2130 Query Resolution Jobs

FRESHER OPPORTUNITY! Assist consumers with service inquiries, troubleshooting,& issue resolution. Maintain a positive, empathetic, and professional attitude toward consumers. 26k -36k Salary + Incentives+additional perks Share CV on:-8200326423

- International Banking Support/Customer Support - Solving Queries of the customers based in US and UK - Excellent communication required - Grad and Undergrad Freshers and experienced. Call Reza - 9972675691

Responsible for handling customer escalation calls and resolving grievances within defined timelines. Coordinate with internal teams to ensure prompt redressal, maintain customer satisfaction, and ensure compliance with service standards.

Sutherland is Hiring!!!! For US Airline Company (Customer Support Associates 100% Email Process) 6 months contract role-can be renewed based on performance &business requirements 5 days working/Alternate Saturday offs & Sunday fixed off Shift timings- 7:30am-4:30pm / 4:30pm-1:30am (Weekly rotational shifts) 100%Email - Process - US (Training will be provided) Compensation: Salary in hand- Fresher 18k to Exp 22k. Travel Allowance- 1750/- one way (one time cab facility for drop in night) Joining -Immediate November 2025 (Work from Office) Job Criteria: 1) Immediate joiners required Should be available to join us in November 2) Excellent verbal & written English communication skills. 3) Fresher...

Overview: We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction. Key Responsibilities: Lead, motivate, and manage a team of Non-Voice Customer Support Representatives to achieve performance goals and high levels of customer satisfaction. Oversee daily operations to ensure the team meets or exceeds key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Provide coaching, training, a...

Hiring for multiple customer services role • Salary for voice (22K - 45K) • Salary for Chat (20K- 35K) • 12th pass candidates with excellent communication skills can apply.. • Rotational shifts and offs Whatsapp Radhika on 7303724696 for more info Required Candidate profile Excellent communication skills and open to work in rotational shifts and offs Perks and benefits Huge incentives, Cabs, Insurance & Medical benefit

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision - Since its inception in 2011, Delhivery has become India’s leading supply chain services company. Our vision...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

WBO:CCPH Team INTERNAL USAGE No of Vacancies Reports to Senior Manager / AVP Is a Team leader Y/N Team Size Grade Officer/Assistant Manager /Deputy Manager Business Corporate Center Department Wholesale Banking Operations Sub - Department Transaction Banking Operations Location Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) About Role CCPH Team is responsible for pro...

Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

Role & responsibilities 1. Service Operations Management Monitor and manage day-to-day service operations across multiple watch service centers. Ensure timely completion of repairs, servicing, and quality checks. Implement service SOPs, best practices, and company guidelines consistently across all locations. Conduct periodic audits of tools, equipment, and workflow efficiency. 2. Team Leadership & Performance Management Lead, guide, and motivate Watch Technicians, Service Executives, and Store Service Staff. Conduct skill assessments, identify training needs, and coordinate upskilling programs. Set performance targets and evaluate technician productivity and quality standards. 3. Customer E...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunity Drivebusiness by liaising with partner staff and ensure target achievement Assistand train partner staff on products and process through periodical traininginterventions and/or joint field calls Timelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and compliance Handleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field callsTimely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

Blended Process - Customer Service - International BPO Qualification- Graduation Experience- 1 year of any Exp 24*7 Shift timings 5 Working Days Salary upto 4.25LPA MIV upto 2500 Cab allowances upto 4k Location- Gurgaon

About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in th...

Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

Minimum 6 months of experience in Customer Relationship or Lead Generation •BPO experience is also acceptable • Excellent communication skills • Strong teamwork abilities • Effective listening and questioning skills.Opens customer accounts

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...