WNS Hiring-BPO Lead Operation

3 - 5 years

2 - 4 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

  • Proven experience in People management including team supervision and performance monitoring.
  • Strong problem solving with Shrinkage, work allocation and multitasking abilities.
  • Strong Client management skills with prior exposure to client interactions and relationship building.
  • Data management proficiency, ability to analyze, interpret and present data for decision making.
  • Excellent verbal and written communication skills in English.

  • Flexible to work in night shift.
  • Prior experience in Fraud management/Shipping and logistic LOBs, would be an added advantage.

Qualifications

  • Minimum Academic Qualification: Graduate.
  • 3+ years of work experience.

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