962 Active Listening Jobs - Page 4

Job Description: You will be responsible for installing, maintaining, and repairing products at customer sites. Your key responsibilities will include: - Troubleshooting and resolving technical issues promptly. - Providing exceptional customer service and ensuring client satisfaction. - Working closely with our technical support and customer service teams. - Using various strategies and tools to provide effective solutions to customers" concerns. - Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. - Promptly following up on service requests and providing customer feedback. - Monitoring equipment and machinery performance and devel...

As a Partner Support - Associate, you will be responsible for handling incoming calls from clients" customers, providing excellent customer service support, and resolving routine questions related to clients" services or in-store offerings. Your role will involve collaborating with team members and departments to ensure customer satisfaction and loyalty. Additionally, you will oversee the activities of other team members within your team. **Key Responsibilities:** - Respond to incoming calls, chats, and emails from customers promptly and professionally to ensure the highest level of service. - Provide accurate and complete information to customers using the applicable tools, resources, and o...

Role Overview: As an Advisor at PhonePe Limited, you will be part of the Customer Experience Operations team in Bangalore. Your role will involve handling customer queries related to PhonePe accounts and transactions, ensuring customer satisfaction, and contributing to process improvements. You will work collaboratively with internal teams to address customer issues and enhance overall customer experience. Key Responsibilities: - Act with integrity and prioritize a customer-first approach in all interactions - Handle PhonePe account and transaction queries efficiently - Ability to switch between phone and data channels as required - Follow specified process guidelines to resolve customer iss...

Description We are looking for a motivated and customer-oriented BPO Telecaller to join our team in India. The ideal candidate will have 1-3 years of experience in telecalling or customer service, and will be responsible for engaging with customers, resolving inquiries, and promoting our products and services. Responsibilities Engage with customers over the phone to provide information about products and services. Handle customer inquiries, resolve issues, and ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Follow up on customer interactions and ensure timely resolution of issues. Meet or exceed personal and team sales targets and performanc...

Role Overview: At PwC, you will focus on collaboration in brand management, marketing, and sales to develop and execute strategic sales and marketing initiatives. Your main goal will be to drive revenue growth, promote the Firm's services, enhance brand visibility, and capture new business opportunities. Utilizing market research, digital marketing, creative campaigns, and effective sales strategies, you will engage clients, enhance the firm's brand and market presence, and achieve organizational targets. In the area of proposal strategy, you will effectively communicate ideas, solutions, and value propositions in a written format to potential clients or stakeholders. Your responsibilities w...

You will be responsible for a full-time Work-From-Home (WFH) role that combines Customer Support and Inside Sales/Business Development. As a customer advocate, you will proactively drive business growth and engage directly with clients in a remote setting. **Key Responsibilities:** - **Business Development & Sales (Remote Focus)** - Engage in inside sales and marketing activities through phone, video, and digital channels to identify new opportunities, nurture leads, and drive product adoption for Nearwala. - Conduct virtual meetings with clients via video conference to pitch solutions, remotely onboard them, and maintain strong business relationships. - Coordinate with the field sales team ...

As an Optometrist/Sr. Optometrist at Lenskart, your role involves focusing on customer satisfaction and delivering the best shopping experience. Your key responsibilities include: - Greeting and welcoming customers, guiding them for a free eye check-up, and maintaining sales floor standards - Processing transactions effectively using the POS system and resolving customer concerns promptly - Conducting eye check-ups following the 12-step Optometry process, sharing prescriptions clearly, and performing quality checks on lenses - Recommending products based on customer preferences, understanding their needs, and achieving sales targets - Coordinating with customers for product pick-up and maint...

As a professional individual with a successful track record in consultative sales, your role will involve the following responsibilities: - Building and maintaining relationships with prospective clients, ensuring the database is updated and fostering good relations with existing clients. - Demonstrating the ability to consistently meet and exceed sales targets. - Interacting with pharmaceutical professionals at all levels of an organization and leveraging established business relationships within the territory. - Maintaining a comprehensive knowledge of all product and service offerings of the company. - Adhering to company guidelines and procedures, including cold callings and lead generat...

As the Learning & Development Manager / Sr. Executive / Executive at Nspira, a parent company of the Narayana Group, you will play a crucial role in identifying and addressing the training needs of individuals and the organization. Your responsibilities will include designing and developing leadership development programs, creating a positive learning environment, and managing the delivery of training programs across the Zone. Your expertise in training, communication skills, and behavioral content will be essential in motivating and developing trainees. Additionally, you will actively participate in the progressive disciplinary process and manage the training budget effectively. **Key Respo...

LOCATION: Owens Asia Private Limited is located at Redbrick Offices, Wagle Industrial Estate, Thane West, Maharashtra, India JOB DESCRIPTION: Confirms information supplied on various types of applications. JOB RESPONSIBILITIES: Contacts business or service establishments to obtain information about an individual or a group's standing. Identifies information by categorizing, recognizing differences and similarities, and detecting changes in circumstances or events. Processes analyses and documents obtained information and prepare reports of findings. JOB REQUIREMENTS: The strong moral principle of integrity; is the ability to maintain a high level of confidentiality. Knowledge of administrati...

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration. As a Fund Servicing Associate I?within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as...

As the GOSC Training Team Lead at MetLife, your role will involve overseeing the Training team's delivery and governance, as well as contributing to strategic learning initiatives impacting the enterprise. Your responsibilities will include: - Planning, scheduling, executing, and governing Training practices - Managing the entire NH Process Certification including Preprocess, Compliance, Training, Learning Curve, Teach back, etc. - Ensuring effective Knowledge Transfer during Migrations by monitoring Progress, finding solutions, and providing training solutions to Migrations and Ops partners - Conducting activities related to Training Needs Identification, Analysis, and Planning Refresher Tr...

As a learning and development generalist at PwC, your role involves designing and delivering innovative training programmes to enhance employee skills and knowledge. You play a crucial role in fostering a culture of continuous learning and professional growth within the organisation. - Assist in the development and execution of impactful learning programs - Contribute to client projects by applying analytical skills - Collaborate with diverse teams to enhance learning initiatives - Support the identification of training needs and opportunities - Engage in research to inform program improvements - Build relationships within the organization to foster collaboration - Utilize various tools and ...

As a Product Manager / Senior Product Manager in the Cardio Diabetic segment based in Mumbai (Kandivli-Charkop) with 3 to 6 years of experience in Brand Management, your role will involve brand management and identifying new avenues to develop the brand portfolio. Key Responsibilities: - Design product strategies and ensure timely execution. - Propose new launches to strengthen the brand portfolio. - Coordinate with the sales team to implement strategies effectively. - Specify market requirements for current and future products through market research. - Plan and design promotional materials/tools to support sales/marketing objectives cost-effectively. - Train, motivate, and guide the field ...

As an enthusiastic candidate looking to start your career in customer service and business development, you will have the opportunity to join a dynamic and exciting team. Your compensation for this role can go up to 30k in hand salary, which will be finalized based on your skills, experience, and performance. Additionally, performance-based incentives are also available for you. Key Responsibilities: - Communicate effectively with customers through calls and written messages. - Build strong relationships with active listening and interpersonal skills. - Maintain a positive and empathetic approach to ensure customer satisfaction. - Stay organized and manage time efficiently in a fast-paced en...

As an HR Business Partner (HRBP) at our organization, your role will involve aligning the people strategy with the business strategy. You will partner with senior leadership to create policies and programs that contribute to the achievement of the organization's goals and objectives. Key Responsibilities: - Developing and implementing HR strategies and initiatives in line with the overall business strategy - Consulting with line management and providing daily HR guidance - Working closely with management and employees to enhance work relationships, morale, productivity, and retention - Identifying manpower requirements for new/existing departments - Overseeing and managing a performance appr...

Inside Sales Representative NamaSys (US Shift | Remote | High Incentives | Freshers & Experienced Welcome!) About NamaSys NamaSys is a fast-growing AI-driven solutions company helping businesses transform operations through automation, analytics, and digital-first strategies. We partner with organizations across industries to simplify workflows, unlock efficiencies, and drive sustainable growth. Role Summary We are seeking a dynamic Inside Sales Representative to drive NamaSys growth in the US market. You will connect with prospects, understand their business needs, and set up introductory virtual meetings to expand our client base. Key Responsibilities Generate and qualify leads via calls, ...

Job Description We are hiring dynamic and customer-focused individuals for the position of Voice Support Specialist International . If you have a passion for delivering exceptional customer service and at least one year of experience in international voice support , we want to hear from you! This is a night shift role supporting US clients and requires immediate joiners. Role & responsibilities Handle inbound and outbound international calls efficiently. Resolve customer issues with professionalism, empathy, and accuracy. Ensure high customer satisfaction through excellent communication. Follow all company policies, procedures, and compliance standards. Work collaboratively with team and sup...

Role & responsibilities We are seeking a highly motivated and results-driven Sales Executive to join our dynamic team. This role is crucial for driving revenue growth, building strong customer relationships, and expanding our market presence. The ideal candidate has a proven track record in sales, excellent communication skills, and a passion for achieving targets. 1. Sales and Target Achievement Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales goals for prescription drugs and/or APIs (if selling to other manufacturers). Territory Planning: Strategically plan daily and weekly routes to ensure high-frequency visits to target customers (doctors, pharmacists, hospitals...

As a Customer Support Executive at our company, your role will involve responding promptly to customer inquiries via phone, email, chat, or social media. You will need to identify and assess customers" needs to ensure their satisfaction. Handling customer complaints, providing appropriate solutions and alternatives within specified time limits, and following up to ensure resolution will be key responsibilities. Keeping records of customer interactions, processing customer accounts, and filing documents will also be part of your duties. Additionally, providing feedback on the efficiency of the customer service process is crucial. Key Responsibilities: - Respond promptly to customer inquiries ...

As an Optometrist/Sr. Optometrist, your role involves conducting eye examinations, diagnosing visual problems, and prescribing corrective lenses. You will have the opportunity to work closely with customers to understand their needs and provide appropriate solutions. Key Responsibilities: - Conduct comprehensive eye examinations - Diagnose visual problems and prescribe corrective lenses - Build rapport and trusting relationships with customers - Understand unstated needs of customers and offer tailored solutions - Demonstrate clear communication and active listening skills - Adapt to changing environments and be open to learning new techniques - Take proactive ownership of tasks and prioriti...

As an intern at Dhobi G, your day-to-day responsibilities will include: - Being the first point of contact for customers through calls, follow-ups, and feedback loops. - Ensuring high levels of customer satisfaction and showing empathy in every interaction. - Taking ownership of support processes and continuously improving them with a proactive approach. - Coordinating effectively between the operations and tech teams to resolve real problems swiftly. You would be a great fit for this role if you: - Excel in verbal communication and active listening skills. - Thrive in dynamic, purpose-driven team environments. - Can maintain composure and focus even in chaotic situations. About the Company:...

As a Network Solutions Architect, you will collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning. You will design and present compelling network solutions that address customer challenges and business objectives, utilizing clear and concise communication. Your role will involve developing and delivering impactful presentations and demonstrations to showcase our network solutions, leveraging your presentation skills effectively. Key Responsibilities: - Collaborate with sales teams to identify customer requirements and pain points. - Design and present compelling network solutions addressing customer challenges. - Dev...

As an AR Caller at HCL Tech, your role involves providing customer service support and collections via phone calls. You should have a minimum of 1 year of experience in RCM/DME. Your key responsibilities include: - Assessing and resolving inquiries, requests, and complaints over the telephone promptly - Utilizing sound judgment to make decisions within established procedures for each service request - Managing and updating customer interactions daily on an account-wise basis - Achieving key performance targets and ensuring efficiency measures are met - Using business tools and industry knowledge updates to identify problem areas and document business requirements - Maintaining effective work...

Job Title Patient Relationship Executive Department: Sales/Business Development Location: MyMedTrip office located at The Circle, Omaxe Square, Jasola - Behind Apollo Hospital, New Delhi Attention: Minimum 1-2 years in similar profile is mandatory. Applications not fulfilling this criteria will not be processed forward. Job Summary The candidate's responsibility will be to speak with patients across the globe on call, answer their questions, and convince them about our services. The candidate will experience all stages of the sales cycle. They need to be good at making new connections with clients and keeping the ones we already have. They should be skilled at talking to people and work out ...