Role Description: As the Zonal Business Head, you will spearhead sales operations within your designated region, driving growth strategies and ensuring market dominance. Your role will encompass acquiring, managing, and cultivating relationships with Category A and B real estate developers and brokers. You will be tasked with achieving ambitious business targets, boosting net sales, and unlocking new revenue streams through extensive array of product offerings. Key Responsibilities: ? Strategic Oversight: Devise and implement innovative annual and quarterly sales strategies to exceed targets and propel regional expansion. ? Team Leadership: Recruit, mentor, and guide a high-performing team of Account Managers. Foster a culture of excellence and ensure alignment with strategic business objectives. ? Relationship Management: Forge and nurture robust relationships with key clients and stakeholders. Elevate customer satisfaction through proactive engagement and efficient issue resolution. ? Product Development: Collaborate with product teams to shape and refine offerings based on market demands. Ensure seamless coordination among team members. ? Industry Expertise: Utilize your extensive experience in real estate or digital advertising, and leverage existing developer connections to enhance market presence. ? Market Analysis: Stay abreast of industry trends and competitive dynamics to strategically position for sustained success. ? Leadership Excellence: Exhibit exemplary work ethics and professionalism, leading by example. Cultivate a culture of continuous improvement and ethical conduct. ? Dynamic Approach: Demonstrate a proactive and dynamic business approach with strong market analysis capabilities, exceptional communication skills, and a relentless drive for revenue growth, all while maintaining the highest standards of integrity. Skills & Experience: ? Sales Experience: At least 8 to 10 years of B2B or corporate sales experience required; experience in real estate is advantageous but not mandatory. ? Communication Skills: Outstanding verbal and written communication skills. Proven ability to build strong rapport with customers and stakeholders, and to present effectively to executives and senior leadership. ? Networking Ability: Strong networking acumen, particularly in the financial sector, to engage diverse client bases and achieve targeted goals. ? Role Model: Demonstrates unwavering work ethics and professionalism. Effectively develops self and team while fostering a positive and productive work environment. ? Customer Focus: Results-oriented approach with a focus on effectively managing key account relationships. ? Proven Track Record: Demonstrated success in managing a minimum of ?30 to 50 crore in monthly B2B sales along with team handling experience. Education: ? MBA in any discipline is required. MBA from a prestigious institution preferred
Role Description: As the Zonal Business Head, you will spearhead sales operations within your designated region, driving growth strategies and ensuring market dominance. Your role will encompass acquiring, managing, and cultivating relationships with Category B and C real estate developers and brokers. You will be tasked with achieving ambitious business targets, boosting net sales, and unlocking new revenue streams through Magicbricks extensive array of product offerings. Key Responsibilities: ? Strategic Oversight: Devise and implement innovative annual and quarterly sales strategies to exceed targets and propel regional expansion. ? Team Leadership: Recruit, mentor, and guide a high-performing team of Account Managers. Foster a culture of excellence and ensure alignment with strategic business objectives. ? Relationship Management: Forge and nurture robust relationships with key clients and stakeholders. Elevate customer satisfaction through proactive engagement and efficient issue resolution. ? Product Development: Collaborate with product teams to shape and refine offerings based on market demands. Ensure seamless coordination among team members. ? Industry Expertise: Utilize your extensive experience in real estate or digital advertising, and leverage existing developer connections to enhance market presence. ? Market Analysis: Stay abreast of industry trends and competitive dynamics to strategically position for sustained success. ? Leadership Excellence: Exhibit exemplary work ethics and professionalism, leading by example. Cultivate a culture of continuous improvement and ethical conduct. ? Dynamic Approach: Demonstrate a proactive and dynamic business approach with strong market analysis capabilities, exceptional communication skills, and a relentless drive for revenue growth, all while maintaining the highest standards of integrity. Skills & Experience: ? Sales Experience: At least 6 to 8 years of B2B or corporate sales experience required; experience in real estate is advantageous but not mandatory. ? Communication Skills: Outstanding verbal and written communication skills. Proven ability to build strong rapport with customers and stakeholders, and to present effectively to executives and senior leadership. ? Networking Ability: Strong networking acumen, particularly in the financial sector, to engage diverse client bases and achieve targeted goals. ? Role Model: Demonstrates unwavering work ethics and professionalism. Effectively develops self and team while fostering a positive and productive work environment ? Customer Focus: Results-oriented approach with a focus on effectively managing key account relationships. ? Proven Track Record: Demonstrated success in managing a minimum of ? 30 crore in monthly B2B sales. Education: ? MBA in any discipline is required. MBA from a prestigious institution preferred.
Job Description : Demand Generation Specialist Job brief: We are looking for candidates who will be working as a DEMAND GENERATION SPECIALIST. The successful candidate will be able to accept ownership for effectively making outbound calls, web research on publicly available domains, setting up appointments with prospects, meeting internal quality standards. Responsibilities Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage clients by taking the extra mile Keep records of all conversations in our database in a comprehensible manner Frequently attend inhouse educational seminars to improve knowledge and performance level Meet personal/team quality and quantity targets Requirements Previous experience in a customer support role Min 1+ years of international calling experience Strong phone, verbal communication skills and active listening skills Familiarity with basic knowledge of Microsoft office Client focus and adaptability to different personality types Ability to multi-tasking, set priorities and manage time effectively Willing to work in rotational shifts Perks and Benefits :- One-time Meal Saturday & Sunday Fixed Off Group Medical Insurance Team Outings Rewards and Recognition Internal Job Postings
Are you passionate about driving growth and connecting with prospects We're hiring Demand Generation Specialists to join our dynamic team! If you enjoy meaningful conversations, researching leads, and setting up appointments that matter, this is the role for you. Key Responsibilities: Conduct outbound calls to international prospects using structured communication scripts. Research prospects through public domains and online platforms to gather lead data. Understand customer needs and offer appropriate solutions or alternatives. Maintain detailed and accurate records of every interaction in our CRM/database. Build long-term client relationships by going the extra mile. Consistently meet or exceed quality and productivity benchmarks. Attend regular in-house training sessions to continuously enhance your skills. What We're Looking For: Minimum 1+ year of international calling or outbound customer support experience. Excellent communication skills both verbal and active listening. Strong interpersonal skills with a client-first attitude. Proficient in Microsoft Office tools. Organized and able to multitask, prioritize, and manage time effectively. Flexible to work in rotational shifts . Perks & Benefits: One-Time Meal Provided Fixed Weekends Off Saturday & Sunday Group Medical Insurance Team Outings and Engagement Activities Attractive Rewards & Recognition Programs Opportunities for Growth through Internal Job Postings Ready to take your career to the next level in demand generation Apply now and be part of a fast-paced, growth-focused team!
Job Description: Collect overdue payments for short-term loans, with a focus on accounts with DPD above 60 days. Manage a portfolio of delinquent accounts and develop recovery strategies while adhering to company and regulatory guidelines. Contact customers via calls/visits, inform them of overdue bills, and negotiate suitable repayment plans. Advise customers on payment options and encourage timely payments. Maintain positive relationships with borrowers to resolve disputes or issues. Ensure accurate records of all interactions, commitments, and payments in the system. Prepare daily reports and update the Collections Manager on recovery progress. Comply with internal policies and regulatory norms in all recovery activities. Key Skills: Loan collections / debt recovery DPD 60+ account handling Negotiation & persuasion Field recovery experience Customer relationship management Knowledge of regulatory compliance Communication: Telugu (must), basic English / Hindi Function / Functional Area: Collections / Recovery / Credit Control | BFSI Collections / Recovery
Description We are seeking a highly motivated Customer Support Executive to join our team in India. This entry-level position is ideal for freshers looking to start their career in customer service. The successful candidate will be responsible for providing exceptional support to our customers and ensuring their satisfaction. Responsibilities Provide excellent customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members and other departments to improve customer satisfaction. Identify and escalate priority issues to appropriate personnel. Stay updated on product knowledge and company policies to assist customers effectively. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong problem-solving abilities and conflict resolution skills. Basic knowledge of customer service principles and practices. Proficiency in using computer systems and customer support software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and organizational skills.
Description We are looking for a dedicated Customer Support Executive for our voice process team in India. The ideal candidate will be responsible for addressing customer queries, providing solutions, and ensuring a high level of customer satisfaction. Responsibilities Handle customer inquiries and provide support via voice calls. Resolve customer issues in a timely and efficient manner. Maintain a high level of customer satisfaction through effective communication. Document customer interactions and feedback in the system. Collaborate with team members and other departments to improve customer experience. Skills and Qualifications Excellent verbal communication skills in English and Hindi. Strong problem-solving abilities and attention to detail. Familiarity with customer support software and tools. Ability to work in a fast-paced environment and handle multiple tasks. Basic computer skills and knowledge of MS Office Suite.
Description We are seeking a dynamic and results-driven Agency Manager to lead our sales team in India. The ideal candidate will be responsible for recruiting, training, and managing a team of agents while developing effective sales strategies to enhance agency performance. Responsibilities Recruit, train, and manage a team of agents to achieve sales targets Develop and implement effective sales strategies to boost agency performance Monitor and evaluate agents performance and provide feedback for improvement Build and maintain strong relationships with clients and stakeholders Conduct regular training sessions to enhance the team's skills and product knowledge Prepare reports on team performance, market trends, and sales activities for management Ensure compliance with regulatory requirements and company policies Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or related field Strong leadership and team management skills Excellent communication and interpersonal skills Proficiency in sales techniques and strategies Ability to analyze market trends and competitor activities Experience with CRM software and MS Office Suite Strong problem-solving and decision-making abilities Demonstrated ability to meet sales targets and drive business growth
Description We are seeking a motivated and enthusiastic Customer Support Associate to join our team in Lucknow. This entry-level position is ideal for individuals who are passionate about providing excellent customer service and are eager to develop their skills in a dynamic environment. Responsibilities Respond to customer inquiries via phone majorly , email/chat if requirement arises in a timely and professional manner. Resolve customer complaints and issues effectively, ensuring customer satisfaction. Provide product information and support to customers, guiding them through their queries. Document customer interactions and maintain accurate records in the CRM system. Collaborate with team members and other departments to enhance customer experience and streamline processes. Participate in training and development sessions to enhance product knowledge and support skills. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Basic understanding of customer service principles and practices. Proficiency in using computer applications and software, including CRM tools and Microsoft Office Suite. Strong problem-solving skills and the ability to think on your feet. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Positive attitude and willingness to learn. Strong interpersonal skills with a focus on building relationships.