Nearwala Field Marketing Executive Responsibilities: Onboard local businesses to the Nearwala app. Promote the Nearwala app to users via on-ground activities. Gather market insights and user/merchant feedback. Support sales efforts and track performance. Qualifications: Experience in field marketing or direct sales. Strong communication and interpersonal skills. Proactive and results-driven. Travel required, own two-wheeler preferred. Bachelor's degree preferred. Job Types: Full-time, Contractual / Temporary, Freelance Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Monday to Friday Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Performance bonus Application Question(s): This role requires significant outdoor fieldwork. Please apply only if you're interested Location: Kochi, Kerala (Required) Willingness to travel: 100% (Preferred) Work Location: In person

We are seeking a motivated and customer-focused Customer Support Representative to join our team in Coimbatore. This is a Work From Home position, offering flexibility and convenience. The ideal candidate will be responsible for providing timely and effective support to our customers, resolving inquiries, and ensuring a positive customer experience. Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and efficient manner, from your home office. Provide accurate information about Nearwala's products and services. Troubleshoot and resolve customer issues, escalating complex problems as needed. Maintain accurate customer records and document all interactions. Gather and analyze customer feedback to identify areas for improvement. Collaborate with other team members to ensure customer satisfaction. Proactively identify and address potential customer concerns. Maintaining a strong knowledge of company policies and procedures. Skills: Excellent verbal and written communication skills in Tamil, Malayalam and English Strong problem-solving and analytical abilities. Ability to remain calm and composed in high-pressure situations. Proficiency in using CRM systems and other support tools. Active listening and empathy. Strong organizational and time-management skills. Basic Computer skills. Self-discipline and the ability to work independently in a remote environment. Reliable internet connection and a suitable home workspace. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Prior customer service experience is a plus. Familiarity with the Coimbatore market is an advantage. Ability to work flexible hours, including weekends and holidays. Job Type: Full-time Pay: ₹7,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Work from home Schedule: Monday to Friday Weekend availability Language: English (Required) Tamil (Required) Malayalam (Required) Work Location: In person

We are seeking a motivated and customer-focused Customer Support Representative to join our team in Coimbatore. This is a Work From Home position, offering flexibility and convenience. The ideal candidate will be responsible for providing timely and effective support to our customers, resolving inquiries, and ensuring a positive customer experience. Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and efficient manner, from your home office. Provide accurate information about Nearwala's products and services. Troubleshoot and resolve customer issues, escalating complex problems as needed. Maintain accurate customer records and document all interactions. Gather and analyze customer feedback to identify areas for improvement. Collaborate with other team members to ensure customer satisfaction. Proactively identify and address potential customer concerns. Maintaining a strong knowledge of company policies and procedures. Skills: Excellent verbal and written communication skills in Tamil, Malayalam and English Strong problem-solving and analytical abilities. Ability to remain calm and composed in high-pressure situations. Proficiency in using CRM systems and other support tools. Active listening and empathy. Strong organizational and time-management skills. Basic Computer skills. Self-discipline and the ability to work independently in a remote environment. Reliable internet connection and a suitable home workspace. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Prior customer service experience is a plus. Familiarity with the Coimbatore market is an advantage. Ability to work flexible hours, including weekends and holidays. Job Type: Full-time Pay: ₹7,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Work from home Schedule: Monday to Friday Weekend availability Language: English (Required) Tamil (Required) Malayalam (Required) Work Location: In person

Role Summary The Business Operations & Growth Manager at Nearwala will be responsible for planning, executing, and monitoring end-to-end business, sales, and marketing activities across all active and upcoming locations. This role will act as the bridge between shop operations, user acquisition strategies, and marketing performance — ensuring consistency, efficiency, and growth in both B2B (shops) and B2C (users) functions. Key Responsibilities Shop-Side Operations (B2B) ● Coordinate and oversee shop data collection, onboarding, and branding ● Ensure effective shop training, engagement, and support systems ● Supervise local marketing and promotional execution at shop level ● Track and evaluate growth metrics of onboarded shops and share performance insights ● Develop SOPs for standardised shop experience across cities User-Side Acquisition & Marketing (B2C) ● Plan and execute user acquisition strategies (online + offline) ● Oversee social media, influencer, and local event-based campaigns ● Collaborate with content & design teams to ensure message consistency ● Track, analyse and improve campaign performance & ROI ● Develop a feedback loop from users to optimise app experience Cross-Functional Operations ● Coordinate between tech, marketing, field ops and analytics teams ● Maintain operational dashboards and daily/weekly growth reports ● Drive standardisation and compliance across locations ● Proactively identify challenges and recommend scalable solutions Required Skills & Qualifications ● 3+ years of experience in business operations, sales/marketing, or growth management ● Strong leadership, team coordination, and multitasking abilities ● Data-driven decision-maker with excellent analytical and reporting skills ● Familiarity with tools like Microsoft PowerBI, Excel/Google Sheets, CRM systems, and performance dashboards ● Excellent communication skills in English and local languages ● Prior experience in a startup/retail-tech/e-commerce environment is a plus Location Hybrid/Field-based (Pan-India), with occasional travel to expansion cities like Mumbai, Delhi, Kochi, etc. Job Type: Full-time Pay: ₹35,000.00 - ₹100,000.00 per month Benefits: Flexible schedule Schedule: Monday to Friday Weekend availability Supplemental Pay: Performance bonus Application Question(s): Can you start immediately? Work Location: In person

Company Description NearPay Innovations Pvt Ltd, Nearwala is a mobile app focused on revolutionizing the shopping experience by providing deals and discounts from local stores. The company is spread across Bangalore, Kerala, and Hyderabad. Nearwala leverages AI-driven technology to empower small retailers and offers personalized recommendations, real-time discounts, and CRM solutions to enhance customer engagement and drive sales. Responsibilities Develop and maintain robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js). Collaborate with the development team to design, implement, and test new features. Optimize application performance and ensure scalability. Write clean, well-structured, and efficient code that adheres to best practices. Troubleshoot and debug application issues. Stay updated with the latest trends and technologies in the MERN stack. Requirements 1-2 years of experience in MERN stack development. Strong understanding of JavaScript and its modern features (ES6+). Proficiency in React.js and its ecosystem (Redux, Context API, Hooks). Experience with Node.js and Express.js for building server-side applications. Knowledge of MongoDB for database management. Familiarity with RESTful APIs and API design principles. Experience with version control systems (Git). Good problem-solving and analytical skills. Ability to work independently and as part of a team Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Flexible schedule Schedule: Monday to Friday Weekend availability Application Question(s): This role requires the completion of an assignment within 48 hours. Please apply only if you are confident you can meet this timeframe. Experience: MongoDB: 1 year (Required) Express.js: 1 year (Required) React: 1 year (Required) Node.js: 1 year (Preferred) Work Location: In person

Company Description NearPay Innovations Pvt Ltd, Nearwala is a mobile app focused on revolutionizing the shopping experience by providing deals and discounts from local stores. The company is spread across Bangalore, Kerala, and Hyderabad. Nearwala leverages AI-driven technology to empower small retailers and offers personalized recommendations, real-time discounts, and CRM solutions to enhance customer engagement and drive sales. Responsibilities Develop and maintain robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js). Collaborate with the development team to design, implement, and test new features. Optimize application performance and ensure scalability. Write clean, well-structured, and efficient code that adheres to best practices. Troubleshoot and debug application issues. Stay updated with the latest trends and technologies in the MERN stack. Requirements 1-2 years of experience in MERN stack development. Strong understanding of JavaScript and its modern features (ES6+). Proficiency in React.js and its ecosystem (Redux, Context API, Hooks). Experience with Node.js and Express.js for building server-side applications. Knowledge of MongoDB for database management. Familiarity with RESTful APIs and API design principles. Experience with version control systems (Git). Good problem-solving and analytical skills. Ability to work independently and as part of a team Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Flexible schedule Schedule: Monday to Friday Weekend availability Application Question(s): This role requires the completion of an assignment within 48 hours. Please apply only if you are confident you can meet this timeframe. Experience: MongoDB: 1 year (Required) Express.js: 1 year (Required) React: 1 year (Required) Node.js: 1 year (Preferred) Work Location: In person