Nearwala Field Marketing Executive Responsibilities: Onboard local businesses to the Nearwala app. Promote the Nearwala app to users via on-ground activities. Gather market insights and user/merchant feedback. Support sales efforts and track performance. Qualifications: Experience in field marketing or direct sales. Strong communication and interpersonal skills. Proactive and results-driven. Travel required, own two-wheeler preferred. Bachelor's degree preferred. Job Types: Full-time, Contractual / Temporary, Freelance Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Monday to Friday Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Performance bonus Application Question(s): This role requires significant outdoor fieldwork. Please apply only if you're interested Location: Kochi, Kerala (Required) Willingness to travel: 100% (Preferred) Work Location: In person
We are seeking a motivated and customer-focused Customer Support Representative to join our team in Coimbatore. This is a Work From Home position, offering flexibility and convenience. The ideal candidate will be responsible for providing timely and effective support to our customers, resolving inquiries, and ensuring a positive customer experience. Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and efficient manner, from your home office. Provide accurate information about Nearwala's products and services. Troubleshoot and resolve customer issues, escalating complex problems as needed. Maintain accurate customer records and document all interactions. Gather and analyze customer feedback to identify areas for improvement. Collaborate with other team members to ensure customer satisfaction. Proactively identify and address potential customer concerns. Maintaining a strong knowledge of company policies and procedures. Skills: Excellent verbal and written communication skills in Tamil, Malayalam and English Strong problem-solving and analytical abilities. Ability to remain calm and composed in high-pressure situations. Proficiency in using CRM systems and other support tools. Active listening and empathy. Strong organizational and time-management skills. Basic Computer skills. Self-discipline and the ability to work independently in a remote environment. Reliable internet connection and a suitable home workspace. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Prior customer service experience is a plus. Familiarity with the Coimbatore market is an advantage. Ability to work flexible hours, including weekends and holidays. Job Type: Full-time Pay: ₹7,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Work from home Schedule: Monday to Friday Weekend availability Language: English (Required) Tamil (Required) Malayalam (Required) Work Location: In person
We are seeking a motivated and customer-focused Customer Support Representative to join our team in Coimbatore. This is a Work From Home position, offering flexibility and convenience. The ideal candidate will be responsible for providing timely and effective support to our customers, resolving inquiries, and ensuring a positive customer experience. Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and efficient manner, from your home office. Provide accurate information about Nearwala's products and services. Troubleshoot and resolve customer issues, escalating complex problems as needed. Maintain accurate customer records and document all interactions. Gather and analyze customer feedback to identify areas for improvement. Collaborate with other team members to ensure customer satisfaction. Proactively identify and address potential customer concerns. Maintaining a strong knowledge of company policies and procedures. Skills: Excellent verbal and written communication skills in Tamil, Malayalam and English Strong problem-solving and analytical abilities. Ability to remain calm and composed in high-pressure situations. Proficiency in using CRM systems and other support tools. Active listening and empathy. Strong organizational and time-management skills. Basic Computer skills. Self-discipline and the ability to work independently in a remote environment. Reliable internet connection and a suitable home workspace. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Prior customer service experience is a plus. Familiarity with the Coimbatore market is an advantage. Ability to work flexible hours, including weekends and holidays. Job Type: Full-time Pay: ₹7,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Work from home Schedule: Monday to Friday Weekend availability Language: English (Required) Tamil (Required) Malayalam (Required) Work Location: In person
Role Summary The Business Operations & Growth Manager at Nearwala will be responsible for planning, executing, and monitoring end-to-end business, sales, and marketing activities across all active and upcoming locations. This role will act as the bridge between shop operations, user acquisition strategies, and marketing performance — ensuring consistency, efficiency, and growth in both B2B (shops) and B2C (users) functions. Key Responsibilities Shop-Side Operations (B2B) ● Coordinate and oversee shop data collection, onboarding, and branding ● Ensure effective shop training, engagement, and support systems ● Supervise local marketing and promotional execution at shop level ● Track and evaluate growth metrics of onboarded shops and share performance insights ● Develop SOPs for standardised shop experience across cities User-Side Acquisition & Marketing (B2C) ● Plan and execute user acquisition strategies (online + offline) ● Oversee social media, influencer, and local event-based campaigns ● Collaborate with content & design teams to ensure message consistency ● Track, analyse and improve campaign performance & ROI ● Develop a feedback loop from users to optimise app experience Cross-Functional Operations ● Coordinate between tech, marketing, field ops and analytics teams ● Maintain operational dashboards and daily/weekly growth reports ● Drive standardisation and compliance across locations ● Proactively identify challenges and recommend scalable solutions Required Skills & Qualifications ● 3+ years of experience in business operations, sales/marketing, or growth management ● Strong leadership, team coordination, and multitasking abilities ● Data-driven decision-maker with excellent analytical and reporting skills ● Familiarity with tools like Microsoft PowerBI, Excel/Google Sheets, CRM systems, and performance dashboards ● Excellent communication skills in English and local languages ● Prior experience in a startup/retail-tech/e-commerce environment is a plus Location Hybrid/Field-based (Pan-India), with occasional travel to expansion cities like Mumbai, Delhi, Kochi, etc. Job Type: Full-time Pay: ₹35,000.00 - ₹100,000.00 per month Benefits: Flexible schedule Schedule: Monday to Friday Weekend availability Supplemental Pay: Performance bonus Application Question(s): Can you start immediately? Work Location: In person
Company Description NearPay Innovations Pvt Ltd, Nearwala is a mobile app focused on revolutionizing the shopping experience by providing deals and discounts from local stores. The company is spread across Bangalore, Kerala, and Hyderabad. Nearwala leverages AI-driven technology to empower small retailers and offers personalized recommendations, real-time discounts, and CRM solutions to enhance customer engagement and drive sales. Responsibilities Develop and maintain robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js). Collaborate with the development team to design, implement, and test new features. Optimize application performance and ensure scalability. Write clean, well-structured, and efficient code that adheres to best practices. Troubleshoot and debug application issues. Stay updated with the latest trends and technologies in the MERN stack. Requirements 1-2 years of experience in MERN stack development. Strong understanding of JavaScript and its modern features (ES6+). Proficiency in React.js and its ecosystem (Redux, Context API, Hooks). Experience with Node.js and Express.js for building server-side applications. Knowledge of MongoDB for database management. Familiarity with RESTful APIs and API design principles. Experience with version control systems (Git). Good problem-solving and analytical skills. Ability to work independently and as part of a team Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Flexible schedule Schedule: Monday to Friday Weekend availability Application Question(s): This role requires the completion of an assignment within 48 hours. Please apply only if you are confident you can meet this timeframe. Experience: MongoDB: 1 year (Required) Express.js: 1 year (Required) React: 1 year (Required) Node.js: 1 year (Preferred) Work Location: In person
Company Description NearPay Innovations Pvt Ltd, Nearwala is a mobile app focused on revolutionizing the shopping experience by providing deals and discounts from local stores. The company is spread across Bangalore, Kerala, and Hyderabad. Nearwala leverages AI-driven technology to empower small retailers and offers personalized recommendations, real-time discounts, and CRM solutions to enhance customer engagement and drive sales. Responsibilities Develop and maintain robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js). Collaborate with the development team to design, implement, and test new features. Optimize application performance and ensure scalability. Write clean, well-structured, and efficient code that adheres to best practices. Troubleshoot and debug application issues. Stay updated with the latest trends and technologies in the MERN stack. Requirements 1-2 years of experience in MERN stack development. Strong understanding of JavaScript and its modern features (ES6+). Proficiency in React.js and its ecosystem (Redux, Context API, Hooks). Experience with Node.js and Express.js for building server-side applications. Knowledge of MongoDB for database management. Familiarity with RESTful APIs and API design principles. Experience with version control systems (Git). Good problem-solving and analytical skills. Ability to work independently and as part of a team Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Flexible schedule Schedule: Monday to Friday Weekend availability Application Question(s): This role requires the completion of an assignment within 48 hours. Please apply only if you are confident you can meet this timeframe. Experience: MongoDB: 1 year (Required) Express.js: 1 year (Required) React: 1 year (Required) Node.js: 1 year (Preferred) Work Location: In person
We’re looking for a creative and enthusiastic Social Media Assistant to join the Nearwala team. Key Responsibilities: 1. Content Creation & Ideation Develop engaging content (posts, reels, stories) tailored for Instagram, Facebook, and YouTube Shorts. Create regional content that resonates with audiences in Kerala, Karnataka, Tamil Nadu, Telangana, and Delhi. Stay updated on trends, memes, reels, and festival-related content ideas. Write captions, hooks, and headlines that drive engagement and brand love. 2. Visual Content Management Collaborate with graphic designers and videographers to design posts and short videos. 3. Social Media Strategy Plan weekly/monthly content calendars for each region. Research audience behavior, competitors, and platform algorithms to optimize content performance. Suggest campaigns to boost reach, engagement, and app installs. 4. Community Engagement Interact with followers, reply to comments/DMs, and engage in relevant trends or discussions. Monitor brand mentions and track feedback. What We’re Looking For: Passion for content creation, storytelling, and local culture. Strong command of English. Basic knowledge of design A creative mindset with an eye for trends and humor. Basic Scriptwriting or voice-over skills Basic knowledge of social media analytics Basic Ai video creation skills Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Application Question(s): Can you start immediately? Work Location: In person
We’re looking for a creative and enthusiastic Social Media Assistant to join the Nearwala team. Key Responsibilities: 1. Content Creation & Ideation Develop engaging content (posts, reels, stories) tailored for Instagram, Facebook, and YouTube Shorts. Create regional content that resonates with audiences in Kerala, Karnataka, Tamil Nadu, Telangana, and Delhi. Stay updated on trends, memes, reels, and festival-related content ideas. Write captions, hooks, and headlines that drive engagement and brand love. 2. Visual Content Management Collaborate with graphic designers and videographers to design posts and short videos. 3. Social Media Strategy Plan weekly/monthly content calendars for each region. Research audience behavior, competitors, and platform algorithms to optimize content performance. Suggest campaigns to boost reach, engagement, and app installs. 4. Community Engagement Interact with followers, reply to comments/DMs, and engage in relevant trends or discussions. Monitor brand mentions and track feedback. What We’re Looking For: Passion for content creation, storytelling, and local culture. Strong command of English. Basic knowledge of design A creative mindset with an eye for trends and humor. Basic Scriptwriting or voice-over skills Basic knowledge of social media analytics Basic Ai video creation skills Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Application Question(s): Can you start immediately? Work Location: In person
Company: Nearwala (A NearPay Innovations Private Limited Venture) Location: Kochi, Kerala Duration: 1 to 3 months About Nearwala Nearwala is a hyper-local shopping aggregator platform that connects users with nearby local shops, offering assured cash discounts on every purchase. Our mission is to empower local merchants and create a win-win situation for both users and businesses by promoting local commerce. We are looking for passionate and driven individuals to join our team in Kochi to help us expand our network of partnered businesses. Role and Responsibilities As a Business Development Intern , you will be on the front lines of our growth in the Kochi market. You will be responsible for: Market Research: Conducting thorough market research to identify potential local businesses (retailers, restaurants, service providers, etc.) in Kochi that align with Nearwala's platform. Lead Generation & Prospecting: Actively identifying and generating leads for new merchant partners through physical visits, phone calls, and other outreach methods. Merchant Onboarding: Approaching prospective merchants, presenting the value proposition of Nearwala, and successfully onboarding them onto our platform. Relationship Management: Building and maintaining strong, long-term relationships with new and existing merchant partners to ensure their continued satisfaction and engagement. Sales & Negotiation: Negotiating partnership terms and contracts with merchants, and closing deals to meet and exceed targets. Brand Promotion: Acting as a brand ambassador for Nearwala, promoting the app and its benefits to both merchants and the local community. Reporting: Maintaining accurate records of all sales activities, merchant interactions, and progress reports. Collaboration: Working closely with the marketing and operations teams to ensure a smooth onboarding process and to support promotional campaigns. Requirements Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Management, or a related field. Strong interest in business development and sales, with a desire to learn and grow in a fast-paced startup environment. Excellent communication and interpersonal skills, with fluency in both English and Malayalam. A proactive, self-motivated, and results-oriented mindset. Ability to work independently and as part of a dynamic team. Strong organizational skills and attention to detail. Benefits Stipend: A competitive monthly stipend will be provided. Accommodation: Accommodation will be provided to interns. Certificate of Internship: Upon successful completion of the internship, you will receive a certificate recognizing your contributions. Hands-on Experience: Gain invaluable real-world experience in business development and sales at a growing startup. Networking: Opportunity to build a professional network with local business owners and industry professionals. Career Growth: High-performing interns may be considered for a full-time position upon completion of the internship. Mentorship: Receive guidance and mentorship from experienced business development professionals. Job Type: Internship Contract length: 3 months Pay: ₹5,000.00 per month Schedule: Monday to Friday Application Question(s): This is for an outdoor marketing program. Apply only if you're interested. Work Location: In person
Job Description We are seeking a proactive and enthusiastic HR & Administrative Intern to join our team for a 3-month period. This internship offers a great opportunity to gain hands-on experience in both human resources and administrative functions within a professional setting. The ideal candidate is a motivated individual eager to learn and contribute to a fast-paced environment. Key Responsibilities: Human Resources Support: Assist with the recruitment and hiring process, including posting job ads and organizing resumes. Help with new hire onboarding and managing employee files. Administrative & Accounting Support: Assist with daily office tasks, such as managing office supplies and organizing documents. Support basic bookkeeping activities, including tracking expenses and processing invoices. Perform other duties as assigned. Qualifications: A current student or recent graduate in Human Resources, Business Administration, or a related field. A strong desire to learn about HR and administrative processes. Excellent organizational skills and attention to detail. Basic understanding of Microsoft Office Suite. Ability to handle confidential information with discretion. This internship is a paid position, and a certificate of completion will be provided upon successful conclusion of the 3-month term. Job Type: Internship Contract length: 3 months Pay: From ₹5,000.00 per month Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Job Description We are seeking a proactive and enthusiastic HR & Administrative Intern to join our team for a 3-month period. This internship offers a great opportunity to gain hands-on experience in both human resources and administrative functions within a professional setting. The ideal candidate is a motivated individual eager to learn and contribute to a fast-paced environment. Key Responsibilities: Human Resources Support: Assist with the recruitment and hiring process, including posting job ads and organizing resumes. Help with new hire onboarding and managing employee files. Administrative & Accounting Support: Assist with daily office tasks, such as managing office supplies and organizing documents. Support basic bookkeeping activities, including tracking expenses and processing invoices. Perform other duties as assigned. Qualifications: A current student or recent graduate in Human Resources, Business Administration, or a related field. A strong desire to learn about HR and administrative processes. Excellent organizational skills and attention to detail. Basic understanding of Microsoft Office Suite. Ability to handle confidential information with discretion. This internship is a paid position, and a certificate of completion will be provided upon successful conclusion of the 3-month term. Job Type: Internship Contract length: 3 months Pay: From ₹5,000.00 per month Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
We're seeking a multi-talented individual to join our dynamic team as a Junior Graphic Designer. The ideal candidate will have a keen eye for detail and the ability to create compelling visual content across various platforms. As a Junior Graphic Designer, you will: Design visually stunning graphics for print and digital media. Create engaging content for a variety of platforms, including social media. Edit and produce high-quality videos that capture attention. Collaborate with the team to understand design requirements and deliver creative solutions. Qualifications Proficiency in graphic design software , such as Adobe Photoshop and Illustrator. Knowledge of various Indian languages is a must. You should be able to read and understand content in Marathi, Bengali, Odia, Gujarati, Hindi, Punjabi, and English to ensure accuracy in design. Experience creating content for social media and other digital platforms. Strong video editing skills. Excellent communication and collaboration abilities. Bonus points for: Experience with animation or motion graphics. Knowledge of current design trends and best practices. A portfolio showcasing your creative talents. If you're ready to be the mastermind behind our visual storytelling, join our team! Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Application Question(s): List the languages you are familiar with Work Location: In person
We're seeking a multi-talented individual to join our dynamic team as a Junior Graphic Designer. The ideal candidate will have a keen eye for detail and the ability to create compelling visual content across various platforms. As a Junior Graphic Designer, you will: Design visually stunning graphics for print and digital media. Create engaging content for a variety of platforms, including social media. Edit and produce high-quality videos that capture attention. Collaborate with the team to understand design requirements and deliver creative solutions. Qualifications Proficiency in graphic design software , such as Adobe Photoshop and Illustrator. Knowledge of various Indian languages is a must. You should be able to read and understand content in Marathi, Bengali, Odia, Gujarati, Hindi, Punjabi, and English to ensure accuracy in design. Experience creating content for social media and other digital platforms. Strong video editing skills. Excellent communication and collaboration abilities. Bonus points for: Experience with animation or motion graphics. Knowledge of current design trends and best practices. A portfolio showcasing your creative talents. If you're ready to be the mastermind behind our visual storytelling, join our team! Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Application Question(s): List the languages you are familiar with Work Location: In person
We are seeking a highly motivated individual for a hybrid role combining Customer Support and Inside Sales/Business Development to join our team in Faridabad . The ideal candidate will be a customer advocate who can also proactively drive business growth and engage directly with clients. This is a full-time position based in our Faridabad office. Key Responsibilities (Hybrid Role Focus) Business Development & Sales: Proactively engage in inside sales and marketing activities to identify new opportunities, nurture leads, and drive product adoption for Nearwala. Client Meetings & Relationships: Be responsible for meeting with clients (both in-office and on occasion, in the field) to pitch solutions, onboard them, and maintain strong business relationships. Field Team Collaboration: Occasionally assist the field sales team with on-the-ground efforts, providing support and coordination to help them achieve their targets. Office Support: Provide essential operational and sales support to both the Faridabad and Bengaluru offices to help achieve various company goals and initiatives. Core Customer Support Duties Respond to customer inquiries via phone, email, and chat in a professional and efficient manner. Provide accurate information about Nearwala's products and services, acting as a product expert. Troubleshoot and resolve customer issues, escalating complex problems to senior staff as needed. Maintain accurate customer records and document all interactions in the CRM system. Gather and analyze customer feedback to identify areas for improvement in our products and services. Proactively identify and address potential customer concerns before they escalate. Maintain a strong, up-to-date knowledge of company policies and operating procedures. Skills & Qualifications Skills: Excellent verbal and written communication skills in Hindi and Punjabi (proficiency in English is a plus). Strong problem-solving and analytical abilities . Demonstrated aptitude for sales and negotiation . Ability to remain calm, composed, and professional. Exceptional active listening and empathy skills. Strong organizational and time-management skills. Basic Computer skills (MS Office especially MS Excel). Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Prior customer service, sales, or business development experience is a plus. Familiarity with the Faridabad market is a significant advantage. Ability to work flexible hours, including weekends and holidays as required. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Application Question(s): Can you start immediately? Work Location: In person
We are seeking a highly motivated individual for a full-time Work-From-Home (WFH) role combining Customer Support and Inside Sales/Business Development to join our team. The ideal candidate will be a customer advocate who can also proactively drive business growth and engage directly with clients, all from a remote setting. Key Responsibilities (Hybrid Focus) This role requires a dynamic mix of support, sales, and remote coordination: Business Development & Sales (Remote Focus) Proactively engage in inside sales and marketing activities (via phone, video, and digital channels) to identify new opportunities, nurture leads, and drive product adoption for Nearwala. Be responsible for conducting virtual meetings with clients (via video conference) to pitch solutions, remotely onboard them, and maintain strong business relationships. Coordinate with the field sales team remotely, providing essential support and coordination to help them achieve their targets on the ground. Provide essential operational and sales support to both the Faridabad and Bengaluru offices to help achieve various company goals and initiatives. Core Customer Support Duties (Remote Focus) Respond to customer inquiries via phone, email, and chat in a professional and efficient manner, providing immediate assistance from your remote workspace. Provide accurate information about Nearwala's products and services, acting as a product expert. Troubleshoot and resolve customer issues remotely, escalating complex problems to senior staff as needed. Maintain accurate customer records and document all interactions in the CRM system. Gather and analyze customer feedback to identify areas for improvement in our products and services. Proactively identify and address potential customer concerns before they escalate. Maintain a strong, up-to-date knowledge of company policies and operating procedures. Skills & Qualifications Skills Excellent verbal and written communication skills in Hindi and Punjabi (proficiency in English is a plus ). Strong problem-solving and analytical abilities . Demonstrated aptitude for sales and negotiation . Ability to remain calm, composed, and professional in a remote working environment. Exceptional active listening and empathy skills. Strong organizational and time-management skills, with the discipline required for remote work. Basic Computer skills (MS Office especially MS Excel). Must have a reliable internet connection and a dedicated workspace. Qualifications High school diploma or equivalent ( Bachelor's degree preferred ). Prior customer service, sales, or business development experience is a plus. Familiarity with the Faridabad market is a significant advantage. Ability to work flexible hours , including weekends and holidays as required. *Female candidates are Preferred Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Work from home Language: English (Required) Hindi (Required) Punjabi (Required) Gujarati (Preferred) Odia (Preferred) Bengali (Preferred) Work Location: In person
We are seeking a highly motivated individual for a full-time Work-From-Home (WFH) role combining Customer Support and Inside Sales/Business Development to join our team. The ideal candidate will be a customer advocate who can also proactively drive business growth and engage directly with clients, all from a remote setting. Key Responsibilities (Hybrid Focus) This role requires a dynamic mix of support, sales, and remote coordination: Business Development & Sales (Remote Focus) Proactively engage in inside sales and marketing activities (via phone, video, and digital channels) to identify new opportunities, nurture leads, and drive product adoption for Nearwala. Be responsible for conducting virtual meetings with clients (via video conference) to pitch solutions, remotely onboard them, and maintain strong business relationships. Coordinate with the field sales team remotely, providing essential support and coordination to help them achieve their targets on the ground. Provide essential operational and sales support to both the Faridabad and Bengaluru offices to help achieve various company goals and initiatives. Core Customer Support Duties (Remote Focus) Respond to customer inquiries via phone, email, and chat in a professional and efficient manner, providing immediate assistance from your remote workspace. Provide accurate information about Nearwala's products and services, acting as a product expert. Troubleshoot and resolve customer issues remotely, escalating complex problems to senior staff as needed. Maintain accurate customer records and document all interactions in the CRM system. Gather and analyze customer feedback to identify areas for improvement in our products and services. Proactively identify and address potential customer concerns before they escalate. Maintain a strong, up-to-date knowledge of company policies and operating procedures. Skills & Qualifications Skills Excellent verbal and written communication skills in Hindi and Punjabi (proficiency in English is a plus ). Strong problem-solving and analytical abilities . Demonstrated aptitude for sales and negotiation . Ability to remain calm, composed, and professional in a remote working environment. Exceptional active listening and empathy skills. Strong organizational and time-management skills, with the discipline required for remote work. Basic Computer skills (MS Office especially MS Excel). Must have a reliable internet connection and a dedicated workspace. Qualifications High school diploma or equivalent ( Bachelor's degree preferred ). Prior customer service, sales, or business development experience is a plus. Familiarity with the Faridabad market is a significant advantage. Ability to work flexible hours , including weekends and holidays as required. *Female candidates are Preferred Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Work from home Language: English (Required) Hindi (Required) Punjabi (Required) Gujarati (Preferred) Odia (Preferred) Bengali (Preferred) Work Location: In person
You will be responsible for a full-time Work-From-Home (WFH) role that combines Customer Support and Inside Sales/Business Development. As a customer advocate, you will proactively drive business growth and engage directly with clients in a remote setting. **Key Responsibilities:** - **Business Development & Sales (Remote Focus)** - Engage in inside sales and marketing activities through phone, video, and digital channels to identify new opportunities, nurture leads, and drive product adoption for Nearwala. - Conduct virtual meetings with clients via video conference to pitch solutions, remotely onboard them, and maintain strong business relationships. - Coordinate with the field sales team remotely, providing essential support and coordination to help them achieve their targets. - Provide operational and sales support to both the Faridabad and Bengaluru offices to meet company goals and initiatives. - **Core Customer Support Duties (Remote Focus)** - Respond to customer inquiries via phone, email, and chat professionally and efficiently from your remote workspace. - Provide accurate information about Nearwala's products and services, acting as a product expert. - Troubleshoot and resolve customer issues remotely, escalating complex problems as needed. - Maintain accurate customer records and document all interactions in the CRM system. - Analyze customer feedback to identify areas for improvement in products and services. - Proactively address potential customer concerns before escalation. - Stay updated on company policies and operating procedures. **Skills & Qualifications:** **Skills** - Excellent verbal and written communication skills in Hindi and Punjabi (proficiency in English is a plus). - Strong problem-solving and analytical abilities. - Aptitude for sales and negotiation. - Ability to remain calm, composed, and professional in a remote working environment. - Active listening and empathy skills. - Organizational and time-management skills for remote work. - Basic Computer skills (MS Office especially MS Excel). - Reliable internet connection and a dedicated workspace. **Qualifications** - High school diploma or equivalent (Bachelor's degree preferred). - Prior customer service, sales, or business development experience is beneficial. - Familiarity with the Faridabad market is advantageous. - Flexibility to work varied hours, including weekends and holidays. *Note: This job is Full-time with benefits including cell phone and internet reimbursement, and the option to Work from Home. Language requirements include English, Hindi, Punjabi (Required), and Gujarati, Odia, Bengali (Preferred).*,
About Nearwala Nearwala is a fast-growing local logistics and delivery service dedicated to connecting businesses and customers efficiently in Calicut. We're looking for enthusiastic and reliable individuals to join our team as Delivery Executives. Key Responsibilities Safely and efficiently pick up and deliver orders (e.g., food, packages, documents) within the Calicut area. Ensure timely delivery while maintaining a high level of customer service and professionalism . Handle cash transactions and delivery documentation accurately. Maintain open communication with the dispatch team regarding delivery status and any issues encountered. Adhere to all traffic laws and safety regulations. Vehicle & Requirements Must possess and utilize your own motorcycle or scooter for all deliveries. Valid driver's license, vehicle registration, and insurance are mandatory. Familiarity with Calicut's local routes and areas is a plus. Must have a working smartphone to use the Nearwala delivery app. Compensation & Benefits Fixed Daily Pay- ₹500 per day Per Order Incentive- ₹25 to ₹50 (depending on distance and time) Maximum Order Limit - Orders limited to a maximum distance of 5 to 7 KM . Travel Allowance (TA)- ₹150 for 50 KM of travel. Total Earning Potential - Competitive daily earnings based on fixed pay + incentives + TA. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
About Nearwala Nearwala is a fast-growing local logistics and delivery service dedicated to connecting businesses and customers efficiently in Calicut. We're looking for enthusiastic and reliable individuals to join our team as Delivery Executives. Key Responsibilities Safely and efficiently pick up and deliver orders (e.g., food, packages, documents) within the Calicut area. Ensure timely delivery while maintaining a high level of customer service and professionalism . Handle cash transactions and delivery documentation accurately. Maintain open communication with the dispatch team regarding delivery status and any issues encountered. Adhere to all traffic laws and safety regulations. Vehicle & Requirements Must possess and utilize your own motorcycle or scooter for all deliveries. Valid driver's license, vehicle registration, and insurance are mandatory. Familiarity with Calicut's local routes and areas is a plus. Must have a working smartphone to use the Nearwala delivery app. Compensation & Benefits Fixed Daily Pay- ₹500 per day Per Order Incentive- ₹25 to ₹50 (depending on distance and time) Maximum Order Limit - Orders limited to a maximum distance of 5 to 7 KM . Travel Allowance (TA)- ₹150 for 50 KM of travel. Total Earning Potential - Competitive daily earnings based on fixed pay + incentives + TA. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person