820 Attrition Management Jobs - Page 9

Warm Greetings from Rivera Manpower Services! Work Location: Cochin Shifts: US SHIFTS US Timings: 6:00 PM 2:45 AM OR 9:00 PM – 5:45 AM (subject to business requirements) Work Model: Hybrid – 1 week WFO & 3 weeks WFH (subject to business requirements) Role: Team Manager (AM/DM) Compensation: Up to 16 LPA Transport: Facility available within 22 km radius of the office Key Criteria: Minimum 3 years of experience in team handling & people management ( mandatory ) Must have brokerage experience in property & casualty insurance Willingness to work in US shifts Interview Process: HR Interview VNA Assessment (Communication Round) Operational Round 1 Operational Round 2 with AVP Call and book your in...

About HRBP Head the Corporate Function for Talent Management Specialist- HR team. What we are looking for Education- MBA (Must) Currently into Talent Management role Corporate Experience on Pan India Level (Preferred) Tech Savvy Analytical & Logical Reasoning P&L and ROI mind-set & experience Skilled in Initiation, influencing, value creation Values we cherish Accountable- You take ownership of your work, can work with minimum supervision and honour deadlines Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow Learner for life- You are a quick learner, are excited about solving new or previously u...

Hello, Hiring for reputed Banking Inhouse project for Navi Mumbai. Designation : Assistant manager Sales - Voice Process. Shift : Day Shift 6 Days working Qualification : HSC Mandatory Excellent English is mandatory Mandatory to have BPO Exp in Voice process. Should be Sr Team leader or Assistant Manager on paper for minimum 1 year. Salary : Upto 50K Interviews will be only Face to face. Interested candidate please share your profile on WhatsApp to HR Shafiq 9021641531 Regards, Global Services

Job Title: Assistant Manager HR Business Partner Company: Prochant India Pvt Ltd. Location: DLF IT Park, Chennai Shift: UK Shifts (Mon–Fri) Experience: 4+ Years (Core HRBP experience mandatory) Education: MBA / MSW / MA in HR (mandatory) About Us: Prochant India is a leading healthcare outsourcing provider. We are looking for a dynamic Assistant Manager – HRBP to act as a strategic partner and drive key HR initiatives. Key Responsibilities: • Partner with business leaders to align HR strategy with business goals • Handle employee grievances and ensure timely resolution • Drive employee engagement, retention, and attrition management • Manage performance management (goal setting, appraisals, ...

3Job Title: Senior Executive - HRBP Job Location: Bangalore What youll do Youll partner with business leaders to develop and execute HR strategies which are focused on talent management, organizational effectiveness, workforce planning, and employee engagement. The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company. A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement. A strong solution focus and comfortable working in an environment which demands str...

Support end to end HRBP delivery. Foster a strong business relationship with the stake holders Induction and assimilation of the new joiners Employee Confirmation, Performance Management and Appraisals Employee Grievance Management and counseling Conduct regular employee connect sessions to understand their concerns and implement action plans to address them Conduct weekly meetings with respective business units Focus on supervisory enablement activities Plan and execute engagement activities for the location Address and resolve employee queries in a timely manner Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations Maintain in-depth ...

Role & responsibilities Understands policies, processes and procedures to effectively supervise the team and is responsible for delivering against defined KPIs (including NPS, Voice SL, FCR, Lost Hour, Schedule Adherence, Quality, CMM management, Process improvement and efficiency) in support of the wider Vodafone strategy ; Knowledge of Mobile products a must Good grasp on PPT & Excel efficient in delivering presentation/story telling to partners Should have experience of handling voice customer front end teams for minimum 2 yrs Supports the team in delivering accurate and timely information by fully investigating customer enquiries, using available equipment and applications to ensure that...

Key Responsibilities: Collaborate with leadership teams to understand business goals and workforce requirements Translate business needs into HR strategies and solutions that drive organizational performance. Lead HR-related change initiatives, aligning people processes with business strategies. Develop and implement workforce planning strategies to ensure the right talent is in place to meet business goals. Drive succession planning, leadership development, and career progression initiatives. Oversee performance management cycles and ensure consistency in evaluations and feedback across business units. Act as a point of contact for employee relations issues and ensure effective resolution o...

Job Title: HR Manager Location: Bangalore (HSR Layout) Work Mode: Work From Office (2 WFH days per month) Working Days: 6 days a week About the Role The HR Manager plays a critical role in ensuring business success by building a positive workplace culture and managing people effectively. People are our most important asset, and in this role, you will be responsible for fostering employee engagement, driving performance, and aligning HR strategies with organizational goals. Promoting corporate values, ensuring employee satisfaction, and shaping a productive work environment are key aspects of this role. Key Responsibilities Develop and implement HR strategies aligned with overall business obj...

Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, delivering exceptional service across both voice and digital platforms (including phone, email, live chat, and social media). Key Responsibilities: For Sr. Associate Role • Handle incoming customer queries via phone and digital channels in a professional and timely manner Qualifications Minimum Academic Qualification: UG and above 1+ years of customer service experience. Excellent verbal and written communication skills in English (additional languages an advantage) Strong problem-solving and multitasking abilities Flexibility to work in shifts, including and/or as needed for infreque...

ROLE PURPOSE & OBJECTIVE Responsible for managing a team of 15 to 20 Officers & Senior Officers of Outbound customer service Sales lead generation through various campaigns targeted on outbound sales calling for new customer acquisition. Track conversion across campaigns and products. Assists internal verticals in understanding sales opportunities and generate leads across product lines. Conduct basic training for tele callers for their campaigns. Business/ Financials Monthly target adherence Increase lead conversion from cross selling Value Generation from campaigns Regular follow up with business team and coordinating with branches and other alternate channels Design new campaigns Customer...

Role Overview: You will be leading a team in an international voice process, ensuring smooth operations, maintaining customer satisfaction, and driving performance improvements. Your key responsibilities will include managing and mentoring Team Leads, overseeing customer interactions, monitoring KPIs and SLAs, addressing complex customer issues, conducting coaching sessions for team performance enhancement, working closely with international clients, and identifying areas for process improvement. Key Responsibilities: - Manage and mentor Team Leads for smooth operations - Oversee customer interactions for high-quality service delivery - Monitor KPIs and SLAs for performance management - Addr...

Kindly upload your profile and photo https://r.ripplehire.com/s/c0pMM Job summary You will be responsible for employee experience talent review career development utilizing the support from respective center for excellence and shared services team Role Responsibility Serve as the primary HR contact advising on workplace engagement and initiatives Lead specialized talent programs with stakeholder collaboration Drive HR processes such as performance appraisals and career planning Initiate and oversee Employee Engagement initiatives Offer guidance on performance issues and conflict resolution Analyze data to improve performance and retention Cultivate internal and external mentorship networks D...

Call/whats app 9945807247 Min 3 yrs of experience either as Supervisor/TL (International sales process -US) Should have knowledge of Shrinkage, Attrition, SLA, KRAs, KPIs Good experience in handling the team of sales agents Need Immediate joiner

Key Responsibilities Talent Acquisition & Onboarding: Overseeing and optimizing high-volume recruitment and selection processes. Developing and implementing effective onboarding and offboarding programs to reduce attrition. Employee Relations & Engagement: Resolving employee grievances and conflicts through professional mediation. Fostering a positive and inclusive work environment by addressing concerns and promoting employee welfare. Acting as a bridge between management and employees, ensuring effective communication. Performance Management: Assisting in the design and implementation of performance appraisal systems to improve productivity. Providing coaching and guidance to managers on p...

About Advantmed: Founded in 2005, headquarters based in California, Advantmed is a leading Healthcare Information Management company that helps Health Plans & MCOs (Managed Care Organizations) optimize Revenue & improve Quality Outcomes. Advantmed partners with Health Plans & MCO to deliver optimal combination of capabilities unique to each organization needed to achieve the objectives including Risk Analytics, Quality Analytics software certified by NCQA for HEDIS Measures, risk adjustment coding, medical record retrieval, abstraction & coding services, including Provider Education. What You'll Do: Proactively supporting all aspects of strategic and tactical HR support. This includes provid...

Age criteria : Below 40 yrs * Should have knowledge of Shrinkage, Attrition, SLA, KRAs, KPIs * Should have experience in handling the team of sales agents * Candidate have experience in hardcore sales Call Ruchika @9650997623 Required Candidate profile Candidate have must experience in US Sales / International Sales Excellent interpersonal and communication skills Perks and benefits Fixed Shifts: US Shifts Travel allowance

Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targete...

About Phenom: Phenom is a global HR technology company with a purpose to help a billion people find the right work. Our AI-powered Talent Experience platform is designed to automate and personalize every talent interaction for candidates, employees, recruiters, and hiring managers. Headquartered in the U.S. with offices worldwide, including our growing Vizag center, we are redefining the future of work by enabling organizations to hire faster, develop better, and retain longer. About the Role: We are seeking a dynamic and experienced Senior HR Business Partner to join our Vizag team. The ideal candidate will act as a strategic partner to business leaders, aligning HR initiatives with organiz...

Role & responsibilities Leadership and Management: Supervising and leading a team Motivating and inspiring agents Setting and managing performance expectations Handling escalations and resolving complex customer issues Providing coaching and mentoring Ensuring compliance with company policies and procedures Monitoring and Analysis: Tracking and analyzing performance data Monitoring queue and inbound/outbound calls Identifying development opportunities Communication and Support: Communicating effectively with team members and callers Providing support to agents during peak times and high call volumes Collaborating with other departments Preferred candidate profile Proficient in MS Excel and M...

End-to-end sales of new/vacant properties Generate leads & conduct 5-6 site visits weekly. Manage client negotiations. Ensure successful deal closures Quarterly hikes & promotions High incentives: 35K1L+ Strong English, CRM & sales skills Sales incentives

End-to-end sales of new/vacant properties Generate leads & conduct 5-6 site visits weekly. Manage client negotiations. Ensure successful deal closures Quarterly hikes & promotions High incentives: 35K1L+ Strong English, CRM & sales skills Sales incentives

Role Overview: As a Delivery Manager (DM)/(Senior PM), you will be responsible for overseeing the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors, with a focus on customer engagement and business performance in the Cloud Ops space. Your role will involve implementing a pragmatic approach to business growth by ensuring delivery excellence, enhancing customer satisfaction, and fostering the development of your team. Key Responsibilities: - Oversee the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors - Implement a pragmatic approach to business growth by ensuring delivery excellence ...

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, Banking/Saler customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English / Hindi Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com

Kindly upload your profile and photo https://r.ripplehire.com/s/c0pMM Job summary You will be responsible for employee experience talent review career development utilizing the support from respective center for excellence and shared services team Role Responsibility Serve as the primary HR contact advising on workplace engagement and initiatives Lead specialized talent programs with stakeholder collaboration Drive HR processes such as performance appraisals and career planning Initiate and oversee Employee Engagement initiatives Offer guidance on performance issues and conflict resolution Analyze data to improve performance and retention Cultivate internal and external mentorship networks D...