300 Active Listening Jobs

At PwC, our team members in brand management, marketing, and sales collaborate to develop and implement strategic sales and marketing initiatives. Your primary focus will be on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Utilizing market research, digital marketing, creative campaigns, and effective sales strategies, you will engage clients, enhance the firm's brand and market presence, and help achieve organizational targets. Your role in brand management at PwC will involve developing and executing strategies to enhance and protect the company's brand image, managing brand campaigns, conducting market research, and ensuring consistency across all communication channels. In this dynamic environment, you are expected to be driven by curiosity and be a reliable team player. You will work with a variety of clients and team members, each presenting unique challenges and opportunities for growth. Every experience is seen as a chance to learn and improve. Taking ownership and consistently delivering high-quality work that adds value for our clients and contributes to team success are key expectations. As you progress within the Firm, you will be building your personal brand, creating more opportunities for advancement. To succeed in this role, you should have a learning mindset, take ownership of your development, appreciate diverse perspectives, sustain high performance habits, and actively listen and communicate effectively. Gathering information from various sources, analyzing facts, and understanding how the business operates are essential skills. Upholding professional and technical standards, adhering to the Firm's code of conduct, and developing commercial awareness are also important. As part of your activities, you will be responsible for understanding client requirements, creating designs using various software tools, producing high-end designs and animations, maintaining the firm's brand guidelines, and ensuring the quality of deliverables. Collaboration with different groups and proactive engagement in assigned tasks to meet deadlines are crucial aspects of your role. Demonstrating teamwork dynamics, contributing to a positive work environment, fostering team bonding, and seeking feedback and guidance are expected behaviors. Requirements for this position include a Bachelor's degree or equivalent in multimedia or a related field, basic knowledge of Microsoft Applications, 1-4 years of experience in graphic designing, proficiency in Adobe Suite (especially InDesign, Illustrator, and Photoshop), impactful design portfolio, creative thinking, attention to detail, adaptability to new design technologies, ability to work independently, and strong communication skills. This role involves rotational shift timings.,

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary responsibility is to provide exceptional service to clients by proactively identifying and resolving technical incidents. You will leverage your deep technical expertise to ensure that client infrastructure is configured, tested, and operational. Your role involves solving complex problems, enhancing service quality, and managing high-complexity tickets to meet service level agreement (SLA) conditions. Pre-emptive service incident resolution, product reviews, and operational improvements are part of your daily tasks. You will work across various technology domains such as Cloud, Security, Networking, and Applications, while mentoring junior team members. By conducting necessary checks, applying monitoring tools, and responding to alerts, you will identify and address issues before they escalate. Creating knowledge articles for frequent tasks/issues, training junior team members, and providing inputs for automation efforts are crucial aspects of your role. Engaging with third-party vendors, updating systems and portals, coaching L2 teams, and supporting project implementation and delivery are also key responsibilities. Your actions must adhere to client requirements and timelines. To excel in this position, you should have extensive Managed Services experience, a strong understanding of ITIL processes, and proven experience collaborating with vendors and third parties. Effective communication across different cultures, strong planning skills, a positive outlook under pressure, active listening skills, and adaptability to changing client needs are essential. A client-focused approach to create positive experiences and a Bachelor's degree in IT/Computing or equivalent qualification are required. NTT DATA, a trusted global innovator of business and technology services, serves 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in R&D annually. As a Global Top Employer with diverse experts in over 50 countries, the company offers services including consulting, data and artificial intelligence, industry solutions, and application development and management. NTT DATA is a leading provider of digital and AI infrastructure and is part of NTT Group, headquartered in Tokyo. NTT DATA is an Equal Opportunity Employer.,

As a supply chain professional, you will be responsible for preparing for the upcoming season by identifying the best supply solutions. Your role will involve ensuring the availability of components and optimizing the stock levels to support finished goods production. You will need to anticipate production capacity requirements and align planning management with the overall production strategy for finished goods. Additionally, you will be tasked with accurately pricing finished goods orders and ensuring timely delivery to meet customer expectations. It will be imperative for you to develop supplier supply chain management maturity and autonomy to improve overall supply flexibility and efficiency. As part of your responsibilities, you should also be vigilant in detecting any unacceptable situations that may have a negative impact on people and the planet, taking necessary steps to mitigate such effects. In this role, a customer/user-oriented approach is essential, focusing on delivering value and satisfaction to end users. You should base your decisions on facts and data, using evidence, analytics, and measurable outcomes to guide your actions. Your strong background in supply chain processes and operations will be crucial, as well as your analytical and mathematical skills to interpret data and solve complex problems efficiently. Being agile and reactive is key, as you will need to adapt quickly to changes and respond promptly to any supply chain issues that may arise. Maintaining a continuous improvement mindset is encouraged, always seeking ways to optimize and enhance supply chain performance. Proactively taking initiative to identify and drive improvements independently is highly valued, as well as collaborating effectively with various teams including technical, sport, supplier, and DPP teams. Aligning your work with business goals and long-term impact is essential, demonstrating a strategic and business-oriented approach to your supply chain management responsibilities. Strong communication skills and active listening are critical, engaging clearly and empathetically across teams to ensure effective collaboration and problem-solving.,

We are seeking a Mentoring Volunteer to join our team in India. This role is ideal for individuals looking to gain experience in mentoring and coaching while making a positive impact on the lives of others. As a Mentoring Volunteer, you will provide guidance and support to mentees, helping them navigate their personal and professional journeys. Responsibilities Provide guidance and support to mentees in their personal and professional development. Assist in developing mentoring plans tailored to individual mentees needs. Facilitate workshops and group sessions to promote skill development. Evaluate mentee progress and provide constructive feedback. Encourage and motivate mentees to achieve their goals. Skills and Qualifications Strong communication and interpersonal skills. Ability to build rapport and trust with mentees. Experience in leadership or coaching roles is a plus. Basic understanding of career development and mentoring principles. Patience and empathy in dealing with mentee challenges. Organizational skills to manage multiple mentee relationships effectively.

We are seeking a Mentoring Volunteer to join our team in India. This role is ideal for individuals looking to gain experience in mentoring and coaching while making a positive impact on the lives of others. As a Mentoring Volunteer, you will provide guidance and support to mentees, helping them navigate their personal and professional journeys. Responsibilities Provide guidance and support to mentees in their personal and professional development. Assist in developing mentoring plans tailored to individual mentees needs. Facilitate workshops and group sessions to promote skill development. Evaluate mentee progress and provide constructive feedback. Encourage and motivate mentees to achieve their goals. Skills and Qualifications Strong communication and interpersonal skills. Ability to build rapport and trust with mentees. Experience in leadership or coaching roles is a plus. Basic understanding of career development and mentoring principles. Patience and empathy in dealing with mentee challenges. Organizational skills to manage multiple mentee relationships effectively.

We are seeking a Mentoring Volunteer to join our team in India. This role is ideal for individuals looking to gain experience in mentoring and coaching while making a positive impact on the lives of others. As a Mentoring Volunteer, you will provide guidance and support to mentees, helping them navigate their personal and professional journeys. Responsibilities Provide guidance and support to mentees in their personal and professional development. Assist in developing mentoring plans tailored to individual mentees needs. Facilitate workshops and group sessions to promote skill development. Evaluate mentee progress and provide constructive feedback. Encourage and motivate mentees to achieve their goals. Skills and Qualifications Strong communication and interpersonal skills. Ability to build rapport and trust with mentees. Experience in leadership or coaching roles is a plus. Basic understanding of career development and mentoring principles. Patience and empathy in dealing with mentee challenges. Organizational skills to manage multiple mentee relationships effectively.

As a Change Manager - POD Leader within Enterprise Technology at EY, you will play a pivotal role in providing reliable, secure, and resilient technology services to support our 400,000 employees. Working at the forefront of innovative technologies, you will enable the adoption of emerging collaboration tools and top-tier technology infrastructure. Your primary focus will be on creating a superior customer experience through investment in innovation and operational excellence. Collaborating with technologists and business experts, you will contribute to meeting the evolving needs of our business, leading to personal growth opportunities, exciting learning experiences, career advancements, and the ability to make a meaningful impact. In this role, you will be responsible for designing and managing change campaigns to implement and drive the adoption of technology products across the entire organization. By enabling employees to embrace new ways of working, you will develop compelling change campaigns that resonate at all levels of the company, reinforcing EY's commitment to building a better working world. Key Responsibilities: - Support large, complex change projects within Enterprise Technology - Understand products requiring business change campaigns - Create awareness and deploy products effectively - Drive adoption through various channels across the EY estate This is a non-client facing role that offers flexibility to work from a home office with minimal travel requirements. You will report to the BRM Service Adoption Change Management Lead and collaborate with stakeholders across business and technology domains, key suppliers, legal and risk communities, and senior leaders within the firm. To qualify for this role, you should have: - 8-10 years of experience in leading complex change projects - Proficiency in developing large scale change management plans - Previous experience with end-user adoption, mobile, security, and Microsoft M365 products - Strong communication skills for effective engagement with leaders and end users Preferred qualifications include PROSCI certification, active listening skills, knowledge of the EY technology estate, problem-solving abilities, and experience with organizational change management methodologies. Additionally, expertise in stakeholder management, project lifecycle management, technical architecture development, and consultative questioning is beneficial. What We Offer: In this role, you will work in a diverse, globally integrated team with ample opportunities for growth and career development. You can benefit from flexible working arrangements and a comprehensive EY benefits package that focuses on your overall well-being. Continuous learning, transformative leadership, and a diverse and inclusive culture are some of the highlights of working at EY. Join us to embrace global opportunities, drive innovation, and make a significant impact on your terms. Your recruiter can provide more details on the benefits available in your region.,

As a Quality Manager / Architect, you play a crucial role in identifying how quality engineering and test technology can benefit the customer and assist in developing practical solutions based on this insight. Your responsibilities include test management at the project level, formulation and execution of test plans, and serving as the primary liaison between the client and the test team. Strong communication and people management skills are essential for success in this role. In addition to the general job description, for this specific grade, you are expected to be a highly seasoned Quality Assurance and Test Engineer with a significant impact on both customers and colleagues. Your expertise should extend to coaching and establishing new teams, as well as possessing years of experience working with diverse clients. Key Skills and Competencies for this role include: - Active Listening - Adaptability - Proficiency in Agile (Software Development Framework) - Familiarity with Appium - Attentiveness to detail - Automation Testing Management - Critical Thinking abilities - Defect Management skills - Capability in Giving Feedback - Embracing a Learning Mindset - Effective Problem-Solving skills - Experience with Selenium - Proficiency in Stakeholder Management - Strong Teamwork capabilities - Expertise in Test Analysis - Competence in Test Data Management - Proficiency in Test Design - Familiarity with Test Environment Management - Ability in Test Estimation - Proficiency in Test Management - Skill in Test Planning - Knowledge of Test Strategy development - Effective Time Management - Proficiency in UFT (Unified Functional Testing) - Strong Verbal Communication skills - Effective Written Communication abilities These competencies are critical for excelling in the role of a Quality Manager / Architect at this grade level.,

As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. It will be crucial for you to establish customers" needs and effectively explain and demonstrate products to them, including providing technical descriptions when necessary. Developing and maintaining a strong knowledge of our own products as well as those of our competitors will be essential for success in this role. To excel in this position, you should possess the ability to build rapport and trusting relationships with customers. Understanding the unstated needs of the customer and offering appropriate solutions will be key in driving sales. Strong communication skills, coupled with active listening abilities, will also be important aspects of your daily interactions with clients. Adaptability to a changing environment and a willingness to continuously learn and improve are traits that we value in our team members. Taking proactive ownership of tasks, maintaining a results-oriented approach, and prioritizing customer satisfaction are all qualities that we look for in potential candidates. The ability to multitask and effectively organize activities based on priority will also be beneficial in this role. In terms of job specifications, customer appointments for eye check-ups and sales will be provided by the company. You will receive 45 days of training to ensure that you are well-equipped to succeed in your role. Notably, there will be no cold calling required as part of your responsibilities. Additionally, you can look forward to a lucrative incentive plan, a fixed salary, and excellent growth opportunities within the company.,

You should have 0 to 3 years of preferred experience and a high school diploma. Proficiency in English is required, knowledge of Tamil is a plus. As a member of our team at Wedtree EStore Pvt Ltd, you will be responsible for greeting and directing customers according to their needs, providing detailed information about our products, addressing customer queries, and assisting with their purchase decisions. Cross-selling of products will also be a part of your responsibilities. You will ensure that products are adequately stocked and maintain accurate records. We are looking for individuals who are young, energetic, and dynamic, possessing excellent verbal communication and active listening skills. Sales and customer service skills, along with extensive knowledge of the merchandise we offer, are essential. Interpersonal skills and the ability to learn quickly are also highly valued. Wedtree EStore Pvt Ltd is a rapidly growing retail e-commerce company with three Business Units: Prashanti Sarees, offering an exclusive collection of sarees; Wedtree Lifestyle, specializing in Indian handicrafts gifts and home decor; and Maatshi, providing an exclusive range of ready-mades. We collaborate closely with artisans across India to showcase Indian products globally through our strong online presence and physical store outlets in Chennai, Hyderabad, and Bangalore. This is a full-time position with benefits such as food provision, health insurance, and Provident Fund. The work location is in person.,

As a Sales and Communication Specialist, you will be responsible for a variety of key tasks that are essential for successful customer engagement and sales outcomes. Your verbal communication skills must be clear, persuasive, and delivered with confidence to effectively engage with customers. Active listening is crucial in understanding customer needs and concerns genuinely, allowing you to tailor your responses effectively. Crafting and delivering compelling value-based sales pitches will be a core part of your role. You should be adept at objection handling, navigating doubts or resistance with confidence and empathy, and possess strong negotiation skills to guide customers towards favorable decisions without applying undue pressure. Building and maintaining customer relationships will be a significant focus. A customer-centric mindset is essential, ensuring that you are focused on helping rather than just selling. Timely, consistent, and professional follow-up management is crucial, as well as experience with CRM software such as Zoho, Salesforce, or HubSpot for effective customer relationship management. Your organizational and personal effectiveness will play a pivotal role in your success. Strong time management skills are necessary for handling multiple leads and calls efficiently. You should be target-oriented, consistently working towards and achieving sales goals. Adaptability is key, allowing you to adjust your tone and approach based on whether you are interacting with parents or students. Attention to detail is essential for logging accurate call notes and updates, while resilience and patience are critical for handling rejection professionally and bouncing back quickly from setbacks. In addition to these core skills, possessing bonus skills such as multilingual abilities (fluency in regional/local languages), basic tech savviness (using spreadsheets, calendars, and call dialers effectively), emotional intelligence (understanding customer emotions and responding with empathy), and presentation skills (ability to present plans or solutions clearly, even over calls) will provide you with a competitive edge in this role.,

As a valuable member of our team, you will collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning. Your role will involve designing and presenting compelling network solutions that address customer challenges and business objectives. You will utilize clear and concise communication skills to develop and deliver impactful presentations and demonstrations showcasing our network solutions. In addition, you will work closely with internal teams, including engineering and marketing, to develop proposal responses and solution documents. It will be essential for you to stay up to date on the latest network technologies and industry trends through continuous learning to ensure our solutions remain innovative and effective. Furthermore, you will have the opportunity to participate in industry events and conferences to build relationships and generate new leads. Your strong interpersonal skills and client relationship building abilities will be crucial in establishing connections and promoting our network solutions effectively.,

As a Product Consultant at Linways, you will play a crucial role in managing and ensuring the quality of our products while fostering strong relationships with our customers. Working closely with the Engineering Team and customers, your primary responsibility will be to gather valuable feedback from customers and act as a liaison to provide product support tailored to meet their requirements. Your role will involve configuring Linways products, resolving any issues or queries faced by clients with precision and efficiency, and conducting tests before product launches to guarantee optimal performance and quality. Your enthusiasm and dedication to helping customers achieve a high-quality educational experience will be essential in this role. You should possess excellent communication, writing, and presentation skills, along with a customer-oriented approach and the ability to adapt to various customer personalities with the right attitude. Problem-solving skills and a proactive attitude towards troubleshooting are highly valued, as you will be expected to investigate issues thoroughly and provide timely solutions to ensure customer satisfaction. In addition to maintaining a deep understanding of Linways products and their latest features, you will be responsible for informing customers about new updates, providing training sessions, and assessing their needs to deliver personalized solutions. Building trust through transparent communication, handling customer complaints effectively, and maintaining accurate records of interactions are key aspects of this role. Your goal will be to uphold the high quality of our products and services, contributing to the long-term success of our business and ensuring a positive experience for our customers. To excel in this role, we are looking for candidates with a bachelor's or master's degree in disciplines such as BCA/MCA, B.Tech/M.Tech, BBA/MBA, or M.Sc. Along with a passion for customer service, strong phone handling skills, active listening abilities, and a proactive approach to problem-solving are essential attributes we seek in an ideal candidate. If you are excited about leveraging technology to solve complex business problems, drive innovation, and deliver exceptional customer experiences, we invite you to be part of our team at Linways.,

As an Advisor at PhonePe Limited, you will play a crucial role in ensuring exceptional customer experience. Located in Bangalore and reporting to the Assistant Manager of Customer Experience, you will be part of a dynamic team dedicated to resolving customer issues promptly and effectively. The Customer Experience team at PhonePe is committed to taking complete ownership of customer problems and enhancing the product based on real-time insights and feedback. In this role, you will collaborate with various internal departments to enhance solutions and provide a seamless experience for our customers. Your responsibilities will include handling customer queries related to PhonePe accounts and transactions, utilizing both phone and data channels, following prescribed guidelines to achieve resolutions, and building customer trust through every interaction. You will be expected to maintain high productivity levels, escalate issues when required, recommend process improvements, and educate customers on maximizing the benefits of PhonePe. To excel in this role, you should possess excellent communication skills, a willingness to learn, active listening abilities, strong customer orientation, and the flexibility to adapt to different situations. Additionally, proficiency in English and Hindi, along with a graduation degree, is mandatory. Multilingual skills in South Indian languages are preferred. As a full-time employee at PhonePe, you will enjoy a comprehensive range of benefits including various insurance coverages, wellness programs, parental support initiatives, mobility benefits, retirement benefits, and other perks such as higher education assistance and car lease options. Join us at PhonePe if you are passionate about delivering exceptional customer service, enjoy working in a fast-paced environment, and are eager to contribute to the growth and success of a leading tech company in India.,

As the Learning & Development Manager / Sr.Executive / Executive at Nspira, a parent company of the Narayana Group, you will play a crucial role in identifying and addressing the training needs of both individuals and the organization. With a vast network of educational institutions across 23 states in India, including schools, colleges, and professional institutes, Narayana Group has been a pioneer in providing academic excellence for over four decades. Your responsibilities will include designing and implementing leadership development programs for mid and senior-level managers, utilizing the latest training techniques and models to create a positive and professional learning environment. You will lead by example, setting high standards through your conduct, work ethic, and integrity. Key skills required for this role include expertise in communication, presentation, and telephone etiquette, as well as the ability to deliver language and behavioral training. You should have experience in areas such as transaction analysis, leadership skills, team building, negotiation, and decision-making. Certification in training, knowledge of experiential learning, and a genuine interest in employee growth and development are essential. In return, we offer a competitive salary, a progressive career path, corporate exposure, and opportunities for personality development and leadership growth. We value passion, multitasking abilities, teamwork, communication skills, a positive attitude, and a commitment to learning and taking on challenges. At Nspira, we believe in promoting talent and providing a supportive work culture that encourages employee progression. Many of our staff members have grown within the organization, taking on new roles and responsibilities over the years. If you are ready to contribute to our mission of academic excellence and employee development, we invite you to apply for this role in Hyderabad or Bangalore by clicking on the "Apply" button.,

You will be responsible for supporting the planning and execution of global and regional internal communications plans to keep employees informed, engaged, and aligned with the company's strategy and culture. Your duties will include drafting, editing, and publishing internal communications content across various channels, maintaining the internal communications editorial calendar, and collaborating with regional and global teams to ensure consistency of tone, branding, and messaging. Additionally, you will assist in developing communication assets, support logistics and content for employee engagement events, and organize internal events as needed. You will also be required to assist and advise leaders in their communications, build relationships with business partners, and monitor and measure the effectiveness of internal communication efforts. To be successful in this role, you should have a background in Communications/Marketing, excellent English skills (verbal and written), and strong communication, collaboration, and planning skills with meticulous attention to detail. You should be self-directed, capable of working effectively in a fast-paced environment, and able to manage multiple projects simultaneously. Strong interpersonal skills, customer service skills, active listening, flexibility, and influencing skills are also essential. Additionally, you should be able to translate abstract business concepts into everyday language, perform well under deadlines, and be delivery-oriented. Experience working in an international and multicultural environment is desirable, as well as proficiency in using tools like Sharepoint, PlayPlay (videos), and Canva. Knowledge of additional languages is a plus. Calderys Group is a leading global solution provider for industries operating in high-temperature conditions, specializing in thermal protection for industrial equipment. The Group offers a wide range of refractory products and advanced solutions to enhance steel casting, metallurgical fluxes, and molding processes. With a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, Calderys Group provides its employees with a world of opportunity. The company has a legacy of over 150 years and is committed to excellence, teamwork, customer-centricity, and a proactive mindset. Sustainability and innovation are at the core of the business, reflecting the purpose of supporting customers in building a better world through sustainable solutions. The company values tenacity, accountability, multiculturalism, and authenticity, driving its purpose forward. At Calderys Group, performance is recognized, and learning is promoted. The company believes in providing its employees with opportunities to develop their potential in a diverse, inclusive, and collaborative environment. It is a place where individuals can grow, learn, and thrive, with each day presenting new and exciting challenges. Calderys Group is built on a legacy of excellence and is dedicated to shaping the future through its services and solutions. For more information, please visit Calderys.com.,

The Delivery Quality Assurance (DQA) Professional plays a crucial role in ensuring the setup, review, audit, and enhancements of quality within engagements. Their primary responsibility includes supporting engagement setup, facilitating a seamless transition from sales, and ensuring that both Capgemini and contractual requirements are met. They are tasked with defining and adjusting processes and process assets to align with the specific needs of business units, accounts, and engagements, thereby enabling a standardized way of working. Monitoring engagement execution through regular reviews, tracking planned activities, and suggesting mitigation actions are also part of their duties to aid Delivery Governance. Additionally, they collaborate with Client teams, support Client or third-party audits, and drive improvements at the engagement/account level using methodologies such as Six Sigma, Lean, etc. The DQA Professional also provides consulting services related to Agile, Service Management, Six Sigma, Lean, and assists in the sales/bid process by offering insights on Capgemini processes, Delivery Governance, process assets, and platforms. As a Delivery Quality Assurance Manager, your role involves planning and managing the setup, execution, reviews, process improvements, process definition, and adaptation of process assets. You will provide delivery governance support for 5-6 engagements, enable sales, and manage stakeholder relationships effectively. Key Skills (Competencies) required for this role include: - Active Listening - Adaptive Thinking - Analytical Thinking - Assertiveness - Attention to Detail - Business Agility - Change Management - Conflict Management - Continuous Improvement - Decision-Making - Emotional Intelligence - Financial Control - Influencing - Innovation - Managing Difficult Conversations - Negotiation - Proactiveness - Problem Solving - Project Governance - Project Management - Project Planning - Project Reporting - Project Tracking - Relationship-Building - Risk Assessment - Risk Management - Scope Management - Stakeholder Management - Strategic Governance - Strategic Thinking - Team Management - Time Management - Unified Project Management (UPM) - Unified Service Management (USM),

Excellent Opportunity with HCLTech || International Voice process || Navalur Location Experience: 1 to 4years Shift Timings: Night Shift(US Shift) Location: Navalur, Chennai. JOB SUMMARY We seek an experienced Customer Service Executive Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate and timely reimbursement. The ideal candidate should possess strong communication skills, attention to detail, and be willing to work in US shifts. KEY WORDS Excellent Verbal and Written Communication, Voice process, International Calling REQUIRED SKILLS: Any International Voice Experience Strong verbal and written communication skills Should possess neutral accent and good adoption to US culture. Ability to resolve provider queries in the first point of contact. Focus on delivering a positive customer experience Should be professional, courteous, friendly, and empathetic Should possess active listening skills Good data entry & typing skills Ability to multi task. Capable of handling fast-paced, innovative, and constantly changing environment Should be a team player. Ability to contribute to the process through improvement ideas. FORMAL EDUCATION AND EXPERIENCE Graduation (any stream) 12 - 24 months of process experience in voice process. Show more Show less

Generates IT (information technology) sales and business, develops relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services, and establishes and meets sales goals. Responsibilities Identify and pursue new sales opportunities in the IT sector Develop and maintain strong relationships with clients Understand client needs and recommend appropriate IT solutions Prepare and deliver compelling sales presentations and proposals Negotiate contracts and close sales deals Collaborate with technical teams to ensure solution feasibility Meet or exceed monthly and quarterly sales targets Maintain accurate records of sales activities and client interactions Stay informed about industry trends and competitor offerings Provide post-sale support and ensure customer satisfaction Requirements Proven experience in IT sales or a related field Strong understanding of IT products and services Excellent communication and presentation skills Ability to build and maintain client relationships Self-motivated and goal-oriented Strong negotiation and closing skills Ability to work independently and as part of a team Proficiency in CRM software and Microsoft Office Suite Bachelor's degree in Business, IT, or a related field preferred Willingness to travel as needed

Greetings from Infosys BPM Ltd., We are looking for individuals to join our team as Customer Support Voice Process Executives in Pune. As a Process Executive, you will be responsible for providing first-level resolution to customers and diagnosing technical issues. Your role will involve delivering exceptional customer service, building rapport with customers, handling objections efficiently, and documenting customer interactions in the service management system. Key Responsibilities: - Provide first-level resolution to customers and escalate more complex issues when necessary. - Diagnose and troubleshoot technical issues. - Deliver exceptional customer service by acknowledging issues promptly and using positive language. - Build rapport with customers through active listening and effective communication. - Handle objections and concerns efficiently to ensure a smooth resolution. - Document and track customer interactions and technical issues. - Stay updated with product knowledge and industry trends. - Participate in training programs to enhance technical and customer service skills. The ideal candidate should have excellent communication skills and be willing to work in US shift timings. You will also be required to complete specific training programs set by the client. The role involves flexible shifts, 100% work from office, and no hybrid work arrangements. Preferred Qualifications: - Full-time Graduates with additional certifications in customer service/upskilling. Infosys BPM is an equal opportunity employer, and we are committed to creating an inclusive environment for all employees. Thank you for considering a career with Infosys BPM Ltd. Talent Acquisition Team Infosys BPM Ltd,

As a Sales Manager for our International Sales division focusing on the Middle East, Brazil, and OEM Sales, based in Kanpur, your main responsibility will be to understand customer needs in the target market and provide competitive products from our portfolio. You will play a crucial role in supporting business development, sales, and relationship management efforts to drive sustainable revenue growth and customer satisfaction. Building a strong teamwork within the sales department is essential to enhance customer satisfaction and increase market share. The ideal candidate for this role should possess the following skills: - Active listening, effective communication, and interpersonal skills - Analytical and critical thinking skills - Leadership, delegation, and negotiations skills - Coaching and mentoring skills - Proficiency in MS Office (Word, Excel, PowerPoint), MS Project If you are a proactive and results-oriented individual with a passion for sales and customer satisfaction, we would like to hear from you.,

As a Counter Sales Associate, your role is to ensure a positive and welcoming experience for all customers visiting the shop or factory outlet. Your primary objective is to provide cheerful and efficient service, meet customer needs, drive sales, and enhance customer satisfaction. You will warmly greet customers as they enter the shop, demonstrating a friendly and welcoming demeanor. Throughout their visit, you will engage with customers enthusiastically, understanding their requirements and preferences related to products such as Aromatics, aroma diffusers, aroma oils, Hindu pooja products, and more. It is essential to develop a strong knowledge of the product range to effectively assist customers, answer their queries, and provide informed recommendations. Additionally, you will offer refreshments to customers, guide them through the product selection process, process orders accurately, and handle transactions efficiently. Identifying opportunities for upselling and cross-selling complementary products will be part of your responsibilities. You will also maintain a clean, organized, and visually appealing counter and display area, address customer inquiries professionally, and build positive relationships to encourage repeat business. Key Skills and Qualities required for this role include excellent interpersonal and communication skills, a cheerful and enthusiastic attitude, customer focus, active listening, willingness to learn about products, sales orientation, professional appearance, patience, basic math and cash handling skills, and the ability to work well in a team. To be considered for this position, you should have at least 1 year of work experience, reliable commuting or plans to relocate to Chandigarh, and preferably possess a driving license. Joining our team as a Counter Sales Associate will provide you with the opportunity to contribute to sales growth, deliver exceptional customer service, and collaborate with colleagues to achieve common goals.,

As a part of the talent and development team at PwC, your primary focus will be on identifying, deploying, training, and enabling talent through talent identification and enhancing employee skills and knowledge. Your role will involve collaborating with subject matter specialists and project teams to devise effective strategies for locating, assessing, educating, and training employees in alignment with market developments and firm strategy. In the recruitment and talent acquisition department, your responsibilities will include attracting and selecting top talent to join the organization, ensuring that individuals hired align with PwC's values and contribute to its overall success. In this role, you are expected to be driven by curiosity and be a reliable member of a team that thrives in a fast-paced environment. Your ability to adapt to working with various clients and team members, each presenting unique challenges and scope, will be crucial. Every experience will serve as an opportunity for learning and growth, as you take ownership and consistently deliver high-quality work that adds value for clients and contributes to the team's success. Your journey within the firm will also involve building a personal brand that opens doors to more opportunities. To excel in this role, it is essential to possess certain skills, knowledge, and experiences. These include applying a learning mindset, taking ownership of your development, appreciating diverse perspectives, adopting habits for sustaining high performance, actively listening, seeking feedback, gathering information from various sources, building commercial awareness, and adhering to professional and technical standards and the firm's code of conduct. In the position of Human Resources - Experienced Recruiting - Associate at PwC, you will play a pivotal role in driving the firm's people strategy by fully leveraging the skills and talents of all individuals. Your responsibilities will revolve around creating a unique people experience for each individual, supporting the firm's values, and working with core competencies to measure and drive success in the marketplace. As a Senior Associate, you will be part of a team of problem solvers, assisting in solving complex business issues from strategy to execution. Your responsibilities will include using feedback and reflection to develop self-awareness, delegating tasks to provide stretch opportunities, proposing innovative solutions, reviewing work for quality and relevance, sharing relevant thought leadership, communicating clearly to influence others, adapting behavior to build relationships, and upholding the firm's code of ethics and business conduct. Preferred qualifications for this role include a Bachelor's degree or specialization in Human Resources, working-level knowledge of lateral or experienced recruiting/sourcing strategy development and execution, experience in driving recruiting lifecycle results, and the ability to contribute positively in a fast-paced, changing work environment. Education Level: Undergraduate Degree preferred or equivalent experience Experience Level: Minimum 1.6 Years Experience,

As a Service Operations Support in 3-phase SERVICE, you will be responsible for delivering exceptional service to existing customers. With a minimum of 10-12 years of experience, you will specialize in handling 3-phase UPS Break Down Maintenance, Preventive Maintenance, and installation and commissioning. Your leadership skills will be utilized in managing a team of 2-3 engineers and executing projects with vendor coordination. Assigning calls to ASPs and ensuring task completion will be a key aspect of your role. Your proactive approach will involve promptly following up on service requests, providing customer feedback, and conducting safety checks on all UPS and supplied equipment during routine visits. You will also conduct onsite training for customers" facility teams to educate them on safe and effective UPS system use and maintain necessary records. Identifying business opportunities to increase service revenue through AMC, UPS accessories, and batteries inquiries will be an important focus. Establishing field test methods, monitoring test quality, providing recommendations for UPS performance improvements, and presenting findings to managers and supervisors will be part of your responsibilities. Additionally, you will ensure the calibration of measuring instruments and availability of necessary items in the toolkit for field use. Monitoring inventory levels and reordering materials when required will also be part of your duties. Qualifications: - Diploma or Bachelor's Degree in Electrical or Electronics Engineering is highly desirable Skills: - Process-oriented and customer-focused individual with a drive to provide the highest level of field service support to improve sales and profitability - Knowledge of UPS systems and working knowledge of the electrical industry - Strong interpersonal skills - Excellent active listening and customer service skills Join our team as a Service Operations Support and contribute to efficient service delivery for all accounts within the assigned area.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. You should have experience in contact centers and be able to handle daily tasks through various forms and mediums of communication, whether written, verbal, or via phone. Prior experience in Contact Center transformation is essential to succeed in this role. Meeting quality and productivity targets within defined timelines to ensure Service Level Agreements (SLAs) are crucial to avoid penalties due to SLA misses. Accuracy in task completion is a key requirement, and you should demonstrate analytical capabilities in your work. Adherence to established policies, procedures, and compliance is necessary to achieve a satisfactory audit rating. Knowledge of ITES/BPO/KPO/Customer Service/Operations is expected, along with transformation and QA skills in Contact Center operations. Proficiency in the English language is essential, and exposure to the business domain is an added advantage. Excellent grasping abilities to understand various processes, along with strong team player skills and effective verbal and written communication, are important traits for this role. You should be willing to work in a 24/7 environment, adhere to the company's service agreement norms, and have the flexibility to work on holidays and weekends. Commitment, focus, adaptability, and strong numerical skills combined with a positive attitude and attention to detail are required to succeed in this challenging work environment. Seeking feedback for self-improvement, ability to work under high pressure, and passing thorough background and reference checks are part of the job expectations. The primary skills required include Customer Service Associate/Customer Care Representative roles, while secondary skills involve active listening, adaptability, problem-solving, stakeholder management, and teamwork. Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world. With a diverse team of over 340,000 members in more than 50 countries, Capgemini delivers end-to-end services and solutions leveraging AI, cloud, and data capabilities. With a focus on client needs and industry expertise, Capgemini aims to unlock technology's value and create a positive impact on enterprises and society.,