370 Attrition Management Jobs - Page 10

he the garment/textilegarment/textile Job Title: Deputy HR Manager Location: Bommanahalli, Bengaluru Experience: 8-12 Years Industry: Textiles / Garments / Apparels Functional Area: HR, IR, Administration, Factory Operations Employment Type: Full Time, Permanent Job Description: We are seeking a dynamic and experienced Deputy HR Manager for our garment manufacturing facility. The ideal candidate will be responsible for managing HR Operations which include end-to-end blue-collar recruitment, absenteeism, and attrition control, Statutory Compliance & Audits and driving activities like employee engagement, health, hygiene & safety, and training & development initiatives at the factory level. Key Responsibilities: 1. Recruitment & Workforce Planning * Coordinate with production heads to understand manpower requirements * Manage end-to-end blue-collar hiring * Develop local hiring channels & vendor empanelment from out location/ liaise with contractors and manpower suppliers * Conduct onboarding and induction programs for new employees 2. Attrition & Absenteeism Management * Analyze absenteeism and attrition trends * Develop and implement retention strategies * Ensure timely interventions for workforce stability * Conduct regular employee counseling and grievance handling 3. Statutory Compliance & Labor Laws * Ensure compliance with all applicable labor laws, including the Factories Act, ESI, PF, Bonus, Gratuity, etc. * Maintain all statutory registers and records * Coordinate with government authorities during inspections * Timely submission of returns and handling internal, external & buyer audits 4. Employee Relations & Grievance Handling * Foster a positive and productive workplace culture * Act as a liaison between workers and management * Manage worker discipline and conflict resolution * Conduct regular interaction with employee representatives 5. Training & Development * Identify training needs for workers and supervisory staff * Implement skill development and upskilling programs * Organize compliance training (POSH, Health & Safety, Fire Safety, etc.) 6. Health, Safety & Welfare * Ensure workplace safety standards are met * Conduct regular safety audits and mock drills * Implement health and hygiene programs in the factory * Manage factory welfare activities (canteen, transport, housing, etc.) 7. General HR & Factory Management * Support Factory Manager in day-to-day administration * Maintain attendance, leave, and payroll management * Lead HR documentation and HRIS recordkeeping * Drive factory-level HR projects and improvements Desired Candidate Profile: * Bachelor's + MSW in Personnel Management / Industrial Relations * Preferably from garment / textile manufacturing setup * Strong understanding of labour laws, blue-collar workforce dynamics * Excellent people management and problem-solving skills * Proficiency in MS Office and HR MIS systems * Language skills: Local language fluency preferred, along with Hindi & English

Job Title: People & Culture Assistant HR Manager Location: BKC, Mumbai, MH. Working Hours: US shifts (7.45pm to 5.15 am) Working days: Monday to Friday (Sat-Sun fixed offs). Salary: will be aligned with experience and the last drawn salary . About the Role: We are looking for a dynamic and strong people-oriented leader to manage culture, engagement, and employee morale during the night shift. The ideal candidate will be approachable, proactive, and capable of fostering a positive work environment, ensuring that employees feel valued and aligned with the companys vision. Key Responsibilities: Drive engagement & morale among night shift employees, building a strong and connected team. Monitor workplace dynamics and proactively address concerns to maintain a healthy culture. Collaborate with the day-shift HR team as required for smooth communication and issue resolution. Ensure accurate night shift attendance management, coordinating with relevant teams for compliance. Implement team-building activities tailored for the night shift to boost motivation and collaboration. Act as a trusted mediator, handling conflicts and grievances professionally and fairly. Support leadership by providing insights into workplace culture challenges and solutions. Key Skills & Qualifications: Strong interpersonal & leadership skillsa true peoples person. Experience in employee engagement or HR, preferably within night shifts or fast-paced environments. Excellent communication and conflict-resolution abilities. Ability to manage and uplift team morale during unconventional working hours. Proactive mindset in addressing concerns and driving positive workplace culture. If you thrive in creating a connected, engaged, and motivated workforce, wed love to have you onboard! Recommended Experience: 10+ years in HR, Employee Engagement, or People Management (preferably with night shifts or 24/7 operations). Experience in conflict resolution and handling employee concerns effectively. Background in corporate culture initiatives, team building, and morale-boosting activities. Experience collaborating with cross-functional teams, including HR, operations, and leadership. Ability to manage workplace dynamics and proactively maintain a positive work environment.

As a Business HR in the Insurance domain, you will act as a strategic partner to business leaders, aligning people strategies with business goals. Drive HR initiatives such as workforce planning, talent management, employee engagement, performance management, and compliance, ensuring HR support is tailored to the needs of insurance operations Drive the performance management cycle including goal setting, feedback, and development planning. Identify skill gaps and coordinate training interventions specific to insurance domain needs. Support compensation benchmarking, annual increment cycles, and incentive plans Ensure accurate employee data management and adherence to labor laws Ensure smooth execution of exit formalities (resignations, terminations, retirements). Conduct structured exit interviews to gather insights and identify attrition trends. Mediate workplace conflicts, Work closely with various COEs (Talent Acquisition, CD, Rewards, Compliance) to deliver end-to-end HR solutions. Identify employees consistently falling in the bottom performance quartile based on performance data and business KPIs. Partner with managers to initiate structured Performance Improvement Plans (PIPs) with clear timelines, goals, and outcomes. Conduct regular reviews, track progress, and support coaching interventions. Escalate unresolved performance cases as per policy, ensuring fair and consistent action. Monitor employee sentiment, attrition risks, and behavioral indicators to flag potential issues. Work with managers and HR analytics teams to interpret EWS data and develop mitigation plans.

Role: RCM Senior Manager / Manager Experience: 10+ years in RCM, medical billing, and E2E, Raintree PM & PT, Teams production, SLA delivery with 150 FTE etc. Loc: Chennai Night Shift Salary: 12 LPA Immediate to 15 days NP Regards, Ragul 8428065584

Our vision is, to change the world by unlocking each person's learning ability. We have been at it for 10 years now. But still each month when we look at Mindseed, it's a new beast with a new set of problems and opportunities. To tackle these we have radically changed how our business operates. We have rethought everything including the product, the school setup, the marketing and even recruitment, as you will soon find out. Nothing is written in stone and change is the only constant at Mindseed. While we have grown over the years, we have worked to keep the startup spirit alive through the pace of growth, change and innovation. This has held us in good stead even in the pandemic that has shaken up the world, but especially the education sector. To achieve great things, we need more awesome people with an entrepreneurial mindset (we're little over 800 people now). We are looking for a Human Resource Business Partner who is an entrepreneur by heart and experience to bolster our Management Team, a partner to take Mindseed forward with us. - Human Resource Business Partner is a very broad role with exposure to each facet of the business and it is on each one to define how wide and deep she/he takes it. - The role will also be very hands-on, so we are looking for people willing to roll up their sleeves and get their hands dirty. - This means a Human Resource Business Partner has to consistently do things like: - Policy Implementation - Designing new policies to suit Operational Needs - Query resolution and ensuring quick TAT (Including Payroll related queries) - Ensuring Administrative Tasks and Paperwork are in order - Implementation of Centre level Team Management initiatives - Disciplinary Issues and actions - Performance Management - Engagement activities and events and other similar activities. - Creative solutions and ideas for developing talent Essentially all activities to support the Business team in achieving their goals by managing all people related activities. All of the above needs to be managed through our HR Software so someone who is comfortable with technology would be best suited. This role also requires meeting people at Centres so your love for Travel will be best utilised with us.

Role & responsibilities 1. Recruitment (Off Roll): Coordinating with vendors to ensure promised lineups at stores as per the SOP and closing open requisitions for the respective stores within 48-72 hours. 2. Attrition & Absenteeism: Controlling attrition and absenteeism by connecting with the employees. 5. Employee Engagement: Organize monthly birthday celebrations at stores. Plan and execute Reward & Recognition (R&R) activities to boost engagement. 6. HR Help Desk: Conduct the monthly HR Help Desk to address and resolve contractual employees' queries. Guide employees on the benefits of PF, ESIC, and LWF, including processes for withdrawing PF and availing ESIC benefits. 7. Data Management: Accurate data management of active and inactive employees. Preference 1. Should be able to communicate in kannada, english and hindi. 2. Should have good knowledge of Excel. 3. Must have prior experience in E-Com industry.

Job Title: Lead HR Business Partner (HRBP) Experience: 5 to 7 Years Location: Marathahalli, Bangalore Shift: Day or Mid Shift About the Role: We are looking for a dynamic and strategic Lead - HR Business Partner (HRBP) to join our team in Marathahalli, Bangalore. The ideal candidate will have 5 to 7 years of experience in core HRBP roles, demonstrating a strong ability to align people strategies with business objectives, drive employee engagement, and partner with leadership to build a high-performance culture. Key Responsibilities: Act as a strategic partner to business leaders to align HR strategies with business goals. Drive talent management initiatives including performance management, succession planning, and employee development. Support and coach managers on employee relations, team dynamics, and leadership development. Analyze HR metrics and provide insights to improve employee engagement, retention, and productivity. Collaborate with the Talent Acquisition, L&D, and Compensation teams to support end-to-end employee lifecycle. Lead and manage change initiatives and support organizational development efforts. Drive diversity, equity, and inclusion (DEI) strategies across functions. Ensure compliance with HR policies, practices, and local labor laws. Requirements: 5 to 7 years of relevant experience as an HR Business Partner. Proven ability to influence senior stakeholders and drive HR initiatives. Strong understanding of HR functions such as talent management, organizational development, and employee engagement. Excellent interpersonal, communication, and analytical skills. Experience in managing mid to large employee populations in a dynamic, fast-paced environment. Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. Work Mode: On-site Shift Timings: Day or Mid Shift (Flexible based on business requirement) Location: Marathahalli, Bangalore

Role Purpose The purpose of the Account HRBP role is to partner with the business to come up with and effectively execute targeted HR interventions, people practices, talent strategies for the accounts and also to drive end to end execution of central HR processes in the Account. Role Purpose The purpose of the Practice Head role is to enhance organizational capability within the practice they lead by providing strategic direction, enabling design and execution of sustainable, targeted programs, policies and processes that enable or sustain various aspects of talent development, engagement and retention in Wipro. Do - Strategy Development and Deployment - Support development of overall practice charter for the organization - Achieve talent capability improvements by creating and deploying annual plan based on business strategy, requirement analysis and emerging business realities - Determine optimal structure and roles in the team for increased efficiency and effectiveness - Program / Intervention Design and Development - Address specific practice related challenges by working with business leaders to understand the problem, designing and deploying specific programs, processes or interventions. - Drive contextualization as per unit requirements, in programs deployed - Direct future capability building within the practice by developing new programs in consultation with business leaders, academia and external parties - Increase effectiveness of existing programs, policies or processes by commissioning and overseeing program redesign and refresh - Enhance the team design and delivery capabilities by devising and implementing frameworks for program effectiveness measurement - Team Management and Development - Provide overall direction and guidance to the team for program design and delivery - Complete all people processes for the team such as performance Nxt, WLQ etc. as applicable - Build team capability by reviewing team performance and recommending learning / development intervention in consultation with the concerned teams - Support & motivate the team by - - Coaching team members to build expertise and skill within the function - Driving focus in the team by aligning them with annual plans and performance goals - Encouraging team to undertake self-development and capability building. Responsibility Employee Engagement: Drive Engagement through Regular Connects, skips, discussions, Top Talent Connects for the Account, Leadership Connects for the Account, Conduct Skip Level Meetings, Onboard new employees into the account including lateral, campus and those who have moved in from other accounts. Career Management: Enable career movements for employees in the account and create awareness of career paths Attrition Management: Proactively connect with employees to ensure problems are addressed, connect with managers, employees and conduct retention reversal discussions Guide exiting employees through attrition process and system transactions Talent Management processes: Drive executions of talent management processes in the account or anchor central HR processes as a SPOC for the account Ensure process coverage across Account, track progress of completion and follow up to get it on track. Drive specific HR interventions at the Account or anchor interventions as a SPOC for the Vertical e.g. I and D charter HR Support for Business Strategy Implementation: Partner with account heads and business to support business strategy and provide HR support for business aligned projects. Org Restructuring Support: Rebadging/Reverse Rebadging Compliance and Escalation Management: Handle escalations effectively and bring them to a satisfactory closure: PSH, Ombudsman, Non Compliance issues Talent/Cost Optimization Bench Management Take Timely action on all bench cases PIP Closure Drive PIP initiation, track regularly and close Take timely action for non-performance cases Qualification Full time Post Graduate in Human Resources from an premier institute. Relevant experience as HR business partner

KEY RESPONSIPONSIBILITIES : Responsible In Managing the Team of around 20 Agents. Monitor and track the performance with respect to SLAs Maintaining Up-to-date Knowledge of Process developments. Assist with Assistant Manager/Manager from the end Users Point of View. Monitor the performance standards of the team against planned objectives and recommend and/or take corrective actions. Document, examine and report quality issues their response and suggest possible improvements. Manage attrition and shrinkage for the team. Monitor team performance, productivity and service levels. Ensure systematic feedback to team members on their performance. Handling Escalations. Drive the team to achieve the quality targets. Prepare Daily reports. QUALIFICATION & EXPERIENCE : Graduate in any discipline. Should Have Minimum 1-4 years of experience as Team Leader in Inbound process (Customer service). Should have excellent communication skills. Flexible to work for 6 days/week with one rotational week off. Flexible to work from office. Candidates who fit in above criteria only apply for this position Interested candidate send your resumes on bonala.shilpa@bigbasket.com along with below point, 1) Current Designation 2) Current CTC 3) Expected CTC

Are you a strategic HR professional ready to partner with business teams and drive impactful people initiatives? We are looking for an HR Business Partner to lead key HR functions across recruitment, onboarding, performance management, training, employee engagement, and retention. Key Focus Areas: Recruitment & Talent Planning Onboarding & Cultural Integration Compensation & Benefits Guidance Performance Management & Appraisals Training, Development & Coaching Employee Engagement & Branch Visits Exit Interviews & Retention Strategies

HRBP for US/UK accounting projects. Policy, grievances, workforce planning, employee relations, performance & talent management. Expertise in HRBP operations, attrition, compliance, analytics, RAG analysis & succession planning. Perks and benefits 5 Days Working Timings :1PM to 10 PM (IST)

Preferred candidate profile MBA/MSW Graduate Strong experience in Employee Relations, Attrition etc Minimum 7 Years of experience for AM role. Ready to join immediately Open Position- AM- 1 Noida Manager- 1 Noida AM- 1 Hyderabad Job Summary: The Talent Management Assistant Manager plays a key role in supporting the development, implementation, and execution of talent management strategies and initiatives within the organization. This position assists in the recruitment, development, retention, and engagement of top talent to align with the organization's goals. The role involves working closely with the Talent Management team and other HR functions to drive employee performance, career development, succession planning, and leadership development programs. Key Responsibilities: Talent Development & Succession Planning: Assist in the creation and execution of talent development programs, including leadership development, mentoring, and training initiatives. Collaborate with department heads and HR teams to identify high-potential employees and create personalized development plans. Support succession planning efforts to ensure a strong pipeline for critical roles. Performance Management: Coordinate and support the annual performance review process, ensuring that it aligns with the company's goals and objectives. Assist in the development of performance metrics, goals, and KPIs for employees. Provide guidance to managers on performance management best practices and resolving performance-related issues. Employee Engagement & Retention: Support the creation and implementation of employee engagement initiatives to enhance job satisfaction and productivity. Assist with exit interviews and analyze turnover data to identify trends and recommend retention strategies. Work closely with HR to improve employee experience through various engagement activities. Onboarding: Assist with the design and delivery of onboarding programs to ensure new hires are successfully integrated into the company culture and understand their role in the organization's talent strategy. Data Analysis & Reporting: Analyze talent management data, including turnover rates, employee performance, training outcomes, and engagement survey results. Prepare regular reports and presentations for leadership on the status of talent management initiatives and metrics. Use insights from data to recommend improvements to talent management strategies and processes. Leadership & Collaboration: Work cross-functionally with HR, learning and development, and business leaders to execute talent management strategies. Stay updated on industry best practices, trends, and legal requirements related to talent management. Provide coaching and support to managers in talent management processes and frameworks. Special Projects & Initiatives: Lead or participate in special projects related to talent management, such as leadership training programs, employee surveys, or diversity and inclusion initiatives. Assist with the integration of new HR technology systems related to talent management. Qualifications: Education: Masters in Human Resources Experience: 08-17 years of experience in HR or talent management, with a focus on talent development, performance management, or employee engagement. Skills: Strong knowledge of talent management best practices. Excellent communication and interpersonal skills. Strong analytical skills with the ability to interpret data and provide insights. Experience with HRIS, learning management systems, and performance management tools. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong organizational and problem-solving skills. Competencies: Leadership and Coaching Abilities Relationship Building Strategic Thinking Analytical and Data-Driven Decision Making Adaptability and Change Management Employee-Centric Mindset Confidentiality and Integrity Working Conditions: Office-based Kindly share resume at lovely.ravinderkumar@corrohealth.com Role: Employee Relations Management Industry Type: BPM / BPO Department: Human Resources Employment Type: Full Time, Permanent Role Category: Employee Relations

Position- Manager-HR We are seeking a seasoned and results-driven Manager HR to spearhead initiatives focused on early attrition management and lead impactful employee engagement programs across the organization. This people leadership role is pivotal in shaping a high-performing HR team, fostering a positive workplace culture, and aligning human resource strategies with overall business objectives. Key Responsibilities: Employee Engagement & Culture Building: Design and lead employee engagement programs to enhance morale and productivity. Promote a positive and inclusive workplace culture. Partner with leadership to develop recognition, wellness, and communication strategies. Monitor engagement levels and act on feedback to improve employee satisfaction. Organize team-building, CSR, and cultural events. Early Attrition Management: Analyze attrition trends, especially within the first 90 days of employee tenure. Partner with operations and training teams to enhance onboarding effectiveness. Create and execute retention strategies to reduce early exits. Conduct early tenure feedback, stay interviews, and root cause analysis. Drive continuous improvement initiatives to enhance new hire experience. People Management: Lead, mentor, and develop a team of HR professionals. Foster a high-performance culture with a focus on continuous learning and collaboration. Manage team performance, goal-setting, and succession planning. Key Requirements: Education: MBA/PGDM in Human Resources or related field. Experience: 15+ years of progressive HR experience with a strong focus on Employee Engagement, Early Attrition and Retention . Industry Preference: BPO/ITeS/High-volume hiring environment preferred. Proven experience in creating data-driven HR strategies and execution plans. Excellent interpersonal, leadership, and stakeholder management skills. Strong analytical mindset with proficiency in HR metrics and reporting. What We Offer: A dynamic work environment that values innovation and collaboration. Opportunities for professional growth and leadership development. A supportive culture that fosters work-life balance and employee well-being. Please share your resume at Lipi.Jhingran@igtsolutions.com It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds

Role & responsibilities Hiring for Team Manager for International Banking process Min 2 years experience in Team Management Experience in stake holder management Responsible for maintaining SLA and daily performance Responsible for mentoring agents and improving key metrics Preparing QBRs and MBRs for management review Experience in maintaining process Shrinkage and attrition Preferred candidate profile Experience in International process , preferred from banking domain Comfortable working in night shifts Excellent verbal and written communication skills

Strategic Human Resource Management 1. Strategic Management Formulate and lead the human resource strategy for the Regional Business Unit (BU) in India, aligning it with the Global Business Strategy. Key Performance Indicators (KPIs): TAR (Total Attrition Rate) CAD (Critical Attrition Data) ASR (Annual Salary Review) Promotions People Dialogues Expat Management Diversity Targets (as per global benchmarks) Compensation & Benefits (C&B) for the SAARC region 2. Business Planning Promote and oversee the execution of in-year target deployment for human resources aligned with the business strategy. KPIs: Achievement of the talent plan to support business objectives Managing upper limits for headcount (HC) Optimizing management ratios within the organizational pyramid Controlling cost 3. Organizational Development Oversee and enhance HR processes and systems to improve organizational effectiveness, employee engagement, and performance based on business and market trends. KPIs: Organizational design fulfillment Job architecture implementation IPE (Internal Position Evaluation) 4. Talent Planning & Management Plan and strategize workforce planning, succession planning, and talent mapping to build a strong talent pipeline for business-critical roles. KPIs: FWP (Future Workforce Planning) / SWP (Strategic Workforce Planning) Identification of key roles Succession planning and employee development 5. People Advisory Serve as a trusted advisor to employees and managers on HR-related issues, conflict resolution, and fostering a positive work environment. KPIs: eNPS (Employee Net Promoter Score) 6. People Management Anticipate HR competency requirements based on current and future trends and advise on employee capability development accordingly. KPIs: ESI (Employee Satisfaction Index) Qualifications MBA / MSW/ PGDBA in HR 15+ years of experience in HR min 4 years of leading a team Business partnering experience with sales dominant business

Role & responsibilities Align HR strategies with the goals and priorities of the Pharma Manufacturing business unit. Act as a consultant to the leadership team, providing data-driven insights and HR solutions to improve productivity and employee satisfaction. Develop and implement HR initiatives that drive organizational effectiveness and workforce excellence. Collaborate with the Talent Acquisition team to recruit skilled professionals for manufacturing roles. Conduct workforce planning to ensure adequate staffing for operations while optimizing cost efficiency. Drive robust on boarding processes tailored to Pharma Manufacturing employees. Identify training needs and coordinate with Learning & Development teams to deliver specialized training for manufacturing personnel. Implement career development plans and succession planning to build a future-ready workforce. Serve as the first point of contact for employee grievances and concerns, ensuring swift resolution. Foster a culture of inclusivity, teamwork, and high engagement within manufacturing units. Conduct regular feedback sessions and implement action plans to address employee needs. Manage HR metrics and reporting for manufacturing units, including absenteeism, attrition, and productivity data. Partner with payroll and benefits teams to ensure smooth processing and address employee concerns. Implement health, safety, and welfare initiatives tailored to manufacturing environments. Preferred candidate profile Education: MBA/PGDM in Human Resources or an equivalent degree. 4 to 8 years of HRBP experience, preferably within the pharmaceutical or manufacturing sector. Previous experience supporting manufacturing operations is strongly preferred. Expertise in employee relations, talent management, and workforce planning. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and drive resolution. Key Competencies Stakeholder Management Strategic Thinking and Problem-Solving Adaptability and Resilience Conflict Resolution Data Analysis and Decision Making Leadership and Influencing Skills

Role & responsibilities Highly organized and be able to respond, follow up and arrive at closure to variety and volume of responsibility Should be able to communicate well with confidence, engage and provide HR advisory/consulting services to senior stake holders, managers and employees. Highly proficient at analyzing people related data (attrition correlations, R&R utilization, Early warning systems, shift time, Incentives, OT and so on) and draw inferences Creative and willing to think both inside and outside the box Preferred knowledge about HR practices at least in one Performance Management, Employee Benefits, compensation, HR Shared Services, Case Management Service oriented, passionate and display highest level of integrity while providing resolutions to employees and create a positive vibrant ethos Possess good excel skillset ( Vlookup, Pivot etc) Preferred candidate profile : Must have 1 Year experience Must be flexible to work in shift Energetic and Strong headed Please apply if your only interested for contractual role

Role & responsibilities Performing end to end recruitment process at State level. Responsible for complete recruitment process from sourcing till on-boarding of candidates. Sourcing of candidates through Job Portals, professional sites, networking, head hunting, Employee References and Self-Data Bank. Arranging & conducting Interviews/Initial screening of the candidates. Need to be in touch with the offered candidates till their on-boarding and so on. Maintaining the recruitment database and reporting to the HOD on a regular basis as per requirement. Coordination with the operation team and find out the training need and arrange training programs. Responsible for preparing all the MIS reports and report to Head of Department on regular basis. Responsible for handling all the Exit formalities including full and final settlement of the left employees. Ensuring 100% Compliance with all statutory obligations. Regular visit to branches dispute redressal /Grievance handling.

Position/Title: Assistant Manager - HR Business Partner Location: Mumbai Department: Human Resources Employment type: FTE Experience: 4-6 years Qualification: Bachelor's Degree/ MBA Human Resources Shifts (if any): 11 am onwards (Candidate should be flexible to work as per business requirement) About the Role: We are seeking a dynamic and people-centric Junior HR Business Partner to join our HR team in Mumbai. The ideal candidate will act as a bridge between business leaders and employees, helping to drive HR initiatives and foster a culture of performance, growth, and engagement. Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Experience in GPTW Certification and its renewal process Support on ESAT analysis and retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee volunteering drives Conduct regular floor walks and interact with new joiners to ensure smooth integration Collaborate with central HR teams (TA, L&D, C&B) to implement programs aligned with business needs. Maintain compliance with labour laws and internal HR policies. Key Skills & Tools: Bachelors degree in Human Resources, Psychology, Business, or related field. 2-5 years of relevant experience in HR generalist or HRBP roles, preferably in a fast-paced industry. Strong understanding of HR processes, labour laws, and HR systems (SAP/Workday is a plus). Excellent interpersonal, communication, and stakeholder management skills. Proactive, data-driven, and solution-oriented mindset. Ability to work independently and collaboratively in a team. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Job description Roles and Responsibilities Collaborate with leadership to align talent strategies with business goals by building the right capabilities, structures, and processes across departments. Understand business priorities and workforce challenges to support people-related solutions effectively. Assist managers in forecasting workforce needs and planning for future talent requirements. Analyze internal talent trends to develop targeted HR initiatives, policies, and programs. Handle complex employee relations matters, ensuring fair investigations and resolutions. Drive employee engagement through department-level initiatives that improve team culture and motivation. Work closely with leaders and employees to foster strong working relationships, boost morale, and enhance retention Manage the performance management cyclefrom setting goals to evaluating outcomes. Provide guidance on HR policies and ensure consistent implementation. Support training evaluations and guide managers on improving their leadership capabilities. Desired Candidate Profile 8 to 12 years of experience in HR Business Partner (HRBP) roles, with proven exposure to employee relations, HR compliance, performance management, and HR initiatives in same or similar industry Strong understanding of HR operations within a corporate setting. Hands-on experience in using tools like G Suite, MS Word, and Excel. Open to working in US and rotational shifts. Perks and Benefits Competitive salary based on experience. Multicultural and international work environment. Continuous opportunities for professional development.. Shift Timing : Night shift

Should be able to manage a large team and responsible to deliver client mandated KPI that include TAT and accuracy People Management, Workforce planning, Shrinkage / Absenteeism management, Attrition management, People development Compliance to internal and external Audit requirement Ensure timely update of incentive and NSA Data analysis, client managementEffective communication Should be able handle high pressure operations team Qualifications Graduate

Job Description: Manage the day-to-day Planning, operation and problem-solving of a team of 15-20 resources Develop team to ensure delivery of consistently superior quality Ability to independently handle transitioning of new procedures. Drive the team to be client/customer-focused, owns training and development to team. • Take ownership on delivering service level components, quality and targets and drive and motivates the team to achieve management goals. Effectively track and analyze the performance of individual team members and provide effective coaching and feedback Compiling all External and Internal reports Act as the communication conduit between team and management. • Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. Performance feedback session to be provided to agents. Primary focus on CPM/SLA • One to one relation building. Analyze various reports including process dashboards & team performance reports. Motivating associates through effective management, career development & implementation of reporting mechanism. Timely Submission of Operations Review Manage attendance and attendance incentive for the team. Attain SLA through effective management of the daily operations of the team. Conduct audits & share feedback with team members Will be responsible for managing the portfolio of clients. Requirements • Graduation is a must. • 2 years as a Team Leader on papers in Back Office experience. • Should be willing to work in 24*7 working environment. • Excellent verbal / written communication skills • Good with Analytical skills / MS Excel / presentation skills. Preferred Background: Insurance, Claims, Underwriting, Mortgage, Property & Casualty, Denial, Utility. No Email, chat, content moderation, sales, technical and gaming experience backgrounds are not eligible for this role Interested can apply vidhi.pal@provana.com

You will be responsible for • Performance feedback session to be provided to agents. • Primary focus on CPM/SLA. • One to one relation building. • Analyze various reports including process dashboards & team performance reports. • Motivating associates through effective management, career development & implementation of reporting mechanism. • Timely Submission of Operations Review • Manage attendance and attendance incentive for the team • Attain SLA through effective management of the daily operations of the team • Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. • Conduct audits & share feedback with team members • Will be responsible for managing the portfolio of clients. Valid US Visa is required for this role. Note: Only back office experience candidates are eligible for this role. Background: Insurance, Underwriting, Mortgage, property & casualty. No chat and email experience only back office would be considered. Requirements • Graduation is a must. • Proven experience of min. 2 years as Operations Manager or Deputy Manager on papers. • Should be willing to work in 24*7 working environment. • Excellent verbal / written communication skills. • Good with Analytical skills / MS Excel / presentation skills • Leadership quality and organizational awareness

Position/Title: Assistant Manager - HR Business Partner Location: Mumbai Department: Human Resources Employment type: FTE Experience: 4-6 years Qualification: Bachelor's Degree/ MBA Human Resources Shifts (if any): 11 am onwards (Candidate should be flexible to work as per business requirement) About the Role: We are seeking a dynamic and people-centric Junior HR Business Partner to join our HR team in Mumbai. The ideal candidate will act as a bridge between business leaders and employees, helping to drive HR initiatives and foster a culture of performance, growth, and engagement. Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Experience in GPTW Certification and its renewal Support on ESAT analysis Support retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee volunteering drives Conduct regular floor walks and interact with new joiners to ensure smooth integration Collaborate with central HR teams (TA, L&D, C&B) to implement programs aligned with business needs. Maintain compliance with labour laws and internal HR policies. Key Skills & Tools: Bachelors degree in Human Resources, Psychology, Business, or related field. 2-5 years of relevant experience in HR generalist or HRBP roles, preferably in a fast-paced industry. Strong understanding of HR processes, labour laws, and HR systems (SAP/Workday is a plus). Excellent interpersonal, communication, and stakeholder management skills. Proactive, data-driven, and solution-oriented mindset. Ability to work independently and collaboratively in a team. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Position Title: Lead HR Business Partner (Designation to be defined basis the assessment) Experience: 15+ years Qualification: MBA / PG in HR Department: Corporate Human Resources Location: Mumbai Shifts (if any): 11:00 am onwards (candidate should be flexible to work as per the business requirement) Key Responsibilities: Strategic HR Business Partnering: Collaborate with BU and client leadership to co-create and implement HR strategies aligned with business objectives. Lead the execution of people priorities through structured interventions, data insights, and continuous feedback loops. Manage HRBP support across a matrixed environment covering 500+ employees. Employee Experience & Engagement: Deliver a high-touch onboarding experience with structured induction, buddy programs, and periodic 30-60-90-day connects to build early engagement. Conduct regular pulse checks, townhalls, and engagement surveys (ESAT/NPS) to track and elevate employee sentiment. Resolve grievances proactively by maintaining an open-door culture and implementing robust issue escalation mechanisms. Manage attrition risks by identifying patterns, recommending retention strategies, and partnering with managers for interventions. Team Management & Mentorship: Lead, coach, and mentor a team of 45 HR professionals; drive capability building, performance accountability, and professional growth. Foster a collaborative, outcome-driven team culture with strong internal service delivery and stakeholder orientation. Review team outputs and ensure alignment with business timelines, compliance, and quality standards. Stakeholder Management: Build trusted relationships with key internal and external stakeholders including BU heads, delivery leads, clients, and corporate teams. Influence leadership on people-related decisions through data-backed insights, market benchmarks, and employee voice. Represent HR in business reviews and cross-functional forums to ensure alignment of people priorities with organizational goals. Transitions, Change Management & M&A Play a pivotal role in managing transitions, including workforce integration, policy harmonization, and communication planning during mergers and acquisitions. Support change management by coaching leaders, maintaining cultural sensitivity, and ensuring employee continuity. Partner with legal and compliance teams during structural changes to align employment practices and policies. Policy & Process Excellence Collaborate with CoEs to implement performance management, rewards, and talent development frameworks. Lead HR projects, process improvements, and digitization initiatives to enhance the employee experience and operational efficiency. Drive internal branding efforts in partnership with Marketing to showcase culture and attract top talent. Working Knowledge Payroll & Compliance Should possess strong working knowledge of payroll processes, statutory compliance, and labor law requirements (PF, ESI, PT, Gratuity, etc.). Ensure timely employee communication on any payroll-related matters or policy changes. Qualifications & Experience Full-time MBA/PG in Human Resources or equivalent. 15+ years of progressive HRBP experience, preferably in technology/product/global services environments. Prior experience managing teams and driving transformation at scale. Strong understanding of Indian labor laws, HR compliance, and global HR practices. M&A or transition management experience is highly preferable. Must-Have Skills Strategic HR partnering with exposure to leadership teams. Experience managing large teams and mentoring mid-level HR professionals. Employee engagement, grievance redressal, and culture-building. Strong stakeholder management, data analytics, and decision-making. Change management and M&A integration support. Proficiency with HRIS systems and Microsoft Office Suite. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.