the team to achieve ambitious targets. Comfortable working in a fast-paced, high-pressure environment with tight deadlines. Why Join Us Lead a strategic US recruitment function from the ground up. High visibility role with direct influence on organizational growth. Opportunity to shape the recruitment strategy, team culture, and process excellence . Competitive compensation aligned with senior leadership expectations.

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM – 6:30 AM IST About the Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment . You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact . This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment , designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities 1. Sales & High-Volume Recruitment Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed. Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics . Implement innovative sourcing strategies for hard-to-fill, competitive sales positions . 2. Team Leadership & Performance Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision. Set daily, weekly, and monthly KPIs , track recruiter performance, and enforce accountability. Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence. 3. Process Optimization & ATS Setup Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics. Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality . Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes. 4. Stakeholder Management Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines . Communicate proactively on pipeline health, challenges, and risks. Serve as the single point of accountability for all US recruitment outcomes. What We’re Looking For Minimum 4 + years in US recruitment , with experience in high-volume, fast-paced sales hiring and leadership positions. Proven team-building and leadership skills —able to manage large teams, mentor recruiters, and instill performance culture. Strong experience with ATS systems setup, reporting, and automation . Exceptional communication and negotiation skills with US stakeholders. Highly aggressive, confident, and results-driven —you take ownership and push the team to achieve ambitious targets. Comfortable working in a fast-paced, high-pressure environment with tight deadlines. Why Join Us Lead a strategic US recruitment function from the ground up. High visibility role with direct influence on organizational growth. Opportunity to shape the recruitment strategy, team culture, and process excellence . Competitive compensation aligned with senior leadership expectations.