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5 Voice Modulation Jobs

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0.0 - 2.0 years

3 - 15 Lacs

Remote, , India

Remote

Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.

Posted 1 day ago

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0.0 - 1.0 years

3 - 15 Lacs

Remote, , India

Remote

Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.

Posted 1 day ago

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0.0 - 2.0 years

3 - 15 Lacs

Bengaluru, Karnataka, India

On-site

Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.

Posted 1 day ago

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1.0 - 4.0 years

1 - 4 Lacs

Bengaluru, Karnataka, India

On-site

We are seeking motivated and dynamic Voice Process Agents to join our team in India. The ideal candidates will have 1-4 years of experience in voice processes, demonstrating strong communication and customer service skills. Handle inbound and outbound calls professionally and efficiently. Provide excellent customer service and resolve customer inquiries. Maintain accurate records of customer interactions and transactions. Follow up on customer interactions as necessary to ensure satisfaction. Collaborate with team members to improve process and service quality. 1-4 years of experience in voice process or customer service roles. Excellent communication skills in English and local languages. Strong listening skills and the ability to understand customer needs. Proficient in using call center software and CRM tools. Ability to work in a fast-paced environment and manage time effectively. Problem-solving skills and a customer-oriented mindset.

Posted 3 days ago

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0.0 - 3.0 years

0 - 4 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Handle inbound and outbound voice calls to assist customers with their inquiries. Provide accurate information regarding products and services to customers. Resolve customer complaints effectively and efficiently. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve customer service processes and outcomes. Handling inbound calls & providing them with exceptional customer service Maintaining accurate records of customer interactions Resolving customer complaints in a professional manner Strong problem-solving skills Skills and Qualifications Excellent verbal communication skills in English and regional languages. Strong listening skills with the ability to empathize with customers. Basic understanding of computer systems and proficiency in using call center software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving skills and a customer-oriented mindset.

Posted 3 weeks ago

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