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9 Job openings at Chargeback Gurus
About Chargeback Gurus

Chargeback Gurus provides a comprehensive chargeback management solution that helps businesses prevent chargebacks and recover revenue lost to fraudulent transactions.

Senior Software Engineer

Not specified

5 - 10 years

INR 5.0 - 12.0 Lacs P.A.

Work from Office

Full Time

About the GurusChargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary FPRONE platform. By understanding our clients needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics combined with deep industry expertise—to deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit www.chargebackgurus.com. We are currently looking to hire an energetic, highly motivated, can-do attitude individual to join our team. Job briefWe are looking for an experienced Senior Software developer to make intuitive high-level decisions for software modules. 1.1 ResponsibilitiesCollaborate with other functions such as Operations, Testing and Product management in translating Product Requirements to functional modulesTake a hands-on approach in mentoring/coaching junior team members in translating designs to product code / debuggingUse tools and methodologies to create representations for functions and user interface of desired productDevelop high-level design specifications with attention to system integration and feasibilityMonitor code quality and take corrective measures where requiredSuccessfully communicate all concepts and guidelines to junior team membersProvide technical guidance and coaching to developers and engineersEnsure the software module meets all requirements of quality, security, maintainability, extensibility etc. 1.2 Skills AreasProven experience as a hands-on java developerExperience in software development and coding in java/j2ee technologiesExperience in RESTful Web Services development and AngularDemonstrated experience and expertise in Spring family of frameworksKnowledge on software and application design and architecture will be an added advantageUnderstanding of software quality assurance principlesA technical mindset with great attention to detailGood communication and presentation abilitiesAdditional areasExposure to DevSecOps principles; hands-on experience will be an added advantageExposure to a cloud-setup AWS preferable1.3 ExperienceThe ideal candidate will have relevant experience of 5+ years. Possession of a professional degree / post-graduation is desirable. Certifications in the respective technology areas will be an added advantage.

Senior Software Engineer

Not specified

4 - 8 years

INR 5.5 - 13.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities 1.1 Skills AreasProven experience as a hands-on java developerExperience in software development and coding in java/j2ee technologiesExperience in RESTful Web Services development and AngularDemonstrated experience and expertise in Spring family of frameworksKnowledge on software and application design and architecture will be an added advantageUnderstanding of software quality assurance principlesA technical mindset with great attention to detailGood communication and presentation abilitiesAdditional areasExposure to DevSecOps principles; hands-on experience will be an added advantageExposure to a cloud-setup AWS preferable

Contract Recruiter

Not specified

2 - 5 years

INR 1.0 - 1.25 Lacs P.A.

Work from Office

Full Time

Duties and ResponsibilitiesDevelop a pool of qualified candidates as required by the position using sourcing strategies such as passive candidate sourcing, leverage assigned sources, employ individual methodologies to source candidates via social media like Naukri, LinkedIn etc.Create and maintain strong networking relationships with stakeholders and external talent sources.Conduct preliminary phone interviews/screens with selected candidates to further validate skills, experience and knowledge in relation to position requirements using behavioral-based interview techniquesCoorindate Walk-in drives for the freshers hiringDaily responsibilities include sourcing, Interview scheduling , Tracking and follow-up, post offer engagement employer branding activities, candidate management etc.Must be good at using any leading ATS preferably Zoho RecruitProvide Market Intelligence report based on requirements Good at MS- Office, PresentationExcellent communication skills. Job Requirements Minimum 2+ years of experience in end to end recruitment Any graduate. MBA or Equivalent will be preferredThis role is for Contract Recruiter for a duration of 3 months only

Senior Manager

Not specified

14 - 20 years

INR 15.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Duties and Responsibilities: Analyzing the efficiency and costs of existing business processes.Analyze process to identify opportunity for automation and outline solution requirements in partnership with automation teamWorking with cross-functional teams to build Lean and efficient processes.Creating and presenting process improvement reports.Overseeing the implementation of new business processes.Translate business strategy into business requirements and confirm that it aligns with the overall product strategyCapability to train and conduct workshops in Six Sigma, Kaizens, Lean training etc.Coordinate with all the departments for the continuous improvement projects.Effective running of the projects and recommending any process or other enhancementsIdentify & facilitate continuous operational improvement opportunities.Drive processes for onboarding and managing new projects to enable the team to scale dynamically based on design and product requirements.Lead all compliance related activities such as SOC2, PCI, PII, GDPR compliance and certification including audits and inspections.Review, analyze and evaluate business processes, document requirements, define ROI, scope and objectives and develop detailed business requirements document.Conducting ongoing analysis of processes in line with industry regulations.Serve as the single point of contact from the business operations perspective and champion the requirements of the various stakeholders within the department.Enable creative solutions by leveraging design acumen, high judgement, and knowledge of business and customer experience best practices.Drive strategic initiatives, roadmap definition, and shared goals within and outside of the team.Work closely with Operations, Product Engineering, IT and other business functions to strengthen process design.Determine operational objectives by studying business functions, gathering information; evaluating output requirements and formats.Recommend controls by identifying problems, writing improved procedures.Understand and communicate the financial and operational impact of any changes.Suggest changes to senior management using analytics to support the recommendations. Actively participate in the implementation of approved changesCreate informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.Conduct risk assessment with all departments to eliminate the known and unknown failures.Perform periodic Cost-effective analysis to reduce the cost associated with non-value-added activities.Responsible for data governance of all the operational metricsWork closely with the operations team on the new client onboarding (Plan, Design, Deploy and Implementation)Ensure ROI committed for various business requirements are tracked and presented on a quarterly basis. Change Management: Drive the organizational change required to implement automated systems successfully. Develop training programs and lead change management initiatives to ensure staff adaptation. Job Requirements:Bachelor's Degree in appropriate field of study with 12-15 years of experience in process design, process improvement, efficiency and managing quality / process excellence initiatives.MBA/PMP/Executive MBASix Sigma Black Belt CertificationQuality Management/Quality Assurance Certification/SOC controlsExperience and familiarity with RPA tools.Expert in PowerBI and MacrosExpert level of usage of word, excel and PowerPoint.Ability to work effectively with tight deadlines in a fast-paced environment.High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.Strong sense of ownership, urgency, and driveExperience in driving transformational programs involving process reengineering, analytics, automation etc.Project management, communication, and organizational skillsExperience understanding needs of business and end customers and translating them into right solutions.Ability to thrive in a fast-paced and high-volume environment.Highly organized and able to prioritize and execute multiple tasks and projects against tight timelines, sometimes with little or no guidance.Proven analytical thinking, skills in metrics creation and project management, attention to details and exceptional organizational skills.

Associate Director

Not specified

8 - 12 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Product Support Specialist

Not specified

5 - 8 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Associate Director BPI

Not specified

15 - 20 years

INR 15.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Recruiter

Not specified

4.0 - 7.0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Product Support Specialist

Not specified

4.0 - 8.0 years

0.0 - 0.0 Lacs P.A.

On-site

Full Time

Chargeback Gurus

Chargeback Gurus

Financial Services

San Francisco
cta

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