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Job Title : Azure cloud Support . Start date -Immediate -20 days. Top 3 skills L1.5 support of monitoring with knowledge on Azure cloud systems Incident management Release management Work location Bangalore Experience 5 years -10 years Work mode Client site in Bangalore ( Work from office) Company Name: VARITE INDIA PRIVATE LIMITED About The Client: A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide. About The Job: Role/Resource Type Description Monitoring / Release & Incident Management Perform L1.5 activies such as monitoring, deployment, rollback. Monitor the efficiency of the Azure cloud systems to prevent outages, and initiate an Incident Management bridge in case of an outage. Troubleshoot Azure resources, escalate to Level 3 (soft dev team) Qualifications: Understand the Microsoft Azure cloud - ideally Azure Fundamentals certified OR Computer Science/Information Systems Management degree Familiar with PaaS and IaaS - VMs, Storage, EventHub, Service Fabric Cluster (SFC), Azure Kubernetes Service (AKS), CosmosDB, SQL Server, IoT Hub, Databricks, KeyVault, Datalake Understand the concept of Internet of Things (IoT) - telemetry, ingestion, processing, data storage, reporting Understand the concept tools - Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, Github, Ansible Understand the concept of container orchestration platforms (e.g. Kubernetes) Understand the concept of scripts: Powershell, Python Understand the difference between NoSQL and SQL databases, and how to maintain them Understand monitoring and logging systems (LogAnalytics, Splunk, ELK, Prometheus, Nagios, Zabbix, etc) Independent thinker - why does it break, what can I proactively do to fix it Required Strong English communication (written and oral) skills Job Duties: Release Managament Release Management of new software via Tools Understand release management SOP = QA -> Load Test -> Stage Environment -> PROD Create/Manage monitoring and alerting systems and as needed to meet SLA’s Comfortable with both Linux and Windows administration Working in agile teams, build, test and maintain aspects of CICD Pipeline Manage UI visual of license consumption & performance Evangelize with Engineering, Security, and cross functions on Ops Best Practices Firmware release - OTA (over the air) Launch new the mobile app / release new version of the existing mobile app - Appstore / Playstore Participate in RCCAs when needed Maintain documentation & best practices (Wiki & Runbooks) Work with teams to set up standard alerts that can be placed in ARMs & CI\CD Support product NPI onboarding Metric gathering on usage & distribution of that data Migration of the service from one platform to another/one service provider to another Participate in early phases of NPI’s sprints when Arch tech runways are defined Take part on the tech bridges to support the troubleshooting effort when necessary Periodic audits to ensure no security issues/relevant access to the required team members (user access cleanup) Support continuous delivery of programs in which patches, new versions, and bug fixes are more frequently deployed to end users without sacrificing stability or reliability Support on-call during off-hours crisis Monitoring/ Alerting / Incident Management Responsible for Tier 1.5-2 support that includes end-2-end ownership of incidents from the time they enter the service line through closure for connected devices Responsible for 24X7 Major Incident Management support Respond, resolve, & escalate tickets in a timely manner Implement corrective actions needed to mitigate security risks Ensure all tickets requiring follow-up work and/or calls are resolved. (End-2-end incident resolution support) Ensure all the components are within MON purview Resideo Values: Experience in IoT products in the Home Automation domain (HVAC / cameras / intrusion detection/Thermostats etc.) preferred Ability to influence others and move toward a common vision or goal Understanding of IOT or embedded technologies / using hardware in testing software will be an added advantage How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 Show more Show less
