Customer Support - Voice Process

Hti Manpower Outsoursing Services Private Limited

1 - 2 years

1 - 3 Lacs

bengaluru karnataka india

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

voice modulation active listening problem solving time management conflict resolution domestic bpo inbound process frm query resolution

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are looking for a dedicated Customer Support Executive for our voice process team in India. The ideal candidate will be responsible for addressing customer queries, providing solutions, and ensuring a high level of customer satisfaction.

Responsibilities

Handle customer inquiries and provide support via voice calls.
Resolve customer issues in a timely and efficient manner.
Maintain a high level of customer satisfaction through effective communication.
Document customer interactions and feedback in the system.
Collaborate with team members and other departments to improve customer experience.

Skills and Qualifications

Excellent verbal communication skills in English and Hindi.
Strong problem-solving abilities and attention to detail.
Familiarity with customer support software and tools.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic computer skills and knowledge of MS Office Suite.

More Jobs at Hti Manpower Outsoursing Services Private Limited

Zonal Business Head- Enterprise

Hyderabad / Secunderabad, Telangana, Telangana, India

10.0 - 15.0 yrs

INR 30 - 40 Lacs

Zonal Business Head- Core sales

Ahmedabad, Gujarat, India

10.0 - 14.0 yrs

INR 30 - 40 Lacs

Demand Generation Specialist(Pune)

Pune, Maharashtra, India

1.0 - 10.0 yrs

INR 3 - 6 Lacs

Demand Generation Specialist

Pune, Maharashtra, India

1.0 - 6.0 yrs

INR 3 - 6 Lacs

Collections Executive

Mumbai, Maharashtra, India

Experience: Not specified

INR 2 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.