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2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
Join Barclays as an Analyst in the Strategic Transactions Group, where you will be responsible for ensuring the accuracy and reporting of balance sheet and P&L for relevant entities. Your key responsibilities will include month-end ledger activities, analyzing balance sheet and P&L accounts, and providing relevant inputs for reporting. At Barclays, we are not just anticipating the future - we are creating it. To excel in this role, you should possess the following skills: - Finance/Accounting qualification/degree, CA preferable but not compulsory. - Strong financial acumen, accounting, and reporting skills. - Ability to understand and analyze financial information, including balance sheet and P&L. Basic knowledge of IFRS9 and Financial instruments is a plus. In addition to the above, highly valued skills may include: - Good communication skills, positive attitude, and eagerness to learn. - Proficiency in Excel and handling large sets of data, with the ability to quickly learn financial systems such as SAP, Hyperion, Alteryx, etc. You may undergo assessment based on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. **Purpose of the role:** To manage the financial operations of the organization, ensuring accuracy, integrity, and reliability of financial reporting. **Accountabilities:** - Manage the preparation and presentation of accurate and timely financial statements in accordance with relevant accounting standards. - Support in identifying, assessing, and mitigating financial risks, reporting them to senior colleagues. - Develop and maintain a robust system of internal controls to safeguard assets and ensure accuracy of financial data. - Implement financial policies and procedures for consistent and effective financial practices. - Select, implement, and maintain financial systems and software applications in collaboration with IT colleagues. - Prepare and submit statutory and regulatory reports to authorities, and provide support to other departments in regulatory report preparation. - Coordinate with external auditors and regulatory authorities for audits and examinations. **Analyst Expectations:** - Impact the work of related teams within the area. - Partner with other functions and business areas. - Take responsibility for end results of a team's operational processing and activities. - Escalate breaches of policies/procedures appropriately. - Embed new policies/procedures due to risk mitigation. - Advise and influence decision making within own area of expertise. - Manage risk and strengthen controls in relation to your work. - Demonstrate understanding of how own sub-function integrates with the organization. - Resolve problems by applying acquired technical experience. - Guide and persuade team members, communicate complex/sensitive information. - Act as a contact point for stakeholders outside the immediate function. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,
Posted 18 hours ago
8.0 - 13.0 years
0 Lacs
pune, maharashtra
On-site
The Applications Development Senior Programmer Analyst position is an intermediate level role that involves participating in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective will be to contribute to applications systems analysis and programming activities. Responsibilities: - Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas. - Monitor and control all phases of the development process including analysis, design, construction, testing, and implementation. Provide user and operational support on applications to business users. - Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, evaluate business processes, system processes, and industry standards, and make evaluative judgments. - Recommend and develop security measures in post-implementation analysis of business usage to ensure successful system design and functionality. - Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems. - Ensure essential procedures are followed, help define operating standards and processes, and serve as an advisor or coach to new or lower-level analysts. - Operate with a limited level of direct supervision, exercise independence of judgment and autonomy, and act as a Subject Matter Expert to senior stakeholders and/or other team members. - Assess risk appropriately when making business decisions, demonstrate consideration for the firm's reputation, and safeguard Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations. Qualifications: - 8-13 years of relevant experience - Experience in systems analysis and programming of software applications - Experience in managing and implementing successful projects - Working knowledge of consulting/project management techniques/methods - Ability to work under pressure, manage deadlines, or unexpected changes in expectations or requirements Education: - Bachelor's degree/University degree or equivalent experience This job description offers a high-level overview of the work performed in the Applications Development Senior Programmer Analyst role. Other job-related duties may be assigned as required.,
Posted 19 hours ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Business Systems Operations Analyst at our organization, you will collaborate with stakeholders, including internal clients, operations, and IT teams, to understand and document business requirements for transaction processing systems. You will play a crucial role in analyzing current systems and processes to identify areas for improvement and proposing solutions to enhance efficiency, accuracy, and compliance in transaction processing. Your responsibilities will also include ensuring the integrity and accuracy of transaction data, implementing process improvements, and participating in the implementation of new systems or system upgrades. You will provide IT help desk level support to end-users, address system-related issues and queries, and ensure that transaction processing systems and practices comply with regulatory requirements and internal policies. Additionally, you will prepare detailed documentation, generate reports and analytics, and provide after-hours and weekend support for testing and disaster recovery exercises. In this role, you will support system maintenance, enhancements research and implementation, fund and ID administration, data analysis and mining, product support, and issue research. You will act as a system administrator for vendor and ABIS applications, design and implement new process workflows, and collaborate with internal development teams to create, test, and implement system enhancements. What makes this role unique is the variety of systems, reports, and projects you will be involved with, offering unique learning opportunities each day. You will have the chance to develop and maintain strong relationships with internal business departments, external partners/vendors, and learn core system files to be an asset within any group within the transfer agency. The ideal candidate should have a Bachelor's Degree in a business-related or information technology discipline or equivalent work-related experience. You should have working knowledge of Microsoft Outlook, Word, Excel, and Access, as well as strong problem-solving, analytical, verbal, and written communication skills. Additionally, you should be organized, detail-oriented, and able to work independently and cooperatively in a team setting. This position is located in Pune, India, offering professional development opportunities and a chance to work on diverse projects in a dynamic environment.,
Posted 1 day ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
As a Trainee Field Service Engineer in the Desktop Support team, you will play a crucial role in providing on-site technical assistance and ensuring seamless IT operations for our clients. This entry-level position is perfect for individuals who have a keen interest in IT and aspire to establish a rewarding career in field service and technical support. Your responsibilities will primarily involve visiting client sites, addressing desktop and laptop issues, installing and troubleshooting operating systems and software applications, as well as offering basic network support. You will be required to replace or repair hardware components, assist with OS upgrades and antivirus updates, and diligently maintain records of service calls and resolutions. Collaboration with the central IT support team for issue escalations, adherence to ITIL or company-specific service processes, and ensuring prompt resolution of technical problems will be key aspects of your role. Your commitment to providing exceptional customer service, along with your problem-solving skills and effective communication, will be essential in delivering high-quality support to our clients. To excel in this position, you should hold a Diploma or Bachelor's degree in Computer Science, IT, Electronics, or a related field. A foundational understanding of computer hardware, operating systems, and networking concepts is necessary. Your willingness to travel to various client locations, work both independently and as part of a team, and your eagerness to learn and develop in the realm of IT support will be highly valued. Preferred qualifications include basic certifications such as CompTIA A+, Microsoft MTA, or equivalent, familiarity with remote desktop tools and ticketing systems, and relevant internships or academic projects related to desktop support or hardware troubleshooting. You can look forward to receiving hands-on training and mentorship from seasoned engineers, exposure to diverse client environments, opportunities for career advancement within the organization, a competitive stipend/salary, and travel allowances. Join us and embark on a fulfilling journey where you can enhance your technical skills, contribute to the success of our clients, and grow professionally in the dynamic field of IT support.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Cybersecurity & Tech Controls team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications. Resolves most nuances and determines appropriate escalation path. Executes conventional approaches to build or break down technical problems. Drives the daily activities supporting the standard capacity process applications. Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses. Considers upstream/downstream data and systems or technical implications. Be accountable for making significant decisions for a project consisting of multiple technologies and applications. Adds to team culture of diversity, equity, inclusion, and respect. Required qualifications, capabilities, and skills: - Formal training or certification on Infrastructure engineering concepts and 3+ years applied experience - Strong knowledge of one or more infrastructure disciplines such as hardware, operation systems, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments - Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.) - Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams - Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds - Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge - Knowledge and hands-on experience with tools like Jira, Confluence, ServiceNow, Netcool Preferred qualifications, capabilities, and skills: - Familiar with AWS / Azure / GCP or other cloud environments - Familiar with Terraform or other infrastructure as code technologies - Familiar with CI/CD pipelines - Familiar with experience with GitHub and code reviews - Familiar with DevOps using Python, scripting for automation.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As a Call Agent at Words Lead Private Limited, you will be responsible for handling inbound and outbound calls with professionalism and efficiency. You will provide accurate information about our products and services to customers, resolving their inquiries and complaints in a timely manner. Maintaining detailed records of customer interactions and following up when necessary will be crucial to your success in this role. Meeting or exceeding performance targets, collaborating with team members to enhance customer service processes, and working towards continuous improvement are key components of this position. To excel in this position, you should possess a high school diploma or equivalent, with additional qualifications being a plus. Previous experience as a call center agent or in a similar customer service role is essential. Excellent communication and interpersonal skills, the ability to handle stressful situations with composure, and proficiency in using computer systems and software applications are also required. Strong problem-solving abilities, attention to detail, and the capacity to thrive in a fast-paced environment will be beneficial. In return for your dedication and hard work, we offer a competitive salary ranging from 12k to 15k, along with opportunities for career progression. You will have access to comprehensive training and development programs in a friendly and supportive work environment. This is a full-time, permanent position suitable for fresher candidates, with a day shift schedule and work location on-site. If you are interested in joining our team as a Call Agent, please speak with the employer at +91 8505887386 to discuss this exciting opportunity further.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Tour Consultant at Sabkiyatra.com, a leading travel company in Bhopal, your primary responsibility will be to organize guided tours and provide exceptional customer service to our clients. You will be based on-site in Bhopal and will play a key role in promoting our travel and tourism services. Your duties will include effective communication with customers, offering travel consulting services, and ensuring that our clients have memorable travel experiences. Your expertise in guided tours and travel consulting will be essential in creating tailor-made tour packages and assisting customers in choosing the most suitable travel products. To excel in this role, you must possess strong communication and customer service skills. Previous experience in the travel and tourism industry, along with knowledge of destination management and itinerary planning, will be highly beneficial. The ability to work well under pressure, meet deadlines, and solve problems efficiently is crucial. A Bachelor's degree in Travel & Tourism or a related field is preferred for this position. Proficiency in relevant software applications will also be an advantage as you navigate through organizing tours and managing bookings. Join us at Sabkiyatra.com and be a part of a dynamic team that empowers customers to explore India with confidence and convenience.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
As a Desktop Support Engineer at ComUnus, you will be responsible for installing, configuring, and maintaining desktop operating systems, software applications, and peripheral devices. Your role will involve managing email backup systems to ensure users" emails are regularly backed up and accessible for recovery when needed. Troubleshooting and resolving issues related to hardware, software, networking, and user accounts will be part of your daily tasks. You will be expected to respond to service desk tickets, phone calls, and emails in a professional and efficient manner. Collaboration with IT teams is essential to ensure seamless system upgrades, patches, and deployments. Additionally, you will assist in setting up and configuring new desktop systems for employees, including imaging and software installation. Providing training and support to end-users on various software applications, hardware, and best practices will be crucial in this role. Regular hardware maintenance, including diagnostics and repairs on desktops and laptops, will also be part of your responsibilities. You will be required to maintain accurate records of issues, resolutions, and system configurations within the IT ticketing system. Ensuring compliance with company security policies by managing user access, permissions, and security settings is a key aspect of the role. You will assist in troubleshooting network connectivity issues, including VPN and Wi-Fi problems. Participation in the creation and maintenance of IT documentation and knowledge base articles is also expected of you. The ideal candidate for this position should have 3-4 years of experience in desktop support. The work location is Pimpri Chinchwad, and candidates from Mumbai are preferred. Immediate joiners are preferred for this role. If you are looking to join a dynamic team and have a passion for providing technical support to end-users, then this position is perfect for you. Apply now and be part of our growing organization at ComUnus.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for designing and developing software applications, which includes creating back-end databases and responsive user interfaces. Additionally, you will be involved in testing programs, identifying bugs, documenting their locations, and proposing fixes. Collaboration with clients to define project parameters and working with other engineers to identify application requirements will also be a part of your role. Magneq Software is a prominent software training institute that offers corporate training, staffing solutions, and development programs.,
Posted 3 days ago
0.0 - 4.0 years
0 Lacs
tiruppur, tamil nadu
On-site
As an Accounting intern at John Anthony & Co, you will have the opportunity to apply your academic knowledge in a real-world setting. Join our dynamic team and gain hands-on experience in financial reporting, analysis, and budgeting. Your role will involve supporting the accounting department in various tasks and projects to ensure accurate record-keeping and compliance with regulations. You will assist with month-end financial reports, reconcile bank statements and accounts, prepare and process journal entries, assist in auditing and tax preparation, perform data entry, and maintain financial records. Additionally, you will collaborate with team members on special projects and stay up-to-date on accounting principles and software applications. This is a fantastic opportunity to jumpstart your career in accounting and gain valuable skills in a supportive and collaborative environment. Apply now and take the first step towards a successful future with John Anthony & Co! About Company: John Anthony & Co was established to make audit, assurance, accounting, and financial consulting services more accessible and simplified for businesses, particularly MSMEs and startups. Recognizing that many MSMEs and startups struggle during their initial stages, we aim to be a trusted partner, providing not only traditional services like audit and assurance but also comprehensive business consulting. Our mission is to empower businesses with the expertise and guidance they need to grow sustainably and thrive in a competitive landscape.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The Applications Development Senior Programmer Analyst position is an intermediate level role where you will be responsible for participating in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective in this role will be to contribute to applications systems analysis and programming activities. Your responsibilities will include conducting tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establishing and implementing new or revised applications systems and programs to meet specific business needs or user areas. You will also be responsible for monitoring and controlling all phases of the development process and analysis, design, construction, testing, and implementation, as well as providing user and operational support on applications to business users. Utilizing your in-depth specialty knowledge of applications development, you will analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgments. You will also recommend and develop security measures in post-implementation analysis of business usage to ensure successful system design and functionality. In this role, you will consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems. It will be essential to ensure that procedures are followed and help define operating standards and processes. You may also serve as an advisor or coach to new or lower-level analysts, operate with a limited level of direct supervision, and exercise independence of judgment and autonomy. Additionally, you will act as a subject matter expert to senior stakeholders and/or other team members. When making business decisions, you will appropriately assess risk, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency. The qualifications for this position include 5-8 years of relevant experience, experience in systems analysis and programming of software applications, experience in managing and implementing successful projects, working knowledge of consulting/project management techniques/methods, and the ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. A Bachelor's degree/University degree or equivalent experience is required for this role. This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
nashik, maharashtra
On-site
As a Customer Success Engineer at BEACON India, you will be instrumental in ensuring the success of our clients in utilizing our products and services. Your main focus will be to offer technical assistance and guidance to customers, aiding them in reaching their business objectives and optimizing their investment in our solutions. Acting as a liaison between customers and our technical teams, you will effectively communicate customer feedback and requirements. This role demands a combination of technical expertise, customer service acumen, and problem-solving capabilities. You will be responsible for: - Providing post-sales technical support to customers, promptly addressing inquiries and resolving issues. - Guiding new customers through the onboarding process and ensuring smooth integration of our solutions. - Conducting training sessions and webinars to educate customers on product features and best practices. - Gathering customer feedback to drive product enhancements and new features. - Collaborating with various teams such as product management, development, and sales to represent customer needs. - Proactively identifying opportunities for upselling or cross-selling additional products and services based on customer usage patterns. - Building and maintaining strong customer relationships to enhance loyalty and satisfaction. The ideal candidate should possess: - A strong grasp of software applications and troubleshooting methods. - Exceptional communication skills and the ability to explain technical concepts to non-technical stakeholders. - Prior experience in customer support, technical support, or similar roles in the software industry. - Familiarity with CRM tools and support ticketing systems. - Ability to work effectively in a team setting and manage multiple customer accounts. - Problem-solving abilities and a customer-centric approach to issue resolution. - Technical proficiency in relevant programming languages or technologies associated with BEACON's products. - A willingness to learn and adapt to new technologies and tools as necessary. This position provides an exciting opportunity for individuals passionate about technology and customer success, thriving in a dynamic and collaborative setting. Come join us at BEACON India and contribute significantly to our customers" achievements!,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The Applications Development Senior Programmer Analyst position is an intermediate level role that involves participating in the establishment and implementation of new or revised application systems and programs in collaboration with the Technology team. Your primary goal in this position is to contribute to applications systems analysis and programming activities. In this role, you will be responsible for conducting tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establishing and implementing new or revised applications systems and programs to meet specific business needs or user areas. You will also be expected to monitor and control all phases of the development process, including analysis, design, construction, testing, and implementation. Providing user and operational support on applications to business users will also be a key aspect of your responsibilities. Your expertise in applications development will be crucial as you analyze complex problems/issues, evaluate business and system processes, adhere to industry standards, and make evaluative judgments. Additionally, you will recommend and develop security measures in post-implementation analysis to ensure successful system design and functionality. Consulting with users/clients and other technology groups, recommending advanced programming solutions, and assisting with customer exposure systems will also be part of your role. As an Applications Development Senior Programmer Analyst, you will need to ensure that essential procedures are followed, define operating standards and processes, and serve as an advisor or coach to new or lower-level analysts. Operating with a limited level of direct supervision, exercising independence of judgment and autonomy, and acting as a Subject Matter Expert to senior stakeholders and/or other team members are also key expectations. Qualifications: - 5-8 years of relevant experience - Experience in systems analysis and programming of software applications - Experience in managing and implementing successful projects - Working knowledge of consulting/project management techniques/methods - Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: - Bachelor's degree/University degree or equivalent experience Please note that this job description provides a high-level overview of the types of work performed, and other job-related duties may be assigned as required.,
Posted 6 days ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
The Applications Development Technology Senior Lead Analyst position is a senior-level role where you will be responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. Your main objective will be to lead applications systems analysis and programming activities. Your responsibilities will include leading the integration of functions to meet goals, deploying new products, and enhancing processes. You will analyze complex business processes, system processes, and industry standards to define and develop solutions to high-level problems. Providing expertise in the area of advanced knowledge of applications programming and planning assignments involving large budgets, cross-functional projects, or multiple projects will also be part of your role. Additionally, you will develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation. You will utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals. Consultation with end users to identify system function specifications and incorporation into the overall system design will be crucial. Allocating work and acting as an advisor/coach to developers, analysts, and new team members, influencing and negotiating with senior leaders, and communicating with external parties are also key aspects of this role. You will need to appropriately assess risk when making business decisions, with a focus on safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations. Ensuring adherence to policies, applying sound ethical judgment regarding personal behavior, conduct, and business practices, as well as escalating, managing, and reporting control issues with transparency will be essential. Qualifications for this role include 10+ years of relevant experience, experience in implementing projects, experience in systems analysis and programming of software applications, demonstrated Subject Matter Expert (SME) in areas of Applications Development, demonstrated knowledge of client core business functions, demonstrated leadership, project management, and development skills, as well as relationship and consensus-building skills. Education requirements include a Bachelor's degree/University degree or equivalent experience, with a Master's degree preferred. We are looking for a dynamic and experienced Transformation Lead to join us on the Strategic Ledger Program. This critical initiative focuses on modernizing Citi's existing ledger systems to industry-standard practices leveraging Oracle SaaS. The ideal candidate will be a strategic thinker with a proven ability to lead complex transformation projects. As the Transformation Lead, you will be responsible for driving the execution of the end-to-end processing of the program. Working closely with business stakeholders and development teams to ensure the successful delivery of a modern, scalable, and efficient ledger platform will be your primary focus. This role requires a deep understanding of ledger systems, Oracle SaaS capabilities, and financial processes.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
tiruppur, tamil nadu
On-site
As a Computer Systems Administrator at our company, you will be responsible for maintaining the various computer systems owned or operated by the company. Your duties will include providing end-user support, resolving technical issues, and offering technical assistance for all operating systems and applications. This support will be provided in-person or remotely through the use of telephone or remote access tools. You will also be responsible for maintaining business software applications, researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating both existing and new operating systems and applications. Additionally, you will be involved in testing, validating, and installing operating system and application security/performance patches. In this role, you will play a crucial part in installing, configuring, and maintaining the company's computer systems, applications, and firewall. This includes managing system and application upgrades, updates, and patches. Ensuring the security of company data and resources, as well as maintaining data availability and disaster recovery procedures, will also be part of your responsibilities. This position is a full-time, permanent role with benefits such as cell phone reimbursement, commuter assistance, and health insurance. The work schedule is during the day shift and requires in-person presence at the designated work location.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As an Internal Solution Specialist on the Global Customer Care team, you serve as the subject matter expert, providing essential support to the Care Experience, Customer Success, and internal Operations teams across all contact channels. Your role involves navigating seamlessly between various platforms to ensure a smooth and expert experience for every interaction. You are expected to deliver timely and effective solutions while demonstrating a deep understanding of both customer needs and the requirements of internal support roles, all while maintaining an empathetic approach. A strong customer and internal support-focused mindset, along with a proven track record in customer service, is essential for success in this position. Your responsibilities include demonstrating proficiency in promptly logging into and navigating multiple business applications, ensuring consistent availability during scheduled work hours. Respond proactively to inquiries from internal customer support or operations teams through various communication channels. Utilize your expertise to assess the purpose of each customer interaction through strategic questioning and handle a diverse range of inquiries with customized solutions. Leverage your advanced skills to swiftly and accurately resolve customer and internal support issues by utilizing information from various business applications. Engage in all interactions professionally and empathetically, maintaining a calm demeanor and ensuring customer satisfaction levels are met. In addition, you will be responsible for effectively managing and de-escalating customer frustrations, documenting all interactions with exceptional promptness and accuracy, and following up with internal teams as needed. Participate in required training to enhance customer support and contribute to the company's knowledge reference center. Manage your work pace and maintain high-quality standards to meet performance goals. Collaborate with internal teams to share information and ensure timely issue resolution. Required skills for this role include the ability to handle a high volume of internal customer care or support contacts, proficiency in using multiple software applications simultaneously, effective communication both verbally and in writing, willingness to learn new tools and adapt to change, and strong time management and multitasking abilities. Qualifications for this position include a graduation degree or equivalent and at least 4 years of experience in customer experience or client servicing. This role is based in Mumbai or Bangalore. United States Equal Opportunity Employment.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
rajkot, gujarat
On-site
As a Technical Support Technician, you will be responsible for providing first-level technical support to end-users through phone, email, or in-person interactions. Your primary focus will be on diagnosing and resolving hardware, software, and network issues in a timely manner to ensure minimal disruption to operations. You will be required to track and manage support tickets using a ticketing system, ensuring that all reported issues are documented and resolved efficiently. Additionally, you will assist users with setting up and configuring IT equipment such as computers, printers, and mobile devices to facilitate seamless operations. Routine system maintenance tasks, including software updates, backups, and system monitoring, will also be part of your responsibilities to ensure the smooth functioning of the organization's IT infrastructure. To qualify for this role, you should possess an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Previous experience in a helpdesk or technical support role would be advantageous. Strong problem-solving skills, excellent communication and interpersonal abilities, the capacity to work under pressure, and proficiency with common operating systems and software applications are essential for success in this position. This is a full-time, permanent position with health insurance benefits included. The role requires day shift availability with weekend work days and in-person work location. If you are passionate about providing technical support, resolving issues promptly, and ensuring the efficient operation of IT systems, we encourage you to apply for this rewarding opportunity.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Computer Repair Technician at Takemonks Pvt Ltd, your primary responsibility will be diagnosing and troubleshooting computer issues, providing technical support to clients, repairing desktop computers, and maintaining computer hardware. You will work on-site in Mumbai, ensuring that systems are running smoothly and documenting all services and repairs made. It is essential to have a Computer Science background with knowledge of Desktop Computers, along with strong troubleshooting skills and technical support experience. Proficiency in Computer Repair methods, excellent customer service skills, and clear communication of technical information are key aspects of this role. Additionally, you should be able to work independently, manage time effectively, and stay updated on the latest technologies and best practices in computer repair and maintenance. Experience with various operating systems and software applications, as well as relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional, will be advantageous.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
The Applications Development Senior Programmer Analyst position is an intermediate level role that involves collaborating with the Technology team to establish and implement new or enhanced application systems and programs. Your primary goal will be to contribute to applications systems analysis and programming activities. Responsibilities: - Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas. - Monitor and control all phases of the development process including analysis, design, construction, testing, and implementation, while providing user and operational support on applications to business users. - Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, evaluate business processes, system processes, and industry standards, and make evaluative judgments. - Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality. - Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems. - Ensure essential procedures are followed, help define operating standards and processes, and serve as an advisor or coach to new or lower-level analysts. - Operate with a limited level of direct supervision, exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members. - Appropriately assess risk when making business decisions, demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, and drive compliance with applicable laws, rules, and regulations. Qualifications: - 5-8 years of relevant experience. - Experience in systems analysis and programming of software applications. - Experience in managing and implementing successful projects. - Working knowledge of consulting/project management techniques/methods. - Ability to work under pressure, manage deadlines, and adapt to unexpected changes in expectations or requirements. Education: - Bachelor's degree/University degree or equivalent experience. Please note that this job description offers a high-level overview of the work performed. Additional job-related duties may be assigned as necessary.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The Applications Development Senior Programmer Analyst position is an intermediate level role where you will participate in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective in this role is to contribute to applications systems analysis and programming activities. Your responsibilities will include conducting tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establishing and implementing new or revised applications systems and programs to meet specific business needs or user areas. You will monitor and control all phases of the development process, including analysis, design, construction, testing, and implementation. Additionally, you will provide user and operational support on applications to business users. Your role will require utilizing in-depth specialty knowledge of applications development to analyze complex problems/issues, evaluate business and system processes, and industry standards. You will recommend and develop security measures in post-implementation analysis to ensure successful system design and functionality. Consultation with users/clients and other technology groups on issues, recommending advanced programming solutions, and installing and assisting customer exposure systems will also be part of your responsibilities. You will ensure essential procedures are followed, define operating standards and processes, and serve as an advisor or coach to new or lower-level analysts. This role will require you to operate with a limited level of direct supervision, exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members. You will need to appropriately assess risk when making business decisions, with a focus on safeguarding Citigroup, its clients, and assets. Qualifications: - 5-8 years of relevant experience - Experience in systems analysis and programming of software applications - Experience in managing and implementing successful projects - Working knowledge of consulting/project management techniques/methods - Ability to work under pressure, manage deadlines, or unexpected changes in expectations or requirements Education: - Bachelor's degree/University degree or equivalent experience Please note that this job description provides a high-level overview of the types of work performed, and other job-related duties may be assigned as required.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be responsible for supporting our facilities and asset maintenance management software as a sales specialist. Your main duties will include following up with leads, providing software implementation support to customers, and conducting software demos. Your key responsibilities will include generating leads nationwide, identifying suitable customers and industries for the software, delivering online and onsite demos and training to customer personnel, managing customer follow-ups, resolving issues, and collaborating with the technical team. To qualify for this role, you should have at least 2 years of work experience and hold a diploma, engineering degree, or equivalent qualification with strong communication skills. Prior experience in plant maintenance or facility maintenance will be advantageous. You should also possess the ability to comprehend basic workflows and simple software applications, demonstrate good planning and organizational skills, and have proficient English communication abilities.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Peak Energy is a renewable energy platform focused on developing solar, wind, and battery projects across Asia to meet the increasing energy demands of the region while contributing to carbon neutrality. As a part of Stonepeak Infrastructure Partners, a global infrastructure investment firm with over USD 57 billion in assets under management, Peak Energy is involved in developing large utility-scale projects, including some of the largest solar and wind farms in Korea and Japan. With a team boasting decades of experience and strong relationships, Peak Energy leverages its expertise in design and supply chains to deliver high-performing alternative energy systems on time and within budget. By joining Peak Energy, you will collaborate with passionate individuals and contribute to Asia's transition to renewable energy, playing a vital role in disrupting traditional energy sources and creating a sustainable future. As the Recruiting & HR Administrator at Peak Energy, you will support the HR and Engineering departments by leading recruitment efforts in India, focusing on technical MEC hires as well as additional searches in software and HSE. Responsibilities include full-cycle recruitment, onboarding, IT procurement, and various administrative tasks to support the growth of Peak Energy's India center of excellence. The ideal candidate for this role will possess excellent organizational skills, attention to detail, and the ability to handle sensitive information confidentially. A passion for HR and a desire to contribute to Peak Energy's success are essential qualities for this position. Key Responsibilities: - Collaborate with hiring managers to fulfill the business's recruitment needs - Manage recruitment pipelines for technical talent of all levels - Develop relationships with HR, hiring managers, and external partners - Optimize recruiting processes and efficiency - Manage the end-to-end employee lifecycle, including onboarding and offboarding - Handle employee relations issues in compliance with company policies and regulations - Manage various office administration tasks and support the Head Requirements: - Diploma or Bachelor's degree in Human Resources, Management, Business Administration, or related field - Minimum of 5 years of HR experience, preferably in recruiting for MEC professionals in the renewable energy industry - Strong understanding of HR best practices, employment laws, and regulations - Excellent interpersonal and communication skills - Strong organizational skills and attention to detail - Proficiency in HRIS and HR-related software applications - Fluent in English and Local Language Join Peak Energy and play a crucial role in revolutionizing the solar energy industry by applying your passion for renewable energy and leadership potential to drive success in recruiting and administration. Be part of building a sustainable future with Peak Energy!,
Posted 1 week ago
2.0 - 7.0 years
2 - 5 Lacs
Mysuru
Work from Office
We are looking for a skilled professional to join our team as an Area Receivable Manager in Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with a strong background in receivables and collections. Roles and Responsibility Manage and oversee the collection process to ensure timely recovery of outstanding amounts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes. Analyze and report on collection metrics to identify areas for improvement. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of collection activities. Job Requirements Strong knowledge of BFSI operations, including receivables and collections. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Proficient in MS Office and other relevant software applications. Experience in managing and motivating a team to achieve targets.
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
Mysuru, Chamarajanagar
Work from Office
We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, with a strong background in receivables management. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables function. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators (KPIs) related to receivables management. Ensure compliance with regulatory requirements and internal policies. Provide training and guidance to junior staff members on receivables procedures. Job Requirements Strong knowledge of BFSI regulations and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with CRM systems is an added advantage.
Posted 1 week ago
2.0 - 7.0 years
4 - 8 Lacs
Sathyamangalam, Erode
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 2 to 7 years of experience in sales, relationship management, or a related field. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and generate leads through networking, referrals, and market research. Conduct thorough analysis of client financial situations to determine the best course of action. Collaborate with internal teams to ensure seamless execution of mortgage loan applications. Provide exceptional customer service by responding promptly to client inquiries and resolving issues efficiently. Stay up-to-date with industry trends and regulatory changes to remain competitive. Job Requirements Proven experience in sales, relationship management, or a related field, preferably in the BFSI industry. Strong knowledge of retail mortgages, including products, features, and risks. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Proficiency in Microsoft Office and other relevant software applications.
Posted 1 week ago
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