Designation: Debt Recovery Agent Telecaller As a Debt Recovery Agent (Telecaller), you will be responsible for contacting debtors via phone to negotiate repayment terms and ensure timely recovery of outstanding debts. Your main objective will be to reduce debt amounts while maintaining a professional and compassionate approach. Job description: Contact debtors via phone to discuss overdue payments. Guiding the customers if they have any challenges to make the payments and resolving the customer queries with the help of the supervisor. Creating and maintaining the customer feedback reports in system. Collaborate with other departments to address disputes and discrepancies. Have to comply with 100% compliance. Achieving the day/weekly/month wise collection / call / quality targets. Adherence to the process shift timings. Qualifications: Should have Graduate or undergraduate. Excellent in English Language Collaborate with other departments to address disputes and discrepancies. Ability to handle difficult conversations professionally Proven Experienced in tele collections and customer service. Must be proficient in minimum 2 regional languages. Marathi, Hindi, Telegu, Malayalam, Tamil

Roles & Responsibilities: Set up, configure, and troubleshoot desktops, laptops, printers, and mobile devices across both Ubuntu/Linux and Windows environments. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols. Install, configure, and maintain operating systems (Ubuntu & Windows) and related software. Provide support for basic network troubleshooting (Wi-Fi, LAN, VPN, etc.). Troubleshoot and resolve hardware & Software issues related to desktops, laptops, printers, and peripheral devices. Support user account setup, password resets, and permissions management in Active Directory and Linux environments. Monitor and maintain IT infrastructure, ensuring systems are up-to-date and secure. Manage ticketing system, logging incidents and resolutions accurately and promptly. Maintain inventory and documentation of IT assets, software licenses, and configurations. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols.

Key Responsibilities: Work with other PACCAR Divisions to understand, design, and implement features for the manufacturing environment where we build trucks as well as solutions that aid our aftermarket trucks. Coordinate with business stakeholders to understand the program and relevant user stories. Design and develop solutions to meet business requirements and acceptance criteria. Troubleshooting and systems administration. Support SOX and IT Security guidelines to ensure all systems are kept in compliance. Identify dependencies between projects and other systems. Accurately estimate the time required to complete technical tasks and deliverables. Communicate effectively with business analysts and internal teams to deliver products technical requirements like web service, screen, interface, and GUI designs. Work as part of an Agile Team to deliver projects that meet customer expectations and achieve desired business benefits. Monitor problem tickets and support resolution for supported applications. Identify recurring issues and propose long-term solutions. Perform telematics, diagnostics testing, and over-the-air software updates. Professional Experience Requirements: 2+ years of programming experience - .NET Core, ASP.NET Core, C#, Angular, JSON, XML, RESTful web services, WCF, SQL/TSQL SQL Server. Basic understanding of Salesforce Good knowledge of working with experience cloud (Salesforce Communities).

Role & responsibilities Develop and maintain an understanding of customer workflows and business needs to support. Provide project level analysis producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan) Be responsible for direct interaction with clients including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Identify ways to increase adoption and customer satisfaction. Ability to analyze and synthesize business requirements to create features and user stories meeting the business needs. SPOC for application/product development clarifications from both Customer and internal organization. Collaborating with cross functional teams throughout software development life cycle. Deliver informative, well-organized presentations & wireframes. Negotiate alternate solutions with client stakeholders. Work closely with the Development & Solution team to help determine the best technical implementation methods as well as a reasonable implementation timeline Preferred candidate profile Required prior work experience as a business analyst in IT field. Bachelor in Computer Science or equivalent degree. Microsoft Access and/or SQL experience strongly preferred. Good interpersonal and Facilitation Skills. Excellent Oral and written communication (English) Extremely organised and Strong time management skills Perks and benefits Growing Company: Mobicule is leader in sales force automation via mobile devices. Innovative technologies and aspirants. Move between Roles:We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization Get an Exposure: You get to work and deal with our valued customers and unlimited growth opportunities. Create an Impact: Mobicule gives you the environment to create an impact on the product and transform your ideas into reality.