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9 Conflict Resolution Jobs

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Senior Education Impact Consultant
confidential

3.0 - 7.0 years

Chennai

On-site

As a client-facing subject matter expert for a solution area, your role will involve assisting clients with product awareness, understanding, and adoption. You will serve as an adoption advisor to clients who require additional product support during their journey. Meeting with key client stakeholders to consult on adopting and using the software will be crucial, where you may share best practices, align goals to product usage, and mitigate risk. Partnering with the Customer Success Manager (CSM) to develop and track annual goals in alignment with school/district mission, vision, and strategic plan is essential. Fulfilling requests for assistance with clients in your assigned territory and s...

Posted 20 hours ago

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Specialist Customer Care
Barclays

0.0 years

Noida, Uttar pradesh, India

On-site

Embark on a transformative journey as Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care. Key Critical Skills Required For This Role Include The ideal candidate will have excellent communication skills, a problem solving mindset, and a strong commitment to resolving complaints in a professional and timely manner. Proven experience in Customer service role in voice or back office process. Conflict resolution skills and the ability to handle difficult or emotional co...

Posted 1 day ago

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Life Insurance Customer Service Representative
Golden Opportunities

1.0 - 5.0 years

Chennai, All india

On-site

As a Customer Service Representative in our team, you will play a crucial role in providing exceptional customer service to policyholders by addressing inquiries and resolving issues related to their life insurance policies. Key Responsibilities: - Answering inbound calls and emails from policyholders. - Providing information about policies, benefits, and claims procedures. - Resolving policyholder inquiries and complaints efficiently and effectively. - Processing policy changes and updates. - Maintaining accurate records of customer interactions. - Escalating complex issues to supervisors or other departments as needed. Qualifications and Skills Required: - High school diploma or equivalent...

Posted 1 week ago

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Principal Service Delivery Specialist
Confidential

10.0 - 14.0 years

Hyderabad

On-site

As a Principal Service Delivery Specialist at NTT DATA, you will play a crucial role in ensuring continuity in service and advocating for the client. Your responsibilities will include managing large and complex client contracts, ensuring client satisfaction, service delivery, and contract profitability. You will be the primary interface managing the services relationship between the client and the organization, owning the service governance structure and overseeing all service management review meetings. Your role will involve identifying trends and areas of improvement in service delivery and communicating this information to regional and global stakeholders. Additionally, you will coach a...

Posted 1 week ago

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Senior Manager - Plant HR
Confidential

8.0 - 10.0 years

Krishnagiri, Tamil nadu, India

On-site

ob description Job Summary: The Plant HR Business Partner (HRBP) will act as a strategic partner to the plant management team, providing HR support and guidance to drive business performance, employee engagement, and compliance with company policies and labor laws. The HRBP will be responsible for aligning HR initiatives with the plants operational goals and fostering a positive workplace culture. Key Responsibilities: Strategic HR Partner: Collaborate with plant leadership to understand business objectives and develop HR strategies that support operational goals. Talent Management: Lead recruitment, onboarding, and retention strategies to build a skilled and motivated workforce. Employee Re...

Posted 1 week ago

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Application Developer
Accenture

2.0 - 5.0 years

Bengaluru

Work from Office

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : NA Educational Qualification : Minimum 15 years of full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Spring BootGood to Have Skills :Job Requirements :Key Responsibilities :Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key de...

Posted 1 week ago

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Employee Success ER People Specialist
Confidential

3.0 - 7.0 years

Hyderabad

On-site

Role Overview: As a People Specialist on the globally diverse team at Salesforce, you will leverage cutting-edge technology to provide expert guidance and support to employees across various geographic locations. Your role will require exceptional organizational skills, meticulous attention to detail, outstanding time management, and communication abilities. You will play a crucial part in delivering exceptional customer support, building collaborative relationships, handling sensitive information with discretion, and thriving in dynamic, high-growth environments. Key Responsibilities: - Provide expert guidance on company ER policies and procedures, promoting the company's vision, values, an...

Posted 3 weeks ago

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F. Field Sales Executive
NoBroker

1.0 - 3.0 years

2 - 3 Lacs

Bangalore rural, Bengaluru

Work from Office

Relationship Manager Executive Department: Servicing interested share your resume in whatsapp at 8147597564, HR. Fatiha Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!! • Location : Kaikondrahalli, Bengaluru (Bangalore) • Position Type : Full-time • Salary Range : Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience) About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. Its a brokerage-free platform that directly connects property owners with tenants and buyers,...

Posted 4 weeks ago

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Architect - ServiceNow & Knowledge Management Associcate
Pepsico

1.0 - 3.0 years

22 - 25 Lacs

Hyderabad

Work from Office

Overview An Agile Scrum Master is responsible for helping to remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The role works in an Agile delivery team with other members to develop and enable technical solutions that satisfy the needs of a variety of PepsiCo s business processes. The role must be able to deliver work product required by Agile development methodologies for software development delivery as defined by the Delivery Lead which includes helping the assigned agile delivery team meet its goals and coordinate activities with other teams. The ESM team follows an Agile project methodology and requires an indivi...

Posted 1 month ago

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Exploring Conflict Resolution Jobs in India

Conflict resolution is a crucial skill in the professional world, and there is a growing demand for professionals who can effectively manage and resolve conflicts in the workplace. In India, the job market for conflict resolution roles is thriving, with opportunities available across various industries and sectors. If you are a job seeker interested in pursuing a career in conflict resolution, this article will provide you with valuable insights into the job market, salary range, career progression, related skills, and interview questions in India.

Top Hiring Locations in India

Here are 5 major cities in India actively hiring for conflict resolution roles:

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Hyderabad
  5. Pune

Average Salary Range

The salary range for conflict resolution professionals in India varies based on experience and expertise. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals with advanced skills and qualifications can earn upwards of INR 10 lakhs per annum.

Career Path

In the field of conflict resolution, a typical career progression may include roles such as Conflict Resolution Specialist, Mediation Consultant, Conflict Analyst, Conflict Resolution Manager, and Conflict Resolution Director.

Related Skills

In addition to conflict resolution skills, professionals in this field are often expected to have strong communication, negotiation, problem-solving, and emotional intelligence skills. Knowledge of psychology, sociology, and organizational behavior can also be beneficial.

Interview Questions

  • What is your approach to resolving conflicts in a team setting? (basic)
  • Can you provide an example of a challenging conflict you successfully resolved in the past? (medium)
  • How do you handle conflicts between team members with differing personalities? (medium)
  • What strategies do you use to de-escalate tense situations in the workplace? (medium)
  • How do you ensure that all parties involved in a conflict feel heard and understood? (advanced)
  • What steps do you take to prevent conflicts from escalating into larger issues? (medium)
  • How do you handle conflicts that arise due to cultural or generational differences? (advanced)
  • Can you walk us through your process for mediating a conflict between two colleagues? (advanced)
  • How do you approach conflicts that involve multiple stakeholders with competing interests? (advanced)
  • What role does empathy play in your conflict resolution process? (basic)
  • How do you stay impartial and neutral when mediating conflicts? (medium)
  • Have you ever had to handle a conflict involving a superior or someone in a position of authority? How did you navigate that situation? (advanced)
  • How do you measure the effectiveness of your conflict resolution strategies? (medium)
  • What do you do if a conflict remains unresolved despite your efforts to mediate? (medium)
  • How do you handle conflicts that arise in high-pressure or deadline-driven environments? (medium)
  • Can you discuss a time when you had to mediate a conflict remotely or virtually? (advanced)
  • How do you approach conflicts that stem from misunderstandings or miscommunication? (basic)
  • What methods do you use to build trust and rapport with individuals involved in a conflict? (medium)
  • How do you adapt your conflict resolution strategies to different personality types? (advanced)
  • Have you ever dealt with a conflict that required legal intervention? How did you handle it? (advanced)
  • How do you ensure confidentiality and privacy when mediating sensitive conflicts? (medium)
  • Can you discuss a time when you had to mediate a conflict between a client and a team member? How did you manage that situation? (advanced)
  • How do you stay updated on the latest trends and best practices in conflict resolution? (basic)
  • How do you approach conflicts that involve ethical dilemmas or moral issues? (medium)

Closing Remark

As you explore opportunities in conflict resolution roles in India, remember to showcase your skills, experience, and expertise confidently during interviews. Prepare thoroughly, demonstrate your ability to handle complex conflicts effectively, and show your commitment to fostering a positive and harmonious work environment. Best of luck in your job search!

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