Jobs
Interviews

58 Inbound Process Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

Tata Digital (Frontend) - Email & Inbound Process / Sal Upto 25K CTC
Teleperformance (TP)

0.0 - 3.0 years

2 - 4 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

Profile: Tata Digital (Frontend) Process: Email & Inbound Process Good Verbal & written Comm. skills Graduate with Min. 6 months Exp. Shift : Rotational Shift | 1 Rotational Week OFF Salary:20K Inhand | 25K CTC Required Candidate profile Qualification: Any Graduate Exp.: Graduate with Min. 6 months Exp Apply Now, Contect For More Details / Information HR Aditya L - 7030023969 (Call/Whatsapp) Perks and benefits High salary package with Friendly workculture !

Posted 4 days ago

AI Match Score
Apply
Customer Service Executive
Mount Talent Consulting

0.0 - 4.0 years

Noida

Work from Office

URGENT HIRING FOR CUSTOMER SUPPORT Walk in Drive 20th May to 23th May Interview Time: 09:00am to 4:00pm Customer Support Executive ( Work From Office) No Targets ( Inbound Calls) Freshers Or Experienced Language- Hindi, English , Marathi Qualification: 12th Pass Salary: 11k- 14k Same day Selection and Joining. Job location: Noida sector 16, A-51 Rozgar.com HR: RITU SAHU (9910092174) Interested Candidates shares the resume.

Posted 4 days ago

AI Match Score
Apply
International BPO : Chat Support : 3.7 LPA : Grad : 5 Days Work : Call
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

New delhi, Gurugram, Delhi / ncr

Work from Office

Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG With Min 1 Year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2...

Posted 5 days ago

AI Match Score
Apply
Sr Associate : International Voice : Customer Support : 3.6 LPA
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grads with Min 1 Year Exp in International BPO > Salary Range (CTC) : 3.6 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interaction...

Posted 5 days ago

AI Match Score
Apply
Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 6 days ago

AI Match Score
Apply
HSBC - Customer Service / Inbound Process / Sal Upto 26k Inhand
Teleperformance (TP)

0.0 - 3.0 years

1 - 4 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Process: HSBC - Customer Service + Cross Sales Graduate mandatory Min. 6+ months BPO Exp. C3-level Comm. Req. Day rotational shifts Shift window: 7:30 AM - 10:30 PM 2 rotational week-offs 26,000 Inhand | 32,000 CTC Required Candidate profile Qualification: Graduate Location: Thane Apply now by calling or sending your CV on WhatsApp. HR Vaibhavi – 7030024179 Perks and benefits Career Growth Opportunity !

Posted 1 week ago

AI Match Score
Apply
Marathi & Hindi | BPO Voice | 12th Pass | Fresher...Apply Now !
Credicus Business Services

0.0 - 3.0 years

1 - 3 Lacs

Pimpri-chinchwad, Pune

Work from Office

Profile- Domestic BPO Voice Process Fresher Experience work from office immediate joiner Salary : 12,000 - 16,000 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and c...

Posted 1 week ago

AI Match Score
Apply
Customer Service Executive - HSBC / 5 Days Working / @Thane
Teleperformance (TP)

1.0 - 4.0 years

2 - 5 Lacs

Mumbai, Thane, Navi mumbai

Work from Office

Profile: HSBC Arrow - Inbound Voice Process Process: Inbound Customer service with Upselling Qualification: Graduation Location: Wagle Estate,Thane Eligibility: Graduate with minimum 6 months BPO experience Good communication skills Comfortable with upselling in an inbound process Shift Timings: Between 7:30 AM - 10:30 PM (9-hour rotational shift) 5 days working with 2 rotational weekly offs Salary: CTC: 32,000 In-hand: 26,000 Apply Now, Contect For More Details / Information HR Vaibhavi - 7030024179

Posted 1 week ago

AI Match Score
Apply
Immediate Hiring For SBI - Inbound Voice Process / HSC / Upto 25K CTC
Teleperformance (TP)

0.0 - 3.0 years

1 - 5 Lacs

Mumbai, Mumbai suburban, Mumbai (all areas)

Work from Office

Process: SBI - Inbound Customer Service Executive -HSC Pass With min. 6Month Exp. Req. -Graduate Fresher Can Apply -Good Hindi / English Comm. Required -Rotational Shift | Rotational Week OFF -Salary: 21K - 25K CTC Required Candidate profile -HSC Pass With min. 6Month Exp. Req. -Good Hindi / English Comm. Required Apply Now, Contect For More Details / Information HR Suresh - 7030021413 Perks and benefits Career Growth

Posted 1 week ago

AI Match Score
Apply

0.0 - 5.0 years

1 - 3 Lacs

Noida, Gurugram, Greater noida

Work from Office

Hello Job Seekers, Greetings from Shining Stars ITPL . We are currently hiring for Customer Service Executive roles for multiple Domestic and International BPO processes across Noida, Greater Noida, and Gurgaon . This is a walk-in hiring drive , and candidates must be available to attend interviews in person. Customer Service Executive (Voice / Blended Process) Process Details Voice Process / Blended Process • Domestic processes across all locations • International processes applicable only for Gurgaon Eligibility Criteria Minimum age: 18 years • Qualification: 12th Pass / Undergraduate / Graduate • Excellent English communication skills (mandatory) • Clear speech, confidence, and customer-h...

Posted 1 week ago

AI Match Score
Apply
Customer Service Executive
Career Guideline

1.0 - 3.0 years

1 - 3 Lacs

Thane

Work from Office

PROCESS : VOICE PROCESS (INTERNATIONAL) SALARY : 21K TO 30K LOCATION : AIROLI AND THANE ONE WAY CAB SERVICE PROVIDING HSC WITH 6 MONTHS EXP AND GRADUATE FRESHER PROCESS: INBOUND CUSTOMER SERVICE GOOD ENGLISH COMMS REQUIRED HR SHILPA 9136283188

Posted 1 week ago

AI Match Score
Apply
BPO : Inbound Voice Process : 4.2 LPA : Grads and UG : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Grad / UG with 1 year Customer Support Experience > Salary Range (CTC) : 4.2 LPA Max > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer inte...

Posted 1 week ago

AI Match Score
Apply
Customer Support Executive
Shining Stars Institution & travels

0.0 - 5.0 years

1 - 2 Lacs

Noida, Gurugram

Work from Office

WE ARE HIRING WALK-IN INTERVIEW! Location: NOIDA & GURUGRAM (Haryana / NCR) Immediate Joiners Required – Freshers & Experienced both can apply! POSITIONS AVAILABLE: Freshers – 0+ years (No experience needed) Experienced – 1–3 years (Relevant experience preferred) Job Types: • Full-time • Walk-in Interview • 6 Days Working SALARY OFFERED: For Freshers: 15,000 – 25,000 per month For Experienced: 20,000 – 30,000 per month (and more based on skills) Work Locations: • Noida, Uttar Pradesh • Gurugram, Haryana Job Roles: Entry-level office / support / customer service positions – easy selection process, open for all candidates with basic communication skills. WALK-IN DETAILS: Date: Every week – Imm...

Posted 1 week ago

AI Match Score
Apply
Sr Process Associate : 3.89 LPA : Grads : Noida : 5 Days Work : Apply
Outpace Consulting Services

1.0 - 5.0 years

3 Lacs

Noida, New delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with Min 1 Year Exp in Customer Service/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts For Females 4: 5 Days Working 5: 4000 TA 6: Good Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Ne...

Posted 1 week ago

AI Match Score
Apply
Urgent Limited Hot Vacancy For Customer Support Associate
Tech Mahindra

0.0 - 5.0 years

Kolkata

Work from Office

Role & responsibilities We are currently having openings in our Voice Process 100% work from office. With fixed salary & permanent hiring. Designation- Customer Support Associate Have to resolute customers query Voice Call Job Profile- Mandatory Criteria- Min Graduate Fresher & experienced both can apply Excellent verbal communication skill in English & Hindi without major MTI for Voice process Should have not applied for any Flipkart interview in last 3 month Customer orientation. Ready to work in 24/7 Shifts No planned leave for upcoming 3 month after joining 10 hour of the day, 9 hrs. work and 1 hour break 5 days of working in a week with 2 rotational week-off Should have a typing speed o...

Posted 1 week ago

AI Match Score
Apply
Customer Relationship Manager
ICICI Lombard

0.0 - 2.0 years

2 - 4 Lacs

Vasai, Navi mumbai

Work from Office

Role - Customer support Open positions: 40+ Responsibilities - Addressing Customer queries and concerns on call 100% voice process and Inbound calling. Salary - *Fresher - 17k in hand (2.55LPA) *Experience - up to 26k to 30K (3.7 to 4.15 LPA) Shift timings 1) Male - morning 7 to night 12.30 (in between any 9.5 hrs of shift) 2) Female - morning 7 to night 8.30 (in between any 9.5 hours of shift) Week offs - 5 days working and 2 days rotational week offs I.e holiday Contact Person : Pramod Whatsapp : 8108014045 Location - Vashi Address Vishwaroop IT Park, behind RAGHULEELA MALL, opp. Vashi Station, Sector 30, Vashi, Navi Mumbai, Maharashtra 400705.

Posted 1 week ago

AI Match Score
Apply
Senior Customer Support Executive
Teleperformance (TP)

0.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent English Fresher and Experience can apply Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 22K CTC Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 1 week ago

AI Match Score
Apply
Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 1 week ago

AI Match Score
Apply
Hiring Customer Support (English & Hindi Mandatory)
Apollo Hospitals

0.0 - 5.0 years

Hyderabad

Work from Office

Position: Customer Support Executive Qualification: Any Graduate or Intermediate Freshers or with Experience of 1 - 4 years in Voice Process Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station) Mandatory Documents: 1. Updated resume 2. Aadhar Copy Call Center Executive Job Responsibility : 1. Identifying Customers needs, Clarify information, research each issue and provide solutions. 2. Follow communication scripts when handling different topics. 3. Build Sustainable relationships and engage customers by taking the extra mile. 4. Keep records of all conversations in our call centre database in a comprehensive way. 5. Should be able to coordinate with various teams to e...

Posted 1 week ago

AI Match Score
Apply
Telugu-Voice Process
Takecare Manpower Services

0.0 - 2.0 years

1 - 2 Lacs

Chennai

Work from Office

Call to immediate Response Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressures over a customer call Required Candidate profile immediate joiner preferred Male and Female both are eligible Contact Rishika HR-9494972099 Perks and benefits PF, ESI, Incentives

Posted 1 week ago

AI Match Score
Apply
Sr Associate : Technical Support : 43K : Grads : Gurgaon : Apply Now
Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Gurugram

Work from Office

Hi, We are looking forward to hire customer/technical support associates for Teleperformance Gurgaon. Please go through the details below and apply through Naukri, we shall call back the relevant profiles Job Description Customer Technical Support Executive (Voice) Role: Customer/Technical Support Executive Voice Location : Gurgaon CTC: 4.3 LPA Call Saifi :9208459988 Eligibility: Graduate with Prior 1 year experience in customer support or technical support (voice) Role Overview: The Customer/Technical Support Executive will be responsible for handling inbound voice calls from customers, diagnosing technical issues, and providing effective resolutions while ensuring high levels of customer s...

Posted 1 week ago

AI Match Score
Apply
Tamil Voice Process - Thousand light - Freshers
Takecare Manpower Services

0.0 - 2.0 years

1 - 2 Lacs

Chennai

Work from Office

Call to immediate Response @ Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressures over a customer call Required Candidate profile Any Graduate (2023- 2025) Good Communication skill must immediate joiner preferred Male and Female both are eligible Perks and benefits PF, ESI, Incentives

Posted 1 week ago

AI Match Score
Apply
Mega Walk-in Hiring Customer Support (English & Hindi Mandatory)
Apollo Hospitals

0.0 - 5.0 years

Hyderabad

Work from Office

Position: Customer Support Executive Qualification: Any Graduate or Intermediate Freshers or with Experience of 1 - 4 years in Voice Process Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station) Mandatory Documents: 1. Updated resume 2. Aadhar Copy Call Center Executive Job Responsibility : 1. Identifying Customers needs, Clarify information, research each issue and provide solutions. 2. Follow communication scripts when handling different topics. 3. Build Sustainable relationships and engage customers by taking the extra mile. 4. Keep records of all conversations in our call centre database in a comprehensive way. 5. Should be able to coordinate with various teams to e...

Posted 1 week ago

AI Match Score
Apply
Customer Service Executive
Policybazaar

0.0 - 4.0 years

2 - 4 Lacs

Gurugram

Work from Office

Job Title: Customer service Executive If you are interested in joining our team, please share your resume at nikitarawat1policybarzaar.com or via WhatsApp at 8130310269 Customer service Executive Location: Gurugram Contact Person - HR Nikita Rawat- WhatsApp your resume to 8130310269 or email to nikitarawat1@policybazaar.com. Interview Mode- Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) CTC: 2.55 - 4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clie...

Posted 1 week ago

AI Match Score
Apply
Chat Support Executive @Noida
Shining Stars Institution & travels

0.0 - 3.0 years

2 - 3 Lacs

Noida

Work from Office

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROCESS- DOMESTIC PREMIUM PROCESS Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/E...

Posted 2 weeks ago

AI Match Score
Apply
Page 1 of 3

Exploring Inbound Process Jobs in India

In India, the inbound process job market is thriving, with numerous opportunities available for job seekers in this field. Inbound process jobs typically involve handling incoming calls, emails, or messages from customers or clients, providing assistance, resolving queries, and ensuring customer satisfaction.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Pune
  4. Hyderabad
  5. Chennai

These cities are known for their booming BPO (Business Process Outsourcing) industry and actively hire for inbound process roles.

Average Salary Range

The average salary range for inbound process professionals in India varies based on experience and skill level. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the inbound process field, a career typically progresses as follows: - Customer Service Representative - Senior Customer Service Representative - Team Leader - Operations Manager

Advancement to higher roles often requires gaining experience, developing leadership skills, and demonstrating proficiency in handling customer interactions effectively.

Related Skills

In addition to proficiency in inbound process operations, other skills that are often expected or helpful in this field include: - Excellent communication skills - Problem-solving abilities - Customer relationship management - Multitasking skills - Knowledge of CRM software

Interview Questions

Here are 25 interview questions for inbound process roles:

  • How do you handle a difficult customer? (basic)
  • Can you describe a situation where you went above and beyond for a customer? (medium)
  • How do you prioritize multiple tasks when handling customer inquiries? (medium)
  • What strategies do you use to ensure customer satisfaction? (basic)
  • How do you stay updated on product/service information to assist customers effectively? (basic)
  • Can you explain a time when you had to de-escalate a tense situation with a customer? (medium)
  • How do you handle high call volumes during peak hours? (medium)
  • What metrics do you think are important to track in a customer service role? (medium)
  • How do you handle confidential customer information? (basic)
  • Have you ever dealt with a language barrier when assisting a customer? How did you handle it? (medium)
  • Describe a time when you had to collaborate with a team member to resolve a customer issue. (medium)
  • How do you handle repetitive inquiries from customers? (basic)
  • Can you give an example of a time when you had to learn about a new product/service quickly to assist a customer? (medium)
  • How do you ensure accuracy when documenting customer interactions? (basic)
  • Describe a situation where you had to meet a tight deadline while assisting a customer. (medium)
  • How do you handle irate customers who are dissatisfied with your company's services? (medium)
  • What do you think is the most challenging aspect of working in customer service? (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Describe a time when you had to handle multiple customer inquiries simultaneously. (medium)
  • How do you handle technical issues when assisting customers with product/service troubleshooting? (medium)
  • Can you give an example of a time when you had to follow up with a customer to ensure their issue was resolved satisfactorily? (medium)
  • How do you prioritize empathy and efficiency when dealing with customer inquiries? (medium)
  • What do you think sets apart exceptional customer service from average customer service? (basic)
  • Describe a situation where you had to adapt your communication style to meet a customer's needs. (medium)
  • How do you handle stress and pressure in a fast-paced customer service environment? (medium)

Closing Remark

As you prepare for interviews for inbound process roles, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in this field and build a successful career in the inbound process industry in India. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Featured Companies