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5.0 - 10.0 years
4 - 6 Lacs
coimbatore
Work from Office
Role & responsibilities To handle minimum of 3-5 team leaders with their team To achieve collection targets of the respective portfolios assigned. Co-ordinate with bank team with respect to day to day operations. Continuously monitoring telecalling teams performance suggest and implement strategies to enhance productivity . Responsible for managing the attrition across assigned teams. Responsible for smooth flow of process relating to collections Prepare and publish report on daily team performance. Preferred candidate profile Minimum Qualification : Graduate Mandatory Malayalam Mandatory Total Work Experience : 5-10 Years salary - 4.5 to 6 lacs Job Location :Coimbatore Contact Person: Gayat...
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
vadodara
Work from Office
Job Title: Assistant Operations Manager BPO Department: Operations Reports To: Operations Manager / General Manager Location: Vadodara Job Type: Full-Time Job Summary: The Assistant Operations Manager supports the Operations Manager in overseeing daily BPO operations, ensuring service level agreements (SLAs), quality, and productivity metrics are consistently met. This role involves managing team leads and agents, streamlining processes, handling client communications when required, and ensuring overall operational efficiency and client satisfaction. Key Responsibilities: Assist in managing day-to-day operations of assigned BPO campaigns (voice/non-voice/inbound/outbound). Supervise Team Lea...
Posted 1 month ago
10.0 - 20.0 years
12 - 22 Lacs
hyderabad
Work from Office
Senior Manager - HRBP We are seeking a highly experienced Senior Manager - HRBP to join our team. The ideal candidate will have a strong background in HRBP, employee engagement, attrition management, employee relations, job structuring, Technology HRBP along with HR Operation experience. This role requires a strategic thinker with excellent leadership skills to drive business outcomes and improve employee experience. Location Hyderabad Responsibilities Develop and implement HRBP strategies to drive business outcomes and improve employee engagement Manage employee relations, including conflict resolution, employee grievances, and performance management Design and implement job structures to a...
Posted 1 month ago
7.0 - 12.0 years
6 - 11 Lacs
bengaluru
Work from Office
Job Summary: As a Team leader, you will be responsible for encouraging and promoting excellent customer service. You must be able to assist and support your agents (as needed) with technology, professional communication, and career development while building rapport within your team and upholding service level metrics. To exceed our customers needs, you must be punctual, reliable, problem solve, embrace change, act with integrity, and dedicated to making a difference. About Team: We are a one-stop shop for all mission-critical services that are both high-quality and low-cost. Our team is responsible for a variety of priorities, including solving complex problems for all of our stakeholders a...
Posted 1 month ago
3.0 - 8.0 years
6 - 11 Lacs
ahmedabad
Work from Office
Role: Officer/Senior Officer/AM HR (Only Female Candidate, married preferred) Job Location: Westgate Business Bay, Ahmedabad, India (WFO only) Work Time: 12:00 pm-9:00 pm (can be managed till 7.30 pm in some cases) Interview round: 3 rounds (2 F2F and 1 virtual) Role & responsibilities • Administer compensation and benefit plans • Assist in talent acquisition and recruitment processes • Conduct employee on boarding and help organize training & development initiatives • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise • Promote HR programs to create an efficient and conflict-free workplace • Assist in development a...
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
gurugram
Work from Office
Experience Required: (at least 12 years in a Team Leader role, preferably in lending sales/loan sales/credit card sales) Job Summary: We are seeking a dynamic and performance-driven Team Leader to manage and drive a team of tele-sales executives in the lending domain. The candidate will be responsible for achieving sales targets, ensuring process compliance, and enhancing team productivity while maintaining high standards of customer experience. Key Responsibilities: Lead, manage, and motivate a team of sales executives to achieve daily, weekly, and monthly loan sales targets (Personal Loans / Business Loans / Credit Cards, etc.). Monitor team performance through regular reviews, dashboards,...
Posted 1 month ago
4.0 - 9.0 years
5 - 9 Lacs
bhiwandi
Work from Office
About the Role As an HRBP at Swiggy, you will play a key role in overseeing the entire employee lifecycle from recruitment to exit — ensuring efficient operations around attendance, attrition, absenteeism, payroll, and employee engagement for our blue-collar workforce. Key Responsibilities Manage recruitment, deployment, and exit processes for blue-collar employees. Monitor attendance, address absenteeism, and implement corrective measures. Drive employee engagement initiatives and resolve grievances effectively. Handle payroll-related queries, ensure accurate incentive calculations, and timely disbursement. Maintain accurate data and share regular reports with internal stakeholders. Require...
Posted 1 month ago
5.0 - 10.0 years
4 - 5 Lacs
hyderabad
Work from Office
Role & responsibilities * Develop HR policies and procedures * Implement and oversee performance management systems * Act as a trusted advisor, providing guidance on HR matters and contributing to strategic decision-making * Foster positive employee relations and a healthy workplace culture * Address employee concerns, conflicts, and grievances in a timely and effective manner * Implement initiatives to enhance employee engagement and satisfaction * Implement and oversee performance management systems * Collaborate with managers to plan and forecast workforce needs and set performance expectations, provide feedback, and facilitate career development * Ensure fair and consistent performance e...
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
hyderabad
Work from Office
Key Responsibilities: Lead and manage a high-performing collections team to achieve set targets. Develop and implement effective collection strategies. Collaborate with stakeholders to enhance operational efficiency. Monitor and analyze team performance metrics. Qualifications: Candidate should be graduate with minimum 3+ years of hands-on experience in collections within the banking domain. Proven leadership skills with the ability to drive results. Strong analytical and problem-solving capabilities. Perks. Lucrative incentives Health insurance benefits Contact- HR -9911015496-Only WhatsApp
Posted 1 month ago
2.0 - 7.0 years
4 - 5 Lacs
gurugram
Work from Office
Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular coaching sessions to enhance skills, knowledge, and productivity of the team members. Develop strategies to reduce shrinkage and attrition rates through effective people management practices. Ensure timely completion of tasks, meet deadlines, and maintain high levels of customer satisfaction. Analyze KPIs such as AHT, SLA management, target achievement, lead generation, and sales strategy to optimize team performance. Desired Candidate Profile Proven track record in controlling attrition rate (attrition control) with excellent communication skills. Ability to manage m...
Posted 1 month ago
3.0 - 4.0 years
6 - 8 Lacs
bengaluru
Work from Office
Job summary The SEO Manager (SEOM) is accountable for overseeing a team of SEO professionals and the execution of robust SEO strategies, ensuring the seamless delivery of high-quality services to our clients. Collaborating closely with Digital Operations Manager (DOM), Digital Account Managers (DAMs) and other SEO Managers (SEOMs), you will strategize, implement, and optimize SEO plans, while providing detailed performance reports. Your role involves proactive communication with internal teams and DAMs to address queries, mitigate risks, and identify growth opportunities. * Team Management: Lead and manage a team of SEO professionals, ensuring high levels of productivity, quality of work, an...
Posted 1 month ago
7.0 - 12.0 years
15 - 20 Lacs
bengaluru
Work from Office
Monday - Friday Work from office - 10 am to 7 pm. About the role The Associate Head of Digital Operations (AHODO) is a pivotal leadership position within the Digital Operations department, directly supporting the Head of Digital Operations (HODO). The Associate Head of Digital Operations (AHODO) will play a crucial role in ensuring the seamless execution of all digital operational activities while fostering a culture of efficiency and excellence. This role requires a strong understanding of digital marketing operations and the ability to manage multiple priorities in a fast-paced environment. Job summary The Associate Head of Digital Operations (AHODO) will assist the Head of Digital Operati...
Posted 1 month ago
8.0 - 12.0 years
6 - 9 Lacs
prayagraj
Work from Office
Job Title: Human Resources Manager Location: Naini, Prayagraj Uttar Pradesh Full-Time | On-site Experience: 8 to 10 years preferred $$ Salary: 6 to 9 LPA (negotiable based on profile) Company Profile: - Ecavo is one of the fastest-growing FMCG brands in North India, with a strong presence in categories like Atta, Salt, Masala, and more. Were driven by innovation, automation, and a culture of execution. As we scale across UP and globally with export capabilities, were looking for a dynamic HR Manager who doesnt just manage processes but drives transformation. Role Summary We are seeking a proactive, execution-focused HR Manager to lead and scale our Human Resources function in alignment with ...
Posted 1 month ago
9.0 - 14.0 years
12 - 16 Lacs
thane, mumbai (all areas)
Work from Office
• Managing all HR/ER Generalist activities at Factory & HO • Welfare • Administration • HR Policies, Performance Management • Lead HR Operations • Drive engagement • Payroll data, Salaries & Bonus calculations incl PF ESIC • Regular Reporting & MIS Required Candidate profile - MBA / PG - 7 to 15 years in HR - MUST Have exp in working in a Plant/Factory - Good exp as an HR Generalist / HR Operations - Exp on Labour Laws, Appraisal, Policies - Good communication & attitude Perks and benefits Great opportunity to enter a growing organization
Posted 1 month ago
8.0 - 10.0 years
3 - 6 Lacs
ghaziabad
Work from Office
Job Role Attendance - Manual Register and Biometric Salary Process Salary Distribute ESIC & PF Return Submit Handle/Guide recruitment of people for corporates and manufacturing unit Induction/ Orientation training of new employees and completing Employee Personal File (in Hard Copy) with all mandatory and statutory forms, etc. and maintaining employee data in soft copy . Review of attendance & absenteeism on monthly basis and keep a track record of Employees Attendance. To maintain discipline in the organization To bring proper Hierarchy system in the organization To handle all employees related issues. To prepare HR Policy in accordance with the law and best practices. To handle all Labour ...
Posted 1 month ago
3.0 - 8.0 years
5 - 15 Lacs
kolkata, hyderabad, pune
Work from Office
Hiring for Team Lead profile for BPO industry
Posted 1 month ago
5.0 - 9.0 years
7 - 13 Lacs
bengaluru
Hybrid
Kindly upload your profile and photo https://r.ripplehire.com/s/c0pMM Job summary You will be responsible for employee experience talent review career development utilizing the support from respective center for excellence and shared services team Role Responsibility Serve as the primary HR contact advising on workplace engagement and initiatives Lead specialized talent programs with stakeholder collaboration Drive HR processes such as performance appraisals and career planning Initiate and oversee Employee Engagement initiatives Offer guidance on performance issues and conflict resolution Analyze data to improve performance and retention Cultivate internal and external mentorship networks D...
Posted 1 month ago
8.0 - 13.0 years
6 - 11 Lacs
noida
Work from Office
Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targete...
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
bengaluru
Work from Office
Job Summary : The Lead HR Business Partner will support business units in aligning HR strategies with business goals. The role requires working closely with business leaders and employees to drive organizational effectiveness, employee engagement, performance management, and talent initiatives. This role acts as a consultant and change agent, helping to shape the people agenda within the organization. Key Responsibilities HR Partnering & Strategy Act as a point of contact for business leaders on all HR-related matters. Support the execution of HR strategies aligned with business objectives. Assist in organizational design, workforce planning, and change management initiatives. Employee Lifec...
Posted 1 month ago
3.0 - 8.0 years
13 - 17 Lacs
hyderabad
Work from Office
Employing For Sales Team Coach- Upto 17LPA Roles and Responsibilities: Manage a team of sales representatives to achieve targets and improve performance. Conduct regular reviews, provide feedback, and coach team members for growth. Develop strategies to reduce shrinkage and attrition rates through effective team handling. Ensure timely completion of tasks, meet deadlines, and maintain high levels of customer satisfaction. Collaborate with international teams to implement processes and drive business results. Please note: Candidates with experience in domestic sales, content review, or non-voice processes will not be considered for this role. Compensation: * Competitive salary increment, up t...
Posted 1 month ago
5.0 - 8.0 years
5 - 8 Lacs
madurai
Work from Office
Role & responsibilities 1. Talent Strategy & Planning 2. Talent Acquisition Support 3. Performance Management 4. Succession Planning 5. Learning & Development 6. Employee Engagement & Retention 7. Diversity, Equity, and Inclusion (DEI) 8. HR Analytics & Reporting 9. Compliance & Governance 10. Stakeholder Collaboration Required Skills & Qualifications : Bachelors degree in HR, Business Administration, Psychology, or related field; Master’s preferred. 5–10 years of experience in Talent Management or broader HR roles (preferably in banking/financial services). Strong understanding of performance management, succession planning, and leadership development. Proficiency in HRIS and talent managem...
Posted 1 month ago
3.0 - 6.0 years
3 - 4 Lacs
jaipur
Work from Office
Role Description Position Lead- HRBP Location SR Tower-9, Second Floor, Baba Market, DCM, Ajmer Road, Jaipur Contact Recruiter Name : Mohammad Mabood Ahmed Telephone Number: 8269470586 E-mail: mohammad.ahmed@blackbuck.com Website : www.blackbuck.com About BlackBuck Founded in 2015, BlackBuck has been a pioneer in bringing the offline operations of trucking online, be it matching a shipper with a trucker or reshaping the infrastructure around trucking to facilitate tolling, fueling, telematics, and financial services. BlackBuck is committed to making it easier for millions of truckers to operate their business online with high convenience and improved productivity. On the other hand, it enabl...
Posted 1 month ago
3.0 - 4.0 years
6 - 8 Lacs
bengaluru
Work from Office
Job summary The SEO Manager (SEOM) is accountable for overseeing a team of SEO professionals and the execution of robust SEO strategies, ensuring the seamless delivery of high-quality services to our clients. Collaborating closely with Digital Operations Manager (DOM), Digital Account Managers (DAMs) and other SEO Managers (SEOMs), you will strategize, implement, and optimize SEO plans, while providing detailed performance reports. Your role involves proactive communication with internal teams and DAMs to address queries, mitigate risks, and identify growth opportunities. * Team Management: Lead and manage a team of SEO professionals, ensuring high levels of productivity, quality of work, an...
Posted 1 month ago
4.0 - 10.0 years
4 - 9 Lacs
gurgaon, haryana, india
On-site
Key Deliverables: Achieve SLA, KPI, and individual campaign targets across assigned portfolios Drive team productivity through coaching, feedback, and performance reviews Prepare performance reports and present improvement areas to management Manage attrition, shrinkage, roster planning, and team recruitment Role Responsibilities: Lead and motivate 200 operators and 10 team leads in collection operations Allocate resources to optimize contact center performance and service delivery Implement and monitor performance improvement plans across the team Conduct team meetings and manage daily operational activities including shifts
Posted 1 month ago
3.0 - 9.0 years
3 - 9 Lacs
gurgaon, haryana, india
On-site
Key Deliverables: Achieve SLA, KPI, and individual campaign targets across assigned portfolios Drive team productivity through coaching, feedback, and performance reviews Prepare performance reports and present improvement areas to management Manage attrition, shrinkage, roster planning, and team recruitment Role Responsibilities: Lead and motivate 200 operators and 10 team leads in collection operations Allocate resources to optimize contact center performance and service delivery Implement and monitor performance improvement plans across the team Conduct team meetings and manage daily operational activities including shifts
Posted 1 month ago
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