5 Shrinkage Control Jobs
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1.0 - 5.0 years
1 - 6 Lacs
New delhi, Faridabad, Gurugram
Work from Office
Roles and Responsibilities Manage a team of agents to achieve targets and KPIs such as AHT, CSAT, SLA, shrinkage, attrition, etc. Coach teams to improve performance and reduce attrition rates through effective communication and people management skills. Handle escalations effectively by resolving issues promptly and efficiently. Ensure timely completion of tasks and meetings while maintaining high levels of quality standards. Monitor team performance regularly to identify areas for improvement. Desired Candidate Profile 1-5 years of experience in BPO operations or international voice process with a focus on team leading or coaching roles. Excellent communication skills with ability to handle...
Posted 1 day ago
1.0 - 6.0 years
Mumbai, Navi mumbai, Mumbai (all areas)
Work from Office
Your Role In your role as dark store manager, you will lead the end to end operations of the micromarket, Lead all aspects of dark store operations including but not limited to inbound, inventory, outbound, manpower planning, rostering, training and employee engagement. TRDLead all aspects of riders operations pertaining to your micromarket, including but not limited to rider planning, onboarding, QMS, productivity, training and engagement. Lead and execute the dark store capacity planning with respect to infrastructure and manpower. You will contribute towards development and implementation of SOPs. - Build a culture of continuous improvement through lean practices, Gemba Kaizen and other p...
Posted 1 week ago
5.0 - 10.0 years
7 - 15 Lacs
Punjab
Work from Office
Job Title: Store Manager Reliance Smart Bazaar (Punjab) Location: Across Punjab, HP & Jammu Job Type: Full-Time Experience Required: 5-10 years in Retail Store Operations (FMCG/Grocery/Hypermarket preferred) Educational Qualification: Graduate/Postgraduate in Business Administration/Retail Management or any field. Job Summary: Reliance Smart Bazaar is looking for dynamic and customer-centric Store Managers to lead our stores. The Store Manager will be responsible for driving store performance, ensuring operational excellence, managing teams, and enhancing customer experience while adhering to company policies and standards. Key Responsibilities: 1. Store Operations & Sales Performance Manage...
Posted 2 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
Navi mumbai
Work from Office
We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for Vashi This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, b...
Posted 3 weeks ago
7.0 - 10.0 years
Karur, Tamil nadu, India
On-site
Company Overview Reliance Retail is India's largest and fastest-growing retailer, offering a superior omni-channel shopping experience across diverse categories such as electronics, fashion, grocery, and more. With a robust technology infrastructure and a well-trained workforce, Reliance Retail ensures exceptional customer value and is committed to building a win-win ecosystem for all stakeholders. Job Overview The Senior Retail Store Manager will lead all aspects of store operations at our Karur location, ensuring efficient management, strong sales performance, and excellent customer service across all retail functions. This is a full-time, senior-level role requiring 7 to 10 years of relev...
Posted 3 weeks ago
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