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Cyfuture
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Operations Team Lead

Operations Team Lead

1 - 3 years

|

2 - 3 Lacs

noida uttar pradesh india

Posted:11 hours ago| Platform: Foundit logo

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Skills Required

operations team handling escalations shrinkage control attrition management

Work Mode

On-site

Job Type

Full Time

Job Description

Supervise and manage the daily activities of the operations team members
Develop and implement operational procedures to improve efficiency and effectiveness
Ensure appropriate staffing levels are maintained to meet organizational objectives
Develop and oversee training programs to enhance the skills and knowledge of operations team members
Manage and track team KPIs and ensure goals are met or exceeded
Coordinate with other departments to ensure seamless flow of operations
Provide regular reports on team activities, successes, and challenges to senior management
Identify process improvement opportunities and lead initiatives to implement

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