830 Customer Success Jobs - Page 5

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

Company Overview: DoSelect, a Skill Intelligent platform acquired by Naukri.com/Infoedge, is a leader in assessments, interviews, and contests. We empower organizations to evaluate and engage top talent. About the Role We are looking for a Customer Success Manager (CSM) to own and grow relationships with customers using our cutting-edge assessment platform . As the key post-sales point of contact, you will ensure a seamless onboarding experience, drive platform adoption, deliver measurable value, and act as a trusted advisor to customers. You will also partner closely with Sales, Product, and other teams to advocate for customer needs, identify upsell opportunities, and help shape the future...

The Business Operations Manager will lead and optimize operations within the ADAS aftermarket division, focusing on fleet operations, product delivery, installation, aftermarket sales support, and customer success. Your role is crucial in ensuring the efficient deployment and ongoing performance of ADAS products across commercial fleets, enhancing post-sale customer experience, and driving operational excellence. You will oversee the end-to-end delivery process for ADAS aftermarket installations across fleet clients, coordinating with logistics, installation, and internal teams to ensure timely and efficient deployments. Monitoring and optimizing delivery timelines, costs, and quality metric...

As a Senior Technical Enablement Consultant, you will collaborate directly with customers to expedite their adoption of Quickbase, enabling them to address business challenges efficiently. You will take charge of the technical and functional implementation of Quickbase for both new and existing customers, in partnership with our Sales and Customer Success teams. Your role involves showcasing industry insights and technical proficiency to showcase the platform's capabilities by collaborating with customers and empowering them to develop on their own. Additionally, you will impart Quickbase best practices, suggest application designs, and deploy workflow automation to meet customers" functiona...

As a Customer Success Specialist at our company, your primary responsibility will be to ensure customer satisfaction, retention, and success. You will play a crucial role in guiding clients through the onboarding process, addressing their concerns, and helping them maximize the value they derive from Kitaabh, our cloud-based accounting and inventory software. You will be expected to build and maintain strong relationships with customers, acting as the primary point of contact for their queries, concerns, and support requests. Understanding their needs and providing proactive solutions to enhance their experience will be key to your success in this role. Additionally, you will conduct product...

As a Sales Engineer at Trend Micro, you will be joining a high-performance team that focuses on cutting-edge technology solutions related to cybersecurity. Trend Micro is a global leader in unified endpoint security, network security, email security, and XDR offerings. You will have ample opportunities to work with technologies like cloud native application security, Devsecops, and other emerging areas of cloud security. Your role as a Sales Engineer at Trend Micro goes beyond being an evangelist; you will also act as a cybersecurity consultant, helping enterprises navigate cloud technologies and AI-driven security solutions. You will work closely with customers as a reliable advisor and tec...

Hiring for leading MNC client Position: Customer success & Retention Partner Location: Bangalore - Palace road 5 days working Work from office Candidate must know Kanada to speak fluently. Excellent verbal and written communication skills. Interested candidates can share updated resume to Yogeswarsugumar@bdo.in along with below details. Total yrs of Experience: Current CTC: Expected CTC: Notice period: Job Description: Key Responsibilities Renewal Management & Tracking Maintain a comprehensive system to monitor upcoming renewals. Plan and prioritize outreach based on renewal cycles and account value. Customer Communication & Engagement Reach out to clients nearing renewal to discuss their ev...

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction. Client Services Manager responsibilities - Provide regular updates to clients on the progress of customer service projects and campaigns that directly...

As a Sales professional at Salesforce, you will have the opportunity to drive strategic, enterprise-wide sales initiatives in India, targeting the largest companies in the region. Your role will involve engaging with a mix of existing clients and potential prospects, focusing on exceeding monthly/quarterly sales targets by selling Salesforce solutions. You will be responsible for the entire sales process, from territory identification and research to pipeline development through various channels such as cold calling, email campaigns, and leveraging market sector knowledge. Your key responsibilities will include creating a go-to-market territory strategy, maintaining a qualified target accoun...

As a Functional Consultant- Customer Success & Operations at Zycus, you will be an integral part of our Customer Success team, dedicated to driving customer adoption, satisfaction, support, and retention. Your expertise in procurement software solutions will be invaluable as you collaborate with customers to understand their unique business needs, provide product demonstrations, offer best practice recommendations, and ensure successful implementation and utilization of our platform. Your responsibilities will include being the primary point of contact for customers, offering personalized support and guidance throughout their journey with Zycus products. You will work on various aspects of m...

We are seeking a seasoned professional with extensive experience in the marketing measurement industry to join and lead our marketing science team at Lifesight. Situated at the confluence of customer success, sales, and marketing, the marketing science team plays a pivotal role in our organization. As the leader of this team, you will spearhead various initiatives and be instrumental in driving revenue through deal closures and ensuring customer satisfaction. Your primary responsibilities will include managing a team of marketing scientists who leverage Marketing Mix Modeling, universal attribution, incrementality testing, and causal inference to address our customers" measurement needs effe...

As a Sales Leader at Loop, you will play a crucial role in driving the growth of our commercial insurance vertical. Your primary responsibility will be to lead the charge in achieving the P&L goals for commercial insurance across Mumbai, Pune, and Bangalore. You will be tasked with building and coaching a high-performing team to serve as top-notch risk advisors in the industry. Your role will involve identifying and capitalizing on cross-sell opportunities within our existing accounts, as well as cultivating new market opportunities. Developing and nurturing long-term relationships with key client decision-makers will be essential in this role. Collaboration with Sales & Customer Success Man...

We seek a skilled Technical/Content Writer with strong experience in product communication, documentation, and stakeholder engagement, to simplify complex concepts into clear, engaging content, ensuring consistency in communication and documentation.

Own and evolve the product roadmap for reporting, analytics, dashboards, and KPI frameworks. Drive product execution for self-service analytics and API-driven reporting capabilities. Translate customer and business needs into user stories and requirements that focus on operational insight and usability. Work with engineering and data teams to design, validate, and scale underlying data models and pipelines. Build intuitive, flexible dashboards and visualization experiences for both business users and admins. Define and track success metrics (adoption, usability, performance) for all reporting features. Engage with internal stakeholders (Sales, Marketing, Customer Success) and customers to re...

Job Title : Manager - Customer Success Location: Salt Lake, Sector 5, Kolkata Shift Timings: 1:15pm to 10:30pm | Alt Saturdays till 6:30pm Employment Type: Full Time On-Site Industry: Telecommunications, Security and Managed IT Salary: Upto 12 LPA Who are we: Salescom Services, a subsidiary of ABI Business Services, owns & operates 2x separate Businesses with annual turnover past 5M current financial year & has been operating for over a decade. ABI, being the parent Company, does trading as V4One ( https://v4one.co.uk ) & also as V4 Consumer ( https://v4consumer.co.uk ) & both have been trading over a decade led by multi-functional teams & leadership. V4One is a full-service B2B technology p...

Role Overview We are seeking a dynamic and client-focused Customer Success Manager to be the primary point of contact for our clients post-sale. This role is responsible for ensuring seamless campaign execution, building strong client relationships, driving retention, and identifying growth opportunities through cross-selling and upselling. Acting as a strategic partner, you will align client objectives with our services to maximize value, ROI, and customer satisfaction. Key Responsibilities Client Onboarding: Lead the smooth onboarding of new clients, set clear expectations, and define campaign timelines. Campaign Management: Collaborate with internal teams (delivery, operations, and data) ...

Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated ...

You will be part of the Customer Delivery Engagement (CDE) organization within SAP Enterprise Cloud Services, responsible for overseeing all aspects of Customer Engagement from the point of sale throughout the entire lifecycle. Your role as a Technical Service Manager (TSM) is crucial in delivering high-quality results consistently and contributing to SAP's global strategy of helping customers with the adoption of SAP S/4HANA on their path to the Intelligent Enterprise. As a TSM, you will act as a trusted technical advisor, owning the customer landscape and advising on critical and complex landscape changes during lifecycle management. Working closely with Customer Delivery Managers (CDMs) a...

The ideal candidate for this position will be responsible for maintaining a strong presence in the professional and business communities. You should possess skills in cold calling, consultative selling, and establishing partnerships with others. Your primary tasks will include preparing analysis reports for clients, conducting email campaigns, and coordinating efforts to enhance the customer experience at the point of sale. Additionally, you will be required to manage product sales growth, assess individual sales effectiveness, and cultivate relationships with existing clients while also expanding the clientele base. You will act as a liaison between the technical team, clients, senior manag...

As an Area Manager at TatvaCare patients platform, you will play a vital role in the business growth by driving product adoption among patients. You will act as the face of the TavaCare platform in your region and lead a dynamic Sales Team. Your primary focus will be on achieving targets and fostering a culture of growth, with a specific emphasis on increasing Daily Active Users (DAU) and Monthly Active Users (MAU). Your responsibilities will include managing the complete Doctor Acquisition process in your assigned region, from lead management to onboarding and customer success. You will analyze market requirements and collaborate with cross-functional teams to enhance the product quality. A...

As a Service Delivery Project Manager at EC-Council, you will be responsible for leading strategic projects, driving customer success, and ensuring superior customer experiences. With your 10-12 years of experience in managing high-impact global initiatives, you will play a critical role in the end-to-end execution of global product launches, marketing campaigns, and post-sale projects. Your expertise in project management, business analytics, and global stakeholder engagement will be key in delivering successful outcomes. Your key responsibilities will include leading projects across the customer lifecycle, driving excellence in customer success and customer experience through data-informed...

The Metals & Minerals Advisory practice at Frost & Sullivan partners with companies in the industry to ideate, evaluate, and enable decision-making processes that shape the future portfolio of businesses. As a Consulting professional within this practice, you will lead client projects by structuring and coordinating activities with a team of consultants and/or associates to develop coherent strategies alongside clients. This role is instrumental in maintaining and strengthening client relationships, positioning you as a trusted business advisor at mid-management levels. Your responsibilities will include delivering business consulting and advisory services, as well as issue-based strategic c...

The company is seeking a Sales Account Executive to join their team in Pune, India. With a minimum of 6 months of internship/full-time experience in B2B sales/account management, you will be responsible for managing and expanding the client portfolio. Your primary focus will be on cultivating client relationships, driving retention, and identifying opportunities for upselling and cross-selling. Strong communication skills and organizational abilities are essential for success in this role. In this position, you will play a key role in driving customer success, managing key accounts, and nurturing relationships within the B2B customer base, spanning various sectors such as SaaS, finance, tech...

You should have 12-20 years of industry experience in the industrial domain, particularly in industrial automation, industrial IoT (IIoT), and predictive maintenance. Your role will range from Project Manager to Associate Director based on your experience and expertise. It is essential to have a background in the industrial domain and services industry, with a focus on working with European and American customers. Your experience should include Customer Account Management & Growth, account mining techniques, customer success responsibility, technical delivery accountability, presales and solutioning, architecting overall solutions, and team building to meet customer requirements. You must cu...