830 Customer Success Jobs - Page 2

As a Customer Success Manager Team Lead, your role will involve overseeing a team of customer success executives who cater to medical device clients. You will need to strike a balance between direct customer interactions and effective leadership to ensure service quality, manage team performance, handle escalations, and drive customer satisfaction. Key Responsibilities: - Lead, mentor, and manage a team of customer success executives, which includes tasks such as shift planning, workload allocation, and performance monitoring. - Handle escalated or challenging customer situations with professionalism, setting a positive example for your team. - Guide the team in effectively managing client j...

Role Overview: As a Senior Growth Manager at Aarki, your role will be dynamic and client-facing, focusing on supporting the sales team to close deals and ensuring campaign success by collaborating closely with the delivery and data analyst teams. Key Responsibilities: - **Client Success Partnership**: - Collaborate with the sales team to offer technical insights and strategic support in closing deals. - Engage with clients to define campaign goals, whether ROAS, re-engagement, or retention, and work towards achieving them using Aarki's AI and ML-powered solutions. - Build and maintain trusted client relationships, acting as their go-to partner for achieving targeted results. - **Cross-Functi...

Drive customer engagement, relationship management, and revenue growth. Build and manage sales pipeline, identify new opportunities, and expand accounts. Ensure high-impact client interactions during sales and pre-sales.Cloud Sales

Responsibilities: Client Relationship Management: Serve as the main point of contact for clients using our employer branding products. Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives. Conduct regular check-ins and meetings to provide updates on product performance, gather feedback, and offer strategic insights. Employer Branding Strategy: Work closely with clients to develop effective employer branding strategies. Provide insights and recommendations based on industry best practices and market trends. Assist in the creation of compelling employer branding campaigns and materials. Project Coordination: Collaborate with internal team...

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases ...

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases ...

Disclaimer: Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process. If you come across any suspicious communication claiming to be from Tracxn, we recommend reporting it to us immediately. This is a leadership role involving building and managing a team of key account managers. You will have to develop a thorough understanding of Tracxn's SaaS product and offerings, understand customer use cases and drive customer en...

As a Customer Success Associate at PureSpectrum, you will play a crucial role in supporting clients on the platform. Your responsibilities will include: - Providing direct support to users through various channels, ensuring smooth adoption and effective utilization of the PureSpectrum Marketplace. - Identifying and troubleshooting common technical issues, escalating complex problems to senior team members when necessary. - Proactively engaging with customers to ensure their needs are met and reporting product errors or malfunctions to management. - Collaborating with sales and product teams to understand customer needs and product updates. - Assisting in managing projects and supporting the ...

As a Customer Success Executive - Trainee at Jungleworks, your role is to ensure positive customer experiences, build loyalty, and foster long-term relationships with International clients. Your responsibilities include: - Managing relationships with clients to ensure successful onboarding, product adoption, retention, and satisfaction. - Guiding and supporting customers to become strong advocates for our products through regular communication and consultation. - Understanding customer business objectives and helping them achieve success using our SaaS solutions. - Proactively identifying common issues and resolving them swiftly and professionally. - Acting as the voice of the customer inter...

Role Overview: As a Client Success Specialist, you will play a crucial role in building and maintaining relationships with US clients. Your primary responsibility will be to act as the main point of contact for client matters, anticipate their needs, and ensure timely delivery of services. You will collaborate with internal teams to enhance the overall Customer Experience. Key Responsibilities: - Develop and nurture long-term relationships with clients to drive organic growth and achieve company objectives - Gain a deep understanding of clients" needs and propose solutions that align with their goals - Resolve client issues, anticipate changes, and facilitate effective communication between ...

As a Manager - Client Success at Jampp, your role will involve working directly with the global customer base to provide top-level service and ensure outstanding results for customers. You will balance long-term relationships with day-to-day tactical management of mobile marketing campaigns, identifying growth opportunities, troubleshooting and resolving customer issues, and collaborating with internal teams to drive key projects. Your responsibilities will include supervising and leading strategic campaigns, analyzing campaign performance, providing reports and recommendations, and continuously improving operations at Jampp. **Key Responsibilities:** - Serve as the primary point of contact ...

As a Customer Success Manager (CSM) at Mode Retails Sales & Marketing Pvt. Ltd., your primary responsibility will be to drive customer satisfaction, retention, and growth across various sales channels including General Trade, Modern Trade, and Institutional Sales. Your role will involve building and nurturing long-term relationships with distributors, retailers, and key accounts. You will need strong relationship management, problem-solving, and coordination skills to ensure the success of Mode Retails" products in the market. **Key Responsibilities:** - **Account Management** - Build and nurture long-term relationships with distributors, retailers, and key accounts. - Ensure timely order fu...

If you are ready to make an impact in the fresher hiring space, this is your chance. About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and sug...

Role & responsibilities Position Overview: We are seeking an experienced Gainsight Administrator for a contractor role to integrate a new division into our existing Gainsight instance. This position will be part of our Customer Success Operations (CS Ops) team based in India. The contractor will work closely with the team during the India work day & be available to attend calls during evening hours (India Standard Time) and will focus on integrating systems, optimizing processes, and ensuring smooth data transfer. The role also involves contributing as a Solution Consultant, aligning the new division's success metrics with company-wide objectives. Key Responsibilities: 1. Gainsight Integrati...

As a Senior Manager Customer Success & Presales, you will be responsible for leading customer success initiatives and presales activities for key enterprise broadcast accounts in the Western region of India, specifically based out of Mumbai. This role requires a strong technical background in broadcast IT, an analytical mindset, and a proactive approach to managing customer satisfaction, technical escalations, and solution-oriented presales engagements. Your primary responsibilities will include ensuring high levels of customer satisfaction across key enterprise accounts in the Western region, serving as the primary escalation point for critical issues, maintaining detailed system configurat...

As a Customer Success Analyst, you will be an integral part of the customer success team with a focus on creating a knowledge base, maintaining customer relationships, and ensuring successful onboarding of new customers post-sale. Your primary objective is to ensure customers maximize the value derived from our product, achieve their desired outcomes, and have a seamless, positive experience. Your responsibilities will encompass onboarding, support, customer education, and renewal strategies. You will serve as a trusted advisor to customers, assisting them through onboarding processes, product adoption, and best practices for product usage. Proactively managing customer relationships, you wi...

Working in an evolving healthcare setting, you will utilize your shared expertise to deliver innovative solutions. As part of our fast-growing team, you will have opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore your professional interests. At our organization, associates are provided with valuable opportunities to contribute, innovate, and create meaningful work that has a positive impact on the communities we serve worldwide. We foster a culture of excellence that is focused on driving customer success and enhancing patient care. Our commitment to giving back to the community is reflected in our competitive benefits package. For furt...

You are a Compliance Solution Specialist with 3-6 years of experience in B2B sales, account management, customer success, product marketing, or solution consulting. As a Qualified Company Secretary / Legal Professional, you have a strong knowledge of the compliance landscape in India and a deep understanding of software products in the GRC area, including technical aspects and market positioning. Your responsibilities include gathering relevant information, developing solutions, and proofs of concept that meet specific customer/prospect requirements. You excel in communication and presentation skills, articulating complex concepts to multiple audiences and conveying solution benefits tailore...

You will be joining Teradyne Robotics as the South Asia Director, responsible for leading commercial operations in India, Bangladesh, and Sri Lanka. Your role will involve driving growth through marketing initiatives for Universal Robots (Cobots) and Mobile Industrial Robots (AMRs). As part of the management team, you will report to the Vice President of Sales, APAC. Your key responsibilities will include setting and achieving regional growth targets, developing strategic plans for market penetration, managing the regional team and channel partners, and fostering strong relationships with key customers and partners to ensure long-term success. To excel in this role, you should have a strong ...

As a candidate for this position, you will have the opportunity to select your preferred working location from the following options: Gurugram, Haryana, India; Bengaluru, Karnataka, India. Minimum qualifications: - Possess a Bachelor's degree or equivalent practical experience. - Have at least 8 years of experience in digital advertising, consultative sales, business development, or digital marketing. Alternatively, possess 6 years of experience with an advanced degree. Preferred qualifications: - Hold a Masters degree or equivalent practical experience. - Bring at least 6 years of experience in managing relationships with customers or agencies and service partners at an executive level. - H...

As an Enterprise Client Success Executive at Meltwater, you will be instrumental in driving value and nurturing long-term relationships with our esteemed clientele. Your role will involve ensuring the success of our customers" investments, aligning with their business objectives, and facilitating organizational growth post-sale. Your main responsibilities will include building strong relationships with key stakeholders, acting as a trusted advisor to our customers, and deeply understanding their specific business needs. By utilizing your expertise and insights, you will guide clients towards achieving their key performance indicators (KPIs) and drive retention, renewal, and growth within you...

You are invited to join Exxat as a Customer Success Specialist, supporting our cloud-based Health Sciences education management platform. In this role, you will play a pivotal part in ensuring our US-based clients maximize the benefits of the Exxat system. Your responsibilities will encompass product expertise, onboarding support, interactive training delivery, process documentation, and effective collaboration with internal teams to drive customer success. As a Product Specialist, you will be expected to possess in-depth knowledge of the Exxat application and offer guidance to users to help them fully utilize its features. You will also need to have a good understanding of the academic disc...

As a Sales and Customer Success Executive at Kwikpic, you will be a trusted partner guiding users to success. You will play a crucial role in driving adoption, retention, and growth by helping photographers discover powerful AI features, ensuring businesses maximize ROI, and building long-term relationships with customers. Your responsibilities will include lead generation, conversion, onboarding, customer engagement, retention, growth, and providing valuable feedback to shape the product roadmap. To excel in this role, you should have a Bachelor's degree in Business, Communications, or a related field. Additionally, you should have at least 1 year of experience in Sales, Customer Success, A...

Job Description: As a Customer Success Relationship Executive within our Referral Program team, you will play a pivotal role in nurturing strong relationships with our existing clientele and driving customer referrals through meaningful interactions and marketing efforts. Your primary responsibilities will include engaging with clients through various channels, validating referral leads, conducting meet & greet sessions, and supporting marketing activities to boost referrals. To excel in this role, you must possess excellent communication and interpersonal skills, coupled with a proactive and customer-centric approach. With at least 2 years of experience in customer success, inside sales, or...

At AlgoSec, your contribution holds significance! You will be part of a global team that focuses on securing application connectivity across various environments including public cloud, private cloud, containers, and on-premises networks. As a Customer Success Associate for our Scaled Program, you will play a pivotal role in delivering value to customers through a one-to-many approach that incorporates defined playbooks, content delivery, and automation. Your responsibilities will include managing a sizable customer base within the scaled segment, segmenting customers based on various metrics to design tailored engagement strategies, executing digital-first programs such as emails, webinars,...