963 Shrinkage Control Jobs

Job description Hiring for Indias Leading B2B / E-commerce Company Process Designation: Team Lead Experience: 2 to 5 Years Minimum Qualification: A minimum of 65% marks in 10th, 12th, and graduation Location: Noida JOB DESCRIPTION Organize and manage a small team of 7-8 project delivery executives. Teach and train team members on various process strategies. Fulfill Catalog needs as per Client Demand and Organization SOP. Prior Knowledge/Experience on an E-commerce platform will be a plus. Good knowledge of web applications and their functioning (Internet, Search Engines, Digital Marketing, etc.). Applicant should possess strong Email handling skills. Provide strategic initiatives and recommendations for improvements and systems enhancements of the process. Ensure objectives are achieved within given time frames, meeting or exceeding support requirements. Collect success metrics and prepare reports to identify work accomplishments of the team. Coordinate the preparation, presentation, and communication of work-related information to the Manager. Requirements: Looking for candidates from Delhi/NCR only or ready to relocate. Candidate should be proficient in written and verbal communication skills. Report Management and data handling (Basic Excel skills).es If you are interested please share your resume on hemlata.1@indiamart.com or contact 8923034339

Dear Candidate, We are hiring for Retail Store Manager & Sales Associates for our stores in Hyderabad, Tiruchirappalli, Bengaluru, Chennai. Roles and Responsibilities Manage daily store operations, including inventory management, stock replenishment, and shrinkage control. Lead a team of sales associates to achieve sales targets and provide excellent customer service. Analyze KPIs to optimize store performance and implement strategies for improvement. Ensure compliance with company policies and procedures. Desired Candidate Profile 1-6 years of experience in retail management or related field. Strong skills in store management, retail sales, team management, sales, retail operations, floor management, KPI analysis, and shrinkage control. Thanks, Team HR

IT WORLD is looking for Stores Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy isheadquartered in Bangalore and operates in more than 500 Indian cities as of September2021.In August 2020, Swiggy launched its instant grocery delivery service called Instamartusing a network of dark stores. In early 2021, the company closed Swiggy Stores and expandedits operations under Instamart. Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. Provide recommendations to partners for continuous improvement on delivering best Cx metrics. Provide recommendations on the training aspects required to deliver/improve Cx metrics. Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cximpact. Qualifications Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store. Problem solving, data-driven decision-making Adaptability to dynamic situations. Experience from retail/FMCG/ quick commerce Industry. Benefits and Perks: Monthly Incentives. Medical Benefits

Job Title: Assistant Operations Manager BPO Department: Operations Reports To: Operations Manager / General Manager Location: Vadodara Job Type: Full-Time Job Summary: The Assistant Operations Manager supports the Operations Manager in overseeing daily BPO operations, ensuring service level agreements (SLAs), quality, and productivity metrics are consistently met. This role involves managing team leads and agents, streamlining processes, handling client communications when required, and ensuring overall operational efficiency and client satisfaction. Key Responsibilities: Assist in managing day-to-day operations of assigned BPO campaigns (voice/non-voice/inbound/outbound). Supervise Team Leaders and ensure adherence to performance targets (KPIs and SLAs). Monitor team performance and provide coaching, feedback, and corrective actions as needed. Ensure compliance with client requirements, company policies, and standard operating procedures (SOPs). Analyze daily, weekly, and monthly reports and derive insights for performance improvement. Work closely with quality and training teams to implement performance improvement plans. Coordinate staffing, scheduling, and floor support to ensure adequate coverage and productivity. Address escalated issues from agents or clients and provide prompt resolution. Assist in new process transitions, training, and onboarding of staff. Support continuous improvement initiatives and participate in strategic planning. Key Performance Indicators (KPIs): SLA Achievement (AHT, FCR, TAT, etc.) Agent & Team Productivity Attrition & Absenteeism Rates Customer Satisfaction (CSAT/NPS) Quality Assurance Scores Client Feedback & Escalation Resolution Time Qualifications & Requirements: Bachelor’s degree in Business Administration, Management, or related field preferred. 3+ years of experience in BPO operations, with at least 1 year in a supervisory or managerial role. Strong understanding of BPO KPIs, call center metrics, and performance management. Excellent communication, leadership, and interpersonal skills. Proficient in MS Office tools and call center software (e.g., CRM, dialers, reporting tools). Ability to work in a fast-paced, high-pressure environment with flexibility for night shifts or rotational shifts if required. Preferred Skills: Experience in managing both voice and non-voice processes. Exposure to international clients and cross-cultural teams. Strong problem-solving and decision-making ability. Knowledge of Six Sigma or other process improvement methodologies is a plus.

Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy isheadquartered in Bangalore and operates in more than 500 Indian cities as of September2021.In August 2020, Swiggy launched its instant grocery delivery service called Instamartusing a network of dark stores. In early 2021, the company closed Swiggy Stores and expandedits operations under Instamart. Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. Provide recommendations to partners for continuous improvement on delivering best Cx metrics. Provide recommendations on the training aspects required to deliver/improve Cx metrics. Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cximpact. Qualifications Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store. Problem solving, data-driven decision-making Adaptability to dynamic situations. Experience from retail/FMCG/ quick commerce Industry. Benefits and Perks: Monthly Incentives. Medical Benefits

Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy isheadquartered in Bangalore and operates in more than 500 Indian cities as of September2021.In August 2020, Swiggy launched its instant grocery delivery service called Instamartusing a network of dark stores. In early 2021, the company closed Swiggy Stores and expandedits operations under Instamart. Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. Provide recommendations to partners for continuous improvement on delivering best Cx metrics. Provide recommendations on the training aspects required to deliver/improve Cx metrics. Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cximpact. Qualifications Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store. Problem solving, data-driven decision-making Adaptability to dynamic situations. Experience from retail/FMCG/ quick commerce Industry. Benefits and Perks: Monthly Incentives. Medical Benefits Immediate joiners preferred

Role & responsibilities : Lead a team of operations staff to ensure efficient delivery of services. * Coach and develop team members to improve performance and productivity. * Supervise daily operations, monitor KPIs, and implement process improvements. * Motivate the team to achieve targets and maintain high levels of customer satisfaction.

Role & responsibilities Strategic Leadership Define and execute the long-term operational strategy to achieve profitable growth and expansion targets Drive new store rollouts, focusing on tier-2 to tier-6 markets with a scalable, cost-efficient operating model. Own full P&L responsibility across store operations, supply chain, merchandising, and customer experience. Operational Excellence Ensure daily store operations run with high efficiency, consistent SOP adherence, and customer satisfaction. Build a strong supply chain and merchandising backbone to optimize availability, minimize wastage, and maximize sales per sq. ft. Implement technology-led solutions for productivity, inventory, and workforce optimization. Business Growth & Profitability Develop initiatives to improve same-store sales, number of bills, and customer loyalty. Monitor key financial metrics and take corrective action to ensure profitability at store and company level. Design and execute cost-saving measures without compromising customer experience. People Leadership Build a strong culture of accountability, customer centricity, and performance. Address high attrition challenges through training, career development, and employee engagement strategies. Expansion & Market Development Identify and evaluate potential markets, especially underserved rural and semi-urban regions. Standardize store opening processes to enable rapid, consistent rollouts. Build partnerships with vendors, local communities, and FMCG players for growth. Preferred candidate profile 1520 years of experience in modern retail / FMCG retail operations, with at least 5 years in a senior leadership role (multi-store / multi-region responsibility). Proven track record of scaling retail formats and delivering turnaround profitability. Strong understanding of P&L management, supply chain, merchandising, and customer experience. Experience in tier-2 to tier-6 markets preferred. MBA/PGDM or equivalent degree in Business, Retail, or Operations Management. Turnaround strategist with sharp business acumen. Strong people leadership and ability to inspire large, diverse teams. Hands-on operator with execution focus and agility. Data-driven decision maker with financial discipline. High resilience, adaptability, and entrepreneurial drive

Experience Required: (at least 12 years in a Team Leader role, preferably in lending sales/loan sales/credit card sales) Job Summary: We are seeking a dynamic and performance-driven Team Leader to manage and drive a team of tele-sales executives in the lending domain. The candidate will be responsible for achieving sales targets, ensuring process compliance, and enhancing team productivity while maintaining high standards of customer experience. Key Responsibilities: Lead, manage, and motivate a team of sales executives to achieve daily, weekly, and monthly loan sales targets (Personal Loans / Business Loans / Credit Cards, etc.). Monitor team performance through regular reviews, dashboards, and call audits. Ensure 100% compliance with company policies, regulatory guidelines, and lending norms. Conduct training, coaching, and mentoring sessions to improve product knowledge, objection handling, and sales skills of the team. Drive productivity and quality by minimizing attrition and ensuring high employee engagement. Maintain MIS reports on team performance, conversion ratios, leads, and closures. Coordinate with internal departments (Operations, Credit, Collections, etc.) to ensure smooth loan processing and customer satisfaction. Handle escalations and resolve customer queries effectively. Support HR in hiring, onboarding, and training of new team members. Key Skills & Competencies: Strong leadership and team management skills. Excellent communication and interpersonal skills. In-depth knowledge of lending products and BPO sales processes. Ability to analyze data, track performance metrics, and drive results. Problem-solving and conflict management skills. Target-driven with high ownership and accountability. Qualifications: Graduate/Postgraduate in any discipline. 3–6 years of experience in telesales, preferably in lending/financial services/BPO. Proven track record in achieving sales targets and managing high-performing teams.

Coordinate incoming and outgoing stock, deliveries and logistics Monitor stock levels and carry out periodic stock takes Knowledge in doing planograms to change locations depending on business requirement Supervise up to 20 staff members, including preparing weekly rosters and leading staff evaluations Interview prospective employees and train new staff members Record all stock movement and deliveries in database and prepare regular reports Inventory Reconciliations and MIS Reports TO / TI reconciliations Reduction in Damages & Expiries Overall control of Distribution Centers Inventories Ensuring stock checks (weekly & monthly) Perpetual Inventory – All Locations Preparation of daily, weekly and monthly management reports Preparation of presentations to provide information to different levels of management teams and external people Fraud assessments & reduction across the business functions Store Audits Compliance Audit Shrinkage, Dump, Damages & Expiries control / reporting Reduction in pilferage / shrink levels Location wise asset ownership – recording, reconciliation, Periodic verification Trained and mentored new floor staff in tasks including receipting, restocking, documentation

Job Description: Position - Team Leader Qualification - Graduate Experience - Min 2 years Salary -3LPA to 3.5LPA Shift - Afternoon shift Job Description : Assist with the responsibility for the customer services development, performance and maintenance within the organisation Meet your targets and those of the team as a whole Efficient running of the team Contribute to training and development of the team Achieve maximum profitability and growth in accordance with organisation plans. Shrinkage and Attrition Management. Good Knowledge of KPI and KRA. Only candidates from customer service can apply. Graduation from any field is must. Minimum 2 years of Experience is must.

Key Responsibilities: Lead and manage a high-performing collections team to achieve set targets. Develop and implement effective collection strategies. Collaborate with stakeholders to enhance operational efficiency. Monitor and analyze team performance metrics. Qualifications: Candidate should be graduate with minimum 3+ years of hands-on experience in collections within the banking domain. Proven leadership skills with the ability to drive results. Strong analytical and problem-solving capabilities. Perks. Lucrative incentives Health insurance benefits Contact- HR -9911015496-Only WhatsApp

Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular coaching sessions to enhance skills, knowledge, and productivity of the team members. Develop strategies to reduce shrinkage and attrition rates through effective people management practices. Ensure timely completion of tasks, meet deadlines, and maintain high levels of customer satisfaction. Analyze KPIs such as AHT, SLA management, target achievement, lead generation, and sales strategy to optimize team performance. Desired Candidate Profile Proven track record in controlling attrition rate (attrition control) with excellent communication skills. Ability to manage multiple priorities simultaneously while meeting tight deadlines under pressure situations. 2-7 years of experience in BPO/Call Centre industry with expertise in team handling, team management, team coaching, team supervision.

Responsibilities: * Manage retail store operations & merchandise displays * Ensure customer satisfaction through service excellence * Oversee floor management & stock control * Collaborate with HQ on strategic initiatives 8850614047 Health insurance Provident fund Annual bonus

Strong analytical & problem-solving skills Proficiency in Excel/Google Sheets Bachelor’s degree or equivalent 1–3+ years of workforce/resource planning experience (BPO preferred)

Strong analytical & problem-solving skills Proficiency in Excel/Google Sheets Bachelor’s degree or equivalent 1–3+ years of workforce/resource planning experience (BPO preferred)

SUMMARY Retail Associate Job Opening at Leading Apparel Brand in Mumbai An exciting opportunity awaits candidates at a leading apparel brand in Mumbai. We are currently seeking Retail Associates to join our dynamic team. Job Responsibilities: Customer Service Uphold grooming standards Warmly welcome and greet every customer Utilize standard phrases when interacting with customers Introduce yourself and offer a shopping bag to every customer Guide customers to find the right products within the store Assist customers as needed Communicate product range, style, new innovations, and store promotions/offers to customers Gather and share customer/merchandise feedback with DMs Target Achievement Meet set sales targets Utilize selling techniques to increase basket size Adhere to retail standards Responsible for displaying received stocks Fold garments and stack them appropriately Cube sizes and use hangers correctly Ensure all merchandise has barcodes Maintain a carton-free floor Adhere to plan-o-gram Maintain displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters Requirements Minimum 12th pass Age between 18 and 28 years Both male and female candidates can apply 6 days working (week off between Monday to Thursday, any day) We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service and achieving sales targets. If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply now! Benefits Salary- 15246 Stipend

SUMMARY Greetings, Excellent Opportunity for Candidates!! Leading Apparel Brand is hiring for Retail Associate Apply Now Hyderabad Minimum- 12th Pass The age will be between 18 and 28 years. Job Responsibilities: - Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar - codes Maintain Carton free floor Adherence to plan - o - gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements - Minimum- 12 th pass - Age-18-28 years -Both Female and Male are eligible -6 days working (week off between Monday to Thursday Any day) Benefits Salary- 13570 Stipend

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot, Java Enterprise Edition Good to have skills : Deployment Management, Architectural Design Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in problem-solving discussions and contribute to the overall success of the projects by implementing effective solutions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot, Java Enterprise Edition, J2EE.- Must To Have Skills: Experience with Architectural Design, Deployment Management.- Must To Have Skills :Strong understanding of RESTful services and microservices architecture.- Experience with database management systems, PostgreSql.- Experience with Docker, Kubernetes, Build and Deployment tools Additional Information:- The candidate should have minimum 6 years of experience in Spring Boot.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

Email: hr@rareplanet.com Please mention the CTC drawn, which is expected with the latest photograph in the mail. Bangalore Airport Sales Target Oriented with Operations Location: Airport Trivandrum Commute: Own Vehicle a Must Timings: Must be flexible to work in Shifts(including night) MIS: MS Excel / Reporting Experience: Retail Store (Prefer Handicrafts Sector) Outlook: Presentable Language: English / Hindi is a must Passport issued 2023 onwards ( Mandatory) Police Verification certificate PAN Card Aadhar Card Possession of own vehicle for commuting will be preferred Handle a team of 6-10 staff Airport Operations ( Round the Clock, alert) sales principles and customer service practices Cash / Billing in Software Visual Merchandising Skills Solid communication and interpersonal skills MIS Reports, SOPs, Team Management Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business Ability to work as part of a team and take initiative independent of direct supervision Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least nine hours. Customer service focus Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts Physical stock check Coordinate for merchandise replenishment Generate Reports in software Sales target oriented Merchandising Product Knowledge Time Management Team Player Written and Verbal Communication Interpersonal Skills Problem Solving

Hiring for Team Lead profile for BPO industry

Coordinate incoming and outgoing stock, deliveries and logistics Monitor stock levels and carry out periodic stock takes Knowledge in doing planograms to change locations depending on business requirement Supervise up to 20 staff members, including preparing weekly rosters and leading staff evaluations Interview prospective employees and train new staff members Record all stock movement and deliveries in database and prepare regular reports Inventory Reconciliations and MIS Reports TO / TI reconciliations Reduction in Damages & Expiries Overall control of Distribution Centers Inventories Ensuring stock checks (weekly & monthly) Perpetual Inventory – All Locations Preparation of daily, weekly and monthly management reports Preparation of presentations to provide information to different levels of management teams and external people Fraud assessments & reduction across the business functions Store Audits Compliance Audit Shrinkage, Dump, Damages & Expiries control / reporting Reduction in pilferage / shrink levels Location wise asset ownership – recording, reconciliation, Periodic verification Trained and mentored new floor staff in tasks including receipting, restocking, documentation

Department Manager will be Responsible for: Leadership and Team Management Customer Service Floor Management Operation Efficiency Preferred candidate profile Qualification: Any Graduate Experience: 2-5 years of experience in retail as a managerial role. Perks and benefits - Incentive Role: Department / Floor Manager Industry Type: Retail

Were currently hiring for the position of Asst.Store Manager/ Department Manager. If you're passionate about retail operations and looking for a new opportunity in the Food & FMCG sector, we'd love to connect with you! Location: Chennai, Gudvanchary, Saidapet, Salem, Tambaram, Adambakam, Sholinganallur, Sathyamagalam Industry Experience: Prior experience in Food & FMCG is a strong advantage Key Responsibilities: Ensure timely store opening and compliance with all operational procedures Maintain stock levels and implement effective loss prevention measures Manage smooth store operations and daily team coordination Maintain store assets in proper working condition Interact with customers to gather feedback and share insights with the merchandising team Optimize store space for better visibility and customer experience Monitor manpower to maintain productivity and performance Control shrinkage, expiry, and waste through process improvements Please share profiles at manisha.dhiman@moreretail.in