370 Attrition Management Jobs - Page 4

The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiatives in line with Global HR strategy (for the region). You will run the daily functions of the Human Resource (HR) department including administering benefits, leave and enforcing company policies and practices. What You'll Do: Providing support that is aligned with business and HR strategy that enables seamless high performance. Oversee new hire orientation, onboarding efforts, performance reviews and employee exit process. Assist with payroll and benefits administration Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations Working with Employee Experience to create employee engagement plans and initiating activities in the region. Working with People Tech & HR Operations to implement process improvement/automation initiatives Working with Talent management & development(also known as learning & development) to review training needs , content, & relevance to challenges faced by people leaders/employees. Co-facilitate sessions as needed. Ensure all queries/issues/grievance/escalations are handled within the given TAT. Day to day personnel handling and administration activities such as maintaining employee records, payroll & benefits, expense management, legal documentation, filing, MIS reporting, general correspondence, etc. Coach managers & work with them on best practices to provide feedback & manage performance challenges. Collaborate with departments such as Facilities, IT, and Finance on initiatives and policies that affect employee needs. Plan, co-ordinate and execute events from an Employee Relations standpoint. Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations. Conduct exit interviews and recommend actions based on employees feedback for continuous improvement. Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate areas. Employee offboarding ensuring managers comply with company process and local regulations, conduct exit interviews and complete proper documentation Help drive performance and feedback culture working with business stakeholders closely Partner with functional HRBP's on various initiatives impacting business. Work with global COE’s. What You Bring: Eight years or more of experience working in Human Resources Knowledge & experience of local labour laws & regulations. Strong interpersonal, negotiation, and conflict-resolution skills. People-friendly with a positive attitude, and eager to learn and deliver. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and delegate/collaborate as appropriate. Ability to act with integrity, professionalism, and confidentiality. Strong sense of accountability and quality Excellent time management skills with a proven ability to meet deadlines Must be flexible and comfortable with managing multiple priorities Strong analytical and problem-solving skills Passionate about delivering a best-in-class employee experience Demonstrate ability to use data and statistics to solve real-world HR problems. This is a hybrid position requiring working from the office 3 days(may be more on specific occasions) This position requires a work schedule of 1 PM to 10 PM IST.

Urgently hiring TEAM LEADER- FINANCE & ACCOUNTS Profile for the MNC Organization. Salary : 6Lac to 8.5Lac Shift : Night 5 Days working Work from office Cab & Meals also available NOTE : Must have at least 2 yrs of exp. as a "TEAM LEADER ON PAPER". Required Candidate profile Required 5yr to 8Yrs of exp. in F&A profile exp of handling 10-15 FTEs Advanced excel like V/H look up, Pivot Table knowledge of Attrition & Shrinkage. Exp. from AP/AR/Reconciliation/R2R 9335-906-101

Country: India Work Location: Any Work Location: Bengaluru, Karnataka, India Openings: 1 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 5 - 8 Yrs. Preferred Industry: Security Qualification Required: Graduate Salary: INR 45000 Key Skills: Functional Area: Security Services Job Introduction: Zonal HR Support ( HRBP) Key Responsibilities: 1. Monthly Town Hall /Open House Sessions Objective: Enhance employee engagement, provide corporate updates, and gather feedback. Frequency: Conduct a minimum of 8 sessions per month at sites with 50+ headcount and critical locations. Key Deliverables: Explain employee benefits, corporate updates, employee welfare programs, and social benefits. Address employee queries related to salary, PF, ESIC, mediclaim, etc. Conduct employee engagement activities, including Reward and Recognition (R&R) programs where feasible. Identify high-potential employees for succession planning during interactions. Detect early signs of attrition, especially among potential HiPo employees, and take preventive measures. Documentation: Prepare detailed session reports, including attendance, feedback, concerns raised, and action items. Maintain a standard template for communication to stakeholders. Keep records of identified HiPo employees and attrition risk cases for follow-up. 2. Communication of the Escalation Matrix Objective: Ensure employees are aware of the escalation process for timely resolution of their concerns. Key Steps: Clearly define escalation levels, including contact points and response timelines. Share the escalation matrix during town hall / open house sessions, onboarding programs, and via email/internal communication channels. Display the escalation matrix at prominent locations within each site for easy accessibility. 3. Payroll Processing: Objective: Ensure payroll is processed without any error. Ensure all necessary mappings are completed correctly before payroll processing. Ensure all inputs and drafts are shared on time. Process Full and Final Settlements (FNF) and gratuity payments on time. Employee salary grievances need to be addressed within the timeline. 4. Fortnightly Collaboration Calls with Ops team: Objective : Foster effective communication and resolve issues promptly. Participants: Assignment Managers, Operations Officers, and Operations Managers. Frequency: Conduct bi-weekly calls with site stakeholders. Agenda: - Discuss site-level challenges, employee concerns, and operational bottlenecks. - Share updates on HR initiatives, compliance requirements, and ongoing projects. - Create and track action plans for unresolved issues. Documentation: - Maintain a record of discussions, issues highlighted, and resolution timelines. - Share minutes of the meeting (MoM) with all relevant stakeholders. 5. Monthly Meetings with New Employees (Guiding and Supporting New Employees (Direct and Indirect)) Organize casual monthly meetings for all new hires to share their experiences, challenges, and successes. This will encourage open communication and help us to get timely feedback. This involves providing comprehensive support to new employees, both direct and indirect, to help them transition smoothly into their roles and the organization. It includes offering guidance throughout the onboarding process, ensuring that new hires are familiar with company policies, culture, and expectations. Additionally, it involves addressing any questions or concerns they may have, facilitating their integration into teams, and providing ongoing assistance to ensure they feel welcomed, supported, and equipped to succeed in their new roles. 6. Attrition Management (Direct and Indirect) Attrition management refers to the strategies and processes implemented to reduce employee turnover and retain talent, focusing on both direct and indirect staff. This involves identifying the underlying causes of attrition, such as job dissatisfaction, lack of career growth, or personal challenges, and addressing them proactively. For Indirect employees, attrition management includes providing career development opportunities, fostering a positive work culture, and responding to their needs. For direct staff, attrition management involves ensuring job security, creating clear communication channels, offering training opportunities, and implementing retention initiatives tailored to their specific concerns. Effective attrition management for both groups is essential for maintaining a stable workforce, improving employee satisfaction, and minimizing the costs associated with recruitment and training new employees. 7. Compliance Management Ensure all compliance requirements are met for your assigned cluster, including maintaining up-to-date licenses and certifications. Ensure the audit scores 100%, address any discrepancies or areas of improvement. Track and report compliance status regularly, ensuring timely resolution of any non-compliance issues. Collaborate with relevant teams to ensure adherence to local, regional, and industry-specific regulations. Job Responsibility: The Ideal Candidate: Perform an action:

Roles & Responsibilities: Employee Engagement Activities: Design and implement engagement programs, Monitor, and analyze engagement metrics Corporate Social Responsibility (CSR): Plan and execute CSR initiatives, Promote, and integrate CSR values Recognition and Rewards (RnR): Develop and manage reward systems, Organize RnR events Festival Celebrations: Plan and organize festive events, Ensure inclusivity and cultural diversity Skip-Level Meetings: Facilitate meetings between employees and senior management, Address feedback and insights Induction & Onboarding: Design onboarding programs, Conduct new hire orientation and training Report and MIS: Prepare and analyze HR reports, Track, and report on key HR metrics Grievance Management: Handle and resolve employee grievances, Implement solutions, and ensure compliance Performance Management: Oversee performance appraisal processes, Provide guidance on performance improvement plans Compliance and Policy Management: Ensure adherence to employment laws and regulations, Update and communicate HR policies and procedures Employee Feedback and Surveys: Conduct regular employee surveys to gather feedback, Use survey results to drive improvements in HR practices Attrition Analysis: Track and analyze turnover rates and trends, Identify patterns, and causes of attrition through data analysis and exit interviews. Retention Strategies: Develop and implement strategies to improve employee retention, such as enhancing job satisfaction, career development opportunities, and competitive compensation packages. Address specific issues contributing to high attrition rates, such as poor management practices or lack of growth opportunities. Exit Data Utilization: Use data from exit interviews and employee surveys to drive strategic changes in HR practices and policies, Regularly review and update attrition management strategies based on new insights and evolving organizational needs

Hiring for the HRBP Assistant Manager. Responsibilities Collaborate with business leaders to understand and address HR needs. Manage employee relations issues and provide guidance on performance management. Support talent management processes, including recruitment, onboarding, and career development. Drive HR initiatives that align with business objectives and improve organizational effectiveness. Assist in the development and implementation of HR policies and programs. Conduct training sessions to promote company culture and employee engagement. Ensure compliance with labor laws and regulations. Analyze HR data to provide insights and solutions. Qualifications Bachelor's degree in Human Resources, Business Administration, or related field. 3-5 years of experience in an HR role, preferably as an HRBP or similar. Strong understanding of HR principles and best practices. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in HR software and Microsoft Office Suite. Skills Employee Relations Performance Management Talent Management HR Policy Development Training and Development HR Analytics Compliance Microsoft Office Suite Contact details: -please share the relevant Resumes to ramya.ramya1@teleperformancedibs.com Best regards Ramya V

Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Preferred candidate profile

Role & responsibilities Strategic Partnership: Provide strategic input and leadership on decisions affecting the organization, including workforce planning, organizational design, and talent management Act as a trusted advisor to people leaders on a wide range of HR matters, including conflict resolution, performance improvement, and employee engagement Talent Management: Lead talent management initiatives including performance reviews, succession planning and leadership development Partner for key talent development & growth Culture and Change Management: Serve as a People & Culture advisor, coach, and partner with people leaders to ensure their success Drive and support organizational change initiatives, ensuring effective communication and stakeholder engagement Develop and implement change management strategies to support business transformation and culture enhancement HR Analytics Utilize HR metrics and analytics to enable data driven decision-making and measure the effectiveness of HR initiatives Provide insights and recommendations based on data to drive continuous improvement and business impact HR CoE & Org Initiatives Lead & partner on HR projects at both the country and team level Partner with the Org initiative leads to seamlessly execute the initiatives, counsel, and provide support for success Preferred candidate profile A minimum of a Bachelors degree in any of the disciplines with an relevant experience of 11-15 yrs as HR business partner Ability to influence and partner with different levels of the organization to achieve results Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness Excellent written, verbal communication, interpersonal skills; high quality document and report preparation Proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc Excellent presentation skills and knowledge of employment laws Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network Experience working in an entrepreneurial environment requiring strong multi-tasking abilities Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development Proven ability to use initiative in carrying out tasks Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions Experience in leading projects is a must Ability to manage multiple projects simultaneously will be appreciated

Job Description The HR Business Partner (HRBP) plays a critical role in aligning business objectives with people strategies for a specific function or business unit. Acting as a key member to leadership and a trusted partner to employees, the HRBP supports organizational goals through workforce planning, performance management, talent development, and employee engagement initiatives. This role involves interpreting HR data to identify trends, proactively resolving employee relations issues, guiding change management, and ensuring policy compliance. HRBPs collaborate closely with managers to build high-performing teams and foster a strong, inclusive work culture. Additionally, HRBPs at NxtWave are deeply involved in driving AI-powered HR transformation identifying opportunities to automate processes, generate predictive insights, and enhance the overall employee experience through technology. Key Responsibilities Strategic People Alignment Employee Engagement & Experience Performance & Talent Management Data-Driven Insights & Reporting Grievance Resolution & Employee Relations Manager Effectiveness & Coaching Policy Interpretation & Compliance Cross-functional Collaboration Requirements Education: Graduation in any field; BBA or MBA with a specialization in HR is preferred Experience: Minimum 1 year of experience in HR Business Partnering, preferably in the EdTech industry Language Proficiency: Proficiency in regional languages such as Malayalam, Kannada, Telugu, Tamil, or Hindi is preferred, as we are hiring HRBPs for different regions Skills Must-Have: Business Understanding People Problem Solving Data & Insight Generation Manager & Team Partnering Tech & Automation Awareness Job Overview Work Location: On-site : Hyderabad Work Timings: 9:30 AM - 6:30 PM Working Days: Monday - Saturday About NxtWave NxtWave is one of Indias fastest-growing ed-tech startups, transforming youth into skilled tech professionals through its CCBP 4.0 programs, regardless of educational background. Founded by Rahul Attuluri (Ex-Amazon, IIIT-H), Sashank Reddy (IIT-B), and Anupam Pedarla (IIT-KGP), NxtWave is backed by Orios Ventures, Better Capital, and raised $33M in 2023 from Greater Pacific Capital. An official NSDC partner and NASSCOM-recognized, NxtWave has received prestigious accolades including: Technology Pioneer 2024 – World Economic Forum Startup Spotlight Award – T-Hub (2023) Best Tech Skilling EdTech – Times Business Awards (2022) The Greatest Brand in Education – URS Media Forbes India 30 Under 30 (2024) – Founders Anupam & Sashank With vernacular content and learners from 650+ districts, NxtWave's graduates are placed in 2000+ companies, including Amazon, Accenture, IBM, and Deloitte.

As a Senior Manager Study Abroad (Pathways), you will be responsible for leading a high-performance sales team that focuses on counseling students for global education opportunities. You will collaborate closely with Sales Managers and Academic Counselors to drive revenue, close high-ticket consultative sales, and ensure student success. Your main responsibilities will include leading a regional team comprising 45 Managers and 25-30 Academic Counselors, driving monthly/quarterly enrollment and revenue targets, managing the entire sales funnel from lead conversion to post-sale engagement, monitoring team pipelines, sales metrics, and funnel hygiene regularly, coaching Managers to improve profiling, objection handling, and closure techniques, traveling to various city centers as needed for team reviews and performance optimization, monitoring attrition rates to build a strong and stable sales team, and advocating for upGrad's unique value proposition in the online and offline global education space. To be successful in this role, you should have at least 4 years of B2C sales experience, preferably in EdTech or high-ticket consultative selling. You should be a hands-on leader with prior experience in managing large Inside Sales teams of 20 or more individuals. Strong command of English, persuasive communication skills, and empathetic listening are essential. Being highly data-driven with experience in establishing scalable sales processes, having a target-driven mindset, being customer-obsessed, and solution-focused will be key attributes for this role. Additionally, you should be willing to travel within the South or West region, depending on the role, with locations also open for Kochi and Coimbatore. If you meet these qualifications and are interested in this exciting opportunity, please send your resumes to kopal.kedia@upgrad.com.,

Roles & responsibilities: Developing and implementing HR strategies and initiatives aligned with the overall business strategy. Maintain the entire life cycle of employees, starting from hiring to retiring. Bridging management and employee relations by addressing demands, grievances, or other issues. Managing the recruitment and selection process (Bulk Hiring: 100+ Positions). Administering pay, benefits, and leave and enforcing company policies and practices. Delivering best admin support to ensure smooth branch functioning. Helping businesses grow their branch revenues. Hiring Forecasting Monthly COE and HR Review Reports and insights to Country Head Stakeholder Management Vendor Management Take care of onboarding and induction process of new hires. Manage the attrition and retention of employees for the particular allocated branch.

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. Please Note - Candidate must have atleast 1 year of experience as a TL on papers in international process. Interested candidate can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

Job Description: We are seeking a dynamic and experienced Voice Process Team Lead to join our growing team. As a Team Lead, you will play a pivotal role in managing day-to-day operations, ensuring team performance, and maintaining high standards of service delivery. Key Responsibilities: Lead and manage a team of voice process associates, ensuring optimum performance and productivity. Handle team dynamics, provide training and guidance, and maintain a positive work environment. Generate and review daily, weekly, and monthly performance reports. Conduct RAG (Red, Amber, Green) analysis to track team performance and implement corrective actions where necessary. Oversee leave management and attendance for team members. Ensure adherence to company policies, quality standards, and client requirements. Collaborate with other departments to resolve issues and implement process improvements. Key Skills & Requirements: Proven experience of 1-2 years in a team leader or supervisory role, particularly in a voice process environment. Strong team handling and leadership capabilities. Proficiency in report generation and analysis, especially using Excel. Knowledge of RAG analysis and performance metrics. Excellent communication and interpersonal skills. Ability to manage leave schedules and resolve team-related issues promptly. Graduate or higher educational qualification. If you're looking to join a fast-paced and dynamic environment where you can contribute to team success and professional growth, we would love to hear from you. Apply Now and be a part of the Square Business Services Pvt. Ltd. team!

AVP/Sr. Manager - HRBP-15+ years - Pune/Bangalore/Mumbai Summary Are you a seasoned HR professional passionate about employee engagement, change management, and aligned business strategies? Heres a golden opportunity to leverage your deep HRBP expertise with a dynamic, people-centric organization dedicated to excellence. We are looking for an AVP/Sr. Manager - HRBP with 15+ years of experience who is driven to create impact and bring transformative growth to our workplace culture. Location- Pune, Mumbai, Bangalore Your Future Employer A globally renowned company known for its insurance, risk management and consulting business. As part of this reputed organization, you'll play a strategic role in reshaping leadership engagement and workforce development while being a champion of inclusion, diversity, and equity. Responsibilities Thrive as a strategic business partner to senior leaders, providing proactive HR solutions aligned with business goals. Act as a guide and mentor to leadership in driving people strategy, fostering business transformation, and optimizing workforce capability. Lead and deliver HR operations, which include HR analytics, performance appraisal, employee relations, and organizational change management. Drive robust initiatives around diversity, equity, and inclusion to strengthen a culture of belongingness. Plan and execute data-driven strategies for workforce planning, succession frameworks, and career development plans. Implement innovative employee engagement strategies to elevate collective organizational success. Steer change management initiatives with a focus on transforming organizational design effectively. Cultivate collaboration across teams and ensure adherence to company values, mission, and long-term organizational goals. Requirements Education : Bachelors or Masters degree in Human Resources, Business Administration, or related fields. Experience : Minimum of 15 years as an HRBP in a dynamic, fast-paced organization with evidence of strong leadership. Expertise in HR operations, employee engagement, organizational development, and performance management. Proven skills in strategic business partnering, change management, and HR analytics. Strong knowledge of labor laws, compliance frameworks, and best HR practices. Demonstrated ability to lead diversity and inclusion initiatives effectively. Exceptional communication, negotiation, and stakeholder management skills. Ability to manage ambiguity and deliver impactful results in a matrixed environment. Whats in it for you? A rewarding career with a global leader that values diversity, talent, and innovation. Opportunities to work with a highly skilled and collaborative team of professionals. An open culture that encourages creativity, autonomy, and continuous learning. Competitive compensation package and industry-leading benefits. A chance to impact and shape HR practices across the organization. Reach Us If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at stuti.bhandari@crescendogroup.in Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Scammer Alert : Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Note We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Profile Keywords: HRBP, HR Strategy, Organizational Development, Employee Relations, HR Operations, Succession Planning, Change Management, Employee Engagement, Diversity and Inclusion, Business Partnering.

Job Description: HR Business Partner The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiatives in line with Global HR strategy (for the region). You will run the daily functions of the Human Resource (HR) department including administering benefits, leave and enforcing company policies and practices. Responsibilities Providing support that is aligned with business and HR strategy that enables seamless high performance. Oversee new hire orientation, onboarding efforts, performance reviews and employee exit process. Assist with payroll and benefits administration Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations Working with Employee Experience to create employee engagement plans and initiating activities in the region. Working with People Tech & HR Operations to implement process improvement/automation initiatives Working with Talent management & development (also known as learning & development) to review training needs, content, & relevance to challenges faced by people leaders/employees. Co-facilitate sessions as needed. Ensure all queries/issues/grievance/escalations are handled within the given TAT. Day to day personnel handling and administration activities such as maintaining employee records, payroll & benefits, expense management, legal documentation, filing, MIS reporting, general correspondence, etc. Coach managers & work with them on best practices to provide feedback & manage performance challenges. Collaborate with departments such as Facilities, IT, and Finance on initiatives and policies that affect employee needs. Plan, co-ordinate and execute events from an Employee Relations standpoint. Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations. Conduct exit interviews and recommend actions based on employee's feedback for continuous improvement. Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate areas. Employee offboarding ensuring managers comply with company process and local regulations, conduct exit interviews and complete proper documentation Help drive performance and feedback culture working with business stakeholders closely Partner with functional HRBPs on various initiatives impacting business. Work with global COEs. Required Skills and Experience Eight years or more of experience working in Human Resources Knowledge & experience of local labour laws & regulations. Strong interpersonal, negotiation, and conflict-resolution skills. People-friendly with a positive attitude, and eager to learn and deliver. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and delegate/collaborate as appropriate. Ability to act with integrity, professionalism, and confidentiality. Strong sense of accountability and quality Excellent time management skills with a proven ability to meet deadlines Must be flexible and comfortable with managing multiple priorities Strong analytical and problem-solving skills Passionate about delivering a best-in-class employee experience Demonstrate ability to use data and statistics to solve real-world HR problems. This is a hybrid position requiring working from the office 3 days (may be more on specific occasions) This position requires a work schedule of 1 PM to 10 PM IST.

About the Role: Were looking for a hands-on, enthusiastic Junior HR Business Partner to join our growing team. This role is a great fit for someone with around 3 - 4 years of experience who enjoys working across various HR functions and wants to make a real impact. Youll support key people processes such as performance management, employee engagement, and HR operations, while also being the first point of contact for everyday employee queries. If youre someone who enjoys balancing strategic thinking with rolling up your sleeves to get things done wed love to hear from you. Must Haves: Strong track record of leadership skills Excellent communication skills Statutory & compliance knowledge Strategic & problem solving thinking Analytical mind-set Total relevant experience: : 3-4 years Zeal to work in a growing company with head count over 50 employees Experience of working in a SAAS/Product IT Company/ or similar Responsibilities: Act as the first point of contact for employees and managers, providing day-to-day HR guidance and support. Help foster a strong, inclusive, and high-performance work culture. Plan and manage employee engagement programs, team-building activities, wellness initiatives, and celebrations. Help implement HR policies, ensure compliance with labour laws, and manage employee documentation. Partner with business teams to understand their needs and provide people-focused support. Support performance management processes including mid-year and annual reviews, feedback loops, and growth plans. Contribute to the performance review process, including goal setting, check-ins, and feedback coordination. Work with the finance and payroll teams to ensure accurate salary processing and benefits administration. Manage and maintain the HRIS system and support any ongoing implementations or upgrades. • Generate HR dashboards and insights to inform leadership decisions on attrition, engagement, and performance. Be involved in internal HR audits and ensure all compliance and documentation is in place. Help implement people programs such as engagement surveys, feedback loops, and employee check-ins. Support implementation of new HR policies, programs, and global HR initiatives. Expected & Desired Skills: 3- 4 years of relevant HR experience in a generalist, HR operations, or business partnering role. Exposure to employee lifecycle management, policy implementation, and HR processes. Experience managing or supporting HRIS platforms (e.g., Zoho, Keka, GreytHR). Comfort with handling employee queries and resolving minor grievances. A collaborative and proactive mindset, with strong ownership. Ability to use Excel or HR systems for generating people reports and insights. Experience organizing employee engagement activities and creating inclusive team culture. Strong understanding of labor laws and basic compliance requirement Nice to Have: • Prior experience working in a SaaS/product-based or tech-driven organization is preferred. • Exposure to working with leadership or supporting senior stakeholders. • Familiarity with global HR practices or working with distributed teams (especially UK/US markets). • Awareness of audit requirements like ISO, SOC2. • Interest or basic knowledge of compensation processes and payroll coordination. Education Background: • A full time MBA or equivalent Must • An undergraduate degree, or equivalent, in Business Administration or related field • SPHR or CPHR preferred

Roles and Responsibilities Coordinate site HR activities such as recruitment drives and onboarding processes. Analyze attrition rates to identify areas for improvement in employee retention strategies. Oversee vendor management, contract labor management, and blue collar hiring processes. Ensure accurate attendance maintenance and leave management for employees. Manage payroll processing, including salary calculations, statutory compliance, and tax deductions. Experience in warehouse manpower management. Attendance management, Week-Off, leaves and Overtime. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries, incentive calculation and payouts Data management and sharing reports with stakeholders Required experience and skills:- Education Qualification: Graduate/Post-graduate in Human resource /MSW Experience: Minimum -2 to 5 years of experience. Good communications skills - Both written/ speaking and at coordination Good in collaboration with internal and external stakeholders Good in Microsoft Power points, Excel and word

Strategic partner to BUs with at least 800 employees, HR initiatives relevant , provide solutions, maximize people capability , change leadership , end to end employee lifecycle , process improvements, partner with talent Management, PM, TA, teams Required Candidate profile 10-12 yrs exp in HR, strong business acumen, expertise in talent management, employee relations, and org development. Must excel in stakeholder engagement, data-driven decisions, and driving culture .

About the Job Were changing the way people think about customer care, and we need your help! We are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures. Additionally, the Team Lead will play a key role in fostering team growth through regular performance assessments, training initiatives, and personalized career development planning. As a Team Lead, You Will Oversee and support Customer Service and Technical Support Representatives (CSRs), while also handling chat interactions when required. Facilitate effective training, professional growth, and employee engagement to build, develop, and retain high-performing team members. Drive operational excellence by managing performance against key metrics, including KPIs and service level agreements (SLAs). Interpret performance data and reports to monitor productivity and identify underlying causes of performance gaps. Apply critical thinking to design and implement strategies that enhance business performance and strengthen partner relationships. Foster a motivated team environment through strong interpersonal relationships and timely, hands-on coaching. Create and manage incentive programs that encourage CSRs to meet and exceed performance targets. Collaborate with Operations Support and Workforce Management teams to coordinate staffing and schedule adjustments. Work cross-functionally with departments such as HR and IT to resolve internal issues efficiently. Contribute operational insight and strategic input during partner meetings to support collaborative success. Attain expert-level understanding of partner products, services, and promotional offerings. Exemplify a strong work ethic and a commitment to delivering optimal outcomes for both the team and customers. Lead by example, embodying the companys core cultural values ("10 Things"). Assess and refine workflow processes by identifying inefficiencies and implementing improvements to boost productivity and outcomes. Maintain high quality standards through regular audits, offering constructive feedback and coaching to enhance agent performance. Requirement: As Team Lead, You Have.. A High school diploma or equivalent is required. Post-secondary education in Business or a related field is preferred; a combination of relevant education and experience will also be considered. 2 -3 years of experience in a customer service or contact center environment, including at least 1 year in a supervisory or team lead role. Experience overseeing digital chat operations is highly desirable. Proven ability to handle escalated customer issues within a contact center setting. Capable of typing at a minimum speed of 30 words per minute with high accuracy. Working knowledge of Google Workspace tools (Docs, Sheets, Slides, Drive) and other common office applications is an asset. Proficiency in using spreadsheet tools for creating and maintaining operational reports. Strong organizational, prioritization, and time management skills, with the ability to meet deadlines effectively. Demonstrated ability to work independently and collaboratively in a fast-paced, dynamic environment. Willingness and flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.

The candidate will be responsible for managing a team of 5-7 Relationship Managers (RMs) and providing guidance and mentorship to enhance customer engagement. Key responsibilities include customer portfolio management across various segments, reviewing RM portfolio performance, driving initiatives for book growth, cross-selling products, and improving customer experience. Collaboration with Branch Banking channels and CO is essential to identify growth opportunities and develop strategies aligning with organizational objectives. Key Responsibilities: - Manage and lead a team of 5-7 RMs to achieve organizational goals related to liability book growth, fee income, and portfolio quality metrics. - Guide and mentor RMs to ensure delivery of superior customer experience. - Supervise RMs to engage with the right set of customers and adhere to the defined operating rhythm cadence. - Conduct regular supervisory reviews as per defined cadence. - Conduct joint calls with RMs to enhance business conversions. - Address customer complaints and service issues promptly to ensure satisfactory closure within defined turnaround time. - Focus on portfolio quality through appropriate customer segment fitment, balance growth, cross-selling financial and non-financial products. - Encourage RMs to broaden customer relationship management by connecting with 100% of the mapped book. - Provide clear business objectives to the mapped RMs. - Monitor sales and service processes of RMs. - Take ownership of KRAs of Mapped RMs and Senior RMs across various customer segments. - Manage and minimize attrition in the mapped book of NTB and ETB customers. - Increase the liability book size of NTB and ETB customers mapped to reporting RMs. - Enhance customer profitability by capturing a larger share of the wallet. - Ensure accurate profiling of all customers. - Provide appropriate products and investment advisory services to customers through mapped RMs. - Ensure RMs are well-trained and equipped to handle customer requirements and service requests. - Recruit and train the relationship management team. - Ensure timely certifications for all mapped RMs. - Collaborate with Branch Heads, Cluster Heads, and Circle Business Managers to design action plans aligned with CO agendas and organizational goals. - Work closely with product teams to generate business from the mapped book of RMs. - Assist RMs in accelerating NTB acquisitions by building referrals and pipelines for new accounts.,

Hiresquad Resources is looking for a skilled Team Leader / Assistant Manager to join an International BPO specializing in the Banking Process . If you have a proven track record leading teams in an international BPO banking environment and excel at managing operational metrics, we encourage you to apply. Qualifications Experience: Must have experience as a Team Leader in an International BPO with Banking Process (Mandatory) . Must have worked in a Banking Process . Overall 3+ years in BPO / Contact Center domain is a must. Education: Only Graduates are eligible. Skills Communication: Excellent Communication Skills are essential. Team Handling: Proven experience in Team Handling , including managing Attrition, Shrinkage, CSAT, and SLA Management . Flexibility: Willingness to work in Rotational Shifts . Adaptability: Ability to thrive in a fast-paced, international work environment. Interested candidates can share their resume with HR Ankita at [HIDDEN TEXT] or call 8840819455.

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. Please Note - Candidate must have atleast 1 year of experience as a TL on papers in international process.

Handle a team of 30–35 associates in outbound BPO sales, prepare sales reports, dashboards, productivity trackers & conversion metrics, manage multi-channel B2C processes (calls, chats, emails), monitor shrinkage, attrition & team KPIs effectively

Kerala's leading builders requires HR manager for their Cochin office. Role & responsibilities The potential candidate will be responsible for overseeing and managing all aspects of human resources within the organization. This includes recruitment, employee relations, performance management, training and development, compliance with labor laws, and implementing HR strategies that align with organizational objectives. The ideal candidate should have a strong background in retail HR, exceptional communication skills, and a passion for employee engagement and development. Preferred candidate profile Bachelors degree in Human Resources, Business Administration, or a related field; Masters degree preferred. 5+ years of HR experience preferably in Construction industry. Strong understanding of labour laws and HR best practices. Excellent interpersonal, communication, and organizational skills.

Company Brief: BLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 19 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000 centers, supported by 60,000 employees. The company is acclaimed for its data security and service quality, processing over 220 million applications to date. It has received numerous accolades from prestigious publications and holds several quality and security certifications. Uniquely, BLS International is the only publicly traded entity in its sector, listed on BSE, NSE, and MSE, underscoring its industry prominence and commitment to excellence. For more information on BLS International's comprehensive services and global presence, please visit the official website at www.blsinternational.com. Job Profile The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. Key Responsibilities: Experience with high-volume recruitment. Oversee end-to-end recruitment process for call centre roles (agents, supervisors, team leads). Collaborate with operations managers to forecast staffing needs. Manage onboarding process Coordinate with training departments to schedule and evaluate training effectiveness. Serve as the primary point of contact for employee concerns and conflict resolution. Conduct investigations and disciplinary procedures in line with company policy. Support team leaders with coaching plans and PIP (Performance Improvement Plans) when necessary. Ensure HR policies are compliant with labour laws and industry standards. Develop and implement employee engagement strategies to reduce attrition. Maintain accurate HR metrics including attrition rates, absenteeism, and headcount reports. Proficiency in HRIS systems and Microsoft Office Suite.

Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Preferred candidate profile : Education Qualification: Graduate/Post-graduate in Human Resource Management Experience: 2 to 6 years of experience in blue-collar manpower management. Strong communication skills in English and a Regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word.