1267 Customer Success Jobs - Page 2

Required Skills BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field Minimum 5 years relevant work experience in pre-sales, support, customer success, consulting or similar roles Strong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions Existing knowledge of, and experience with public cloud platform (IaaS) features, capabilities, and bes...

Job Title: Post-Sales Manager US E-Commerce Location: Hyderabad, India Experience: 6+ Years in Post-Sales / Customer Success / E-Commerce Support Employment Type: Full-time About the Role We are seeking an experienced and customer-focused Post-Sales Manager to lead and manage post-purchase operations for our US-based e-commerce business. The role includes overseeing customer support, order fulfillment coordination, returns/RMA management, logistics follow-ups, escalations, and post-sales experience improvement. The ideal candidate will have strong communication skills, experience working with US customers, and solid e-commerce operations knowledge. Key Responsibilities Customer Success & Sup...

Process:- Urgent hiring For domestic BPO Telecaller Location:- Wadgaon sheri, Pune Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:-Upto 15000+ Unlimited incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply: To schedule your interview Call or send your CV through WhatsApp HR Anushka - 9545415846

As a Lead Talent Acquisition Partner at our high-impact HR team in Pune, your role will primarily focus on hiring for non-technical roles across Professional Services and Sales, Marketing, and Finance functions in India, as well as selected roles in the US. You will be responsible for owning the full lifecycle recruitment process, from strategic stakeholder engagement and candidate sourcing to data-driven hiring decisions. Your focus will be on diversity hiring, candidate experience, and talent analytics. **Key Responsibilities:** - Own end-to-end recruitment for critical non-tech roles in India and selected geographies, especially the US and Europe, within Professional Services, Sales, Mark...

As a Customer Advocacy Specialist at our company, your role will involve executing, optimizing, and scaling our Advocacy programs within the Customer Base. You will be responsible for driving advocacy acts and amplifying our customers" voices in the market. The ideal candidate should be results-oriented, creative, and capable of collaborating across various teams such as marketing, customer success, sales, and product teams. Above all, you should be passionate about engaging with customers and transforming Cvent fans into advocates. **Key Responsibilities:** - Manage Cvent's customer advocate platform, including content creation, new member recruitment, rewards fulfillment, member communicat...

As a Vendor Success Associate at Bottomline, your role will involve identifying escalation risks and collaborating with internal teams to retain revenue, remediate issues, and ensure positive outcomes. You will also be responsible for developing and sharing best practices to enhance the quality, effectiveness, and efficiency of our processes. To be successful in this role, you should possess the following attributes, skills, and experiences: - Ability to effectively manage multiple priorities and activities in a fast-paced environment. - Genuine interest in helping customers with valuable traits such as empathy and patience. - Positive attitude, driven to excel, and proactive in taking initi...

Role Overview: As a Regional Head at YuCollect, you will play a pivotal role in leading the expansion efforts in the SaaS, Service Sales, and Marketplace sectors. Your responsibilities will include managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your region. To excel in this role, you should possess a strong sales acumen, adept communication skills, and the ability to cultivate meaningful industry connections. Key Responsibilities: - Business Development: - Direct and execute the regional business development strategy, focusing on both new client acquisition and expansion of existing accounts. - Identify strategic ...

As a part of SAP, you will play a vital role in shaping the future of global commerce and industries. Your work will be challenging yet meaningful, contributing to SAP's mission of helping customers work together more efficiently. Here's what you can expect: - **Role Overview:** - You will be working in the area of Digital Supply Chain at SAP's Global Offshore Service Centre (GOSC), focusing on solutions related to SAP Integrated Business Planning for Sales and Operations Planning (S&OP), Demand, Inventory, Response & Supply, Supply Chain Control Tower, and Demand Driven Replenishment. - Seeking a highly motivated individual with a consulting mindset, passion for Customer Success, and a love...

InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. InEvent is a remote event tech company with team members in over 13 different countries, speaking together more than 27 different languages. The team at InEvent shares a Vision of growth and Values, encouraging open communication and allowing individuals to be themselves. Your curiosity and passion to learn and grow are valued more than your experience. As a Customer Success Specialist for the APAC region at InEvent, your primary goal will be ...

As a Strategic Account Manager at SaaS Labs, you will have the opportunity to own and grow key customer accounts, driving upsell and expansion to contribute to the company's growth in a dynamic environment. Your role will involve collaborating with cross-functional teams to identify opportunities, deliver value, and make a direct impact. **Key Responsibilities:** - **Grow Existing Accounts:** Unlock new revenue by identifying upsell & cross-sell opportunities. - **Drive Business Expansion:** Develop and execute account growth strategies. - **Champion Customer Success:** Align our solutions with customer goals to boost retention & satisfaction. - **Spot New Opportunities:** Hunt for unmet nee...

As a Customer Success Manager (CSM) at Ceragon Networks, you will be responsible for managing end-to-end Sales Operations, Revenue Operations, and Logistics across India & SAARC. Your role in the telecom and wireless networking industry will involve blending customer success, stakeholder management, and operational execution to drive revenue, ensure compliance, and deliver customer satisfaction. Additionally, you will lead and develop a team to strengthen business outcomes. Key Responsibilities: - Drive Sales & Revenue Operations aligned with business targets. - Plan and deliver shipments as per schedule, ensuring timely and compliant execution. - Strategically plan shipment allocation for c...

As a Customer Success Manager at Kapture, your primary responsibility will be to enhance the customer experience, increase customer retention, and introduce clients to new products and services that elevate their satisfaction levels. You will have a direct interaction with existing customers to ensure they receive maximum value from our solutions. Here's a breakdown of your key responsibilities: - Develop and implement strategies to maximize customer retention and Net Revenue Retention (NRR). - Build enduring relationships with customers, onboard them to new services, and drive expansion. - Own and drive customer success metrics related to retention and growth. - Conduct regular business and...

Role Overview: As the Enablement Manager at Wayground, you will play a crucial role in bridging the gap between product innovation and the real-world experiences of K-12 educators. Your primary responsibility will be to train and equip the Sales and Success teams with a deep understanding of not just what our products do, but why they are essential in classrooms, PLCs, and district decision-making. By translating educational expertise into impactful enablement programs, you will connect product features to pedagogical approaches, research, and funding priorities, ensuring that every customer-facing interaction resonates with authenticity and educational value. Key Responsibilities: - Serve a...

As a Product Support Engineer at Valorx, you will play a crucial role in ensuring the success of our customers by being their trusted advisor throughout their journey with Valorx. Your expertise and support will directly impact both the customers and the company. If you have a passion for technology and enjoy customer-facing roles, this is the perfect opportunity for you to grow and excel. **Responsibilities:** - Become a subject matter expert on Valorx's Fusion Platform and effectively communicate its value and features to potential and existing customers - Provide technical support to customers, addressing their queries and issues promptly - Monitor software performance and escalate issues...

As a Customer Success Manager at Rubrik, your primary role is to guide customers through the post-sale journey, ensuring maximum value realization, deep product adoption, and long-term retention. You will be the customer's trusted advisor, focusing on turning successful initial deployment into a strategic partnership. Your success will be measured by key performance indicators such as Product Activation & Adoption, Customer Health Scores, and Retention. Key Responsibilities: - Onboarding & Technical Adoption: - Own the customer lifecycle post-sale, ensuring a seamless transition from Sales/Implementation to ongoing Customer Success. - Drive broad and deep adoption of Rubrik solutions by mana...

You are a dynamic Senior Customer Success Partner at PropFlo, an AI-powered CRM tailored for the real estate industry. Your role involves strengthening client relationships, ensuring smooth onboarding, and maximizing adoption of PropFlo. You will also lead a team to achieve outstanding results. Key Responsibilities: - Act as the primary point of contact for clients, fostering and managing strong relationships. - Lead client onboarding and oversee seamless implementation of PropFlo. - Manage project timelines, deliverables, and client expectations effectively. - Drive product adoption through client training, workshops, and sharing best practices. - Communicate product releases and feature up...

As a Technical Account Manager at our Client, your role will involve working closely with customers to ensure they derive operational value and success from our solutions. Your responsibilities post initial Go Live will include day-to-day functional, operational, and usability enablement for customers, particularly Fortune 1000 clients. Depending on your experience, your specific tasks may include: Key Responsibilities: - Acting as the primary technical advisor for assigned clients, offering guidance on best practices and proactive support to drive success with our solutions. - Collaborating with clients to understand their technical and business requirements, ensuring alignment with their g...

You will be joining Gruve, an innovative software services startup focused on empowering enterprises with AI technologies. Specializing in cybersecurity, customer experience, cloud infrastructure, and advanced technologies like Large Language Models (LLMs), Gruve's mission is to help customers leverage their data for smarter decision-making. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. In your role as a Customer Success Manager (CSM) at Gruve, you will play a crucial part in ensuring customers derive maximum value from our Cyber Security, Infrastructure, Customer Experience, and AI/ML services. Your responsibilities will ...

At Spyne, we are revolutionizing the automotive industry with cutting-edge Generative AI technology. Our vision to use AI-powered visuals for online car sales has grown into a comprehensive, AI-first automotive retail ecosystem. With $16M in Series A funding from top investors like Accel and Vertex Ventures, we are rapidly expanding our reach and offerings: - Launched innovative AI-powered Image, Video & 360 solutions for Automotive dealers - Introducing Gen AI powered Automotive Retail Suite for Inventory, Marketing, and CRM - Successfully onboarded 1500+ dealers in the US, EU, and other key markets - Aim to onboard 10K+ dealers globally out of 200K+ dealers - A team of 150+ members with a ...

Role Overview: You will be responsible for overseeing and managing existing client relationships, particularly in the ecommerce domain. Your role will involve developing long-term partnerships with top users by identifying emerging business needs and collaboratively building value propositions. Additionally, you will proactively strengthen existing relationships and create new ones to maximize acquisition, retention, and up-sell opportunities. You will also support the growth of the company's capability in the financial services industry by developing and executing a go-to-market strategy in collaboration with analytics, business development managers, sales, and delivery teams. Working close...

In the fast-growing world of contracting, SpotDraft is on a mission to revolutionize the way contracts are managed. By providing a platform that simplifies the process for high-growth companies like PhonePe, Chargebee, Unacademy, Meesho, and Cred, SpotDraft is saving legal teams valuable time and accelerating deal closures. If you are passionate about making a difference and eager to be a part of this exciting journey, SpotDraft invites you to join their team. **Key Responsibilities:** - Assist in onboarding new customers by understanding their basic requirements and helping configure the SpotDraft platform. - Support senior team members in setting up integrations with tools like CRM, HRMS, ...

4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred). Ability to empathize deeply with customers, understand pain points, and translate them into solutions.

We are having an urgent requirement for the position of Client Relationship Manager for Hyderabad and Chennai Location. Job Description: Profiling customers and provide financial products to meet customer needs Ensuring the highest levels of service to the client /HNI customers Providing Investment planning and advice Achieving sales and revenue targets spread across product mix One-point contact for the assigned customer Acquisition & Servicing of HNI/UHNI customers. Preference to NISM Certified candidates with experience in managing Retail/HNI Clients, with in depth knowledge of Mutual Funds. To apply or for more information, Kindly contact Recruitment Team at +91 77172 04567 or share your...

Roles & Responsibilities: 'Own' the client relationship from the point of sale Lead, manage, and support the early life account management team Ensure, always, that new clients' problems are resolved quickly, by owning the issue and tracking resolution through the relevant back office/frontline teams Deliver growth in revenue including upselling products and increasing online and offline orders Resolve any issues created during the sale, including mismatch between client need and products sold Align packages with client affordability within a framework to be agreed - ensuring prompt action is taken to address clients that aren't getting what they expected or needed and neither are we Work cl...

Role Description 1. Getting on calls with our customers and aligning their counselling sessions with the relevant counsellors. 2. Enabling all our counsellors to get sessions, managing their schedules and connecting them with the customer's requirements. 3. Resolving any challenges that come up before, during and after the counselling session for the counsellor and the customer. 4. Grievance handling, complaint management, dealing with unhappy customers and ensuring their experience is corrected with the right service. 5. Taking feedback from customers - through call and video. Getting customer reviews and testimonials. 6. Creating dashboards and reports for our corporate partners 7. Doing b...