370 Attrition Management Jobs - Page 12

Role & responsibilities Responsible for Tele Collections performance at zonal level Implement & Monitor overall business strategy Drive various process targets to achieve business goals Responsible for pre-due collections and contracts till 90 DPD Ensure higher resolution and lower delinquency flowing to next bucket Provide feedback and recommendations to drive process improvement and cost efficiency Monitor and provide recommendations for calling and dialer strategy Ensure the center is appropriately rostered with shrinkage below specified threshold Ensure the center is aligned to departmental culture and methodology Liaison with support functions to improve team performance Deliver high customer experience with minimum complaints Provide timely communication regarding forecasting and planning of manpower and other infrastructure Ensure learning and development, career progression, employee engagement initiatives aimed at reducing attrition Align efforts to mentor and groom talent at levels below Drive performance management Conduct periodic performance reviews of direct reports and levels below through effective feedback Preferred candidate profile 1) Experienced In Tele Collection Only Collections, Min 9-15 yr Experience. 2) Ability to handle large Manpower and Manage Entire North Location with Large Portfolio Size. of Tele Collection Portfolio Size. 3) Self Motivated and data Driven Strategy. 4) Dialer Management & Team handle. 3) Self Motivated and data Driven Strategy, Roaster Management. 6) Based out of Delhi NCR Only or Preferred to relocate to the Job Location.

allocation to SDE’s interacting with client, attending Client calls & meetings, Conduct Weekly, SMR, Project Review, Daily Team meetings, Ensuring Process Improvement By Identifying Areas And Methods For Continuous Improvement (Re-engineering) Required Candidate profile Creating & Updating Daily Dashboards. Controlling Attrition. Maintaining/ Updating Skills Matrix. Ensuring Resource Utilization.Timely Escalation & Tracking Of Issues. Ensuring Resolution Of Issues

The person is overall responsible for Development, Employee engagement and Talent management activities. The person is responsible managing employee life cycle. Primary Responsibilities: HR Business partnering support for assigned business units/Divisions. Work with business and HR leadership to ensure HR strategies and programs are properly implemented in respective BU/Department. Build engaged, inspired workforce in the business by partnering with managers in the employee life cycle. Drive programs, initiatives related to talent management, Employee retention and other Organizational Development programs in respective BU/Department. Employee connects sessions like new joiner connect sessions, HR Health Check meetings, coordinate various townhall sessions, Policy awareness sessions to engage with associates across levels. Identify key factors driving employee engagement and retention through structured RAG analysis and ensure proactive measures are planned, implemented to curb attrition. Closely with business leaders, HR leadership team for identifying critical talent, HIPO Managers & ensure implementation of strong career growth & succession planning frameworks within the departments Collaborate with HR colleagues in other HR functions (C&B, Hiring, Resource Management, L&D) to ensure seamless employee experience throughout employee life cycle. Analyse people processes, data and trends to make data drive recommendations to business leaders and managers. Prepare, Analyze and present Monthly, Weekly and yearly Dashboards. Consult and provide guidance to associates and managers on various people management, engagement initiatives. New joiner engagement and facilitating check Ins and analyses pattern and execute engagement strategies. Work with managers to improve motivation by executing total rewards plans. Support and work on Engagement and Fun Activities.

About AngelOne : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title: Specialist - HR Business Partner Location: Bengaluru What you will do: Strategic Partnership : Provide extensive HR partnering to the employees in the CPTO Org teams in the employee life cycle. Partner with COE teams and closely manage the execution of HR activities including performance management, talent planning, compensation and promotions, and other aspects of our people plan to drive organization goals. Dashboards & Metrics : Responsible for creating HR metrics dashboards around org health, hiring, ER updates, LnD initiatives. Enable leaders with proactive solutions to address people's challenges and foster a positive work environment. Employee Engagement : Manage the complete employee life cycle with respect to employee engagement programs. Evaluate potential employee challenges and address proactively to enhance employee satisfaction. Employee Pulse Surveys : Identify HR intervention needs, create appropriate programs, actively participate in HR interventions & projects, and ensure timely completion. Coach and advise managers and employees on a variety of components impacting employee experience, including performance management, employee relations concerns, rewards and recognition, leaves of absence, local labour laws, compensation and benefits, HR policies, people dynamics and other HR-related topics. Foster and maintain strong internal relationships with key HR colleagues including the Employee Relations, Talent Acquisition, Rewards, HR Ops, DEI and the L&D team. Who you are: Typically 5-10 years of related experience or specialized knowledge and skills. Excellent business orientation and acumen and ability to understand business units specific product/service value proposition and can translate their HR needs within the larger context of company success and profitability. Proven ability to influence and interact effectively across all levels of the organization, especially at senior levels. Effective contribution towards strategic initiatives and efficient in performing tactical & operational work. You are a self-starter; you are comfortable working in ambiguity; and you can also work independently with little to minimal supervision. You have strong problem-solving as well as critical and analytical thinking abilities. You are comfortable working with large sets of data and can formulate them clearly into a report or a presentation. You have outstanding interpersonal and influencing skills with demonstrated ability to develop relationships and influence at multiple levels within the organization. You can successfully manage a high volume of work with multiple conflicting priorities. Excellent organizational skills and attention to detail. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. Excellent time management skills with a proven ability to meet deadlines. Proficient with Google/Microsoft Office Suite, Tableau or related software. Preferred qualification: MBA in HR Experience working in a fast-paced, high growth, dynamic business environment Outstanding relationship-building, influencing and team collaboration skills Solid problem solving and analytical skills What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

We are looking for an experienced HR professional to manage hiring, compliance, payroll, employee engagement, and policy implementation. Must have 5+ years’ experience and solid knowledge of labor laws. Required Candidate profile MBA/PGDM in Human Resources or related field 5+ years in core HR functions Excellent communication, leadership, and problem-solving abilities Proficient in HRMS/payroll systems

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Job description The holder of this role manages all Employee Experience & Retention activities of the aligned process. the role also requires ensuring all EE&R activities and performance standards are carried out as planned within the agreed time frames with no short fall in TAT thereby ensuring the highest levels of employee engagement and employee satisfaction in the process. KEY ACCOUNTABILITIES/ RESPONSIBILITIES Employee Relationship management and Communication: To be the single point of contact providing EE&R representation in the aligned process through effective employee relations/counsel & query/grievance handling. Conduct policy sessions during induction, training and BAU (refresher) stages. Ensure sufficient presence and visibility on the operations floor. Own and facilitate the Reward and Recognition process (including distressing) across the floor. Assist the floor in activities where EE&R intervention is required. Timely execution of ESAT/Dipstick &360 Surveys and carry out required action in identified areas. • Communicate any policy/procedure updates/additions/deletions to all the concerned people in the process Drive Corporate Social Responsibility initiatives. Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones. Drive fun activities in the process Career Progression & Performance Management: Ensure timely communication/execution/completion of Performance Management Process (annually and bi-annually and monthly). Facilitation & timely execution of Internal Job Postings (Lateral) in the Process. Conduct the assessment centre for promoting advisors to the next level . Compliance: Increments of employees as per the life cycle approach Ensure that confirmations are done after six months Ensure that payroll inputs reach the coordinators in time and signs off the payroll before it is sent to the vendor Follow up on Background Checks and ensure that action is taken on employees with unfavourable reports. Own and prepare the weekly headcount and attrition reports. Provide information and support for carrying out of effective Audits. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Job description Desired Qualification + Experience: Graduation / Post Graduation Degree/ MBA (Preferred) 3-5 years of experience in the related field Industry Type Exposure: Smart Metering / Energy/ Power/ Electrical Project / Manufacturing / Plant HR background is a must Required Competencies/Skills: Strong decision-making skills Should have proven record of handling Admin in Projects Excellent written and oral communication skills Willingness to travel for official purpose Roles & Responsibilities Employee engagements, and employee relationships. Day to day Admin work and stakeholder managements. Knowledge of Warehouse compliances. Facilities Management: Monitoring/supervising & ensuring the effective day to day operation of Housekeeping, Security and Pantry Services Tracking, Planning, and fulfillment of housekeeping/ pantry consumables & other related miscellaneous items Travel Management: Taking care of travel related activities, bookings/issues arising and managing related vendors Stationeries Management: Ensuring continuous and timely availability of all office stationery requirements, printers, and other related items Budget Control and Effective Utilisation: Preparing Annual Budgets- Capex and Opex of Admin Operations, tracking and utilisation. Petty Cash Management. Ensure timely vendor payments Vendor Management and Procurement: Negotiating & Dealing with vendors/contractors related to all the above activities, Stock Management etc. Statutory Compliance: Responsible for meeting the applicable compliances of Building & Utilities & timely renewals as per Statutory requirements Knowledge of SAP. Reports to: State Head Job Category: Senior Officer - Admin Job Type: Full TimeRole & responsibilities Preferred candidate profile

Job Description A HR Business Partner (HRBP) in Nxtwave will support specific departments by understanding employee sentiment through regular connects, addressing grievances, leading engagement initiatives, and managing attrition via exit interviews and analysis. They additionally provide valuable insights to leadership to enhance culture and drive improvements. Key Responsibilities Conduct regular employee connects to gauge sentiment and engagement Address and resolve employee grievances promptly Lead and organize employee engagement activities Manage attrition through exit interviews and trend analysis Partner with department leadership to provide insights and improve workplace culture Take on additional HR responsibilities as required by the business Requirements Education: Graduation in any field Experience: 3 years in HR Business Partnering, preferably in the EdTech industry or B2C/B2B Sales organizations Conversational/fluent in Tamil and Malayalam Alignment with NxtWaves vision and culture Skills Must-Have: Strong interpersonal and communication skills Conflict resolution Skills Stakeholder Management Analytical Skills Employee Engagement Expertise Job Overview Work Location: On-site : Hyderabad Working Days: Monday - Saturday

Experience in warehouse manpower management. Attendance management, Week-Off, leaves and Overtime. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries, incentive calculation and payouts Data management and sharing reports with stakeholders Night shifts (Rotational) Required experience and skills:- Education Qualification: Graduate/Post-graduate in Human resource /MSW Experience: Minimum -2 to 5 years of experience. Good communications skills - Both written/ speaking and at coordination Good in collaboration with internal and external stakeholders Good in Microsoft Power points, Excel and word

Responsibilities: Strategic HR Partnership: Collaborate with business leaders to understand organizational goals and develop HR strategies to support them. Act as a trusted advisor to management on HR-related matters, including employee relations, talent management, and organizational development. Employee Relations: Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance handling. Conduct investigations into employee complaints or concerns and recommend appropriate solutions. Talent Acquisition and Onboarding: Support the recruitment process for night shift positions, including job postings, screening candidates, and conducting interviews. Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization. Performance Management: Assist in the implementation of performance management processes, including goal setting, performance evaluations, and development planning. Provide guidance to managers on performance-related issues and coach employees to improve performance. HR Policy Implementation: Implement HR policies and procedures to ensure compliance with company standards and regulatory requirements. Update and maintain employee hand book and other HR-related documentation. Data Analysis and Reporting: Analyze HR metrics and trends to identify areas for improvement and develop data-driven solutions. Prepare regular reports on HR metrics, including turnover rates, absenteeism, and employee engagement. Requirements: Bachelor's degree in Human Resources, Business Administration, or related field. 6 - 10 years of experience in a core HRBP role, preferably in a night shift environment. Strong knowledge of HR principles, practices, and employment laws. Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization. Ability to work independently and handle multiple priorities in a fast-paced environment. Proficiency in HRIS and other HR-related software. Willingness to work night shifts and be present in the office for 5 days a week. Cab facility provided for night shift employees.

HR Executive HRBP Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing staffing firms in the U.S. As a Global Staffing and IT company, SPECTRAFORCE is human-to-human driven, defined by its branding tagline, NEWJOBPHORIA, and excitement generated by matching people to jobs that align on multiple levels skills, motivation, and environment. As a certified Minority Business Enterprise, SPECTRAFORCE celebrates how different perspectives benefit our employees, services, and community. We have built our business by providing talent and project- based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 130 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key Responsibilities: Coordinate training handovers, share Key Responsibility Areas (KRAs) with new joiners, and provide updates to stakeholders. Drive engagement initiatives like Rewards & Recognitions (R&Rs). Conduct performance-related discussions and documentation. Compile comprehensive HRBP reports. Organize HR-connects periodically with employees. Handle separation processes efficiently, including exit formalities, resignation discussions, and share Full & Final settlement data with payroll team. Address diverse employee queries and manage the HR database. Generate various HR letters and documents, meeting organizational requirements. Provide support to peers regarding employee grievances, conduct investigations, handling escalations and preparing necessary documentation. Effectively render stakeholder management by understanding requirements and responding to ad hoc requests. Actively contributes to organizational growth through participation in process improvement initiatives. Ensure overall organizational health by closely observing employee behavior, and policy adherence while fostering an approachable HR environment. Required skills and qualifications: Willingness to work in night shifts. On-site requirement (Mohali) Minimum 6 months - 1 year of proven work experience as HR Business Partner in HR department. Basic knowledge of Microsoft Excel, MS- Word and MS- Power point. Good written and spoken skills. Analytical skills. Proactive nature. Excellent interpersonal skills. Well organized. Positive attitude. Good people skills. Perform other related duties as assigned. Benefits & Perks 1. Incentives* 2. Monetary Awards* 3. 5-Year Retention Bonus 4. Referral Policy* 5. Internet Reimbursement* 6. Router UPS Reimbursement* 7. Term Life Insurance 8. Accidental Insurance 9. Group Medical Insurance (Family Floater) 10. On-call doctor support 11. COVID Protocols 12. Sodexo Benefit 13. Leave Policy 14. EWAP - Employee Wellbeing and Assistance Program 15. NPS - National Pension Scheme 16. LTA Leave Travel allowance 17. Leave Encashment 18. Bank Assistance 19. Employee's State Insurance* 20. Gratuity 21. Provident Fund 22. Cab facility *Admissibility of the benefit may vary commensurate the department, designation, and role.

Role: RCM Team Lead Experience: 10+ years in RCM, medical billing, and E2E, Raintree PM & PT, Teams production, SLA delivery, etc. Loc: Chennai Night Shift Salary: up to 9 LPA Immediate to 15 days NP Regards, Ragul 8428065584 Ragul@jobseeks4u.com

Job Description: We are looking for an experienced Sr. Operations Manager to lead our Revenue Cycle Management (RCM) operations. The role requires overseeing the end-to-end RCM process including Eligibility, AR, Denial Management, Billing, and Payment Posting. Key Responsibilities: Manage a team of 4050 RCM professionals. Oversee AR, Denials, Appeals, and Claims Adjudication. Drive quality, productivity, and attrition management. Collaborate with clients, payers, and internal teams to resolve issues. Monitor KPIs and implement process improvements. Ensure compliance with HIPAA, CMS, and healthcare regulations. Requirements: 12+ years of experience in US Healthcare RCM. Strong domain knowledge across the billing cycle. Hands-on experience with AR, denials, and appeals. Excellent communication & stakeholder management. Proficient in MS Excel and reporting.

Roles and Responsibilities Manage a team of customer service representatives to deliver exceptional inbound voice processing services. Oversee project handling, including AHT management, attrition reduction strategies, and team performance monitoring. Develop and implement effective training programs to improve communication skills among team members. Ensure compliance with quality standards and industry regulations in the BPO domain. Desired Candidate Profile 6-10 years of experience in Inbound Customer Service or similar roles. Strong background in BPO Customer Service, Voice Process, Domestic Voice Process, Project Handling, Team Handling, Escalations, Attrition Management. Excellent customer service skills with ability to handle complex queries and resolve conflicts effectively. MAIN HIGHLIGHTS : 1. Graduation Mandatory 2. Age Limit : 37 3. Should be from BPO Customer services background & worked in some projects 4. Should have Inbound voice process team handling Experience 5. Shift Timing : Male - 7:00 am to 12:30 am +(night shifts) Any 9.5 hours Female - 7:00 am to 8:30 pm (Any 9.5 hours) 6. Week-Off : 5 Days working 2 Rotational Off 7. Salary : Upto 10 LPA CONTACT : MAIL ID : simran.maal@ext.icicilombard.com Meet : SIMRAN KAUR MAAL

Role & responsibilities Position : Sr. Associate HR / Executive HR (Employee Relations) Location : Ranka Groups, Tin Factory Bus Stop, Bangalore -16 Required Education : MBA/MSW in Human Resource Experience : 0-3 Years of experience into HR Employee Relations. Preferred : Should have Good Communication Skills. Flexible to work for 6 Days. Ready to Work From Office Job Role: To take care of all aspects of employee connects post recruitment till exit. Driving compliance activities, employee connects & Provides guidance regarding personnel policies and procedures. Handling Employee grievances and providing appropriate resolutions for the same. Engaging Employees in Fun Activities, Conducting Festival Events, and motivating employees through R&R Activity. Preparing & Publishing weekly and Monthly Dashboards. Taking care of Exit formalities. Interested Candidates kindly share your Resume / CV for the below mentioned Email ID Email ID : - manasi.angadi@bigbasket.com

HRBP - Swiggy Location- Kochi Job Description: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Key Responsibilities: - Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. - Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. - Lead employee engagement initiatives and address grievances promptly. - Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. - Address payroll-related queries and manage incentive calculations and payouts. - Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: - Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. - Experience: 5 years of experience in blue-collar manpower management. - Strong communication skills in English and a regional language. - Proficient in collaborating with both internal and external stakeholders. - Skilled in Microsoft PowerPoint, Excel, and Word.

Heading the unit for its HRD FUNCTIONS.Core HR Functions,Salary & Wages Administration.Statutory Compliances.Laisioning with Govt. Authorities.Contractual Manpower planning & effectively handling.Manage both absentism & attrition rate 2 minimum level Required Candidate profile Sound Experience in ER.Deft in dealing with workers.Strong knowledge of HR policies & procedures.In-depth knowledge of employment legislation.Deft in problem solving & negotiation & influencing skills

POSITION SUMMARY STATEMENT: The Network Operations Center Manager II leads a team of Supervisors through which will focus on ensuring on-time and accurate delivery of team goals. This role ensure that the team is focused on the Quality of Service Delivery. This role coordinates with other cross-functional teams to ensure delivery. DETAILED RESPONSIBILITIES/DUTIES Level II: Is responsible for a team of (5+) Is responsible for 1 or more Supervisors in NOC area and ensures delivery from his team and individuals Ensures Quality and accuracy of the Service Coaches, guides, and provides mentorship to team Works closely with other cross-functional teams to enable team productivity Act as primary contact to his team on any NOC Process/Technical queries Coordinates through his supervisors and manages the team deliverables on a day to day basis Raises risks and resolves issues to enable team delivery Delivers the Process Transition and Improvement activity under NOC with the help of Supervisors Support his Sr Manager in preparing with weekly, Ad Hoc reports related to NOC operations SUPERVISORY RESPONSIBILITIES: Leads a team of Supervisors through which monitors all the activities under NOC Ensure the Team Engagement and Bonding Qualifications: Skills: Required: Strong attention to detail, problem-solving skills, and verbal/written communication (with both technical and non-technical audiences) Ability to lead a team Ability to deliver results and handle performance of teams Ability to develop and motivate others Support his Manager on Projects, Transitions and Other NOC related activities Good understanding of Infrastructure monitoring concepts and management tools. Good Understanding on Monitoring tools functionalities such as SCOM, Splunk, PRTG, Sitescope, Foglight, Vcenter s, SolarWinds etc. which will help to Alert/Event depth Analysis by being a good problem solver for his team during crisis Ability to function as an effective team leader as well as a team member Good Presentation Reporting skills Ability to develop and motivate others ADDITIONAL PROFICIENCIES OF NOC SUPERVISOR: Verify Quality checks on activities performed by his supervisors Documentation and reporting for Higher Manager Making recommendations for improvements in organizational productivity. Team Engagement Checks and Attrition Management Certificates / Training: ITIL Microsoft/ Cisco Administrator Certifications Management Trainings Experience: Level II: 7+ years of experience in NOC of a medium to large corporate s 24 x 7 mission critical environment. 5+ years of Team handling experience Education: Required Bachelors or equivalent experience in Information Technology Principles Related Competencies: Ethical Aligns with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect. Leader Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, instructs, encourages information sharing and collaboration among teams; Celebrates the individual and the team; Ability to clearly communicate. Collaborative Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate. Looks Beyond Oneself (Team Leader) Demonstrates humility through servant leadership by thinking about what can I do as a leader to help you achieve your goals; Develops a vision (strategy) and sets goals and targets, fostering an environment which encourages achievement; Inspires and influences people to work together cohesively and enthusiastically engages with them; Welcomes a diversity of backgrounds and ideas; Values Distributors and teammates. Drives Innovation Add value through: Driving opportunities for all 3 types of innovation (incremental, evolutionary or disruptive); Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Celebrating and learning from failures and successes, willing to experiment and take educated risks making decisions based on facts data; Welcoming other s ideas and suggestions and acting on them. Delivers Change Delivers Change Through: Experiencing and leading change; Understanding Herbalife Nutrition s business; Creating a sense of urgency for delivering business benefits; Flexibility and willingness to change.

Roles and Responsibilities Manage end-to-end recruitment process for various positions across the branch ( Contact Centre Develop and implement effective employee engagement strategies to improve morale and retention rates. Handle grievances and redressal processes in a timely and professional manner. Analyze attrition data to identify trends and areas for improvement in employee retention policies. Collaborate with business leaders to develop HR policies that align with organizational goals. Desired Candidate Profile 4-7 years of experience in BPO hiring, Telesales Hiring, Call Centre Recruitment Strong understanding of employee engagement, grievance management, and attrition management principles. Attendance Management, Joining and Exit Formalities. Excellent communication skills with ability to handle sensitive situations professionally.

1 yr exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/Whatapp o@ SRI 8851792136/Neha 8287267407

We are seeking an experienced Assistant General Manager / General Manager - Human Resources to lead our HR function in the construction industry. The successful candidate will be responsible for developing and implementing HR strategies, managing talent acquisition and retention, and ensuring compliance with labor laws and regulations. Job Title: Assistant General Manager/ General Manager - Human Resources Industry: Real Estate / Construction Experience: 18-25 years Key Responsibilities: 1) Develop and implement HR strategies to support business objectives 2) Manage Talent Acquisition, including recruitment, selection, and onboarding 3) Oversee Statutory Compliance and Contract Labour Management, ensuring adherence to relevant laws and regulations. 4) Manage Payroll operations, ensuring accuracy and timeliness 5) Develop and implement Learning and Development programs to enhance employee skills and knowledge. 6) Design and implement Key Result Areas (KRAs) and Performance Management System (PMS) to align with business objectives. 7) Develop and review HR policies to ensure alignment with business goals and industry best practices. 8) Handle Grievance Handling and Conflict Resolution, ensuring prompt and fair resolution of employee concerns. 9) Drive Strategic HR initiatives to support business growth and strategy Requirements: 1) Master's degree in HR, Management, or related field 2) 18-25 years of experience in HR, preferably in the construction industry 3) Proven track record of HR leadership ( Team Handling) and strategy development 4) Excellent leadership, communication, and interpersonal skills 5) Ability to drive business growth and strategy through HR initiatives Skills: a) Strategic HR management b) Talent acquisition and retention c) Employee relations and conflict resolution d) Training and development e) Labor laws and regulations f) HR operations management

Operations Manager Exp- 10+ Years (2+ Years as Ops Mgr on Paper) Loc- Gurgaon Skills- Operations, International Voice, BPO Operations, Team Management etc Pkg- 18 LPA Nancy 8586914964 Nancy.imaginators7@gmail.com

Role & responsibilities Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarte. IF ANY1 INTERESTED PLEASE SHARE YOUR UPDATED RESUME TO MY MAIL ID: monika.g@strydeconsulting.com

HRBP - Swiggy Location- Hyderabad Job Title: Blue-Collar Manpower Management Specialist Job Description: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Key Responsibilities: - Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. - Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. - Lead employee engagement initiatives and address grievances promptly. - Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. - Address payroll-related queries and manage incentive calculations and payouts. - Maintain and manage data, sharing regular reports with internal and external stakeholders. Required Experience and Skills: - Education Qualification: Graduate/Post-graduate in Human Resource Management or MSW. - Experience: 1 to 5 years of experience in blue-collar manpower management. - Strong communication skills in English and a regional language. - Proficient in collaborating with both internal and external stakeholders. - Skilled in Microsoft PowerPoint, Excel, and Word. Position Type: Contractual

BPO Senior Operations Manager - Chandigarh Oversee end to end BPO operations 10+ years overall& 4+ years of relevant experience Exceptional presentation skills Graduation is must Must have managed 80+ FTE Salary upto 14 LPA