At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP human capital at PwC, you will focus on providing consulting services for SAP Human Capital Management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of SAP HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives.Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Job Summary -
A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems.
We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital
Minimum Degree Required (BQ) *:
Bachelor’s Degree
Required Field(s) Of Study (BQ)
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *:
US
Minimum Of 10-16 Years Of Experience
Preferred Skills/Certification(s) Preferred:
- SuccessFactors Employee Central Certification
- SuccessFactors Employee Central Payroll Certification
- SuccessFactors Replication Expert – (BIB/P2P)
Preferred Knowledge
As a manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
- Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.
- Be involved in the financial metrics.
- Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
- Contribute to the development of your own and team’s technical acumen.
- Use data and insights to inform conclusions and support decision-making.
- Adherence to SLAs, experience in incident management, change management and problem management.
- Develop new skills and strategies to solve complex technical challenges.
- Assist in the management and delivering of large projects.
- Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
- Act to resolve issues which prevent the team working effectively.
- Keep up to date with local and national business and economic issues.
- Continue to develop internal relationships and the PwC brand.
- Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.
- Actively engage in cross competency work and contribute to COE activities.
- Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
Technical Skills
Employee Central Payroll Expertise
- Provide expert-level technology consultation during implement design and development phase in the SAP ECP module utilizing the Success Factors Human Resource (HCM) framework.
- Configuration experience across the SAP Payroll/SuccessFactors ECP modules
- Expert knowledge of SAP PY/SuccessFactors ECP and related functionality, coupled with strong analytical skills and a good understanding of information technology concepts and processes.
- Drive the definition of standards during change request workshops.
- Drive the development of technology solutions which provides standardized, functional, maintaining, and cost-effective payroll solutions.
- Utilizing SuccessFactors ECP Framework modelling techniques to provide production support for payroll.
- Drive the development of technology solutions which provide standardized, functional, supportable, maintainable, secure, and cost-effective HR IT solutions.
- Develop HR processes and guidelines keeping in mind the continuous optimization of system functionality and performance.
- Drive the definition of ECP standards during requirements workshops and change requests.
- Provide clear and concise project status to project management team.
- Understand customer Statement of Work and identify complex areas that will require specific focus within the ECP framework.
- Good understanding of Payroll Business principles
- Design, configure and maintain all SAP payroll components including wage types, benefits integration, deductions, limit on deductions, off-cycle activity, accumulations, date and period modifiers, off-cycle activity, third-party remittance, posting to accounting, accruals, tax structure, BSI, garnishments and reporting.
- Configure and maintain all wage types and determine taxation rules, FI mapping, infotype association and permissibility rules.
- Experience working on Union Payroll Configuration
- Configure and support Payroll Control Center for both regular and off-cycle processing including creating and editing validations as needed.
- Design and configure and maintain multiple payroll schemas in an outsourced model
- Enable and configure payroll features in an outsourced model
- Create generic payroll functions/operations that can be used generally as needed
- Perform basic Employee Central provisioning settings in support of Employee Central Payroll
- Configure mapping of Employee Central Payroll fields and wage types originating from various Employee Central instances
- Configure posting integration for on-premises or third-party financial systems
- Configure Tax Reporter in an outsourced model
- Design and configure check forms to meet client requirements
- Configure and support garnishment remittance and deduction rules used to calculate amounts needed for garnishment calculations.
- Maintain configuration and integration for BSI SAAS and EFORMS Factory
- Review, analyze and test impact of payroll related changes included in support packages.
- SAP On Premise/SAP EC Payroll (ECP) mandatory
- BSI SAAS and EFORMS Factory
- Communicate clearly: both verbal and written with a professional demeanor
Employee Central Core Expertise
- Configure and customize the SuccessFactors Employee Central module to meet business requirements.
- Develop and implement custom solutions using rule-based workflows, business rules, and data models.
- Design and manage integrations between SuccessFactors Employee Central and other enterprise systems (e.g., ERP, time management systems).
- Utilize middleware tools and APIs for seamless data exchange and process automation.
- Perform system administration tasks including user management, role-based permissions, and security settings.
- Provide advanced technical support to resolve complex issues related to Employee Central functionalities.
- Collaborate with SAP support and other vendors to address system bugs and enhancements.
- Stay updated on the latest SuccessFactors releases and enhancements to recommend system upgrades.
- Participate in testing and validation of new features and functionalities before deployment.
- Extensive experience with SAP SuccessFactors Employee Central configuration and technical management.
- Strong understanding of HR processes and system integration techniques.
- Proficiency in XML, API, and middleware technologies for system integrations.
- Experience with data migration tools and methodologies.
- Advanced skills in SAP SuccessFactors configuration, including business rules and workflow management.
- Familiarity with SAP Cloud Platform and extension tools.
Replication Expertise
- Design, configure, and manage the replication of employee data between SAP SuccessFactors Employee Central and external systems (e.g., SAP ERP HCM, payroll, time management, benefits systems, and third-party applications).
- Configure the SuccessFactors Employee Central Replication interface (including EC-to-ECC and EC-to-Third Party systems) to ensure smooth and accurate data transfers.
- Define data mapping rules, transformation logic, and data synchronization processes between SuccessFactors and other integrated systems.
- Manage integration tools and services (e.g., SAP Cloud Platform Integration (CPI), SAP Data Services, OData APIs) to ensure smooth and timely replication of data across systems.
- Oversee and support HR data integration activities, ensuring that employee data is replicated accurately and consistently across all systems, such as SAP ERP HCM and payroll systems.
- Monitor replication jobs, handle errors, and provide troubleshooting support for integration issues, ensuring minimal disruptions to business operations.
- Provide timely support for replication errors, data mismatches, and failed data transfers by conducting root cause analysis and providing remediation solutions.
- Collaborate with technical teams, including SAP support and external vendors, to resolve replication issues and ensure the integrity of the data across all systems.
Delivery Lead Experience
- Constantly looking to identify impediments early, actively working to resolve those impediments, and escalate when needed.
- Management and tracking of cross team/squad dependencies.
- Hands-on experience working on reporting and preparing presentations as part of WSR & MSR.
- Management and tracking of all high-integrity commitments.
- Provides proactive visibility and effectively communicates delivery targets, commitments and progress.
- Works to minimize meetings and ceremonies, but when they are needed, they are well-run and efficient.
- Encourages a culture of team-driven decision making and commitment. Encourages team trust and facilitates team building events.
- Where appropriate, coaches the teams to improve collaboration and outcomes (coaching is the primary responsibility of teams’ managers)
Qualification
- Good knowledge of SAP S/4HANA architecture and functionality
- ITIL 4 Certification
Soft Skills
- Self-driven with a can-do attitude, with an excellent communication and client-facing skills
- Problem-solving mindset and ability to work in a collaborative environment.
- Strong relationship builder within the organization and with external partners.
