623 Active Listening Jobs - Page 2

Role Overview: As a core member of the newly formed Employee Relations Centre of Excellence, you will collaborate with Regional HR leadership across India and APJ. Your role will involve providing strategic guidance and hands-on support on various Employee Relations (ER) matters, including performance management, investigations, grievances, policy compliance, accommodations, and offboarding, all while ensuring a strong focus on relevant labor laws in India and the Philippines. Key Responsibilities: - Provide coaching to leaders and HR on aspects such as performance improvement, feedback delivery, disciplinary action, and exits, ensuring fairness and proper documentation. - Lead investigation...

As a member of the Transfer Agency division at FIS, you will be responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. Your role will involve providing service to clients through various channels like Transaction processing, calls & correspondence. The customer support you provide may include Accounts set up, Shareholder data maintenance, liquidation & overall record keeping. **Key Responsibilities:** - Verify and input customer requests to ensure accuracy and completeness, taking appropriate action - Perform quality control activities to maintain high-quality standards - Generate template email or written correspondence to customers...

Role Overview: As a part of Safran Seats, your role will involve creating 3D models of parts and subassemblies according to the CDC and provided model. You will also be responsible for establishing the bill of materials for the drawings and contributing to the creation of the compliance matrix and functional analysis. Additionally, you will be tasked with preparing justification documents for the design, such as DJD, dimension chains, and verification grids. Your responsibilities will include developing assembly plans, exploded views, detailed plans, and layout plans. It will also be your duty to route different seat configurations within a cabin based on the validated PDR model. In case of ...

As a member of the team at J.P. Morgan Treasury Services, your role will involve providing prompt and value-added inquiry services and solutions to clients. You will handle day-to-day client inquiries and requests, ensuring prompt resolution and proactive updates. Taking ownership of pending cases and closely following-up will be crucial to meet client needs while adhering to risk and compliance guidelines. Identifying and escalating issues in a timely manner and performing maintenance requests will also be part of your responsibilities. Additionally, you will need to coordinate and follow-up with internal partners, resolve inquiries from clients and internal partners, and ensure high standa...

Role Overview: As an HR Partner at AIX, your role involves managing the entire employee lifecycle for a designated cohort. You will be responsible for executing HR processes seamlessly and providing an exceptional employee experience. Your key responsibilities include sensing and responding to employee sentiment in real time, driving engagement, aligning people strategies with business goals, executing HR interventions across various areas, resolving employee relations issues, and collaborating with COEs to deliver integrated people solutions. The ideal candidate will demonstrate emotional intelligence, empathy, confidentiality, strong influencing skills, proactiveness, and excellent communi...

Description We are seeking a dynamic and motivated Telecaller to join our team. This role is ideal for freshers or entry-level candidates looking to start their career in sales and customer service. As a Telecaller, you will be responsible for reaching out to potential customers, providing them with information about our products and services, and generating leads for our sales team. Responsibilities Make outbound calls to potential customers to generate leads and sales. Provide information about products and services to customers. Handle customer inquiries and complaints in a professional manner. Maintain records of calls and customer interactions in the database. Achieve daily and monthly ...

Position: Customer Support Associate Voice Process Location: Malad West, Mumbai Working Days: 5 days a week (with 2 rotational week-offs) Night Shift Transport: One-way cab provided Roles and Responsibilities: Handle inbound and outbound calls to assist PayPal customers with queries and issues. Provide accurate and timely information regarding PayPal's services, policies, and procedures. Resolve customer concerns effectively while ensuring high levels of customer satisfaction. Maintain records of customer interactions in the system accurately. Adhere to compliance and security protocols while handling sensitive financial information.

As a Customer Relationship Executive, your primary role is to serve as the main point of contact for customers, with a focus on building and maintaining positive relationships to enhance satisfaction and loyalty. Your key responsibilities include: - Customer Engagement: Act as the main point of contact to build rapport and ensure customer satisfaction. - Issue Resolution: Address customer inquiries, resolve complaints, and manage concerns in a timely manner. - Information & Support: Provide information about products, services, promotions, and assist with order fulfillment. - Sales Support: Assist with lead generation and guide customers in selecting suitable products, often acting as a brid...

As an HR Manager at Adorna, you will play a crucial role in building a rock star team to accelerate the growth of our category best seller D2C Brand. Your responsibilities will include: - Drafting JDs and posting them on relevant portals - Sourcing candidate profiles - Screening candidates - Conducting new joinee orientation and documentation To excel in this role, you should possess the following qualifications: - A degree in HR or a related field - A strong track record of successfully building cross-functional teams - Good industry connections - Excellent verbal and written communication skills in English and Hindi - Proven self-starter with a track record of meeting/exceeding targets - S...

As a Project Coordinator, your role involves actively listening, demonstrating non-verbal communication skills, empathy, and clear and concise communication. You are responsible for providing clear and concise information to others through various communication formats. In relationship management, you will set clear expectations, develop shared values, and work effectively within a team. Your leadership potential is demonstrated through teamwork, independent and strategic thinking, self-development, integrity, and the ability to work independently to deliver results. Key Responsibilities: - Proactively assume roles within projects and maintain communication with clients - Act as a Communicat...

Job Description: As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: - Customer Interaction: - Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. - Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. - Effective Communication: Clearly explain technical concepts to non-technical users. - Product Knowledge: - M...

In this role, you will be responsible for responding to customer inquiries through various channels such as phone, email, chat, or social media. You will handle complaints, offer appropriate solutions, and ensure follow-up to guarantee resolution. Troubleshooting customer problems efficiently and escalating complex issues to senior staff or technical teams when necessary are also part of your key responsibilities. It is essential to maintain a deep understanding of the company's products or services and guide customers through product usage or troubleshooting. Key Responsibilities: - Respond to customer inquiries via phone, email, chat, or social media. - Handle complaints, provide appropria...

Hiring for International BPO process. Manage global customer queries via calls/chat/email, deliver prompt resolutions, ensure service quality. Require strong English communication, computer skills & shift flexibility. Freshers/experienced welcome Perks and benefits health insurance, cab/transport facility,

Description We are looking for enthusiastic telecallers to join our team. The role is primarily focused on making outbound calls, promoting our products and services, and converting leads into sales. This is an excellent opportunity for freshers/entry-level candidates who are looking to kickstart their careers in sales and customer service. Responsibilities Make outbound calls to potential customers and promote products/services. Provide detailed information about products/services to clients and address their queries. Maintain and update customer database and records of calls made. Achieve daily and monthly targets set by the management. Follow up with leads and convert inquiries into sales...

Description We are looking for enthusiastic telecallers to join our team. This role is perfect for freshers or entry-level candidates eager to start their career in sales and customer service. Responsibilities Conduct outbound calls to potential customers to generate leads and sales. Provide information about products and services to customers. Handle customer inquiries and resolve issues effectively. Maintain accurate records of customer interactions and sales activities. Follow up on leads and maintain a high level of customer service. Skills and Qualifications Excellent verbal communication skills in English and Hindi. Ability to engage customers and build rapport quickly. Strong listenin...

Description We are seeking a motivated Telecaller to join our dynamic team. The ideal candidate will be responsible for making outbound calls and handling inbound inquiries to promote our products and services. This role is suitable for candidates looking to start their career in sales and customer service. Responsibilities Make outbound calls to potential customers to promote products or services. Handle inbound calls and respond to customer inquiries promptly and effectively. Maintain accurate records of customer interactions and transactions in the CRM system. Achieve daily and monthly call targets and sales goals set by the management. Identify customer needs and provide appropriate solu...

As a highly motivated and customer-focused professional, you will be responsible for leading Customer Experience (CX) initiatives to enhance customer satisfaction, build loyalty, and drive overall business growth. Acting as the voice of the customer, you will ensure seamless, consistent, and delightful experiences across all touchpoints. Key Responsibilities: - Develop and implement customer experience strategies aligned with organizational goals. - Serve as the customer advocate, representing their needs and expectations in business decisions. - Map and analyze customer journeys to identify pain points and opportunities for improvement. - Collaborate with cross-functional teams to deliver c...

Role Overview: You will be part of the Talent and Development team at PwC, where your primary focus will be on finding, deploying, training, and enabling talent through talent identification and enhancing employee skills and knowledge. Collaborating with subject matter specialists and project teams, you will strategize effective ways to locate, assess, educate, and train employees in alignment with market developments and firm strategy. Your role will also involve managing and optimizing the deployment of employees within the organization, ensuring the right talent is in the right place at the right time. Key Responsibilities: - Find, deploy, train, and enable talent through talent identific...

As a Relationship Officer in the Banking industry, your role involves conducting sales activities to promote banking products and services. You will be responsible for achieving and exceeding sales targets by proactively engaging with potential customers. Building and maintaining strong customer relationships through effective communication is essential. Additionally, you will provide accurate and up-to-date information about the bank's products and services, handle customer inquiries, resolve issues, and ensure customer satisfaction. Key Responsibilities: - Conduct sales activities to promote banking products and services. - Achieve and exceed sales targets by proactively engaging with pote...

You will be a part of the tax services team at PwC, where your focus will be on providing advice and guidance to clients regarding tax planning, compliance, and strategy. Your role will involve helping businesses navigate through complex tax regulations to optimize their tax positions. In tax compliance, your responsibilities will include validating clients" compliance with tax laws and regulations by reviewing and analyzing financial data, preparing and filing tax returns, and assisting businesses in meeting their tax obligations while minimizing risks of non-compliance. Key Responsibilities: - Assist in the preparation of tax returns for clients - Develop strategies to enhance clients" tax...

As an experienced and talented Voice and Accent Trainer for Interactive Brokers" Client Servicing Group, you will play a crucial role in enhancing the communication and client service skills of our associates. Your responsibilities will include: - Partnering with the recruiting team to identify trainable candidates and ensuring a 90% throughput in training potential hires. - Developing and delivering comprehensive training programs focusing on professional communication skills, client relationship management, phone etiquette, problem-solving, active listening, voice and accent refinement, and client service excellence. - Conducting needs assessments to identify skill gaps and creating target...

As a Business Development Executive at the company, your role will involve building contacts with potential clients to create new business opportunities. You will be responsible for keeping the prospective client database updated, making cold calls for new business leads, and supporting in writing new business proposals. Additionally, you will need to maintain knowledge of all product and service offerings of the company, arrange meetings for senior management with prospective clients, and follow company guidelines and procedures for the acquisition of customers and submission of tenders. Key Responsibilities: - Build contacts with potential clients - Keep the prospective client database upd...

As a learning and development generalist at PwC, your role involves focusing on designing and delivering innovative training programmes to enhance employee skills and knowledge. You play a crucial role in fostering a culture of continuous learning and professional growth within the organization. In this fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity for you to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for clients and contributes to the success of the team. As you navigate through the Firm, y...

Description We are seeking a motivated and enthusiastic Customer Support Associate to join our team in Lucknow. This entry-level position is ideal for individuals who are passionate about providing excellent customer service and are eager to develop their skills in a dynamic environment. Responsibilities Respond to customer inquiries via phone majorly , email/chat if requirement arises in a timely and professional manner. Resolve customer complaints and issues effectively, ensuring customer satisfaction. Provide product information and support to customers, guiding them through their queries. Document customer interactions and maintain accurate records in the CRM system. Collaborate with tea...

At PwC, our deals team focuses on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. We help clients navigate complex transactions and maximize value in their business deals. In deal valuation at PwC, you will focus on providing analysis and valuation services for mergers, acquisitions, and other financial transactions. Your role will involve helping clients make informed decisions by assessing the worth and potential risks of various deals. Driven by curiosity, you are a reliable and contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team m...