Join us and make the dream of home ownership possible! Very strong knowledge in US Mortgage business and servicing Mortgage claims process in specific. Proficiency to read through and understand FHA, VA loans, FNMA FHLMC HUD demands, Title packages & Conveyance. Should be well versed in conveyance process, GSE Claims, File checker and Investor Guidelines. Should have good knowledge in preparing FHA/VA/FNMA/FHLMC Claim package, post-sale & REO new file setup

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Job Responsibilities: Follow instructions, learn quickly, adapt, and consistently deliver desired outcomes Open to feedback and capable of working effectively in a team environment Prioritize customer satisfaction with a keen eye for detail Achieve consistent productivity and quality results in accordance with process guidelines and SLAs Maintain flexibility and readiness to adapt to frequent updates in US mortgage guidelines Strict adherence to Business Specified process workflows Complete all mandatory training promptly Job Requisition ID: 023766 Job Category: India Business Operations Primary Location City: Bengaluru Primary Location Region: Karnataka Primary Location Postal Code: 560064 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Role Responsibilities: 65% - Serve as HR technical point of contact for moderate to complex integration projects and production support enhancements. 15% - Support SOX, SOC & Information Security infrastructure optimization & support. 10% - Identify and deploy process improvements & automation to support an improved PEX and data quality. 10% - Responsible for working ticket & task queues as L3 support. Additional Duties: May act as a liaison between internal customers and external vendors Maintains and tracks all issues/work using standard Issue Tracking Processes Other duties as assigned Core Requirements: Minimum of a 2 - 4 year degree required: Information Systems or Computer Science concentration or equivalent Minimum of 5+ years of experience in Interface/Integration design & ETL development and 2 - 4 years Workday integration experience (i.e. EIB, Connector, Studio) Knowledge of relational databases, structured query language, enterprise resource planning systems, report writing & design Working knowledge and/or experience with Workday Prism and Workday HCM is a plus Working knowledge and/or experiences with SAP CallidusCloud is a plus Good written, verbal, interpersonal, presentation skills Ability to communicate among technical and non-technical employees, and process orientation skills A customer driven approach and good customer management skills Ability to prioritize work, be highly organized, and work independently Ability to identify problems and apply creative solutions Ability to manage many tasks while maintaining high degrees of attention to detail, accuracy and poise under pressure Must have collaborative work style Basic Proficiency in Microsoft Excel & PowerPoint Must be able to maintain strictest confidence Job Requisition ID: 023765 Job Category: Human Resources Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

Mr. Cooper Group is looking for Senior Business Analyst to join our dynamic team and embark on a rewarding career journey The Senior Business Analyst is responsible for bridging the gap between business objectives and IT solutions by analyzing business processes, eliciting requirements, and defining system specifications They will collaborate with stakeholders to identify business needs, propose solutions, and facilitate the successful delivery of projects Key Responsibilities:Collaborate with stakeholders, including business users, project managers, and IT teams, to understand business objectives, processes, and requirements Conduct thorough analysis of existing business processes, systems, and workflows to identify areas for improvement and opportunities for automation or optimization Elicit, document, and prioritize business requirements using appropriate techniques such as interviews, workshops, surveys, and document analysis Define and validate system requirements, ensuring they align with business needs and are feasible to implement Develop clear and concise functional and non-functional specifications, use cases, user stories, and process models to communicate requirements to the development and testing teams Facilitate requirements workshops and review sessions with stakeholders to gather feedback, resolve conflicts, and ensure alignment Collaborate with development teams to provide clarifications, address queries, and ensure that requirements are properly understood and implemented Collaborate with QA teams to define test plans and test cases based on requirements and conduct or support testing activities as needed Proactively identify and communicate project risks, issues, and dependencies to stakeholders and propose mitigation strategies Provide guidance and mentorship to junior business analysts, fostering their professional growth and development Qualifications and Requirements:Bachelor's degree in business administration, computer science, or a related field A Master's degree is a plus Proven experience as a Business Analyst, preferably in a senior or lead role, with a track record of successfully delivering complex projects Strong understanding of business analysis methodologies, tools, and best practices Solid knowledge of software development lifecycle (SDLC) and project management methodologies Proficiency in requirements elicitation and documentation techniques, such as interviews, workshops, use cases, user stories, and process modeling Experience in analyzing and improving business processes, identifying process gaps, and proposing optimized solutions Excellent analytical and problem-solving skills, with the ability to break down complex problems into manageable components Strong interpersonal and communication skills, with the ability to effectively collaborate and negotiate with stakeholders at all levels Ability to manage multiple priorities and work in a fast-paced environment with changing priorities and deadlines Familiarity with Agile and Waterfall methodologies, and experience working in Agile development teams Proficiency in using business analysis tools and software (e g , JIRA, Confluence, Visio) is desirable Strong leadership and mentoring skills, with the ability to guide and coach junior team members Domain knowledge in the specific industry or business area relevant to the organization is a plus Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are advantageous Strong business acumen and understanding of technology trends and their impact on business operations

Lead the design and development of highly effective Power BI dashboards and reports Responsible for Power BI architecture and data source management using data lakes Coordinate and execute on reports and projects with business partners, IT, vendors, and senior management and implement process improvements Develop and manage reports and provide analysis to help the business understand current operational performance and determine opportunities to optimize effectiveness and efficiency Review current processes, identify disconnects and re-engineer processes to gain efficiencies Work with senior management to understand data and analysis, allowing them to make suggested improvements based on recommendations Utilize tools such as SQL, VBA, and Power BI to mine data and present solutions in an organized, professional way May perform other related duties or ad hoc projects within the scope of responsibilities

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Job Responsibilities: Team Manager Flash operations responsibility typically involves overseeing a team of mortgage loan officers who are responsible for originating new mortgage loans. The Team Manager leads and manages a team of mortgage loan officers. This includes setting performance goals, providing coaching and mentoring, and ensuring the team meets its objectives. Managing the end-to-end loan processing operations, from application intake to loan closing, ensuring accuracy, efficiency, and compliance with regulatory requirements Monitoring individual and team performance metrics such as productivity, turnaround times, accuracy rates, and schedule adherence. Managing the workflow to ensure loans progress smoothly from application to closing. Implementing quality control measures to ensure accuracy and compliance with regulatory requirements. Ensuring all mortgage operations adhere to federal and state regulations, including RESPA, TILA, and others Generating reports on team performance metrics and presenting findings to management. Proficiency in using mortgage processing software and tools to manage workflows and track loan statuses. Team Manager operations should ensure efficient loan processing, maintaining compliance with regulations, optimizing team performance, and enhancing the overall customer experience. Generating operational reports, analyzing data trends, and identifying areas for process improvement or cost reduction. Using metrics to measure team performance and operational efficiency. Participating in strategic planning sessions to align operational goals with overall business objectives Job Requisition ID: 023981 Job Category: India Business Operations Primary Location City: Bengaluru Primary Location Region: Karnataka Primary Location Postal Code: 560064 Primary Location Country: India Additional Posting Location(s): Chennai NSM Block 1A

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Job Responsibilities: Engage with customers via Voice or Chat or Email to address inquiries, concerns, and requests related to mortgage products, services, and account information. Provide accurate and detailed information about mortgage options, interest rates, loan terms, and other relevant details to assist customers in making informed decisions. Guide customers through our online platforms and self-service tools, assisting with account setup, payments, document submission, and other digital activities. Assist Customer Service Associate I - voice in their day-to-day task. Collaborate with internal teams (loan officers, underwriters, account managers) to resolve complex customer issues via voice; escalate cases as necessary. Ensure all voice interactions are handled professionally, efficiently, and in compliance with company policies and industry regulations. Maintain detailed records of customer interactions, transactions, and inquiries using the companys CRM system. Participate in ongoing training sessions to enhance product knowledge, communication skills, and customer service techniques. Job Requisition ID: 023987 Job Category: India Business Operations Primary Location City: Bengaluru Primary Location Region: Karnataka Primary Location Postal Code: 560064 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! We are looking for high energy, passionate programmers who have a passion working in a full stack programming mode. Technology solves business problems. Our developers are adept at adopting to any technology that is right to solve that problem. They are trained to be Polyglot developers and they wear many hats and work across Web/Mobile/Analytics and Data Engineering Job Requisition ID: 023829 Job Category: Administrative Services Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Write bug free and structured and production ready code to build the web application. Strategically think and develop comprehensive detailed specifications for the application. Research and implement best practices to enhance the application and operational efficiency. Communicate complex technical concepts and findings effectively to diverse stakeholders, including non-technical audiences. Job Requisition ID: 024002 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

Provide technical support for a bunch of applications used within a particular Line of Business Use technology to improve business performance identify the root cause of the any production outage/major issue and take actions to prevent them Monitor and respond to incidents and service requests in a timely manner, adhering to SLAs Collaborate with development teams to deploy new releases and updates. Ensure knowledge base articles and support procedures are up to date. Mentor new team members on the team. Contribute to continuous improvement initiatives to enhance application performance and operational efficiency. Job Requisition ID: 024029 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Will be shared Job Requisition ID: 023921 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Job Responsibilities: Follow instructions, learn quickly, adapt, and consistently deliver desired outcomes Open to feedback and capable of working effectively in a team environment Prioritize customer satisfaction with a keen eye for detail Achieve consistent productivity and quality results in accordance with process guidelines and SLAs Maintain flexibility and readiness to adapt to frequent updates in US mortgage guidelines Strict adherence to Business Specified process workflows Complete all mandatory training promptly Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID: 023813 Job Category: India Business Operations Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! This entry-level role is ideal for individuals with a foundational understanding of data analysis and reporting tools. The Reporting Analyst I will support business decision-making by collecting, analyzing, and presenting data in a clear and actionable format. Key Responsibilities: Collect and interpret data from various sources to generate reports. Develop and maintain dashboards and reporting tools using platforms like Excel, Power BI, and Power BI Report Builder Identify trends and patterns in data to support business insights. Collaborate with cross-functional teams to understand reporting needs and deliver solutions. Ensure data accuracy and integrity in all reports and dashboards. Respond to ad hoc data requests and provide timely, accurate insights. Assist in the development and implementation of data collection systems and strategies. Qualifications: 1-2 years of experience in data analysis or reporting Proficiency in Microsoft Excel and basic SQL; familiarity with Power BI or Tableau is a plus. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Attention to detail and ability to manage multiple tasks simultaneously. Preferred Skills: Knowledge of statistical tools and techniques. Experience with data visualization and business intelligence platforms. Understanding of database structures and data warehousing concepts. Job Requisition ID: 024008 Job Category: Business Operations Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s):