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Startek

A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.

50 Reviews in Startek
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holly smith
a month ago
Horrible place to work. Will fire you without a single corrective action on your file.
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Charity Hudson
2 years ago
This is a horrible company to work for. At first it wasn't horrible and was pretty good. They worked with me on my health issues including surgeries. But that was only for the first year and a half or so. At the beginning of this year they …
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Jesse Staten
5 years ago
Sadly the job didn't work for me due to personal reasons but I worked there twice for the same line of business and both times were amazing. The supervisors really cared for me and did everything in their power to help with my health issues …
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Mercedes Yocum
3 years ago
Worst job I ever had. The training is the worst. They expect you do everything on your own. Supervisors care about no one but themselves and talk about their employees. Work environment is disgusting and dirty. Half of their sites that are …
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jam time
6 years ago
The interview process is a joke. They ask you to do silly things like make "awkwardly long eye contact" with someone and draw shapes but then claim that because you played along, that you weren't taking it seriously. I put aside 3 hours of …
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Brian Patterson
7 years ago
Pay is ok. People are amazing. For the most part you feel valued, at least by your coworkers and supervisors. Customer's depend on the line of business you get put in and your attitude. Some people love it, some are content, some hate it …
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Timothy
2 years ago
How you supposed to better yourself when you can't get ahead because of past mistakes. That's alright you lost two good employees. Not good place. They don't care about people
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Allyson King
7 years ago
I've only worked here for about 5 weeks, but the training is awesome and precise and the ones "in charge" at the Mansfield, Ohio site are excellent at what they do. I had a scheduling dilemma when it was time for a shift "bid"...none of …
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Jesse Rectenwald
3 years ago
When it comes to the hiring process, it can be difficult. They were very vague when it came to the WFH side of things. When I started, times were all over the place. I was told I was going to get paid a higher amount than what I got which …
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Aliza Williamson
6 years ago
I work at startek I love it I was a previous employee an at the time I could not stay because of my kids dealing with a hardship, and they helped as much as they could for me. But unfortunately I couldn't stay. they understood an they …
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