623 Active Listening Jobs - Page 4

Description We are seeking enthusiastic individuals for our Voice Process team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service. You will be responsible for managing customer calls, providing assistance, and ensuring high customer satisfaction. Responsibilities Handle inbound and outbound voice calls effectively and efficiently. Provide exceptional customer service and resolve customer queries promptly. Maintain a positive and professional demeanor while communicating with customers. Document call details and customer interactions accurately in the system. Achieve performance metrics and contribute to team goals. Skills and...

Job Title: Tele caller Real Estate Location: Section 126 Job Type: Full-time Job Summary: We are seeking a motivated and energetic Tele caller to join our real estate sales team. The candidate will be responsible for making outbound calls to potential clients, pitching real estate projects, scheduling client visits, and supporting the sales team in achieving targets. Key Responsibilities: Make daily outbound calls to potential clients from the database. Pitch real estate properties and explain project details to generate client interest. Cold calling to identify and convert new leads. Fix appointments and ensure clients visit our office/project site. Maintain follow-ups with clients to maxim...

You will be joining our growing organisation in the Health Domain as a Customer Service Representative. In this role, you will be responsible for listening to customer service issues and providing unique and innovative solutions to each problem. It is essential for the successful candidate to have a deep understanding of our company's customer service policies and possess extensive product knowledge to offer quick and accurate assistance to customers. Your key responsibilities will include opening and maintaining customer accounts, managing incoming calls, scheduling offline appointments with medical practitioners, labs, and diagnostic centers, identifying and assessing customer needs, and r...

You will be responsible for handling inbound calls from customers regarding products or services, ensuring timely resolution of their inquiries. Utilize call management systems efficiently to log and track customer interactions, providing accurate information and resolving issues effectively. Your role will involve engaging with customers to upsell products or services, meeting sales targets, and maintaining a high level of professionalism at all times. As a candidate for the International Voice Process role located in West Delhi, your key skills should include exceptional communication abilities, proficiency in call management systems, and demonstrated sales skills. You will need to possess...

You are invited to attend the Infosys BPM:: Walk-In Drive on 28th May 25 at Bangalore. Please ensure to carry a copy of this email to the venue and register your application before participating in the walk-in. Remember to mention your Candidate ID on top of your Resume. The interview will be held at the following venue: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase, J P Nagar, Bengaluru, Karnataka 560078. The landmark is near Sindhoor Convention Centre. Please be informed that there is no candidate parking facility available at the JP Nagar recruitment center location. Ensure to bring the following documents: - 2 sets of updated CV (Har...

As a Customer Sales Representative with our team, you will be responsible for attending and initiating dialler-based outbound calls to engage with prospects. Your primary objective will be to convince prospects, generate leads, and ultimately facilitate B2C/B2B sales in real-time. Working alongside a team of Call Center Customer Service Representatives, you will contribute to fostering a positive environment of teamwork, trust, and excellence. Your role will involve understanding and proficiently utilizing CRM software, specifically Salesforce, for effective customer relationship management. Active listening skills will be essential as you engage in cold calling and telecalling to identify c...

Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. Theres another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our peopl...

As an Application Support Specialist with over 1 year of relevant experience, you will be responsible for providing exceptional support to customers, particularly in the Insurance Domain, preferably General Insurance. Your key tasks will include supporting UAT / SIT environments for various projects and bug fixes, managing user expectations, resolving software and technical queries efficiently, and collaborating with the business teams to prioritize and address issues promptly based on severity levels and business impact understanding. You will work closely with the Product Support team to manage customer inquiries, escalate issues when necessary, and communicate progress and resolutions wit...

Role & responsibilities - End-to-end recruitment Process. Schedule and coordinate interviews. Assist in onboarding new employees (documentation, induction process, etc). Maintain and update employee records and HR databases. Prepare HR documents such as offer letters, appointment letters, and ID cards. Assist with payroll preparation by providing relevant employee information.

Support Executive to handle customer queries, resolve issues, and provide a seamless experience across phone, email, and chat. The ideal candidate should be empathetic, solution-oriented, and possess strong communication skills.

Call existing customers to collect feedback on services or products. Record customer responses accurately and objectively. Make outbound calls to potential customers to promote products. Explain product features, benefits, and pricing clearly. Perks and benefits Incentives Job stability Performance Bonus

As a Process Executive at Infosys BPM in Mangalore, you will be responsible for handling data processes. We are specifically looking to hire BSc freshers for this position. The job location is in Mangalore and the qualification required is a BSc degree. You will be working in night shifts, so freshers with good communication skills and a willingness to work during the night are highly preferred. Immediate joiners are specifically sought for this role. Your roles and responsibilities will include having 15 years of full-time education, being proficient in basic computer knowledge, and being flexible to work in a 24*7 environment, including night shifts on a rotational basis. Excellent verbal ...

The Bid Manager role is a key sales enablement function responsible for managing the end-to-end bid lifecycle for both RFXs and proactive pursuits. As a Bid Manager, you will play a crucial role in ensuring quality and compliance with customer requirements by implementing the necessary structure to support successful pursuits. Your responsibilities will include coordinating the bid process, overseeing internal review governance, and managing budgets. You will be tasked with ensuring collaborative and effective engagement from all stakeholders, including leadership, sales, solution, financial, and commercial teams throughout the pursuit process. Additionally, you will be responsible for stake...

We are seeking an experienced Senior Media & Communications Specialist with a solid background in media and journalism. As a dynamic professional with exceptional interpersonal skills, you will excel in conducting insightful interviews, preparing detailed reports, and showcasing strong content writing abilities. The role requires a Master's degree in Mass Communication and a minimum of 5 years of experience in interviewing, journalism, content writing, or related fields. Your key responsibilities will include engaging interviewees effectively, extracting meaningful insights, and crafting compelling narratives. Your excellent writing skills will be crucial for developing interview reports, st...

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a high level of managed services to clients by proactively identifying and resolving cloud-based incidents and problems. Your role involves ensuring zero missed service level agreement (SLA) conditions, managing tickets of high complexity, and providing resolutions to a diverse range of complex problems. You will use your considerable judgment and independent analysis skills within defined policies and practices to achieve client outcomes while coaching and mentoring junior team members. Key Responsibilities: - Configure, install, test, and ensure operational infrastructure at client sites. - Monitor...

As an Intern at ShareChat and Moj, you will be part of the Trust & Safety team, responsible for ensuring the safety and positive experience of our users. Your role involves identifying and addressing customer needs, maintaining trust through effective communication, providing accurate information, meeting productivity targets, handling complaints, and resolving issues promptly. You will also be involved in record-keeping, following communication procedures, and going the extra mile to engage customers and deliver exceptional service. Key Responsibilities: - Identify and assess customer needs to ensure satisfaction - Build and maintain trust through open communication - Provide accurate and c...

Are you seeking an exciting opportunity to be part of a dynamic and growing team in a fast-paced and challenging environment This unique role offers you the chance to collaborate with the Business team and gain a comprehensive view of the operations. You will be responsible for conducting independent reviews of Legal Obligation and Regulatory Event mapping to provide valuable feedback. Additionally, you will manage Legal Obligations and Regulatory Events for various Risk Teams, including Card, Auto, Consumer Bank, Home Lending, Business Banking, Dealer Commercial Services, JPM Wealth Management, and the Risk Centers of Excellence. In this role, you will engage with Risk Policy contacts, Risk...

As a Collection Executive at our company located in Phase 5, Gurugram, you will be responsible for following company guidelines and legal regulations for debt collection. Your main objectives will be to achieve monthly collection targets, minimize bad debts, identify and escalate complex cases to the appropriate team, and provide excellent customer service while handling disputes and queries. To excel in this role, you should possess strong communication skills, negotiation skills, and the ability to solve problems effectively. Active listening, time management, attention to detail, resilience, and patience are also essential qualities for this position. Basic computer skills, including fami...

We are seeking a dedicated individual to join us as an Associate Talent Partner at our award-winning design agency. In this role, you will play a key part in supporting the end-to-end Talent Acquisition process, with a focus on sourcing and screening candidates for various positions. Your responsibilities will also include assisting with operational tasks as needed. A typical day in this role will involve sourcing suitable candidates to build a talent pipeline, conducting thorough screenings to assess candidate fit, and ensuring that candidates complete necessary assessments and interviews promptly. You will be working on a variety of creative and technical roles simultaneously, providing gu...

Handle inbound/outbound calls & emails to engage leads Counsel prospects on courses aligned with career goals Convert leads into enrolments and meet sales targets Update and manage lead data in CRM Collaborate with teams to enhance user experience

You are a Fresher being sought for a BPO Voice Process role at Hemocean Outsourcing in Andheri. This full-time position caters to candidates with 0 to 1 year of work experience, emphasizing on the importance of possessing strong communication skills and a customer service orientation. Your primary qualifications should include excellent communication skills, problem-solving abilities, and a customer service orientation. Active listening with a keen attention to detail is essential for ensuring accurate communication. You must be able to work under pressure while maintaining composure in stressful situations. Effective time management skills are necessary to handle multiple tasks and meet dea...

As a counselor, you will provide emotional support and guidance to clients facing personal, social, or psychological difficulties. Your role will involve conducting one-on-one or group therapy sessions, assessing clients" mental health and personal issues, and developing coping strategies to help them overcome challenges. It is essential to maintain confidentiality and uphold professional ethics while handling sensitive information. To excel in this role, you should possess strong communication and interpersonal skills, along with the ability to actively listen and empathize with clients. Problem-solving, critical thinking, patience, and a non-judgmental approach are key qualities required f...

As a Junior Tele Counsellor at PactPulse Solutions in Pune, you will play a vital role in engaging with clients, addressing their queries, and providing them with valuable information. With a focus on utilizing your excellent communication skills, problem-solving abilities, and sales expertise, you will actively contribute to client satisfaction and business growth. Your primary responsibilities will include conducting telephonic counseling sessions with both potential and existing clients, actively listening to their concerns, and tailoring your responses to meet their specific needs. By effectively utilizing your sales and problem-solving skills, you will promote our services persuasively ...

As an ideal candidate for this position, you should hold a degree in any field of study. Additionally, you must have a minimum of 2-5 years of relevant experience in the industry. If you meet these qualifications and are interested in this opportunity, we encourage you to share your profile with us by emailing recruitment@relainstitute.com or by contacting us at +91 9384681771.,

Application Consultants play a crucial role in understanding the client's business processes, both current and future, and aligning them with the technologies in use. They assess the feasibility of implementing standard solutions versus customized or extended applications. This involves functional customization of applications, collaboration with developers to enhance applications, and working closely with business users to implement process changes effectively. Individuals in this role should possess the ability to conceptualize business or technical solutions by leveraging colleagues and partners. They are expected to have a deep understanding of at least one methodology, advanced knowledg...