370 Attrition Management Jobs - Page 8

Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions. How do they use it? Media outlets add a little magic to their coverage with our stats and graphics packages. Sportsbooks can offer better predictions and more accurate odds. The world's top coaches are known to use our data to make critical team decisions. Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! Our teams of technical experts specialize in harnessing live sporting data, using advanced cloud technologies, Java, JavaScript and Python. It is these tech teams that enable us to extract patterns through AI and Machine Learning and deliver our insights via APIs. In short, they turn complex data into magical experiences with cutting-edge technology. Responsibilities: An HR Manager will take care of multiple functions, and the key responsibilities will include: Resourcing and Talent Management: Working with the Resourcing Team, support all aspects of the recruitment process across client group. Work with Hiring Managers to support smooth and seamless employee onboarding and induction Actively participate in succession planning activities. Identify key talent in client group and ensure that they have a clear development plan. Actively promote job rotation, career development. Leavers: Utilise the HR Services team to ensure all leavers are processed accurately and on time across the region and ensure exit interviews are conducted. Actively work with labour turn over rates to identify trends and take action to improve staff retention and engagement across client group. Competence Development: Encourage and promote the Leadership and development programmes, Stats Perform competences. Reward: Liaise with Reward team to understand and support the Total reward framework, compensation, incentives, recognition and benefits. Lead Performance review, calibration, Annual Salary Review (ASR) and Bonus processes with client group, and wider HR team as required. Employee Productivity: Actively drive productivity across client group including absence management, management of long term sick, and ensure that Back to Work interviews are completed, monitoring and addressing any trends. Actively manage performance ensuring that all employees are set clear goals, performance discussion and managing performance improvement process is understood and embedded with full documentation in place. Encourage environment of actively recognising high performance. Organisational Development: Organisation management, design & role relationships including Job Titles and Job Descriptions and role evaluation. Promote Workplace equality. Support Employee Health, Safety and Wellbeing. HR Administration: Working with the HR Services responsible for full administration and ensuring that all forms and processes are completed accurately, on time and with a robust business case (as applicable). Responsible for ensuring that any submissions are accurately completed and verified against the HR matrix and in line with approval matrix. Human Resource Information Systems: Understanding and knowledge of Global Employee Database, People Leadership Tool, Global Resourcing System and other relevant HR systems and tools. Employee Communication: Encourage and advocate Stats Perform Code of Conduct, employee branding, strategy and values communication, Stats Perform People and Pulse Surveys. Employment/Industrial/Labor Relations: Liaise with functional or operational management to develop and implement local human resource strategies that are appropriate for their business needs and consistent with the organisations overall human resource strategy. Understand and promote HR policies, processes and practices to create an engaged and motivated workforce who achieve Stats Perform business deliverables, quality, safety and environmental objectives. HC Forecasting: Undertake monthly headcount and employment cost forecasts for client group and develop manpower and resourcing plans. Support the implementation of salary and benefits across whole client group ensuring fairness and parity. Engagement: Actively drive engagement via involvement in People and Pulse survey completion and Action Plans across Region. Desired Qualifications: An expert in HR Management and Business Partnering Experience and knowledge of HR processes Facilitation skills Strong Labour law and industrial relations knowledge for Spain, ideally with global experience Experience in change and project management Experience in coaching employees and managers at all levels Degree in a relevant field OR equivalent experience Working experience in multinational companies Proficient in use of MS Office Skills Essential English language Knowledge of Oracle HR System Desirable Presentation skills Flexible, personable, collaborative with a “can-do” attitude Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

Job Title : Team Leader Location: Hyderabad (Gopanpalle) Notice Period : Immediate Joiners Only Shift Timings: Rotational Shifts About the Role: We are seeking an experienced and dynamic Team Leader to join our growing team in Hyderabad. The ideal candidate should have at least 2 years of on-paper experience as a team leader in a fast-paced environment and possess solid expertise in managing attrition and shrinkage effectively. Key Responsibilities: Lead, mentor, and motivate a team to achieve operational excellence Monitor and manage team performance metrics including attrition and shrinkage Implement strategies to improve employee retention and reduce absenteeism Conduct regular team meetings, one-on-ones, and performance reviews Address team concerns, ensure high levels of engagement and morale Coordinate with internal departments to resolve issues and ensure smooth operations Maintain daily, weekly, and monthly reports as required Required Qualifications & Skills: Minimum 2 years of documented experience as a Team Leader Strong understanding of attrition management and shrinkage control Strong problem-solving and conflict resolution abilities Experience in a BPO or customer service environment is a plus Perks & Benefits: Two-way cab facility within 25 kms of Gopanpalle

Role : Assistant Manager -BHR Location : Mumbai (Malad) Shift Timings : UK Shifts (9.5 hrs shifts) ******************************************************************************************* *IMMEDIATE JOINERS ALERT!* We're looking for candidates who can *join immediately*. If you're available, please *send your CV via WhatsApp only* to: *9152808909* Please note: *No calls* will be entertained. ******************************************************************************************* Job Description: The candidate should have core experience working on Stakeholder Management, HR policies, Employee Grievances, employee engagement, End to end employee life cycle, attrition management, Hire to retire stage experience., escalation management 1-3 years of experience working as Assistant Manager in BHR. Ability to handle stakeholders and making their own decisions. Experience working in BPO industry only should have worked in a similar face paced & dynamic work environment. Prefer candidate should reside within wester line or travelable distant from Malad. The candidate should have experience managing minimum 300+ headcount. The candidate should have experience working in a people management role ( team handling experience required) Minimum of 5+ years experience working in BHR Role and additionally 1+ years of experience working in a People Management Role. Some with excellent communication skills

We are looking for a dedicated and experienced HR Manager to oversee all aspects of human resources practices and processes at our Yakubpur facility. The ideal candidate will be responsible for recruitment, payroll, employee welfare programs, and handling generalist HR functions. This role plays a key part in shaping a positive work environment and ensuring HR operations run smoothly. Key Responsibilities: 1. Recruitment & Onboarding Handle end-to-end recruitment process: sourcing, screening, interviewing, and onboarding candidates. Coordinate with department heads to understand hiring needs and job specifications. Manage joining formalities and documentation. 2. Payroll & Compliance Process monthly payroll and maintain accurate employee records. Ensure compliance with statutory laws (PF, ESI, Gratuity, etc.). Maintain leave and attendance records through HR systems or software. 3. Employee Welfare & Engagement Develop and implement employee welfare initiatives and engagement activities. Address employee concerns and act as a point of contact for grievance redressal. Foster a positive and inclusive workplace culture. 4. HR Generalist Responsibilities Maintain and update HR policies and procedures. Conduct performance management processes and support appraisals. Organize training and development sessions as needed. Maintain all HR-related documents and databases.

Apply Now. Job Title. Operations Manager I. Job Description. The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.. Key Role And Responsibilities. :. Managing a team of 150 associates with the help of aligned 5 to 7 TL’s. Meet and exceed SLA targets. Understand operational metrics & have governance to ensure no misses. Drive performance and exceed the expectations. Attend weekly and monthly reviews with Internal Stakeholders and Client. Actively involved in client calls & manage client needs. Monitor production, efficiency, and schedule adherence tool to ensure high levels of efficiency. Establish cross skilling plan for the agents. Develop the team members by providing necessary support and guidance and nominate them for different OD trainings. Work closely with the team to ensure timely feedback is provided. Create good engagement levels with team members and reduce attrition numbers. Handle escalations (team and client). Ensure complete participation and contribution in organization/process level initiatives (e.g., Absenteeism, Attrition control) that may be implemented from time to time to improve efficiency. Achieve stretch targets and make decisions as well as manage complex/ difficult employee situations. Work as a Single point of contact for all non-operations departments and identify, evaluate & coordinate operational, Admin, IT and HR issues. Make appropriate recommendations and adjustments to leverage resources, skill changes, post Overtime, or escalate as required. Attrition Management & Employee engagement. Ensure leaves for the team are planned so that productivity is not affected. Coaching and feedback to mid and bottom quartile agents. Mentoring top quartile performers. Data collection and analysis of team performance parameters. Contribute to process improvements and innovation. Key Skills And Knowledge. Good communication and Analytical skills. Planning and prioritization of schedule adherence. Proficient with MS Office (Word, Power point and Excel). Flexible to work in Shifts (Morning and Night shifts and on Saturday/ Sunday weekly off). Ability to motivate under-performers to improve and excel. US Healthcare expertise preferred. Qualification Section. Graduate in any stream. Disclaimer:-. 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'. Location:. IND Pune Amar Tech Centre S No.30/4A 1. Language Requirements. English (Required). Time Type. Full time. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Apply Now. Show more Show less

Role: Operations Manager Experience: 8+ years Shift: 24/7 Location: Pune Note: Only female candidates are preferred. Must be a Manager on papers or tenure Deputy Manager Only looking for candidates with International BPO (Voice) experience. Immediate Joiners only. Key skills & knowledge: Ability to handle ad-hoc client requests. Ability to prepare and present reviews to the clients. Ability to work with teams and identify possible innovation opportunities that can be implemented to augment the existing process/systems /tools and make a suggested pitch to the client. Keep the highest level of sense check on the mental wellbeing of the staff and work with the concerned teams to improve wellness strategies, both with the client as well as with internal teams Expertise to lead and guide any new incubation projects being driven by the client, as well as internally. Green belt certification - highly desirable Action Oriented, Integrity and Trust, Perseverance Problem Solving, Drive for results and leadership skills. Managing & measuring work Ability to handle pressure. Very good finance and accounting skills Problem solving, analytical and data entry mastery. Excellent verbal and written communication skills Strong external and management reporting skills Contact: Sam - 7982371791 Email: Sam@hiresquad.in

Your day to day is: Deliver superior Employee experience throughout their life cycle for full time employees, contractual staff - On boarding, Inducting, Rehire, Leave, Movement Transfer, Promotion and Exit. Managing HR Operations including HR automation technology tools, Data process administration, Payroll HR compliances to improve process efficiency, deliver superior process outcome metrics, as well as address internal external stakeholders expectations (e.g., Finance, Legal, Compliance vendors, auditors, etc.) Enable decision making for the People success team using Data and Employee insights, as well as support Performance Rewards Lead on enabling various Performance Rewards programs. Disseminate information, manage all communications across employees on information that impacts their employment, including Policy changes, revisions communications. Design and cultivate positive experiences at every step of the employee journey, building thoughtful practices that engage employees. Help balance risk, taking into account employee, business and company perspectives in making complex decisions together with Legal compliance partners Triage employee relations cases, proactively identifies potential solutions to address employee issues and actions appropriately using guidelines Manage end-to-end recruitment & selection process Design and execute recruiting strategies to attract, evaluate and hire qualified candidates Review and screen candidate resumes, and gather and provide feedback on candidate interviews while assisting the hiring manager on making a hiring decision Proactively identify and address hiring needs. Work closely with the Leadership team to plan the hiring needs Evaluate and refine sourcing and selection procedures. Innovate on hiring practices by using new methods or channels Promote diversity at workplace and ensure recruiting strategies attract diverse candidates and achieve the diversity target in all the functions Oversee and improve overall candidate experience Maintain talent pipelines with potential candidates and past applicants for future staffing needs Gather and process documentation, so that HROne system has all the required information for a new hire Conduct Back-ground verifications for new hires You'll be successful in this role if you have: 4+ years of TA experience and direct sourcing experience 3+ years of HR operations experience Thorough understanding of recruiting methods and best practices Strong communication and interpersonal skills to work with employees and external contacts at all levels, demonstrating strong influencing and negotiating skills. Must be capable of working with senior management and working constructively with diverse personalities. Ability to use good judgment and discretion with highly confidential and sensitive personnel information. Strong organizing skills with the ability to prioritize workload and manage multiple tasks without close supervision. Ability to utilize PPT, Excel, Word to report, present and articulate various Talent Acquisition metrics, ideas, and strategies Has a mindset of taking the start-up to new heights and an individual contributor mindset Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive health and accidental insurance Amazing variable components (Retention, incentives, etc.)

Role Overview: We are looking for a dynamic and hands-on HR Business Partner (HRBP) to work closely with business leaders and sales teams. This role will be split evenly between Talent Acquisition (sourcing, hiring) and Talent Management (onboarding, engagement, retention, performance, learning). The ideal candidate is someone who thrives in a fast-paced, entrepreneurial environment and brings a strategic yet practical HR mindset to the table. Key Responsibilities: 1. Talent Acquisition (50%) Understand the manpower needs and define hiring strategies. Manage end-to-end recruitment for sales and support roles including sourcing, screening, interviews, offer rollout, and onboarding. Drive employer branding initiatives to attract high-quality talent. Build a proactive pipeline of candidates for key roles through active headhunting and network referrals. Coordinate with external agencies and recruitment partners as needed. 2. Talent Management (50%) Act as a strategic advisor to business leaders on people matters including team structure, engagement, and career development. Drive performance management processes including goal setting, mid-year, and annual reviews. Work closely with managers to identify top talent and plan development paths and succession planning. Monitor employee engagement levels and implement action plans to enhance workplace culture. Address employee concerns and ensure resolution in line with company values and compliance. Collaborate on L&D initiatives tailored to sales teams and support functions. Support implementation of HR policies, procedures, and HRIS tools. Key Requirements: Masters/Bachelors degree in Human Resources or related field. 35 years of experience in a generalist or HRBP role, preferably in a real estate environment. Strong understanding of recruitment strategies and employee lifecycle management. Strong hands-on experience in sourcing candidates using Naukri, LinkedIn Recruiter, and other job portals. Proven ability to independently manage end-to-end recruitment for mid to senior-level roles. Excellent interpersonal and communication skills with the ability to influence and collaborate across levels. Proactive, agile, and solution-oriented mindset. Comfortable working in a dynamic, fast-paced setup with minimal supervision. What We Offer: Opportunity to work with a growing and passionate team in a high-impact role. A culture that values innovation, ownership, and professional growth. Competitive compensation and benefits aligned with industry standards.

Key Responsibilities Act as the single point of contact for HR support for the assigned geographies/zone. •Collaborate with Branch Managers/Cluster Managers to align people priorities with business needs. •Support execution of organization-wide HR initiatives such as engagement campaigns, retention actions, and capability development programs for MFI. •Facilitate smooth onboarding and induction of new joinees, especially in remote locations. •Drive employee connect through field visits, skip-level interactions, and structured listening forums. •Capture ground-level pulse and report insights for course correction or escalation. •Manage grievances, disciplinary cases, and compliance issues sensitively and promptly. •Support closure of HR operations such as confirmation, transfers, and documentation in coordination with central HR Ops. Key Skills and Competencies Strong interpersonal skills and people connect. Ability to operate independently and navigate field complexities. Bias for execution with attention to operational details. High integrity and maturity in handling sensitive employee issues. Basic proficiency in HRMS tools. Proficiency in local languages (preferred for field connect) Tamil/Kannada/Odia

Greetings from Alldigi Tech.!! Hiring for Executive HRBP/ Employee Relation. Looking for an Immediate joiner. Designation: Employee Relation Salary: 3 - 4 LPA Process: HR Key ResponsibilitiesHuman Resources Conduct induction, and training sessions for new hires. Employee Relations ESIC and Gratuity Address and resolve employee grievances promptly. Foster a positive workplace environment through engagement initiatives. Provide support for performance evaluations and feedback discussions. Compliance & Record Management( Mandatory) Ensure adherence to statutory compliance (ESI, PF, labor laws, etc.). Maintain up-to-date employee records and databases. Handle ISMS and ISO audit requirements Prepare HR reports, analyze data, and provide actionable insights. Employee Engagement Organize events, monthly programs, and recognition awards. Conduct employee satisfaction surveys and recommend improvements. Conduct monthly RAG Analysis as a insight to control attrition Exit Management Conduct exit interviews and maintain records of feedback. Skills & Qualifications Master's degree in human resources, Business Administration. 06 -1 years of HR experience preferred. Strong knowledge of labor laws, payroll systems, and compliance. Proficiency in MS Office (Word, Excel, PowerPoint) Interested Candidates can call to HR PRUTHVI - 9620664492 or Kindly share your CV on same watsapp number or share your cv to pruthvi.s@alldigitech.com

Hi Dear , Job Seeker's We are hiring for Team Leader Position : Team Head /Lead Salary : 35,000 CTC /4.2 LPA Qualification : Graduation /Relevant Experience: Sales /BFSI / BPO Process: Banking Process Company : All Digi Tech Location: Bangalore Experience Note : Should have Min 2 years of experience handling a sales Team Location Note: About the Role: We are hiring Team Leaders for a dynamic BPO Sales Process. The ideal candidate should have at least 1 year of experience in handling outbound/inbound sales teams within a BPO environment. This role requires strong leadership skills, sales expertise, and the ability to drive a team towards achieving business targets. Key Responsibilities: Team Management & Leadership: Supervise, mentor, and lead a team of BPO Sales Executives to achieve sales targets. Conduct daily team meetings, performance reviews, and sales coaching to enhance productivity. Provide regular feedback and training to ensure continuous improvement. Manage team attrition and shrinkage, implementing strategies to retain talent. Work towards increasing the team size and improving overall team efficiency. Sales & Performance Management: Drive sales of products/services, preferably in credit card sales or call center-based sales processes. Ensure sales teams meet or exceed KPI and KRA metrics. Monitor and analyze individual and team performance on a weekly and monthly basis. Operational Excellence & Compliance: Track and accurately update operational performance files for sales agents. Ensure compliance with company policies and quality standards. Effectively communicate information in a timely, accurate, and understandable manner to the sales team. Motivation & Strategy Development: Develop and implement strategies to enhance sales performance and customer engagement. Identify gaps in performance and create action plans for improvement. Collaborate with the management team to execute business growth initiatives. Qualifications & Skills: Education: Any Graduate (Mandatory) Experience: Minimum 1 year as a Team Leader in a BPO outbound/inbound sales process Industry Preference: Call Center / Banking Sales / Credit Card Sales / Outbound Telesales Skills: Strong team management & leadership skills Excellent sales and negotiation abilities Good knowledge of operational metrics, KRA, and KPI tracking Complete knowledge of Attrition, Shrinkage, and Team Expansion Ability to motivate and drive sales teams to achieve targets Strong communication and problem-solving skills Why Join Us? Competitive Salary + Performance-Based Incentives Career Growth Opportunities in the BPO & Sales Industry Target-Driven & Fast-Paced Work Environment Rotational Week Off for Work-Life Balance Leadership Role in a Rapidly Growing Organization Work Location Relocation to BTM Layout After 1 Month Contact for More Details: Pavan Kumar Team Manager | Talent Acquisition | Human Resources All Digital Tech 7559042358 Click to chat : https://wa.me/917559042358

Job Title: Manager HR Business Partner Location: Trivandrum, Kerala Experience: 7–12 years Industry: IT/ITES Reports to: Senior HR Leadership / Director – HR Role Overview: As a strategic HR Business Partner, you will act as the primary liaison between business units and the HR team. You’ll play a vital role in enabling business success by aligning human resource strategies with business objectives, driving employee engagement, fostering a culture of performance, and implementing talent development initiatives. Key Responsibilities: Partner with business leaders to understand workforce needs and design people strategies. Lead talent management initiatives, including performance reviews, employee engagement, and succession planning. Drive employee relations activities, ensuring a positive and compliant work environment. Support change management efforts, including restructuring, workforce transformation, and cultural initiatives. Collaborate with COEs (e.g., L&D, Comp & Benefits) to deliver integrated HR solutions. Analyze HR metrics to measure success and recommend continuous improvements. Coach managers on leadership, performance, and team development. Facilitate onboarding, assimilation, and retention programs for key talent. Requirements: 7–12 years of progressive HR experience, with at least 2 years in a business partner role. Strong understanding of HR practices in the ITES industry. Excellent interpersonal and stakeholder management skills. Experience in managing HR analytics and creating data-driven strategies. Master’s degree in HR, Business Management, or related fields. Proven track record of leading or supporting digital transformation initiatives in HR is a plus. Preferred Attributes: Empathetic listener and effective communicator. Problem-solver with a collaborative mindset. Agile, resilient, and capable of thriving in a dynamic environment. Experience with HRIS tools like Workday, SAP SuccessFactors, or similar.

Role & responsibilities Looking for candidate who has an experience in end to end recruitment, soucing for all departments & taking care of Humen Resurse business partering role also. Preferred candidate profile Looking for 6 + years of experince in Retail sector. Any Graduate or post graduate.

Job brief: We are looking for HR business partners to oversee all human resources activities & operations and ensure they are aligned with the business goals for a telecom organisation. The candidates should have solid experience in HR practices and employee management. We need a candidate who has extensive experience in the areas of Recruitment, Performance Management, Project Management, Exit management & Vendor Management. Key Responsibilities: Assess and anticipate human resources-related needs. Develop and nurture partnerships through human resources to bridge the divide between management and employees. Custodian for end-to-end recruitment cycle Conduct weekly meetings to check in with each business unit. Consult regularly with management and provide guidance when appropriate. Mediate and resolve employee relations issues. Good understanding of handling attrition & retention of employees Responsible for employee engagement activities for all the employees. Find ways to build morale, improve workplace relationships, and boost productivity and retention. Ensure regulatory compliance with legal requirements pertinent to the day-to-day management of employees. Ensure smooth exit process for employees. Interpret human resources policy to company management. Additional Skills: Good verbal & written communication skills Strong interpersonal, Consulting & Relationship management skills Team Player with a professional and service-oriented attitude Proficient in the use of Microsoft PowerPoint, Word & Excel Strong problem-solving skills. Experience: Minimum 5 years with proficiency in areas of Recruitment, Performance Management, Project Management, Exit Management & Vendor Management The role will involve 15 20% travel within the city and nearby cities. Educational Qualification: MBA - HR is mandatory. Working Days & hours: Monday – Saturday (9:30 A.M – 6:30 P.M) Language: Should know the local language. You will be on the rolls of upGrad Enterprise.

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then that’s a plus in your favor. If you’re familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. Someone who has proper knowledge of all operational KPIs and has good communication skills. Someone who has worked in content moderation, healthcare, banking, finance voice, non voice, blended process. Interested candidates can share your resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal 8141444230

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. Someone who has proper knowledge of all operational KPIs and has good communication skills. Someone who has worked in content moderation, healthcare, banking, finance voice, non voice, blended process. Interested candidates can share your resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal 8141444230

Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice Experience: atleast 1 years of International experience as a Team Leader in voice, or blended processes Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! or share your CV at rajal.garg@taskus.com Regards, Rajal Garg 8141444230

Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targeted towards process improvements Actively involved in the internal audit support, ensuring all compliance parameters are met Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork Provide direction to staff; ensure resolution of problems; sets priorities Actively provides inputs and assistance to the senior management in the planning, implementation, and evaluation / modifications to existing operations, systems, and procedures, specifically relating to his/her assigned project(s) Managing attrition and building retention strategies Preparation of annual business plans including operating budgets Negotiating solutions, resolving conflicts and anticipating/handling critical situations Providing regular performance feedback and giving frequent formal and informal coaching sessions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate or Postgraduate in: Life Sciences, Allied Medicine (BHMS, BAMS, BPT, Dental Grads, Pharmacist, Nursing) or others Should be a certified coder AAPC / AHIMA CCS/CPC/CPC-H/CCS-P 10+ years coding requirements Thorough knowledge of medical terminology, human anatomy/ physiology, pathophysiology Certification: About 3+ years experience as a Team Lead Should be able to manage and enable teams to reach their goals Knowledge of organizational structure, workflow, and operating procedures Proficient in healthcare reimbursement methodologies Proven good analytical and communication skills Solid interpersonal and communication skills Solid acumen towards employee engagements & driving customer satisfaction Should be able to work closely with SME, Auditor and Trainer and identify training needs for outliers Ability to effectively provide 1 on 1 coaching Ability to monitor absences and overall day to day operations Ability to identify areas of weakness and provide educational teaching to improve those areas of weakness At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targeted towards process improvements Actively involved in the internal audit support, ensuring all compliance parameters are met Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork Provide direction to staff; ensure resolution of problems; sets priorities Actively provides inputs and assistance to the senior management in the planning, implementation, and evaluation / modifications to existing operations, systems, and procedures, specifically relating to his/her assigned project(s) Managing attrition and building retention strategies Preparation of annual business plans including operating budgets Negotiating solutions, resolving conflicts and anticipating/handling critical situations Providing regular performance feedback and giving frequent formal and informal coaching sessions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so #NTRQ Required Qualifications: Graduate or Postgraduate in Life Sciences, Allied Medicine (BHMS, BAMS, BPT, Dental Grads, Pharmacist, Nursing) or others Certified coder AAPC / AHIMA CCS/CPC/CPC-H/CCS-P 8+ years of coding experience with 2+ years of experience as a Team Lead Knowledge of organizational structure, workflow, and operating procedures Thorough knowledge of medical terminology, human anatomy/ physiology, pathophysiology Proficient in healthcare reimbursement methodologies Proven ability to work closely with SME, Auditor and Trainer and identify training needs for outliers Proven ability to effectively provide 1 on 1 coaching Proven ability to monitor absences and overall day to day operations Proven ability to identify areas of weakness and provide educational teaching to improve those areas of weakness Proven ability to manage and enable teams to reach their goals Proven good analytical and communication skills Proven solid interpersonal and communication skills Proven solid acumen towards employee engagements & driving customer satisfaction At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #NTRQ

Key Responsibilities : Oversee daily operations across multiple teams to ensure seamless delivery and adherence to client SLAs. Manage, mentor, and lead team leaders and their respective teams, fostering a high-performance culture. Own the work allocation process to ensure balanced workloads and optimal utilization of resources. Monitor performance metrics, generate reports, and implement improvement strategies where needed. Collaborate with cross-functional teams to drive efficiency, productivity, and quality outcomes. Identify operational bottlenecks and propose corrective actions. Handle client communication and ensure client satisfaction. Implement and drive continuous improvement initiatives within the team. Maintain compliance with company policies, data security, and quality standards. Required Skills & Qualifications : Minimum 8 years of experience in operations within the BPO/KPO industry. Proven experience in work allocation, resource planning , and managing large teams. Excellent verbal and written communication skills. Strong leadership and people management capabilities. Ability to thrive in a fast-paced and dynamic environment. Strong problem-solving and analytical skills. Experience with operations tools and reporting dashboards is a plus. Bachelors degree in any discipline (MBA preferred). What We Offer : Competitive salary (Decent Hike on Last) Dynamic and collaborative work culture Growth opportunities and career development Health and wellness benefits Positive Work Environment Immediate Joining Walk In Details Venue - Provana, A-5 Sector 6 Noida. Time - 10 AM IST Date - 21sh June 2025 (SATURDAY) HR Reference : YAMINI MOURYA || PINKI JHA

Responsibilities: Manage Talent engagement across the employee lifecycle. Define Employee Value Proposition (EVP) and drive culture change through an engagement framework. Successfully monitor the pulse of the employees to ensure a high level of employee engagement. Conducting regular employee roundtables: 1-on-1 meetings with employees, Monthly managers Meet, skip level meetings and open houses. Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees. Deliver core HR programs at a scale that support employee and manager capability, best-in-class performance management, and employee relations. Exit interviews and Analysis - Retention talk & exit interviews. Must Have: MBA with a specialization in Human Resources 6-9 years of experience. Outstanding communication and presentation skills Analytical skills and problem solving ability High level of interpersonal skills and integrity; solid team player Ability to influence senior management, establish and maintain collaborative partnerships and provide thought leadership

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. Interested candidate can share their resume on "rajal.garg@taskus.com"

Payroll-general Insurance Des-Team Leader Process-Outbound Sales 2 year of experience as Team Leader in a contact center on papers, (Loan, Credit Card /Insurance/Banking Sales Process Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Payroll-general Insurance Des-Team Leader Process-Outbound Sales 2 year of experience as Team Leader in a contact center on papers, (Loan, Credit Card /Insurance/Banking Sales Process Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in Banking Process (Mandate) NOTE - Must Have Worked into Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455