Client Account Manager

Client Account Manager

Key Responsibilities

• Build and manage long-term relationships with international clients (US/UK/Europe/APAC).
• Act as the primary client contact for communication, requirement gathering, and escalations.
• Drive outbound prospecting, cold calling, and lead generation.
• Nurture leads through follow-ups and value-based communication.
• Understand client needs and propose relevant staffing/service solutions.
• Handle the full sales cycle: pitching, negotiations, contract closure, and onboarding.
• Collaborate with internal teams to prepare proposals and ensure smooth delivery.
• Conduct client meetings and presentations via calls/video.
• Identify new business opportunities and contribute to account growth.
• Maintain accurate sales reports, forecasts, and performance metrics.

Requirements

• 4–5 years of experience in account management within remote staffing or IT/software development.
• Experience working with international clients (US/UK/Europe preferred).
• Strong in cold calling, outbound sales, lead nurturing, and B2B processes.
• Proven success managing full sales cycles and closing deals.
• Excellent communication, negotiation, and client relationship skills.
• CRM experience (HubSpot/Zoho/Salesforce) is a plus.