805 Attrition Management Jobs - Page 4

Job Description: We are looking for a proactive HR Executive with an IT background to join our team. The ideal candidate should have excellent communication skills and be willing to work flexible hours. Key Responsibilities: Onboarding Laptop Recovery Confirmations Separation-Documentation ID Cards Bank Account Openings HRMS - Profile creation/deletions Timesheets - Inhouse & IND Onsite BLR Office Attendance Month Insurance additions & deletions Requirements: Background in IT (degree or relevant experience). Excellent verbal and written communication skills. Prior HR experience, preferably in IT or tech-related companies. Ability to work flexible hours as per business needs.

Roles and Responsibilities Manage a team handling international chat processes, ensuring excellent customer service delivery. Oversee the entire team's performance, including AHT management, CSAT improvement, attrition control, shrinkage reduction, SLA adherence, KPI tracking, and people management skills. Develop and implement strategies to enhance team productivity, efficiency, and overall success. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Ensure compliance with company policies, procedures, and regulatory requirements. Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join ...

About the Job Were changing the way people think about customer care, and we need your help! We are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures. Additionally, the Team Lead will play a key role in fostering team growth through regular performance assessments, training initiatives, and personalized career development planning. As a Team Lead, You Will Oversee and support Customer Service and Technical Support Representatives (CSRs), while also handling chat interactions when required. Faci...

Job description: Job Title: Sr. HR Executive Employee Relations Budget- up to 4.5LPA Location : On-site Rohini, Delhi Employment Type: Full-time Experience years : 3-4yrs About the Role : Aimlay Pvt. Ltd. is looking for a proactive and empathetic HR professional to join our Human Resources team, focusing on Employee Relationship. This role is critical in fostering a positive work environment, ensuring timely resolution of grievances, and promoting healthy employee engagement across departments. Key Responsibilities : Manage and resolve employee grievances professionally and confidentially Handle core employee relations matters including conflict resolution and disciplinary procedures Foster ...

What Were Looking For: Minimum 2+ years of experience as Assistant Manager – Operations (BPO/International Voice process preferred) Strong people management & leadership skills Excellent communication & stakeholder management Ability to analyze, strategize & deliver results Key Responsibilities: Lead operations for the International Hospitality process Drive performance & meet/exceed KPIs Motivate, mentor & manage a high-performing team Collaborate with leadership to deliver exceptional customer experience

Immediate Openings for HRBP - Employee Relations @EqualizeRCM, Coimbatore (Interested candidates can share your resume to varsha.d@equalizercm.com) Role : HRBP (Employee Relations) - Only Male Candidates Preferred Shift : Night Shift (6.00PM to 3 AM) Work Location : Coimbatore (WFO) Key Responsibilities: Manage employee relations issues and provide guidance to management and employees. Conduct investigations into employee complaints and grievances. Develop and implement employee engagement initiatives. Ensure compliance with labor laws and company policies. Provide training and support to managers on employee relations best practices. Maintain accurate records of employee relations cases and...

About the Gurus Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary Chargeback management platform. By understanding our clients needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics and combined with deep industry expertise's to deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit www.chargebackgurus.com . Duties and Responsibilities: HR Business Partner with expe...

Were looking for an Employee Engagement Specialist with proven experience in driving a positive and thriving workplace culture. If you have the passion to create impactful employee experiences, wed love to have your magic on our team! Specific Job Duties/Responsibilities: Employee Satisfaction Programs: Design, manage, and execute initiatives to enhance employee satisfaction and workplace culture. Monitor program effectiveness through feedback, participation data, and success measures. Recommend improvements to increase satisfaction and engagement levels. Diversity, Equity & Inclusion (DEI): Support and manage DEI initiatives to foster inclusivity and belonging. Coordinate awareness campaign...

Location: Bengaluru, India Experience Required: 10+ years Industry: BPO / ITES Employment Type: Full-Time Job Description: We are looking for a dynamic and experienced HR professional to lead our HR Business Partnering and Talent Acquisition functions in a fast-paced BPO environment. The ideal candidate will have a strong background in managing Internal Job Postings (IJP) , bench resources , and stakeholder relationships , with a strategic mindset and hands-on execution capability. Key Responsibilities: Partner with business leaders to align HR strategies with organizational goals. Lead Talent Acquisition for volume and niche hiring across BPO functions. Drive IJP processes to promote intern...

Job summary The SEO Manager (SEOM) is accountable for overseeing a team of SEO professionals and the execution of robust SEO strategies, ensuring the seamless delivery of high-quality services to our clients. Collaborating closely with Digital Operations Manager (DOM), Digital Account Managers (DAMs) and other SEO Managers (SEOMs), you will strategize, implement, and optimize SEO plans, while providing detailed performance reports. Your role involves proactive communication with internal teams and DAMs to address queries, mitigate risks, and identify growth opportunities. * Team Management: Lead and manage a team of SEO professionals, ensuring high levels of productivity, quality of work, an...

Monday - Friday Work from office - 10 am to 7 pm. About the role The Associate Head of Digital Operations (AHODO) is a pivotal leadership position within the Digital Operations department, directly supporting the Head of Digital Operations (HODO). The Associate Head of Digital Operations (AHODO) will play a crucial role in ensuring the seamless execution of all digital operational activities while fostering a culture of efficiency and excellence. This role requires a strong understanding of digital marketing operations and the ability to manage multiple priorities in a fast-paced environment. Job summary The Associate Head of Digital Operations (AHODO) will assist the Head of Digital Operati...

Job summary The SEO Manager (SEOM) is accountable for overseeing a team of SEO professionals and the execution of robust SEO strategies, ensuring the seamless delivery of high-quality services to our clients. Collaborating closely with Digital Operations Manager (DOM), Digital Account Managers (DAMs) and other SEO Managers (SEOMs), you will strategize, implement, and optimize SEO plans, while providing detailed performance reports. Your role involves proactive communication with internal teams and DAMs to address queries, mitigate risks, and identify growth opportunities. * Team Management: Lead and manage a team of SEO professionals, ensuring high levels of productivity, quality of work, an...

Hiring Team Leader for ICICI Lombard contact center @ Vashi Office ** THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD ** Designation : - Senior Team Leader Role : - Handling Customer Service Team Shift Timing : - Female: 7 to 8:30 pm (Any 9.30 hrs.) Male :7 to 12:30 pm (Any 9.30 hrs) + (night shift) Week-Off : - 2 Rotational Week-off Age Criteria : - 25 to 37 Roles and Responsibilities: 1. Develop and implement effective training programs to enhance team performance and productivity. 2. Collaborate with cross-functional teams to resolve complex issues and improve overall process efficiency. 3. Analyze KPIs such as AHT, Shrinkage, Attrition, Csat, Dsat, FCR, Average Handle Time (AHT), First...

Job Title: Team Leader Ecommerce Chat Experience Location: Pune Shift: Rotational (24x7 environment) About the Role: We are looking for a dynamic and experienced Team Leader to manage our Ecommerce Chat Experience team. The ideal candidate will lead a team of 15-20 members, ensuring high-quality customer service and operational excellence in a fast-paced, international process environment. Key Responsibilities: Lead, motivate, and manage a team of 15-20 chat support agents to achieve business goals. Drive team performance metrics including productivity, quality, shrinkage, and attrition. Provide continuous coaching, feedback, and support to team members to enhance skills and performance. Ana...

Position: HR Business Partner (HRBP) Location: Ahmedabad CTC: 78 LPA Industry: BFSI Role Summary: We’re looking for an experienced HRBP to support our Ahmedabad operations. You’ll align HR strategies with business goals, drive talent initiatives, and ensure compliance in a fast-paced BFSI environment. Key Responsibilities: Partner with business leaders on workforce planning and talent management Lead performance, engagement, and retention programs Handle employee relations and policy compliance Collaborate with COEs for recruitment, L&D, and rewards Requirements: MBA/PGDM in HR with 4–6 years of HRBP experience Strong knowledge of labor laws and BFSI HR practices Excellent communication and ...

WFO Job Location Mohali International Voice Process Rotational Shifts 5 Days working Immediate Joining Salary upto 8 LPA Eligibility: Min. 3 year of Team Handling Voice Exp required in BPO On Paper exp needed Interested Call 9815111359 Baljit Required Candidate profile Immediate Joiners CV Criteria : Prior Experience and Last salary must be mentioned The experience must be on paper Must be aware about KPI's Flexible for 24X7 Shifts Good Customer Handling Skills

Job Description -Sr. Executive /Lead-HR OPS(HRBP) Position: Sr. Execuitve-HRBP Function: Human Resources (Generalist / HRBP / HR Operations) Location: Kolkata Sector V Experience Required: 3-6 Years About the Role We are looking for a dynamic and proactive Senior Executive Human Resources to join our team in Kolkata, Sector V. This role is a blend of HR Business Partnering and HR Generalist responsibilities, focusing on driving HR operations, employee engagement, and end-to-end people processes. The ideal candidate will act as a trusted partner to business leaders while ensuring smooth HR operations aligned with organizational goals. Key Responsibilities • Act as the first point of contact f...

Job Description Assistant Manager Human Resources Position: Assistant Manager HR Function: Human Resources (Generalist / HRBP / HR Operations) Location: Kolkata Sector V Experience Required: 6- 8 Years About the Role We are looking for a dynamic and proactive Assistant Manager Human Resources to join our team in Kolkata, Sector V. This role is a blend of HR Business Partnering and HR Generalist responsibilities, focusing on driving HR operations, employee engagement, and end-to-end people processes. The ideal candidate will act as a trusted partner to business leaders while ensuring smooth HR operations aligned with organizational goals. Key Responsibilities • Act as the first point of conta...

Hiring Sales Team Leader (2–4 yrs exp, no freshers). Lead & motivate sales team, drive sales, manage targets, ensure high productivity, and achieve business goals. Required Candidate profile Graduate with 2–4 yrs in sales, proven team leadership, target-driven, strong communication & negotiation skills. Freshers not eligible.

We are actively hiring for Team Leader!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational weekoffs) HSC cleared can also apply - Immediate Joiner preferred Roles and Responsibilities:- Need 1 year on paper experience as a TL. Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction). Monitor KPIs such as AHT, SLA, and roster...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Monitor and manage client Service Level Agreements (SLAs); proactively identify gaps and implement improvement plans. Drive revenue growth by managing billable hours, forecasting, budgeting, and identifying opportunities for upselling. Lead, coach, and develop Team Leaders and their teamsensuring high performance, engagement, and alignment with business goals. Review ...

Role Overview: As an HR Business Partner, youll collaborate with business leaders to translate organizational goals into actionable HR strategies. Your focus will be on enhancing performance, managing talent, and fostering a culture of accountability and growth across teams. Key Responsibilities: Partner with business leaders to understand their strategic objectives and design HR interventions that support business growth. Manage the employee lifecycle, including performance management, development discussions, and career progression. Provide data-driven insights on attrition, productivity, and workforce trends to support decision making. Act as the first point of contact for all employee r...

Job Description: As a Station Manager, you will be responsible for managing the P&L of the station in Nagpur, Akola, and Amravati. Your primary goal will be to achieve the top-line and bottom-line targets by generating revenue through Radio and Solutions business. Your tasks will include ensuring smooth operations, implementing systems and procedures, and building listenership/audience through programming, digital initiatives, and PR. Additionally, you will lead a team, oversee recruitment, training, guidance, and attrition management while fostering synergy across functions like Revenue, Programming, Finance, and Marketing. It will also be your responsibility to maintain and manage the tech...

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100...

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407