166 Active Listening Jobs - Page 5

Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition.

Job description We are seeking a dedicated and results-driven Telecaller to join our team. As a Telecaller, you will be responsible for reaching out to potential clients, handling inbound and outbound calls, and supporting our team by generating leads, assisting with customer inquiries, and promoting our services. The ideal candidate will have excellent communication skills and the ability to handle various customer interactions professionally. Responsibilities : Make Outbound Calls : Initiate contact with prospective clients, providing them with information about products/services. Inbound Calls : Handle incoming calls, addressing customer queries and offering solutions where needed. Lead Generation : Identify new business opportunities by reaching out to potential clients and partners. Customer Relationship Management : Maintain and update client databases and ensure timely follow-ups. Promote Products/Services : Explain and upsell the companys offerings to clients based on their needs. Set Appointments/Meetings : Schedule meetings for the sales team or managers with potential clients. Provide Customer Support : Assist in resolving customer issues, ensuring high satisfaction levels. Maintain Reports : Keep track of calls made, customer feedback, and follow-up status using CRM tools. Meet Targets : Work towards achieving daily, weekly, and monthly targets for call volume and lead generation. Collaboration : Work closely with the sales and marketing teams to help implement strategies and improve customer engagement. Requirements : Proven experience as a Telecaller or in a similar role. Ability to build rapport with customers and address their concerns effectively. Strong persuasive and negotiation skills. A goal-oriented approach with a positive attitude. Prior experience in [industry-specific] is preferred. Preferred Skills : Multilingual skills (if applicable to your region). Basic understanding of sales and marketing principles. Good organizational and time-management skills.

Overview: Are you a recent graduate with strong communication skills and a passion for helping people? Join our team as a Mortgage Customer Support Associate Voice , with Mr Cooper. where you'll be trained to assist customers over the phone with their mortgage-related queries. This is a great opportunity to start your career in the financial services industry with hands-on experience and growth potential. Key Responsibilities: Handle inbound and outbound voice calls to assist customers with questions about mortgage products, payments, and account details. Provide clear and friendly guidance on loan options, interest rates, and application steps . Help customers navigate basic account setup and document submission over the phone. Maintain accurate records of customer interactions using our CRM system . Participate in training programs to build knowledge in mortgage processes and customer service best practices. Work closely with team members and escalate complex issues to senior staff when needed. Who Can Apply: Fresh graduates (UG – Any discipline) with strong verbal communication skills. Eagerness to learn and grow in a customer service and financial services environment . Comfortable working in a voice-based support role (inbound/outbound calls). Basic computer skills and willingness to work with CRM tools and internal systems. What We Offer: Comprehensive training and mentorship to help you succeed. A supportive team environment with opportunities for career advancement . Competitive compensation aligned with entry-level market standards . Exposure to the mortgage and financial services industry .

focuses on selling watches to customers, providing exceptional customer service. They need to be knowledgeable about the product range, including different brands, styles, and features,& be able to tailor recommendations to individual customer needs

Roles and Responsibilities Make outbound calls to clients, understand their requirements, and provide solutions. Identify potential customers' needs through effective communication. Build rapport with clients by understanding their concerns and preferences. Handle customer complaints professionally and resolve issues promptly. Meet daily/weekly targets set by management. Desired Candidate Profile 3-5 years of experience in international tele calling or sales background preferred. Excellent communication clarity, active listening, emotional intelligence, problem-solving skills required. Ability to work independently with minimal supervision; strong time management skills essential.

Position: Customer Relation Manager Location: Hyderabad (Kavuri hills, Madhapur) No. of Vacancies: 01 Exp: 2-5 years Gender : Females Dress Code : To be willing to wear western formal wear Company Overview: Urgent requirement for the position of Customer Relation Manager for Hyderabad (Madhapur) location. NAYAN Hardware Showroom (Retails), which deals in furniture fittings, architectural hardware, and related components, plays a crucial role in ensuring smooth procurement of raw materials, components, tools, and services required for operations. Nayan Hardware caters to not only end customers but also to builders and projects. Our esteemed clients include all the major builders in the twin cities. Role & responsibilities: A Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with customers to ensure satisfaction and loyalty, ultimately driving business growth. Key roles include identifying customer needs, providing personalized support, addressing issues, and improving the customer experience through collaboration with internal teams To maintain walk-in report and feed entry in SAP for CRM To warmly welcome each customer and assign sales person To conduct CRM activities To maintain in store operation (functional operation or daily financial expenses). Help Sales Team in follow-up Daily Sales Report Visit Interiors/ Architects office Educational Qualification: 12th Class / Any UG / PG Graduate Key skills : Good communication and Leadership skills, customer service, technical skills (like CRM software proficiency), analytical skills, collaboration, and problem-solving. Strong interpersonal skills, particularly active listening, empathy, and the ability to build rapport, are crucial for nurturing customer relationships and fostering loyalty. Relevant Industry: Experience of Hotel reception or Hospital reception / Any Retail customer relation manager is preferable

Responsibilities: Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them To enroll new patients into the system once they call in Skills: Clarity in communication; Ability to articulate and talk to the patient in a clear manner without ambiguity Active Listening skills Passionate about the role and have patient care as priority Qualification: Minimum Bachelors Degree in Clinical / Medico/ Biology background (Preferred Paramedics, Clinical Psychologists, Physiotherapist, Dietitian, Nutritionist, or such related fields) OR Diploma in GNM . Language : Excellent communication skills in English & Hindi

Delivering Training to all Levels. (Practical & Theoretical) Managing the Trainees Preparing Scripts, Equipment Checklist. Deliver Quality Content and assess the Trainees. Willing to Travel Ready to Relocate Good Communication &Technical Knowledge

lRole & responsibilities: Domestic Voice Process Office Location - Sector V, Webel More, Kolkata Work Mode - Office Date of Joining - 30th June Preferred candidate profile: Graduates and Undergraduates, both can apply. Both Freshers and Experienced candidates can apply for the job. Must have excellent command in Maithili and good communication skills. Must have basic knowledge on how to operate a computer. Working Schedule: 6 days working with rotational shift and 1 day rotational off. Shift duration of 9 hours including 1 hour break. No night shift for Female candidates Perks and benefits: Salary - English and Maithili - 15,000/- CTC monthly (12,200/- In-hand) Hindi and Maithili - 13,000/- CTC monthly (10,700/- In-hand) Interested candidates please share your CV and mention your current address in the number mentioned below. Bishal Baitha - 8789141640 (bishal.baitha@teleperformancedibs.com) Abhiroop Roy - 7003303007 (abhiroop.roy@telperformancedibs.com) Ayan Kumar Das - 8013900228 (ayan.das@teleperformancedibs.com)

Source candidates using databases, social media, networking, and employee referrals. Screen resumes and applications, and conduct initial phone interviews. Schedule and coordinate interviews with hiring teams. Follow up candidate.

Walk-in Drive | Hiring for International Inbound Voice Process | US Healthcare Industry We are hiring on behalf of one of the largest US Healthcare companies for International Inbound Voice Process roles. If you have strong communication skills and experience in international customer support, this is your chance! Note: Only candidates with current CTC below 3 LPA are invited to attend Key Requirements: 6 months to 2 years of experience in International Inbound Voice Process (mandatory) Strong communication skills with neutral accent Excellent call handling, active listening, and customer-facing skills Proficiency in MS Office and good typing speed Willingness to work night shifts (US time) and from office all days Domestic voice process experience will not be considered. Why Join Us? Free transportation or travel reimbursement Subsidized meals Performance-based incentives in addition to salary Health & Wellbeing Packages including insurance, outpatient care, preventive health checks, and Employee Assistance Programs (EAP) 24 days paid time off + 12 paid holidays

Role & responsibilities: Intermediator for the partially or completely deaf. International Voice Process Office Location - Gurugram, Sector 19 Work Mode - From Office Date of Joining - 16th June Preferred candidate profile: Graduates and Undergraduates, both can apply. Both Freshers and Experienced candidates can apply for the job. Experienced candidates must have minimum 6 months of experience with valid documents i.e., offer letter, relieving/experience letter and last three months salary slip. Must have excellent command in English and good communication skills. Must have basic knowledge on how to operate a computer. ** Candidates who have MTI in their speech and pursuing higher studies will not be considered. Working Schedule: 5 days working with rotational shift and 2 days rotational off. Shift duration of 9 hours including 1 hour break. Casual leaves won't be entertained for the first three months apart from week offs. Perks and benefits: Salary - 27k Inhand & 31k CTC Both sides cab will be provided if the current location is within the hiring zone. Interested candidates please share your CV and mention your current address in the number mentioned below. 7384484039 HR Barnali Do not call in the above mentioned contact number after 8 p.m. and on Sunday.

Key duties and responsibilities:- 1. Sales forecasting and execution of sales targets 2. Implementation of sales plans and achieve the sales revenue target 3. Submission of all reports ( daily sales report, monthly and quarterly reports ) and updating of data on lead portal and opportunity funnel 4. Identification of new customers and promotion of the products 5. Awareness of competitors activities in the market and information of pricing, schemes, systems and procedures. 6. Responsible for building relationship with customer and for developing in a Territory / region for the organisation in a manner consistent with the company policy and goals and in line with organisation direction. Skills needed:- 1. Must be result oriented, self motivated, possess interpersonal skills to achieve goals consistently 2. Must possess professional selling and presentation skills 3. Must possess the technical skills for grasping sophisticated product applications. 4. Must have communication skills interpersonal skills to engage with customers.Role & responsibilities Preferred candidate profile Perks and benefits

We are looking for a fresher with good communication skills to join our team. As an education Counselor, you will guide students in selecting the right courses & universities & assist them throughout the admission process & maintain proper follow-up.

Role & responsibilities: Intermediator for the partially or completely deaf. International Voice Process Office Location - Gurugram, Sector 19 Work Mode - From Office Date of Joining - 13th June Preferred candidate profile: Graduates and Undergraduates, both can apply. Both Freshers and Experienced candidates can apply for the job. Experienced candidates must have minimum 6 months of experience with valid documents i.e., offer letter, relieving/experience letter and last three months salary slip. Must have excellent command in English and good communication skills. Must have basic knowledge on how to operate a computer. **Candidates who have MTI in their speech and pursuing higher studies will not be considered. Working Schedule: 5 days working with rotational shift and 2 days rotational off. Shift duration of 9 hours including 1 hour break. Casual leaves won't be entertained for the first three months apart from week offs. Perks and benefits: Salary - 27k Inhand & 31k CTC Both sides cab will be provided if the current location is within the hiring zone. Interested candidates please share your CV and mention your current address in the number mentioned below. 9365277103 HR Rituparna Do not call in the above mentioned contact number after 8 p.m. and on Sunday.

Designation: Debt Recovery Agent Telecaller As a Debt Recovery Agent (Telecaller), you will be responsible for contacting debtors via phone to negotiate repayment terms and ensure timely recovery of outstanding debts. Your main objective will be to reduce debt amounts while maintaining a professional and compassionate approach. Job description: Contact debtors via phone to discuss overdue payments. Guiding the customers if they have any challenges to make the payments and resolving the customer queries with the help of the supervisor. Creating and maintaining the customer feedback reports in system. Collaborate with other departments to address disputes and discrepancies. Have to comply with 100% compliance. Achieving the day/weekly/month wise collection / call / quality targets. Adherence to the process shift timings. Qualifications: Should have Graduate or undergraduate. Excellent in English Language Collaborate with other departments to address disputes and discrepancies. Ability to handle difficult conversations professionally Proven Experienced in tele collections and customer service. Must be proficient in minimum 2 regional languages. Marathi, Hindi, Telegu, Malayalam, Tamil

Description We are seeking a dedicated Student Counselor to provide support and guidance to students in a school environment. The ideal candidate will help students navigate their academic and personal challenges, fostering a positive and healthy learning atmosphere. Responsibilities Conduct one-on-one counseling sessions with students to address academic, personal, and social issues. Develop and implement programs to promote student well-being and mental health. Provide guidance on educational and career planning, including course selection and college applications. Collaborate with teachers, parents, and administrative staff to support student needs. Organize workshops and seminars on stress management, study skills, and time management. Maintain accurate records of counseling sessions and student progress. Skills and Qualifications A degree in Psychology, Counseling, Social Work, or a related field. Strong interpersonal and communication skills. Ability to empathize and connect with students from diverse backgrounds. Knowledge of counseling techniques and mental health resources. Familiarity with educational systems and career counseling. Strong organizational skills and attention to detail.

Are you passionate about driving growth and connecting with prospects We're hiring Demand Generation Specialists to join our dynamic team! If you enjoy meaningful conversations, researching leads, and setting up appointments that matter, this is the role for you. Key Responsibilities: Conduct outbound calls to international prospects using structured communication scripts. Research prospects through public domains and online platforms to gather lead data. Understand customer needs and offer appropriate solutions or alternatives. Maintain detailed and accurate records of every interaction in our CRM/database. Build long-term client relationships by going the extra mile. Consistently meet or exceed quality and productivity benchmarks. Attend regular in-house training sessions to continuously enhance your skills. What We're Looking For: Minimum 1+ year of international calling or outbound customer support experience. Excellent communication skills both verbal and active listening. Strong interpersonal skills with a client-first attitude. Proficient in Microsoft Office tools. Organized and able to multitask, prioritize, and manage time effectively. Flexible to work in rotational shifts . Perks & Benefits: One-Time Meal Provided Fixed Weekends Off Saturday & Sunday Group Medical Insurance Team Outings and Engagement Activities Attractive Rewards & Recognition Programs Opportunities for Growth through Internal Job Postings Ready to take your career to the next level in demand generation Apply now and be part of a fast-paced, growth-focused team!

Description We are seeking a dedicated Customer Service Representative to join our team in India. The ideal candidate will be responsible for providing exceptional service to our customers, addressing their queries, and ensuring a positive customer experience. Responsibilities Provide accurate information and assistance to customers regarding products and services. Handle customer inquiries, complaints, and feedback in a professional manner. Maintain customer records and document interactions in the CRM system. Collaborate with team members to improve customer service processes. Stay updated on product knowledge and company policies to effectively assist customers. Skills and Qualifications 1-3 years of experience in customer service or a related field. Excellent verbal and written communication skills in English and Hindi. Strong problem-solving abilities and a customer-oriented mindset. Proficiency in using CRM software and Microsoft Office Suite. Ability to work in a fast-paced environment and manage multiple tasks.

Role & responsibilities Greetings from Z-tech solutions - Chennai Urgent Requirements for Manpower Consultancy HR Female - Chennai Qualification : Any Degree Salary range : Rs.15,000 to Rs. 20,000 per month (based on their performance) Experienced : Minimum 2yrs exp Working hours : 8 hours Note : Work should be in Manpower Consultancy (Abroad Placements HR Requirement consultancy ) Experienced Required for Female HR Recruiter Domain : HR Executive/ HR Recruiter Job location : Chennai Keyskills : Communication skills Sales expertise Attention to detail Time management Recruitment analytics Sourcing Candidate screening Convincing method Preferred language : ( English, Tamil,Hindi, Malayalam anyone language mandatory) We prefer only Tamil Nadu Candidates Interested candidates kindly share your updated CV/ Resume to this whatsapp no : Alex : +91 9962005221 Contact Alex - 9962005221 Preferred candidate profile Perks and benefits Preferred candidate profile

Process - International (Chat+Upselling) Shift - Rotational Working Days - 5 days working, 2 days rotational week off Education - Graduate / Undergraduate Experience required - Fresher CTC - Around 23k in hand + annual incentives ONLY IMMEDIATE JOINERS Candidates must be good in English communication . Requirement Should be comfortable with rotational shifts. Must be good with English communication. Benefits Provident Funds Cab facilities Incentives Medical benefits

Hyderabad - Tamil/kannada/ Malayalam Bangalore - Malayalam / Tamil Hyderabad - DRA Certified agent Qualifications: Both HSC/Graduates can apply Freshers/Experienced can apply. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Need to be fluent in English +Kannada/malayalam/Tamil Results-driven mindset with a focus on achieving targets. Flexibility in rotational shifts Salary 19kCTC. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and collaborative work environment.

Role & responsibilities Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. Utilize strong communication skills to build rapport with customers and understand their needs effectively. Work independently with minimal supervision while maintaining high levels of productivity and accuracy. Collaborate with team members to achieve common goals and objectives. Provide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger). Preferred candidate profile Empathetic interpersonal skills: ability to understand diverse perspectives and respond appropriately. Strong time management skills; ability to prioritize tasks efficiently under pressure. Proficiency in using technology for work purposes (e.g., typing speed, computer literacy). Excellent written communication skills in English; ability to communicate clearly via text-based channels. 0-5 years of experience in non-voice process or similar role. Only Mohali and nearby candidates are eligible. Candidate must be an immediate joiner. NO PURSUING CANDIDATES. Perks and benefits PF Gratuity Health Insurance Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -25kCTC/ In-Hand 21k Location- Mohali (WFO)

Description We are looking for enthusiastic individuals to join our voice process team. This role is ideal for candidates fluent in Kannada, Tamil, or Malayalam, who are passionate about providing excellent customer service. As a voice process executive, you will be responsible for assisting customers over the phone and ensuring their queries are resolved efficiently. Responsibilities Handle incoming calls from customers and provide assistance in Kannada/Tamil/Malayalam. Resolve customer queries and complaints in a professional manner. Document all interactions with customers in the system accurately. Assist in the development of customer service scripts and FAQs in the respective language. Collaborate with team members to improve service delivery and customer satisfaction. Skills and Qualifications Fluency in Kannada/Tamil/Malayalam and English (both spoken and written). Strong communication and interpersonal skills. Basic computer literacy and familiarity with MS Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and a customer-oriented mindset.

We are looking for an experienced Telecaller to join our taxi service team. The ideal candidate will be responsible for handling customer inquiries, booking rides, and ensuring excellent customer service through phone interactions. Perks and benefits ESI and PF