Immediate Joiners OnlyJob Description:We are looking for a detail-oriented and proactive Customer Success Executive to manage client accounts and ensure their satisfaction with our products and services. The ideal candidate will be responsible for maintaining strong relationships with clients, facilitating subscription renewals, and ensuring timely sharing of invoices while monitoring payments to ensure everything is up to date. The Customer Success Executive will play a key role in customer retention and overall satisfaction.Key Responsibilities:Serve as the primary point of contact for client accounts, maintaining strong and long-lasting relationships.Monitor client account performance to ensure satisfaction and value delivery.Collaborate with internal teams to ensure smooth account management and enhance the customer experience.Manage and assist in the subscription renewal process as needed.Proactively communicate with clients about upcoming renewals, product updates, and any required actions to ensure continuity.Ensure clients are satisfied with the product, addressing any inquiries or concerns quickly and effectively.Provide ongoing support to help clients maximize the value of their subscriptions.Collect and act on client feedback to improve the product and customer experience.Work closely with the finance team to ensure timely and accurate invoice sharing and payment collection.Maintain accurate records of client interactions, account status, renewals, and payments.Provide regular reports on account health, subscription renewals, and payment status.Qualifications:Bachelors degree or equivalent experience in Customer Account Management or a related field.1-2 years of experience as an Customer Success Executive or in a customer-facing role.Excellent communication, relationship-building, and problem-solving skills.Ability to manage multiple accounts and prioritize tasks effectively.Customer-focused with a strong commitment to client satisfaction and timely resolution of issues.About Perceptiviti :Perceptiviti is a multi-award-winning DeepTech AI Product start-up that is completely revamping the way Health Insurance claims are processed.We have been recognized by several industry bodies as a leading DeepTech AI company:Google awarded us as among the Top 10 AI companiesInsureTech Connect - Best InsureTech's worldwide - Top 30 listNASSCOM Emerge 50 award for 50 most promising startups in the countryLife Sciences & Health Innovation forum of NASSCOM awarded us as the most innovative Health Insurance SolutionAdmitted to NASSCOM DeepTech ClubMarkets and Markets rated us as the most innovative Payer AI, in comparison to large incumbents.

Immediate Joiners OnlyJob Description:We are looking for a detail-oriented and proactive Account Executive to manage client accounts and ensure their satisfaction with our products and services. The ideal candidate will be responsible for maintaining strong relationships with clients, facilitating subscription renewals, and ensuring timely sharing of invoices while monitoring payments to ensure everything is up to date. The Account Executive will play a key role in customer retention and overall satisfaction.Key Responsibilities:Serve as the primary point of contact for client accounts, maintaining strong and long-lasting relationships.Monitor client account performance to ensure satisfaction and value delivery.Collaborate with internal teams to ensure smooth account management and enhance the customer experience.Manage and assist in the subscription renewal process as needed.Proactively communicate with clients about upcoming renewals, product updates, and any required actions to ensure continuity.Ensure clients are satisfied with the product, addressing any inquiries or concerns quickly and effectively.Provide ongoing support to help clients maximize the value of their subscriptions.Collect and act on client feedback to improve the product and customer experience.Work closely with the finance team to ensure timely and accurate invoice sharing and payment collection.Maintain accurate records of client interactions, account status, renewals, and payments.Provide regular reports on account health, subscription renewals, and payment status.Qualifications:Bachelors degree or equivalent experience in Account Management or a related field.1-2 years of experience as an Account Executive or in a customer-facing role.Excellent communication, relationship-building, and problem-solving skills.Ability to manage multiple accounts and prioritize tasks effectively.Customer-focused with a strong commitment to client satisfaction and timely resolution of issues.

Job Overview: We are looking for a highly motivated and results-driven Sales Development Representative (SDR) to join our growing sales team. As an SDR, you will be responsible for generating leads and building relationships with potential customers to help drive the sales pipeline. You will be the first point of contact for prospective clients, engaging them through various channels like phone calls, emails, and social media.Key Responsibilities:Identify and research potential leads through various sources such as databases, social media, and networking events.Qualify inbound leads and identify decision-makers to initiate the sales process.Conduct outbound prospecting to build a strong pipeline of opportunities.Reach out to leads through cold calling, emailing, and social selling to create interest in our products/services.Effectively communicate our value proposition to generate meetings or demos for the sales team.Maintain accurate records of prospect interactions and track progress using CRM tools Regularly report on KPIs such as lead conversion rates, outreach activity, and pipeline development.Keep up-to-date with industry trends, customer pain points, and competitive landscape.Actively participate in training and development to improve sales skills and product knowledge.Qualifications:Bachelors degree or equivalent experience in Sales, Marketing, or a related field.Proven experience in sales development or a similar role (1-2 years preferably in credit card, fintech, insurance and pharma sales.Strong communication skills, both written and verbal.Ability to build relationships and engage prospects in meaningful conversations.Comfortable with cold calling and outreach in a fast-paced environment.Familiarity with CRM software and lead generation tools.Strong organizational skills and the ability to manage multiple priorities.About Perceptiviti :Perceptiviti is a multi-award-winning DeepTech AI Product start-up that is completely revamping the way Health Insurance claims are processed.We have been recognized by several industry bodies as a leading DeepTech AI company:Google awarded us as among the Top 10 AI companiesInsureTech Connect - Best InsureTech's worldwide - Top 30 listNASSCOM Emerge 50 award for 50 most promising startups in the countryLife Sciences & Health Innovation forum of NASSCOM awarded us as the most innovative Health Insurance SolutionAdmitted to NASSCOM DeepTech ClubMarkets and Markets rated us as the most innovative Payer AI, in comparison to large incumbents.