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5.0 - 9.0 years

0 Lacs

ooty, tamil nadu

On-site

The Good Shepherd International School, India's best fully residential, international co-educational school, invites applications for the position of a Librarian at their Ooty campus in Tamil Nadu, India. Key Responsibilities: Teaching & Curriculum Support: Assist students in developing research and information literacy skills aligned with the IGCSE syllabus. Collaborate with teachers to integrate library resources into lesson plans and research projects. Conduct library and information literacy sessions for students. Reading Promotion & Engagement: Organize reading programs, book clubs, and author visits to promote a reading culture. Recommend books based on students" reading levels and interests. Create engaging library displays and reading challenges. Planning and Execution: Oversee the operation and management of the School Library and resources. Serve as a teacher, materials expert, and curriculum advisor to ensure that the library is involved in instructional programs. Develop and implement strategies to maximize and leverage digital content. Identify and implement services and resources to enhance students" learning. Support and guide teachers with relevant content and resources integration. Catalogue and classify learning resources. Manage the annual budget for library resources. Assessment and Feedback: Engage in diagnostic, formative, and summative assessments of student learning. Collaborate with teachers to design engaging lessons and assessments. Professional Development: Monitor and review Individual Development Plan. Identify and attend professional workshop activities. Documentation: Maintain department records as per quality and accreditation requirements. Ensure completion of procedures and records in alignment with statutory requirements. Behaviour and Safety: Establish a safe and stimulating environment. Maintain good relationships with staff and students. Promote and safeguard the welfare of children. Teamwork and Collaboration: Participate in meetings and provide constructive inputs for improvement. Work as a team member, identify opportunities for collaboration, and support colleagues. Qualifications: - Graduate degree in Library Sciences - Postgraduate in Library Sciences Functional Competencies: IT skills, expertise in library science, organization, planning, and time management skills. Behavioural Competencies: Excellent communication skills, interpersonal skills, leadership, collaboration, caring, inclusiveness, flexibility, adaptability, conflict resolution skills. Interested applicants are invited to email their resumes and passport size photo to hr-head@gsis.ac.in.,

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1.0 - 3.0 years

0 - 7 Lacs

Hyderabad, Telangana, India

On-site

Description We are looking for an International Customer Support representative to join our dynamic team in Hyderabad. The ideal candidate will have a passion for helping customers and the ability to communicate effectively across diverse cultures. In this role, you will be responsible for providing support to our international clients, ensuring their needs are met and issues are resolved promptly. Responsibilities Provide exceptional customer support to international clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and effective manner. Maintain a high level of product knowledge to assist customers effectively. Document all customer interactions in the support system. Collaborate with other departments to ensure customer satisfaction. Identify and escalate complex issues to senior support staff. Participate in training sessions to improve skills and knowledge. Skills and Qualifications 1-3 years of experience in customer support or a related field. Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to handle difficult situations calmly. Familiarity with customer support software and tools. Ability to work in a fast-paced environment and manage multiple tasks. Strong attention to detail and organizational skills. Basic knowledge of international markets and cultural sensitivity. For More Information Contact : Sowjanya HR 9121103895 Email id : [HIDDEN TEXT]

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12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

Join the Equity Derivatives Product technology team in Pune as a key partner to the Global Equity Derivatives business, specializing in supporting the strategic platform. In this high-visibility role, you will drive the execution of the Global Equity Derivatives Strategic Product book of work, collaborating with technology and business organizations to deliver impactful solutions. This area is a major strategic transformation for Citi, with technology playing a critical role. Responsibilities: - Problem Definition & Requirements Gathering: Elicit, analyze, and document business requirements, translating them into clear technical specifications. - Use Case Capture & Documentation: Develop detailed use cases to capture system functionality and user interactions. - Process & Workflow Documentation & Re-engineering: Analyze and document existing business processes and workflows, identifying opportunities for improvement. - Data Analysis: Conduct comprehensive data analysis to support requirements gathering and solution design. - Test Case Definition & Testing Coordination: Define and coordinate test cases across multiple areas, products, and regions, collaborating closely with QA counterparts. - Project Management: Effectively manage projects, including status reporting, milestone tracking, risk management. - Communication: Ensure clear, concise, and accurate communication with stakeholders at all project stages. - Adherence to Standards: Follow internal Citi BA/PM and SDLC standards. Qualifications: - 12+ years of experience as a Business Analyst with a solid understanding of the full project lifecycle. Global Markets experience is highly desirable. - Product Knowledge: Extensive knowledge of derivative products, with structured products experience being a plus. - Analytical Skills: Strong background in data analysis. - Trade Lifecycle Understanding: Solid grasp of trade lifecycles and regulatory requirements, knowledge of structured product lifecycles is beneficial. - Technical Skills: Basic knowledge of data modeling and object-oriented concepts. Proficiency in Excel, Visio, JIRA, and Confluence. SQL skills are advantageous. - Teamwork: Experience working with globally distributed development teams. - Communication: Excellent communication and influencing skills, with conflict resolution abilities. - Project Management: Proven record of delivering complex global projects, formal project management qualification is beneficial. Education: - Bachelors degree/University degree or equivalent experience. Masters degree preferred. This job description offers a high-level overview of the work performed. Other job-related duties may be assigned as needed.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

The purpose of the Claims Role is to effectively manage the claims process for clients, ensuring a smooth and fair settlement of claims. Your responsibilities will include reviewing and validating claims, liaising with insurers, advocating for clients" interests, and guiding them through the claims process to achieve a satisfactory outcome. You will be expected to accurately review and process claims in adherence to established protocols and guidelines. Furthermore, you will ensure that all necessary documentation is collected and maintained for each claim, including client statements, accident reports, and relevant records. As the main point of contact for clients during the claims process, you will provide timely updates and information, advocate for clients" interests and rights, and ensure a fair and just settlement of claims. Additionally, you will engage in substantiating the claim to the insurers to secure optimal claim settlements for clients, considering policy terms, legal requirements, and clients" expectations. In addressing client concerns, disputes, and inquiries related to claims, you will demonstrate professionalism and timely responses. Conflict resolution and maintaining positive client relationships throughout the claims process will be crucial aspects of the role. To excel in this role, you should possess a strong understanding of insurance policies, coverages, and claims processing. Familiarity with insurance regulations, industry standards, and claims-related legal aspects is necessary. Clear and effective communication skills, both written and verbal, will be essential to convey complex information to clients and internal stakeholders. Your interpersonal skills will be key in managing client interactions with empathy and professionalism. Your analytical skills will be utilized to assess claim details, policy information, and relevant documents to make informed decisions. Identifying potential challenges and developing effective solutions to ensure smooth claims processing will be part of your responsibilities. Effective negotiation skills will also be required to achieve optimal claim settlements for clients and persuasively present clients" cases and arguments to insurers. A bachelor's degree in business, insurance, finance, or a related field is preferred for this role. Prior 10 years of work experience in claims processing, claims handling, or related roles within the insurance industry is advantageous. Relevant certifications in claims management or insurance claims will be beneficial. Proficiency in using claims management systems, CRM software, and the Microsoft Office suite (Word, Excel, Outlook, etc.) is required for this position.,

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10.0 - 14.0 years

0 Lacs

gujarat

On-site

As a Civil Engineer at Mott MacDonald, you will bring your strong technical, communication, and leadership skills to our project management team. Your role will involve working in the civil/construction domain with a focus on pre and post-contract works for industrial projects, particularly in manufacturing and production line setup. You will be expected to excel under pressure, meet deadlines, and contribute to the transformative work that defines the future of our industry. Your main responsibilities will include: - Estimating quantity take-off from drawings using AutoCAD and PDFs - Supporting the Team Lead in rate analysis, GCC, and SCC review - Assisting in vendor identification and evaluation for pre-bid qualification - Participating in pre-bid meetings, bid comparison, and negotiation strategy preparation - Checking contractor and sub-contractor bills, managing change orders, and preparing cash flow statements - Collecting market quotes for rate finalization and claims settlement - Maintaining contractual compliances and overseeing contractor measurements/invoices - Compiling information for PMO MIS, documentation, and MIS reporting - Keeping records on SharePoint accessible to all team members - Providing inputs on cost tracking in monthly project reports To excel in this role, you should have: - Experience in a similar domain/organization - People management skills - Knowledge of design development stages and technical specifications - Proficiency in quantity estimation, rate analysis, and BOQ preparation - Familiarity with structural and finishes packages, as well as electrical and mechanical aspects related to civil engineering - Working knowledge of AutoCAD viewer or E-PLAN - Strong conflict-resolution and problem-solving abilities - Proficiency in MS Office applications and project management best practices - Excellent communication and team working skills Minimum qualifications required: - BE / BTech in Civil Engineering - 10 to 12 years of experience in industrial projects At Mott MacDonald, you will have the opportunity to learn, grow, and excel in a supportive environment that values diversity, inclusion, and innovation. We offer competitive benefits and a culture that champions individual excellence and global collaboration. Join us to shape a brilliant career where everyone has the opportunity to thrive. We can offer you: - Agile and safe working environment - Competitive annual leave, sick leaves, and group incentive scheme - Group term life insurance, Workmen's compensation, and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation Equality, diversity, and inclusion are at the core of our business, promoting fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression and strive to create an inclusive environment where everyone can contribute. At Mott MacDonald, we embrace agility, flexibility, and trust in how we work, allowing you to meet your commitments effectively. Join our team in Dholera, IN, and be part of our commitment to excellence in the Energy sector.,

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15.0 - 19.0 years

0 Lacs

howrah, west bengal

On-site

About the Company Established in 1989, Rollick is amongst the largest manufacturers of frozen dessert in Eastern India, with state-of-the-art manufacturing units in Kolkata. Rollick has a fast-growing network of over 500 distributors across the region and offers a product range including ready-to-eat cups, sticks, cones, take-home tubs, and bulk packs. With products available in more than 20,000 retail outlets and 600 pushcarts, Rollick caters to all tastes and preferences at an affordable price range of Rs 5-50 per single consumption pack. Present in 15 states currently, Rollick aims to expand nationwide soon. Location: Kolkata Sector V CTC: 30LPA Interested candidates, please share your updated resume at barnali.mandal@rollick.co.in About the Role The HOD - Factory position at Rollick involves overseeing all factory operations to ensure efficiency and quality in production. This role requires managing production, maintenance, and support functions while ensuring compliance with regulatory standards and safety protocols. The Head of Factory leads teams to drive performance enhancement, continuous improvement, and lays a strong foundation for expansion into other regions of the country. Minimal travel for business purposes is involved in this role. Responsibilities Operational Oversight: - Oversee all factory operations to ensure optimal efficiency and adherence to quality standards. - Develop and implement strategies for operational improvements and cost reductions. - Drive development in capacity expansion and equipment replacements. Production Management: - Oversee production schedules to meet demand while minimizing waste and ensuring product quality. - Ensure the proper functioning of production machinery and equipment. Maintenance Management: - Oversee maintenance activities to maintain equipment reliability and operational efficiency. - Implement preventive maintenance programs to reduce downtime and extend equipment lifespan. Regulatory Compliance: - Ensure compliance with all relevant industry regulations, safety standards, and quality control procedures. - Prepare for and manage audits by regulatory bodies, ensuring timely resolution of any non-compliance issues. Union Management: - Foster collaborative relationships with union representatives, ensuring open communication and proactive issue resolution. - Negotiate and uphold labor agreements aligned with company policies and operational goals. - Address grievances and conflicts constructively, promoting a positive and cooperative work environment in the factory. Safety Management: - Foster a culture of safety within the factory, ensuring all team members adhere to safety protocols and procedures. - Conduct regular safety training and drills to maintain a safe working environment. Budget Management: - Prepare and manage the factory budget, ensuring alignment with overall business objectives. - Monitor expenses and implement cost control measures to maintain profitability. Team Management: - Lead and develop teams across production, maintenance, and support functions. - Establish performance metrics and provide ongoing feedback to team members to drive continuous improvement. Qualifications - Bachelor's degree in Engineering, Food Technology, or a related field. - Minimum of 15+ years of experience in factory management within the food or FMCG industry. Required Skills Technical: - Operations Management (expertise in optimizing factory processes) - Production Scheduling and Planning - Preventive Maintenance Planning - Regulatory and Safety Compliance - Budgeting and Cost Control Behavioural: - Operational Leadership - Problem-Solving in Production Environment - Safety and Compliance Focus - Continuous Improvement Orientation - Decision Making - Adaptability to Changing Operational Needs - Conflict Resolution - Accountability and Responsibility Preferred Skills - Experience in managing large teams. - Strong communication and negotiation skills.,

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5.0 - 9.0 years

0 Lacs

kerala

On-site

The Human Resources Manager position is a full-time on-site role located in Tirur. As the Human Resources Manager, you will be responsible for overseeing all aspects of human resources practices and processes. Your daily tasks will include talent acquisition, recruitment, employee relations, performance management, training and development, policy implementation, and ensuring compliance with labor laws and regulations. Additionally, you will be required to manage HR staff, handle employee inquiries, and foster a positive workplace culture. To excel in this role, you should possess talent acquisition, recruitment, and onboarding skills, along with strong employee relations, conflict resolution, and employee engagement abilities. Your expertise in performance management, training and development, and career planning will be essential. Knowledge of HR policies, labor laws, and compliance is crucial, along with strong written and verbal communication skills. Leadership skills and the ability to effectively manage a team are key requirements for this position. Proficiency with HR software and tools is necessary to carry out your responsibilities efficiently. A Master's or Bachelor's degree in Human Resources, Business Administration, or a related field is required. Experience in the travel industry would be considered a plus. If you are a dedicated and experienced Human Resources professional looking for a challenging opportunity to make a positive impact in the travel industry, we encourage you to apply for this role.,

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5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As a Client Relations Manager I at FIS, you will be a key leader in managing operations, driving performance, and nurturing strong client relationships in a dynamic and global environment. You will lead an operational team supporting multiple clients across global locations, supervise staff, collaborate with peers in different regions, and act as a point of escalation for clients to ensure timely issue resolution and high service standards. Your responsibilities will include setting clear objectives, delegating tasks, and ensuring high performance in accordance with company policies. You will collaborate with colleagues globally to manage workflows, resolve bottlenecks, and drive continuous process improvement. Monitoring and managing key performance indicators, service level agreements, and quality metrics will be crucial, along with providing regular coaching, feedback, and development opportunities to team members. You will participate in strategic initiatives, analyze performance reports and trends, maintain effective time management and communication within the team, and uphold a strong risk and compliance mindset in all activities. Your strong leadership experience, ideally in transfer agency, mutual funds, or financial services, along with a minimum of five years of experience in banking or a related industry will be essential. Additionally, you should possess excellent verbal and written communication skills, interpersonal skills, and the ability to build effective relationships internally and externally. A bachelor's degree in business, computer science, or a related discipline (or equivalent experience) is required. Familiarity with FIS products and services is a plus. The role offers a competitive salary, attractive benefits, significant responsibility, opportunities for growth, a modern work environment, professional development programs, and a workplace culture built on respect, innovation, and teamwork. FIS is committed to protecting the privacy and security of personal information processed to provide services to clients. Recruitment at FIS primarily works on a direct sourcing model, and the company does not accept resumes from recruitment agencies not on the preferred supplier list. FIS is not responsible for any fees related to resumes submitted through job postings or employees.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be working as a Client Manager at Poetry Designs, a company specializing in providing architectural and construction services to clients aiming to build their dream homes at competitive prices. Your responsibility will involve overseeing the coordination and communication among clients and different service providers such as architects, project engineers, finance managers, and contractors. Your tasks will include client on-boarding, managing client relationships, ensuring client objectives are achieved, monitoring the progress of ongoing projects, and resolving any issues that may arise during the process. You will be required to provide regular reports, attend project meetings, and maintain high levels of client satisfaction throughout. To qualify for this role, you should hold a Graduate or Post Graduate degree in a relevant field and possess strong project management skills, including effective coordination and communication with various stakeholders. Experience in client relationship management and conflict resolution is essential, along with proficiency in reporting and utilizing project management tools. Excellent written and verbal communication skills are a must, and the ability to handle multiple projects simultaneously while working well under pressure is necessary. While a background in architecture, construction management, or related fields is advantageous, having a Bachelor's degree in Business, Project Management, or a related field would be considered a plus for this position.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a member of Airbnb's Escalations team, you will be responsible for resolving high-stakes issues raised directly to the CEO and Executive Team. Your role will involve delivering exceptional hospitality by balancing urgency, empathy, and fairness to address critical cases and rebuild trust. This high-visibility position requires extreme ownership, where you will investigate root causes, devise solutions, and mitigate brand risk. Your strategic problem-solving skills will be crucial in navigating ambiguous situations and delivering exceptional experiences for users, even in complex scenarios. You will redefine customer expectations by resolving immediate concerns and systemic issues, aiming to exceed customer expectations at every touchpoint. A typical day in this role will involve mastering high-stakes customer resolutions by leading critical case resolutions, conducting investigative deep dives, redefining customer expectations, delivering empathy-led advocacy, collaborating across functions, developing expertise, setting operational standards, and mentoring peers to elevate operational excellence. To excel in this position, you should have 3+ years of experience in customer success, risk management, or service delivery in high-stakes sectors. Your ability to thrive in high-pressure environments, communicate effectively, think systemically, and demonstrate operational excellence will be key to success in this role. Key skills required for this position include conflict resolution, time management, strategic decision-making, and operational excellence. Additionally, you should be available to work 40 hours a week out of the Gurgaon location, including weekends and different shifts as needed. Airbnb is committed to fostering diversity and inclusion in the workplace, welcoming applications from all qualified individuals to contribute to innovation, engagement, and the development of the best products and solutions.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As the APAC Lead Technical Program Manager in the Corporate Technology Resiliency team, you will be utilizing your technical expertise and leadership skills to oversee cutting-edge projects. Your role will involve driving the successful delivery of complex technology projects and programs that contribute to achieving business goals within the firm. It is crucial to leverage your deep knowledge of technical principles, practices, and theories to develop innovative solutions while effectively managing available resources. Your strong analytical reasoning and adaptability skills will be instrumental in navigating through ambiguity and change, ensuring that technology initiatives align with business objectives. Additionally, your advanced communication and stakeholder management abilities will play a key role in fostering productive working relationships and influencing decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will also contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. As a member of the Technology & Business Resiliency team within Corporate Technology, you will be a key leader in collaborating on the firm's resiliency strategy. Your responsibilities will include being a primary point of contact for both Business and Technology resiliency disciplines in the APAC region, engaging with various workstreams of the firmwide resiliency program. You will be pivotal in driving the continuous improvement of the Resiliency Operating Framework to ensure alignment with firmwide and regulatory obligations. Your job responsibilities will include supporting the resiliency operating model framework, collaborating with stakeholders to ensure alignment and integration of resiliency practices, achieving risk and performance measures, participating in post-incident response activities, and supporting the development and implementation of a comprehensive resiliency strategy. You will also be responsible for developing compliance reporting and dashboarding to provide visibility into resiliency metrics and objectives, as well as supporting regulatory exams, audits, and compliance initiatives. Required qualifications, capabilities, and skills for this role include: - 5+ years of experience in technical program management - Advanced knowledge in core infrastructure technologies - Experience with cloud provider products and services, specifically AWS - Strong understanding of IT security principles - Proven track record in implementing IT projects successfully - Ability to influence, drive change, and resolve conflicts - Excellent verbal and written communication skills - Strong analytical and problem-solving skills - Expertise in managing relationships and delivering solutions that meet business needs - Excellence in high-pressure environments and crisis management Preferred qualifications, capabilities, and skills for this role include: - Financial Services industry experience - Knowledge of the JPMC Business and Technology Resiliency Framework - Familiarity with JPMC CORE Control Objectives and Procedures - Strong data analytics skills Your role as the APAC Lead Technical Program Manager in Corporate Technology Resiliency will be crucial in driving the success of technology projects and programs while ensuring alignment with business objectives and regulatory requirements. Your expertise and leadership will be key in fostering innovation and growth in a dynamic environment.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Tech Risk & Controls Lead in Chief Technology Office, within the Technology resiliency team, you will play a vital role in our global resiliency strategy, execution, and compliance. Your responsibilities will include being a key APAC point of contact for Technology Resiliency, leading the continuous improvement of our Resiliency Operating Framework to ensure alignment with firmwide and regulatory obligations. Your main tasks will involve supporting the resiliency operating model framework by providing domain expertise to application and product owners, collaborating with stakeholders to ensure alignment of resiliency practices across the organization, and validating the effectiveness of resiliency controls through risk and performance measures. Furthermore, you will be responsible for participating in post-incident response, planning, and root cause analysis to facilitate quick lessons learned from disruptions, supporting the development and implementation of a comprehensive resiliency strategy, and maintaining compliance reporting and dashboarding to provide visibility into resiliency metrics and objectives. To qualify for this role, you should have formal training or certification in Tech resiliency concepts along with at least 5 years of applied experience. Additionally, knowledge in core infrastructure technologies, experience with cloud provider products like AWS, Python automation skills, understanding of IT security principles, and strong analytical and problem-solving skills are essential. Expertise in managing relationships, resolving conflicts, and delivering solutions that meet business needs is also required. Preferred qualifications include experience in the Financial Services industry and data analytics skills.,

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

The ideal candidate will lead the account development and penetration strategy for assigned customers or regions. You should be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to clients. Responsibilities - Manage a portfolio of accounts - Develop positive relationship with clients - Resolve conflicts and provide solutions to clients in a timely manner Qualifications - Bachelor's degree or equivalent experience - Experience as a Sales Manager - Understanding of sales performance metrics - Proficient in CRM software and Microsoft Office suite,

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3.0 - 7.0 years

0 Lacs

thoothukudi, tamil nadu

On-site

You will be responsible for overseeing the daily operations of Custom House Agent (CHA) related to import and export clearance. Your role will involve coordinating with shipping lines, freight forwarders, transporters, and customs officials to ensure smooth cargo movement. Additionally, you will be managing and leading the documentation and operations team, ensuring accurate and timely submission of essential documents like Bill of Entry, Shipping Bills, IGM, EGM, etc., through Electronic Data Interchange (EDI). Handling the clearance of bonded and non-bonded cargo under various schemes such as EPCG, SEZ, EOU, MOOWR will be part of your responsibilities. It is crucial to maintain a close liaison with customs, port authorities, and other stakeholders to address queries, resolve operational issues efficiently and on time, ensuring 100% compliance with customs regulations and company Standard Operating Procedures (SOPs). Your role will require a strong understanding of the Indian Customs Tariff Act, import/export documentation, and EDI filing. Practical experience with ICEGATE and related customs portals is essential. You should be capable of managing a team and working effectively under pressure, serving as a single point of contact for clients regarding updates on shipment status and documentation. In this position, you will also need to resolve customer queries, complaints, and escalations related to clearance and logistics. Coordination with internal departments such as documentation, transport, and billing will be necessary to meet client needs. Providing timely Management Information System (MIS), shipment tracking, and clearance reports to customers will be part of your regular tasks. Building and maintaining strong client relationships to ensure high service levels, retention, as well as demonstrating problem-solving and conflict-resolution skills, will be crucial. Proficiency in MS Office, especially Excel, and email communication is required for this role. This is a full-time position with benefits including health insurance, Provident Fund, yearly bonus, and a day shift schedule. The work location is in person. For further inquiries or to apply for this position, please contact hr@pearltuty.com or call +91 9894773995.,

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2.0 - 6.0 years

0 Lacs

guwahati, assam

On-site

The Client Relationship Manager position is a full-time on-site role based in Guwahati. As a Client Relationship Manager, you will be responsible for managing client relationships, addressing client inquiries, and providing effective solutions to client issues. Your role will require regular communication with clients to understand their needs and ensure a high level of client satisfaction. Additionally, you will maintain accurate client records, conduct follow-ups, and collaborate closely with internal teams to meet client requirements. To excel in this role, you should possess excellent interpersonal and communication skills along with experience in client relationship management and customer service. Strong problem-solving and conflict resolution abilities are essential, as well as the capability to handle multiple client accounts and projects simultaneously. Proficiency in CRM software and the MS Office Suite is required. The ability to work both independently and collaboratively within a team is crucial. Previous experience in a similar role is preferred, and a Bachelor's degree in Business, Marketing, Communications, or a related field is advantageous.,

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1.0 - 5.0 years

0 Lacs

valsad, gujarat

On-site

This role is for one of our clients in the Sales industry. As a Senior Associate level B2B Sales Executive with a minimum of 1 year of experience, you will have the exciting opportunity to join a fast-growing travel company passionate about creating unforgettable journeys across domestic and international destinations. Our B2B platform provides seamless access to ticketing, hotels, holiday packages, and more for travel agents and distributors. We are expanding our footprint and are seeking ambitious sales professionals to join us on this journey. As a B2B Sales Executive, your primary responsibility will be to onboard, grow, and nurture our travel agent and distributor network in Mumbai. You will serve as the face of the company for our travel partners, building strong relationships, driving transactions on our B2B travel portal, and ensuring a smooth, efficient, and rewarding experience for them. Your key responsibilities will include identifying and onboarding new travel agents and distributors, managing and growing a pipeline of B2B partners through engagement and support, conducting product walkthroughs, resolving transactional queries, meeting revenue targets, monitoring market trends, and collaborating with internal teams to ensure top-tier agent experience. To be successful in this role, you should possess a graduate degree in any discipline with at least 1-3 years of sales experience, preferably in the travel, hospitality, or B2B distribution sectors. Hands-on experience in managing a distribution channel or travel agent network would be advantageous. Strong communication and relationship-building skills, sales instincts, product demonstration abilities, negotiation skills, and a good understanding of the B2B travel ecosystem are essential. Additionally, being tech-savvy with proficiency in MS Office, self-motivated, energetic, and a team player are qualities we are looking for. In return, you can expect a competitive base salary with performance-based incentives, clear career progression opportunities in a growing and stable travel organization, structured training, mentorship, travel discounts, and the chance to experience company-sponsored tours. Join us on this exciting journey and be a part of our dynamic team!,

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

JAM is your one-stop shop for all things PLAY! Whether you're looking to join recreational sports leagues across North America or plan a hilarious corporate team-building event, JAM does it all! We're looking for a new teammate to help us deliver unforgettable experiences as we connect more people through play than ever before. As a Customer Experience Associate, you'll play a critical role in ensuring every JAM player has an outstanding experience - from their first question to their last game. You'll be on the front lines of player communication, responding to phone calls and email inquiries through Groove, while delivering support that is friendly, informative, and action-oriented. It is essential that you must be based in Winnipeg to support local customer experience tasks and projects. Key Responsibilities: - Deliver exceptional customer service to players via phone, email (through Groove), live chat, and in-person interactions. - Respond to player inquiries quickly and helpfully, ensuring a smooth and enjoyable experience at every touchpoint. - Build positive relationships with players and foster a sense of community and connection. - Support league sales by promoting programs to individuals and team captains. - Assist with league execution, including event prep, equipment, and staff coordination. - Address any gameplay concerns such as injuries or sportsmanship issues calmly and confidently. - Occasionally attend evening leagues to ensure players are having a fun, safe, and memorable time. Qualifications: - High Energy & People-First Mindset - Detail-Oriented & Organized - Self-Starter with a Service Attitude - Creative & Independent - Excellent Communicator - Quick Thinker & Problem Solver Requirements and Expected Hours: - Must be based in Winnipeg, MB. - Valid Driver's License required. - 20 hours per week, mostly Monday-Friday, 9:00 AM-1:00 PM CDT. - Occasional evening shifts for in-league support and observation may be required. Compensation: - $17.60 CAD per hour Application deadline will be Thursday, August 7th at 10:00 am CDT. JAM Is For Everyone. We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, color, religion, gender, gender identity/expression/orientation, age or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer.,

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4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Plant HR Generalist at Grinntech, Ambattur, Chennai, you will play a vital role in managing the entire Human Resources function at our plant. With over 4 years of experience in Plant HR roles, you will be responsible for overseeing both blue-collar and white-collar employees, serving as the main point of contact for all HR activities. Your key responsibilities will include talent acquisition and onboarding, where you will handle end-to-end recruitment for various roles, collaborate with local contractors for manpower supply, and conduct onboarding and induction sessions for new employees. Additionally, you will manage employee relations and engagement by addressing grievances, driving engagement initiatives, and maintaining healthy industrial relations with contract workers and unions. Ensuring compliance with labor laws and managing statutory returns, inspections, and audits will also be part of your duties. You will be responsible for HR operations, including maintaining employee records, attendance, leave management, preparing HR MIS reports, and handling documentation related to offer letters, confirmation, and separation. Moreover, you will support performance management processes, identify training needs, and organize skill development sessions. To excel in this role, you should hold a graduate/postgraduate degree in HR, Business Administration, or a related field, along with a minimum of 4 years of experience in Plant HR functions, preferably in a manufacturing setup. Strong knowledge of labor laws and compliance requirements, excellent interpersonal and conflict resolution skills, as well as being self-driven, proactive, and capable of working independently are essential qualities we are looking for. At Grinntech, you will have the opportunity to be a key enabler of people operations in a growing tech-driven organization. You will enjoy a flat hierarchy, a high visibility role, and a supportive work environment that provides space to build processes from scratch. You will report to the Head of HR (Corporate), working closely to drive HR initiatives and support the organization's growth. Join us at Grinntech and be a part of our journey towards powering the transition to a greener future through cutting-edge technology and a people-focused culture.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Global Data Steward at Axalta's facility in Gurugram, Haryana, you will play a crucial role in ensuring the smooth operation of business processes by managing master data objects such as creation, update, obsolescence, reactivation, and accurate data maintenance in the system. Your responsibilities will include collaborating with business teams to clarify requests, maintaining data quality, testing data creations/updates, and mentoring team members. You will be required to work on daily business requests within defined SLA timelines and engage in additional tasks/projects that may involve multiple team interactions. To excel in this role, you should have hands-on experience in master data creation and maintenance, particularly in areas such as Material, Vendor, Pricing, Customer, PIRs, Source List, and BOM data. Proficiency in SAP toolsets related to data management, data extraction programs, ETL processes, data quality maintenance, and cleansing is essential. Knowledge of Request Management tools like SNOW and Remedy, as well as understanding key database concepts and data models, will be beneficial. An ideal candidate for this position would possess professional experience of 5-6 years, with expertise in Data Management Processes, SAP modules (MM/PP or OTC), and IT tools. Strong communication skills, stakeholder alignment, and the ability to interact with international colleagues are crucial. Additionally, you should demonstrate a strong ownership focus, drive to excel, and the ability to resolve conflicts, collaborate, and work effectively as a team player. Flexibility to work in shifts is also required for this role. Axalta, a leading company in the coatings industry, operates in two segments - Performance Coatings and Mobility Coatings, serving various end markets across the globe. With a commitment to sustainability and carbon neutrality, Axalta aims to deliver innovative solutions that protect and enhance products while contributing to a more sustainable future. Join us in our mission to optimize businesses and achieve common goals across diverse geographies and industries.,

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3.0 - 7.0 years

0 Lacs

andhra pradesh

On-site

You will be responsible for managing a team and overseeing sales and service activities related to pollution control equipment such as Bagfilter and ESP at Efficient Boiler and Energy Consultants. Your role will involve developing sales strategies, ensuring customer satisfaction, and collaborating with other departments to support business growth. In addition, you will lead sales meetings, monitor performance, handle client inquiries, and work on enhancing service offerings. To excel in this role, you must possess strong sales and customer service skills, leadership and team management abilities, and experience in developing sales strategies. Problem-solving and conflict resolution skills are essential, along with excellent communication and interpersonal abilities. The ability to work independently, manage multiple responsibilities, and have experience in ESP and Bagfilter commissioning and troubleshooting are also required. A Bachelor's degree in Business Administration, Engineering, or a related field is preferred.,

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3.0 - 7.0 years

0 Lacs

surat, gujarat

On-site

You should ideally hold a Bachelor's degree in human resources management or a related field. Your experience in human resources or a similar field will be valuable in this role. Building and sustaining positive relationships with colleagues is a key aspect of the position. Your background in educating and coaching staff will also be beneficial. Additionally, your expertise in conflict resolution, disciplinary processes, and workplace investigations will be essential. It is crucial to adhere to and uphold workplace privacy standards. You should possess the ability to deliver engaging presentations. Familiarity with relevant health and safety laws is necessary. Proficiency in using computers for various tasks is expected, including Microsoft applications such as Word, Excel, and Outlook.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Customer Delight Representative in Mumbai, you will be responsible for providing exceptional customer service to ensure customer satisfaction and enhance the overall customer experience. Your daily tasks will include responding to customer queries, resolving complaints, and offering detailed product information. Your role will require active listening, effective communication, and the ability to maintain a positive relationship with customers. To excel in this role, you should possess skills in Customer Satisfaction, Customer Support, and Customer Experience. Excellent communication and customer service skills are crucial, along with strong problem-solving and conflict resolution abilities. You must be able to work effectively in a team-oriented environment and have proficiency in using customer service software and CRM tools. While a high school diploma or equivalent is required, a college degree is considered a plus. Previous experience in a customer service role is preferred. If you are passionate about providing top-notch customer service and creating delightful customer experiences, we welcome you to apply for this full-time position.,

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2.0 - 4.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Title: HR Business Partner (HRBP) Location: PW Noida HQ, Sector 62 Experience: 2+ Years Employment Type: Full-Time About the Role: Were hiring HR Business Partners to join our dynamic team at Physicswallah! As an HRBP, you&aposll be the bridge between business and HR, ensuring regional alignment of people practices with business goals. This is a strategic and hands-on role requiring agility, stakeholder management, and deep business understanding. Key Responsibilities: Partner with business leaders to align HR strategies with business objectives Own employee lifecycle in the region: onboarding, engagement, performance, development, and exits Resolve employee relations matters and drive grievance redressal Collaborate with TA team for regional hiring needs Lead local implementation of learning & development initiatives Track HR metrics and maintain compliance with labor laws Support cultural transformation and change management at ground level Who We&aposre Looking For: Bachelors/Masters in HR, Business Admin, or related field Minimum 2 years experience in an HRBP or generalist role Strong understanding of HR practices, employment law, and HR systems Excellent communication, stakeholder, and conflict resolution skills Ability to work independently in a multi-location, fast-paced environment Willingness to travel regionally Preferred: Experience in multi-site HR management HR certifications (SHRM, HRCI, AIHR, etc.) Why Join Us Be a key enabler of business transformation Own and drive people strategy in high-impact regions Work in a growth-focused, mission-driven organization Apply Now: ???? Send your CV to: [HIDDEN TEXT] Lets build the future of education, together! Show more Show less

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5.0 - 7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About The Opportunity A high-growth leader in the Information Technology services sector, specializing in digital transformation and enterprise solutions across India. We partner with global clients to deliver robust IT infrastructure, software development, and managed services. Our culture emphasizes innovation, employee engagement, and continuous learning. Role & Responsibilities Drive end-to-end recruitment for IT roles, managing candidate sourcing, interview coordination, offer negotiation, and onboarding. Implement and oversee HR policies, procedures, and compliance across multiple on-site locations in India. Advise managers and employees on performance management, career development plans, and conflict resolution strategies. Design and deliver targeted training and development programs to upskill technical and non-technical teams. Manage employee engagement initiatives, conduct surveys, and implement retention strategies to foster a positive work environment. Generate and analyze HR metrics and reports on staffing, attrition, and workforce planning to inform leadership decisions. Skills & Qualifications Must-Have: Bachelors degree in Human Resources, Business Administration, or related field. 5+ years of HR experience, with a minimum of 2 years managing HR for IT teams or tech-centric organizations. Proven track record in full-cycle recruitment for software developers, QA engineers, and IT operations roles. Strong knowledge of Indian labor laws, HR compliance, and on-site HR operations. Excellent communication, negotiation, and stakeholder management skills. Proficiency in HRIS and applicant tracking systems (ATS). Preferred: Masters degree or HR certification (PHR/SPHR, SHRM-CP/SCP). Experience with HR analytics tools and driving process improvements. Familiarity with global HR best practices and multicultural team environments. Benefits & Culture Highlights Opportunities for professional growth through training, certifications, and cross-functional projects. Collaborative and inclusive work culture with regular team events and knowledge-sharing sessions. Comprehensive health insurance, performance bonuses, and employee wellness programs. Skills: hris,hr policies,applicant tracking systems,training and development,operations,it,hr compliance,recruitment,career development,hr metrics,stakeholder management,performance management,conflict resolution,talent acquisition,compliance,management,employee relations,employee engagement Show more Show less

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The ideal candidate will have experience in all areas related to the human resources field. You should be comfortable onboarding new candidates and collecting necessary background information, as well as assisting employees while at work. You will work closely with management to provide training for employees and establish ways to increase employee engagement. Responsibilities - Research and analyze employee trends to understand ways to increase employee engagement and retention - Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees - Assist management in conflict resolution - Set standards for ethics, values, and culture of the company - Onboard new employees and manage immigration documents, taxes, and benefits packages Qualifications - Bachelor's degree - 3+ years of experience in HR or a related field - Strong organization, communication, and conflict resolution skills - Demonstrated ability to onboard new employees and manage HR tasks - Proficient in Microsoft Office suite,

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Exploring Conflict Resolution Jobs in India

Conflict resolution is a crucial skill in the professional world, and there is a growing demand for professionals who can effectively manage and resolve conflicts in the workplace. In India, the job market for conflict resolution roles is thriving, with opportunities available across various industries and sectors. If you are a job seeker interested in pursuing a career in conflict resolution, this article will provide you with valuable insights into the job market, salary range, career progression, related skills, and interview questions in India.

Top Hiring Locations in India

Here are 5 major cities in India actively hiring for conflict resolution roles:

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Hyderabad
  5. Pune

Average Salary Range

The salary range for conflict resolution professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals with advanced skills and qualifications can earn upwards of INR 10 lakhs per annum.

Career Path

In the field of conflict resolution, a typical career progression may include roles such as Conflict Resolution Specialist, Mediation Consultant, Conflict Analyst, Conflict Resolution Manager, and Conflict Resolution Director.

Related Skills

In addition to conflict resolution skills, professionals in this field are often expected to have strong communication, negotiation, problem-solving, and emotional intelligence skills. Knowledge of psychology, sociology, and organizational behavior can also be beneficial.

Interview Questions

  • What is your approach to resolving conflicts in a team setting? (basic)
  • Can you provide an example of a challenging conflict you successfully resolved in the past? (medium)
  • How do you handle conflicts between team members with differing personalities? (medium)
  • What strategies do you use to de-escalate tense situations in the workplace? (medium)
  • How do you ensure that all parties involved in a conflict feel heard and understood? (advanced)
  • What steps do you take to prevent conflicts from escalating into larger issues? (medium)
  • How do you handle conflicts that arise due to cultural or generational differences? (advanced)
  • Can you walk us through your process for mediating a conflict between two colleagues? (advanced)
  • How do you approach conflicts that involve multiple stakeholders with competing interests? (advanced)
  • What role does empathy play in your conflict resolution process? (basic)
  • How do you stay impartial and neutral when mediating conflicts? (medium)
  • Have you ever had to handle a conflict involving a superior or someone in a position of authority? How did you navigate that situation? (advanced)
  • How do you measure the effectiveness of your conflict resolution strategies? (medium)
  • What do you do if a conflict remains unresolved despite your efforts to mediate? (medium)
  • How do you handle conflicts that arise in high-pressure or deadline-driven environments? (medium)
  • Can you discuss a time when you had to mediate a conflict remotely or virtually? (advanced)
  • How do you approach conflicts that stem from misunderstandings or miscommunication? (basic)
  • What methods do you use to build trust and rapport with individuals involved in a conflict? (medium)
  • How do you adapt your conflict resolution strategies to different personality types? (advanced)
  • Have you ever dealt with a conflict that required legal intervention? How did you handle it? (advanced)
  • How do you ensure confidentiality and privacy when mediating sensitive conflicts? (medium)
  • Can you discuss a time when you had to mediate a conflict between a client and a team member? How did you manage that situation? (advanced)
  • How do you stay updated on the latest trends and best practices in conflict resolution? (basic)
  • How do you approach conflicts that involve ethical dilemmas or moral issues? (medium)

Closing Remark

As you explore opportunities in conflict resolution roles in India, remember to showcase your skills, experience, and expertise confidently during interviews. Prepare thoroughly, demonstrate your ability to handle complex conflicts effectively, and show your commitment to fostering a positive and harmonious work environment. Best of luck in your job search!

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