962 Active Listening Jobs - Page 5

Description We are looking for a dynamic and enthusiastic female Telecaller to join our team in India. This entry-level position is ideal for freshers who are eager to start their career in customer service and sales. The Telecaller will be responsible for making outbound calls to potential clients, providing information about our products and services, and assisting customers with their inquiries. Responsibilities Make outbound calls to potential customers to promote products and services. Answer incoming calls and address customer inquiries in a professional manner. Maintain accurate records of customer interactions and update information in the database. Achieve daily and monthly call tar...

Description We are seeking a Customer Service Representative in India to join our dynamic team. This role is suitable for freshers/entry-level candidates who are passionate about providing excellent customer service and are eager to learn in a supportive environment. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues effectively, ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Provide product and service information to customers as needed. Follow up with customers to ensure their issues have been resolved and they are satisfied with the servi...

Job Overview: We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Key Responsibilities: Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, first-ca...

Description We are seeking a Customer Service Voice representative to join our team in India. The ideal candidate will have 0-5 years of experience in a customer service role, with a strong focus on delivering exceptional service to our customers. This role requires effective communication skills and the ability to resolve customer issues in a timely manner. Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Resolve customer inquiries and complaints in a timely manner. Maintain customer records and update account information accurately. Provide information about products and services to customers. Ensure customer satisfaction by providing exceptional ...

About Us: We at HappiMynd strongly believe that building conversations around Mental & Emotional Wellbeing and building it as a part of daily lifestyle is very critical to the success of any individual or organization. We are India's first PHYGITAL platform bringing globally validated self-care & self-management tools to Indian corporates & institutions focused on Awareness, Prevention, Early Detection, Self-Management & Therapeutic Treatment, along with personalized assistance. We understand the needs of every individual user are different, and for them, we come up with modular solutions - ranging from therapy sessions, e-library with self-help and management tools, an online chat based bud...

Job Requirements: Professionally handle a high volume of incoming calls Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above Ability to utilize and navigate multiple systems simultaneously Be dependable and meet all attendance requirements Resolve customer issues via one call resolution guidelines and/or escalated process Meet or exceed company and client performance metrics Maintain a balance between company policy and client benefit in decision making Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its ...

As an Inside Sales Executive at our Santacruz location, you will play a pivotal role in driving sales by effectively communicating with prospects and customers. Your primary duties will involve making outbound sales calls, understanding customer needs, providing product information, and offering customized solutions. Your ability to engage in consultative selling and build strong relationships will be essential in ensuring a positive sales experience. - Make outbound sales calls to potential customers - Understand customer requirements and provide relevant product information - Offer tailored solutions to meet customer needs - Engage in consultative selling to cultivate strong customer relat...

As an intern at StarStruck, you will play a crucial role in the sales and marketing team by conducting proactive outbound calls to potential customers, identifying and qualifying leads, and delivering compelling sales pitches tailored to customer needs. You will have the opportunity to develop a comprehensive understanding of the company's products and services and build positive relationships with customers through effective communication. Key Responsibilities: - Conduct proactive and strategic outbound calls to potential customers from provided lists or leads. - Identify and qualify leads by gathering relevant information and assessing their needs. - Develop a deep understanding of the com...

As an Assistant Manager in the Customer Relationship Management (CRM) department, you will oversee customer service representatives to ensure efficient and satisfactory service to customers. Your responsibilities will include: - Managing disappointed customers and devising solutions to resolve customer issues promptly - Interacting with customers via phone, email, and the company website - Providing support to representatives during busy periods and ensuring adherence to company policies - Using social media to promote the company's products and services - Escalating customer complaints to upper management - Collaborating with vendors and partners - Generating reports for upper management - ...

Role Overview: As a Customer Service Representative, your role involves providing customers with information about the company's products or services to generate interest in the brand. You will assist telesales teams in identifying and qualifying potential sales leads, providing reliable data to enhance team efficiency, and pre-qualifying prospects. Generating repeat business by promoting new offers, converting customer inquiries into sales opportunities, and conducting outbound calls for market research are essential responsibilities. Additionally, you will be required to survey customer satisfaction. Key Responsibilities: - Provide customers with information about products or services - As...

As a software company dedicated to delivering exceptional customer experiences, you will be responsible for providing reliable and effective software solutions backed by outstanding support. You will handle incoming client phone calls professionally and efficiently, troubleshoot and resolve software-related issues, document client interactions, and maintain support records. Additionally, you will provide step-by-step guidance to clients navigating the software, conduct occasional on-site visits to assist clients with complex software needs, collaborate with the technical team to escalate and resolve advanced issues, and identify common client challenges to improve support resources. Qualific...

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration. As a Fund Servicing Associate I?within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as...

Make outbound calls to prospective clients and explain property details, pricing, and project highlights. Handle inbound inquiries from online portals, advertisements, or referrals.Coordinate with the field sales team .follow-up actions, and customer Required Candidate profile Meet weekly and monthly targets for calls, leads, and conversions. Build and maintain relationships with customers for future business.Handle inbound inquiries from online portals, advertisements,etc.

We are seeking a detail-oriented and proficient typist to accurately transcribe histopathology reports. The ideal candidate will work closely with pathologists to ensure timely and precise documentation of medical findings.

Customer Service & Upselling Voice Process Location: Thane & Juinagar (Navi Mumbai) Eligibility: Graduate (Any stream) Shift Timings : 9:30 AM 6:30 PM Saturday & Sunday off Salary: 18k to 26k in-hand Benefits: Pick-up & Drop Facility Unlimited Incentives Job Role: Handle inbound & outbound calls Provide customer support Upsell relevant financial products/services Meet daily targets & ensure customer satisfaction Who should apply Good communication skills (Hindi/English) Passionate about sales & customer service Contact- Shreya 9987502996 / vibrantzz.shreya@gmail.com

As a Financial Service Manager in the Banking and Financial Services industry, your primary responsibility is to increase the top of the funnel by driving period BTL activities and generating referrals from prospect customers to expand the prospect base. You are expected to maximize virtual connections with qualified prospects using various digital platforms and social media. Your role also involves adopting a need-based selling approach, tailoring recommendations based on customers" profiles, and assisting customers in smooth policy insurance coordination. - Drive period BTL activities and generate referrals from prospect customers - Maximize virtual connections with qualified prospects usi...

As a Telesales Real Estate agent at our company, your role involves actively contacting potential buyers and sellers through phone calls to generate leads. Your main responsibilities include: - Lead generation: Making outbound calls to identify potential buyers and sellers interested in real estate. - Qualifying leads: Asking probing questions to assess customer needs, budget, and property requirements. - Presenting property information: Providing detailed information about available properties, including features, pricing, and location. - Scheduling appointments: Coordinating property viewings between clients and sales agents. - Following up with leads: Maintaining communication through ema...

Role Overview: As a Personal Assistant to the Director and leadership team, your role is crucial in maintaining efficient day-to-day operations and providing executive support. Your excellent communication, multitasking, and organizational skills will be essential in fulfilling the following key responsibilities: Key Responsibilities: - Serve as the primary point of contact between the Director and internal/external clients - Manage daily calendars, schedule meetings, and coordinate appointments - Screen and direct phone calls, handle incoming and outgoing correspondence - Draft and respond to emails, letters, and other official communications - Handle requests and queries efficiently and pr...

Role Overview: As a Technical Support Specialist (TSS 1) at our company, you will provide technical assistance to customers, installers, and residents. Your success depends on your deep knowledge of our products, services, partner integrations, and client business practices. Effective communication skills and a genuine desire to understand clients" technical needs are crucial. You should offer value through actionable processes, possess knowledge of IoT devices, use agile thinking to solve problems, and provide meaningful insights into clients" daily technical issues. Key Responsibilities: - Field escalation calls, tickets, chats, email, and other communications from users with inquiries abo...

As a Soft Skill Trainer, you play a vital role in shaping the futures of students by designing and delivering engaging workshops and training sessions on various topics, including but not limited to: - Effective communication (verbal and written) - Presentation skills - Active listening and teamwork - Conflict resolution and negotiation - Personal branding and professional development - Building confidence and resilience You will create and maintain comprehensive training materials customized to the needs of diverse student populations and academic disciplines. Additionally, you will facilitate interactive learning experiences to foster participation, collaboration, and skill development. Mo...

As a Technician at EisnerAmper's Mumbai office, you will be an integral part of the Helpdesk team, providing exceptional services to clients in a growing environment. Your main responsibilities will include: - Being logged into the Help Desk hunt group to answer support calls - Taking ownership of end user incidents - Troubleshooting system issues - Escalating unresolved issues - Monitoring incident queues - Providing detailed work notes - Following up with users - Updating incident tickets - Performing remote troubleshooting for computers and mobile devices - Installing and configuring hardware and applications - Working as part of a team of technicians while also being capable of working i...

As a Solution Sales Executive, your main responsibility will be to understand client challenges and create personalized technical service plans to address their specific needs. You will need to conduct in-depth discovery sessions with clients, recommend suitable monthly/annual support plans, and strive to achieve key performance indicators (KPIs) related to revenue, conversion rates, and customer satisfaction. - Conduct comprehensive discovery sessions with clients to uncover their technical challenges. - Develop and finalize monthly/annual support plans tailored to the client's requirements. - Aim to meet and exceed KPIs associated with revenue, conversion rates, and customer satisfaction. ...

In this role as a Customer Service Representative, you will be responsible for handling customer inquiries through various channels such as phone, email, chat, and social media platforms. Your primary duty will be to actively listen to customers, understand their concerns, and provide empathetic support. You will need to offer accurate and comprehensive information about the company's products, services, and policies, while efficiently resolving complaints and troubleshooting issues. Key Responsibilities: - Respond to customer inquiries via phone, email, chat, and social media - Actively listen to customers and provide empathetic support - Provide accurate information about products, service...

As an Associate, Service Operations People and Culture (P&C) at Aristocrat, your primary responsibility is to respond to inquiries from employees, execute P&C transactions, and conduct data reporting using Workday and other HR systems. Your role demands great attention to detail, a customer service orientation, and the ability to exercise discretion and prioritize service requests effectively. - Provide excellent customer service by addressing HR-related inquiries from employees, P&C Business Partners, and managers through various communication channels such as email, instant message, chat, and phone. - Resolve inquiries accurately and in a timely manner by accessing knowledge guides and inf...

As a Call Center Representative at TSI (part of TSI family of companies), you will be responsible for updating account notes accurately, resolving disputed balances, reviewing accounts for closure, and ensuring compliance with debt collection laws and regulations. Your role will also involve participating in team meetings, suggesting process improvements, and performing any other duties as assigned. Key Responsibilities: - Update account notes accurately and adjust statuses per guidelines. - Research and resolve disputed balances. - Review accounts to be recommended for closure and assist in report preparation. - Adhere to all applicable laws and regulations related to debt collection. - Par...