STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals. Developing strategic long-range plans to achieve strategic objectives. Creating and managing the organizations fiscal operating and capital budget and expenses. Monitoring operational performance of both internal and external service providers. Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans. Providing a workplace setting that is conducive to productive work. Monitoring occupant satisfaction. Monitoring construction and renovation projects. Monitoring performance metrics. Receiving and responding to approvals and notifications.

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals Developing strategic long-range plans to achieve strategic objectives Creating and managing the organizations fiscal operating and capital budget and expenses Monitoring operational performance of both internal and external service providers Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans Providing a workplace setting that is conducive to productive work Monitoring occupant satisfaction Monitoring construction and renovation projects Monitoring performance metrics Receiving and responding to approvals and notifications

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals Developing strategic long-range plans to achieve strategic objectives Creating and managing the organizations fiscal operating and capital budget and expenses Monitoring operational performance of both internal and external service providers Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans Providing a workplace setting that is conducive to productive work Monitoring occupant satisfaction Monitoring construction and renovation projects Monitoring performance metrics Receiving and responding to approvals and notifications

STARTEK is looking for Senior Executive - Operations to join our dynamic team and embark on a rewarding career journey Manage operational processes and business strategies Ensure efficiency and quality in service delivery Analyze and improve workflow and performance metrics Collaborate with cross-functional teams for optimization

STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey Assist professionals and gain industry experience Learn skills through hands-on training sessions Support daily operations under expert supervision Improve expertise through practical exposure

JOB DESCRIPTION: Job Description: The Executive Customer Service position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Expected Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate in English, Hindi & Kannada, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Willing to work 6 days in a week Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Interview Details: Nos, 70, sringar, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068 Walk in for an interview any day from Monday to Saturday, between 10 AM and 5 PM, and walk out with your Selection Letter! No prior appointment is needed—just step in and grab the opportunity! Office Address: Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Startek is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

JOB DESCRIPTION: Job Description: The Senior Executive Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Expected Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate in English, Hindi & Kannada, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Willing to work 6 days in a week Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Interview Details: Walk in for an interview any day from Monday to Saturday, between 10 AM and 5 PM, and walk out with your Selection Letter! No prior appointment is needed—just step in and grab the opportunity! Office Address: 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Startek is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Job Opening: Senior Executive Language required:-(Tamil,Telugu,Kannada,Malyalam) Salary: 26k to 29k CTC Experience Required: 0 to 3 years Work Days: 5 days a week Education: Graduation not required Fresher & Experience Both can apply Roles & Responsibilities: Handle inbound customer calls efficiently and professionally Provide accurate information and resolve customer queries Maintain a high level of customer satisfaction through effective communication Document and update customer records based on interactions Work collaboratively with team members to achieve daily targets Eligibility Criteria: Proven experience in inbound calling and customer handling is preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment Freshers with good communication skills are welcome to apply

Job Opening: Senior Executive Salary: 0 TO 30,000 (CTC) Experience Required: 0 to 3 years Work Days: 6 days a week Education: Undergraduate ,Graduate both can apply Rotational shift with Rotational week offs. Roles & Responsibilities: Handle inbound customer calls efficiently and professionally Provide accurate information and resolve customer queries Maintain a high level of customer satisfaction through effective communication Document and update customer records based on interactions Work collaboratively with team members to achieve daily targets Eligibility Criteria: Proven experience in inbound calling and customer handling is preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment Freshers with good communication skills are welcome to apply

Roles and Responsibilities Manage day-to-day operations of the team, ensuring efficient call handling, shrinkage control, and attrition management. Oversee AHT calculation and reporting to ensure accurate tracking of agent performance. Develop and implement strategies to reduce shrinkage rates and improve overall operational efficiency. Lead by example, setting high standards for quality assurance, customer service excellence, and teamwork. Collaborate with other departments to resolve issues related to scheduling, training, or process improvements. Desired Candidate Profile Overall 9 years of experience 2 Years as Manager OPS in BPO/Call Centre environment with a focus on Operations Management. Strong understanding of AHT calculation principles and ability to analyze data effectively. Excellent leadership skills with experience managing teams towards achieving targets such as Shrinkage & Attrition reduction.

Job Opening: Team Lead Salary: Upto 25 CTC Experience Required: 1 to 2 years Work Days: 6 days Education: Graduated Roles & Responsibilities (Team Lead): Supervise and guide a team of customer service representatives Monitor team performance and ensure achievement of daily/weekly targets Provide coaching, feedback, and support to improve individual and team performance Resolve escalated customer issues and ensure a high level of customer satisfaction Prepare performance reports and share insights with management Maintain team morale and handle staffing and scheduling needs Eligibility Criteria: Prior experience in team handling, preferably in a BPO or customer service environment Strong leadership, communication, and problem-solving skills Ability to motivate a team and work under pressure Freshers with leadership potential and strong communication skills may also be considered

Role & responsibilities Consultation: Assess client needs, recommend suitable health insurance plans, and explain coverage options. Policy Management: Process new applications, renewals, and cancellations, and handle client inquiries. Customer Education: Provide information about policies, terms, and conditions, and assist with the claims process. Claim Review: Review and process insurance claims efficiently, ensuring adherence to policies and regulations. Client Communication: Communicate with clients to resolve inquiries and provide guidance on claims status and benefits. Salary Between 13k-16k in-hand and other perks Shift Duration 10 am to 7 pm (rotation week-off)

the InterestedInterested Field Collection Executive Requirement: * SSLC, PUC & Any Graduate (All are eligible) * Fresher + Experienced * English + Kannada * 6 days working * 1 Rotational off * Bike with a driving license mandatory * CTC up to 23k * Quarterly bonus 4065/- * Petrol allowance 2k * Incentives * Location: Bangalore Note: Below are the PIN codes required 560079 560100 560057 560018 560068 560091 560099 560073 560075 560032 Intreasted cand,idates can call mentioned number 9014726808

ob description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference. Contact Person: Kiran : 9014726808 Bala: 9148813839 Meena : 8549969915 Jennifer : 8197755357 Lidhya : 8310895525

Role & responsibilities Candidate will be responsible for Calling Candidate will be Responsible to close the Customer Queries. Preferred candidate profile Candidate should have excellent communication skills. Candidate should have Laptop with 8GB RAM Candidate Should have Wi fi with Minimum Speed of 40 MBPS Graduates & Undergraduate Full work from home (WFH) 6 Days working & 1 Rotational Week off. 9 Hours Shift In which 8 hours Production & 1 hour Break in 24*7 Perks and benefits CTC:- 1.5LPA-1.8LPA

JOB DESCRIPTION: Excellent Verbal Communication in English Good Typing Skills Shift Timings - Rotational Shift

JOB DESCRIPTION: Excellent Verbal Communication in English Good Typing Skills Shift Timings - Rotational Shift

Education Counselor Role Overview : As an Education Counselor at SSEI, you will be responsible for managing both new student acquisition and existing student engagement through inbound and outbound telephonic communication. You will guide prospective students toward the right courses while ensuring that current students continue to have an outstanding learning experience with us. Key Responsibilities: 1 Student Acquisition (New Enrollments) .: Inbound and Outbound Calling: Reach out to prospective leads and handle incoming queries from students. Consultative Sales Approach: Understand the academic and career goals of prospective students and recommend suitable SSEI courses. Academic Counseling: Provide accurate information about course content, certification benefits, and career pathways. Follow-ups: Systematically follow up with leads to drive course enrollments and assist students in completing the admission process. CRM Management: Maintain detailed and accurate records of all student interactions, statuses, and next actions in Google Sheets and CRM. Requirements: Proficiency in Hindi and English (spoken) is a must. Basic knowledge of tele-calling tools (e.g., Exotel), CRM systems, and Google Sheets. Strong listening, communication, and persuasion skills. A student-first attitude: If you’re satisfied, tell others. If not, tell us.” Ability to multitask, prioritize, and manage time effectively. Positive attitude, adaptability, and a willingness to learn and grow.

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and deliver behavioral training, soft skills training, and other types of trainings to address identified needs. Collaborate with stakeholders to design customized solutions for specific audiences or groups within the organization. Monitor progress against key performance indicators (KPIs) to measure program effectiveness. Desired Candidate Profile 5-10 years of experience in Learning & Development or a related field. Strong understanding of Training Delivery, Training Management, TNA, TNI, OJT, TTT, Train the Trainer, Training Analysis, Needs Assessment, People Management, Training Programs, Need Analysis. Proven track record in developing successful training programs that drive business results. Anyone interested please share profiles at puja.vishwakarma@startek.com

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Develop and maintain relationships with stakeholders to identify training needs and develop solutions. Design and deliver process training, soft skills training, product training, and team handling sessions for clients. Conduct training analysis to measure program effectiveness and provide recommendations for improvement. Collaborate with cross-functional teams to integrate training into organizational processes. Desired Candidate Profile 5-10 years of experience in BPO/Call Centre industry or similar field. Strong understanding of TNA (Training Needs Analysis), TTT (Train the Trainer), OJT (On-the-job Training), TNI (Training Need Identification). Excellent communication skills with ability to handle diverse groups effectively. Interested candidate can apply at puja.vishwakarma@startek.com