805 Attrition Management Jobs - Page 7

Job description Job Title: Team Lead International Voice Process (US Healthcare Preferred) Location: Pune, India Job Type: Full Time | Work from Office Shift: Rotational Shifts (Including Night Shifts) Desired Candidate Profile: Education: Any Graduate / Post Graduate Experience: Minimum 2 years of experience as Team Lead (on papers) Mandatory Experience: Background in International Voice Process US Healthcare domain experience preferred Skills Required: Excellent communication skills (spoken and written) Strong team management and leadership capabilities Good understanding of process optimization techniques Solid knowledge of metrics/KPIs and performance management Work Model: Must be willi...

Job description Job description: Team Lead & SME - Social Media Escalations (Non-Voice) Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists ...

Location: Noida Department: HRBP Requirements: Plan, execute and implement the Internal Communication and Employee Engagement programs to meet the strategic goals that integrate with company's objectives. Support various internal stakeholders such as Recruitment, HR Operations, Payroll, L&D, crossfunctional collaboration teams, and Management Team with communication and design requirements. Design, implement and conduct the service line orientation programmed for new joiners. Handling Employee Communication by organizing Focus Group sessions, Meet the Leader sessions, develop action plan and ensure timely execution to address employee problems Facilitating creation of Fun Committees on the ...

Hiring for Outbound Sales Team Leader for Gurgaon Purely Day Shifts & 6 days Working Call or WhatsApp to Suhaan @ 888-274-7284 Required Candidate profile B2B Experience is needed 1-3yrs, CRM Tools, Shrinkage, Attrition Must have decent Communication Skills Call or WhatsApp to Suhaan @ 888-274-7284 Perks and benefits Unlimited Incentives

Key Responsibilities: Proven experience in People management including team supervision and performance monitoring. Strong problem solving with Shrinkage, work allocation and multitasking abilities. Strong Client management skills with prior exposure to client interactions and relationship building. Data management proficiency, ability to analyze, interpret and present data for decision making. Excellent verbal and written communication skills in English. Flexible to work in night shift. Prior experience in Fraud management/Shipping and logistic LOBs, would be an added advantage. Qualifications Minimum Academic Qualification: Graduate. 3+ years of work experience.

Job Description: You will be responsible for attrition management, employee retention, and engagement. You will drive core HR programs such as PMP and compensation planning. Additionally, you will handle employee counseling and grievances. Your role will involve generating data and preparing report decks for various HR MIS including demographics report, attrition, and communication transfers. Moreover, you will be in charge of handling R&R activities on the floor, ensuring correct participation, fair selection, counseling, and championing the R&R philosophy. Qualifications Required: - Bachelor's Degree Key Responsibilities: - Strong experience in attrition management, employee retention, and...

Are you an experienced HR professional who thrives in fast-paced environments and loves partnering with Command Centre / GCC / Analytics teams? We're looking for a dynamic HRBP with 8 - 12 years of post-qualification experience to join our team. What were looking for: Proven experience supporting Command Centre / GCC /Tech / Analytics workforce in a FAST PACED organization Strong business partnering skills in a high-growth, agile setup with expertise in Talent Management / PMS methodologies MBA in HR or equivalent post-graduate degree Immediate joiners preferred Delhi NCR-based candidates highly desirable If youre ready to make an impact and grow with us, wed love to connect! Role: HR Partne...

You are being hired for the role of Deputy Manager in Operational Excellence for the Chennai location. Your primary responsibilities will include: - Experience required: 5 to 8 years - Proficiency in Baselining, Benchmarking, Load Balancing, Resource Utilization, Cross Utilization, Business Analysis, SLA revision, etc. - Design, develop, and deploy a Quality Management System (QMS) framework aligned with customer expectations and business requirements. This includes SLA Management, Metric Management, setting targets, post-transition performance evaluation, reporting, sampling techniques, error definition (Critical & Non-Critical), FMEA, etc. - Schedule and manage customer interactions (VoC -...

Job Title: HR Manager Location: Bangalore (HSR Layout) Work Mode: Work From Office (2 WFH days per month) Working Days: 6 days a week About the Role The HR Manager plays a critical role in ensuring business success by building a positive workplace culture and managing people effectively. People are our most important asset, and in this role, you will be responsible for fostering employee engagement, driving performance, and aligning HR strategies with organizational goals. Promoting corporate values, ensuring employee satisfaction, and shaping a productive work environment are key aspects of this role. Key Responsibilities Develop and implement HR strategies aligned with overall business obj...

You will be responsible for providing HR business partner support to the IT organization as a Sr Executive/Lead in Human Resources. With 7-10 years of experience, including at least 5 years in HRBP role in an IT organization, you must possess a full-time MBA with a specialization in HR. Your role will require sound people skills along with high learning agility. The ideal candidate will be high energy, smart, and sharp, capable of handling various HR functions effectively. **Key Responsibilities:** - Utilize HR Analytics for data-driven decision-making - Prepare and present HR dashboard presentations - Manage attrition effectively - Calculate employee cost versus revenue - Conduct HR surveys...

Role & responsibilities Dear Professional Greetings from Enrich & Enlight!!!... Enrich & Enlight is an Executive Search Consulting co, specializing in Middle & Senior Management positions for the selected clientele. We are associated as recruitment partner with reputed organizations in IT, ITES, KPO, Publishing, Consulting and manufacturing industries supporting across India having branches in Chennai and Bangalore. Experience : Prior HRBP experience in International Voice Process is mandatory . Please verify the process they have supported and the geography handled. Location : Bangalore (Electronic City) local candidates only . Shift Timing : 5:30/6:00 PM onwards. Notice Period : Immediate ...

Position Summary We are seeking a dynamic HR Business Partner to manage the full employee lifecycle and collaborate closely with business leaders to drive strategic HR initiatives. You will play a crucial role in organizational development, talent management, performance management, and employee engagement to support IKS Healths mission and values. Role & responsibilities Manage the entire employee life cycle from onboarding to exit. Partner with leadership to develop and implement people strategies aligned with business goals. Attrition management and Retention strategy. Drive innovative HR solutions across talent management, leadership development, and culture enhancement. Provide guidance...

Job Title: Team Lead Domestic Voice Process Location: Hyd Department: Customer Support / Operations Reporting To: Process Manager / Operations Manager Languages Required: Hindi & English (Mandatory) Key Responsibilities: Lead and manage a team of voice process executives handling inbound/outbound calls. Monitor team performance and ensure achievement of KPIs such as call quality, customer satisfaction, and productivity. Provide coaching, feedback, and training to team members to improve performance. Handle escalations and resolve customer issues efficiently. Prepare daily/weekly/monthly reports and share insights with management. Ensure adherence to company policies and process compliance. C...

Job Opening: HR Compliance Officer** Location: Sachin GIDC – Chemical Plant Position: HR Compliance Officer Gender Preference:** Male Candidates Only Contact:** +91 90816 99800 Salary:** 25,000 – 40,000 per month Qualification:** MBA / BBA Required Candidate profile Looking for a dynamic HR Compliance Officer to handle statutory compliance, labor laws, attendance, payroll coordination, audits, and overall HR documentation for a reputed chemical manufacturing unit

Role Overview: As an Associate Group Manager - Software at SLK, you will be responsible for managing the overall customer relationship for a CBU or an LOB (within a CBU). Your role will involve achieving annual revenue targets through new wins and sustaining existing business. You will play a crucial part in building and sustaining customer relationships, meeting revenue targets, building people competency, and engaging with people onsite to disseminate SLK's vision and values. Key Responsibilities: - Achieve annual revenue targets for LOB or CBU through new wins and sustaining existing business. - Ensure customer satisfaction by building and sustaining customer relationships through regular...

Role Description This is a full-time on-site role for a Human Resources Manager located in Hyderabad. The Human Resources Manager will be responsible for overseeing recruitment and onboarding, managing employee relations, drive HR policies, ensuring compliance, and facilitating training and development programs. Additionally, the HR Manager will work closely with management to implement strategies that promote a positive workplace culture and enhance employee engagement. Qualifications 10-15 years of Experience in HR, with at least 3 yrs of experience in leading a team. Excellent communication and interpersonal skills. Should have relevant IT industry experience. Strong background in Recruit...

Job Title: Customer Support Team Lead Location: Bangalore Department: Customer Support Reports To: Customer Support Manager / Head of Customer Experience Job Type: Full-time Job Summary: We are seeking a proactive and customer-focused Customer Support Team Lead to oversee daily operations of our support team, drive performance, and ensure a seamless experience for our customers. You will lead by example, mentor team members, resolve escalated issues, and continuously improve support processes. Key Responsibilities: Team Leadership: Lead, motivate, and mentor a team of customer support representatives. Monitor team performance and provide coaching and feedback. Schedule shifts and manage work...

Job Title: Lead & Team Manager HR Business Partner (HRBP) Location: Chennai (Night Shift) & Trichy (Day Shift) Shift Timings: US Shift (6:30 PM – 3:30 AM & 5:30 PM – 2:30 AM) Work Mode: Work From Office (WFO) – 5 days a week Gender Requirement: Female candidates only Role Overview: We are seeking a dynamic and experienced Lead & Team Manager – HR Business Partner (HRBP) to lead our HRBP team and partner closely with business leaders to drive HR strategies and initiatives aligned with the company’s objectives. The role requires working in US shifts and managing a team to deliver exceptional HR support and services in a fast-paced healthcare environment. Key Responsibilities: Lead, mentor, and...

Role & responsibilities Leading and managing a BPO team. Ensuring operational excellence and meeting service delivery standards. Must have handled the team of at least 15-20 people. Preferred candidate profile Candidates with a notice period of immediate to 1 month or currently serving NP Graduate candidates is a mandate.

Job description Job description: Team Lead & SME - Social Media Escalations (Non-Voice) Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists ...

Role & responsibilities Candidate should have international exposure with team handling experience. Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Should have experience on shrinkage, attrition, CSAT...

Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 25 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving team performance i...

Hiring Team Leader for ICICI Lombard contact center @ Vashi Office ** THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD ** Designation : - Senior Team Leader Role : - Handling Customer Service Team Shift Timing : - Female: 7 to 8:30 pm (Any 9.30 hrs.) Male :7 to 12:30 pm (Any 9.30 hrs) + (night shift) Week-Off : - 2 Rotational Week-off Age Criteria : - 25 to 37 Roles and Responsibilities: 1. Develop and implement effective training programs to enhance team performance and productivity. 2. Collaborate with cross-functional teams to resolve complex issues and improve overall process efficiency. 3. Analyze KPIs such as AHT, Shrinkage, Attrition, Csat, Dsat, FCR, Average Handle Time (AHT), First...

Job Description Designation : Assistant Manager -Insurance Operations ( P&C Insurance ) Experience - 06+ years Work Location - Trivandrum Qualification - Graduate/Post Graduate Skills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance Claims 6 to 10 years of experience with P&C Insurance background (Mandatory) in an MNC. Preferable domain experience in claims, submissions, Underwriting & Support , Policy Administration etc Excellent communication & Stakeholder management skills Team Handling Experience (exposure in performance management, attrition management, grievance management) - Mandatory Graduate/ Post Graduate in any discipline &...

Immediate Openings for HRBP - Employee Relations @EqualizeRCM, Mysuru (Interested candidates can share your resume to varsha.d@equalizercm.com) Role : HRBP (Employee Relations) Shift : Night Shift (6.00PM to 3.30 AM) Work Location : Mysuru (WFO) Key Responsibilities: Manage employee relations issues and provide guidance to management and employees. Conduct investigations into employee complaints and grievances. Develop and implement employee engagement initiatives. Ensure compliance with labor laws and company policies. Provide training and support to managers on employee relations best practices. Maintain accurate records of employee relations cases and resolutions. Collaborate with HR team...