RingCentral is a leading provider of cloud-based communication and collaboration solutions for businesses. Their platform enables voice, video, team messaging, and contact center services.
Bengaluru
INR 12.0 - 22.0 Lacs P.A.
Hybrid
Full Time
Say hello to possibilities Its not everyday that you consider starting a new career. Were RingCentral, and were happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We’re currently looking for: A Senior Financial Analyst/Finance Manager – GTM to help lead our Go-To-Market (GTM) business through its next phase of growth and scaling. In this role, you will build financial models to align with our GTM goals and unlock growth opportunities. The ideal candidate is relentlessly curious and embraces ambiguous challenges. You are an analytical superstar who thrives on complexity and enjoys bringing order to data. With a strong bias for action, you effectively translate data insights into operational transformations. You possess exceptional communication skills and the confidence to influence senior leadership. Responsibilities: Automate and continuously improve the segment P&Ls and Sales and Marketing (S&M) efficiency files, ensuring cleaner, faster, and more accurate business-ready outputs. Conduct in-depth scenario analysis across P&Ls using CAC, time-to-payback, and other SaaS growth and profitability drivers. Build and maintain a 5-year SaaS unit economics model leveraging key metrics such as ARPU, churn, MRR, and cost to book to support long-term strategic planning. Support business leaders in developing a scalable and sustainable approach to GTM strategy development, planning, and execution via world-class modeling and data storytelling. Collaborate with stakeholders to measure S&M efficiency and drive optimal capital allocation during annual planning cycles. Deliver monthly and quarterly management reporting packages, providing clear analysis of financial results, key trends, and strategic risks to senior management. Support ad-hoc, C-suite driven business case analyses to assess go-to-market investments and drive key decisions. To succeed in this role, you must have: 3-5 years of experience in corporate planning/financial planning and analysis role CA or MBA preferred degree in Finance, Accounting. Experience supporting major functional areas within an organization, with experience in financial analysis, headcount/resource management and business metric reporting Experience with financial systems such as Hyperion, Cognos, Business Objects, SAP, Anaplan, or NetSuite Advanced proficiency in Microsoft Excel, including strong experience with VBA and Power Query High proficiency in Excel - building financial and decision support models Self-starter that adapts well to change in a fast-paced, dynamic workplace Clear and effective communication skills, both verbal and written What we offer: Mediclaim benefits Paid holidays Casual/Sick leave Privilege leave Bereavement leave Maternity & Paternity leave Wellness programs & coaching Employee referral bonus Professional development allowances Night shift allowances About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™(MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Bengaluru
INR 15.0 - 19.0 Lacs P.A.
Work from Office
Full Time
Say hello to possibilities It s not everyday that you consider starting a new career. We re RingCentral, and we re happy that someone as talented as you is considering this role. First, a little about us, we re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We re currently looking for: A Senior Financial Analyst/Finance Manager - GTM to help lead our Go-To-Market (GTM) business through its next phase of growth and scaling. In this role, you will build financial models to align with our GTM goals and unlock growth opportunities. The ideal candidate is relentlessly curious and embraces ambiguous challenges. You are an analytical superstar who thrives on complexity and enjoys bringing order to data. With a strong bias for action, you effectively translate data insights into operational transformations. You possess exceptional communication skills and the confidence to influence senior leadership. Responsibilities: Automate and continuously improve the segment P&Ls and Sales and Marketing (S&M) efficiency files, ensuring cleaner, faster, and more accurate business-ready outputs. Conduct in-depth scenario analysis across P&Ls using CAC, time-to-payback, and other SaaS growth and profitability drivers. Build and maintain a 5-year SaaS unit economics model leveraging key metrics such as ARPU, churn, MRR, and cost to book to support long-term strategic planning. Support business leaders in developing a scalable and sustainable approach to GTM strategy development, planning, and execution via world-class modeling and data storytelling. Collaborate with stakeholders to measure S&M efficiency and drive optimal capital allocation during annual planning cycles. Deliver monthly and quarterly management reporting packages, providing clear analysis of financial results, key trends, and strategic risks to senior management. Support ad-hoc, C-suite driven business case analyses to assess go-to-market investments and drive key decisions. To succeed in this role, you must have: 3-5 years of experience in corporate planning/financial planning and analysis role CA or MBA preferred degree in Finance, Accounting. Experience supporting major functional areas within an organization, with experience in financial analysis, headcount/resource management and business metric reporting Experience with financial systems such as Hyperion, Cognos, Business Objects, SAP, Anaplan, or NetSuite Advanced proficiency in Microsoft Excel, including strong experience with VBA and Power Query High proficiency in Excel - building financial and decision support models Self-starter that adapts well to change in a fast-paced, dynamic workplace Clear and effective communication skills, both verbal and written What we offer: Mediclaim benefits Paid holidays Casual/Sick leave Privilege leave Bereavement leave Maternity & Paternity leave Wellness programs & coaching Employee referral bonus Professional development allowances Night shift allowances About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP ) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Bengaluru
INR 35.0 - 70.0 Lacs P.A.
Hybrid
Full Time
Say hello to possibilities. RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentrals open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. Core NG team is responsible for building Ringcentral’s PBX backend core functionalities. Team develops and maintains highly scalable linux based microservices which are used by millions of people all around the globe. Our specialists are involved in the development of highly scalable and highly available services. We are seeking a highly skilled and experienced Sr Developer to join our team. This role will be responsible for development of cloud based backend core functionalities of RingCentral’s Phone solution. The ideal candidate will have a strong background in SaaS based software development. Primary Responsibilities: In collaboration with architects and be responsible for the full development cycle; Gather requirements and maintain technical documentation; Development of new functionality in C++, Rust; Maintain existing code, analyze and fix bugs. Minimum Qualifications, Education and Experience: BS/MS degree or equivalent experience in the field. 10+ years of experience with implementing, supporting and enhancing software products in the SaaS domain. Strong Hands-on experience in developing server side backend applications using C++ (including C++17), Linux, open source libraries etc. Hands-on experience on deploying code on public cloud services (AWS, Azure, GCP) using container technologies (docker, k8s). Comprehensive knowledge and understanding of SDLC best practices and techniques. Understanding of Agile development methodologies (Scrum, Kanban) Good understanding of Networking and TCP/UDP protocols troubleshooting Experience in debugging and detecting memory leaks. Ability to communicate effectively and work in a team Will be a plus Experience with Rust; Experience in developing high-load, fault-tolerant services; Knowledge of VoIP telephony systems and protocols (e.g., SIP, RTP/RTCP, etc). Experience with modern VoIP phones (Avaya, Polycom, Yealink, Cisco, Avaya, Unify, Alcatel). Familiarity with Python scripting. What we offer: Medi Claim Benefits Paid Holidays Casual/Sick Leave Privilege Leave Bereavement Leave Maternity Leave Paternity Leave Wellness Coaching Employee Referral Bonus Professional Development Allowances RingCentral is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Work Location: Bangalore
Gurugram
INR 16.0 - 25.0 Lacs P.A.
Remote
Full Time
Were currently looking for Revenue Manager, Gurgaon We are looking for a skilled and professional individual for the Revenue Manager role. Reporting to the Senior Revenue Manager in India this position has a critical and highly visible role in the process design, implementation, documentation, and accurate recording of revenue. The Revenue Manager has ownership of all accounting aspects of revenue recognition and must understand, analyze and communicate financial impacts to revenue throughout the organization. Top 3 Skills: Hands-on experience in working remotely with cross-functional teams (Sales, Legal, Operations, deal desk, etc.) in reviewing the revenue deal structure and coordination with the Revenue team in the head office. Strong understanding of the end-to-end process (including design, implementation, or testing) of the Order cash process at mid/large size public Companies. Experience in handling large volumes of data and applying data analytics as part of close processes or in public accounting. To succeed in this role you must have experience in: Global partner and experience in collaborating with Sales, Legal, and Business. Develop a team to review and evaluate the impact of draft contracts for revenue recognition. Provide technical accounting guidance and support to the onsite team in performing recurring revenue close tasks to drive operational efficiency. Evaluate customer contracts to ensure that revenue is recognized accurately in accordance with accounting rules. Provide technical accounting assistance with special projects. Be actively involved in the design and implementation of new revenue accounting requirements under ASC606. Participate in developing and maintaining strong internal controls, ensuring quality controls over revenue transactions and reporting. Recommend changes to reports and processes to improve productivity and accuracy. Manage month-end and quarter-end revenue close, including reconciliations and related fluctuation analysis and other reporting requirements. Help prepare data and other support information requests as needed for audits and reviews conducted by external auditors. Qualifications & Skills: Experience with Big 4 accounting firms and CA/CPA preferred. 5+ years of experience in a public company environment. Experience in reviewing and analyzing License, SaaS, OEM, and Professional Services contracts to identify revenue-related issues for resolution and proper accounting treatment. Knowledge and hands-on experience working with GAAP multi-element revenue recognition accounting standards including ASC 605-25, SAB 104, ASU 2009-13, and ASU 2009-14. Working knowledge of the new revenue recognition guidance under ASC606\ERP System Implementation experience (a plus). Experience with SFDC and NetSuite (a plus). Demonstrated success with process improvement initiatives. A solutions-oriented team player who enjoys a dynamic work environment. Strong organizational skills and ability to meet tight deadlines. Experience in SAAS or telecom industries is a plus Strong interpersonal skills. Ability to communicate clearly and concisely both verbally and in writing. Strong analytical, written, and verbal communication skills, with a sharp focus on details. Ability to communicate complex information in a clear and concise manner.
Bengaluru
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
RingCentral is looking for Junior DevOps Tool Engineer I to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results
Bengaluru
INR 35.0 - 85.0 Lacs P.A.
Hybrid
Full Time
We are seeking a highly skilled and experienced Senior Engineering Manager, Development to join our team. The Senior Engineering Manager, Development will take charge of leading the development of cloud based RingCentrals Phone capabilities. The ideal candidate will have a strong background in server side software development and a proven track record of successful project leadership. This role demands a collaborative leader with a strong sense of ownership, accountability, and priority management skills, capable of building and nurturing a high-performing team. Primary Responsibilities: Lead the design, development, and automation of Server Side (Telco) components of RingCentrals Phone solution to meet business requirements and satisfy top-grade stability and quality standards. Manage a team of developers, and automation engineers, providing technical guidance and mentorship. Implement best practices for software development, data management, and system integration. This is a hands-on role with individual contributions apart from leading the team, actively participating in daily coding and code reviews. Provide technical expertise and support for Teleco-related projects and initiatives. Partner with Product Team and business stakeholders in solution design and troubleshooting of problem escalations. Manage the execution of implementation plans from inception to successful completion, ensuring transparent status reporting. Collaborate closely with cross-functional Project and Program Managers throughout all phases of the initiatives. Maintain high standards of quality in product documentation. Ensure that product documentation remains clear, comprehensive, and up-to-date. Actively participate in applicable compliance, governance and risk management frameworks. Collaborate with peers in design and architectural validations. Adhere to established security, privacy, and data management protocols in accordance with company standards. Take a proactive approach to risk identifi cation and adeptly mitigate potential challenges. Minimum Qualifications, Education and Experience: BS/MS degree or equivalent experience in the fi eld. 15+ years of experience with implementing, supporting and enhancing software products. Min 3+ years in the engineering management position Strong Hands-on experience in developing cloud based backend services using modern C++ (11, 14, 17 or later), linux, open source libraries etc. Hands-on experience on deploying code on public cloud services (AWS, Azure, GCP) using container technologies (docker, k8s). Good understanding of Networking and TCP/UDP protocols troubleshooting Comprehensive knowledge and understanding of SDLC best practices and techniques. Understanding of Agile development methodologies (Scrum, Kanban) Excellent communication, presentation, people management, project management (daily scrum, plan etc) and negotiation skills. Will be a plus Experience in developing high-load, fault-tolerant services; Good to have telecom domain experience. Knowledge of VoIP telephony systems and protocols (e.g., SIP, RTP/RTCP, etc). Experience with modern VoIP phones (Avaya, Polycom, Yealink, Cisco, Avaya, Unify, Alcatel). Familiarity with Python scripting.
Bengaluru
INR 14.0 - 24.0 Lacs P.A.
Hybrid
Full Time
Say hello to possibilities. Its not everyday that you consider starting a new career. Were RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We’re currently looking for:You will serve as a primary point of contact for customers experiencing technical issues with RingCentral solutions. Working collaboratively with onshore and offshore support teams, product experts, and third-party vendors, you will diagnose, troubleshoot, and resolve complex technical problems, ensuring high customer satisfaction. Responsibilities: Provide technical support and troubleshooting assistance to customers using RingCentral solutions and integrations Collaborate with customers to understand, replicate, and resolve technical issues related to system integrations, APIs, and cloud services Assist in interpreting logs and system metrics reports, and translating them into actionable technical diagnostics Guide customers through resolution steps, troubleshooting, API usage, and other technical procedures Escalate complex issues to engineering or product teams when necessary, providing detailed documentation and context Participate in knowledge sharing by creating troubleshooting guides and documenting common issues Help facilitate customer acceptance testing and troubleshoot any post-implementation problems Collaborate with third-party vendors and internal teams to resolve ongoing issues Contribute to continuous improvement initiatives by providing feedback on recurring issues and customer pain points Identify, Triage, Troubleshoot, and suggest resolutions to middleware and customer applications. Skills & Experience: Strong understanding of software solutions, cloud environments (AWS preferred), and API integrations (HTTP/REST) Basic knowledge of microservices architecture and related technical concepts Hands-on experience with tools such as JavaScript, Postgres, GIT, and API testing, REDIS Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently Strong communication skills to explain technical solutions to non-technical users Familiarity with support ticketing systems and SLDCs (Support Lifecycle Development cycles) Ability to prioritize multiple support cases in a fast-paced environment Empathy and patience when dealing with customer concerns and resolving issues Qualifications: Bachelor’s degree in a technical discipline or equivalent experience 5+ years of experience supporting software applications, APIs, or cloud services Experience with Node.js, GitHub, AWS, and API troubleshooting Experience with Contact Center integration and integration development is a plus Familiarity with the Grafana stack (Loki, Prometheus, and Grafana) is a plus What we offer: Mediclaim benefits Paid holidays Casual/Sick leave Privilege leave Bereavement leave Maternity & Paternity leave Wellness programs & coaching Employee referral bonus Professional development allowances Night shift allowances RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
Bengaluru
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Say hello to possibilities. It s not everyday that you consider starting a new career. We re RingCentral, and we re happy that someone as talented as you is considering this role. First, a little about us, we re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We re currently looking for: You will serve as a primary point of contact for customers experiencing technical issues with RingCentral solutions. Working collaboratively with onshore and offshore support teams, product experts, and third-party vendors, you will diagnose, troubleshoot, and resolve complex technical problems, ensuring high customer satisfaction. Responsibilities: Provide technical support and troubleshooting assistance to customers using RingCentral solutions and integrations Collaborate with customers to understand, replicate, and resolve technical issues related to system integrations, APIs, and cloud services Assist in interpreting logs and system metrics reports, and translating them into actionable technical diagnostics Guide customers through resolution steps, troubleshooting, API usage, and other technical procedures Escalate complex issues to engineering or product teams when necessary, providing detailed documentation and context Participate in knowledge sharing by creating troubleshooting guides and documenting common issues Help facilitate customer acceptance testing and troubleshoot any post-implementation problems Collaborate with third-party vendors and internal teams to resolve ongoing issues Contribute to continuous improvement initiatives by providing feedback on recurring issues and customer pain points Identify, Triage, Troubleshoot, and suggest resolutions to middleware and customer applications. Skills & Experience: Strong understanding of software solutions, cloud environments (AWS preferred), and API integrations (HTTP/REST) Basic knowledge of microservices architecture and related technical concepts Hands-on experience with tools such as JavaScript, Postgres, GIT, and API testing, REDIS Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently Strong communication skills to explain technical solutions to non-technical users Familiarity with support ticketing systems and SLDCs (Support Lifecycle Development cycles) Ability to prioritize multiple support cases in a fast-paced environment Empathy and patience when dealing with customer concerns and resolving issues Qualifications: Bachelor s degree in a technical discipline or equivalent experience 5+ years of experience supporting software applications, APIs, or cloud services Experience with Node.js, GitHub, AWS, and API troubleshooting Experience with Contact Center integration and integration development is a plus Familiarity with the Grafana stack (Loki, Prometheus, and Grafana) is a plus What we offer: Mediclaim benefits Paid holidays Casual/Sick leave Privilege leave Bereavement leave Maternity & Paternity leave Wellness programs & coaching Employee referral bonus Professional development allowances Night shift allowances RingCentral s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
Bengaluru
INR 50.0 - 100.0 Lacs P.A.
Hybrid
Full Time
Department: Engineering India Telephony Team Experience: 18+ years Role Overview: We seek a Software Architect to lead software design and technical guidance for our India Telephony engineering team, representing the PBX Architecture Team locally. This role focuses on defining functional requirements, software design, and mentoring the team during implementation, while collaborating with global Architecture and Product organizations. Key Responsibilities: Lead software design for the India Telephony team, ensuring alignment with PBX architecture. Define functional requirements and oversee their implementation. Optimize computational efficiency, network communication, and data structures. Enforce best software development practices and ensure design consistency. Mentor engineers, providing technical guidance throughout development. Conduct architectural reviews and uphold system integrity. Collaborate with global Architecture teams to align on technical direction . Required Qualifications: 15+ years in software development and architecture. Expert in C++ (latest standards, C++17/20/23). Strong grasp of algorithms, data structures, and network communication. Proven experience in building distributed, high-performance systems. Experience in leading software design and overseeing implementation. Experience in developing and architecting large-scale projects from scratch. Mentorship experience with engineering teams. Strong analytical and problem-solving skills. Preferred: Experience in telephony, VoIP, or real-time systems. Experience with cloud technologies This role is ideal for a technical leader who excels in software design, team mentorship, and cross-functional collaboration.
Bengaluru
INR 45.0 - 100.0 Lacs P.A.
Hybrid
Full Time
Department: Engineering India Telephony Team Experience: 18+ years Role Overview: We seek a Software Architect to lead software design and technical guidance for our India Telephony engineering team, representing the PBX Architecture Team locally. This role focuses on defining functional requirements, software design, and mentoring the team during implementation, while collaborating with global Architecture and Product organizations. Key Responsibilities: Lead software design for the India Telephony team, ensuring alignment with PBX architecture. Define functional requirements and oversee their implementation. Optimize computational efficiency, network communication, and data structures. Enforce best software development practices and ensure design consistency. Mentor engineers, providing technical guidance throughout development. Conduct architectural reviews and uphold system integrity. Collaborate with global Architecture teams to align on technical direction. Required Qualifications: 15+ years in software development and architecture. Expert in C++ (latest standards, C++17/20/23). Strong grasp of algorithms, data structures, and network communication. Proven experience in building distributed, high-performance systems. Experience in leading software design and overseeing implementation. Experience in developing and architecting large-scale projects from scratch. Mentorship experience with engineering teams. Strong analytical and problem-solving skills. Preferred: Experience in telephony, VoIP, or real-time systems. Experience with cloud technologies Prior experience with India-based engineering teams. This role is ideal for a technical leader who excels in software design, team mentorship, and cross-functional collaboration.
Bengaluru
INR 10.0 - 20.0 Lacs P.A.
Hybrid
Full Time
Say hello to possibilities. Its not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 30+% annually. Job Type: Full-Time Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business. About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral’s global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Successful Candidates will: Have proven skills in application security, security monitoring, incident response and intrusion analysis Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills Demonstrated track record of quality processes in candidate’s work history Be strongly self-motivated with an aptitude for both individual and team-oriented work Have experience following and refining standard operating procedures and playbooks Responsibilities: Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment Engage teams within and outside of RingCentral to mitigate and resolve cases Maintain relevant documentation and audit artifacts Identify and track suspicious system activity Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems This role participates in on-call rotations Qualifications / Requirements: 3+ years in a security engineering, SRE, or SOC roles in a cloud services environment Experience with SIEM Experience investigating security incidents Basic knowledge AWS or GCP Experience with IDS, case management, and related tools and practices Experience with Linux, RedHat preferred Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP) Preferred Skills/Experience: Any combination of the following certifications: GCIA (GIAC Certified Intrusion Analyst) GCIH (GIAC Certified Incident Handler) GCFA (GIAC Certified Forensic Analyst) GNFA (GIAC Certified Network Forensic Analyst) GCFE (GIAC Forensic Examiner) GASF (GIAC Advanced Smartphone Forensics) GICA GCTI (GIAC Certified Cyber Threat Intelligence) GPEN (GIAC Certified Pentester) GWAPT (GIAC Certified Web Application Pentester) GPYC (GIAC Certified Python Coder) OSCP (Offensive Security Certified Pentester) Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events Strong knowledge of Microsoft Windows Experience automating security tasks, including scripting, programming and/or SecDevOps Experience working with global teams
Bengaluru
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Say hello to possibilities. It s not everyday that you consider starting a new career. We re RingCentral, and we re happy that someone as talented as you is considering this role. First, a little about us, we re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We re a $2 billion company that s growing at 30+% annually. We are currently looking for a Security Operations Center Analyst , and the key responsibilities are the following: Security Operations Center Analyst Job Type: Full-Time Location: Bangalore Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business. About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral s global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Successful Candidates will: Have proven skills in application security, security monitoring, incident response and intrusion analysis Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills Demonstrated track record of quality processes in candidate s work history Be strongly self-motivated with an aptitude for both individual and team-oriented work Have experience following and refining standard operating procedures and playbooks Responsibilities: Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment Engage teams within and outside of RingCentral to mitigate and resolve cases Maintain relevant documentation and audit artifacts Identify and track suspicious system activity Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems This role participates in on-call rotations Qualifications / Requirements: 2+ years in a security engineering, SRE, or SOC roles in a cloud services environment Experience with SIEM Experience investigating security incidents Basic knowledge AWS or GCP Experience with IDS, case management, and related tools and practices Experience with Linux, RedHat preferred Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP) Preferred Skills/Experience: Any combination of the following certifications: GCIA (GIAC Certified Intrusion Analyst) GCIH (GIAC Certified Incident Handler) GCFA (GIAC Certified Forensic Analyst) GNFA (GIAC Certified Network Forensic Analyst) GCFE (GIAC Forensic Examiner) GASF (GIAC Advanced Smartphone Forensics) GICA GCTI (GIAC Certified Cyber Threat Intelligence) GPEN (GIAC Certified Pentester) GWAPT (GIAC Certified Web Application Pentester) GPYC (GIAC Certified Python Coder) OSCP (Offensive Security Certified Pentester) Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events Strong knowledge of Microsoft Windows Experience automating security tasks, including scripting, programming and/or SecDevOps Experience working with global teams
Bengaluru
INR 25.0 - 27.5 Lacs P.A.
Work from Office
Full Time
Say hello to possibilities. It s not everyday that you consider starting a new career challenge. We re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We re a $2 billion company that s growing at 30+% annually and we re expanding our Solutions Engineering Team to make sure we stay ahead of the competition. To Succeed in the role you must have experience in the following: We are seeking a Sr. Data Engineer to join our dynamic team focused on building secure, scalable, and real-time data solutions. This role will play a key part in enabling our fraud detection, analytics, and compliance initiatives by delivering reliable and high-performance data systems. Youll collaborate across disciplines, apply cutting-edge technologies, and play a leadership role in shaping our data infrastructure. Principal Duties and Responsibilities: Develop, monitor, and report on key platform and service metrics. Design and deliver both stand-alone and distributed applications to enhance data security across the stack. Build and integrate tools that identify insecure data storage and help developers avoid data security pitfalls. Collaborate with stakeholders to enhance data tools, systems, and processes. Ingest, enrich, and manage data from multiple sources to enable meaningful analytics. Design and develop dashboards that provide a 360-degree view of data posture in relation to fraud detection and prevention. Aggregate data streams to deliver transparent and reliable metrics that reflect real-time operational control effectiveness. Represent the team as a subject matter expert in meetings and collaborative initiatives. Education and Experience: Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 3-5 years of relevant experience in data engineering, analytics, or a related technical role. Required Knowledge and Skills: Strong written and verbal communication skills. Critical thinking and problem-solving abilities. Experience with ETL tools such as SSIS . Hands-on experience with stream processing technologies (e.g., Kafka , Storm ). Familiarity with logging and monitoring platforms (e.g., Splunk , Syslog , ELK ). Proficiency in scripting and automation tools (e.g., Jenkins , Git , Python , PHP ). Exposure to big data and processing frameworks (e.g., Hadoop , Pig , Hive , Impala ). Experience integrating data from multiple sources into scalable pipelines. Understanding statistics and basic machine learning techniques. Hands-on experience with Docker and container orchestration using Kubernetes . Experience with Elasticsearch for indexing, querying, and analytics on large datasets. Attention to detail in high-control, compliance-focused environments. Familiarity with operating systems ( Windows , Linux ) and networking protocols. Understanding of regular expressions . Bonus: Experience with Tableau or other BI tools.
Bengaluru
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Were looking for an experienced Project Manager who thrives in fast-paced, agile environments. As a servant leader, youre passionate about empowering teams by building effective processes, removing obstacles, and driving continuous improvement. Your strong communication and facilitation skills will guide development teams in delivering high-quality, value-driven solutions. If youre a collaborative problem-solver committed to fostering team success, join our team to play a crucial role in developing quoting and contract management applications, driving efficiency and transformation in our Quote-to-Cash processes. What Youll Do: Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.) and ensure they are effective and focused. Ensure the development process runs smoothly by removing impediments and solving conflicts that are hampering the teams advancement. Provide coaching and mentorship on Agile methodologies to team members and stakeholders. Become an Agile ambassador and promote a clear understanding of the theory and methods behind the development framework by providing training for development teams, stakeholders, and anyone else who could benefit from Scrum and Kanban in our organization. Ensure transparency in the development process and communicate clearly and effectively to the appropriate stakeholders. Collaborate with the other technical teams and managers and aim to build a strong, productive relationship to ensure goals are met and the software is delivered on time. Continuously seek to improve the current Agile process within the different teams and across the entire organization. Continuously champion, develop, and share knowledge with the team on emerging trends and updates in Scrum practices. What We Need From You: Experience playing the Scrum Master role for at least 5 years for a software development team that was diligently applying Scrum principles, practices, and theory. Excellent communication skills. Strong understanding of Agile frameworks (Scrum, Kanban) and hands-on experience implementing them. Certified Scrum Master (CSM) or other relevant Agile certifications. Demonstrated coaching experience, with a strong servant leadership philosophy.
Bengaluru, Karnataka, India
INR 2.5 - 10.0 Lacs P.A.
On-site
Full Time
Scope and prioritize enhancements and new Anaplan features while managing technical debt to ensure model stability Triage, review, and collaborate with stakeholders to understand issues or change requests before implementation Provide tier 1 support to end users by resolving issues or guiding self-resolution Perform administrative FP&A tasks in Anaplan, such as reconciliations, user access, and snapshots Understand FP&A business processes and the role of Anaplan models within them Communicate progress updates to business and technical teams Organize and conduct user acceptance testing with end users Provide training and create materials to support Anaplan adoption Maintain and enhance complex Anaplan models with guidance from Solution Architects Manage team backlogs and work in progress Translate business requirements into technically feasible solutions Support users in resolving data discrepancies and stress situations Work effectively in various team environments and across time zones Learn and adapt to Anaplan's evolving platform Hold a degree in finance, business, or engineering or have equivalent experience Communicate effectively between technical and business teams
Bengaluru, Karnataka, India
INR 4.0 - 9.0 Lacs P.A.
On-site
Full Time
Key Responsibilities: Design, develop, and optimize highly scalable, distributed systems for cloud-based Contact Center and Call Center solutions. Implement real-time voice and call management solutions, including IVR, SIP, ACD, CTI, and Dialer technologies. Develop microservices-based architectures using Java for handling large-scale VoIP, call routing, and telephony applications. Work on cloud-native applications deployed on AWS, Google Cloud, or Azure. Optimize real-time communication protocols such as SIP, RTP, WebRTC, and VoIP technologies. Integrate with CRM, AI-driven analytics, and automation platforms to enhance contact center functionalities. Ensure high availability and low-latency performance for real-time customer interactions. Collaborate with cross-functional teams, including AI, machine learning, and data engineering teams, to integrate intelligence into call center operations. Troubleshoot and resolve production issues, performance bottlenecks, and scalability challenges. Key Skills Experience: Having decent experience in software engineering with strong expertise in Java Experience in designing and building distributed, cloud-native applications. Experience working with contact center solutions, dialer systems, and call center analytics. Expertise in microservices architecture, Kubernetes, Docker, and RESTful APIs. Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud. Experience working with real-time streaming architectures and messaging queues (Kafka, RabbitMQ, etc.). Strong problem-solving skills with the ability to debug and optimize complex systems. Understanding of AI-driven automation and integration with customer engagement platforms. Excellent communication and collaboration skills.
Bengaluru, Karnataka, India
INR 9.0 - 11.0 Lacs P.A.
Remote
Full Time
Top 3 Skills: Hands-on experience working remotely with cross-functional teams in reviewing revenue deal structures Strong understanding of the end-to-end Order to Cash process at mid/large public companies Experience managing large data volumes and applying data analytics in close processes To succeed in this role you must have experience in: Collaborating globally with Sales, Legal, and Business teams Leading a team to evaluate draft contracts for revenue recognition impact Providing technical accounting guidance for revenue close activities Reviewing customer contracts for accurate revenue recognition per accounting standards Supporting FP&A teams with revenue assurance for pricing and new product launches Assisting with special projects involving technical accounting Designing and implementing revenue accounting under ASC606 Strengthening internal controls over revenue processes and reporting Recommending process/report improvements to boost productivity and accuracy Managing month-end and quarter-end revenue close, reconciliations, and analysis Preparing data/supporting documents for audits and external reviews Qualifications & Skills: Bachelor's degree in Accounting; CA/CPA preferred Experience in Big 4 accounting firms or public company finance 3+ years in a public company environment Experience analyzing SaaS, OEM, License, and Services contracts Strong knowledge of GAAP and multi-element revenue recognition standards (ASC 605-25, SAB 104, etc.) Hands-on experience with ASC606 implementation Familiarity with ERP system implementation Experience with SFDC and NetSuite (preferred) Proven success in process improvement Strong organizational and communication skills Detail-focused with excellent analytical and verbal skills
Bengaluru, Karnataka, India
INR 5.0 - 10.0 Lacs P.A.
On-site
Full Time
Responsibilities: Provide technical support and troubleshooting assistance to customers using RingCentral solutions and integrations Collaborate with customers to understand, replicate, and resolve technical issues related to system integrations, APIs, and cloud services Assist in interpreting logs and system metrics reports, and translating them into actionable technical diagnostics Guide customers through resolution steps, troubleshooting, API usage, and other technical procedures Escalate complex issues to engineering or product teams when necessary, providing detailed documentation and context Participate in knowledge sharing by creating troubleshooting guides and documenting common issues Help facilitate customer acceptance testing and troubleshoot any post-implementation problems Collaborate with third-party vendors and internal teams to resolve ongoing issues Contribute to continuous improvement initiatives by providing feedback on recurring issues and customer pain points Identify, Triage, Troubleshoot, and suggest resolutions to middleware and customer applications. Skills & Experience: Strong understanding of software solutions, cloud environments (AWS preferred), and API integrations (HTTP/REST) Basic knowledge of microservices architecture and related technical concepts Hands-on experience with tools such as JavaScript, Postgres, GIT, and API testing, REDIS Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently Strong communication skills to explain technical solutions to non-technical users Familiarity with support ticketing systems and SLDCs (Support Lifecycle Development cycles) Ability to prioritize multiple support cases in a fast-paced environment Empathy and patience when dealing with customer concerns and resolving issues Qualifications: Bachelor s degree in a technical discipline or equivalent experience 5+ years of experience supporting software applications, APIs, or cloud services Experience with Node.js, GitHub, AWS, and API troubleshooting Experience with Contact Center integration and integration development is a plus Familiarity with the Grafana stack (Loki, Prometheus, and Grafana) is a plus
Bengaluru, Karnataka, India
INR 2.0 - 5.0 Lacs P.A.
On-site
Full Time
To succeed in this role you must have experience in the following: Minimum 13+ years of experience as UI Engineer or UI Architect Should still be coding hands-on, i..e lead by example Successful track record of leading architectural design and implementation of at least one flagship app with significant user-base, that involved multiple platforms and teams. Proven record of building high performance and high-reliability client-side (rather than backend) applications and driving architecture evolution Experience in collaborating with backend teams on technical solutions and API design Demonstrated ability to analyze and solve the complex problems with global view in mind, and make balanced decisions Demonstrated ability to successfully present the architectural decisions to executives and stakeholders Advanced understanding of current design patterns and paradigm. Strong business sense and insights of product features 5+ years of working experience in React.js ecosystem libraries like redux or MobX or material-ui. Know-how with regard to front-end tooling such as Webpack, Babel, ESlint, etc. Familiarity with the bundling process and how to configure webpack/rollup from scratch Understanding how to use browser development tools and how to use them in JavaScript code Willingness to take ownership of the tasks and to achieve targets with minimum supervision Experience with SaaS, distributed, highly available, event-driven systems Ability to analyze, troubleshoot, and solve a wide range of technical problems. Strong problem-solving skills, a can-do attitude Have a good knowledge of UX designing Nice to have experience working with WebRTC Responsibilities : Provide application client-side architectural vision and drive evolution and roadmap Create architectural solutions that maximize the sharable components and enables independent development, test, release and deployment of multiple front-end sub-apps residing in the shell application. Build the scalable and open application platform to enable 3rd-party integrations and plug-ins Make app architectural decisions and communicate to executives and stakeholders Define architecture policies and establish governance mechanism, and supervise architectural implementation Work with backend and other functional teams on E2E architectural solution Review the key architecture designs proposed by application teams Support the product management team on technical evaluation and input Locate and direct solutions for technical challenges or customer issues Drive the application technology evolution by introducing the new technology to the team and product implementation.
Bengaluru, Karnataka, India
INR 10.0 - 12.0 Lacs P.A.
On-site
Full Time
Responsibilities: Lead the architecture, implementation and maintenance of complex applications for web and mobile applications including both frontend and backend. end-to-end ownership of applications from implementing user stories to deployments, bug fixes, dashboards etc. Collaborate with product managers, designers, and developers within and across teams to deliver high quality products and features. Champion the use of newer architectural patterns such as BFF (Backend for Frontend), MFA (Micro Frontend Architecture) to deliver modular and high performance applications. Possess the capability to comprehensively comprehend existing systems from start to finish, enabling maintenance and refactoring efforts aimed at the ongoing enhancement of our products. Propose new ideas and build consensus within the team to adopt best practices. Perform code reviews, mentor junior engineers, and help peers for a collaborative team environment. To succeed in this role, you must have experience in: 10+ years of strong application development experience across multiple platforms i.e. web browsers, android, iOS etc. Successful track record of delivering multiple projects and leading architectural design and implementation of at least one complex application with a significant user base involving multiple platforms and teams. Strong computer science background in data structures, algorithms, networking, RESTful APIs etc. At least 5 years of experience as a Backend Java Developer using Spring framework Good coding skills in React, TypeScript, HTML5, and CSS. Experience working with at least one RDBMS such as Postgres, MySQL etc. Good understanding of end to end System Design involving backend systems Experience working with any cloud service provider such as AWS, Azure, GCP is desirable and distributed services eg. messaging queues Experience working with integrating third-party software such as Salesforce, Hubspot is extremely desirable. Experience with test automation and tools such as Selenium, Cypress, Postman, JMeter etc is highly desirable.
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