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5.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for leading the automation, orchestration, and continuous improvement of the Technology and Infrastructure Resilience Process as a Manager in Technology Resilience & Automation at Northern Trust. Your role will involve focusing on enhancing the efficiency, reliability, and effectiveness of DR Operations through automation, ensuring rapid recovery of critical systems, and minimizing downtime. Key Responsibilities: - Develop and implement an automated DR framework to enhance failover and recovery speed. - Integrate automation into DR Runbooks, testing, and execution to minimize manual intervention. - Optimize RTO (Recovery Time Objective) and RPO (Recovery Point Objective) through automation. - Collaborate with Infrastructure teams to enhance DR capabilities. - Ensure DR plans meet the standards and compliance requirements. - Own and maintain a DR Automation backlog to deliver automation initiatives using agile methodology. Automation & Tooling Implementation: - Review requirements and approve design artifacts with the engineering team. - Utilize organization infrastructure tools to automate the DR process. - Implement DR automation solutions across on-premise, hybrid, and multi-cloud environments. - Enhance monitoring and alerting capabilities for DR automation using organization-accredited tools. DR Testing & Validation: - Conduct disaster recovery tests, failover drills, and resilience simulations using automation. - Monitor and analyze test results, identifying areas for improvements in automation and response time. - Collaborate with relevant departments to ensure alignment between disaster recovery, authentication, and security strategies. - Lead disaster recovery efforts in the event of a disruption, coordinating the response and recovery activities. - Create and maintain a consistent set of documents to support automation capabilities. Communication, Collaboration & Leadership: - Lead a team of engineers and specialists focused on DR Automation. - Serve as a subject matter expert in disaster recovery automation, providing guidance and training. - Develop and present effective presentations for strategy and approach to management and stakeholders. - Facilitate meetings with stakeholders to relay automation metrics. - Maintain an effective technical network across technical SMEs and architects. Qualifications: - Bachelor's degree or equivalent experience. - Strong knowledge of IT automation strategies, tools, and framework. - Proven experience in disaster recovery and business continuity planning. - Excellent analytical and problem-solving skills. - Strong communication and interpersonal skills. - Financial or Regulatory domain experience a plus. - Ability to work effectively under pressure and in high-stress situations. - Knowledge of relevant regulations and compliance standards. Experience: - Minimum 12+ years of experience in Management or Team Lead role in the IT Industry. - Minimum 5 years of experience in disaster recovery and business continuity planning. - Practical experience operating in an Agile development environment. - Strong communications, analytical, problem-solving, and incident response skills. - Experience in leading DR automation projects and response efforts. You will have the opportunity to work in a flexible and collaborative culture at Northern Trust, where movement within the organization is encouraged, and senior leaders are accessible. Join a company committed to assisting the communities it serves and build your career with one of the world's most admired and sustainable companies. Apply today and discuss your flexible working requirements for a greater achievement.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Client Servicing Executive/Manager at our company in Bangalore, your role involves building and maintaining strong client relationships, understanding client needs, and ensuring the successful delivery of services and solutions that meet client objectives. You will be the primary point of contact for assigned clients, managing day-to-day communications effectively. Collaborating with internal teams, you will coordinate projects to meet client objectives and quality standards. Your responsibilities will include understanding client goals, challenges, and opportunities, developing strategic recommendations, and providing insights to clients for their business goals. Key Responsibilities: - Serve as the primary point of contact for assigned clients, effectively managing day-to-day communications - Collaborate with internal teams to ensure timely and successful project delivery - Understand client goals, challenges, and opportunities, translating them into actionable briefs - Develop and present strategic recommendations, project proposals, and campaign ideas to clients - Gather, interpret, and communicate client feedback to the internal team for accurate implementation - Identify new business opportunities within existing accounts and provide recommendations - Prepare and deliver performance reports, project summaries, and campaign results to clients - Oversee project budgets, ensuring effective resource allocation - Address and resolve any client issues or concerns in a timely manner - Stay updated on industry trends, client competitors, and emerging technologies Key Qualifications: - 2+ years of experience in client servicing, account management, or related field - Bachelors degree in Marketing, Business, Communications, or related field - Excellent verbal and written communication skills - Strong interpersonal skills for positive client relationships - Exceptional organizational and time-management skills - Ability to anticipate challenges and provide strategic solutions - Familiarity with budgeting, resource allocation, and cost management - Ability to coordinate multiple stakeholders and resources for high-quality results Preferred Qualifications: - Experience with project management tools (e.g., Asana, Trello) - Knowledge of marketing principles, including digital marketing and social media - Familiarity with CRM software or client servicing tools - Previous experience in advertising, creative, or digital agency If you are proactive, detail-oriented, and passionate about delivering top-notch client service, we encourage you to share your resume at charmi@pinkskyhr.com. This is a full-time, permanent position with the opportunity to grow and excel in client servicing.,
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As a Client Service Manager II at JPMorganChase, you will play a crucial role in shaping the future of operations through your expertise in client service management. You will have the opportunity to advance your career while making a significant impact on the business. Join a team that values innovation, collaboration, and continuous improvement. **Key Responsibilities:** - Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service. - Utilize advanced anti-fraud awareness to detect and prevent fraudulent transactions, safeguarding the financial and reputational integrity of both the client and the institution. - Drive process automation initiatives, leveraging systems architecture and automation technologies to enhance operational efficiency and service delivery. - Manage internal stakeholder relationships, influencing decision-making processes and aligning team objectives with broader organizational goals. - Oversee conflict resolution within the team and with clients, employing effective negotiation strategies to ensure win-win outcomes. **Qualifications Required:** - 4 or more years of experience in managing customer service teams, with a focus on operational tasks and relationship management. - Demonstrated proficiency in planning, with a track record of making decisions on resource allocation to achieve organizational objectives. - Knowledge in implementing anti-fraud strategies to detect and prevent fraudulent transactions, protecting both the client and the institution. - Proven experience in process automation, with the ability to articulate and apply systems architecture and automation technologies for operational efficiency. - Proficient in conflict management, with the ability to facilitate discussions and create win-win solutions using collaboration or negotiation strategies. This summary gives you an overview of the pivotal role you will play as a Client Service Manager II at JPMorganChase, where your skills and expertise will be instrumental in delivering exceptional customer service and operational support, protecting clients and the institution from fraud, driving process automation, managing stakeholder relationships, and resolving conflicts effectively.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
nagpur, maharashtra
On-site
You will be responsible for managing end-to-end recruitment processes, which includes job postings, resume screening, interview scheduling, and candidate selection. Moreover, you will develop and implement effective onboarding strategies for new hires. - Managed end-to-end recruitment processes - Developed and implemented effective onboarding strategies for new hires As a point of contact for employee grievances and conflicts, you will provide guidance and resolution. Additionally, you will design and execute employee engagement and motivation plans. - Served as a point of contact for employee grievances and conflicts, providing guidance and resolution - Designed and executed employee engagement and motivation plans Male and female candidates can apply for this position. Candidates with experience in the infrastructure industry will be preferred. This job is full-time and the work location is in person. Please note that Provident Fund is one of the benefits provided for this position.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
amravati, maharashtra
On-site
As a Floor Manager, you will oversee day-to-day operations and staff on the sales floor or within a specific department to ensure efficiency, customer satisfaction, and operational goals are met. Your key responsibilities will include: - Managing and training staff - Optimizing workflows - Maintaining product standards and inventory - Resolving customer issues - Fostering a positive work environment The specific duties of the role vary by industry, from retail and manufacturing to hospitality and television production, but the core function remains to lead the on-site team and ensure smooth, effective operations. Your common responsibilities will include: - Staff Management: Hiring, training, scheduling, and motivating teams - Operational Oversight: Monitoring daily operations, maintaining service quality, and ensuring smooth workflows - Customer Service: Addressing customer inquiries, handling complaints, and ensuring a positive customer experience - Inventory & Merchandising: Managing stock levels, coordinating restocks, and ensuring products are displayed attractively and priced correctly - Compliance & Safety: Ensuring staff adhere to company policies and safety standards - Performance Monitoring: Evaluating staff performance, analyzing sales figures, and identifying areas for improvement In different industries, your responsibilities may include: - Retail: Managing the sales floor, supervising staff, controlling inventory, and handling customer relations - Hospitality: Overseeing front-line activities, managing staff during shifts, ensuring atmosphere standards, and handling cash functions - Television Production: Acting as a liaison between the director and technical crew, preparing the studio, coordinating technical aspects, and ensuring safety - Manufacturing/Logistics: Managing floor-level logistics, coordinating shipping and receiving, and ensuring accurate workflow Key Skills required for a Floor Manager: - Leadership and team management - Strong communication and interpersonal skills - Problem-solving and conflict resolution - Attention to detail and organizational skills - Knowledge of industry-specific operations and technology This job requires you to be organized, proactive, and have excellent leadership skills to ensure the smooth functioning of the operations and the satisfaction of customers.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
bhubaneswar
On-site
As a Deputy HR Manager, you will play a crucial role in supporting the HR Manager or HR Director in overseeing the day-to-day operations of the HR department. You will act as the second-in-command and may step in to lead when the HR Manager is unavailable. Key Responsibilities: - Supporting HR Strategy Implementation: Assist in executing HR policies, procedures, and initiatives aligned with the company's goals. - Recruitment & Staffing: Help manage the full recruitment cycle from job postings to onboarding. - Employee Relations: Address staff grievances, disciplinary actions, and conflict resolution. - Performance Management: Assist in appraisals, KPIs, and career development planning. - Training & Development: Identify skill gaps and coordinate training programs. - Compliance: Ensure HR practices comply with labor laws and internal policies. - Data Management: Maintain HR records and use HRIS systems efficiently. Required Skills & Qualifications: - Education: Typically a degree in Human Resource Management, Business Administration, or a related field. - Experience: 3-5 years in HR roles, with experience in a supervisory or leadership capacity. - Key Skills: - Strong interpersonal and communication skills - Leadership and team management - Problem-solving and conflict resolution - Knowledge of labor laws and HR best practices Additionally, the company mandates that a laptop is mandatory for this role. Please note that the job type for this position is Full-time, Permanent. Benefits offered include: - Health insurance - Life insurance - Provident Fund The work location for this position is in person.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
nagpur, maharashtra
On-site
Job Description: You will be working as a Customer Relations Manager/Executive in a full-time capacity. Your main responsibilities will include managing customer relationships, addressing client concerns and inquiries, and ensuring overall customer satisfaction. Additionally, you will be required to collaborate with various departments to resolve issues and enhance the quality of service. This role is based on-site in Nagpur. Key Responsibilities: - Manage customer relationships effectively - Address client concerns and inquiries in a timely manner - Ensure high levels of customer satisfaction - Coordinate with different departments to resolve issues and enhance service quality Qualifications: - Freshers are encouraged to apply - Possess Customer Service and Relationship Management skills - Excellent communication and interpersonal skills - Proficient in problem-solving and conflict resolution - Ability to work both independently and as part of a team - Prior experience in account management would be advantageous - Hold a Bachelor's degree in Business Administration, Marketing, or a related field,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
tamil nadu
On-site
As a Recruitment & Onboarding specialist, your role will involve hiring floor staff, cashiers, inventory clerks, and other support roles. You will be responsible for conducting interviews and coordinating training for new employees to ensure they understand store policies, customer service expectations, and safety procedures. Your key responsibilities will include: - Handling grievances and resolving conflicts among store staff - Promoting teamwork and maintaining a positive workplace environment - Ensuring fair treatment of employees and addressing misconduct issues - Monitoring staff attendance, shifts, and leaves - Managing overtime, incentives, and shift schedules In the area of Training & Development, you will be organizing regular training sessions focusing on product knowledge, customer service, and sales techniques. Additionally, you will play a crucial role in encouraging skill development and internal promotions among the team. When it comes to Performance Management, your tasks will involve setting KPIs for employees such as sales targets and customer feedback. You will also conduct performance reviews and recommend appraisals or corrective actions as necessary. Your responsibilities will include ensuring compliance with labor laws and safety regulations, as well as maintaining accurate employee records including contracts, ID proofs, and attendance details. You may also be required to support audits or inspections by local authorities. This role is a full-time position that requires in-person work at the designated location.,
Posted 1 day ago
8.0 - 10.0 years
20 - 25 Lacs
mumbai
Remote
Role & Responsibilities We are looking for a dynamic and experienced Sales Manager to drive growth in the Printer and Imaging Solutions portfolio through robust channel partner networks. The ideal candidate will have 8 to 10 years of experience in channel sales within the Printer/IT hardware industry, and a proven track record of developing and scaling distributor and reseller relationships, in addition to experience in handling Government and PSU Accounts through Channel Partners. Key Responsibilities: Identify, on-board, and nurture distributors, dealers, and resellers in the assigned territory. Manage channel sales operations, including order flow, stock planning, and inventory movement. Ensure channel partner profitability, compliance, and adherence to company policies. Drive channel revenue to meet or exceed quarterly and annual sales goals. Monitor channel performance metrics: sell-in/sell-out, revenue per partner, territory growth, etc. Market visit to channel partners, retailers, and various other store formats, regularly to get information on the customers, understand sales progress, issues in the market, and take timely action. Allotment target to channel partners and reviewing the performance of such partners. Working with regional marketing to devise programs that will help them achieve targets. Facilitating resolution of issues related to distribution, viz marketing support, clearance of backend, pricing, and logistics-related issues. Working closely with product training teams to build knowledge and competencies in partners sales force on products and selling skills. Conduct product and sales training sessions for partners and their field teams. Assist partners in pre-sales activities, pricing negotiations, and technical enablement. Explore new channel opportunities in Tier 1 and Tier 2 markets. Implement schemes, promotions, and incentive programs to drive channel loyalty and performance. Liaise with internal teams (logistics, service, finance, product) to ensure seamless channel operations. Provide weekly/monthly sales forecasts, pipeline updates, and competitor intelligence. Preferred candidate profile Create a sales plan for the assigned territory by creating a strong customer base, account management, GeM business management, B2B Funnel creation, channel blueprint - market reach, expansion, and consolidation. Excellent negotiation, communication, and interpersonal skills. Ability to manage complex projects and navigate through regulatory challenges. Proficiency in handling government tenders and contracts. Analytical and problem-solving skills for effective decision-making. Distributor & Dealer Management and Target Setting
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
gujarat
On-site
As a Senior UI/UX Designer, you will be responsible for blending brand-driven creativity, data-backed UX thinking, and interactive design to create high-conversion digital experiences across various industries such as healthcare, fintech, crypto, SaaS, e-commerce, and mobility. Your role will involve leading UI/UX projects from research to final delivery, managing client communications, mentoring junior designers, and ensuring client satisfaction through high-quality design solutions. Key Responsibilities: - Lead UI/UX projects from research to final delivery, ensuring timelines and quality standards are met. - Act as the primary design contact for clients, understanding requirements, presenting solutions, and managing feedback. - Create user flows, wireframes, prototypes, and high-fidelity designs aligned with client goals. - Guide and mentor junior designers, assign tasks, review work, and foster a strong design culture. - Build personalized, interactive UI systems that cater to different user personas. - Translate brand culture & values into immersive digital storytelling. - Collaborate with developers, project managers, and stakeholders to ensure seamless execution. - Define and enhance design processes, documentation, and design systems for consistency. - Utilize data-driven design principles and craft engaging motion graphics & micro-animations for better user experiences. - Stay updated with design trends across various industries. Requirements: - 5 to 7 years of UI/UX design experience with at least 2 years in project/team leadership. - Portfolio demonstrating high-conversion websites & product designs. - Strong communication and presentation skills for client interactions. - Proficiency in design tools such as Figma, Miro, Maze, Hotjar, etc. - Knowledge of UX research methods, usability testing, and design systems. - Ability to balance client requirements, business goals, and user needs. - Experience in CRO (Conversion Rate Optimization) principles and leadership qualities. - Preferred experience in a fast-paced agency environment. Who You Are: - A strategic thinker and hands-on creator focused on driving growth through design. - Passionate about storytelling, brand identity, and user delight. - Curious about multiple industries and constantly researching global design benchmarks. - A strong communicator capable of defending design decisions with logic, data, and empathy. What We Offer: - Opportunity to lead diverse design projects across multiple industries. - Direct client exposure and ownership of project outcomes. - Collaborative, creative, and fast-paced agency culture. - Competitive salary and growth opportunities.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
**Job Description:** As a valuable member of our team, you will be responsible for a diverse range of tasks to support the growth and success of our company. Your primary focus will be on HR functions, including recruitment, talent acquisition, employee onboarding, performance management, employee relations, benefits administration, and HR policy development. Additionally, you will play a crucial role in developing and implementing marketing strategies to enhance brand awareness and drive sales. **Key Responsibilities:** - Recruitment and talent acquisition - Employee onboarding and induction - Performance management and appraisal - Employee relations and conflict resolution - Benefits administration and compliance - Training and development programs - HR policy development and implementation - Employee engagement and retention - Developing and implementing marketing strategies - Conducting market research and analysis - Creating and executing marketing campaigns - Managing social media and digital marketing channels - Building and maintaining brand awareness - Analyzing sales data and market trends - Conducting Exhibitions **Qualifications Required:** - Prior experience in HR functions - Strong communication and interpersonal skills - Knowledge of marketing strategies and techniques - Ability to analyze data and trends effectively - Proficiency in English (Preferred) This is a full-time position with benefits including cell phone reimbursement, health insurance, and paid sick time. The work location is in person, providing you with the opportunity to engage directly with our team and contribute to our company's success.,
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
nagpur, maharashtra
On-site
As an experienced and dynamic Area Service In charge, your role will involve overseeing the daily functioning of service and care centers. You will be responsible for ensuring smooth service operations, enhancing customer satisfaction, and optimizing team productivity. Your strong leadership skills, deep understanding of after-sales service, and customer-first mindset will be crucial for success in this role. Key Responsibilities: - Establish and maintain the infrastructure and daily operations of service centers. - Coordinate with store managers and sales teams to align service operations with business objectives. - Ensure high levels of customer satisfaction and proactively address potential issue escalations. - Motivate, lead, and manage service and care center teams for optimal performance. - Take ownership of service deliverables and ensure adherence to defined SLAs. - Mentor and counsel service engineers to foster skill development and engagement. - Monitor and control the flow of incoming service calls, ensuring timely on-site support. - Manage operating costs and expenses of the service and care centers within allocated budgets. - Maintain adequate manpower levels to address customer needs and service demands efficiently. - Identify skill gaps and organize training programs for service center personnel. - Ensure care center staff are aligned to support walk-in customers effectively. - Regularly assess team performance and implement improvement plans where necessary. Skills and Competencies: - Strong territory knowledge and familiarity with the local service ecosystem. - In-depth understanding of device repair operations and related processes. - Knowledge of company products, services, and market landscape. - Proven team management and people leadership skills. - Strong problem-solving and decision-making capabilities. - Exceptional customer focus and conflict resolution skills. - Ability to understand and execute business training needs. Education & Experience: - Diploma / B.E. / B. Tech in Electronics, Telecommunications, or a related field (preferred). - 6-10 years of experience in After Sales Service or Service Center Management. In this role, you will be expected to have a background in industries such as Telecommunications, Consumer Electronics, Mobile Devices, or Retail Services. This full-time position comes with benefits such as health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, and provident fund. Please note that the work location for this position is in person.,
Posted 2 days ago
2.0 - 6.0 years
0 - 0 Lacs
karnataka
On-site
Role Overview: As the Centre Manager Operations in Mangalore, Karnataka, you will be entrusted with the responsibility of overseeing the entire management of the coworking space. Your role will involve ensuring smooth day-to-day operations, delivering an exceptional member experience, and efficiently managing facility operations. A successful performance in this role will require a combination of hospitality, operations, and business acumen. Key Responsibilities: - Manage daily operations of the coworking space, ensuring seamless functioning of facilities and services. - Supervise housekeeping, security, and maintenance staff to maintain high standards of cleanliness, safety, and upkeep. - Ensure compliance with company policies, procedures, and statutory requirements. - Coordinate with vendors, facility teams, and service providers for the timely execution of tasks. - Act as the primary point of contact for all members, promptly resolving queries and issues. - Foster strong relationships with clients to ensure satisfaction, retention, and renewals. - Organize community engagement activities, networking events, and client feedback sessions. - Support the sales team in achieving occupancy targets through client interactions and closures. - Monitor billing, collections, and account reconciliation for clients. - Track and report centre performance metrics such as occupancy, revenue, costs, and member satisfaction. - Lead and motivate on-ground teams including front desk, operations executives, and support staff. - Schedule shifts, delegate responsibilities, and monitor performance. - Conduct regular training sessions to maintain high service standards. - Oversee preventive and breakdown maintenance of the centre. - Ensure availability of IT support, internet, utilities, and office supplies. - Manage vendor contracts and service-level agreements (SLAs). Qualification Required: - Graduate/Postgraduate in Business Administration, Hospitality, or a related field. - 2-3 years of experience in operations, preferably in coworking, hospitality, retail, or facility management. Additional Company Details: The company is looking for candidates who can multitask, work in a fast-paced environment, and possess strong leadership, communication, and problem-solving skills. The role offers a competitive salary of 35-40k/month plus performance-based incentives. Interested candidates can share their resumes at shivangi.hr@propques.com. This is a full-time position requiring in-person work, with an expected start date of 01/10/2025.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
uttar pradesh
On-site
Role Overview: - Hiring and retaining talent for the organization at the right cost. - Organizing important events of the organization. - Remembering employee birthdays and important event dates. - Helping resolve conflicts and other issues within the company. - Conducting exit interviews with outgoing employees. Qualification Required: - Currently enrolled in a relevant degree program or recently graduated. - Strong communication and interpersonal skills. - Ability to work collaboratively in a team environment. - Detail-oriented with excellent organizational skills. Additional Details: The internship is for a duration of 3 months and the work location is in person. As a part of the benefits, there is cell phone reimbursement provided.,
Posted 2 days ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
**Job Description:** As a HRBP for Sales at Uplers, your role is to act as a strategic advisor to the Sales leadership team, ensuring alignment of People strategies with business objectives. Your contribution will be crucial in enhancing sales team productivity, fostering talent development, and cultivating an Innovation-oriented high-performance culture. **Key Responsibilities:** - **Strategic Partnering:** Collaborate with Sales leaders to align people strategies with business goals. - **Talent Management:** Identify & build succession pipelines, drive retention strategies, identify skill gaps, and collaborate on Up/Re-Skilling as per business needs. - **Performance & Development:** Possess familiarity with performance management systems, cycles, and processes. Coach managers, facilitate effective development reviews, and action plans. - **Employee Engagement:** Ideate and champion initiatives that boost morale, motivation, inclusion, and eNPS scores. - **Change Management:** Proactively suggest and lead transformation efforts within the Department and drive culture change initiatives. - **HR Operations:** Ensure compliance with policies and remote mandates, manage employee relations with cross collaborators, stay updated on market trends to suggest policy alterations and process automations. **Qualification Required:** - Bachelor's degree in HR, Business Administration, or equivalent degree; any additional HR-related certification. - Experience as an HRBP, preferably in a sales-driven role. - Familiarity with sales processes and performance metrics. **About Uplers:** At Uplers, our aim is to simplify and accelerate the hiring process. We are dedicated to assisting all talents in finding and applying for relevant contractual onsite opportunities to advance their careers. We are committed to supporting you through any challenges or grievances you may encounter during the engagement. If you are seeking a new challenge, an excellent work environment, and an opportunity to elevate your career to the next level, seize the chance and apply today. We are excited to welcome you aboard!,
Posted 2 days ago
6.0 - 10.0 years
14 - 19 Lacs
bengaluru
Work from Office
Job Description: Extensive experience in Sybase ASE database administration and Sybase Replication Server management, including planning and executing both minor and major upgrades in enterprise environments. Expert in Sybase performance tuning, with a strong track record in query optimization, index management, and resource allocation to ensure high database performance and reliability. Proficient in Sybase ASE versions 12.5 through 16.0 and Sybase Replication Server, with hands-on experience in installation, configuration, patching, and migration. Skilled in designing, building, and managing Sybase database servers, ensuring scalability, security, and high availability. Advanced knowledge of Sybase Replication Server solutions, including Warm Standby, Multi-Site Availability (MSA), and table-level replication; adept at configuring, monitoring, and troubleshooting complex replication architectures. In-depth understanding of replication architecture, data synchronization, conflict resolution, and various replication topologies and configurations. Strong expertise in database backup and recovery, file system management, disaster recovery planning, and implementation of RPO (Recovery Point Objective), RTO (Recovery Time Objective), and Point-in-Time Recovery (PITR) strategies. Proven ability to conduct regular database health checks, capacity planning, and proactive monitoring using industry-standard tools and best practices. Exceptional problem-solving and troubleshooting skills, with experience in real-time issue resolution, root cause analysis, and providing remote support via screen sharing or direct connection. Experienced in creating and maintaining technical documentation, including High-Level Design (HLD), Low-Level Design (LLD), Standard Operating Procedures (SOP), and Run Book documentation for Sybase environments. Excellent communication, collaboration, and interpersonal skills, enabling effective teamwork with cross-functional IT and business teams. Positive, proactive attitude with flexibility to work in rotational shifts and support 24x7 mission-critical database operations.
Posted 2 days ago
5.0 - 8.0 years
5 - 7 Lacs
gurugram
Work from Office
JD Sales HRBP Location: Gurgaon Reporting- Sales Head Experience Required: 5 to 8 Years Contact: hr@fiaglobal.com Job description: We are looking for an experienced HR Business Partner (HRBP) to support our fast-scaling sales, operations, and ground teams. This role will directly impact hiring, retention, training, performance management, and employee experience while working closely with business leaders to drive results. Job Overview: As the Sales HRBP, you will work closely with the Head of Sales to provide comprehensive HR support to our sales team. This role requires a dynamic individual with strong HR skills, excellent communication abilities, and a keen understanding of the unique challenges and requirements of a sales team. The Sales HR Manager will be responsible for implementing HR policies and procedures, managing employee relations, and fostering a positive work environment within the sales department. Key Responsibilities: 1. Collaborate with the Head of Sales to understand the HR needs and challenges of the sales team. 2. Develop and implement HR policies and procedures tailored to the sales department's requirements. 3. Provide guidance and support to sales team members on HR-related issues, including performance management, disciplinary actions, and employee relations. 4. Manage recruitment and onboarding processes for the sales team, including sourcing candidates, conducting interviews, and facilitating new hire orientation. 5. Coordinate training and development initiatives for sales team members to enhance their skills and performance. 6. Conduct regular reviews of compensation and benefits packages to ensure competitiveness and alignment with company goals. 7. Serve as a liaison between the sales team and the HR department, advocating for the needs of sales professionals within the broader organization. 8. Stay up-to-date on relevant employment laws and regulations to ensure compliance and mitigate risks. 9. Travel to various locations as needed to support the sales team. Qualifications: 1. Bachelor's degree 2. 5-8 years of experience in HR roles, with a focus on supporting sales teams. 3. Strong understanding of HR principles and practices, including employee relations, performance management, and talent acquisition. 4. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with sales professionals at all levels. 5. Proven ability to manage multiple priorities and thrive in a fast-paced, dynamic environment. 6. Demonstrated problem-solving skills and the ability to make sound decisions independently. 7. Proficiency in HRIS systems and Microsoft Office Suite. 8. Willingness to travel as and when required.
Posted 2 days ago
5.0 - 10.0 years
7 - 12 Lacs
kochi, chennai, thiruvananthapuram
Work from Office
" Scrum Master,Agile,Healthcare,Kanban ","description":" Role Proficiency: Partner with two to three business and technology teams to plan and execute their tactical and strategic work; delivering the vision of the business. Coach mentor and train multiple teams to deliver quality products and services. Work experience with scale. Outcomes: Collaborate with Product Owners and multiple product teams with varying levels of Agile maturity to define product goals backlogs and roadmaps Team coordination: Ensure teams operate with agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice Dependency coordination: Work with teams to identify and manage interactive dependencies within a complex systems environment Track and manage team Visual Management Boards: Help teams to maintain their team data and collateral; keeping relevant over time to changing needs of the business Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices Support Product Owners in each team to engage inform influence and negotiate with stakeholders; using product backlogs (prioritized based on value) as the basis for discussions. Act as a role model for Scrum Masters and Agile champion. Contribute to expanding the understanding and practice of Agile principles and values throughout the entire organization Work with the teams to identify and mitigate impediments and risks to the program Lead the teams through Agile training and enablement sessions. Experience working at scale as a Scrum Master for squads that operate following scaling operating models (programs tribes portfolios release trains etc..) Measures of Outcomes: Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team Percent of achievement in OKRs or KPIs as defined for project \/ program Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability Outputs Expected: Change Agent: Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives). Conduct regular check-ins with all team members to provide performance feedback and offer coaching and mentoring Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD cycle time etc) Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.) Provide training to the team on Agile concepts various practices and frameworks as required Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency Work closely with all teams in prioritization and planning new improvements initiatives. Apply quantitative management skills (e.g. using metrics to perform root-cause analysis while implementing action items for continuous improvement) Coach mentor and train junior Scrum Masters and new Product Owners. Schedule and deliver Agile related training to the organization. Skill Examples: Understand the business requirements and interact with SMEs at various stages of development Understand the customers technology landscape and requirements Identify improvements for the release management process release schedule and plan Understand RACI Matrix and Governance Framework for related projects Promote continuous knowledge management The ability to cut through unnecessary work and focus only on the essentials Exhibits sound judgment under pressure with the ability to remain calm under stress Possesses motivation and coaching skills; guiding and supporting teams throughout a project The ability to think and make decisions quickly in rapidly changing circumstances A true Servant leader with the relevant skills and competencies The ability to work with challenging clients and stakeholders Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery. Knowledge Examples: Experience applying a variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Retrospective formats handling bugs Backlog Prioritization collaboration team building techniques etc.) Passion for Agile software development. Understanding of fundamentals of software development processes and procedures. Recognizing the value of commitments to delivery made by a development team. Comprehension of incremental delivery and the benefit of metrics. Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition. Familiarity with common Agile practices and better development practices Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards. Additional Comments: Job Description - Scrum Master HealthProof is looking for a highly energetic and collaborative Scrum Master who is CSM or PSM Certified with minimum 5 years in Project Management and Scrum Master experience managing complex IT Projects. Candidate should have sound understanding of agile software development methodologies and procedures. Excellent written and verbal communication skills and ability to liaise with technologists and executives is key to be successful in this role. As a Scrum Master at HealthProof, this is your opportunity to - Organize and facilitate scrum as part of the development team and remove blockers for completing sprint scope - Facilitate Scrum ceremonies and create necessary artifacts related to ceremonies - Add value to your team and collaborate on design solutions while building relationships with the organization - Identify risks, create mitigation plan, monitor and track to closure - Liaise between Development Team and Product Owner to help resolve impediments - Facilitating getting the work done and take things to closure by meeting Definition of Done - Facilitating discussion, decision making, and conflict resolution. - Assisting with internal and external communication, improving transparency, and radiating information. - Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. - Providing all support to the team using a servant leadership style whenever possible, and leading by example You bring: - Bachelordegree and\/or equivalent experience - 10+ years of overall IT experience in different capacities - 5+ years of hands-on IT Project Management and Scrum Master experience - CSM or PSM Certification For this role, we value: - The ability to adapt quickly to a fast-paced environment - Excellent written and oral communication skills - The ability to understand speak technology - Thorough understanding of agile software development methodologies - Ability to coach the team to reach their full potential - Ability to gel with the team well and build a self-organized and highly energetic team Overall Experience level: 10+ years in IT with min 5+ years as Project Manager and \/ or Scrum Master ","
Posted 2 days ago
8.0 - 13.0 years
25 - 30 Lacs
ahmedabad
Work from Office
Job Overviews Designation: HR Manager Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 8.0 To 10.0 ManekTech is looking for an experienced and dynamic HR Manager to lead our human resources functions. The ideal candidate will have a strong background in HR management, excellent leadership qualities, and the ability to implement strategies that align with organizational goals. Key Responsibilities Develop and implement HR strategies, policies, and procedures aligned with overall business objectives. Manage end-to-end recruitment, onboarding, and employee engagement processes. Oversee performance management systems and employee development programs. Ensure compliance with labor laws, company policies, and regulatory requirements. Handle conflict resolution, grievance redressal, and disciplinary procedures effectively. Promote a positive work environment and support organizational culture. Leverage HR digital tools for effective HR operations and data-driven decision-making. Provide guidance and support to management and staff on HR-related issues. Drive learning development initiatives, training programs, and career growth opportunities. Monitor HR metrics and generate reports to support strategic decision-making. Collaborate with leadership to design competitive compensation and benefits structures. Develop and implement strategies to improve employee retention and satisfaction. Foster diversity, equity, and inclusion within the workplace. Organize team-building activities, workshops, and engagement programs. Manage HR budgets and optimize resource allocation. Act as a trusted advisor to senior management on workforce planning and organizational development. Qualifications Requirements Master s degree in Human Resource Management or a related field. Minimum 8 years of proven experience in HR management or leadership roles. Strong communication and presentation skills with the ability to influence and engage stakeholders. Excellent problem-solving skills and decision-making abilities. Proficiency in HR digital tools and HRIS systems.
Posted 2 days ago
12.0 - 15.0 years
40 - 50 Lacs
hyderabad
Work from Office
Req id - 1637666 The opportunity As part of our Digital Government Public Sector (GPS) team, you will join a talented group of professionals to help governments and public sector organizations improve their planning, budgetary and financial performance. Your key responsibilities Develop strategies for business development in south and east region in the identified sectors and technology areas Identify target clients based on current relationships and potential to grow business Market existing solutions / develop new solutions in line with business strategy and client needs Build teams, deliver projects as per agreed schedule efforts, bill and collect receivables Manage client relationships, client escalations, etc. Achieve sales / revenue and margin target Q-o-Q basis Team development, managing their career aspirations Demonstrate thought leadership through writing POVs, speaking at industry forums etc. Skills and attributes for success Should have an excellent communication and client management skills. Should have worked in government sector and strong relationship with key decision makers such as secretaries of key departments across states. Should have worked in delivery and business development roles. Should have managed sales, revenue and margin targets Should have managed diverse teams. Should be a thought leader in certain technology / business sector domains. Hands on experience in any technology / business architecture development is desirable. Hands on experience in any technology tools ( COTS Open source) is desirable Hands on experience in problem / conflict resolution is essential To qualify for the role you must have Bachelor s degree in Engineering and Post-Graduation (MBA) from a reputed university. (BE/BTech + MBA combination is welcome) Minimum 12 - 15 Years of relevant experience in advisory role is required Ideally you ll also have Willingness to travel Flexible to adopt to a demanding lifestyle Maturity and ability to handle pressure People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY
Posted 2 days ago
5.0 - 7.0 years
3 - 4 Lacs
bareilly
Work from Office
Role & responsibilities Strategic HR Management: Develop and implement HR strategies that align with the organization's business goals. Recruitment & Staffing: Oversee the entire hiring process, from creating job descriptions and attracting candidates to screening applicants and onboarding new hires. Employee Relations: Act as a liaison between management and employees, mediating disputes and fostering open communication to resolve conflicts. Performance Management: Administer performance appraisal systems, ensure fair and consistent reviews, and help employees develop individualized growth plans. Training & Development: Identify training needs, develop and coordinate learning programs, and support employees' career growth and skill enhancement. Compensation & Benefits: Manage compensation structures, administer employee benefits programs, and conduct market analysis to ensure competitive offerings. Compliance & Legal Duties: Ensure the organization adheres to all relevant labor laws and regulations, maintaining accurate HR records and managing disciplinary procedures. Culture & Employee Engagement: Promote a positive work environment, implement initiatives to boost morale, and organize activities that foster team-building and employee recognition. Desired Candidate Profile 5-7 years of experience in human resources or industrial relations role. MBA/PGDM degree in HR/Industrial Relations preferred but not mandatory. Excellent communication skills with ability to build strong relationships at all levels within the organization. Strong leadership skills with ability to motivate teams towards achieving common goals.
Posted 2 days ago
1.0 - 2.0 years
0 Lacs
kolar
Work from Office
Role & responsibilities A hostel warden's duties and responsibilities generally encompass student welfare, hostel management, and ensuring a safe and disciplined environment . Key areas include student supervision, disciplinary matters, maintenance, communication, and administrative tasks. A more detailed breakdown follows. Student Welfare & Management: Supervision: Wardens are responsible for overseeing students' daily routines, ensuring they adhere to schedules, and promoting a healthy lifestyle. This includes monitoring wake-up and sleep times, and coordinating activities like sports and recreation. Discipline: Maintaining discipline and decorum within the hostel is a crucial role. Wardens address issues of misconduct, enforce rules, and report serious cases of indiscipline to higher authorities. Counseling: Wardens often act as a point of contact for students facing personal or academic challenges, providing guidance and support. Health & Safety: Wardens are responsible for the general health and safety of residents, including addressing issues of hygiene, sanitation, and ensuring a secure environment. Hostel Management & Administration: Room Allocation: Wardens play a role in allocating rooms to students and may also be involved in room transfers. Maintenance: Ensuring the upkeep and maintenance of the hostel premises, including common areas, rooms, and facilities, falls under the warden's purview. Security: Coordinating with security staff and ensuring the overall security of the hostel premises and residents is a key responsibility. Record Keeping: Maintaining records of attendance, inventory, and other relevant information is essential for effective hostel management. Communication: Wardens act as a communication bridge between students, parents, and the hostel administration. Financial Management: In some cases, wardens may manage imprest accounts and handle petty cash for hostel expenses. Key Skills for a Warden: Communication Skills: Effective communication is essential for interacting with students, parents, and staff. Interpersonal Skills: Building rapport with students, understanding their needs, and resolving conflicts are crucial. Organizational Skills: Managing multiple tasks, maintaining records, and ensuring smooth hostel operations require strong organizational skills. Problem-Solving Skills: Addressing student issues, resolving conflicts, and handling emergencies require effective problem-solving abilities. Preferred candidate profile
Posted 2 days ago
1.0 - 4.0 years
9 - 14 Lacs
bengaluru
Work from Office
Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before
Posted 2 days ago
1.0 - 4.0 years
4 - 9 Lacs
bengaluru
Work from Office
Medcare Hospitals Medical Centres is looking for Deputy Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before
Posted 2 days ago
1.0 - 4.0 years
20 - 25 Lacs
bengaluru
Work from Office
Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before
Posted 2 days ago
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Conflict resolution is a crucial skill in the professional world, and there is a growing demand for professionals who can effectively manage and resolve conflicts in the workplace. In India, the job market for conflict resolution roles is thriving, with opportunities available across various industries and sectors. If you are a job seeker interested in pursuing a career in conflict resolution, this article will provide you with valuable insights into the job market, salary range, career progression, related skills, and interview questions in India.
Here are 5 major cities in India actively hiring for conflict resolution roles:
The salary range for conflict resolution professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals with advanced skills and qualifications can earn upwards of INR 10 lakhs per annum.
In the field of conflict resolution, a typical career progression may include roles such as Conflict Resolution Specialist, Mediation Consultant, Conflict Analyst, Conflict Resolution Manager, and Conflict Resolution Director.
In addition to conflict resolution skills, professionals in this field are often expected to have strong communication, negotiation, problem-solving, and emotional intelligence skills. Knowledge of psychology, sociology, and organizational behavior can also be beneficial.
As you explore opportunities in conflict resolution roles in India, remember to showcase your skills, experience, and expertise confidently during interviews. Prepare thoroughly, demonstrate your ability to handle complex conflicts effectively, and show your commitment to fostering a positive and harmonious work environment. Best of luck in your job search!
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