Job description We are hiring for a key account manager role.Location: Bangalore, ShivajinagarSalient Features:Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM) 6 working days and 1 day rotational off.CTC - 30KEducation & Experience Qualifications for Multiple Requirements Should be a Graduate in any streamShould have a minimum of 1 year of experience or an MBA fresher.E-commerce industry experience is mandatory.Good communication & interpersonal skills.Having business knowledge.Understanding of e-commerce platforms and products.Good at thought processes and sales knowledge.Mode of work: Work from OfficePreferred Candidates: Immediate joiners.Roles and Responsibilities Maintaining the relationship between the clients.Take care of the entire account of the sellers or vendors.Make strategies to increase the sales and revenue.Walk in directly at our office from Monday to Friday between 10 AM and 4 PM.Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference.Contact Person:Lidhya : 7204678719Bala: 9148813839Kawal : 9740357542Sonika: 6360318214 Regards,Startek

Job description We are hiring for a key account manager role.Location: Bangalore, ShivajinagarSalient Features:Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM) 6 working days and 1 day rotational off.CTC - 30KEducation & Experience Qualifications for Multiple Requirements Should be a Graduate in any streamShould have a minimum of 1 year of experience or an MBA fresher.E-commerce industry experience is mandatory.Good communication & interpersonal skills.Having business knowledge.Understanding of e-commerce platforms and products.Good at thought processes and sales knowledge.Mode of work: Work from OfficePreferred Candidates: Immediate joiners.Roles and Responsibilities Maintaining the relationship between the clients.Take care of the entire account of the sellers or vendors.Make strategies to increase the sales and revenue.Walk in directly at our office from Monday to Friday between 10 AM and 4 PM.Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference.Contact Person:Lidhya : 7204678719Bala: 9148813839Kawal : 9740357542Sonika: 6360318214 Regards,Startek

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals Developing strategic long-range plans to achieve strategic objectives Creating and managing the organizations fiscal operating and capital budget and expenses Monitoring operational performance of both internal and external service providers Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans Providing a workplace setting that is conducive to productive work Monitoring occupant satisfaction Monitoring construction and renovation projects Monitoring performance metrics Receiving and responding to approvals and notifications

Role & responsibilities CUSTOMER CARE SUPPORT( VOICE PROCESS)B TECH Graduates are * NOT ELIGIBLE*Need Immediate joiners who are passion to join in MNC Inbound processRotational Shifts / Week offNeed Excellent communication skillsWork from officeExp: 6 to 1 yearEXPERIENCE CTC: 18,500/- PF & ESI BenifitsQuaterly Bonus 3000/-Attractive IncentivesNEED IMMEDIATE JOINERS6 Days working Total 4 rounds.SELF INTROTYPING TEST : 25 WPM / 85% ACCURACYVERSANT TEST : 4TH LEVELHR & CLIENT ROUNDABOUT E COMMERECE INTERLINK WITH FLIPKARTABOUT FLIPKARTABOUT CUSTOMER CARE SUPPORTABOUT FAV TOPICFOR MORE INFORMATION PLEASE SEND YOUR RESUME TO BELOW NUM *ONLY WHATS APP*Vinay HR:8008135518 *ONLY MESSAGE ME IN WHATS APP*STRICTLY DON'T CALL IN WHAT'S APP & PHONE CALL I WILL RESPOND TO EACH AND EVERY MESSAGE DIRECT WALK-IN YOU CAN COME :INTERVIEW LOCATION:Regus Mid Town building, 2nd floor, Opposite to Vengal roa park, Banjara hills road no 1, Hyderabad .

Role & responsibilities Candidates have to handles the queries of Delivery Partners through calls for ZOMATO DP INBOUND with good English & Hindi Communication skills. Preferred candidate profile Good Communication Skills English and Hindi. Laptop & Wi-Fi is mandatory. 6 Days working & 1 Rotational Week off. 9 Hours Shift In which 8 hours Production & 1 hour Break in 24*7 Perks and benefits 13,700 Monthly

Hello Jobseekers!Greeting from Startek ! Are you looking out for Permanent Work from Home? If yes then you landed up on the right platform.We are inviting applications for Permanent Work from Home/Customer Care Executive/Work from Home/Any GRADUATE or UNDERGRADUATE with excellent communication can apply/Shift timing - 24*7 rotational shifts/6 days working /One ROTATIONAL OFF/Should have OWN LAPTOP; I5 PROCESSOR/ WINDOWS 10/ 8 GB RAM /100 MBPS WIFI CONNECTIONHEADSETSalary Bracket - Fresher - 18K CTCExperienced - 23K CTC (experience should be of 1 year at least) KINDLY EXCUSE US IF YOU DON'T HAVE GOOD COMMUNICATION IN ENGLISH AND HINDI.So What you have to do ?Providing satisfaction to the customers.Resolving customer complaints brought to your attention.Receiving calls and handle customers. What are we looking for ?Should be having convincing skills.Should be having his own laptop and wi-fi connection.Should be having excellent English and Hindi communication skill.Possessing excellent product knowledge to enhance customer support.Should be comfortable with rotational shifts.Should be comfortable with voice process. You can connect on 9696598664 (SHAHEEN) (Between 11am to 6pm) if in case I don't respond then you can text me or Whats App me on above given number along with your resume .I will surely get back to you once I am available.KINDLY EXCUSE US IF YOU DON'T HAVE A RELEVANT EXPERIENCE

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals Developing strategic long-range plans to achieve strategic objectives Creating and managing the organizations fiscal operating and capital budget and expenses Monitoring operational performance of both internal and external service providers Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans Providing a workplace setting that is conducive to productive work Monitoring occupant satisfaction Monitoring construction and renovation projects Monitoring performance metrics Receiving and responding to approvals and notifications

Role & responsibilities :- Resolve customer query, handling customer queryPreferred candidate profile :- Graduate/Under graduate/ Fresher/ Experience all can applyPerks and benefits :- PF, ESIC, Bonus Bulk Hiring for Customer care Executive profileContact person :- Meenu HRContact No :- 8860496024

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals Developing strategic long-range plans to achieve strategic objectives Creating and managing the organizations fiscal operating and capital budget and expenses Monitoring operational performance of both internal and external service providers Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans Providing a workplace setting that is conducive to productive work Monitoring occupant satisfaction Monitoring construction and renovation projects Monitoring performance metrics Receiving and responding to approvals and notifications

Roles & Responsibilities :- As a Blinkit Customer Care Executive, you'll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution. Eligibility Criterias :- Excellent Communication Skills Graduate & Undergraduate Permanent Work from home (WFH) Fresher & Experience Laptop with minimum 8 GB Ram & Windows 10 mandatory On the job Training 6 Days working and 1 Rotational Week-off.9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. Wi-Fi is Mandatory.Round of Interviews HR Evaluation Operations Evaluation L2 Operations Evaluation Typing Test Versant Test Situational Judgment Test Client Evaluation Basic Hygiene :- As HR, we have to ensure that when sharing profiles with the OPS team, we also share the Aadhar snapshot to avoid Proxy Cases. We have to ensure at every stage of recruitment that the candidate is genuine, and this is done with the help of cross-verification Aadhar screenshots.

Roles and ResponsibilitiesMake outbound calls to potential customers to generate leads and convert them into paying clients.Utilize strong communication skills to build rapport with clients over the phone.Identify customer needs and provide solutions through effective sales pitches.Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.Maintain accurate records of all interactions with customers using CRM software.Desired Candidate Profile1-6 years of experience in telesales or related field (outbound calling).Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to meet customers' needs.Desired Candidate ProfileStrong communication skills for effective interaction with customers over phone calls, emails, and chats.Knowledge of mutual funds/VRM systems would be an added advantage but not mandatory.Proficiency in outbound sales/outbound calling techniques for generating leads/conversions.1-6 years of experience in BPO/Call Centre environment handling international/domestic voice process or similar roles.

Customer Experience Management (CEM)Roll:The Customer Experience Management department plays a crucial role in ensuring that the organization delivers a high level of service to its enterprise customers using Fixed Line services. The department is responsible for managing the complete customer lifecycle, from onboarding to ongoing support, with the goal of enhancing customer satisfaction and loyalty. The department works closely with various internal teams, including Network Operations, Sales, and Customer Support, to achieve its objectives.Key Responsibilities of the CEM Department:Onboarding: Ensure a seamless transition for new customers by effectively managing the onboarding process and setting clear expectations.Customer Support: Act as the primary point of contact for customers, providing timely support and resolution of issues.Incident Management: Monitor incidents to ensure timely resolution, coordinate with relevant technical teams, and communicate updates to customers.Service Improvement: Collect and analyze customer feedback to identify areas of improvement and implement changes to enhance service delivery.Retention Strategies: Work with marketing and sales to develop strategies for retaining customers through quality service and competitive offerings.Category:Customer Management / Service Assurance: This category emphasizes proactive measures to ensure customer satisfaction and retention. The focus is on maintaining high levels of service quality, managing customer relationships, and optimizing service delivery processes.SummaryThe Customer Experience Management department operates to deliver exceptional service to enterprise customers, focusing on both operational efficiency and customer satisfaction. The role of the CEM Engineer within this department is pivotal in executing strategies that drive positive customer experiences and long-term retention.Note :-Candidates with a degree in Electronics and Telecommunications are most welcome. Prior experience in the Telecom domain will be preferred. Willingness to relocate to Mumbai is required.

STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey Manage and lead operations team Monitor performance and implement improvements Ensure operational targets are met Coordinate with management for strategic goals

MEGA WALK-IN FOR ONLY TAMIL , KANNADA & MALAYALAM ( NOT FOR TELUGU )Role & responsibilities:If your TAMIL candidate please share your:RESUMENAME :LANGUAGE :LOCATION :IMMEDIATE JOINER OR NOT : TO 7330616341 (CHARLIE-HR)*TELUGU speaking candidates please don't apply we don't have any vacancy for TELUGU*Customer care support ( TAMIL Voice Process). TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLEEMI COLLECTION ( INBOUND VOICE PROCESS)Experience: 0 to 2 Years.Work from officeRotational WEEKOFFExcellent Communication Skills.NOTE : Bulk Hiring. Preferred candidate profile TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLENOTE : Please share your resume with below information to this number 7330616341 ( Strictly Don't call please send your resume and details to that number )Hiring for who known TAMIL WITH ENGLISH,MALAYALAM WITH ENGLISH,KANNADA WITH ENGLISHNote : We are not hiring for Telugu candidatesNO WORK FROM HOME IS THERE IS JOB IS ONLY FOR WORK FROM OFFICE

ob descriptionRoles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Provide technical support to the customers.Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joinersSalient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 24KEducation & Experience Qualifications for Multiple RequirementsDiploma/GraduateFreshers can also apply.Good Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from OfficeAddress: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7Candidates can also walk in directly by mentioning Naukri as a reference.Contact Person:Kiran : 9014726808Bala: 9148813839Meena : 8549969915Jennifer : 8197755357Lidhya : 8310895525

Job descriptionJob description Roles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Preferred candidate profile: immediate joinersDay Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 22KEducation & Experience Qualifications for Multiple RequirementsGraduateFresher can also applyGood Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7Candidates can also walk in directly by mentioning Naukri as a reference.Contact PersonLidhya : 8310895525Kiran : 9014726808Bala: 9148813839Meena : 8549969915Jennifer : 8197755357Sonika : 6360318214Role: Customer Success AssociateIndustry Type: BPM / BPO Department: Customer Success, Service & OperationsEmployment Type: Full Time, Permanent Role Category: Customer SuccessEducation: Any Graduate

Job Title: Team Leader BPO Technical Support (Voice Process)Location: Bangalore (Shivajinagar Office)Work Mode: Work from OfficeWork Schedule: 6 Days a Week, 1 Rotational Week OffJob Summary:We are looking for an experienced Team Leader - Technical Support (Voice Process) to manage and guide a team handling technical troubleshooting for lifestyle products, including TVs, Washing Machines, Refrigerators, and Water Purifiers, with a strong focus on TV support. The ideal candidate must have strong technical expertise, team management skills, and excellent communication in English & Hindi.Key Responsibilities:Team Management: Lead, mentor, and motivate a team of technical support executives to achieve performance and quality targets.Technical Support: Provide expert guidance on troubleshooting and repairing TVs, Washing Machines, Refrigerators, Water Purifiers, and other lifestyle products, primarily focusing on TV repairs.Performance Monitoring: Track team performance, resolve escalations, and ensure timely issue resolution.Process Improvement: Identify gaps in the support process and recommend solutions to enhance efficiency.Customer Satisfaction: Ensure high customer service standards and maintain quality benchmarks.Training & Development: Conduct regular training sessions to enhance technical and communication skills within the team.Required Qualifications & Skills:Experience: 4-5 years of overall experience, with at least 1-2 years in a leadership role in BPO Technical Support (Voice Process).Technical Expertise: Hands-on experience in repairing and troubleshooting lifestyle products, especially TVs.Education: Graduate or Technical Diploma holder in a relevant field.Communication Skills: Fluent in English and Hindi (spoken and written).Leadership Abilities: Strong team management and problem-solving skills.Compensation:Competitive CTC based on experience and skill set.If you have the required experience and leadership skills, apply now to be a part of a dynamic and growing team!

Job descriptionJob description Roles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Preferred candidate profile: immediate joinersDay Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 22KEducation & Experience Qualifications for Multiple RequirementsGraduateFresher can also applyGood Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7Candidates can also walk in directly by mentioning Naukri as a reference.Contact PersonLidhya : 8310895525Kiran : 9014726808Bala: 9148813839Meena : 8549969915Jennifer : 8197755357Sonika : 6360318214Role: Customer Success AssociateIndustry Type: BPM / BPO Department: Customer Success, Service & OperationsEmployment Type: Full Time, Permanent Role Category: Customer SuccessEducation: Any Graduate

Roles and ResponsibilitiesManage training programs for insurance professionals, focusing on product knowledge, sales techniques, and soft skills.Develop and deliver engaging training content using various methods such as classroom sessions, online modules, and role-playing exercises.Collaborate with subject matter experts to design and update training materials to ensure accuracy and relevance.Monitor trainee progress and provide feedback to improve performance outcomes.Analyze training effectiveness through metrics such as knowledge retention rates and skill improvement scores.Desired Candidate Profile2-7 years of experience in a similar role within the insurance industry or related field (BPO/Call Centre).Strong understanding of blended process, chat process, FRM (Financial Regulatory Module), Insurance products & services.Excellent communication skills with ability to present complex information in an easy-to-understand manner.Interested candidates can apply at puja.vishwakarma@startek.com

Roles & Responsibilities.Lead the design, implementation, and continuous improvement of comprehensive training programs aligned with business objectives.Identify training needs through collaboration with various departments and assess skill gaps.Oversee the development and delivery of training content, ensuring it is engaging, impactful, and relevant to organizational needs.Establish and track training KPIs (Key Performance Indicators) to measure the effectiveness of training programs.Ensure that training programs comply with regulatory standards, company policies, and industry best practices.Develop and implement quality management frameworks and ensure adherence across teams.Drive continuous improvement initiatives focused on enhancing operational efficiency, service quality, and client satisfaction.Lead quality audits and performance reviews to ensure compliance with both internal and external standards.Collaborate with operational teams to resolve quality issues and identify root causes.Desired Candidate ProfileOverall 10-18 years of experience 4 years as Senior Manager in Training & Quality (T&Q) role.Excellent communication, presentation, and interpersonal skills.Ability to work independently with minimal supervision.Proficiency in MS Office applications.

Roles and ResponsibilitiesDevelop, implement, and oversee training programs to improve employee performance, skillsets, and job knowledge.Assess training needs across various departments and design tailored training solutions.Conduct new hire onboarding and ongoing training sessions, including leadership development programs. Monitor and evaluate employee performance and adherence to quality standards. Desired Candidate ProfileOverall 10-15 years experience 2 year experience as Senior Manager T&Q (Training & Quality) role or similar position.Excellent communication, presentation, and interpersonal skills.Ability to design engaging e-learning modules using adult learning principles.Must have Experience in Ecommerce

STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey A Key Account Manager (KAM) is responsible for: Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty Identifying new business opportunities Negotiating contracts and agreements with key customers Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met Monitoring and analyzing customer feedback to identify areas of improvement Managing and resolving customer complaints and issues Staying up-to-date with industry trends, competition and market changes Achieving sales targets and reporting on sales activities and progress The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management A deep understanding of the industry and market they are serving is also desirable

Job Description- 1. Candidate should have good communication skills 2. Undergrad, Graduation, post graduate can apply 3. Fresher & experienced can apply 4. Candidate should have Laptop & Window 10 and should have wifi connectivity HR Round Ops Round L1 Ops Round L2 Situational Judgemental test Written Versant score 57 and above Typing test above 30Wpm 80% Client Round Interested candidates please drop your resume on below mention details Ajay Mishra - 7042086251priya.singh3@startek.com

Roles and ResponsibilitiesManage training programs from planning to execution, ensuring effective delivery and impact.Design and develop process training materials, including manuals, guides, and e-learning modules.Conduct training needs analysis (TNA) to identify gaps in employee skills and knowledge.Desired Candidate Profileover all 6 years of experience in Learning & Development or related field and 2 years in domain experience.Excellent communication, presentation, and interpersonal skills for effective stakeholder management.

Flipkart Care Touch-Work From Office 1. Scope of work proposed to be handled: Agents have to handle calls from Flipkart (FK) seller, all agents shall fluently speak, write and comprehend in English and Hindi Eligibility Criterias :- 1. Excellent communication in English2. Graduation is mandatory.3. Experienced candidates must have minimum 1 year documented experience in any SALES4. six days working/ rotational off5. Immediate joining6. Training is paid / mandatory to clear certification post training. Screening Rounds:HR RoundOperations RoundClient InterviewSalary:Agent 216000K to 252000 K CTC / Per Annum.

Flipkart Care Touch-Work From Office 1. Scope of work proposed to be handled: Agents have to handle calls from Flipkart (FK) seller, all agents shall fluently speak, write and comprehend in English and HindiEligibility Criterias :-1. Excellent communication in English2. Graduation is mandatory.3. Experienced candidates must have minimum 1 year documented experience in any customer service BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR)4. ix days working/ rotational off5. Immediate joining6. Training is paid / mandatory to clear certification post training.Screening Rounds:HR RoundOperations RoundClient InterviewSalary:Agent – 1,80,000 K to 2,28,000 K CTC / Per Annum.

Job DescriptionKey responsibilities of the Assistant Manager Quality:Provide coaching and feedback to new and existing staff, utilizing proven improvement methodologies.Maintain a comprehensive understanding of the program and compliance requirements for all assigned programs.Conducted end-to-end governance and reported findings on the client-specific QA Score Card, clearly explaining conclusions.Generate weekly and monthly summary reports detailing monitoring activity for each program and communicate these to Client Services.Ensure each agent per program is monitored at least once monthly, following quality assurance personnel checklists.Participate in weekly calibration calls for each assigned program.Deliver Quality Assurance reviews and feedback to team members, facilitating their professional growth and development.Collaborate effectively with peers and other personnel to positively impact joint activities, projects, or events.Act as a site-level leader as needed, liaising with client training organizations and providing onsite presence when necessary.Work collaboratively with other support teams within the client, to ensure strong product knowledge among all Ecommerce projects.Demonstrate a commitment to attentiveness, persistence, and flexibility while safeguarding the integrity and purpose of our organization.Manage multiple processes and ensure timely delivery, demonstrating an understanding of staffing, process efficiencies, and goal achievement in the contact center environment.Maintain robust risk and compliance practices to ensure adherence to regulatory requirements.Job RequirementsNecessary qualities and attributes of the assistant manager QualityProven experience in Ecommerce domains.Strong coaching and feedback skills, with a track record of implementing improvement methodologies.Excellent communication and interpersonal skills, with the ability to interact effectively with team members and stakeholders.Ability to adapt to changing company and client requirements, demonstrating flexibility and resilience.Demonstrate leadership capabilities, with experience managing multiple processes and ensuring timely delivery.Sound understanding of staffing, process efficiencies, and goal achievement in a contact center environment.Strong commitment to risk and compliance practices, ensuring adherence to regulatory requirements.Excellent communication skills in English & Hindi

STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey A Key Account Manager (KAM) is responsible for: Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty Identifying new business opportunities Negotiating contracts and agreements with key customers Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met Monitoring and analyzing customer feedback to identify areas of improvement Managing and resolving customer complaints and issues Staying up-to-date with industry trends, competition and market changes Achieving sales targets and reporting on sales activities and progress The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management A deep understanding of the industry and market they are serving is also desirable

Roles and Responsibilities -Design and deliver soft skills training for Agents, focusing on communication skills, interpersonal skills, presentation skills, and teamwork.Develop curriculum materials and assessments to measure Agents progress.Provide individualized feedback to Agents on their performance improvement areas. Overall 3 years and 2 years as a Soft Skill Trainer Desired Candidate Profile -Strong understanding of adult learning principles and methodologies.Excellent communication, presentation, and interpersonal skills.

Collect and analyze data from various sources, including surveys, market reports, and online databases Interprete data, draw conclusions and make recommendations based on findings Develop and maintain data collection and reporting systems Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders Work with cross-functional teams, such as sales, marketing, and product development, to support their decision-making needs Prepare reports, charts, and presentations to present research findings to senior management Excellent written and verbal communication skills Attention to detail and accuracyFamiliarity with research methodologies and market research techniques

Collect and analyze data from various sources, including surveys, market reports, and online databases Interprete data, draw conclusions and make recommendations based on findings Develop and maintain data collection and reporting systems Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders Work with cross-functional teams, such as sales, marketing, and product development, to support their decision-making needs Prepare reports, charts, and presentations to present research findings to senior management Excellent written and verbal communication skills Attention to detail and accuracyFamiliarity with research methodologies and market research techniques

Collect and analyze data from various sources, including surveys, market reports, and online databases Interprete data, draw conclusions and make recommendations based on findings Develop and maintain data collection and reporting systems Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders Work with cross-functional teams, such as sales, marketing, and product development, to support their decision-making needs Prepare reports, charts, and presentations to present research findings to senior management Excellent written and verbal communication skills Attention to detail and accuracyFamiliarity with research methodologies and market research techniques

Role & responsibilities Candidate will be responsible for Calling and E mail.Candidate will be Responsible to close the Customer Queries.Preferred candidate profile Candidate should have excellent communication skills.Candidate should have Laptop with 8GB RAMCandidate Should have Wi fi with Minimum Speed of 40 MBPSGraduates & Undergraduate Full work from home (WFH) 6 Days working & 1 Rotational Week off. 9 Hours Shift In which 8 hours Production & 1 hour Break in 24*7 Perks and benefits CTC:- 1.8LPA-2.4LPA

Collect and analyze data from various sources, including surveys, market reports, and online databases Interprete data, draw conclusions and make recommendations based on findings Develop and maintain data collection and reporting systems Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders Work with cross-functional teams, such as sales, marketing, and product development, to support their decision-making needs Prepare reports, charts, and presentations to present research findings to senior management Excellent written and verbal communication skills Attention to detail and accuracyFamiliarity with research methodologies and market research techniques

Job description Role & responsibilities The candidates should be responsible for managing customer concerns and maintaining positive relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services.Candidates need to comfortable with both verbal & written communication. Should be able to comprehend and give resolution according to the customer's complains /query. Candidates need to adapt themselves as per the situation. Shift- Rotational shift between 7am-2am, 5.5 days working rotational week off. Candidate should be flexible with shift timing. Eligibility-Graduate and undergraduate (freshers/experience) both can apply.Candidates must be fluent in English.Work Type- Work from home. Salary - 15k CTC - 19k CTC. HR Details Surjakana DuttaEmail ID - rupan.bhattacharjee@startek.commobile - 9123097728 Whatsapp available.

Designation: Trainer - Key Account Manager E-CommerceAn "e-commerce key account manager trainer" is a professional who delivers training programs specifically designed to equip individuals with the skills necessary to effectively manage key sellers accounts within an e-commerce environment, focusing on building strong relationships, driving sales growth, and optimizing performance on online marketplaces like Amazon, Flipkart, or Myntra, while navigating the unique challenges of digital commerceRoles and Responsibilities: Training the newly joined Key Account ManagerDesigning training modules that cover essential aspects of e-commerce key account management, including marketplace dynamics, product listing optimization, pricing strategies, promotional planning, sales analytics, and customer relationship management. Facilitating workshops, webinars, and in-person training sessions to teach key account managers how to effectively manage their assigned e-commerce accounts, including best practices for communication, negotiation, and problem-solving. Monitoring trainee progress, providing feedback, and offering personalized coaching to address individual development needs. Qualification: Graduation in any stream + Experience in E-Commerce industry in providing training to the new hires Key Account Managers Desired Candidate Profile Experience: 2-3+ Years of experience in facilitating training and handling e-com seller accounts Expectation: E-commerce expertise: Thorough understanding of online marketplace operations, seller tools, and key performance indicators (KPIs) on platforms like Amazon, Flipkart, and others. Sales and account management skills: Proven experience in managing key customer accounts, identifying sales opportunities, and closing deals. Training delivery skills: Excellent communication and presentation skills to effectively engage trainees and convey complex information. Data analysis and reporting: Ability to interpret sales data, identify trends, and utilize insights to inform strategic decisions. Customer relationship building: Understanding the importance of building strong, long-term relationships with key e-commerce clients. Strong Analytical as well as Communication skillsImmediate JoinersInterested candidates can share there resume at rajesh.batto@startek.com & shriti.rani@startek.com

Job description - Quality AnalystRoles and ResponsibilitiesConduct quality audits, call audits, and root cause analysis to identify areas of improvement.Perform quality checks on processes and procedures to ensure compliance with standards.Generate reports using tools like Excel, BQM, TNI, Six Sigma, CSAT, Pareto Analysis, control charts, call calibration, call monitoring, and feedback.Identify bottom quartiles and generate reports for management review.Desired Candidate Profile2-5 years of experience in quality analysis or a related field (domestic process).Strong understanding of QC tools such as AHT, call audit, call calibration, call monitoring, feedback, etc. .Excellent communication skills with the ability to work effectively with cross-functional teams.Graduation/10+2+3 is mandatory.Must be comfortable with 6 days of worling.Willing to work in rotational shifts.CTC - 4.5- 5LPA (Depending upon the Last/Current CTC)Location -: Nos, 70, sringar, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068 Share your resume: Shriti.Rani@startek.com.

Job description:If your TAMIL candidate please share your:RESUMENAME :LANGUAGE :LOCATION :IMMEDIATE JOINER OR NOT : TO 7330616341 (CHARLIE-HR)*TELUGU speaking candidates please don't apply we don't have any vacancy for TELUGU*MEGA WALK-IN FOR ONLY TAMIL , KANNADA & MALAYALAM ( NOT FOR TELUGU )Role & responsibilities:Customer care support ( TAMIL Voice Process). TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLEExperience: 0 to 2 Years.Work from officeRotational WEEKOFFExcellent Communication Skills.NOTE : Bulk Hiring. Preferred candidate profile TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLENOTE : Please share your resume with below information to this number 7330616341 ( Strictly Don't call please send your resume and details to that number )Hiring for who known TAMIL WITH ENGLISH,MALAYALAM WITH ENGLISH,KANNADA WITH ENGLISHNote : We are not hiring for Telugu candidates

Collect and analyze data from various sources, including surveys, market reports, and online databases Interprete data, draw conclusions and make recommendations based on findings Develop and maintain data collection and reporting systems Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders Work with cross-functional teams, such as sales, marketing, and product development, to support their decision-making needs Prepare reports, charts, and presentations to present research findings to senior management Excellent written and verbal communication skills Attention to detail and accuracyFamiliarity with research methodologies and market research techniques