370 Attrition Management Jobs - Page 14

Key Responsibilities: Handle employee grievances, disciplinary issues, and conflict resolution. Conduct investigations on complaints or policy violations. Ensure compliance with labor laws and internal HR policies. Support management in addressing performance or behavioral concerns. Conduct exit interviews and analyze attrition trends. Partner with legal teams for labor law issues, if needed. Organize employee engagement initiatives. Maintain proper documentation of all ER-related actions. Skills Required: Strong communication and interpersonal skills. Understanding of employment laws and regulations. Problem-solving and conflict-resolution abilities. Experience with HRIS systems and documentation. High level of confidentiality and professionalism. contact number-7977519951

Greetings! Urgent Opneing for HRBP for Swiggy Insta Mart ( Off Roll)(Warehouse experience required) This will be on Contract role. Must have HRBP experience . Indore/Nagpur1Pune1Gurgaon / Delhi1Dehradun1Jaipur1Kolkata1Patna1Hubli1Trivandrum1Chennai / Pondicherry1Hyderabad1Mumbai1Goa1NCR1Mumbai1 Role & responsibilities Experience of Blue-collar manpower management is a must Handling volume manpower is preferred Attrition, Attendance and Absenteeism management Employee engagement and Grievance handling Life cycle management of manpower Handle payout queries Data management and sharing reports with stakeholders Required experience and skills:- Education Qualification: Graduate/Post-graduate in Human resource /MSW Experience: Minimum 1 year experience Good communications skills In English and Regional language is a must Good in collaboration with internal and external stakeholders Good in Microsoft Power points, Excel and word The role is for a Contractual position Budget - 6 LPA Preferred candidate profile Candidates who have experience from Warehouse HRBP role need to apply

Role & responsibilities Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings Prepare documentary requirements for HR Partners handling labor-related cases, as necessary Review Human Resources trends in the market and assist with execution of changes and improvements Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization May help facilitate candidate selection processes, as necessary Preferred candidate profile University Degree Preferred Experience with Workday preferred Working knowledge of labor relations Strong communication skills, both written and verbal Proficient Microsoft Office skills Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables Self-starter, sense of urgency, and works well under pressure in a virtual environment Strong attention to detail Comfortable working in night shifts

Role & responsibilities Responsible for driving and maintaining various processes facilitating employee engagement, motivation , communication, Grievance handling; counselling, establishment and maintenance of communication channels. Facilitate the creating of a world-class working environment that will attract and retain the, highest caliber of people. Drive and execute HR strategies to support and achieve employee relation activities Conduct Governance meetings and share insight with leadership around people related metrics Responsible for all employee communication & grievances management Actively benchmark all HR activities and adopt suitable initiatives based on industry trends Conduct Employee satisfactions surveys and ensure that it is at expected levels Facilitate the driving of organization Culture Facilitate (through multiple initiatives) and maintain high morale and teamwork resulting in high, employee satisfaction Dealing with issues of employee (in) discipline and maintaining employee relations resulting in fun, filled work place amidst high performance orientation Ensure regular communication happens from Top Management in the form of Town Halls and Meetings Assist is driving Location level Employee Engagement Events Plan and Execute Employee Communication on the floor along with Ops Conduct Employee Skips and report out and drive actions to closure Assist in Employee related documentation and filing of disciplinary cases with central filing team Connect with New Hires and drive Retention in 90 days bracket Desired Skills : Strong communication skills, both written and verbal Should have good knowledge of MS Office including word, excel and PowerPoint. Outlook management and email writing skills Data & Time Management Detail oriented, Organizing and planning skills Influencing, Problem Solving & Presentation skills Willingness to work in evening / night shifts is a must.

1. Hiring for Senior team lead for Leading Talent Acquistion & PMS. 2. Defining KRA / KPI of each personnel with department heads. 3. Monthly KRA review and compile the result sheet monthly, 4. Exp of social and IATF audits handling Required Candidate profile 4. Quarterly / Half yearly / Yearly reviews yearly reviews to track the progress against the defined KRA’s / KPI’s. 5. Induction & onboarding, Process offer letter, appointment letter etc.

Shifts - US Saturday- Sunday off Assistant Manager-HRBP Job Description. Work Experience Requirements/Responsibilities Responsible for ensuring that all employment practices are handled in accordance with the local laws, including payroll and benefits, and disciplinary actions. Arranging Job Rotation and ensuring HR availability as per the business and organizational requirements Devising and implementing the company policies Job analysis, Competency mapping experience. Streamlining HR activities. Maintaining various HR related reports using excel and performing data & trends analysis Manage Appraisals, Promotions increments and Performance management cycle Assistance in organizing of get-togethers, picnics, parties and other employee engagement activities and initiatives Managing Employee Relations, conducting Skip Level meetings and improving employee connect Experience in Client Management and Interaction will be preferred. Experience in employee onboarding and induction Would require experience with executing process improvement & compliance standards. Should be able to conduct weekly and monthly internal and external reviews & prepare strategies to improve employee morale and retention Good people development skills Ability to liaise with relevant support departments and business stakeholders Ability to create an environment of trust and fairness Driving organizational culture and value Grievance management: Competency mapping: Disciplinary actions: CSR / WE: Payroll: Audits: Attrition management / excel skills / analysis Absenteeism Management: Policies / Procedures: Analysis: Exit analysis: SKIPs / focus groups / trainings: Analysis KPI management: EWS: RAGs analysis Labor norms: Salary break up: Red zone intervention: Harassment: no needs to read and research Manages human resources policies and programs related to recruitment and selection, associate relations, and other HR functions for a single location ensuring policy and regulatory compliance. The Manager is responsible for developing and supporting retention initiatives by executing programs developed to improve employee morale and attrition. In addition, the Manager acts as a leader in the site providing guidance and counsel to the operations management team. Manages, coaches, and develops site HR team and serves as a mentor to other HR professionals. Experience : Generally 5 or more years progressively responsible experience as a Human Resources Manager, Generalist, or Specialist with experience in associate relations, learning and development, problem and conflict resolution and recruiting non-exempt personnel in a high-volume environment. Experience managing, coaching, and developing others. Experience demonstrating extensive knowledge, interpretation, and application of employment laws. Extensive knowledge of general labor policies and practices including discrimination, harassment, and union avoidance. Prior experience delivering HR training and development programs. Demonstrated success in conducting behavioral interviews and management talent assessments. Experienced in leading positive change. Call Center industry experience preferred. Skills & Knowledge : Strong interpersonal and collaborative skills including verbal and written communications skills, presentation skills, facilitation skills and negotiation skills. Success in developing and making compelling written/oral proposals. Strong problem solving/consulting skills. Excellent time management skills. Excellent planning and organizing skills, especially prioritizing multiple projects/tasks. Demonstrated listening skills. Good PC skills with demonstrated ability to use a variety of software packages including Word, Excel, Access, PowerPoint and Outlook with the ability to assimilate, present and analyze data as needed. Strong analytical and presentation skills hence excellent MS office knowledge is a Mandate Knowledge/Abilities : Demonstrated business savvy with ability to develop and maintain successful partnerships with both management and associates. Ability to serve as an associate advocate while balancing the needs of the clients and the company. Ability to provide superior service to associates by listening, comprehending and guiding them through the issue to closure. Demonstrated ability to effectively deal with ambiguity. Ability to develop strong business relationships. Proven ability to influence associates at all levels. Demonstrated ability to adapt to changing priorities and provide proactive, effective change leadership. Understanding of and ability to ensure compliance. Expert at establishing and maintaining effective relationships with management staff, front line associates, the general public and clients. Confidentiality is critical. Open-minded, trustworthy, compliance-oriented, flexible, adaptable and team-oriented. Good knowledge of Statutory compliance and Audit requirement Knowledge of Sexual harassment / ICC Committee and the compliance towards the same. Engagement in CSR activities

Who Are We? At NIBAV, we are revolutionizing residential mobility solutions with our state-of-the-art, compact, and bespoke home elevator designs. With advancements in pneumatic technology, we provide luxury elevators that are accessible and affordable. As of 2024, our global family spans over 2,000 employees across 29 locations in India and 8 countries, including Australia, UAE, Malaysia, Kenya, Mexico, Thailand, US and Canada. Our vision is to make "Luxury in Every Home," bringing high-quality, imported-standard elevators into every Indian home. Elite Elevators, based in Chennai, specializes in European-standard residential mobility solutions, including home lifts and stair lifts. Manufactured in Pisa, Italy, our products are TUV-certified for safety and tailored for luxury homes, making us India's #1 Home Elevator Company. As the Manager - Recruitment, you will spearhead recruitment strategies, ensure operational excellence, and mentor a high-performing recruitment team to deliver exceptional hiring results. Why Join Us? This is a unique opportunity to lead recruitment initiatives at a global level and contribute directly to the success of a rapidly growing organization. At NIBAV and Elite Elevators, youll thrive in an environment that fosters collaboration, innovation, and excellence. What You'll do Recruitment Strategy & Execution Design and lead the company's end-to-end recruitment strategy across sales, technical, and corporate functions. Build and maintain a strong talent pipeline to support business scalability and new market expansion. Ensure timely, quality hiring aligned with functional goals and organizational culture. Team Leadership Manage a team of 20+ HR professionals, including technical and non technical team. Drive performance through clear goals, mentoring, and skill development plans. Stakeholder & Business Alignment Collaborate closely with business heads, especially Sales Leadership, to forecast workforce needs and build sourcing plans. Act as a trusted advisor on talent market trends, manpower planning, and hiring budgets. Performance & Attrition Management Implement systems to track recruitment effectiveness, reduce attrition, and enhance employee retention. Partner with HRBPs to identify and address performance gaps through hiring or talent development. Budgeting & Vendor Management Plan and manage annual recruitment budgets in line with growth and cost-efficiency goals. Oversee relationships with hiring partners, agencies, and job boards to ensure ROI-driven engagement. Employer Branding & Candidate Experience Drive employer branding efforts to position the company as an employer of choice in manufacturing and B2C sales talent markets. Ensure a seamless candidate experience from sourcing to onboarding. Qualifications: Masters/Bachelors degree in Human Resources, Business Administration, or a related field. Minimum 18 years of progressive experience in recruitment, with at least 5 years in a leadership role. Strong background in recruiting for sales-driven organizations, preferably in manufacturing or B2C sectors. Proven ability to manage high-performance teams and complex stakeholder relationships. Key Competencies: Talent Management & Workforce Planning Stakeholder Management & Influencing Skills Budgeting & Cost Optimization High-Volume and Niche Hiring Expertise Performance & Attrition Analytics Excellent Communication & Execution Skills Email: vafia.m@nibavlifts.com

Role & responsibilities JD is given below: Role and Responsibilities: 1. Responsible for Manpower requirement and performing Manpower reconciliation every month 2. Search and empanel new sources of recruitment 3. Scheduling interviews through different sources after initial screening of candidate 4. Maintaining Recruitment MIS for selected candidates till on boarding with regular follow up with all locations 5. Coordinate with Team L & D for organizing induction, Training programme and Refresher courses 6. Conducting HR Induction 7. Maintaining record for Quarterly and Yearly appraisal of employees. Weekly Recruitment Report to Regional HR / HO - HR / Location Head. Monthly Head Count /Attrition Report to Regional HR / Head HR / Location Head 8. Conducting employee satisfaction survey by conducting One to One Meeting with employees and submit report to Regional HR. 9. Employee engagement activities - Conducting engagement activities, indoor games. 10. Exit Management - Conducting Exit interviews, Retention of employee, Follow up with Head Office till complete exit of employee Should possess excellent communication and presentation skills. Open for Travel.

Designation Zonal HR Job Location Chennai Working Days and Timings Monday to Friday (9:30am to 5:30pm) All Saturdays (9:30am to 1:30pm) Team Handling role (6-8 direct reportees) Position reports to - GM HR We are seeking candidates with mandatory experience in sales hiring (B2B/B2C) including field sales and call centre recruitment and can take full ownership of leading the entire zone. Roles and Responsibilities Develop and implement effective talent acquisition strategies to attract top performers in the industry. Manage employee life cycle from induction to exit, ensuring seamless transitions and minimizing attrition. Foster strong relationships with business leaders to drive sales growth through employee engagement initiatives. Oversee performance management processes, including setting goals, conducting reviews, and addressing underperformers. Ensure timely resolution of employee grievances and maintain a positive employer brand reputation. Desired Candidate Profile 12-15 years of experience in HRBP role with expertise in Business Partnering, Employee Life Cycle Management, Performance Management, Attrition Management, Sales HR & Talent Acquisition. MBA/PGDM degree in HR/Industrial Relations or related field; certification in HR preferred (e.g., SHRM-CP/PHR). Proven track record of success in managing complex projects simultaneously while meeting deadlines under pressure. Interested candidates share your resumes at roomy.parmar655@mahindraholidays.com along with your CTC and Notice Period details.

Position Overview: We are seeking an experienced HRBP to join our HR team. The ideal candidate will have full-cycle of employee experience and a proven track record of successfully sourcing and hiring top talent across various functions. This role requires a proactive approach, excellent communication skills, and a strong ability to build relationships with all external and internal stakeholders. Key Responsibilities: Strategic Partnership: Employee Relations: Talent Acquisition: Performance Management: Training and Development: Employee Engagement: HR Metrics and Reporting: Qualifications: Bachelors degree in Human Resources, Business Administration, or related field.Masters degree or HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus. 5-6 years of progressive HR experience, with at least 2 years in a business partner role. Strong knowledge of HR best practices, employment laws, and regulations. Proficiency in HRIS and Microsoft Office Suite. Preferred Skills: Experience with change management and organizational development. Strong analytical skills and experience with HR metrics and reporting.

Alert from 4S Advisory (www.4sadvisory.com). Urgent requirement for a Digital Marketing Firm. Role : Client Delivery Head (CDH). Location: Bengaluru. Monday Friday. Work from office 10 am to 7 pm. About the role. As the Client Delivery Head (CDH), you will be responsible for leading and overseeing the Digital Account Management (DAM) team. Your role is critical in ensuring client satisfaction, optimizing project execution, and driving strategic growth initiatives. You will work closely with clients, internal teams, and senior leadership to deliver high-quality digital marketing solutions that exceed expectations. This leadership position demands strong client relationship management, strategic decision-making, and the ability to mentor and guide a team of Digital Account Managers (DAMs). Job summary. As the Client Delivery Head (CDH), you will be responsible for leading, managing, and optimizing the Client Delivery team to ensure seamless project execution, high client satisfaction, and continuous business growth. Your role encompasses team leadership, client and stakeholder management, performance monitoring, process improvement, risk management, strategic growth initiatives, compliance, and innovation. You will play a pivotal role in developing account management strategies, streamlining processes, and driving growth while fostering strong stakeholder relationships. - Team Management & Mentorship : Lead, mentor, and manage a team of Digital Account Managers to ensure the successful execution of projects. - Client Portfolio Oversight : Oversee the client portfolio, ensuring quality service delivery and client satisfaction. - Strategic Development : Develop and implement account management strategies to improve project efficiency and business growth. - Project Execution & Quality Assurance : Ensure all projects are completed on time, within scope, and with high quality. - Client Escalation & Resolution : Act as the primary point of escalation for key client concerns and work towards resolution. - Client Communication & Relationship Management : Oversee daily, weekly and monthly client calls, ensuring effective communication and relationship management. - Cross-Functional Collaboration : Collaborate with cross-functional teams (SEO, PPC, Content, Design and Web Development) to align project execution with client goals. - Client Retention & Contract Renewals : Oversee contract renewals and implement proactive client retention strategies to strengthen long-term partnerships. - Quality Control & Deliverable Review : Review project deliverables while implementing quality control measures to ensure high standards across all projects. - Project Tracking & KPI Monitoring : Track project progress, monitor key performance indicators (KPIs), and ensure targets are met. - Audits & Performance Reviews : Conduct regular audits and performance reviews, ensuring that projects meet client expectations and industry standards. - Continuous Process Optimization : Identify inefficiencies and continuously implement innovative solutions to refine project execution, enhance team productivity, and improve overall client experience. - Workflow & Process Optimization : Establish and improve internal workflows, communication processes, and documentation standards. - Automation & Best Practices : Suggest and implement automation tools for client reports, meetings and best practices to enhance efficiency. - Strategic Innovation : Introduce innovative strategies to improve digital marketing services and client engagement. - Task Management & Transparency : Ensure all tasks are tracked and updated in Zoho Projects for transparency and accountability. - Risk Identification & Mitigation : Proactively identify and address project risks and roadblocks to prevent disruptions. - Escalation & Conflict Resolution : Manage client and internal escalations while addressing team concerns to foster a productive and motivated work environment. - Strategic Collaboration : Work closely with the Senior Leadership Team to develop and implement growth strategies that align with business objectives. - Business Expansion : Identify new business opportunities within existing accounts to drive revenue growth and service expansion. - Client Relationship Management : Develop and maintain strong client relationships by aligning business objectives with companys strategies. - Report Vetting: Ensure all reports, data, and details shared by the Technical team(s) are vetted for accuracy and quality. - Contract Renewals & Client Retention : Oversee contract renewals and ensure long-term client retention through proactive engagement and relationship-building. - Feedback Management: Actively solicit feedback from Head of Digital Operations (HODO), Digital Operations Manager (DOM) and Senior Leadership members to foster a culture of continuous improvement. - Provide constructive feedback to team members to enhance their performance and professional development. - Leave and Attrition Management: Monitor and manage team members' leave schedules to ensure adequate coverage and minimal disruption to project timelines. - Implement strategies to mitigate attrition, and foster a supportive work environment. - Effectively resolve conflicts within the team or with stakeholders, promoting a collaborative and productive work environment. - Skill Enhancement & Training : Conduct training sessions for the Client Delivery team to enhance their skills, industry knowledge, and expertise. - Mentorship & Performance Management : Provide ongoing mentorship, performance feedback, and career development support to help team members grow professionally. - Team Culture & Innovation : Foster a collaborative team culture focused on excellence, creativity, and continuous improvement. - Client & Internal Communication Standards : Ensure all client communications, approvals, and deliverables are documented for transparency, while maintaining professional communication in alignment with company policies. - Meeting Preparation: Ensure that the Client Delivery team thoroughly prepares for all meetings, both internal and external, and that Minutes of Meetings (MoMs) are sent out promptly after each session. - Success Measurement: The success of the Client Delivery Head (CDH) is intricately tied to the overall success and performance of their team. By fostering a culture of excellence, continuous improvement, and effective collaboration, the Client Delivery Head (CDH) ensures that each team member contributes effectively towards achieving collective goals and delivering exceptional results to clients. - Ad hoc Tasks: Willingly undertake any other tasks as assigned by the Digital Operations Manager (DOM), Head of Digital Operations (HODO) or Senior Management to support overall team objectives. You are the right fit if you have. Educational Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field. Industry Experience : Minimum 10+ years of experience in digital marketing account management. Leadership & Team Management : Proven leadership experience in managing teams and large-scale projects. Certifications (Preferred) : Certifications in Google Ads, SEO, Digital Marketing are an added advantage. Strategic Thinking : Ability to develop and implement long-term strategies for client success. Leadership & Mentorship : Experience in managing, coaching, and developing teams. Client Relationship Management : Strong interpersonal and communication skills to build and maintain long-term client relationships. Problem-Solving : Ability to quickly assess challenges and implement effective solutions to overcome them. Analytical Skills : Proficiency in data-driven decision-making and performance tracking to optimize strategies. Project Management : Strong organizational skills and experience in managing multiple projects simultaneously. Technical Proficiency : Familiarity with Google Analytics, Google Ads, SEO tools, CRM software, and reporting dashboards. Apply Save Save Pro Insights

Job Roles & Responsibilities : Facilitate as HR contact for various employee activities Define a structured Engagement Plan across business units Conducts skip level meetings and One-on-ones Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates Grievance Handling - To understand employee grievance and to give them a permanent solution on the same SPOC for Internal Job Postings - To communicate current openings to all the employees and co- ordinate interviews, conduct interviews and close the requirement within TAT Employee engagement activities - Fun at work activities to have a high energy level on the work floor Policies - Implementation of HR Policies of the company and provides critical support and feedback in the process Performance Management system - To ensure employees who are part of the performance enhancement plan acknowledge their plan of actions which was implemented by their supervisors Code of conduct implementation - To ensure each employee follows the code of conduct of the organization Rewards and Recognition Facilitate the monthly program to recognize the talented and outstanding employees by ensuring nominations, ratification of data and analysis of the same Background verification Initiate discussion with employees who receive negative report and close the case within Candidate Requirements : Preferred Qualification MBA HR Excellent communication skill Worked on MS excel or WPS spreadsheet Worked on Canva or Poster my wall to create posters Flexible working in night shift

Job Opening: Team Leader BPO Industry | Cyfuture Location: Noida Company: Cyfuture India Pvt. Ltd. Contact HR: Rahul 8420011376 Position: Team Leader Industry: BPO / Call Center / Customer Service Experience: 2 to 5 Years Education: Graduate (Any Stream) Salary: 25,000 28,000 per month Job Responsibilities: Lead and motivate a team of customer service executives. Monitor team performance and ensure KPIs are met. Handle escalations and ensure customer satisfaction. Conduct regular training and coaching sessions. Prepare performance reports and feedback for improvement. Desired Candidate Profile: Proven experience in a BPO or call center leadership role. Strong communication and interpersonal skills. Ability to manage a team effectively under pressure. Good analytical and problem-solving abilities. Why Join Us? Reputed organization with growth opportunities. Supportive work environment. Opportunity to lead and make an impact. Apply Now! Call or WhatsApp HR Rahul at 8420011376 to schedule your interview.

Handling team of 20 to 25 counselors and driving admissions for Manipal University. Mentoring team to achieve admission targets. Shrinkage and attrition management. Encourage team to meet day-to-day admission targets without any impact to SLA. Required Candidate profile Graduation is a must. 1.5 to 7 years experience in handling and managing the counseling/admission/inside sales operations. Candidate from Education/EdTech/E-learning/BPO domain is highly preferred. Perks and benefits HUGE INCENTIVES Call Nitin 7011045856

Were hiring a Senior Executive/Lead - HR Business Partner for our US Logistics team in Mohali! Whats in it for you? Role : Drive HR operations & employee engagement Location : C-126, Sector 73, Mohali Shift : Night shift (US hours) Perks : Cab facilities + Salary no bar for the right talent Preference : Female candidates encouraged Apply Now! Contact Digvijay Sharma at 9690564554 or send your resume via Naukri. Eternity Logistics Solutions Where talent meets opportunity!

Job Title: HR Business Partner Executive (Immediate Joiner) Location: Mumbai Experience: 2-3 years Company: AutomationEdge Technologies About Us: AutomationEdge is a leading IT company specializing in AI and automation solutions. With a global presence and a commitment to innovation, we empower organizations to streamline their processes and achieve operational excellence. Join our dynamic team and be a part of our journey to revolutionize the world of automation. Job Description: We are seeking an enthusiastic HR Business Partner Executive with 2-3 years of experience to join our team in Pune. This role is integral to our HR function, focusing on aligning business objectives with employees and management in designated business units. You will serve as a consultant to management on HR-related issues, ensuring that our workforce is engaged, motivated, and equipped to drive success. Key Responsibilities: HR Strategy & Planning: Assist in developing and implementing HR strategies and initiatives aligned with overall business strategy. Employee Relations: Act as a point of contact for employees, addressing concerns, resolving conflicts, and providing guidance on HR policies and practices. Talent Management: Support recruitment efforts, including sourcing, interviewing, and onboarding new hires. Assist in developing retention strategies to keep top talent engaged. Performance Management: Assist in the performance review process, providing guidance on goal setting, feedback, and career development. Learning & Development: Identify training needs and support the implementation of learning and development initiatives to enhance employee skills and performance. HR Operations: Manage HR operations such as attendance, leave management, and employee records, ensuring accuracy and compliance with legal requirements. Employee Engagement: Plan and execute employee engagement activities, fostering a positive and inclusive work environment. Policy Implementation: Ensure compliance with HR policies, procedures, and best practices, and contribute to the continuous improvement of HR processes. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. 2-3 years of HR experience in an IT company, preferably in a business partner role. Strong understanding of HR functions, best practices, and employment laws. Excellent interpersonal, communication, and organizational skills. Proficiency in HR software and Microsoft Office Suite. Ability to handle sensitive and confidential information with integrity. Proactive, detail-oriented, and capable of working in a fast-paced environment. Why Join Us? Be a part of a cutting-edge company at the forefront of AI and automation. Opportunity to work in a dynamic and collaborative environment. Continuous learning and professional growth opportunities. Competitive salary and benefits package. If you are a proactive HR professional with a passion for people and a knack for aligning HR practices with business goals, we would love to hear from you! Apply now and take the next step in your HR career with AutomationEdge.

Experience required: Minimum 18 months experience as a Team Lead in voice process Minimum 5 year of overall work experience in premium contact centers. Responsibilities: Supervise and manage the daily activities of the operations team members Develop and implement operational procedures to improve efficiency and effectiveness Ensure appropriate staffing levels are maintained to meet organizational objectives Develop and oversee training programs to enhance the skills and knowledge of operations team members Manage and track team KPIs and ensure goals are met or exceeded Coordinate with other departments to ensure seamless flow of operations Provide regular reports on team activities, successes, and challenges to senior management Identify process improvement opportunities and lead initiatives to implement Should be flexible with rotational shifts, and rotational week off. Interested, please share your updated resume to matildad@hexaware.com /WhatsApp - 9082299130

Role & responsibilities Optimal utilization of resources Operational strategizing Process defining, implementing and monitoring Long-term planning including an initiative geared approach towards operational excellence Identifying training needs Breaking down silos to create integrated processes Define and document customer business functions and processes To act as a liaison between departmental end-users, Team Members, Stakeholders in the analysis design to ensure optimal operational performance Ensure effective allocation and utilization of resources across the team Conduct coaching sessions with the team focusing both on tasks and behavioral issues Shift Management Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Formulate long term plans for the development of the team Conduct coaching sessions with the team and SMEs focusing both on tasks and behavioral issues Create and maintain a culture of empowerment and professionalism within the team Keep the team informed of strategic developments within the business area Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Preferred candidate profile Excellent verbal communication, and the ability to convey information clearly and effectively. Proficiency in Performance & People management. Excellent Task Management and Organizing skillS. Inter-department coordinating and collaborating skills. Exceptional Analytical & Decision Making skills. Strong leadership abilities and initiative. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset. Meticulous attention to detail. Great people and Performance Management skills Critical thinker with innovative problem solving skills, Multitasking ability

Job Description Woodrock Infotech _ Kolkata _ Hiring for Operations Manager * Job Responsibilities - The person would be responsible for end-to-end delivery and client interactions for the project - End to end ownership of all contractual qualitative deliverable across multiple programs - Ownership for Quality - delivery of the process, works closely with the other functional areas like Program Management, Operation, Training, HR, WFM to ensure smooth operation & service delivery which ranges from client set Qualitative KPIs - Identifying process issues and taking corrective action - Should have handled client interaction - Excellent communication skills - The candidate should also have excellent problem-solving capabilities and lateral thinking skills - Closely monitoring daily productivity against the defined Service Level standards - Perform regular audit checks on client defined compliance requirements - Analyse and generate reports for team performance on processes - Excellent Presentation skills are mandatory - Develop a continuous learning process for the team - Review /audit transactions performed by the team - Supervise and support team members to ensure that delivery is consistent with or exceeds - Conduct Regular Performance Reviews for continuous improvements - Responsible for resource management and Attrition of the project Applicants Specifications & Qualification: - Ability to handle pressure and a natural go getter - Knowledge of operational process, logical thinking, reporting and analysis - Ability to work within challenging environment within timelines - Excellent hands-on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to internal customers - To create a conducive and stimulating environment for the teams to accomplish their goals - Manage expectations of team members and proactively should sense their needs - Should come with innovative ideas for process betterment - Ability to drive process, performance, and transformation - Able to guide the team by implementing best practices and always lead-by-example Analytical Skills - To practice due diligence when interpreting and reporting of data, as well as to improve team performance and processes through insights which supports the overarching objective of a customer centric environment. Desired Candidate Profile - Class 12 pass & Graduation preferred More than 5 years experience working within the BPO sector More than 1 years experience working in an operations manager role in the BPO sector Sound working knowledge of the latest Microsoft packages (Word, Excel, PowerPoint & Outlook) Management skills Good understanding of the BPO industry Communication and written skills Problem solving. Salary upto 8lpa.. Interested candidates please email ur CV to kathakali.rahman@woodrockgroup.in

We are looking for immediate joiners. Roles and Responsibilities: Own and drive the end-to-end recruitment process across verticals (Sales, Operations, Customer Support, etc.). Manage and lead a team of recruiters to ensure hiring targets are met within defined timelines. Partner with department heads to understand manpower needs and plan recruitment accordingly. Build strong talent pipelines through job portals (Naukri, LinkedIn), social platforms, referrals, and campus hiring. Monitor key recruitment metrics: TAT, cost per hire, source of hire, offer to join ratio, etc. Drive employer branding initiatives and ensure an excellent candidate experience. Implement best practices in sourcing, screening, interviewing, and onboarding. Optimize the usage of ATS and recruitment tools (Darwin box or equivalent). Coordinate with HRBP and HR Ops teams for smooth onboarding and post-offer engagement. Stay updated with talent market trends and hiring best practices.

Greetings from Global Healthcare! Job Title : Manager - HR Business Partner/ Employee Relations Location - Chennai - Vepery Shift : Ready to work in US Shift Timings. ( Night Shift) Exp : 12-18 yrs PREFERRED ONLY MALE CANDIDATES Roles & Responsibilities: Incident management, Team Leadership, Safety compliance, Reporting: Maintain accurate logs of incidents, security breaches, operational activities, and shift reports. Provide nightly operational and security reports to upper management, highlighting any issues or concerns that require attention. Technology & Equipment Monitoring: Monitor the security systems and ensure that all equipment such as CCTV cameras, alarms, and fire suppression systems are functioning properly. Troubleshoot any technical issues with security devices. Emergency Response: Lead emergency response efforts in case of any unforeseen security situations such as natural disasters, system failures, or other emergencies. Coordinate with emergency services as required. Staff Supervision : Manage and support Night shift employees, ensuring Office decorum and discipline. Adherence to Sops : Ensure that all Employees consistently comply with established SOPs and Safety Guidelines. This includes regularly monitoring work place practices and taking corrective action when deviations occur. Legal and Compliance Handling : Address any legal issue such as police visits, Regulatory checks, or Political interference. Must be responsible for coordination in providing timely response to the queries- Via, Calls , Emails and In person. Emergency Support : Have an Emergency response system with access to medical aid and counseling if need. Harassment - Free Environment : Provide strong anti - harassment policies with confidential complaint Mechanisms . COMPETENCIES / SKILL SET : Strong business and HR acumen, including strong problem-solving skills, critical thinking, and analysis to drive organizational and people-related strategies and outcomes. Self-starter who demonstrates accountability for results. Excellent interpersonal skills with the ability to build rapport quickly, influence and partner with senior management and communicate effectively with all levels of the organization to achieve results. Ability to work within constraints and to challenge the status quo. Comfortable with ambiguity and taking part in complex strategy discussions. Strong strategic thinking and passionate about innovative HR solutions and process improvement. Should be strong in grievance and disciplinary management and employee relations. Results orientation and Execution focused, with strong attention to detail. Ability to get into the details, when necessary, but also see the larger picture. In-depth knowledge of labor law and HR best practices QUALIFICATIONS & WORK EXPERIENCE : MBA / PGDBM or any equivalent Post Graduate degree in HR with 10+yrs of experience. Proven work experience as a HR Manager or similar role. Prior Experience of working in BPO / KPO's and Managing Large Work Force would be referred Interested candidates can share your profile along with below details to this WhatsApp Number 8925808592 by providing these details in this format. Total Exp : Relevant Exp as HRBP: Current CTC Expected CTC: Notice Period: Current location: Preferred Location: Reason for Job Change : Regards, Harini S HR Department

Job Summary: We are seeking a results-driven and detail-oriented Team Leader - Operations with experience in the BFSI sector to lead a team of customer service or back-office agents. The ideal candidate will ensure process efficiency, manage team performance, and drive client satisfaction while adhering to regulatory and compliance standards. Key Responsibilities: Team Management & Leadership: Lead, mentor, and manage a team. Monitor daily operations and ensure adherence to SLAs, KPIs, and quality standards. Conduct regular performance reviews and coaching sessions. Process Oversight: Ensure process compliance as per BFSI regulations and internal SOPs. Handle escalations and resolve client/customer concerns in a timely manner. Analyze workflow and suggest process improvements. Client & Stakeholder Coordination: Liaise with internal and external stakeholders for smooth process delivery. Participate in client calls and provide performance updates. Reporting & Documentation: Maintain accurate MIS reports and dashboards. Track and report team productivity, quality metrics, and other KPIs. Training & Development: Identify training needs and coordinate with the training team. Support new hire onboarding and continuous upskilling of the team. Required Skills & Qualifications: Bachelors degree in any stream 3–6 years of BPO experience with at least 1–2 years in a team handling role in the BFSI domain. Strong knowledge of banking or insurance processes (e.g., KYC, loan processing, claims, etc.). Excellent communication and interpersonal skills. Proficiency in MS Office Strong analytical and problem-solving ability. Ability to work under pressure and meet tight deadlines. Preferred Qualifications: Experience working in voice, non-voice, or blended BFSI processes. Regards Vijay Kumar 8010505196 vijay.singh@iccs.in

HRBP Job Description : As the cluster HRBP this position is responsible for driving organization wide HR initiatives related to Manpower Planning, KRA/ KPI, Performance Management, capability development and Employee Engagement in line with business needs. Build and maintain effective working relationships with Unit Head, HR leaders and employees to provide guidance and counsel on a variety of HR and business-related issues on both strategic and tactical levels. The incumbent is required to proactively identify HR-related risks and opportunities and collaborate with the business heads to develop appropriate solutions. Safety, Health and Environment Drive a culture of safety within the cluster through various initiatives that encourage and reward safety performance. Linking Safety & Environment to KPIs / KRAs of the employees in the unit and ensuring that safety standards are followed across all cluster Working with safety department or unit heads to ensure safety standards are met for all employees with zero accidents Continuous and breakthrough Improvements in HR, Cost reduction & New Initiatives Collaborate with Unit Head and HR leaders to drive Manpower planning ensuring Organization Chart are made and updated. Participating in the hiring process by, sharing required job descriptions, coordinating hiring efforts for on time position fulfillment HR Operations Conduct Townhalls on quarterly basis with business heads and head of departments Prepare HR reports, dashboards and analytics for management review by providing insights, trends and recommendation Ensure HR records w.r.t reporting relation, internal movement & promotion are updated on time in HRMS Ensure effective implementation of leave management process and module in each business unit Manage end-to-end HR operational activities, including but not limited to employee onboarding, offboarding, and documentation management. Ensure compliance with relevant HR policies, procedures, and requirements throughout the employee lifecycle. Administer and maintain HRIS (Human Resources Information System) and other HR databases, ensuring accurate and up-to-date employee record. Talent management & Development Ensuring setting of KRA and KPI of all employees and timely performance appraisals identifying high potential and critical talents Provide support in the administration of performance management processes, including goal setting, performance reviews, and performance improvement plans. Drive the development and implementation of HR policies, procedures, and initiatives to enhance operational efficiency and employee experience. Collaborate with key stakeholders to identify training and development needs within the organization. Make and Implement Training Calendar, facilitate training sessions, workshops, and learning activities, ensuring a positive and impactful learning environment. Maintain accurate training records and prepare reports on training activities, participation, and outcomes. Payroll support Address payroll queries w.r.t leave calculations by analysing leave requests, including casual/sick leave, earned leave, and other types of absences Maintain accurate records of employee attendance, including tracking hours worked, overtime, time off, and any other relevant data Address employee queries for deduction and addition in salary working with payroll team HR Digitization and Special projects Implement HR digitization initiatives to streamline HR processes, enhance data analytics capabilities, and improve overall efficiency. Design or implement HRMS across the company and address user queries Proactively identify HR trends, best practices, and innovative solutions to enhance HR effectiveness within cluster Enhance or implement new HRMS modules designing the scope, development and implementation Travelling : Every month or once in 2 months for 7-10 days to regional offices.

We are seeking a dynamic and strategic Human Resources Business Partner (HRBP) to join our HR team. This role is critical in driving employee engagement, managing attrition, improving retention, and supporting business leaders with data-driven HR strategies. The ideal candidate will bring strong experience in attrition analysis, retention planning , and be comfortable with frequent travel to regional offices or client locations. Key Responsibilities: Attrition Management: Analyze turnover trends and identify root causes through data, exit interviews, and stakeholder inputs. Develop and implement proactive solutions to reduce voluntary and involuntary attrition. Partner with line managers to address team-specific retention challenges. Retention Strategy: Design and execute employee retention programs tailored to specific business units. Monitor employee engagement metrics and recommend improvements. Drive continuous feedback mechanisms (stay interviews, pulse surveys) to improve employee satisfaction. Business Partnering: Act as a strategic advisor to business leaders on all HR-related matters. Provide guidance on workforce planning, succession planning, and talent development. Influence leadership decisions with data and HR analytics. Employee Relations: Manage and resolve complex employee relations issues. Provide guidance on performance management, conflict resolution, and disciplinary actions. Travel and On-Site HR Support: Travel to business units, regional offices, and client sites as required. Conduct on-site assessments, town halls, and one-on-one discussions to gather feedback and improve HR services. Qualifications & Requirements Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred). 4+ years of experience in HRBP or equivalent role. Proven experience in attrition analysis and employee retention initiatives . Willingness to travel frequently (up to 50%) based on business needs. Strong interpersonal and communication skills. Ability to influence and partner with all levels of the organization. Proficient in HRIS systems and MS Office; experience with data analytics tools is a plus. Preferred Skills: Experience working in fast-paced, multi-location organizations. Strong change management and project management capabilities. Ability to thrive in a matrixed and evolving work environment. What We Offer: Competitive salary and benefits Opportunity to work with dynamic and diverse teams Career growth and development opportunities Travel opportunities to different business locations

Position Overview: We are seeking a proactive and detail-oriented Technical Recruitment Executive to join our HR team. This role involves sourcing, screening, and hiring top-tier technical talent to meet our organization's growing needs. Key Responsibilities: Develop and post technical job descriptions across relevant platforms. Source candidates using job boards, social media, and professional networks. Screen resumes and conduct initial interviews to assess technical skills and cultural fit. Coordinate interviews with hiring managers and provide timely feedback to candidates. Maintain accurate and up-to-date recruitment records. Assist in negotiating and finalizing job offers. Facilitate the onboarding process for new hires. Stay informed about industry trends and best practices in recruitment. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 2-3 years of experience in technical recruitment. Strong communication and interpersonal skills. Understanding of technical roles and job market trends. Proficiency in applicant tracking systems and HR software. Preferred candidate profile