Warm Greetings from Rivera Manpower Services Hiring: Technical Solutions Workflow Specialist Google Process Join a Leading Team Supporting Google Advertisers Across USA! Work Location: Bangalore Job Type: Inbound Call/Email Process Experience Level: Senior Associate Industry: Digital Advertising / Google Solutions Competitive Salary & Growth Opportunities CONTACT Neha :9986267393 /chethana 7829336034 /Sheez :7829336202 *IF BUSY DO FORWARD THE CV ON WHATSAPP* Key Responsibilities: Assist advertisers in tracking conversions and implementing tags for Google Ads, Analytics, Shopping, and GTM. Provide technical troubleshooting and resolve advertiser issues efficiently. Conduct training sessions & calibration meetings with market teams. Create design concepts for presentations, print, web, and rich media. Monitor and follow up on open issues, coaching, and feedback . Share knowledge and best practices with the team. Conduct refresher training and support process improvement initiatives. Provide technical feedback on escalations and contribute to workflow enhancements. Eligibility Criteria (Must-Have Skills): Advanced English (C1 level) + 1 EU Language (Written & Verbal at a Business Level). Strong understanding of Google Ads, Google Analytics, Google Shopping, GTM . Proficiency in HTML for troubleshooting and implementation. Ability to handle complex advertiser cases and provide solutions. Preferred Skills: Knowledge of SQL or other programming languages is a plus. Strong training & coaching skills for process improvements. Ability to learn new technologies and adapt quickly . Why Join Us? Work with a global tech leader (Google process) . Diverse & multicultural environment with 100+ agents across 11 languages. Opportunities for learning, growth & leadership development . Interested? Apply Now! Call/WhatsApp: 7829336034

GREETING!! WE ARE LOOKING TECH SUPPORT ASSOCIATES. CANDIDATES WITH TECH EXPERIENCE CAN APPLY. For further queries, feel free to contact: JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you. Job role: Service helpdesk desk Shift: UK/US rotational shift Salary: Exp ( only graduates with PDC or convocation) - upto 7.5 lpa Location: Bangalore 2 way cabs will be provided upto 20 km radius NOTE: 1.We are looking for immediate joiners 2. EPFO check will be done post selection Role & responsibilities: 1. Help Desk Agent / Store Support Executive • Primary contact for Tesco store colleagues needing IT or operational support. • Troubleshoot POS (Point of Sale) systems, scanners, self-checkouts, handheld devices, and back-office systems. • Assist with software updates, password resets, network issues, and basic hardware troubleshooting. • Log and categorize incidents in the ITSM system (like ServiceNow). • Provide first-line resolution or escalate to specialized teams (like infrastructure or network teams) as needed. • Communicate clearly with store staff who may not be technically skilled. 4. Technical Specialist / L2 Support • Resolve escalated, complex issues (e.g., server crashes, database failures in stores). • Configure and troubleshoot store hardware (servers, network routers, tills). • Provide remote support tools assistance. • Work with software vendors and internal IT teams for patches and updates. Common Issues in Help Desk Handles: • POS till not working. • Printer/scanner not connecting. • VPN/network down at store. • Password resets (e.g., Kronos, Tesco systems). • New device setup (e.g., handheld scanners). • Software crashes (e.g., for inventory or checkout apps). • Payment gateway downtime. • CCTV system technical issues. Key Skills Needed: • Good technical troubleshooting knowledge (Windows, POS systems, basic networking). • Fast-paced problem-solving mindset. • Strong communication must simplify technical terms for non-technical store staff. • Multitasking under pressure (especially during Black Friday, Christmas rush, etc.). • ITSM tools familiarity (ServiceNow, Remedy, Preferred candidate profile EXPERIENCE UP TO 2YRS IN CUSTOMER SERVICE/HELPDESK/TECHINICAL SUPPORT. Perks and benefits : COMPETITIVE SALARY : CAREER GROWTH OPPORTUNITIES IN IT SUPPORT DOMAIN Thanks and regards, Rivera Manpower Services JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: ABHISHEK 9164462369 rivera.abhishek@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 5.6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, ABHISHEK 9164462369 rivera.abhishek@gmail.com Rivera Manpower Services.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: DIVYA 9513900439 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 5.6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, DIVYA 9513900439 Rivera Manpower Services.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: SAM: 9513900440 JOY: 7996004799 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 5.6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, SAM: 9513900440 JOY: 7996004799 Rivera Manpower Services.

Warm Greetings from Rivera Manpower Services! WORK LOCATION :Bangalore We are hiring candidates with excellent communication skills and a minimum of 4+ years of experience in international voice processes, preferably in Banking voice, Insurance voice Can apply. Mandatory Requirement: Experience in the above domains Willingness to work in US shiftsCall and book your interview slots: 9986267393 / 7829336034 / 7829336202 / 9380300644 JD for Senior Process AnalystPrimary Responsibilities Act as the primary point of contact for the branch, providing comprehensive support Responsible for end to end support of the policy lifecycle services Participate in renewal review meetings alongside Producer, CSM and sales team Support a team of 5-7 Client Service Managers at the branch Take Proactive measures to initiate pre and post-renewal activities promptly Monitor and follow up on triggered activities, ensuring their accuracy and timely completion Handle queries effectively, aiming to minimize re-work at service center Collaborates with branch to identify time consuming activities that can be offshored to service center Foster and maintain a positive relationship with branch staff to enhance the overall customer experience III. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Proactive Ownership and Accountability Insurance domain knowledge Logical thinking and decision making IV. Minimum Qualifications and Experience Graduate with 4+ years of experience in an Insurance domain (BFSI) Insurance certification good to have Transition/onboarding of service - good to have SPOC - Single Point of Contact role for operations - good to have Onshore travel experience good to have

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, Sheez :7829336202

WE ARE HIRING FOR LEADING INSURANCE FIRM/ SME ROLE / CLIENT SERVICING. MIN 3 YEARS IN BANKING OR INTERNATIONAL CUSTOMER SUPPORT MANDATORY (EXCELLENT COMMUNICATION AND WRITTERN SKILLS MANDATORY) CONTACT :- SARAN- 8095708201 AKHIL- 7795561822 JOB ROLE:-Position Summary Service Support Manager play a crucial role in • Managing customer support operations • Ensuring high-quality service delivery • Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. II. Primary Responsibilities • Act as the primary point of contact for the branch, providing comprehensive support • Responsible for end to end support of the policy lifecycle services • Participate in renewal review meetings alongside Producer, CSM and sales team • Support a team of 5-7 Client Service Managers at the branch • Take Proactive measures to initiate pre and post-renewal activities promptly • Monitor and follow up on triggered activities, ensuring their accuracy and timely completion • Handle queries effectively, aiming to minimize re-work at service center • Collaborates with branch to identify time consuming activities that can be offshored to service center • Foster and maintain a positive relationship with branch staff to enhance the overall customer experience III. Skills and Competencies • Excellent Written and Oral communication skills • Interpersonal skills • Proactive • Ownership and Accountability • Insurance domain knowledge • Logical thinking and decision making IV. Minimum Qualifications and Experience • Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) • Insurance certification – good to have • Transition/onboarding of service - good to have • SPOC - Single Point of Contact role for operations - good to have • Onshore travel experience – good to have

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact DHARSHAN DIVYA 7996002799 9513900439 dharshan.rivera@gmail.com rivera.divya@gmail.com (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Best Regards, DHARSHAN 7996002799 dharshan.rivera@gmail.com Rivera Manpower Services

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: ABHISHEK 9164462369 rivera.abhishek@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 5.6LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, ABHISHEK 9164462369 rivera.abhishek@gmail.com Rivera Manpower Services.

Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US/UK market Can apply Call and book your Interview slots 9986267393 / 7829336034 /7829336202 JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Call and book your Interview slots 9986267393 / 7829336034 /7829336202

Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots Ananya 8884496986 ananya.rivera24@gmail.com (send cv on whatsApp if the line is busy) JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Contact: Ananya 8884496986 ananya.rivera24@gmail.com Rivera Manpower Services

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: JOY 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 7.5LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, JOY 7996004799 rivera.joy1210@gmail.com Rivera Manpower Services.

GREETING!! WE ARE HIRING FOR MNC'S FOR BANKING/ TELECOM/ E- COMMERCE DOMAIN. FOR FURTHER QUERIES PLEASE CONTACT OR SHARE YOUR CV ON WHATSAPP. HR SAM 9513900440 HR AKASH 8884496981 NOTE** FRESHER GRADUATES SHOULD HAVE THEIR ALL SEM MARSKEETS AND PANCARD AND CANDIDATES WITH EXPERIENCE SHOULD HAVE DOCUMENTS FROM ALL THE COMPANIES AND PANCARD JOB ROLE: ADIVSOR SHIFT: UK/ US WORKING: 5 DAYS OF WORKING, 2 DAYS ROTATIONAL OFF SALARY: FRESHER: UPTO 4.2 LPA EXPERIENCE: UPTO 7.2 LPA LOCATION: BANGALORE Role & responsibilities: Greet and assist customers in a friendly and professional manner. • Respond to customer inquiries via phone, email, or in person. • Provide accurate information about products and services. • Resolve customer complaints and concerns effectively. • Recommend suitable products or services based on customer needs. • Upsell or cross-sell relevant items where appropriate. • Maintain detailed and accurate customer records. • Handle returns, exchanges, and refunds as per company policy. • Collaborate with team members to improve customer experience. • Stay updated on product features, company policies, and promotions. • Follow up with customers to ensure satisfaction and retention. • Report recurring issues or feedback to management. THANKS AND REGARDS, RIVERA MANPOWER SERVICES

Warm Greetings from Rivera Manpower Services! We are hiring Transaction Monitoring / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: US Shifts Experience: Minimum 1 year in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 1 year of relevant experience in KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. To Apply: Contact us at Divya - 9513900439 (Whatsapp the cv if number is Busy)

HI Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice To book slots please contact DHARSHAN DIVYA 7996002799 9513900439 dharshan.rivera@gmail.com rivera.divya@gmail.com (Whatsapp the CV if number is busy) Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Best Regards, DIVYA 9513900439 Rivera Manpower Services

Warm Greetings from Rivera Manpower Services! We are hiring Transaction Monitoring / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: US Shifts Experience: Minimum 1 year in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 1 year of relevant experience in KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. To Apply: contact us swathi 8884496983 whatsapp the cv if the number is busy .

Hiring for Tesco Fraud Analysis Eligibility: Freshers or candidates with experience in international voice support Shift: Fixed UK Shift | Weekends Off (Saturday & Sunday) Location: Bangalore Joining: Immediate joiners preferred CTC: 4lac to 6.5lac Roles and Responsibilities: Review and Analyze CCTV footage/ Clips / Videos from stores to identify any suspicious or fraudulent activities. Use logical reasoning and attention to detail to accurately assess each situation. Document findings clearly and prepare detailed reports for the internal review team. Communicate effectively with UK stakeholders via voice and written formats, ensuring clarity and professionalism. Collaborate with team members to escalate and resolve critical issues in a timely manner. Adhere strictly to data protection and confidentiality guidelines while handling video content. Follow standard operating procedures (SOPs) and meet daily productivity and quality targets. Key Skills Required: Excellent communication skills (verbal and written) Strong logical and analytical thinking Ability to stay focused while reviewing video footage Comfortable working in fixed UK shift with weekend offs Call and book your interview slot now! 9986267393 / 7829336034 / 9380300644

Warm Greetings From Rivera Manpower Services, Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Phone: 7829336034 / 9986267393 /9380300644 /7829336202 We look forward to hearing from you and discussing how you can contribute to our team.

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Ananya 8884496986 ananya.rivera24@gmail.com Joy 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE WE'RE LOOKING FOR CANDIDATES WHO LIVE IN BANGALORE CURRENTLY. Job Details Process: International Voice Process ( Technical support ) Work Location: Whitefield Cab Service: 2 way provided (25 kms) / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 5 Lakh) Shift Timings: UK Rotational Shift Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Regards, Ananya 8884496986 ananya.rivera24@gmail.com Joy 7996004799 rivera.joy1210@gmail.com Rivera Manpower Services