Client Account Manager

We're looking for an experienced and motivated Client Account Manager to join our dynamic team. As a Client Account Manager, you'll play a crucial role in fostering enduring client relationships while meticulously managing diverse projects, ensuring seamless delivery that aligns with client needs, deadlines, and technical requirements.
Working Hours: 6:00 PM IST to 3:00 AM ISTResponsibilities: Build and nurture strong, lasting relationships with agency partners, acting as their primary strategic partner in digital marketingUnderstand agency needs and requirements through active listening and strategic questioningProvide customized pricing quotes and manage projects from start to finish, ensuring timely delivery within budget and quality standardsServe as the main point of contact for agency partners, managing expectations, and ensuring clear, effective communication throughout project lifecyclesIdentify new opportunities within existing accounts and present valuable services to drive agency growthWork closely with creative and development teams to ensure agency needs are resolved promptly and accuratelyDefine project scope, provide technical and functional direction, and monitor project progress to ensure objectives are metConduct weekly status meetings with clients, proactively identifying issues and coordinating resources to find effective solutionsPrepare and present project proposals, cost estimates, and schedules to management and clients

Desired Skills:
Minimum of 3 years of experience as an Account Manager, Delivery Manager, or Project Manager, preferably within a digital marketing, creative, or web development agencyExceptional relationship-building skills, with a track record of developing strong client partnershipsStrong understanding of digital marketing strategies and principlesExcellent communication, negotiation, and presentation skillsAbility to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectivesProficiency in project management tools and software

Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote