Junior Sales Representative

As a Junior SaaS Sales Representative at SurveyHeart, you will play a crucial role in engaging with potential customers, understanding their needs, and demonstrating how our solutions can benefit their operations. **Key Responsibilities:** - **Market Outreach:** - Identify and research potential clients through various channels such as online research, social media, and industry events. - Reach out to prospects via phone calls, emails, and meetings to introduce our SaaS solutions. - Participate in relevant events to generate leads and convert them into clients. - **Customer Engagement:** - Connect with existing users to understand their needs, requirements, and pain points. - Conduct product demos to showcase features and benefits to potential clients. - Develop and maintain strong relationships with prospects to provide tailored solutions. - Collaborate with the sales manager to develop proposals and presentations for clients. - **Customer Success:** - Actively engage with customers to understand their business goals and help them achieve desired outcomes using SurveyHeart products. - Assist customers in maximizing the utilization of SurveyHeart products. - **Happy Customers:** - Maintain regular communication with clients to monitor satisfaction, address concerns, and identify upselling or cross-selling opportunities. - Gather client feedback and collaborate with internal teams to drive continuous improvement of products and services. - Strive to achieve sustained and higher Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores. **Qualifications:** - Master's degree in Business, Sales, Marketing, or a related field. - Excellent verbal and written communication skills. - Basic understanding of software applications with the ability to learn new technologies quickly. - Strong ability to build relationships and engage with clients effectively. - Self-driven with a proactive approach to achieving individual and team goals. - Prior experience or internships in SaaS sales is a plus but not mandatory. In addition to the above responsibilities and qualifications, you will be required to stay updated on industry trends, maintain accurate records of sales activities, and engage in tasks that improve customer satisfaction and revenue. Please note that this is a full-time position with a day shift schedule and requires in-person work at the specified location.,