986 Active Listening Jobs

Responsibilities: Handle inbound and outbound customer calls professionally Provide accurate information and resolve customer queries efficiently Maintain call records and ensure customer satisfaction Follow company guidelines and quality standards

Responsibilities: Handle inbound and outbound customer calls professionally Provide accurate information and resolve customer queries Maintain call records and follow company process guidelines Ensure high-quality service and customer satisfaction

Responsibilities: Handle inbound and outbound customer calls related to e-commerce queries Provide accurate information and resolve customer issues efficiently Maintain call records and ensure customer satisfaction Coordinate with internal teams for escalations and order-related issues

As a Security Managed Services Engineer (L2) at NTT DATA, your primary role is to ensure the operational functionality of clients" security infrastructures and systems. Here is what your day at NTT DATA may typically involve: - Monitor, identify, investigate, and resolve technical incidents and problems with a proactive approach. - Handle client requests or tickets with technical expertise to ensure resolution within agreed service level agreements (SLAs). - Actively manage work queues, perform operational tasks, and update tickets with resolution actions. - Collaborate with automation teams to optimize efforts and automate routine tasks for seamless shift changes. - Audit incident and reque...

Hearing Healthcare Pvt. Ltd. is Rajasthans largest and fastest-growing network of modern Hearing Aid & Speech Therapy Clinics , operating across multiple cities in Rajasthan . We are committed to improving lives through better hearing, premium technology, and ethical patient care. Our team works with globally leading brands such as Signia, Phonak, Widex, and Starkey, and we maintain a culture focused on growth, learning, and excellence. Roles & Responsibilities Handle online leads and incoming calls , explain services, and convert them into clinic visits. Make outbound follow-up calls to leads until closure. Maintain data in CRM / Excel / Google Sheets . Assist at the front desk / reception ...

"Exciting opportunity for freshers and experienced professionals to start or grow their career in the BPO industry!" Why Foundever? Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, were the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. We are delighted to invite you to our upcoming walk-in recruitment drive, where you can explore career opportunities in the following roles: US Voice Process (Ecommerce...

Handle inbound customer calls for debit/credit card and home loan upgrades, provide accurate information, resolve queries, maintain call quality standards, ensure customer satisfaction, and follow process compliance. HR Connect-Ms.Durga- 80721 35893 Required Candidate profile Must have good English & Hindi communication, confident on calls, basic computer & typing skills, willing to work 6 days with rotational week off, age up to 32, fresher or experienced.

Description We are seeking a motivated Telesales Executive to join our team in India. This role is ideal for freshers/entry-level candidates looking to start their career in sales and customer service. Responsibilities Conduct outbound calls to potential customers to promote products and services. Identify customer needs and provide tailored solutions to meet those needs. Achieve sales targets and objectives set by the management. Maintain accurate records of customer interactions and sales activities in the CRM system. Provide excellent customer service and follow-up on leads in a timely manner. Collaborate with the sales team to develop strategies for increasing sales. Stay updated on prod...

As a Customer Care Specialist in the Real Estate Business, you will play a crucial role in ensuring excellent service standards and maintaining high customer satisfaction. Your primary responsibilities will include: - Managing phone calls and responding to customer inquiries promptly - Generating sales leads and identifying customers" needs to achieve satisfaction - Building sustainable relationships and trust with customer accounts through open and interactive communication - Providing accurate, valid, and complete information using the right methods/tools - Meeting personal/customer service team sales targets and call handling quotas - Handling customer complaints, providing appropriate so...

Role Overview: You will be part of a team at NTT DATA, a company known for its technical excellence and innovation. Your role as an MS Engineer involves providing technical support to field engineers, technicians, and product support personnel. You will be responsible for diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, software, and networked systems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions. Key Responsibilities: - Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational - Perform necessary checks, apply monitoring tools, and resp...

Job Description: As a Client Relationship Manager, your role involves being the main point of contact for clients. You will develop and maintain strong relationships to ensure customer satisfaction and retention. Understanding client needs and ensuring they are effectively met is crucial. Handling client inquiries, complaints, or issues promptly and professionally is a key responsibility. You will coordinate with internal departments such as sales, operations, and tech to resolve client concerns. Ensuring timely delivery of products/services and tracking the progress of client requests are part of your project coordination tasks. Additionally, you will maintain records of interactions, trans...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Description We are seeking enthusiastic individuals for our voice process team who are fluent in Bengali and/or Hindi. This role involves engaging with customers through phone calls to provide excellent service and support. Responsibilities Engage with customers through voice calls in Bengali/Hindi to provide assistance and resolve queries. Understand customer needs and provide appropriate solutions or guidance. Maintain a high level of customer satisfaction by delivering exceptional service. Document customer interactions and feedback accurately in the system. Collaborate with team members to improve processes and enhance customer experience. Skills and Qualifications Fluent in Bengali and/...

Description We are seeking a motivated individual for the position of Bengali Voice Process in India. This role involves assisting customers through voice interactions in Bengali, ensuring they receive the highest level of service. Responsibilities Handle incoming calls and provide assistance to customers in Bengali. Communicate effectively with customers to understand their needs and resolve queries. Maintain a high level of professionalism and customer service at all times. Document customer interactions accurately in the system. Collaborate with team members to improve service delivery and customer satisfaction. Skills and Qualifications Fluent in Bengali and English, both spoken and writ...

Description We are seeking a motivated and customer-oriented Telecaller to join our inbound BPO team. The ideal candidate will be responsible for handling incoming calls from customers, providing them with information, and assisting with their inquiries to ensure a positive customer experience. Responsibilities Handle inbound calls from customers and provide excellent service. Assist customers with inquiries, complaints, and product information. Maintain accurate records of customer interactions and transactions. Follow up on customer calls as necessary to ensure resolution of issues. Work collaboratively with team members to achieve performance targets. Skills and Qualifications Excellent v...

Description We are looking for enthusiastic and motivated freshers/entry-level candidates to join our voice process team. This role involves engaging with customers over the phone, providing support, and ensuring high levels of customer satisfaction. Responsibilities Handle inbound and outbound calls efficiently and professionally. Provide excellent customer service by addressing inquiries and resolving issues. Maintain accurate records of customer interactions and transactions. Follow communication scripts when handling different topics. Collaborate with team members to improve processes and customer satisfaction. Skills and Qualifications Strong verbal communication skills in English and r...

Job Description Customer Service Representative, isresponsible for communicating with customers, addressing their inquiries, resolving complaints, and ensuring a positive customer experienceCustomer Service Representative, isresponsible for communicating with customers, addressing their inquiries, resolving complaints, and ensuring a positive customer experienceCustomer Service Representative, isresponsible for communicating with customers, addressing their inquiries, resolving complaints, and ensuring a positive customer experienceCustomer Service Representative, isresponsible for communicating with customers, addressing their inquiries, resolving complaints, and ensuring a positive custome...

Role Overview: You will be joining Amura Health as an experienced Leadership & Behavioural Trainer where your main responsibility will be to design and deliver impactful training sessions that focus on enhancing communication, collaboration, emotional intelligence, and overall interpersonal effectiveness within the organization. Your goal will be to empower employees at all levels with essential soft skills that contribute to high performance, positive work culture, and effective client interactions. Key Responsibilities: - Design, develop, and deliver leadership training programs aimed at improving the leadership skills of managers and team leaders in various departments. - Focus on develop...

As a Customer Service Executive, your role will involve managing incoming calls from clients to ensure timely delivery of services. You will be responsible for building professional rapport with both internal and external customers by actively listening to their concerns and comments. It will be important for you to maintain compliance with department conventions and standards through accurate data entry. Key Responsibilities: - Identify opportunities for process and service improvements and provide recommendations for enhancements - Demonstrate positive Customer First behaviors to uphold a high level of customer service consistently - Proactively identify potential issues with clients and c...

As a Technical Account Specialist at NTT DATA, you will play a crucial role in managing all technical aspects of the company's relationship with its clients. Your main responsibility will be to act as the clients" trusted advisor, delivering the highest quality of technical service to ensure the ultimate client experience. Key responsibilities: - Understand the client's operations, monitor and track their support needs, troubleshoot issues, and identify opportunities for improvement. - Provide the highest level of technical knowledge, support, and services to the client. - Take accountability for the overall technical responsibility for proposed services solutions and collaborate closely wit...

As a Demand Generation Specialist, your role involves effectively making outbound calls, conducting web research on publicly available domains, setting up appointments with prospects, and meeting internal quality standards. **Key Responsibilities:** - Follow communication scripts when handling different topics - Identify customers" needs, clarify information, research every issue, and provide solutions and/or alternatives - Build sustainable relationships and engage clients by going the extra mile - Keep records of all conversations in our database in a comprehensible manner - Frequently attend in-house educational seminars to improve knowledge and performance level - Meet personal/team qual...

Role Overview: As a Technical Account Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for managing all the technical aspects of the company's relationship with its clients. Your role will involve acting as the client's trusted advisor, delivering the ultimate client experience by providing the highest quality of technical service. Key Responsibilities: - Understand the client's operations, monitor and track their support needs and service requests, troubleshoot issues, and identify opportunities to improve availability. - Provide the highest level of technical knowledge, support, and services to the client. - Take accountability for the overall technical resp...

About The Company Orange Health is India's leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on o...

Role & responsibilities Tele-caller: Calling and communication Leads follow-up Customer relationship management Data Management & reporting Reception: Front desk management Tele-calling and communication handling customer support Managing related report Collection of rent in 2nd step. Preferred candidate profile PUC/any degree