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15.0 - 20.0 years

17 - 22 Lacs

Pune

Work from Office

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Kubernetes Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with organizational goals, addressing challenges that arise during the development process, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to enhance application performance and user experience, ensuring that the applications meet the needs of stakeholders effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kubernetes.- Strong understanding of container orchestration and management.- Experience with cloud platforms such as AWS, Azure, or Google Cloud.- Familiarity with CI/CD pipelines and DevOps practices.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 5 years of experience in Kubernetes.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Posted 11 hours ago

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2.0 - 4.0 years

4 - 7 Lacs

Bengaluru

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Monitoring of Windows and Linux OS environments Basic SAP system monitoring and alert interpretation Familiarity with ServiceNow for ticket documentation Understanding of job scheduling tools (e.g., Redwood, Control-M, cron) Basic troubleshooting using predefined run books Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds) High sense of urgency and proactiveness Strong teamwork and collaboration Good English communication skills Customer care orientation Attention to detail and responsibility in task execution Nice to Have: Basic scripting (PowerShell, Bash) for log and alert checks Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor) Knowledge of ITSM processes and incident management Familiarity with application logs and performance metrics Roles and Responsibilities 24x7 monitoring of infrastructure, applications and scheduled jobs Detect and triage alerts; initiate runbook-based actions Document and update incidents accurately in ServiceNow Escalate issues following incident handling procedures Collaborate with peers and communicate effectively with support teams

Posted 12 hours ago

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0 years

0 Lacs

Gurugram, Haryana, India

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Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills And Experience Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health, proactively identifying potential issues. Investigate, diagnose, and resolve application incidents and service requests within agreed SLAs. Escalate complex or unresolved issues to the Service Manager or relevant senior teams. Document all support activities, including incident details, troubleshooting steps, and resolutions. Participate in shift handovers and knowledge sharing. Perform routine maintenance tasks to ensure optimal application performance. Collaborate with other support teams to ensure seamless issue resolution. Develop and maintain technical documentation and knowledge base articles. Assist in the implementation of new applications and updates. Provide training and support to junior team members. Show more Show less

Posted 12 hours ago

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0 years

0 Lacs

Gurugram, Haryana, India

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Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills And Experience Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health, proactively identifying potential issues. Investigate, diagnose, and resolve application incidents and service requests within agreed SLAs. Escalate complex or unresolved issues to the Service Manager or relevant senior teams. Document all support activities, including incident details, troubleshooting steps, and resolutions. Participate in shift handovers and knowledge sharing. Perform routine maintenance tasks to ensure optimal application performance. Collaborate with other support teams to ensure seamless issue resolution. Develop and maintain technical documentation and knowledge base articles. Assist in the implementation of new applications and updates. Provide training and support to junior team members. Show more Show less

Posted 12 hours ago

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1.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

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Who are we and what do we do? BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 21 global data centers, providing instant access to 35,000+ real devices and browsers. With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle. Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing. NOTE : This position is for Mumbai (Remote), please apply only if are from Mumbai or open to relocate to Mumbai. Desired Experience Experience of 1 - 3 years Strong knowledge in: Python and Bash (or similar Unix shell) Working experience with: Ansible, Terraform, Docker, Kubernetes, Prometheus and Cloud platforms like AWS, GCP, Nagios, Jenkins and CI/CD pipelines Good to have: Virtualisation tools like KVM, ESXi Good knowledge of Linux operating systems and networking concepts The drive and self-motivation to understand the intricate details of a complex infrastructure environment. Aggressive problem diagnosis and creative problem-solving skills Startup mentality, high willingness to learn, and hardworking What will you do? Work on AWS Kubernetes to manage our growing fleet of clusters globally Identify areas of improvement in our frameworks, tools, processes and strive to make them better. Evaluate our success metrics and evolve our reporting systems Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews Participate in on-call rotation responsibilities, ensuring timely identification and resolution of infrastructure issues Collaborate with the internal team, stakeholders, and partners to implement effective solutions. Provide daily support to customers as they onboard and use our platforms, helping them optimize value, performance, and reliability for their workloads. Contribute to enhancing our platforms' capabilities, prioritizing reliability and scalability. Exhibit strong communication skills and maintain a support-oriented approach when interacting with both technical and non-technical audiences. Benefits In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy: Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000 Gratuity as per payment of Gratuity Act, 1972 Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends Remote-First work environment in India Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience Show more Show less

Posted 13 hours ago

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2.0 years

0 Lacs

India

On-site

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About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Posted 13 hours ago

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5.0 years

0 Lacs

India

On-site

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THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER. Our Client is a Fortune 350 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment. We are seeking an experienced High Performance Computing platform consultant to provide Support to India/Asia/EU region users and carry out platform enhancements and reliability improvement projects as aligned with HPC architect Minimum qualifications: Bachelor’s or Master’s degree in Computer Science or equivalent with 5+ years of experience in High Performance Computing technologies HPC Environment: Familiar with use of HPC – Ansys/Fluent over MPI, Helping users to tune their jobs in an HPC environment Linux administration Parallel file system (Eg. Gluster, Lustre, ZFS, Gluster, Luster, NFS, CIFS) MPI (OpenMPI, MPICH2, IntelMIP), Infiniband parallel computing Monitoring tools – Eg. Nagios Programming skills such as in Python would be nice to have, especially using MPI Experienced and hands on with Cloud technologies: Prefer using Azure and Terraform for VM creations and maintenance Effective communication skills (the resource would independently engage and address user requests and resolve incidents for global regions – Asia, EU included) Ability to work independently with minimal supervision Preferred Qualifications: Experience with ANSYS Products Show more Show less

Posted 14 hours ago

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

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About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1 Support ownership of all hosting products (cPanel/Plesk/VPS/Cloud/Dedicated). Handle incident response, troubleshooting, and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets and phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems and alerts, and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications: Graduate, preferably in Information Technology or Computer Science. Consistently strong academic performance. Linux: Good understanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP, HTTP, FTP,IMAP, POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows: WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why You’ll Love Us In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to no face-to-face interaction with our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love: Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our Expert Speak sessions/E-learning courses to grow professionally & personally. Work with creative & innovative teams. We believe in hiring the best of the best and are proud of being surrounded by people who think out of the box to only better our products, work & customer experiences. Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don’t worry! Our employee assistance program services provide free, confidential, short-term counseling. This benefit is also extended to an immediate family member. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less

Posted 14 hours ago

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15.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

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Job Description Within the Global IT Operations Team, this hands-on role will focus on the day-to-day operations of the Corporate IT Operations Centre. The IT operations support lead will lead a team of technical support team members who will help proactively discover and resolve problems before users are impacted. The successful candidate will help troubleshoot and fix problems as needed and will provide a stable and reliable environment by reducing user-impacting events and recurring problems. The combination of monitoring, analysing problems and keeping the landscape current with third party providers will be key. Hands on experience on communications technologies i.e. LAN, WAN, UC, Firewall, Messaging and Collaboration is a must. ITSM knowledge and experience is a plus. Major Responsibilities: Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals Project Planning & Estimation: Lead comprehensive requirements analysis and provide accurate project estimations. Develop and implement effective project planning strategies. 5.Team Management & Leadership: Mentor and lead a diverse team, fostering a collaborative and inclusive team culture. Assign daily/weekly tasks to the team based on skills and project needs. 6.Code Review & Quality Assurance: Ensure adherence to coding standards through regular code reviews. Implement robust quality assurance processes. 7.Project Delivery & stakeholder Interaction: Manage project timelines, identifying and mitigating potential delays. Communicate effectively in English with stakeholders to share related project updates. 8.Team Collaboration & Communication: Collaborate cross-functionally to ensure seamless project execution. Establish effective communication channels and conduct regular team meetings. Proactively addressing concerns for development concerns using communication channels. 9. Operational Efficiency & Process Improvement: Oversee day-to-day project operations, implementing streamlined processes. Identify opportunities for process improvement. 10.Stakeholder Relationship Management & Satisfaction: Build strong stakeholder relationships, proactively addressing concerns. Implement stakeholder/user satisfaction surveys to ensure exceptional service. Desired Skills 15+ years of experience leading the design, integration, and management of enterprise infrastructure solutions. Effectively communicate with customers of all levels (technical and non-technical) Ability to effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally Ability to work well under pressure while consistently meeting time-sensitive deadlines Analytical with strong problem-solving abilities and creative resolution skills Ability to work well independently, as well as effectively contribute to a team environment Ability to analyze data to create KPI Experience in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management Experience conducting architecture reviews to assess the impact of proposed systems and preparation of mitigation plans. Certification in Cisco networking and communication technologies. Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista) Firewalls (such as Palo Alto and Cisco ASA) WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.) Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA Experience in managing/leading customer and support escalations directly Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds, etc Excellent communication and leadership skills Experience in performing vendor management Good Analytical skills, Problem-solving, and Interpersonal skills Experience with transformation to public cloud infrastructure, software-defined networking, and Infrastructure as a Service models Show more Show less

Posted 15 hours ago

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2.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

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Position - L0 Monitoring Analyst Location - Navi Mumbai Qualification:- Exposure to ITIL processes (Incident, Event, Change Management) , Certification in basic IT/Networking (e.g: CompTIA A+, ITIL Foundation, CCNA) is a plus. Experience: 2-4 years of experience in IT monitoring or helpdesk roles with mandate skills monitoring tools, network operation center Mandate skill :- excellent communication and IT Skills Basic understanding of IT infrastructure (servers, OS, networks, applications) Hands-on experience in monitoring tools and network operation center ticketing systems must have. Good communication skills and ability to follow SOPs Ability to work 24x7 rotational shifts (including weekends and holidays) Strong attention to detail and sense of urgency Requires candidates to Work from Office. Meticulous and able to work independently and meet tight deadlines Key Responsibilities: 1. Perform real-time monitoring of servers, network devices, applications, jobs and services using monitoring tools (e.g. JP1, Solar winds, Nagios, Zabbix, SCOM, App dynamics, Dynatrace, Ops Ramp). 2. Identify, acknowledge and log alerts, events and anomalies 3. Escalate incidents to L1/L2 support teams based on defined SOPs and severity 4. Perform basic health checks and validations as per runbooks 5. Track and update incident tickets in ITSM tools 6. Perform initial triage of alerts (e.g. service restarts, disk clean-up commands if permitted). 7. Document incidents, actions taken, and resolution/escalation steps 8. Communicate with on-call engineers and shift leads for follow-up or escalations 9. Ensure monitoring dashboards and tools are operational and report any issues 10. Provide shift-wise handover updates and contribute to incident reviews Mandatory skills: - · Basic understanding of IT infrastructure (servers, OS, networks, applications) · Hands-on experience in monitoring tools and ticketing systems must have. · Good communication skills and ability to follow SOPs · Ability to work 24x7 rotational shifts (including weekends and holidays) · Strong attention to detail and sense of urgency · Requires candidates to Work from Office. · Meticulous and able to work independently and meet tight deadlines Show more Show less

Posted 15 hours ago

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4.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Title: SAS Monitoring Specialist Experience Level: 4 Years Location: Hyderabad Job Type: Full-time Job Summary: We are seeking a skilled and detail-oriented SAS Monitoring Specialist with 4 years of hands-on experience in SAS environments. The ideal candidate will be responsible for monitoring, maintaining, and optimizing SAS platforms to ensure continuous performance, availability, and data integrity. You will work closely with IT, data engineering, and analytics teams to ensure smooth operations of all SAS systems and processes. Key Responsibilities: Monitor SAS servers and environments (SAS 9.4, SAS Grid, Viya) for performance, stability, and capacity. Analyze logs and system alerts to proactively identify potential issues and resolve them promptly. Manage and troubleshoot scheduled SAS jobs and batch processes. Support daily health checks, user access issues, and performance tuning. Collaborate with SAS Admins and Infrastructure teams to manage upgrades, patches, and migrations. Automate monitoring tasks using scripts (Shell, Python, or SAS-based). Create dashboards and reports to track system performance and job success/failure rates. Document system procedures, incidents, and resolution steps. Maintain compliance with internal policies and external regulations regarding data usage and security. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 4+ years of experience in SAS monitoring or administration. Strong knowledge of SAS tools (SAS 9.4, Viya, SAS Management Console, Enterprise Guide). Experience with SAS job scheduling tools like LSF, Control-M, or similar. Familiarity with operating systems (Linux/UNIX/Windows) and system-level monitoring. Proficiency in scripting languages for automation (Shell, Python, PowerShell, or SAS Macros). Solid understanding of performance tuning and root cause analysis. Excellent problem-solving and communication skills. Preferred Skills: Experience with cloud-based SAS platforms (AWS, Azure). Understanding of data integration and ETL processes in SAS. Knowledge of monitoring tools like Splunk, Nagios, or Prometheus. ITIL certification or knowledge of ITSM tools (ServiceNow, BMC Remedy). Show more Show less

Posted 17 hours ago

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8.0 years

0 Lacs

Hyderabad, Telangana, India

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Key Responsibilities: Design, configure, and maintain enterprise-level routing and switching infrastructure (Cisco, Juniper, etc.) Perform network upgrades, patching, and troubleshooting. Manage routing protocols such as OSPF, BGP, and EIGRP. Configure and maintain VLANs, STP, EtherChannel, and other Layer 2 technologies. Monitor network performance and perform capacity planning. Conduct network diagnostics and resolve hardware, software, and other network issues. Ensure network security through proper configurations and monitoring tools. Document network configurations, changes, and procedures. Collaborate with other IT staff and departments on network integration and optimization. Support network automation and scripting initiatives (e.g., Python, Ansible is a plus). Qualifications: Required: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 8+ years of experience in routing and switching roles. Strong understanding of TCP/IP, subnetting, and Layer 2/3 network principles. Hands-on experience with Cisco routers and switches (or equivalent). Experience with enterprise routing protocols (OSPF, BGP). Proficiency in troubleshooting tools like Wireshark, ping, traceroute. Preferred: Cisco certifications (e.g., CCNA, CCNP). Experience with network monitoring tools (SolarWinds, PRTG, Nagios). Knowledge of network security practices, including ACLs and firewalls. Exposure to SDN (Software Defined Networking) technologies. Familiarity with ITIL processes. Show more Show less

Posted 18 hours ago

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2.0 years

0 Lacs

Noida, Uttar Pradesh

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Noida,Uttar Pradesh,India Job ID 765534 Join our Team About this opportunity: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. What you will do: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. The skills you bring: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Qualification: CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Work Experience: Minimum 2+ year experience, Network Monitoring or Technical Support roles. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Posted 21 hours ago

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4.0 - 6.0 years

0 Lacs

Greater Chennai Area

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Greetings from DSRC!!! DSRC provides competitive compensation that is revised purely on performance , flexible work hours & friendly work environment . At DSRC you will have opportunity not only to learn but also explore your area of interest with respect to technology and also effectively use the skills acquired over few years of IT experience. Experience: 4 to 6 years Requirement: Linux System Administrator Working from home will be available on an optional basis. Key Responsibilities Linux System Administration Install, configure, manage and maintain Linux servers (Ubuntu, RHEL, CentOS, or similar) in production and staging environments. Perform server migrations, system upgrades, patches, and kernel tuning. Troubleshoot performance issues and resolve system-related incidents. Manage user accounts, permissions, and access control mechanisms in Linux environments. Virtualization and Containerization Management Deploy, Manage and maintain virtualization infrastructure such as VMware, Hyper-V etc. Perform capacity planning, resource allocation, and performance tuning for virtual machines and containers. Build, deploy, and orchestrate containerized applications using Docker and Kubernetes. Ensure seamless orchestration and scaling of container workloads in production environments. Design scalable container infrastructure with Helm charts, namespaces, and network policies. Networking Expertise Configure and manage networking services and protocols including TCP/IP, SSH, HTTP/HTTPS, FTP, NFS, SMB, DNS, DHCP, VPN. Configure and manage firewalls and routing. Troubleshoot network-related issues impacting Linux systems and virtual environments. Diagnose and resolve network connectivity issues and implement firewall rules and NAT. Security and Hardening Implement robust security measures including OS hardening, patch monitoring and management, firewall configuration, intrusion detection/prevention, and compliance adherence. Conduct regular security audits and vulnerability assessments. Harden operating systems using industry best practices (CIS benchmarks, SELinux, AppArmor). Implement and manage security tools like Fail2Ban, auditd, and antivirus solutions. Conduct regular vulnerability assessments and ensure system compliance. Automation and Scripting Develop and maintain automation scripts using Bash, Python, Ansible, Perl or similar tools to automate system installations, configuration, monitoring, provisioning virtual machines with required software and reporting. Streamline operational workflows through scripting and configuration management tools. Develop and maintain deployment pipelines for system provisioning and software rollouts. Backup and Disaster Recovery Design, implement, and test backup and disaster recovery strategies to ensure data integrity, high availability and business continuity. Monitoring & Logging Setup, Deploy and manage monitoring tools to track system and application performance. Analyze metrics and optimize resource utilization. Monitor and troubleshoot issues related to hardware, software, network protocols, and storage systems in multi-layered environments. Proactively monitor infrastructure health and implement solutions to ensure system reliability and uptime. Collaborate with cross-functional teams to assess system capacity, conduct performance tuning, and support application scalability. Provide technical support and root cause analysis for system-related incidents. Required Skills And Qualifications Bachelor’s degree in engineering 4 years of professional experience in Linux system administration. Strong proficiency with multiple Linux distributions (Ubuntu, RHEL, CentOS etc.). Extensive experience with virtualization technologies (VMware, KVM, libvirt, QEMU etc). Proven expertise with container technologies: Docker and Kubernetes. Solid understanding of file systems, storage environments, and network protocols (TCP/IP, SSH, HTTP/HTTPS, FTP, DNS, DHCP, VPN). Solid experience in Linux security best practices, OS hardening, and compliance. Hands-on scripting experience with Shell scripting or Python; experience with automation tools like Ansible or Puppet. Familiarity with system monitoring and logging tools like ELK Stack, Fluentd, Graylog etc. Experience with backup and disaster recovery planning. Experience in configuring monitoring tools like Nagios, Prometheus, Grafana, Zabbix etc. Experience in system documentation, providing technical support to users, and collaborating with IT teams to improve infrastructure and processes. Knowledge of cloud platforms (AWS, Azure, GCP) is a plus. Strong analytical and troubleshooting skills. Experience in database tuning and capacity planning is a plus. Excellent verbal and written communication skills. Self-motivated, organized, and capable of managing multiple priorities simultaneously. Show more Show less

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8.0 years

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Chennai, Tamil Nadu, India

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We are seeking a highly skilled and experienced Senior Network Engineer with deep expertise in Palo Alto Networks technologies to join our growing IT team. The ideal candidate will have a strong background in designing, implementing, and managing enterprise network infrastructures with a heavy focus on security and high availability. Key Responsibilities Design, implement, and maintain network infrastructure with a focus on Palo Alto firewalls and security appliances. Configure and manage Palo Alto Panorama, VPNs (IPSec/SSL), NAT policies, and security zones. Perform firewall migrations, upgrades, and high availability configurations. Troubleshoot and resolve complex network and security issues across a multi-site enterprise environment. Monitor network performance and proactively identify and resolve bottlenecks or security vulnerabilities. Collaborate with security and infrastructure teams to define network security policies and standards. Document network topologies, configurations, and procedures. Ensure compliance with industry regulations and internal security policies. Mentor junior team members and provide escalation support. Required Skills And Experience 8+ years of hands-on experience in network engineering. Minimum 5+ years of experience with Palo Alto Networks firewalls (PA Series and/or VM-Series). Proficient with Panorama, security policies, threat prevention, and wildfire analysis. Strong experience with routing and switching (OSPF, BGP, EIGRP). Knowledge of Cisco, Juniper, or Arista networking equipment is a plus. Experience with VPN technologies (site-to-site, client-based). Familiarity with network monitoring tools (SolarWinds, Nagios, PRTG, etc. Experience with cloud networking (AWS, Azure, GCP) is a strong plus. Understanding of Zero Trust Network Architecture and segmentation. Strong analytical and problem-solving skills. Excellent communication and documentation abilities (ref:hirist.tech) Show more Show less

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3.0 years

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Pune, Maharashtra, India

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Job Title : Linux System Administrator (3 to 5 Years Experience) Location : Pune Work from Office Department : IT / Infrastructure Job Type : Full-Time About Us Position Overview : We are seeking a highly skilled Linux System Administrator with 3 to 5 years of experience in managing Linux-based systems. The ideal candidate will have practical knowledge in Linux, Vmware and Networking. The role requires someone who can manage and optimize Linux servers while ensuring system security and reliability in a production environment. Key Responsibilities System Administration : Administer, configure, and maintain Linux servers (primarily Red Hat, CentOS, Ubuntu). Networking & Connectivity : Configure and troubleshoot network services and protocols (DNS, DHCP, NFS, VPNs, SSH, TCP/IP) to ensure smooth communication between systems. Web Server Management : Manage, configure, and optimize web servers like Apache and Nginx for performance, security, and scalability. Proxy Configuration : Configure and maintain reverse proxies using Nginx or other proxy solutions to efficiently manage traffic and load balancing. File Systems Management : Administer Linux filesystems and Network File Systems (NFS) to ensure remote file sharing and storage management. OS Patching & Updates : Regularly apply patches, security updates, and OS upgrades to keep systems secure and compliant with the latest standards. OS Security & Hardening : Implement and enforce security policies, including firewall configurations, SELinux, and SSH key management. Regularly perform security audits and ensure compliance with security best practices. System Optimization : Develop and implement strategies to optimize Linux systems, including kernel tuning, file system management, and performance monitoring, to maximize efficiency and resource utilization. Documentation and Training : Develop and maintain comprehensive documentation for Linux systems and processes, including configuration guides, standard operating procedures, and incident reports. Provide training and mentorship to juniors and collegues. Collaboration : Collaborate with cross-functional teams, including system administrators, network engineers, and application developers, to support Linux infrastructure requirements and initiatives. Participate in architectural discussions and provide recommendations for system improvements and enhancements. Performance Monitoring : Monitor system performance, analyze logs, and identify potential bottlenecks, optimizing resources to ensure smooth operation, good understanding of the open files, kernel parameters. Backup & Recovery : Plan and execute backup strategies for critical data and ensure the recovery process is efficient and tested regularly. Automation & Scripting : Write and maintain automation scripts (e.g., Bash, Python) for system maintenance tasks, software deployments, and monitoring. Troubleshooting & Support : Provide technical support and resolve system issues promptly, ensuring minimal downtime. Firewall & Security Tools : Experience in managing firewalls (e.g., iptables, firewalld) and security tools. Virtualization : Hands-on experience with virtual environments such as VMware, KVM, or Docker. Willingness to learn and work on AWS Cloud. Skills & Qualifications Experience: 3 to 5 years of experience in Linux administration, with demonstrated leadership in administering and optimizing Linux-based systems. Expertise in Linux operating systems, including Red Hat Enterprise Linux (RHEL), CentOS, Ubuntu, and Debian, with proficiency in system installation, configuration, and troubleshooting. Strong understanding of networking, storage, and virtualization technologies in Linux environments. Experience with automation tools and scripting languages such as Shell, Python, or Perl. Knowledge of security best practices and tools for Linux systems, including firewalls, intrusion detection/prevention systems, and vulnerability scanning. Excellent analytical, problem-solving, and communication skills, with the ability to lead cross-functional teams and collaborate effectively with stakeholders at all levels. Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs. Cloud Platforms: Experience with cloud-based Linux systems (AWS, GCP, Azure). Monitoring Tools: Experience using monitoring tools (e.g., Nagios, Prometheus, Zabbix, Grafana) for system health checks and alerts. Database Knowledge: Basic understanding of relational databases like MySQL, PostgreSQL, or similar. Soft Skills: Strong problem-solving skills, attention to detail, and ability to work under pressure in a fast-paced environment. Education & Certifications Bachelors degree in Computer Science, Information Technology, or a related field (preferred). Relevant certifications such as RHCSA, RHCE, CompTIA Linux+, or equivalent are highly preferred. (ref:hirist.tech) Show more Show less

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2.0 years

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Chennai, Tamil Nadu, India

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Unified Communications Engineering team is looking for an enthusiastic Devops engineer with a passion for databases , building and optimizing secure, reliable, scalable, and robust systems. As part of this role, you would be involved in building, evolving, and managing the databases as well the infrastructure, processes, systems & applications for our Communications applications platform. The ideal candidate should have a solid background in nosql and relational databases, continuous integration and deployment methodologies, observability, and configuration management tools and processes. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside seasoned engineers while making meaningful contributions to our expanding Unified Communications business. Job Description Who we are: The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products. Responsibilities Design, build, and maintain CI/CD pipelines to automate the software delivery process. Deploy and manage databases Optimize performance and queries, handle backups, restores, and data migrations. Monitor database health and availability. Monitor systems and set up alerts (Prometheus, Grafana). Ensure security, backups, and disaster recovery. Work closely with developers to streamline the release process and improve development workflows. Implement monitoring and logging solutions to ensure the availability, performance, and security of our systems. Troubleshoot issues related to deployments, performance, and scalability. Collaborate with cross-functional teams to ensure alignment on DevOps best practices and standards. Stay up to date with the latest trends and technologies in DevOps, containerization, and cloud computing. Creates and maintains documentation for the process and tools used by the team. Skillsets A minimum of 2 years progressively responsible experience as a DevOps engineer with specialization in databases. Strong Experience with any nosql and relational databases including managing them in a production enviroment. Strong troubleshooting skills Experience with configuration management and automation tools like tools like Terraform or Ansible. Experience with programming or scripting languages like Python. Experience with CI/CD tools such as Concourse, Jenkins, GitLab CI, or Travis CI. Intermediate experience in Logging and Monitoring tools, e.g. Splunk, Elk, Grafana, Nagios, OP5. Experience upgrading and patching Operating Systems, e.g. Redhat, CentOS, Ubuntu. Working knowledge of OS commands. Experience with applications support and debugging. Core Responsibilities Analyzes and determines integration needs. Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Show more Show less

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170.0 years

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Pune, Maharashtra, India

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We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Accountabilities/Responsibilities The Role: We are looking to expand our team through M&G Global Services to continue to provide the highest levels of service to our end users. The new Enterprise Tooling Team will work to high standards within our growing business by integrating our key platforms into ServiceNow via the ITOM module. This team will be new to M&G and means anyone joining will have the opportunity to shape the team for the future. We are in the process of implementing ITOM modules with a strategic partner. Joining the team at this exciting point will mean you will not only be able to learn the ins and outs of our estate and implementation but be able to input to the standard operating procedures and understand the process of on-boarding new platforms. You will be exposed to our cloud environment set up (Azure, GCP, OCI), platforms such as Ansible, OpenShift amongst other enterprise tooling which will be integrated into ITOM. The team mainly support our UK business with extended support for Asia Pacific regions. This means working flexible hours to meet our business needs. Key Skills And Experience Required We always support colleagues to develop their skills but to be successful in this role the following experience and skills be required by our engineers: Applicants must be fluent in both verbal and written English in order to communicate with our business users and stakeholders. Experience working with both technical and non-technical teams to take requirements and deliver solutions to meet these Experience owning projects / programs of work and making logical decisions for the best outcomes. Experience tuning and improving existing monitoring and alerting processes to reduce false positives and enhance accuracy. Experience of using, contributing and maintain a CMDB. Experience developing and maintaining dashboards and reports to provide visibility into system health and performance. Utilise event correlation platforms (e.g., ServiceNow ITOM) to streamline incident management and response. Proficiency in scripting languages (e.g., Python, PowerShell) for automation Experience with monitoring tools such as Nagios, Dynatrace, Datadog, App Dynamics, Azure Monitor etc. Experience in connecting infrastructure to monitoring platforms. An understanding of IT infrastructure, including servers, networks, and applications. Experience in ITIL methodology / configuration of IT Service Management, Incident Mgmt, Problem Mgmt., Change Mgmt. etc. Experience in leading Technical Reviews, End User Trainings and mentorship to junior team members Preferred Skills: Expertise in setting up ServiceNow ITOM – Cloud Mgmt., Event Mgmt., integration with 3rd party monitoring tools Understanding of service maps and ability to utilise them to provide meaningful data to key stakeholders Demonstrate an awareness of Best Practices of ServiceNow implementation Experience developing / building An understanding of cloud platforms e.g. (Azure, OCI, GCP) Knowledge of log management and analysis tools like Splunk or ELK Stack. You need to be this kind of person Passionate about providing unparalleled levels of service and automation to the cloud products that enable our business Able to work and learn quickly in a fast pace, fun and dynamic environment Care about doing a great job and exceeding expectations with the quality of what you do Curious to learn and develop your own technical skills Able to both collaborate and move as a team but also be self-motivated and deliver results independently when required. Able to take ownership of issues, tasks and solutions managing them from inception to conclusion. Whilst working within the audit and governance frameworks. Willing to grow, question and contribute to the team and wider area around you Ability to challenge and speak up in discussions with colleagues of all levels Educational Qualification: Graduate/Masters in any discipline Min 6-8 years of domain experience Cloud certifications would be an added advantage M&G Behaviours relevant to all roles: Tell it like it is: Respectfully speaking up to create better ways forward – both direct and empathetic Own it now: Putting your name on things with confidence to drive progress and results quickly Move it forward together: Forming cross functional teams to seize the right opportunities and solve real problems …………With CARE and INTEGRITY………………………………………………………... We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

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12.0 years

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Manesar, Haryana, India

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This is an L3-level, individual contributor onsite role at a Government sector client in Manesar, Haryana. Immediate or max 1-month joiners preferred. Deep hands-on Systems troubleshooting (Infra + Cloud Admin) Roles and Responsibilities On-Premises Administration (Windows s Linux): Deliver L3 troubleshooting and resolution for Windows Server (2016–2022) and Linux (RHEL, Ubuntu, CentOS) Administer Active Directory, DNS, DHCP, Group Policies , and network file services Deploy and optimize virtual machines using VMware vSphere and Microsoft Hyper-V Manage disk volumes, backup schedules , and patch baselines across systems. Coordinate escalations with OEMs and vendors Cloud Infrastructure (AWS/Azure): Configure and manage IaaS components (VMs, Load Balancers, VPC, Storage, IAM, etc.) Configure and maintain cloud infrastructure using AWS EC2, Azure VMs, IAM, S3/Blob, Route Tables, Load Balancers. Troubleshoot cloud outages , VPC connectivity, access control issues, and performance bottlenecks Support hybrid cloud adoption and application migrations Assist with cloud integration, lift-and-shift migrations, and cost optimization practices. Monitoring s Automation: Implement monitoring via Nagios, Zabbix, AWS CloudWatch, Azure Monitor Create PowerShell and Bash scripts for automation, health checks, and maintenance Use PowerShell scripts, Bash , or automation tools (e.g., Ansible) to streamline administrative tasks. Own alert handling, event correlation , and SOPs for infrastructure stability Technical Escalation s RCA: Take ownership of critical escalations , conduct RCA, and collaborate across cross-functional teams (Network, App, Cloud). Own end-to-end incident resolution and root cause analysis (RCA) Proactively address recurring issues and participate in problem management Collaborate with IT, cloud teams, and application owners for in-depth troubleshooting Candidate Profile Experience: 10–12 years in enterprise IT infrastructure Role Type: Individual contributor, Hands-On Technical Specialist Strong communication skills : Able to document, articulate, and coordinate effectively with technical and non-technical stakeholders. Scope: L3 escalation support Preferred Qualifications B.E./B.Tech/MCA or equivalent in Computer Science / IT Certifications (Preferred): Microsoft Certified: Windows Server / Azure Administrator AWS Certified SysOps Administrator RHCE / RHEL Certified Admin Show more Show less

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5.0 years

1 - 2 Lacs

India

On-site

Design and develop comprehensive DevOps training programs that align with industry best practices and the organization’s objectives. Conduct training sessions on DevOps tools, processes, and methodologies such as version control, continuous integration/continuous delivery (CI/CD), automation, containerization (Docker, Kubernetes), cloud platforms (AWS, Azure, Google Cloud), and monitoring. Provide hands-on training with real-world examples, case studies, and scenarios to ensure practical understanding. Create training materials such as slides, tutorials, videos, and documentation to enhance the learning experience. Lead workshops, webinars, and seminars to impart DevOps knowledge to different teams across the organization. Continuously update training content to reflect new technologies, tools, and trends in the DevOps landscape. Help learners troubleshoot problems and provide support during exercises and training sessions. Assess the progress of trainees through quizzes, exams, hands-on labs, and feedback surveys. Provide constructive feedback to help learners improve their DevOps skills. Track and evaluate training effectiveness through performance metrics and feedback to refine and enhance the programs. Act as a subject matter expert to answer questions and offer consulting to teams looking to adopt DevOps practices. Provide advice and mentorship to individuals or teams seeking to improve their DevOps processes. Stay up-to-date with the latest developments in DevOps tools and techniques, and share this knowledge with the team. Collaborate with internal teams and management to identify skill gaps and tailor training programs accordingly. Support DevOps implementation within teams by promoting best practices, standards, and guidelines. Proven experience as a DevOps Engineer, Software Engineer, or related role, with expertise in DevOps tools and practices. Experience in designing and delivering training programs, either formally or informally. Strong understanding of the DevOps lifecycle, including version control, CI/CD, infrastructure as code, containerization, and automation. Proficiency in DevOps tools such as Jenkins, Git, Docker, Kubernetes, Terraform, Ansible, Nagios, and monitoring tools. Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud. Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per month Schedule: Day shift Experience: total work: 5 years (Preferred) Work Location: In person

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12.0 years

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Pune, Maharashtra, India

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Job Title IT Specialist I Job Description Job Title Shift lead, Global IT Service desk. Overall Experience – 12 + years with IT Infrastructures. Job Description Technical Skills Excellent Oral and written communication skills Must have previous exposure of dealing with international projects. Experience with IT Project deliveries & technical guidance of teams. Knowledge of end-to-end IT Infrastructure architecture. Should have the focus towards technologies and their dependence on each other. Architect level knowledge is a must. Sound knowledge of server environments both Linux & Microsoft Windows Server (Server 2016 R2, 2019) Client OS (Windows 10, 11) (MCSA & RHCSA certifications) Sound Knowledge of Virtualization, VMware ESXi 6 or above (VCP certification preferred) and storage technologies. Experience in monitoring and resolving hardware issues relate to server & client hardware. Experience with HP Server hardware would be an added advantage. Experience with supporting container platforms will be desired and experience with setting up teams for container support will be added advantage. Sound understanding of ITIL concepts. Secondary Skills Specific experience with Nagios or OP5mon would be an added advantage. Experience with other IT monitoring tools would also help. Knowledge of Networks & Cisco technologies would be an added advantage. Experience with VEEAM or other backup products. Primary Roles & Responsibility Ensures quality project delivery, including interacting with customers, answering customer enquiries, and effectively handling customer complaints. Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks. Assists management with hiring processes and new team member training. Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance. Communicates deadlines and goals to team members. Develops strategies to promote team member adherence to company regulations and performance goals. Conducts team meetings to update members on best practices and continuing expectations. Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines. Ensures company brand materials and physical working spaces meet and exceed company presentation standards. Qualifications Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). Proven experience in a leadership or supervisory role within an ICT department. Strong technical knowledge across a range of IT areas, including hardware, software, networks, and security. Project management experience, with a demonstrated ability to lead and execute IT projects. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. ITIL or other IT service management certifications are a plus. Show more Show less

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0 years

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India

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Job Role : Database & Network Administrator / Architect For Workflow Annotation Specialist Project Type: Contract-based / Freelance / Part-time – 1 Month Job Overview: We are seeking domain experts to participate in a Workflow Annotation Project . The role involves documenting and annotating the step-by-step workflows of key tasks within the candidate’s area of expertise. The goal is to capture real-world processes in a structured format for AI training and process optimization purposes. Domain Expertise Required : Tune, secure, and back up databases; perform restores and patching Design schemas, plan migrations, and implement high-availability/DR setups Configure firewalls, VPNs, VLANs; monitor network traffic and capacity Script automation/fixes and maintain infrastructure resilience Tools & Technologies You May have Worked: Tools (Commercial): Oracle, SQL Server, Amazon DynamoDB, Elasticsearch (Elastic Cloud), Cisco IOS, Palo Alto PAN-OS, Juniper OS, SolarWinds, Windows Server, Nagios XI, Zabbix Enterprise Tools (Open/Free): Ubuntu, CentOS, Debian; MySQL, PostgreSQL, MariaDB, SQLite, MongoDB Community pfSense, OpenWrt, Wireshark, Nagios Core, Zabbix, Prometheus + Grafana OpenVPN, WireGuard, Bash, Python, Git pgModeler, MySQL Workbench CE Open Source / Free Software Experience Office & productivity suites: Google Workspace (free tier), LibreOffice Suite, LibreOffice Draw Email & calendar: Thunderbird + Lightning, Nextcloud Mail/Calendar Communication tools: Jitsi Meet Notes & task management: Joplin, Standard Notes, Simplenote Databases & organization: Airtable (free tier), Baserow Show more Show less

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10.0 years

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Delhi, India

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We're Hiring: Network Operations Support Engineer Location: Bengaluru, Delhi, Lucknow Experience: 1–10 Years Mode: Full-Time | On-Site/Remote/Hybrid We are looking for a skilled and proactive Network Operations Support Engineer to join our growing IT infrastructure team. If you enjoy tackling escalated issues, managing secure networks, and playing a key role in uptime and performance — we’d love to hear from you. Key Responsibilities Network Troubleshooting & Management Resolve escalated L1 issues such as switch ports, connectivity, and basic routing Monitor and maintain network health using advanced tools Assist with VLANs, subnetting, and routing protocol configurations Firewall & Security Device Administration Modify firewall rules under change protocols Monitor traffic logs, block attempts, and support IDS/IPS updates Manage proxies and web filtering policies VPN & Remote Access Support Troubleshoot VPN issues on client and firewall sides Support SSL certificates and MFA integration Maintain secure site-to-site VPN connections Security Monitoring & Incident Handling Respond to alerts such as failed logins, malware, and unauthorized access Support malware isolation and incident handling Patch & Update Management Apply firmware and software updates Monitor endpoint security compliance Backup & Configuration Management Maintain and restore network device backups Keep configuration documentation updated Compliance & Policy Enforcement Ensure adherence to security and network policies Support audits with reports, logs, and configurations Collaboration & Escalation Work with L3 teams for complex issues Document diagnostics thoroughly for escalation What You Need Hands-on experience with switches, routers, VPNs, and firewalls Familiarity with tools like Wireshark, Nagios, SolarWinds, etc. Working knowledge of IDS/IPS, proxy servers, and MFA Strong troubleshooting and documentation skills Industry Technology, Information and Internet Employment Type Full-time Show more Show less

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8.0 years

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Noida, Uttar Pradesh, India

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Skills Required Able to work in a fast paced Agile-centric team environment for the design /architecture, development, maintenance and delivery of enterprise monitoring systems in the IT applications and Infrastructure and across Business Functions. Responsible for integration and implementation of specialized monitoring and SLA management tool in a complex and scaled out environment monitoring over hundreds of critical devices. This Agile-Centric project role works directly with Architecture teams, support teams, and customers on a daily basis to provide platform support and assistance. Should have minimum 8+ years of Experience specializing in Design, Implementation upgrade and support of (minimum of two tools) CA Tools / IBM Tivoli /HP Open view /Service Now/ BMC / Nagios / Solarwinds with proven work experience on a large project / client environment. Good Knowledge on various Operating System Linux, Windows, Unix, Solaris etc. Good written and verbal communication skills. Good Knowledge on product upgrades and maintenance, troubleshoot tools related problems, and will be responsible for the overall availability of the tools infrastructure and the environment. Good troubleshooting & Analytical knowledge. Flexible to learn and manage other Enterprise Tools from other OEM stack. Good Knowledge on Perl, shell, java etc. scripting. Maintain knowledge documents and Preparation of Integration, Operations & Run book documents. Strong experience in a 24x7 high availability environment. Understand the monitoring requirements of a customer & translate them into functional requirements. (ref:hirist.tech) Show more Show less

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6.0 years

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Pune, Maharashtra, India

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Role : Network Engineer Exp : 6+ Years. Location : Remote. Shift Timings : 2pm-11pm. Skillset : Cisco, Pfsense Firewalls,Level 2(Preference). Certification : CCNA-L1/L2. Job Description We are seeking a skilled and motivated Network Engineer to join our dynamic IT team. The ideal candidate will possess hands-on expertise in networking technologies, certifications such as CCNA or CCNP, and a strong understanding of Cisco products. This role demands a proactive individual capable of maintaining, improving, and troubleshooting complex network systems while adhering to the highest standards of reliability and security. Key Responsibilities Design, implement, and maintain network systems, including Cisco MCUs, CMS, and VQCM. Configure and manage Cisco and Pfsense firewalls to ensure robust network security. Monitor and analyze network performance using tools such as Nagios and Graylog servers. Administer and maintain virtualization platforms like Proxmox. Set up and manage remote network access solutions such as Cisco-any connect and Perimeter81. Provide technical support for Azure/O365 and cloud infrastructure. Maintain and troubleshoot Windows machines and Active Directory environments. Collaborate with the IT support team to address and resolve issues through the ticketing system. Manage and optimize VMware environments for performance and reliability. Required Qualifications CCNA or CCNP certification. Proven experience with Cisco products, including MCUs, CMS, VQCM, and firewalls. Experience with Pfsense firewalls and Graylog servers. Knowledge of virtualization technologies like Proxmox. Understanding of remote access solutions such as Perimeter81. Basic knowledge on Azure/O365 and cloud infrastructures. Proficiency in managing and supporting Windows machines. Knowledge of Active Directory environments and related administrative tasks. Experience in VMware configuration and troubleshooting. Familiarity with IT support workflows and ticketing systems. (ref:hirist.tech) Show more Show less

Posted 3 days ago

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