Chief Operating Officer

Job Title

Location

Employment Type

Experience

About Aaizel Tech Labs

Aaizel Tech Labs is a pioneering tech startup operating at the intersection of cybersecurity, AI, geospatial solutions, and more. We drive innovation by delivering transformative digital solutions across industries. Join us to work on cutting-edge projects in a dynamic, collaborative environment where your expertise in Frontend development will shine.

Role Overview

We are seeking a dynamic and strategic Chief Operating Officer (COO) to lead and scale our global operations across India and international markets. As the COO, you will play a pivotal role in transforming our vision anchored in cutting-edge AI driven technologies into efficient, scalable, and high impact execution. An M.Tech combined with an MBA from a reputed institution is highly preferred, reflecting the ideal mix of deep technical expertise and strategic business leadership.

Key Responsibilities

Strategic Execution & Operational Leadership

• Operationalize the company’s vision and strategic goals into structured, scalable, and measurable operational plans.
• Establish short and long-term goals, KPIs, and operational roadmaps aligned with business growth, innovation, and international expansion.
• Drive cross-functional alignment and accountability across product, engineering, delivery, HR, and business development functions.

Technology-Driven Operations Management

• Oversee operations across AI/ML, Geospatial, Embedded Engineering, Cybersecurity and more to ensuring excellence in product delivery, R&D, and deployment.
• Work closely with the CTO and team to ensure that infrastructure, platforms, and development environments (AWS, GCP, Kubernetes, MLOps, CI/CD, embedded systems) meet business objectives.
• Support DevSecOps integration, vulnerability management, and compliance with global cybersecurity standards (ISO 27001, SOC 2, NIST).

Global Delivery & Market Expansion

• Lead and scale global delivery operations with teams based in India and across international markets
• Ensure global compliance with country-specific laws, data protection regulations (GDPR, HIPAA), and cross-border service models.
• Oversee project governance, resource allocation, client onboarding, and post-delivery support in coordination with PMO and delivery heads.

Financial Management & Business Performance

• Coordinate with the finance team to manage budgets, optimize operational costs, and support revenue forecasting, margin improvement, and financial health.
• Lead resource planning, investment prioritization, and vendor/partner negotiations to ensure operational efficiency and capital stewardship.
• Monitor business unit P&Ls, program-level financials, and key commercial performance indicators.
• Monitor financial performance at both macro (business unit) and micro (project-level) levels, ensuring profitability and operational discipline.

Risk, Compliance & Quality Assurance

• Design and implement robust risk management frameworks to identify, mitigate, and monitor operational, cyber, and compliance risks.
• Establish quality control protocols, audit practices, and standard operating procedures (SOPs) for service excellence and delivery assurance.
• Ensure ethical practices and adherence to corporate governance standards across all operating regions.
• Lead internal audit readiness, quality benchmarks, and process governance protocols.

People Leadership, Culture & Organization Development

• Build, lead, and mentor high performing teams across functions, geographies, and domains ensuring alignment with company values and goals.
• Drive leadership development, talent retention, and succession planning programs to support scalable, future-ready teams.
• Promote a people-first, inclusive, and collaborative culture that encourages innovation, accountability, and continuous learning.

Customer & Partner Success

• Ensure high levels of client satisfaction by embedding excellence in delivery, responsiveness, and value realization.
• Build and nurture strategic relationships with key enterprise customers, technology partners, and ecosystem stakeholders.
• Support pre-sales, proposal planning, and contract execution to ensure operational feasibility and long-term account success.

Process Innovation & Digital Transformation

• Drive business process re-engineering initiatives to improve operational agility, productivity, and customer experience.
• Champion the adoption of AI-driven automation, analytics, and operational intelligence tools for decision-making and efficiency.
• Continuously assess and improve operational tools, dashboards, and workflows through digital innovation.

Skills & Experience Requirements

• 8 + years of experience in operational leadership roles within tech-driven companies.
• Deep understanding of AI/ML, Geospatial, Embedded Systems, and Cybersecurity domains.
• Strong technical knowledge of cloud (AWS, GCP, Azure), CI/CD, DevSecOps, MLOps, and secure systems architecture.
• Proven success in managing global teams, delivery operations, and cross-border compliance.
• Solid experience in budgeting, forecasting, P&L management, and strategic planning.
• Excellent leadership, team-building, and stakeholder communication skills. Familiarity with international compliance standards (ISO 27001, SOC 2, GDPR, etc.).

Education Requirements

• M.Tech in Computer Science Engineering.
• MBA from a reputed institution, with a focus on Operations, Strategy, or Technology Management.
• A combination of strong technical and business education is highly preferred.

What We Offer

• Innovative Projects: Engage in cutting-edge applications that drive digital transformation across multiple industries.
• Professional Growth: Benefit from continuous learning opportunities, mentorship, and a clear pathway to career advancement.
• Collaborative Culture: Work alongside a dynamic team that values technical excellence, creativity, and innovation.
• Impactful Work: Play a key role in shaping our digital strategy and delivering exceptional user experiences.

How To Apply

If you are enthusiastic about being a part of a fast-paced & innovative environment, we’d love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and how you can contribute to Aaizel Tech Labs’ success.

Send your application to:

• hr@aaizeltech.com
• bhavik@aaizeltech.com
• anju@aaizeltech.com