962 Active Listening Jobs - Page 8

ABOUT FIRSTSOURCE: FirstSource is a specialized global business process management partner and an RP-Sanjiv Goenka Group company. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. With an established presence in 10 countries including USA, UK, India, Mexico, Australia, Philippines etc. we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies. We make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data and ana...

Greetings from Sutherland!!! HR: - GOWRI - 7812895508 Mention "HR Tejas" on top of your resume as reference (If you are interested, kindly come to the office directly) We are hiring candidates for International Voice Process - Customer Support. Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the...

Key Responsibilities: Handle inbound and outbound customer calls or chats professionally. Resolve customer issues efficiently and ensure customer satisfaction. Provide accurate information about products or services. Maintain records of customer interactions and transactions. Work collaboratively with team members to meet performance goals. Requirements: Minimum qualification: Graduate/Undergraduate (any stream). Excellent communication skills (verbal and written). Basic computer knowledge and typing skills. Flexibility to work in rotational shifts (including night shifts). Freshers and experienced candidates both can apply. Perks & Benefits: 5 Days Working (2 rotational offs) Rotational Shi...

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role involves being the first point of contact for clients to ensure the operational status of their IT infrastructure and systems. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your primary objective is to uphold zero missed service level agreement conditions. Key Responsibilities: - Monitor client infrastructure and solutions daily to identify and address problems and errors promptly. - Dive deep into first-line incidents to determine root causes and provide telephonic, ITSM ticket, ...

As a Customer Care Executive at Silvermine Group, your primary responsibility will be to make outbound calls to clients to address their needs, complaints, or any other issues related to the products or services offered by the company. You will be expected to respond efficiently and accurately to clients, explaining possible solutions and ensuring they feel supported and valued. Building lasting relationships with clients and other call center team members will be crucial, based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately is essential to excel in this role. Your goal will be to meet or exceed call center metrics while providing excellent and cons...

Greetings from Sutherland!!! HR: - GOWRI - 7845858783 Mention "HR GOWRI" on top of your resume as reference (If you are interested, kindly come to office directly ) We are hiring candidates for International Voice Process - Customer Support. Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the sh...

Greetings from Sutherland!!! We are hiring candidates for International Voice Process - Customer Support. Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English. 3) Freshers and tenured candidates with 6 months of work experience can apply. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.5 LPA to 3.25 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungal...

Roles and Responsibilities Provide customer support through chat, email, and voice channels to resolve customer queries and concerns. Utilize CRM software to manage customer interactions and track issues. Collaborate with internal teams to resolve complex technical issues and escalate when necessary. Maintain high-quality standards by adhering to quality assurance processes and meeting performance metrics. Work in an international process environment (English). Desired Candidate Profile 0-3 years of experience in BPO/Call Centre industry or related field. Strong communication skills for effective active listening and problem-solving. Proficiency in using CRM software like Salesforce for data...

Role Overview: As a Sales Manager for Google Maps Platform's Location Intelligence Platform "Smart Market", your primary role will involve managing existing customers and prospecting for new business opportunities. Your success in this role will be gauged by the impact on new sales revenue, renewal sales revenue, forecasting accuracy, and overall customer experience. Key Responsibilities: - Managing existing customers through farming techniques and scouting for new business through hunting strategies. - Generating revenue from the Smart Market platform across various business verticals. - Collaborating with Partners and SIs to drive channel revenue. - Meeting Quarterly and Yearly Sales Quota...

As a Sales Group leader, you play a crucial role in managing daily sales operations and forecasting sales for services and products to help the company devise effective growth strategies in line with the long-term vision. **Key Responsibilities:** - Recruit, train, and lead the sales and inside sales teams to achieve performance objectives. - Foster enduring customer relationships by understanding their needs and delivering exceptional sales and support. - Drive the sales team to meet and exceed growth targets through effective leadership and performance analysis. - Cultivate and maintain strategic relationships with key customers, ensuring the successful delivery of solutions. - Proactively...

As a Cloud Engineer at 11:11, your main responsibility is to support and ensure a positive post-implementation experience for all clients. You will optimize, implement, and maintain the organization's cloud-based systems, focusing on driving customer success through effective problem resolution and maintaining strong customer relationships. Reporting to the Manager of Service Operations, you will play a crucial role in the overall service delivery. Key Responsibilities: - Act as the initial point of contact for customers, providing support and ensuring they feel valued - Deliver support services through chat, phone, and email to meet 11:11 Systems Service Level commitments - Manage the ticke...

As a Registered Nurse at The Fractures Clinic in Varanasi, your role involves providing direct patient care, administering medications, monitoring patient conditions, and collaborating with the healthcare team to ensure comprehensive patient care. Key Responsibilities: - Provide direct patient care - Administer medications as required - Monitor patient conditions closely - Collaborate effectively with the healthcare team Qualifications Required: - Possess patient care, medication administration, and monitoring skills - Ability to collaborate effectively with the healthcare team - Strong critical-thinking and problem-solving abilities - Attention to detail and organizational skills - Active l...

As an HR Manager at Toolsvilla, you will be responsible for supervising and communicating with different personnel across the hierarchy of the organization's human resources department. Your role will involve the following key responsibilities: - Managing the recruitment and selection process effectively - Organizing a comprehensive new employee orientation and engaging new staff onboarding - Assessing training needs, implementing training programs, and monitoring their effectiveness - Ensuring legal compliance throughout human resource management - Developing and implementing HR strategies and initiatives aligned with the overall business strategy - Fostering better employee relations by cr...

Role Overview: As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs, and effectively explain and demonstrate products to them, which may involve providing technical descriptions of the products. It is essential to develop and update your knowledge of your own products as well as those of your competitors to stay ahead in the market. Key Responsibilities: - Present and sell company products and services to current and potential clients - Establish customers" needs and explain and demonstrate products to them - Develop and update knowle...

As a Telecaller at our company, your main responsibilities will include: - Making outbound calls to prospective customers. - Handling inbound customer inquiries and resolving issues. - Maintaining detailed records of calls and customer interactions. - Following up on leads. Qualifications required for this role: - High school diploma or equivalent. - Previous experience of at least 6 months in a telecalling or customer service role preferred. - Fluent in English. - Ability to handle multiple tasks simultaneously and work under pressure. - Excellent verbal communication and active listening skills. - At least 6 months to 1 year of working experience required. Please note that this is a full-t...

Job Description: As the primary day-to-day liaison with assigned clients, you will maintain positive ongoing relationships to ensure client satisfaction. Your responsibilities will include crafting compelling content ideas and social media campaign ideas. You will manage multiple projects simultaneously, interfacing with different internal and external contacts as needed. Communication with clients to convey broad strategies, monthly reports, and updates will be a key part of your role. It is essential to maintain a strong and symbiotic relationship with clients, their marketing department, or their point of contact, gauging their needs regularly. Internally, you will liaise with team member...

As an Executive - Human Resources in the HR - Talent Acquisition function based in Mumbai (Vikhroli), your main responsibilities and accountabilities include: - Utilizing various sourcing methods such as job portals, social media, networking, and employee referrals to identify and attract top talent. - Conducting thorough candidate screenings and interviews to assess qualifications and cultural fit. - Ensuring candidates have a clear understanding of the role and responsibilities. - Assessing skills like adaptability, teamwork, and problem-solving to contribute to employee resilience and retention. - Scheduling interviews, communicating with hiring managers and HODs. - Releasing offers, nego...

Hiring for International Voice Process-Customer Support (Freshers/Experienced) Location-Hyderabad,Banglore . Work mode: work from office Transport: Cab provided Experience:0-2 years Package Fresher:2.5lpa Experience: 4.25lpa. Location-Vizag.(Experienced Preffered) Minimum 1yr international voice Package:3.6LPA 1way cab provided. Requirements & Responsibilities: Minimum Education: Under grads /Any Gard Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product...

*Hiring For Customer Service Executive - telecom based customer service Location : Thane Qualifications : grad + experience Shift timing: Aus rotational shift starts at 2.30night goes upto 2.30next day afternoon ( 9.5hrs) 5 Days Working 2 days off Salary 23k to 27k In hand+1750 the candidate will be getting one way pick or drop service from the company till home Job description : Resolving customer queries. Providing accurate information to customers. Eligibility Criteria : Descent English communication. Willing to work in Voice customer service process. BPO experience would be an added advantage.* For further details Call : 7208190299 Email : [HIDDEN TEXT] Dm : 9372231389

Description We are seeking a dynamic Telesales Executive to join our team in India. This role is ideal for freshers or entry-level candidates looking to kick-start their career in sales. The Telesales Executive will be responsible for reaching out to potential customers, promoting our products and services, and achieving sales targets through effective communication and relationship-building. Responsibilities Conduct outbound calls to potential customers to promote products and services. Identify customer needs and provide appropriate solutions to maximize satisfaction. Maintain and update customer database with accurate information. Achieve daily and monthly sales targets set by the managem...

mail:- [HIDDEN TEXT] Customer Relationship Executive, serves as a primary point of contact for customers, focusing on building and maintaining positive relationships to enhance satisfaction and loyalty. Key responsibilities include resolving issues, providing information, conducting surveys, and assisting with sales processes to ensure a positive overall customer experience. Essential skills for this role are strong communication, active listening, problem-solving, and familiarity with CRM software. Key ResponsibilitiesCustomer Engagement:Act as the main point of contact to build rapport and ensure customer satisfaction. Issue Resolution:Address customer inquiries, resolve complaints, and ma...

Role Overview: As a Valuation Associate at PwC, your focus will be on providing analysis and valuation services for mergers, acquisitions, and other financial transactions. You will play a crucial role in helping clients make informed decisions by assessing the worth and potential risks of various deals. Your role will involve knowledge of key valuation methodologies for business entities and intangible assets, good communication skills, conducting in-depth research, and working effectively as part of a diverse team. Key Responsibilities: - Have a fair knowledge of various valuation methodologies such as Income Approach (DCF Method) and Market Approach (GPCM and GTM method) as well as the va...

As an M&A Analyst at our company, you will play a crucial role in the identification and evaluation of potential targets within the IT/Tech sector. Your responsibilities will include: - Identifying potential targets based on the criteria outlined in the M&A strategy. - Curating a list of companies by analyzing their financials and business details available on various platforms. - Contacting potential targets to express interest and coordinating with the leadership team for further discussions. - Setting up Data Rooms, facilitating the exchange of information, and liaising with legal and due diligence teams. - Working closely with the M&A team throughout the process, ensuring seamless coordi...

In this role at PwC, you will be focused on providing independent and objective assessments of financial statements, internal controls, and other assurable information to enhance credibility and reliability with stakeholders. Your responsibilities will include: - Preparing process flows, narratives, and risk & control matrices based on process discussions - Identifying process gaps and recommending improvements in line with industry best practices - Conducting tests to assess design and operating effectiveness, and proposing control enhancements - Documenting testing workpapers as per defined standards and quality benchmarks - Supporting the Manager in SOX scoping, control rationalization, a...

As a Project Representative, you will play a crucial role in advocating for the projects goals, objectives, and interests. You'll engage with various stakeholders, both within and outside the organization, to ensure successful project execution. - Represent the projects objectives and interests to internal and external stakeholders. - Prepare and deliver compelling project proposals to management and decision-makers. - Secure necessary funding, personnel, and other resources for project execution. - Collaborate with team members to ensure project milestones are met. - Regularly update stakeholders on project progress and address any concerns. - Resolve conflicts and maintain project alignmen...