962 Active Listening Jobs

Role & responsibilities Tele-caller: Calling and communication Leads follow-up Customer relationship management Data Management & reporting Reception: Front desk management Tele-calling and communication handling customer support Managing related report Collection of rent in 2nd step. Preferred candidate profile PUC/any degree

Role Overview: At PwC, you will be part of the risk and compliance team focusing on maintaining regulatory compliance and managing risks for clients. Your role will involve providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a reliable and contributing member of the team, you are expected to adapt to working with various clients and team members in a fast-paced environment. Every experience will be an opportunity for you to learn and grow, taking ownership and delivering quality work that drives value for clients and contributes to the success of the team. Building a brand for yourse...

As a Human Resource professional in our organization, your role will involve aligning the people strategy with the business strategy. You will partner with senior leadership to create policies and programs in line with the organization's goals and objectives. Key Responsibilities: - Develop and implement HR strategies and initiatives aligned with the overall business strategy - Consult with line management and provide daily HR guidance - Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention - Identify manpower requirements for new/existing departments - Oversee and manage a performance appraisal system that drives high...

In this role, you will be responsible for actively listening, demonstrating non-verbal communication skills, showing empathy, and effectively developing trust. You will provide clear and concise information to others through various communication formats for public and organizational consumption. Key Responsibilities: - Setting clear expectations and developing shared values - Working within a team environment - Demonstrating leadership potential through business acumen, teamwork, independent and strategic thinking, self-development, integrity, and the ability to work independently to achieve results Qualifications Required: - Strong interpersonal skills for effective communication with team...

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary role will be to provide exceptional service to clients by proactively identifying and resolving technical incidents. You will ensure that client infrastructure is configured, tested, and operational, leveraging your deep technical expertise to solve complex problems and enhance service quality. Your responsibilities will include: - Pre-emptive service incident resolution, product reviews, and operational improvements - Managing high-complexity tickets, performing advanced tasks, and providing diverse solutions while meeting service level agreement (SLA) conditions - Mentoring junior team members and working across...

As a Customer Representative at FirstSource, your primary role will involve responding to customer queries through chats, phone calls, and emails. You will be responsible for providing support and resolution to both existing and new queries related to the services provided by the client. Your contribution will be crucial in enhancing the overall customer experience, ensuring fast, friendly, and effective service with accurate and personalized solutions to inquiries from customers worldwide. Qualification Required: - Graduation/Under-graduation - Both freshers and experienced candidates are eligible - BE/Btech freshers and Masters freshers are not eligible - Btech and Master qualifications re...

At PwC, you will focus on providing advice and guidance to clients on tax planning, compliance, and strategy. You will help businesses navigate complex tax regulations and optimize their tax positions. In the role of tax compliance at PwC, your responsibilities will include validating clients" compliance with tax laws and regulations. This will involve reviewing and analyzing financial data, preparing and filing tax returns, and assisting businesses in meeting their tax obligations while minimizing risks of non-compliance. **Key Responsibilities:** - Engage in client projects to enhance tax compliance processes - Build and maintain resilient client relationships through clear communication -...

Role Overview: As a Telemarketer at POTENCIA ACADEMY located in Bathinda, your primary responsibility will be to engage with potential students over the phone to promote the academy's programs and services. This full-time on-site role will require you to excel in interpersonal communication, appointment scheduling, customer service, and sales. Key Responsibilities: - Engage with potential students over the phone to promote the academy's programs and services - Demonstrate strong interpersonal skills and effective communication - Schedule appointments efficiently and provide excellent customer service - Utilize sales skills to effectively promote the academy's offerings - Possess strong verba...

About the role Refer to you will be responsible for section You will be responsible for I provide support to colleagues in the UK and Ireland by understanding their reported issue troubleshooting and ensuring I use my skills and knowledge to resolve the issue in the most efficient manner delivering great service. In this job I am accountable for: Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvements and finding solutions by applying CI tools and techniques Responsible for completing tasks and transactions within agreed KPI's Knows and applies fundamental work theories/concepts/processes in own areas of work Resolving us...

About the role Refer to you will be responsible for section You will be responsible for I provide support to colleagues in the UK and Ireland by understanding their reported issue troubleshooting and ensuring I use my skills and knowledge to resolve the issue in the most efficient manner delivering great service. In this job I am accountable for: Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvements and finding solutions by applying CI tools and techniques Responsible for completing tasks and transactions within agreed KPI's Knows and applies fundamental work theories/concepts/processes in own areas of work Resolving us...

You will be a part of the national team with the core responsibility of winning back lost customers across India. Your key responsibilities will include: - Developing prospects and sales funnel by maintaining daily input among pre-identified data sets provided by the organization. - Actively listening and understanding the business contexts of clients. - Handling objections and resolving queries. - Demonstrating good verbal and written communication skills along with excellent presentation skills. - Closing sales over telephone and video calls on a monthly basis. - Being able to effectively communicate the competitive landscape and the benefits of the Indiamart Paid Package. No additional de...

As a Client Onboarding Specialist, your role is crucial in ensuring a smooth transition for new clients, aiming to establish long-term relationships. You will act as a bridge between the sales and customer success teams, focusing on maximizing the value clients receive from the platform or service. Your responsibilities will include: - Developing and implementing a structured onboarding process tailored to each client's needs. - Setting clear expectations and timelines during the onboarding phase. - Conducting training sessions, either live or recorded, to educate clients on product features and functionalities. - Assisting clients in setting up and customizing their accounts. - Supporting c...

Role Overview: The Project Management Officer (PMO) plays a crucial role in providing support services to the Engagement Managers to effectively govern engagements, plan and monitor progress, report on status, manage issues and risks, control change, oversee deliverables and quality, track obligations, adhere to contractual and commercial constraints, manage finances, and maintain electronic records. Key Responsibilities: - Assist Engagement Managers in governing engagements - Plan and track project progress - Report on project status - Manage issues and risks effectively - Control change management processes - Oversee deliverables and ensure quality standards are met - Track obligations and...

As an experienced process specialist, your role will involve defining and implementing processes across various life cycles such as Development, Maintenance, Transformation, Improvement, and Innovation. You will be responsible for reviewing service contracts, SOWs, and scope statements to gather requirements related to service, quality, risk, and compliance management. Additionally, you will be tasked with increasing process awareness within engagements by providing necessary process training, conducting process walkthroughs, assisting in tools setup, and conducting periodic audits covering process, quality assurance, compliance, metrics, and risk reviews aligned with customer expectations. ...

As a suitable candidate for the role, you will be responsible for the following key areas: Role Overview: You will be expected to actively listen, demonstrate non-verbal communication skills, show empathy, and communicate clearly and concisely. Developing trust with both the team and clients will be crucial for success. Key Responsibilities: - Provide clear and concise information through various communication channels for public and organizational consumption - Set clear expectations and develop shared values within the team - Demonstrate leadership potential through teamwork, independent and strategic thinking, self-development, and integrity - Proactively assume roles within projects and ...

As a Call Centre Executive at Toolsvilla.com, you will play a crucial role in connecting with buyers and sellers, pitching Toolsvilla's products and services, and contributing to changing the landscape of B2B procurements in the country. Your primary responsibilities will include: - Managing large volumes of inbound and outbound calls efficiently and effectively. - Identifying customer needs, resolving issues, and providing appropriate solutions through research. - Building and maintaining strong relationships with existing customers, sellers, and key stakeholders. - Meeting personal and team targets, both qualitative and quantitative. To excel in this role, you should meet the following req...

As a First Level Support Engineer at Iron Systems, you will play a crucial role in providing assistance to Full-time Time Engineers (FTEs) globally. Your responsibilities will include: - Providing first level contact and resolving issues for FTEs - Handling escalations, Service Review, and SLA Management - Supporting FTEs on various HR-related topics such as Salary, compensation, Joining, leaves, etc. - Maintaining FTE files and records in electronic and paper form - Handling FTE grievances formally and informally, escalating unresolved queries to the project Manager - Tracking, routing, and redirecting problems to the correct resources - Updating FTE issue data, producing reports for the Ma...

Role Overview: You will be responsible for managing the end-to-end operations of the branch, including Sales, Operations Management, Customer Service Delivery, Regulatory Compliance, and Customer Retention. Your role will involve administering and controlling complete branch operations related to distribution activities, customer services, business development, and general administration. Additionally, you will be identifying and mitigating organization-wide risks, implementing corrective action plans for process improvement, mentoring teams for enhanced customer satisfaction, managing escalations and customer complaints/issues, exploring business potential and opportunities, conceptualizing...

**Job Description:** As a candidate for the position, you will be responsible for providing support in managing mobile devices, particularly focusing on iOS devices. Your role will involve working with US wireless carriers such as AT&T and Verizon, including experience with carrier portals during US-based hours (~8-5 EST or CST). You will also be expected to demonstrate proficiency in stakeholder level Mobile Device Support, including eVIP staff, and possess strong problem-solving skills related to iOS mobile devices. Additionally, you must be able to effectively manage multiple priorities, independently prioritize tasks, and exhibit strong communication skills when interacting with end user...

Role Overview: As a Regional Manager - Supply, your main objective is to onboard vendors such as automobile technicians and towing vehicles in your assigned geographical region to ensure timely order fulfillment. You must be willing to travel frequently to effectively carry out your responsibilities. Key Responsibilities: - Source vendors in the assigned geographical regions - On-board vendors according to the company's terms and policies through the Mec+ application - Identify skill gaps and deploy the necessary vendors in the region - Ensure 100% fulfillment of orders received in the region - Train vendors on using the Mec+ application and completing orders through technology - Proactively...

Role Overview: You will be joining NTT DATA as a Senior Team Lead, Service Delivery Client Engineering, where you will play a crucial role in driving remote support for various service delivery management activities. Your responsibilities will include managing a team of technical engineers, ensuring service delivery as per SLA, identifying areas for improvement, participating in new client transitions and projects, and adhering to ISO compliances. Key Responsibilities: - Manage the overall team of L1, L1.5 technical engineers, and technical Leads. - Ensure client services are delivered as per SLA and report any deviations and improvements. - Lead daily huddles, identify performance-enhanceme...

You will be joining our team as a Remote Customer Service Executive in the exciting Travel and Tourism industry. Your role will involve gaining hands-on experience and rapidly developing your customer service and sales skills. **Key Responsibilities:** - Make outbound calls to India-based leads to promote tours and sell tour packages: - This involves proactive telemarketing where you will initiate contact with potential customers who have shown previous interest. - Your goal will be to directly promote various tour packages and achieve sales. - Required skills include high-volume calling in Hindi, Tamil, Malayalam, and English, rapport building, and a deep understanding of the product portfo...

Introduction The Onboarding Specialist is a key member of the HR Operations team, responsible for delivering a seamless and engaging onboarding experience for new hires. This role ensures that employees feel welcomed, informed, and supported as they begin their journey with our organization. Your Role And Responsibilities Onboarding Specialist is responsible for ensuring a seamless, engaging, and efficient transition of new hires into the organization. This role bridges HR, IT, hiring managers, and new employees to deliver a smooth onboarding experience from offer acceptance to full integration into the company culture. Key Responsibilities Pre-Onboarding Coordination Send welcome emails and...

Key Responsibilities - Be the main point of contact for communities across assigned cities of Tamil Nadu Onboarding and training of new members from time to time Daily review and monitoring of the work of assigned community members Share regular performance reports with the Community Operations Manager Requirements Ability to multi-task, prioritize and manage time effectively Good listening and problem solving skills Ability to work under stress and pressure Good interpersonal skills NOTE:- Proficient in Tamil language (both speaking and writing)

Role & Responsibilities Engage with U.S. customers through outbound/inbound calls to promote and sell products or services. Deliver compelling sales presentations and close deals with confidence. Maintain accurate call logs, lead status, and CRM updates daily. Meet and exceed assigned sales targets, KPIs, and performance metrics . Handle objections and convert prospects into paying customers through persuasive communication. Collaborate with team members to optimize sales scripts, campaigns, and closing strategies. Ensure professionalism and compliance with U.S. communication standards on every call. Preferred Candidate Profile Excellent verbal communication with a neutral U.S. accent . Prio...